Solicitation Document

REQUEST FOR QUALIFICATION: 23RFP138337A-CJC

Cosmetology and Aesthetic Services for Seniors For

DEPARTMENT OF SENIOR SERVICES

RFQ ISSUANCE DATE: May 26, 2023 RFQ DUE DATE AND TIME: Tuesday, June 27, 2023@ 11:00 A.M.

PRE-APPLICATION CONFERENCE DATE: Monday, June 12, 2023 at 1:00P.M.

PURCHASING CONTACT: Janelle Tanner @ (404) 612-7969 E-MAIL: janelle.tanner@fultoncountyga.gov

Questions submitted via the Purchasing Department Bid page - BidNet Direct:

https://www.bidnetdirect.com/georgia/fultoncounty

(Note: You will be required to set up a FREE registration with BidNet Direct to access the Q&A feature)

For technical difficulties/ questions specific to navigating BidNet Direct online application system, email janelle.tanner@fultoncountyga.gov

The official process for completing the Senior Services RFQ is through the use of the Fulton County BidNet Direct online system. To access the on-line RFQ please visit: https://www.bidnetdirect.com.

To download a copy of the RFP Instruction Manual visit the Fulton County Purchasing Department's Bid Page at https://www.bidnetdirect.com/georgia/fultoncounty This manual is to be used only as a reference guide when completing the on-line RFP.

“If you need reasonable modifications due to a disability, including communications in an alternate format, please contact the Purchasing Department’s Disability Compliance Liaison Mario Avery, Contract Compliance Administrator at 404-612-6307 or email: mario.avery@fultoncountyga.gov For Georgia Relay Service Access, dial 711.”

mailto:janelle.tanner@fultoncountyga.gov https://www.bidnetdirect.com/georgia/fultoncounty mailto:Charlie.Crockett@fultoncountyga.gov https://www.bidnetdirect.com/georgia/fultoncounty mailto:mario.avery@fultoncountyga.gov

