Solicitation N0018927QD004 CC.pdf

This is a Request for Quote (RFQ) for commercial products and services issued by the Navy Recruiting Command (NRC) for the 12Twenty Pilot Program, a higher education recruiting platform.

The solicitation seeks a 12-month subscription to the 12Twenty platform with five authorized user seats, professional services, and standard support from November 9, 2026, through November 8, 2027. The contractor must establish and maintain five authorized user accounts, provide appropriate access credentials, maintain user access throughout the subscription period, offer procedures for replacing or reassigning users as requested, and ensure authorized users can access all capabilities within the purchased subscription and associated professional services. Professional services must include all functionality, configuration, implementation assistance, and services specifically included in the purchased package. Implementation support includes account setup and activation, initial configuration, user access assistance, instructional materials, feature identification, and assistance enabling NRC users to begin utilizing purchased services. Standard support during normal business hours must address account access, user administration, general functionality questions, technical issues, troubleshooting of contractor-provided functionality, and support via email, telephone, web-based portal, or other established mechanisms. The contractor must provide recruiting and university engagement capability supporting higher-education recruiting and employer engagement activities. Usage and performance information must be provided upon request to evaluate utilization and effectiveness, including authorized user utilization, university engagement, recruiting outreach activity, prospect engagement, feature utilization, and return on investment. The solicitation is set aside for Women-Owned Small Businesses (WOSB) under NAICS code 513210. Delivery is FOB destination to Navy Recruiting Command, Millington, Tennessee. The contract incorporates standard FAR and DFARS clauses, and pricing arrangement is firm fixed price. Contact for solicitation information is Shawn Thomas-Hopkins at 771-229-3270, with an offer due date of October 23, 2026, at 4:00 PM local time.