Solicitation_Senior DRG Advisor.pdf
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USAD
FROM THE AMERICAN PEOPLE
SOLICITATION NUMBER: 72011423R00003
ISSUANCE DATE: 03/27/2023
CLOSING DATE AND TIME: 04/26/2023
(17:00 Georgia local time)
SUBJECT: Solicitation for U.S. Personal Service Contractor (USPSC) Senior Democracy, Rights, and
Governance (DRG) Strategic Advisor, GS-15
Dear Prospective Offerors:
The United States Government, represented by the U.S. Agency for International Development
(USAID), is seeking offers from qualified persons to provide personal services under contract as described in this solicitation.
Offers must be in accordance with Attachment 1 ofthis solicitation. Incomplete or unsigned offers will not be considered. Offerors should retain copies of all offer materials for their records.
USAID will evaluate all offerors based on the stated evaluation criteria. USAID encourages all individuals, including those from disadvantaged and under-represented groups, to respond to the solicitation.
This solicitation in no way obligates USAID to award a PSC contract, nor does it commit USAID to pay any cost incurred in the preparation and submission of the offer.
Any questions must be directed in writing to the Point of Contact specified in the Attachment 1.
Sincerely, Michael Fritz Executive Officer USAID/Caucasus
ATTACHMENT 1
I. GENERAL IN FORMATION
1. SOLICITATION NUMBER: 72011423 R00003
2. ISSUANCE DATE: 03/27/2023
3. CLOSING DATE AND TIME FOR RECEIPT OF OFFERS: 04/26/2023 (17:00 Georgia local time)
4. POINT OF CONTACT: All questions related to this solicitation should be sent via email to hr-tbilisi@usaidgov
5. POSITION TITLE: Senior Democracy, Rights, and Governance (DRG) Strategic Advisor, GS-15
6. MARKET VALUE: USD 117,518 to USD 152,771 equivalent to GS-15. Final compensation will be negotiated within the listed market value. USPSCs performing abroad are not entitled to Locality Pay.
7. PLACE OF PERFORMANCE: USAID/Caucasus, Tbilisi, Georgia. Travel throughout Georgia is anticipated.
Overseas USPSCs may be authorized to telework or remote work only from a location within the country of performance, in accordance with Mission policy. Telework or remote work from outside the country of performance may only be authorized in certain situations in accordance with the terms and conditions ofthe contract.
8. PERIOD OF PERFORMANCE:
The base period will be two years, estimated to start o/a July 01, 2023 (based on the security and medical clearances receipt). Based on Agency need, the Contracting Officer may exercise (an) additional option period(s) for the date(s) estimated as follows, subject to available funding and programmatic needs:
Base Period o/a July 01, 2023 — o/a June 30, 2024
Option Period 1 o/a July 01, 2024 — o/a June 30, 2025
Option Period 2 0/a July 01, 2025 — o/a June 30, 2026
Option Period 3 o/a July 01, 2026 — o/a June 30, 2027
Option Period 4 o/a July 01, 2027 — o/a June 30, 2028
9. ELIGIBLE OFFERORS: U.S. Citizens.
10. SECURITY LEVEL REQUIRED: The successful offeror must be able to obtain a U.S. Government security clearance at the ‘SECRET” level. lfthe clearance is not obtained within a reasonable time or negative suitability issues are involved, any offer may be rescinded.
11. STATEMENT OF DUTIES:
The USPSC Senior Democracy, Rights, and Governance (DRG) Strategic Advisor (“Advisor”) will provide ongoing strategic support to the USAID/Georgia DRG Office Director. As appropriate,the
Advisor will also mentor, coach, and aid in the professional development of DRG staff. The current
$118 million DRG portfolio consists of 23 implementing mechanisms which contribute to Georgia’s fast-paced democratic development.
Hailed for nearly two decades as a rare democratic success story and steadfast US partner, Georgia is now fully in the grasp of democratic backsliding that has challenged the bilateral relationship, and introduced extremely complex dynamics into USAID’s democracy, human rights, and governance work. In light ofthe dramatic shifts in the political and operational climate, the USAID/Georgia
Mission is seeking a senior DRG expert to support USAID/Georgia in ensuring that the DRG portfolio is well placed to respond to democratic backsliding, consolidation of one-party rule, unprecedented attacks on civil society and independent including USAID DRG partners; the impact of Russia’s war in
Ukraine on Georgian politics; potential social and political impacts of an expected 2023 decision on
Georgia’s European Union candidate status; and an upcoming 2024-25 elections cycle (parliamentary, municipal, and presidential).