23RFQ138337A-CJC

TABLE OF CONTENTS

SECTION 1 –INTRODUCTION

1.1 PROJECT DESCRIPTION

1.2 PROCUREMENT PROCESS

1.3 METHOD OF SOURCE SELECTION

1.4 BACKGROUND

1.5 OBTAINING THE RFQ

1.6 PRE-APPLICATION CONFERENCE

1.7 APPLICATION DUE DATE

1.8 CONTACT PERSON AND INQUIRES

1.9 PROCUREMENT SCHEDULE

SECTION 2 – INSTRUCTIONS

2.1 PROCUREMENT PROCESS

2.2 CONTRACT DEFINITIONS

2.3 NO CONTACT DURING PROCUREMENT PROCESS

2.4 CLARIFICATION & ADDENDA

2.5 APPLICATION EVALUATION

2.6 DISQUALIFICATION OF RESPONDENTS

2.7 RESERVED RIGHTS

2.8 APPLICABLE LAWS

2.9 ACCURACY OF RFQ AND RELATED DOCUMENTS

2.10 RESPONSIBILITY OF APPLICANT

2.11 CONFIDENTIAL INFORMATION

2.12 COUNTY RIGHTS AND OPTIONS

2.13 COST OF APPLICATION PREPARATION AND SELECTION PROCESS

2.14 TERMINATON OF NEGOTIATIONS

2.15 ADDITIONAL OR SUPPLEMENTAL INFORMATION

2.16 AUTHORIZATION TO TRANSACT BUSINESS

2.17 RIGHT TO PROTEST

2.18 NON-COLLUSION

2.19 CERTIFICATION REGARDING DEBARMENT

2.20 OPEN RECORDS ACT

SECTION 3-STATEMENT OF QUALIFICATION REQUIREMENT

3.1 OVERVIEW OF STATEMENT OF QUALIFICATIONS REQUIREMENTS

SECTION 4-EVALUATION PROCESS

4.1 EVALUATION COMMITTEE

4.2 EVALUATION AND SELECTION PROCESS

4.3 RESPONSIVENESS REVIEW

4.4 EVALUATION SELECTION CRITERIA

4.5 NOTIFICATION OF SELECTION

ATTACHMENTS

SECTION 3-PROPOSAL FORMS

SECTION 4-CONTRACT COMPLIANCE REQUIREMENTS

SECTION 5-RISK MANAGEMENT AND INSURANCE REQUIREMENTS

SECTION 6-EXHIBITS

https://doc-collab-asc.asc-prod.aws.mediagrif.com/7.2.1-34/web-apps/apps/documenteditor/main/index.html?_dc=7.2.1-34&lang=en&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fna5.asccontracts.com%2Fcms%2Fimages%2Fdc_blanking_logo_small.png&frameEditorId=documentEditor&parentOrigin=https://na5.asccontracts.com#_Toc73652733 https://doc-collab-asc.asc-prod.aws.mediagrif.com/7.2.1-34/web-apps/apps/documenteditor/main/index.html?_dc=7.2.1-34&lang=en&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fna5.asccontracts.com%2Fcms%2Fimages%2Fdc_blanking_logo_small.png&frameEditorId=documentEditor&parentOrigin=https://na5.asccontracts.com#_Toc73652734 https://doc-collab-asc.asc-prod.aws.mediagrif.com/7.2.1-34/web-apps/apps/documenteditor/main/index.html?_dc=7.2.1-34&lang=en&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fna5.asccontracts.com%2Fcms%2Fimages%2Fdc_blanking_logo_small.png&frameEditorId=documentEditor&parentOrigin=https://na5.asccontracts.com#_Toc73652735 https://doc-collab-asc.asc-prod.aws.mediagrif.com/7.2.1-34/web-apps/apps/documenteditor/main/index.html?_dc=7.2.1-34&lang=en&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fna5.asccontracts.com%2Fcms%2Fimages%2Fdc_blanking_logo_small.png&frameEditorId=documentEditor&parentOrigin=https://na5.asccontracts.com#_Toc73652737 https://doc-collab-asc.asc-prod.aws.mediagrif.com/7.2.1-34/web-apps/apps/documenteditor/main/index.html?_dc=7.2.1-34&lang=en&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fna5.asccontracts.com%2Fcms%2Fimages%2Fdc_blanking_logo_small.png&frameEditorId=documentEditor&parentOrigin=https://na5.asccontracts.com#_Toc73652739 https://doc-collab-asc.asc-prod.aws.mediagrif.com/7.2.1-34/web-apps/apps/documenteditor/main/index.html?_dc=7.2.1-34&lang=en&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fna5.asccontracts.com%2Fcms%2Fimages%2Fdc_blanking_logo_small.png&frameEditorId=documentEditor&parentOrigin=https://na5.asccontracts.com#_Toc73652740 https://doc-collab-asc.asc-prod.aws.mediagrif.com/7.2.1-34/web-apps/apps/documenteditor/main/index.html?_dc=7.2.1-34&lang=en&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fna5.asccontracts.com%2Fcms%2Fimages%2Fdc_blanking_logo_small.png&frameEditorId=documentEditor&parentOrigin=https://na5.asccontracts.com#_Toc73652741 https://doc-collab-asc.asc-prod.aws.mediagrif.com/7.2.1-34/web-apps/apps/documenteditor/main/index.html?_dc=7.2.1-34&lang=en&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fna5.asccontracts.com%2Fcms%2Fimages%2Fdc_blanking_logo_small.png&frameEditorId=documentEditor&parentOrigin=https://na5.asccontracts.com#_Toc73652744 https://doc-collab-asc.asc-prod.aws.mediagrif.com/7.2.1-34/web-apps/apps/documenteditor/main/index.html?_dc=7.2.1-34&lang=en&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fna5.asccontracts.com%2Fcms%2Fimages%2Fdc_blanking_logo_small.png&frameEditorId=documentEditor&parentOrigin=https://na5.asccontracts.com#_Toc73652742 https://doc-collab-asc.asc-prod.aws.mediagrif.com/7.2.1-34/web-apps/apps/documenteditor/main/index.html?_dc=7.2.1-34&lang=en&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fna5.asccontracts.com%2Fcms%2Fimages%2Fdc_blanking_logo_small.png&frameEditorId=documentEditor&parentOrigin=https://na5.asccontracts.com#_Toc73652743

SECTION 1 – INTRODUCTION

1.1 PROJECT DESCRIPTION

Fulton County, Georgia (“County”) is seeking Applications of Qualifications (“AOQ”) from qualified cosmetologists, barbers and/or nail technicians to deliver on-site services to seniors ages 55 and older.

Each firm that submits a response (“AOQ”) to this Request for Qualifications (“RFQ”) is referred to herein as an “APPLICANT.”

1.2 PROCUREMENT PROCESS

This procurement is being solicited on a formally advertised basis. The procurement documents outline the procedures that will be followed for the identification of qualified Applicants process for submission of proposals for evaluation by the County. All requirements, unless otherwise specified, must be met or be capable of being met by the Applicant or their response to the Request for Statements of Qualification will be disqualified as being non-responsive. Applicants whose Statement of Qualification are found not to meet the standards established will be provided a written determination setting forth the basis for such a findings.

1.3 METHOD OF SOURCE SELECTION: This procurement is being conducted in accordance with all applicable provisions of the Fulton County Code of Ordinances and the specific method of source selection for the services required in this Proposal is Code Section 102-381, Pre-qualification of offerors (Request for Qualification).

1.4 BACKGROUND

The Fulton County Department of Senior Services understands the importance of personal care among the aging population due to its ability to aid the socialization process as well as provide physical touch which directly affects the health of individuals.

The Department of Senior Services through its Adult Day Program serves the needs of seniors with functional challenges in a supervised setting and provides out of home respite for caregivers. The Department also provides services in the areas of wellness, fitness, socialization, nutrition, transportation, and education activities for seniors over the age of 55 to age in place through the Multipurpose Program. Since the inception of the Multipurpose and Adult Day programs, cosmetology and barber services have been provided to senior participants ages 55 and above.

Fulton County Government and Strategic Priority Areas Fulton County Government Vision: Fulton County is a positive, diverse community with a thriving economy, safe neighborhoods, healthy residents, and a rich quality of life that all people can enjoy. It is served by a County government that is recognized for being innovative, effective, efficient, and trustworthy.

Fulton County Government Mission: To deliver efficient, high-impact service to every resident and visitor of Fulton County.

Fulton County Government Strategic Priority Areas: In order to accomplish our mission and work toward our vision, the Board of Commissioners organized the County’s efforts into six Strategic Priority Areas that reflect the major goals of Fulton County government.

1. Justice & Safety

2. Health & Human Services

3. Arts &Libraries

4. Infrastructure & Economic Development

5. Open and Responsible Government

6. Regional Leadership

For more information regarding Fulton County’s strategic priorities, to include viewing the Fulton County Performance Dashboard, visit https://performance.fultoncountyga.gov .

