SOLICITATION RFB-IS-27200144-1.pdf

This is a solicitation document for the State of California requesting competitive bids for Ivanti maintenance renewal services. The solicitation RFB-IS-27200144-1 seeks to procure maintenance and support services for Ivanti software products to ensure continued system functionality and technical support. The request invites qualified vendors to submit bids by the specified due date to be considered for contract award. The contract term includes renewal options to be exercised at the state's discretion, allowing for continuity of software maintenance services beyond the initial contract period. Bidders are required to provide comprehensive maintenance coverage including technical support, software updates, and issue resolution to maintain system uptime and operational efficiency.

The pricing structure requires bidders to submit cost proposals detailing annual maintenance fees and any tiered pricing based on usage or support levels. As an incumbent renewal situation, the current vendor providing Ivanti maintenance services may hold a competitive advantage, though the solicitation allows all qualified vendors to compete. Funding for this maintenance renewal will be allocated from the state's IT operations budget. The solicitation establishes evaluation criteria for vendor qualifications, service level agreements, and pricing competitiveness to determine the most advantageous award for the State of California.