Georgia remains high on the USG foreign policy agenda and receives more U.S. assistance per capita than almost any other country and the USAID/Georgia DRG Office is at the front and center of USG support to Georgia’s transition to a stronger democracy and European Union (EU) candidate status.
DRG programming touches upon virtually all DRG sub-sectors—rule of law, elections and political processes, civil society and media, human rights, local and national governance—as well as education and resilience. Addressing disinformation, cyber security threats and other malign influence is a cross-cutting theme throughout DRG activities.
The current portfolio supports two of USAID/Georgia’s Development Objectives (DO):
(DO) ofthe 2020-2025 Country Development Cooperation Strategy (CDCS):
DO 1: Resilience to External Malign Influence Strengthened intermediate result (IR) 1.1: Positive engagement with people living in and along occupied territories increased; and 1.4: Impact of targeted misinformation mitigated.
DO 2: Fragile Democratic Gains Consolidated through Enhanced Citizen Responsive Governance: lR
2.1: Civic participation catalyzed; IR 2.2: Accountability and accessibility of governance institutions increased; IR 2.3: Rule of law enhanced.
Current DRG programs are described on USAID’s website at https://www.usaid.gov/georgia.
The Advisor will report to the DRG Office Director and should have demonstrated technical knowledge and expertise across DRG programming sectors, proven experience in strategic planning scenario planning, and the development of strategic policy documents;, g, and strong oral and verbal communication skills; and substantial experience working collaboratively in an interagency environment.
MAJOR DUTIES AND RESPONSIBILITIES
The Advisor serves as a principal advisor to DRG office leadership and, as appropriate, the Mission Front Office and interagency. He/she will play a critical role in providing strategic guidance to ensure that the technical approach of DRG is closely aligned with USG efforts in Georgia and USAID/Georgia’s CDCS. Activities to be supported by the Advisor include the following:
Strategic and Technical Leadership (50%) . At the direction of the DRG Office Director, provide strategic and technical advisory services to the DRG office, covering strategic and scenario planning, development and quality of work products, and strengthened integration of sectors/sub-sectors within DRG programs, with other USAID and/or USG programs as appropriate.
. Advise and support on strategic planning:
0 Advise and assist the DRG office in conceptualizing and designing country strategies and objectives in close coordination with DRG and Mission staff, USG personnel, and other governmental and non-governmental actors, based on political economy analysis and USG policy. Assist in refining strategic objectives and implementing context-driven, adaptive programming approaches.
0 Analyze political and other trends affecting Georgia’s democratic development, particularly as they relate to USAID’s DRG program; identify ways to further both USG foreign policy and GoG reform policy objectives in Georgia through USAID’s DRG program; contribute analysis to key documents and processes as requested by the DRG Office Director and/or the USAID front office.
0 Support team leaders and activity managers in design processes for new projects and activities, including but not limited to development and finalization of strategic documents, procurement documents, budgets, and consultations with government and USG interagency counterparts.
• Advise and Assist DRG Leadership to:
0 Provide guidance to DRG’s sectoral/sub-sectoral teams on strategic priorities and programming options based on country context and active engagement with the GoG, civil society, private sector, academia, and other stakeholders.
0 As appropriate, represent USAID to the USG interagency on strategic-level DRG issues to ensure the alignment with broad USG policies and strategies.
0 As appropriate, represent USAID in discussions with host country counterparts regarding DRG’s strategic interests and priorities in Georgia.
0 Provide senior-level strategy and policy guidance to DRG, the Mission Front Office, and other Mission offices as needed. Serve as a strategic thought partner to the USAID
Front Office and the Mission’s Senior management team on policy issues and USG priorities.
0 Actively collaborate with other USAID and inter-agency senior managers to identify and leverage opportunities, respond to challenges, and solve problems.
Implement Special Projects 0 As assigned by DRG Leadership, manage the prioritization, tracking and coordination of high priority tasks and projects that support the Mission’s objectives, ensuring follow up and adherence to strategic vision and priorities.
0 Draft and/or contribute to special reports, documents, projects, memos, briefing background or other materials.
0 Advise and prepare analysis or documentation to support the Mission and senior management on project-related or operational matters, such as portfolio reviews, project pipeline reviews, program evaluation reviews, as well as analysis of external issues affecting project implementation.