Strategic Priority Area: “Health & Human Services”: Creating a healthy community depends on three factors: the adoption of healthy behaviors, the availability and quality of the healthcare services, and the physical environment in which individuals and families live, work, and play. Fulton County is committed to providing a safe space where our most vulnerable population can receive the care and community support they need. Health & Human services are critical to the vitality of its community. The County is also striving to decrease health disparity and increase health equity throughout by incorporating the "Health in All Policies" to mitigate health issues.

“Health & Human Services” Strategic Objectives:

1. Prevent illness by engaging in healthier behavior

2. Prevent health disparities by educating residents and connecting them to available resources

3. Help residents realize their educational potential through our community services and library programs

4. Support the vulnerable residents in our social services

a. “Health & Human Services – Senior Services” Key Performance Indicators:

1. Percentage of internal customers who report their level of satisfaction with customer service

2. Percentage of caregivers who report having more time for daily and personal activities as a result of caregiver services

3. Percentage of participants (customers) who self-report improvement in their physical health as a result of health and fitness, land programming

4. Percentage of individuals receiving Home and Community Based Services that report the services they receive help them to be able to continue to live at home

5. Percentage of individuals served who indicate the ability to access and eat healthier foods as a result of the program

Fulton County Government assures the provision of quality community services to all citizens of Fulton County. This includes citizens who are residents of municipalities within the county.

This remarkable task is accomplished in large part by contractual arrangements with community partners. Community partners play a pivotal role in service delivery because https://performance.fultoncountyga.gov/ they are generally community based and community focused entities. Fulton County relies heavily on community partners to bridge the gaps in the Fulton County Community services delivery system. In that regard, Fulton County seeks to create new partnerships as well as nurture the partnerships we have historically maintained.

The Fulton County Department of Senior Services understands the importance of personal care among the aging population due to its ability to aid the socialization process as well as provide physical touch which directly affects the health of individuals.

The Department of Senior Services through its Adult Day Program serves the needs of seniors with functional challenges in a supervised setting and provides out of home respite for caregivers. The Department also provides services in the areas of wellness, fitness, socialization, nutrition, transportation, and education activities for seniors over the age of 55 to age in place through the Multipurpose Program. Since the inception of the Multipurpose and Adult Day programs, cosmetology and barber services have been provided to senior participants ages 55 and above.

The Fulton County Board of Commission executes legal contracts between Fulton County and agencies or individuals selected through a competitive process. Fulton County is seeking AOQ from qualified cosmetologists, barbers and/or nail technicians to deliver on-site services to seniors ages 55 and older. Services will promote well-being through skillful hands-on work, a focus on current trends in aging respective to beauty, barber and aesthetic services and personal care. To be considered, Proposers must submit a complete response as outlined in the actual RFQ that is released.

Proposer’s responses must include the appropriate and requested information in sufficient detail to demonstrate the Proposer’s knowledge, skills and abilities to provide the requested services.

1.5 OBTAINING THE RFQ

In order to obtain complete information about this solicitation, please click the link below where this document and supporting documents can be downloaded, https://www.bidnetdirect.com/georgia/fultoncounty.

1.6 PRE-APPLICATION CONFERENCE

A Pre-Application Conference will be held via zoom.

Date: Monday, June 12, 2023 Time: 1:00P.M.

Link: https://zoom.us/j/91893618870

Meeting ID: 918 9361 8870 One tap mobile +14702509358,,91893618870# US (Atlanta) +14703812552,,91893618870# US (Atlanta)

Dial by your location +1 470 250 9358 US (Atlanta) +1 470 381 2552 US (Atlanta) +1 646 518 9805 US (New York) https://zoom.us/j/91893618870

+1 646 558 8656 US (New York) +1 651 372 8299 US (Minnesota) +1 786 635 1003 US (Miami) +1 267 831 0333 US (Philadelphia) +1 301 715 8592 US (Washington DC) +1 312 626 6799 US (Chicago) +1 346 248 7799 US (Houston) +1 602 753 0140 US (Phoenix) +1 669 219 2599 US (San Jose) +1 669 900 9128 US (San Jose) +1 720 928 9299 US (Denver) +1 971 247 1195 US (Portland) +1 206 337 9723 US (Seattle) +1 213 338 8477 US (Los Angeles) +1 253 215 8782 US (Tacoma)

Meeting ID: 918 9361 8870 Find your local number: https://zoom.us/u/adGbXcgx7b

The purpose of the Pre-Application Conference is to provide information regarding the project and to address any questions and concerns regarding the services sought by the County through this RFQ.

However, no verbal response provided at the Pre-Application Conference binds the County. Only those responses to questions submitted through BidNet Direct and responded to by the County will be official.

Inquiries regarding the solicitation either technical or otherwise may be submitted prior to the Pre- Proposal Conference and will be addressed during the Pre-Application Conference.

Any additional questions asked at the Pre-Application Conference will be responded to in the form of an addendum with the County’s official responses.

Fulton County does not discriminate on the basis of disability in the admission or access to its programs or activities. Any requests for reasonable accommodations required by individuals to fully participate in any open meeting, program or activity of Fulton County Government should be directed to Mario Avery, Contract Compliance Administrator at (404) 612-6307 or email: mario.avery@fultoncountyga.gov.

1.7 APPLICATION DUE DATE

All applications will be received by the Department of Purchasing & Contract Compliance electronically through BidNet Direct at https://www.bidnetdirect.com/georgia/fultoncounty on or before Tuesday, June 27, 2023 at 11:00 A.M., legal prevailing time. All submitted applications will be electronically time and date stamped at the time all documents are uploaded and received.

Any applications received after this appointed schedule will be considered late and will be returned unopened to the Applicant. The Application due date can be changed only by addendum.

