SOLICITATION USAID Nigeria Coaching Program.pdf

SOLICITATION NUMBER: 72062023R00003

ISSUANCE DATE: March 21, 2023

CLOSING DATE/TIME: April 10, 2023

2:00pm (Nigeria/Local Time)

SUBJECT: Solicitation for Mission Wide Executive Coaching For Sustainable Leadership

Dear Prospective Offerors:

The United States Government, represented by the U.S. Agency for International Development (USAID), is seeking proposals from qualified offerors for the procurement of Mission Wide Executive Coaching For Sustainable Leadership.

The statement of work below has the full details and requirement for this solicitation.

Please submit financial and technical proposals separately to abujaexo-procurement@usaid.gov

Only successful and selected offerors will be contacted.

Sincerely, Janine Scott

Contracting Officer mailto:abujaexo-procurement@usaid.gov

STATEMENT OF WORK

Mission Wide Executive Coaching

For Sustainable Leadership

1.0 Background

USAID/Nigeria just completed a pilot year of leadership coaching designed to build and promote the leadership potential already present within the Mission. By all accounts (participant feedback and Mission-wide brown-bag discussion), the initial program was a success. We now seek to build on the experience. The follow-on program will offer the same basic leadership coaching package for a new cohort of staff members, and it will also incorporate a module designed specifically for

USAID CCN (Cooperating Country Nationals) supervisors and managers.

In the span of less than 3 years the Mission has realized 2 major crises that saw the majority of expatriate staff moved out of the country; leaving the day-to-day management of Mission priorities to those CCN supervisors and managers left at post.

USAID/Nigeria comprises twelve offices: The Front Office, six technical offices (Health, Education, Economic Growth and Environment, HIV/AIDS, Democracy & Governance, Humanitarian Assistance Response Team) and four support offices (Executive Office, Office of

Financial Management, Program, and Office of Acquisitions and Assistance). In addition, one

Regional Legal Officer USDH is located within the Mission.

In just over the past 24 months the Mission workforce has grown by almost 20%. This increase in staff is coupled with certain staff members assuming leadership positions for the first time. Mission management would like to take advantage of the opportunities offered by these many changes and challenges to reinforce core staff, especially CCN, leadership capacity. This coincides with the Agency’s reinvigorated efforts to empower CCN staff for leadership access. To ensure Nigeria Mission staff can take advantage of this directive, we must focus on the CCN middle management cadre encouraging not only the Mission policy leadership aspect, but also weaving the diverse core management talents and characteristics of this group into a coordinated unit that will assume a higher level of responsibility not only in crises moments but in the regular

Mission operations.

2.0 Objectives

. Empower individual employees (USDHs, USPSCs, and CCNs) with skills required to assume the necessary functions and roles that inspire, direct, and motivate themselves and others.

b. Encourage mid-level managers from both the technical offices and the support offices to utilize their diverse leadership abilities in a collective manner to create a permanent cadre of managers equipped to move the Mission forward from every level. This will require strengthened working relationships within and among the individual support and technical offices emphasizing how they communicate and move together to solve problems. This cadre will be called upon to serve the Mission in a myriad of ways that take into account their specialized technical ability while also benefiting from their unique perspective on Mission management issues.

c. Ensure that senior managers and other employees support these efforts to make this program successful.

3.0 Scope

The contractor will design and facilitate intermittent executive counseling for 20 staff members over a 15-month period. The Mission will take advantage of this contract to provide leadership strengthening and empowerment to the CCN committee.

The contractor will:

1. Conduct MBTI® and/or other types of 360-degree assessments for up to 20 personnel.

2. Conduct interviews with an appropriate number of technical and support office staff.

3. Conduct individual and group interviews and discussions with diverse CCNs to a) define or identify key CCN empowerment and leadership issues; b) assist CCNs to identify benchmarks and leadership strengthening and empowerment opportunities within the

Mission for the remaining contract period.

4. Conduct a one or two-day CCN Committee/Senior CCN retreat;

5. Conduct a Senior Staff retreat focused on strengthening middle managers, and

6. Provide intermittent executive coaching to those personnel who are required to supervise, manage, and lead their operating units.

7. Provide intermittent executive coaching to staff who will actively support and work with

Mission management to re-establish CCN leadership and empowerment opportunities.