0 Evaluate selected processes or operations and make recommendations for improvements to USAID/Georgia’s internal systems, such as the revision of Mission
Orders and other policies, and propose solutions to emergent problems in meeting established objectives.
0 As needed, support planning for the next CDCS, including stocktaking, data management, workshop design and facilitation, local engagement, Washington engagement.
Provide additional support as assigned, including but not limited to:
0 If needed, serve as a team lead in one or more technical areas (e.g. rule of law, elections).
o Prepare and contribute to speeches for USG officials.
o Support DRG leadership as needed in representing DRG in meetings and forums including USAID internal meetings, USG interagency meetings as well as external meetings.
0 Supporting USAID efforts to promote opportunities for regional cooperation, collaboration and learning among the three USAID Missions in the South Caucasus (i.e., Armenia, Azerbaijan, and Georgia).
0 Supporting the preparation of briefers and other communication products for internal and external audiences.
Team Management, Personnel Management, and Mentoring Support (25%) Provide technical mentorship and staff development through provision of regular coaching and mentoring on strategic, technical, and management issues related to the entire DRG portfolio.
Support DRG leadership in the full integration of staff hired in different development sectors (health, social development, etc.) into the DRG structure and portfolio. If needed, assist in the transition of education, youth, employment, and other social sector programming into a new technical office.
Advise DRG leadership on how to best structure the office to improve DRG’s operational effectiveness, internal and external communications, and achievement of desired development outcomes. This may entail ensuring position descriptions of local staff are up to date and reassignment of staff to new teams or new responsibilities as needed.
Support DRG Leadership to:
0 Work across DRG teams and other USAID teams and offices to maximize resource use and identify and implement linkages between the Mission’s programs.
0 May serve as Acting DRG Office Director or Deputy Office Director as needed.
0 Provide stafftraining, mentoring, and professional development opportunities on program operations and implementation as required.
0 Provide orientation, training and guidance for staff, explain how duties are to be performed to meet expectations, recognize good performance, and communicate where performance needs to be improved.
0 Design and guide staffing plans to meet overall program objectives, ensure staff work objectives and tasks are well definedEnsure staff are highly qualified, trained, and mentored in all critical aspects of Mission operations and programming. Ensure that employee performance evaluations are completed in a timely manner in accordance with Mission policy.
0 Coordination and Representation.
Partnerships, Coordination, and Communications (25%) Assist DRG Leadership to support collaboration with other USG agencies such as the US Departments of State, Justice, and others and coordination with USAID/Washington, and identify opportunities to leverage resources or establish partnerships to enhance outcomes under DRG activities.
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LEVEL OF COMPLEXITY FOR WORK ASSIGNMENTS
The Senior Advisor’s duties are considerably varied among the multiple complex areas of political and diplomatic relations, technical expertise and USAID program management. The Advisor must thoroughly understand and be able to operate effectively among multiple complex, unrelated processes and methods that create a broad range of problems/situations requiring the Advisor to demonstrate substantial technical expertise and program management ability, an ability to “think and work politically” and help pilot and, as appropriate, scale up innovative context-driven programming approaches.
KNOWLEDGE LEVEL REQUIRED
The Senior Advisor will exhibit mastery of specialized knowledge required for the position and a very broad field of expertise in electoral systems, leadership development, rule of law, disinformation, and citizen engagement, advocacy, civil society strengthening, and national/subnational governance.
USAID policies related to the technical area, USAID contracting and program management policies.
This knowledge is acquired through education equivalent to the graduate or higher degree level with significant study in or pertinent to the specialized field, as distinguished from general education, or at least five years of progressive responsible experience equivalent.
The Advisor will have thorough knowledge of the principles and best practices for project development, design, and implementation, as well as evaluation of democratic development projects and programs. Excellent coordination, organizational, writing, and interpersonal skills within multicultural work environments are required. Strong professional computer skills, including full range of MS Office software, including spreadsheet, database, PowerPoint and graphics. The Advisor is required to exercise extensive judgment in planning and carrying out tasks, in resolving problems and conflicts, and in taking steps necessary to meet deadlines. Ability to effectively perform as a team member.