1.8 CONTACT PERSON AND INQUIRIES

Information regarding the application or application requirements, either procedural or technical, may be obtained by submitting questions to:

Purchasing Contact Name:Janelle Tanner, Assistant Purchasing Agent Email: janelle.tanner@fultoncountyga.gov Phone: (404) 612-7969

1.9 PROCUREMENT SCHEDULE

The following is the procurement schedule for this project and will be strictly adhered to.

https://zoom.us/u/adGbXcgx7b mailto:mario.avery@fultoncountyga.gov mailto:janelle.tanner@fultoncountyga.gov

EVENT DATE

RFQ Issued May 26, 2023 Pre-Application Conference Monday, June 12, 2023 at 1:00PM Deadline for Submission of Questions and Requests for Clarification by 2:00 PM Tuesday, June 20, 2023 Application Due Date by 11:00P.M. Tuesday, June 27, 2023 Tentative Dates for Oral Interviews/Presentations TBD Anticipated Board of Commissioners Meeting Date TBD

SECTION 2 INSTRUCTIONS

2.1 PROCUREMENT PROCESS

The procurement will be on a formally advertised basis. All technical requirements, unless otherwise specified, must be met, or be capable of being met by the Applicant or their application will be disqualified as being non-responsive.

2.2 CONTRACT DEFINITIONS

In addition to any other terms that may be defined in this solicitation and for purposes of this RFQ, the following terms and acronyms have the following meaning:

Acronym or Term

Name or Definitions

Addendum Revision to the RFQ documents issued by the County prior to the receipt of proposals.

Agreement Refers to the executed contract between the County and Contracting Entity.

ADHP Adult Day Health Program

County Fulton County Government and its authorized representatives

Contact Person Purchasing staff designated by the Fulton County Department of Purchasing and Contract Compliance to submit any questions and suggestions to.

Offeror The entity of individual submitting a proposal in response to this RFQ.

Owner Fulton County Government

Proposal The document submitted by the offeror in response to this RFQ.

Applicant The entity or individual submitting a proposal in response to his RFQ.

Request for Qualification (RFQ)

All documents, whether attached or incorporated by reference, utilized for soliciting sealed statement of qualification.

Responsible Offeror

A person or entity that has the capability in all respects to perform fully and reliably the contract requirements.

Responsive Offeror A person or entity that has submitted a bid or proposal that conforms in all material respects to the requirements set forth in the invitation for bids or request for proposals.

Scope of Work

All the services specified, indicated, shown, or contemplated by the Contract, and furnishing by the Contractor of all materials, equipment, labor, methods, processes, construction and manufacturing materials and equipment, tools, plants, supplies, power, water, transportation and other things necessary to complete such services in accordance with the Contract.

Subcontractor/Sub -Consultant

An individual, firm, corporation or any combination thereof having a direct contract with Consultant/Contractor for the performance of a part of the work.

2.3 NO CONTACT DURING PROCUREMENT PROCESS

It is the policy of Fulton County that the evaluation and award process for County contracts shall be free from both actual and perceived impropriety, and that contacts between potential vendors and County officials, elected officials and staff regarding pending awards of County contracts shall be prohibited.

A. No person, firm, or business entity, however situated or composed, obtaining a copy of or responding to this solicitation, shall initiate or continue any verbal or written communication regarding this solicitation with any County officer, elected official, employee, or designated County representative, between the date of the issuance of this solicitation and the date of the County Manager’s recommendation to the Board of Commissioners for award of the subject contract, except as may otherwise be specifically authorized and permitted by the terms and conditions of this solicitation.

B. All verbal and written communications initiated by such person, firm, or entity regarding this solicitation, if same are authorized and permitted by the terms and conditions of this solicitation, shall be directed to the Purchasing Agent.

C. Any violation of this prohibition of the initiation or continuation of verbal or written communications with County officers, elected officials, employees, or designated County representatives shall result in a written finding by the Purchasing Agent that the submitted bid or proposal of the person, firm, or entity in violation is “non-responsive”, and same shall not be considered for award.

2.4 CLARIFICATION & ADDENDA

Applicants may submit requests for clarifications or interpretations regarding this RFQ and the Contract.

Applicants must submit such requests through BidNet Direct for the County’s consideration as set forth in this section of this RFQ. While the County has not placed an initial limitation on the number of requests which can be submitted, Applicants are cautioned that if Applicants do not request meaningful clarifications or interpretations in an organized manner (e.g., limited frequency of requests), the County will set restrictions on the frequency and number of requests permitted. The County will not respond to requests, oral or written, received after Tuesday, June 20, 2023 at 2:00P.M., local prevailing time.

Applicants are advised that this section places no obligation on the part of the County to respond to any or all requests for clarification or interpretation, and that the County’s failure to respond to any such request will not relieve the Applicant of any obligations or conditions required by this RFQ.

All responses to written requests for clarification, interpretation, or additional information will be distributed as addenda to this RFQ and posted on BidNet Direct website.

No oral interpretation, instruction, or information concerning this RFQ given by any employee or agent of the County shall be binding on the County. Applicants who submit a Proposal in reliance on any such oral information risk having their response to this RFQ deemed non-responsive by the County. Only written responses issued by addendum to this RFQ should be considered by the Applicants.

During the period provided for the preparation of Proposals, the County may issue addenda to this RFQ.

These addenda will be numbered consecutively and will be posted on BidNet Direct website. These addenda will be issued by, or on behalf of, the County and will constitute a part of this RFQ. Each Applicant is required to acknowledge receipt of each addendum by submitting an executed acknowledgment form. This acknowledgment shall include all addenda distributed prior to the Proposal Submission Date. All responses to this RFQ shall be prepared with full consideration of the addenda issued prior to the Proposal Submission Date.