CONTRACTOR QUALIFICATIONS

1. Offeror will have experience in successfully leading and facilitating retreats as well as addressing difficult team communication issues within Missions overseas. Contractor knowledge of USAID, especially field mission structures, is required. Offeror will have demonstrated experience in successfully facilitating open dialogue and consensus building amongst diverse audiences.

2. Offeror will have extensive experience in successfully promoting and explaining the universal principles of diversity, equity, inclusion and accessibility (DEIA) and the importance of using them as a foundation for all coaching related activities. This may include the design and delivery of training sessions specifically designed to address

DEIA issues in coaching.

3. Offeror’s quote must demonstrate that both the organization and proposed key personnel can successfully complete this project.

4. Offeror must indicate the availability of the key personnel who will be assigned to these tasks. For consistency, key personnel identified must be available for all interventions. Key personnel are all individuals who will be supporting these tasks in a primary capacity, to include full and part-time personnel. Offeror must demonstrate how

DEIA principles are reflected in the composition of the key personnel team.

4.0 Specific Tasks

The contractor will be directly responsible for ensuring the accuracy, timeliness and completion of all tasks assigned under this contract.

Specifically, the contractor will: undertake all tasks associated with initial scoping interviews with office director, division chiefs, interviews with staff, administering MBTI® and/or other type of

360-degree assessments for senior staff and CCN leaders, preparation of retreat agendas/structures, and facilitation of appropriate discussions during all interviews and retreats to identify and address priority team building issues, with emphasis on key diversity, equity, inclusion and accessibility issues, and document outcomes. CCN Committee Retreat will consist of CCN Committee members and senior CCN staff and be of up to two days in duration. Intermittent executive coaching will be for up to 20 staff members who are required to supervise, manage, mentor and lead staff within their operating units. The Office Directors and Deputy Directors may have up to four hours per quarter of executive coaching.

Deliverables/Delivery Schedule

April – May. 2023 Review relevant mission documents off site

May 2023 Initial scoping interviews via telcon and in-country with senior management, office directors, CCNs, and general staff.

June 2023 Roll out of agendas/structure for Senior CCN Committee retreat prepared and scoped. CCN retreat rolled out.

July 2023 Interim report - documentation of outcome for CCN retreat including recommendations and benchmarks.

July 2023 – July 2024 Executive coaching (intermittent/virtual) for senior

Management, office directors and CCN leaders

August 2024 Final report - documentation summarizing outcomes of all activities, benchmarks, and recommendations. Formal out-brief either via telephone conference or in person (if in-country).

5.0 Final Report

The contractor shall provide up to 1 midterm interim and one final report to the Mission Director and Deputy Mission Director. Progress updates may be provided to Office Directors on the progress of their staff receiving coaching. Progress updates will be based on goals outlined for each participant. All reports will summarize objectives achieved, significant issues, problems and recommendations, and next steps to improve the goal of improved leadership of the mission and/or office. The final report will include a summary of any prior reports.

Final Out-brief

The contractor shall provide a final verbal out-brief to the Mission Director and Deputy Mission

Director and other interested parties via telephone conference (if not in-country) or in person meeting at the conclusion of the contract.

5.1 Relationship and Responsibilities

The client USAID/Nigeria will be responsible for booking rooms for offsite events in Abuja, Nigeria. The liaison for administrative and financial concerns will be the Deputy Executive Officer

Joseph Atul (jatul@usaid.gov) or his designee.

Coaches/facilitators are expected to provide an ethical, professional experience that demonstrates attainment of the client’s expectations. Please note that only successful and selected vendor will be contacted.

5.2 Payment Terms and Conditions

Payments will be made against acceptable deliverables as maybe determined by the Contracting

Officer.

Payment Term is Net 30.

Please note the following:

i) Only successful and selected vendor will be contacted.

ii) Submit Technical and Financial proposal separately to abujaexo-procurement@usaid.gov

iii) Offerors must have a unique entity identifier (UEI) number and a valid SAM registration.

iv) Only organization with representatives in Nigeria will be considered for these task.

v) Proposal submitted after the closing date will be invalid.

mailto:jatul@usaid.gov mailto:abujaexo-procurement@usaid.gov