LEVEL AND PURPOSE OF CONTACTS
To effectively function in this position, the incumbent will be required to establish and maintain solid working relationships with all categories of USG staff and external stakeholders in Georgia. USG contacts are with USAID; U.S. Embassy staff; USAID/Washington; and other USG agencies. External contacts are with senior managers and executives of host government counterparts, civil society, media, regional institutions, other international organizations, other donors, universities, think tanks, and the private sector.
12. PHYSICAL DEMANDS
The work requested does not involve undue physical demands.
II. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION
In order to qualify for this position, the offeror must meet the following minimum qualifications:
. Education: A Master’s degree in political science, international relations, history, economics, business, or related social science disciplines appropriate to the position is required.
. Relevant Experience: Minimum offifteen (15) years ofwork experience in democracy, human rights and governance with donor/international organizations and/or host government, including five (5) in a senior leadership position required. Experience leading strategic planning, scenario planning, and overseeing the design, implementation, monitoring, evaluation, and oversight of development assistance programs is required.
. Language fluency - The offeror must speak English fluently.
Only offerors clearly meeting the above minimum qualifications will be consideredforfurther evaluation.
Security and medical clearances: The ability to obtain the required security and medical clearances in a reasonable timeframe is considered a minimum qualification.
III. EVALUATION AND SELECTION FACTORS
The Government may award a contract without discussions with offerors in accordance with FAR
52.215-1. The CO reserves the right at any point in the evaluation process to establish a competitive range of offerors with whom negotiations will be conducted pursuant to FAR 15.306 ( c). In accordance with FAR 52.215-1, if the CO determines that the number of offers that would otherwise be in the competitive range exceeds the number at which an efficient competition can be conducted, the CO may limit the number of offerors in the competitive range to the greatest number that will permit an efficient competition among the most highly rated offers. The FAR provisions referenced above are available at https ://www. acg u isition .govJb rowse/i n d ex/fa r.
The Technical Evaluation Committee (TEC) may conduct reference checks, including references from individuals who have not been specifically identified by the offeror, and may do so before or after a candidate is interviewed.
The application rating system factors are used to determine the competitive ranking of qualified applicants in comparison to other applicants. Applicants must demonstrate the rating factors outlined below within their application package, as they are evaluated strictly by the information provided.
After the closing date/time for receipt of submissions, the received application packages will be reviewed and evaluated by the TEC in terms of meeting the minimum requirements (Section II) and in accordance with the below evaluation/selection criteria (Section III). The top ranked candidates within the competitive range will be invited to the interview.
The rating factors (total 100 points) are as follows:
Professional Experience (40 points)
. Demonstrated senior-level management of teams/organizations to achieve intended results.
. Demonstrated experience in mentoring and coaching staff, and strengthening their skills through advancing their professional development.
. Demonstrated adaptability and flexibility in leading teams in complex and fluid environments.
. Demonstrated experience overseeing strategy development, conducting scenario planning, and designing, managing, monitoring, and/or evaluating development assistance activities, including but not limited to DRG.
. Prior work experience in the Europe and Eurasia (E&E) region, working with USAID, USG partners, or with other international development organizations.
. Demonstrated experience working effectively with host country governments and other development partners in developing countries in pursuit of common objectives.
Skills & Abilities (40 points)
. Strong written and oral communication skills.
. Excellent interpersonal, leadership, communications, mentoring, coaching, and team-building skills.
. Proven ability to develop strong working relationships across organizational boundaries and to work effectively in multi-cultural and team environments.
• Ability to plan, develop, lead, and evaluate important and complex activities independently or with a team.
• Demonstrated critical and creative thinking skills.
• Ability to manage a complex, demanding, and highly visible program.
Technical Knowledge (20 points)
. Demonstrated knowledge in one or more areas of DRG programming such as elections and political processes, civil society and media, rule of law, huma rights, local governance, or related areas is ideal.
. Strong knowledge of capabilities and expertise of public and private sector partners including development banks, industries, government counterparts, and donors.
. Ability to take an analytical and interdisciplinary approach to evaluating issues within the context of international development assistance activities.
. Understanding of how to work effectively in developing country contexts with a broad spectrum of stakeholders, including government officials, private sector, and civil society.
Reference Verification (Pass/Fail):
- Reference checks will be conducted only for applicant(s) considered as finalists.
- Reference checks may be conducted with individuals not provided by the applicant and without prior notification to the applicant.