2.5 APPLICATION EVALUATION

All proposals will be evaluated using the criteria specified in Section 4 of this RFQ. Each proposal will be reviewed to determine whether it has been submitted in accordance with the proposal requirements. Proposals deemed non-responsive will be rejected from further review and the Offeror will be advised in writing.

Proposals deemed responsive will be evaluated based on the evaluation criteria set forth in this RFQ.

The County will determine which proposals are reasonably susceptible of being selected for award based on the evaluation criteria. The County may also conduct oral presentations/interviews.

Selection will include an analysis of proposals by an Evaluation Committee composed of County personnel who will review the proposal submittals in accordance with the submittal requirements and the evaluation criteria set forth in Section 4 of this RFQ. The committee may request oral interviews and/or site visits. The County will determine which proposals are reasonably susceptible of being selected for award based on the evaluation criteria. Other factors, as detailed in the RFQ, will be considered in determining what proposal will be deemed to best meet the needs of Fulton County. Awards will not necessarily be based on cost alone.

2.7 DISQUALIFICATION OF APPLICANTS

The submission of more than one (1) proposal to the County as the primary Applicant or member of a joint venture for the same work by and individual firm, partnership or corporation under the same or different names may be grounds for disqualification of a Applicant and the rejection of the proposal.

2.8 RESERVED RIGHTS

The County reserves the right to accept or reject any and/or all proposals, to waive irregularities and technicalities, and to request resubmission. Any sole response that is received may or may not be rejected by the County depending on available competition and timely needs of the County. There is no obligation on the part of the County to award the contract to the lowest Applicant and the County reserves the right to award the contract to the responsible Applicants submitting responsive proposals with resulting agreements most advantageous and in the best interest of the County. The County shall be the sole judge of the proposals and the resulting agreements that are in its best interest and its decision shall be final. Also, the County reserves the right to make such investigation as it deems necessary to determine the ability of any Applicant to perform the work or service requested. Information the County deems necessary to make this determination shall be provided by the Applicant. Such information may include, but shall not be limited to, current financial statements by an independent CPA; verification of availability of personnel; and past performance records.

2.9 APPLICABLE LAWS

All applicable laws and regulations of the State of Georgia and ordinances and regulations of Fulton County shall apply. Protestors shall seek resolution of their complaints in the manner provided in the Fulton County Purchasing Code Section 102-448 which is incorporated by reference herein.

2.10 ACCURACY OF RFQ AND RELATED DOCUMENTS

The County assumes no responsibility that the specified technical and background information presented in this RFQ, or otherwise distributed or made available during this procurement process, is complete or accurate. Without limiting the generality of the foregoing, the County will not be bound by or be responsible for any explanation or interpretation of the Proposal documents other than those given in writing as an addendum to this RFQ.

Should a recipient of this RFQ find discrepancies in or omissions from this RFQ and related documents, the recipient of this RFQ shall immediately notify the Purchasing Contact Person identified in Section

1.10 A written addendum, if necessary, will be made available to each recipient of this RFQ.

2.11 RESPONSIBILITY OF APPLICANT

Each Applicant is encouraged to conduct all necessary investigations and review all available and relevant data and information, which are necessary in its judgment in order to assume this responsibility prior to the submittal of its Proposal. Applicants are reminded of Fulton County’s “No Contact During Procurement” policy and shall only contact the person designated by the RFQ.

2.12 CONFIDENTIAL INFORMATION

If any Proposal contains technical, financial, or other confidential information that the Applicant believes is exempt from disclosure, the Applicant must clearly label the specific portions sought to be kept confidential and specify on what the exemption is based. The County, at its sole discretion and subject to applicable law, will determine whether such exemption applies. The County has sole discretion to make such determination regarding the disclosure of information, and by responding to this RFQ, Applicants waive any challenge to the County’s decisions in this regard. Marking all or substantially all of a Proposal as confidential may result in the Applicant being deemed non-responsive to this RFQ.

Notwithstanding the foregoing, Applicants recognize and agree that the County, its staff, and its Consultants will not be responsible or liable in any way for any losses that the Applicant may suffer from the disclosure of information or materials to third parties.

2.13 COUNTY RIGHTS AND OPTIONS

This RFQ constitutes an invitation to submit Proposals to the County. Without limitation or penalty, the County reserves and holds at its sole discretion, the following rights and options:

• This RFQ does not obligate the County to select, procure or contract for any services whatsoever.

• Fulton County reserves the right to award a contract based on this RFQ and the proposal(s) received (in whole or in part) to one or several vendors.

• The County reserves the right to change or alter the schedule for any events associated with this procurement and, if required, notify the Applicants. A Applicant, by submitting a Proposal, agrees to be bound by any modifications made by the County

• All costs incurred by a Applicant in connection with responding to this RFQ, the evaluation and selection process undertaken in connection with this procurement, and any negotiations with the County will be borne by the Applicant.

• The County reserves the right to reject all Proposals and components thereof to eliminate all Applicants responding to this RFQ from further consideration for this procurement, and to notify such Applicants of the County's determination.

• The County may cancel this RFQ without the substitution of another RFQ and terminate this procurement at any time without any liability whatsoever.

• The County reserves the right to waive any technicalities or irregularities in the Proposals.

• The County reserves the right to eliminate any Applicant who submits incomplete or inadequate responses or is not responsive to the requirements of this RFQ.

• The County may request Applicants to send representatives to the County for interviews and presentations.

• To the extent deemed appropriate by the County, the County may select and enter into discussion and negotiations with the Applicant(s) submitting Proposal(s), which are found to be reasonably susceptible for award.

• The County reserves the right to discontinue negotiations with any selected Applicant.

• The County reserves the right, without prior notice, to supplement, amend, or otherwise modify this

RFQ.

• All Proposals (other than portions thereof subject to patent or copyright protection) become the property of the County and will not be returned, and the County reserves the right to utilize all such information contained in the Proposals without further cost to the County

• The County may add to or delete from the Project Scope of Work set forth in this RFQ.

• Any and all Proposals not received by the Proposal Submission Date shall be rejected and returned unopened.

• Neither the County, its staff, its representatives, nor any of its consultants or attorneys will be liable for any claims or damages resulting from the solicitation, collection, review, or evaluation of responses to this RFQ.

• The County, including its representatives and consultants, reserves the right to visit and examine any of the facilities referenced in any Proposal and to observe and investigate the operations of such facilities.

By responding to this RFQ, Applicants acknowledge and consent to the rights and conditions set forth in this RFQ.

2.14 COST OF PROPOSAL PREPARATION AND SELECTION PROCESS

Each Proposal, including preparation of all information required to be included in a Proposal pursuant to this RFQ, shall be prepared at the sole cost and expense (including, but not limited to, engineering and legal costs) of the Applicant. In addition, the Applicant shall be solely responsible for all costs (including engineering and legal costs) incurred by such Applicant in connection with this selection process, including any costs incurred by the Applicant in any subsequent negotiations entered into in connection with developing the Proposal. There shall be no claims whatsoever against the County, its staff, or its consultants for reimbursement for the costs or expenses (including, but not limited to, engineering and legal costs) incurred during the preparation of the Proposal or other information required by this RFQ or procurement process or in connection with the selection process or any negotiations.

2.15 TERMINATION OF NEGOTIATIONS

The County at its sole discretion may, at any time, to the extent permitted by Applicable Law, exclude a Applicant from further participation in any negotiation process if the County determines that such Applicant is failing to progress in the negotiations or if the terms of its Proposal are less advantageous than those of other Applicants and such Applicant is deemed to be no longer susceptible of selection.

The County will give written notice of its decision to the Applicant, which shall be sent in writing, signed by the County.

2.16 ADDITIONAL OR SUPPLEMENTAL INFORMATION

After receipt of the application, the County will evaluate the responses, including the references, financial statements, experience and other data relating to the Applicant’s qualifications. If requested by the

Department of Purchasing and Contract Compliance, Applicant’s maybe required to submit additional or supplemental information to determine whether the Applicant meets all of the qualification requirements.

2.17 AUTHORIZATION TO TRANSACT BUSINESS

If the Applicant is a Georgia corporation, the corporation, prior to contract execution, shall submit documentary evidence from the Secretary of State that the Corporation is in good standing and that the corporation is authorized to transact business in the State of Georgia.

If the Applicant is a foreign (non-Georgia) corporation, the corporation, prior to contract execution shall submit a Certificate of Authority and documentary evidence from the Georgia Secretary of State of good standing which reflects that the corporation is authorized to do business in the State of Georgia.

2.18 RIGHT TO PROTEST

Any actual bidder or offeror that has submitted a bid/proposal for a particular procurement and is aggrieved in connection with the solicitation or award of the contract shall protest in writing to the purchasing agent after the date that the specific bid or proposal is submitted. No protest will be accepted or considered prior to the date the specific bid or proposal is submitted; it will be considered untimely. All protests shall set forth in full detail the factual and legal bases for the protest and specific relief sought by the protestor. Protests arising from factual or legal bases that the protestor knew or should have known prior to the submission of the bid/proposal must be submitted within three business days of the submission of the bid/proposal. Protests arising from factual or legal bases that the protestor knew or should have known subsequent to the date the bid/proposal was submitted must be submitted within ten business days after the protestor knew or should have known of such bases, but in no event shall any protest be submitted more than ten business days after the award of the contract. Untimely protests will not be considered by the purchasing agent and will be simply denied as untimely. Decisions on timeliness by the purchasing agent are not appealable. An oral protest or a protest to an official, employee, User Department, or other person apart from the Chief Purchasing Agent does not comply.

2.19 NON-COLLUSION

By submitting a signed proposal, Offeror certifies and attests that there has been no collusion with any other Offeror. Reasonable grounds for believing Offeror has an interest in more than one proposal will result in rejection of all proposals in which the Offeror has an interest. Any party to collusion may not be considered in future proposals for the same or similar work.

2.20 CERTIFICATION REGARDING DEBARMENT

By responding to this RFQ, Offeror certifies that neither it or its subcontractors is presently debarred, suspended, proposed for debarment, declared ineligible, or otherwise excluded from doing business with any government agency. Any such exclusion may cause prohibition of your firm from participating in any procurement by the County. Section 102-449 of the Fulton County Code of Laws, which is incorporated as if fully set forth herein, establishes the procedure for the debarment of contractors.

2.21 OPEN RECORDS ACT

All proposals and bids submitted to Fulton County are subject to the Georgia “Open Records Act”, Official Code of Georgia, Annotated (O.C.G.A.) § 50-18-70 et seq.