- Any applicant not receiving satisfactory reference checks will no longer be considered for the position.
IV. SUBMITTING AN OFFER
1. Eligible offerors are required to complete and submit:
- the offer form AID 309-2, “Offeror Information for Personal Services Contracts with
Individuals”, available at http://www.usaid.gov/forms;
- a cover letter and a current resume or curriculum vitae (CV) containing sufficient relevant information that respond to the minimum requirements ofthe position
(education and experience)
- a minimum ofthree and a maximum offive professional references from the last five years. Offerors must provide email addresses and current telephone numbers for all references provided.
2. Additionally applicants are required to submit a writing sample (no more than two pages) addressing each of the selection criteria describing specifically what relevant experience, knowledge, skills and abilities the applicant has received relevant to each selection criteria described above, providing periods of performance where possible.
The applicants who do not submit the documents requested above under Section IV, items
(1) and (2) will not be consideredfurther.
3. Offers must be received by the closing date and time specified in Section I, item 3, and submitted via email to the Point of Contact in Section I: hr-tbilisi@usaid.gov
Applications received after the closing date/time as specified in Section I, item 3, will be considered late and will not be further evaluated.
4. Offeror submissions must clearly reference the number of this Solicitation number on all offeror submitted documents.
5. Ensuring Adequate COVID-19 Safety Protocols for Federal Contractors- Please be advised that upon award, the contractor will be required to show proof that the contractor is fully vaccinated against COVID-19 on or before the first date of onboarding, or submit an approved reasonable accommodation to the CO. lfthe contractor does not meet this requirement the contract may be terminated*. USPSCs performing overseas must follow the Mission policies and/or directives from the U.S. Department of State regarding COVID-19 requirements, *See Notice Regarding Any Court Order Affecting the Implementation of E. 0. 14042 in Section VIII below.
V. LIST OF REQUIRED FORMS PRIOR TO AWARD
Once the Contracting Officer (CO) informs the successful Offeror about being selected for a contract award, the CO will provide the successful Offeror instructions about what other forms are required for the security and medical clearances.
VI. BENEFITS AND ALLOWANCES:
As a matter of policy, and as appropriate, a USPSC is normally authorized the following benefits and allowances:
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2. PART 52—SOLICITATION PROVISIONS AND CONTRACT CLAUSES
Subpart 522—Text of Provisions and Clauses
52.223-99 Ensuring Adequate COVID-19 Safety Protocols for Federal Contractors, Alternate 70.
ENSURING ADEQUATE COVID-19 SAFETY PROTOCOLS FOR FEDERAL CONTRACTORS (OCT 2021)-
Alternate 70 (OCT 2021) (M/OAA-DEV-FAR22-Olc)
(a) Definition. As used in this clause —
United States or its outlying areas means—
(1) The fifty States;
(2) The District of Columbia;
(3) The commonwealths of Puerto Rico and the Northern Mariana Islands;
(4) The territories of American Samoa, Guam, and the United States Virgin Islands; and
(5) The minor outlying islands of Baker Island, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Midway Islands, Navassa Island, Palmyra Atoll, and Wake Atoll.
(b) Authority. This clause implements Executive Order 14042, Ensuring Adequate COVID Safety Protocols for Federal Contractors, dated September 9, 2021 (published in the Federal Register on September 14, 2021, 86 FR 50985).
(c) Personal Services Contracts with individuals. As a matter of policy, the contractor must comply with the USAID’s guidance applicable to direct-hire federal employees.
(End of clause)
Notice Regarding Any Court Order Affecting the Implementation of E.O. 14042
USAID will take no action to enforce the clause (FAR 52.223-99) implementing the requirements of Executive Order 14042, absent further written notice from USAID, where the place of performance identified in the contract is in a U.S. state or outlying area subject to a court order prohibiting the application of requirements pursuant to the Executive Order (hereinafter, “Excluded State or Outlying
Area”). In all other circumstances, USAID will enforce the clause, except for contractor employees who perform substantial work on or in connection with a covered contract in an Excluded State or Outlying Area, or in a covered contractor workplace located in an Excluded State or Outlying Area. A current list of such Excluded States and Outlying Areas is maintained at https ://www.safe rfed eralworkforce .gov/contractors/.