SECTION 3-STATEMENT OF QUALIFICATION REQUIREMENTS

A menu of comprehensive services to include:

Hair cuts

(a) Hair styles

(b) Hair color

(c) Hair straightening

(d) Permanents

(e) Hair conditioning

(f) Massage

(g) Skincare including facials and make-up application

(h) Manicures

(i) Pedicures

(j) Geriatric massage

2. Participants may receive up to 2 free basic services per month if salon participation among the ADP participants is low. The Program Coordinator may approve additional free basic services per month as an extension of personal care services as long as the need for additional service is documented on the Service Plan and in the Progress Notes. Additional services may be independently procured between the caregiver/participant and the stylist

All other services available in the hair salon are independently procured between the caregiver/participant and stylist (all payments for services will be agreed upon, between the caregiver/participant and stylist).

Senior Multipurpose Program participants may obtain services at cost.

3. Hours of Operation

The cosmetologist/barber shall operate no less than 2 weekdays per week, at a minimum of four (4) hours per day between the hours of 8:30am and 4:30pm.

4. Days of Service

The cosmetologist/barber will be required to establish periodic days of service.

These events must include skill-based volunteers which enable professionals to leverage their specialized skills and invest in the physical and aesthetic well being of seniors in one or more aspects of the services provided. Days of service should involve innovative methods to impact Adult Day Program participants, seniors and the community. Days of service can consist of innovative educational or training opportunities for local cosmetologists to increase skills in serving seniors.

5.Services will be provided at the following locations:

(a) Dorothy C. Benson Senior Multipurpose Facility (Building B) 6500 Vernon Woods Dr.

Sandy Springs, Georgia 30328 404- 613-4900 (Office) 404-843-7362 (fax)

(b) H.J.C. Bowden Senior Multipurpose Facility 2885 Church Street East Point, Georgia 30344 404-762-4821 (Office) 404-332-0430 (fax)

(c) Harriett G. Darnell Senior Multipurpose Facility 677 Fairburn Road, NW Atlanta, Georgia 30331 404-613-8580 (Office) 404-505-3867 (fax)

(d) Helene S. Mills Senior Multipurpose Facility 515 John Wesley Dobbs Atlanta, Georgia 30312 404-613-5820 (Office) 404-332-0424 (Fax)

SECTION 4 – EVALUATION PROCESS

This section briefly describes the process for evaluating the AOQs submitted for this project.

4.1 EVALUATION COMMITTEE

Selection will include an analysis of the AOQ submitted by an Evaluation Committee composed of County personnel who will review the submittals in accordance with the submittal requirements and the evaluation criteria set forth in this RFQ.

4.2 EVALUATION AND SELECTION PROCESS

The evaluation process will include a review of each application to verify responsiveness in accordance with Section 4.3 of the RFQ.

To assist in the evaluation of the application responses, the Evaluation Committee may in its sole discretion:

Seek clarification or supplementary information from any or all Applicants and consider such clarifications and supplementary information in the evaluation of the applications; and

Conduct reference checks relevant to any or all of the references cited in a response to verify any and all information regarding a Applicant.

Conduct oral interviews/presentations to further clarify and confirm understanding of the Applicant’s knowledge of the full scope of the project.

Each Applicant’s application must achieve a minimum total score of seventy (70) points overall on the evaluation factors set forth in Section 4.4. Failure to achieve a minimum score of seventy (70) points will result in the County deeming the Applicant’s application not qualified. Only Applicants’ whose application achieved the minimum score of seventy (70) points will be deemed qualified.

4.3 RESPONSIVENESS REVIEW

The Applicant shall submit a application that provides all the information required in accordance with this RFQ. If the Applicant does not fully comply with these requirements, the County may deem the Applicant non-responsive, in which case the Applicant will be disqualified. The County may consider a Applicant non-responsive and the Applicant disqualified if the Application is not submitted in the format specified in this RFQ; if the Applicant does not meet the requirements of the RFQ or if the Application is incomplete.

4.4 EVALUATION SELECTION CRITERIA

Proposals will be evaluated using a 100 point scale. The evaluation criteria and relative weight listed below will be used to evaluate the proposals submitted in response to this RFP:

Evaluation Criteria Weight

Cosmetology Experience

25%

Barber Experience

15%

Nail Technician (Manicure and Pedicure)

10%

Massage Therapist Experience

Aesthetician Experience

8%

Experience Serving Seniors

15%

Servicing different-culture group (hair)

Local Preference

5%

Service Disabled Veterans Preference

2%

TOTAL

POINTS

100%

4.5 NOTIFICATION OF SELECTION

Upon completion of the evaluation of RFQ responses, the County shall notify the Applicants’ in writing of the Evaluation Committee determination.

SECTION 5-INSURANCE AND RISK MANAGEMENT PROVISIONS

Insurance and Risk Management Provisions

The following is the minimum insurance and limits that the Contractor/Vendor must maintain. If the Contractor/Vendor maintains broader and/or higher limits than the minimum shown below, Fulton County Government requires and shall be entitled to coverage for the higher limits.

It is Fulton County Government’s practice to obtain Certificates of Insurance from our Contractors and Vendors.

Insurance must be written by a licensed agent in a company licensed to write insurance in the State of Georgia, with an A.M. Best rating of at least A- VI, subject to final approval by FultonCounty. Applicants shall submit with the bid/proposal evidence of insurability satisfactory to Fulton County Government as to form and content. Either of the following forms of evidence is acceptable:

• A letter from an insurance carrier stating that upon your firm/company being the successful Bidder/Applicant that a Certificate of Insurance shall be issued in compliance with the Insurance and Risk Management Provisions outlined below.

• A Certificate of Insurance complying with the Insurance and Risk Management Provisions outlined below (Request for Bid/Proposal number and Project Name, Number and Description must appear on the Certificate of Insurance).