3. Contract Cover Page form AID 309-1 available at https://www.usaid.gov/forms
LINE ITEMS
ITEM NO SUPPLIES/SERVICE QUAN UNIT UNIT AMOUNT (F)
(A) (DESCRIPTION) (B) TITY (D) PRICE
(C) (E)
0001 Base Period - Compensation, Fringe LOT s TBD $ TBD at Benefits and Other Direct Costs (ODCs) Award after n egotiations
- Award Type: Cost with Contractor
- Product Service Code: [e.g. R497]
- Accounting Info:
[USAID/ Georgia PR funding]
1001 Option period 1 - Compensation, . LOT s TBD $ TBD at
Fringe Benefits and Other Direct Costs (ODCs) Award after negotiations
- Award Type: Cost with Contractor
- Product Service Code: [e.g. R497]
- Accounting Info:
[USAID/ Georgia PR funding]
2001 Option period 2 - Compensation, . LOT s TBD $ TBD at
Fringe Benefits and Other Direct Costs (ODCs) Award after negotiations
- Award Type: Cost with Contractor
- Product Service Code: [e.g. R497]
- Accounting Info:
[USAID/ Georgia PR funding]
3001 Option period 3 - Compensation, . LOT s $_TBD at
Fringe Benefits and Other Direct Costs Award after(ODCs) n egotiations
- Award Type: Cost with Contractor
- Product Service Code: [e.g. R497]
- Accounting Info:
[USAID/ Georgia PR funding]
4001 Option period 4 - Compensation, . LOT s $_TBD at
Fringe Benefits and Other Direct Costs Award after(ODCs) negotiations
- Award Type: Cost with Contractor
- Product Service Code: [e.g. R497]
- Accounting Info:
[USAID/ Georgia PR funding]
4. Acquisition and Assistance Policy Directives/Contract Information Bulletins (AAPDs/CIBs) for Personal Services Contracts with Individuals available at http://www.usaid.gov/work usaid/aa pds-cibs.
- AAPD 22-02- Telework and Remote Work Policy for U.S. Personal Services Contracts with Individuals (PSCs)- July 13, 2022
- AAPD 21-05- Revised and Expanded Fringe Benefits for USPSCs- November 23, 2021
Uspsc Paid Parental Leave Timekeeping I Payroll Process
- AAPD 21-04 Revision 4- Executive Order 14042 on Ensuring Adequate COVD-19 Safety Protocols for Federal Awards- June 06, 2022
AAPD No. 21-04, Attachment 4- Letter for contracts with performance requiring physical access to USAID domestic facilities.
AAPD No. 21-04, Attachment 5- Letter to Individuals with personal Services Contracts;
AAPD No. 21-04, Attachment 6- Overview of Applicability of FAR 52.223-99
- AAPD 21-01 - Applicability of FAR 4.21 to USAID personal services contracts with individuals under the AIDAR Appendices D and J- March 26, 2021
- AAPD 18-02 - Leave and Holidays for CCNPSCs and TCNPSCs, including country leave for qualifying posts for eligible TCNPSCs- December 22, 2020
- AAPD 18-02 REVISED - This AAPD extends and revises implementation of medevac regulations for USPSCs and TCNPSCs under AIDAR Appendix D and J, § 12, clauses #25 in Appendix D, and #21 in Appendix i. — December 18, 2019
- AAPD 10-01 — PERSONAL SERVICES CONTRACTS- Changes in USG reimbursement amounts for health insurance and physical examination costs- 01/08/10
- AAPD 06-10- PSC Medical Expense Payment Responsibility — October 30, 2006
- AAPD 06-08 - AIDAR, APPENDICES D AND J: Using the optional schedule to incrementally fund contracts — June 23, 2006
5. Ethical Conduct. By the acceptance of a USAID personal services contract as an individual, the contractor will be acknowledging receipt ofthe “Standards of Ethical Conduct for Employees of the Executive Branch”, available from the U.S. Office of Government Ethics, in accordance with General Provision 2 and 5 CFR 2635.
See https://www.oge.gov/web/oge.nsf/OGE%2oRegulations.
6. PSC Ombudsman
The PSC Ombudsman serves as a resource for any Personal Services Contractor who has entered into a contract with the United States Agency for International Development and is available to provide clarity on their specific contract with the agency. Please visit our page for additional information: https://www.usaid.gov/work-usaid/personal-service-contracts ombudsman
The PSC Ombudsman may be contacted via: PSCOmbudsman@usaid.gov.
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