• A combination of a specific policy written with an umbrella policy covering liabilities in excess of the required limits is acceptable to achieve the applicable insurance coverage levels.

Any and all Insurance Coverage(s) and Bonds required under the terms and conditions of the contract shall be maintained during the entire length of the contract, including any extensions or renewals thereto, and until all work has been completed to the satisfaction of Fulton County Government. Evidence of said insurance coverages shall be provided on or before the inception date of the Contract.

Accordingly the Applicant shall provide a certificate evidencing the following:

1. WORKERS COMPENSATION/EMPLOYER’S LIABILITY INSURANCE – STATUTORY (In compliance with the Georgia Workers Compensation Acts, including but not limited to U.S.

Longshoremen and Harbor Workers Act and any other State or Federal Acts or Provisions in which jurisdiction may be granted)

Employer’s Liability Insurance BY ACCIDENT EACH ACCIDENT $500,000 Employer’s Liability Insurance BY DISEASE POLICY LIMIT $500,000 Employer’s Liability Insurance BY DISEASE EACH EMPLOYEE $500,000

2. COMMERCIAL GENERAL LIABILITY INSURANCE (Including contractual Liability Insurance)

Bodily Injury and Property Damage Liability Each Occurrence $1,000,000 (Other than Products/Completed Operations) General Aggregate $2,000,000

Products\Completed Operation Aggregate Limit $2,000,000 Personal and Advertising Injury Limits $1,000,000 Damage to Rented Premises Limits $100,000

3. BUSINESS AUTOMOBILE LIABILITY INSURANCE

Bodily Injury & Property Damage Each Occurrence $1,000,000

(Including operation of non-owned, owned, and hired automobiles).

4. UMBRELLA LIABILITY

(In excess of Auto GL and Employers Liability)Each Occurrence $1,000,000

Certificates of Insurance

Contractor/Vendor shall provide written notice to Fulton County Government immediately if it becomes aware of or receives notice from any insurance company that coverage afforded under such policy or policies shall expire, be cancelled or altered. Certificates of Insurance are to list Fulton County Government, Its Officials, Officers and Employees as an Additional Insured (except for Workers’ Compensation) using ISO Additional Insured Endorsement form CG 2010 (11/85) version), its’ equivalent or on a blanket basis.

In order to make sure that the County and Contractor are provided with protection and to verify the availability of insurance the Additional Insured Box must be marked “Y” for Commercial General Liability, Automobile Liability and Umbrella and the Subrogation Waiver Box must be marked “Y” for Workers Compensation and Employer’s Liability.

The Contractor/Vendor insurance shall apply as Primary Insurance before any other insurance or self-insurance, including any deductible, non-contributory, and Waiver of Subrogation provided in favor of Fulton County.

For any claims related to this contract, the Contractor/Consultant insurance coverage shall be primary coverage at least as broad as ISO CG 20 02 04 13 as respects Fulton county, its offices, officials, employees and volunteers.

Additional Insured under the General Liability, Auto Liability, Umbrella Policies (with exception of Workers Compensation and Professional Liability), with no Cross Suits exclusion.

If Fulton County Government shall so request, the Applicant, Contractor or Vendor will furnish the County for its inspection and approval such policies of insurance with all endorsements, or confirmed specimens thereof certified by the insurance company to be true and correct copies.

Such certificates and notices must identify the “Certificate Holder” as follows:

Fulton County Government Attn: Purchasing and Contract Compliance Department 130 Peachtree Street, S.W.

Suite 1168 Atlanta, Georgia 30303-3459

Certificates must list Project Name (where applicable).

Important:

The obligations for the Contractor/Vendor to procure and maintain insurance shall not be constructed to waive or restrict other obligations. It is understood that neither failure to comply nor full compliance with the foregoing insurance requirements shall limit or relieve the Contractor/Vendor from any liability incurred as a result of their activities/operations in conjunction with the Contract and/or Scope of Work.

USE OF PREMISES

Contractor/Vendor shall confine its apparatus, the storage of materials and the operations of its workers to limits/requirements indicated by law, ordinance, permits and any restrictions of Fulton County Government and shall not unreasonably encumber the premises with its materials (Where applicable).

INDEMNIFICATION AND HOLD HARMLESS AGREEMENT

Professional Services Indemnification. With respect to liability, damages, costs, expenses (including reasonable attorney's fees and expenses incurred by any of them), claims, suits and judgments that arise or are alleged to arise out of the Consultant/Contractor’s acts, errors, or omissions in the performance of professional services, the Consultant/Contractor shall indemnify, release, and hold harmless Fulton County, its Commissioners and their respective officers, members, employees and agents (each, hereinafter referred to as an "Indemnified Person"), from and against liability, damages, costs, expenses (including reasonable attorney's fees and expenses incurred by any of them), claims, suits and judgments only to the extent such liability is caused by the negligence of the Consultant/Contractor in the delivery of the Work under this Agreement, but such indemnity is limited to those liabilities caused by a Negligent Professional Act, as defined below. This indemnification survives the termination of this Agreement and shall also survive the dissolution or to the extent allowed by law, the bankruptcy of Consultant/Contractor.

For the purposes of the Professional Services Indemnity above, a "Negligent Professional Act" means a negligent act, error, or omission in the performance of Professional Services (or by any person or entity, including joint ventures, for whom Consultant/Contractor is liable) that causes liability and fails to meet the applicable professional standard of care, skill and ability under similar conditions and like surrounding circumstances, as is ordinarily employed by others in their profession.

Consultant/Contractor obligation to indemnify and hold harmless, as set forth hereinabove, shall also…