Solicitation 70Z03025QCLEV0031 - Statement of Work.pdf

Solicitation 70Z03025QCLEV0031 USCG AIRSTA Traverse City Laundering Services

December 17, 2024 Page 1 of 6

STATEMENT OF WORK (SOW) FOR

AIR STATION TRAVERSE CITY LAUNDERING SERVICE

1.0 GENERAL

1.1 BACKGROUND

USCG Air Station Traverse City has several offices around the unit grounds that require professional laundering services, with 24/7 duty standers and a fully staffed medical department, Galley, laundry services are needed to maintain sanitary conditions.

1.2 SCOPE

In the performance of this contract, the contractor shall provide linen laundry service, to include weekly pick-up, cleaning, and delivery service of Full size sheets (Fitted and

Flat), Blankets, Pillowcases, Bedspreads, Lab Coats, Towels, Large Tablecloths, Patient Gowns, and Mess Rags and all specifically mentioned equipment needed to store soiled items.

The Contractor shall submit a proposal that includes laundering the approximate number of items listed below four times a month. This will be a Firm fixed price contract and the contractor will be expected to invoice on a monthly basis.

Flat Sheets Approx Total: 42

Full Sheets Approx Total: 42

Blankets Approx Total: 8

Pillow Case Approx Total: 60

Spreads Approx Total: 50

Lab Coats/Aprons Approx Total: 8

Large Table Cloths Approx Total: 2

Mess Rags Approx Total: 20

The Contractor proposal shall also include any collection and delivery charges, fuel charges or any other unforeseen fees/charges not mentioned in their proposal.

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2.0 SPECIFIC REQUIREMENTS/TASKS

The Contractor shall be expected to complete all tasks as listed below.

2.1 TASK ONE:

The contractor shall provide all appropriate equipment for the storage of soiled linens

(i.e. – hamper stands, linen carts, laundry bags) to the various Air Station Traverse City office locations at the start of this contract.

These locations are:

• Smith Hall Linen Storage Closet One

• Smith Hall Linen Storage Closet Two

• Smith Hall Galley

• Air Station Traverse City Medical building

2.2 TASK TWO:

The contractor shall provide weekly pick up of all laundry items from the USCG Air

Station Traverse City office locations on a day of the week fully agreed upon by both parties.

Collection of laundry items from the Smith Hall Linen Storage Closets will require the contractor to bag all used laundry items (Full size sheets Fitted and Flat, Blankets, Pillowcases, Bedspreads).

2.3 TASK THREE:

The contractor shall launder all items in accordance with the below specifications.

• All linens will be washed using a suitable laundry detergent (commonly used in the industry), keeping all whites separated from colored items, and all whites shall be bleached during the washing cycle in accordance with industry standards.

• All linens shall then be dried, non-clothing items folded neatly and clothing items

/uniforms hanged on hangers. Materials are expected to be stain free and to begin their cycle in new quality.

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2.4 TASK FOUR:

All items will then be delivered to their original USCG Air station Traverse City pick up locations the following week at the same time of the next scheduled pick-up, unless other arrangements are made with the unit point of contact.

All Full size sheets (Fitted and Flat), Blankets, Pillowcases, and Bedspreads will be unpacked and placed onto the Smith Hall Linen Storage Closets racks so that they may be easily accessed by Duty Standing Cews.

3.0 CONTRACTOR PERSONNEL

The Contracting Officer Representative must be notified of any delivery day changes in advance, for example, but not limited to, changes due to weather or holidays. All delivery personnel must wear company uniforms with logo and name.

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3.1 QUALIFIED PERSONNEL

The Contractor shall provide qualified personnel to perform all requirements specified in this Statement of Work.

3.2 CONTINUITY OF SUPPORT

The Contractor shall ensure that the contractually required level of support for this requirement is maintained at all times. The Contractor shall ensure that all contract support personnel are present for all hours of the workday. If for any reason the

Contractor staffing levels are not maintained due to vacation, leave, appointments, etc., and replacement personnel will not be provided, the Contractor shall provide e-mail notification to the Contracting Officer’s Representative (COR) prior to employee absence. Otherwise, the Contractor shall provide a fully qualified replacement.

3.3 EMPLOYEE CONDUCT

Contractor’s employees shall comply with all applicable Government regulations, policies and procedures (e.g., fire, safety, sanitation, environmental protection, security, “off limits” areas, wearing of parts of DHS uniforms, and possession of weapons) when visiting or working at Government facilities. The Contractor shall ensure Contractor employees present a professional appearance at all times and that their conduct shall not reflect discredit on the United States or the Department of Homeland Security. The

Project Manager shall ensure Contractor employees understand and abide by

Department of Homeland Security established rules, regulations and policies concerning safety and security.

3.4 REMOVING EMPLOYEES FOR MISCONDUCT OR SECURITY REASONS

The Government may, at its sole discretion (via the Contracting Officer), direct the

Contractor to remove any Contractor employee from DHS facilities for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under the contract. The Contracting Officer will provide the Contractor with a written explanation to support any request to remove an employee.

4.1 PERIOD OF PERFORMANCE

The period of performance for this contract is 01 January 2025 through 31 December

2025.

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4.2 PLACE OF PERFORMANCE

The primary place of performance will be the Contractor’s facilities with frequent trips to

USCG Air Station Traverse City located at 1175 Airport Rd, Traverse City, MI 49686.

4.3 CONTACT INFORMATION

Contracting Officer: George A. Bermeo EMAIL: George.A.Bermeo@uscg.mil

Unit Point of Contact: Steven P. Durfee EMAIL: Steven.P.Durfee@uscg.mil

Alternate Unit Point of Contact: Derek A. McSparron

Email: Derek.A.McSparron@uscg.mil

4.4 HOURS OF OPERATION

Contractor employees shall generally perform all work between the hours of 0800 and

1600 EST, Monday through Friday (except Federal holidays). However, there may be occasions when Contractor employees shall be required to work other than normal business hours, including weekends and holidays, to fulfill requirements under this

SOW.

5.0 GOVERNMENT FURNISHED RESOURCES

The Government will not furnish any resources to the Contractor in support of this contract.

6.0 CONTRACTOR FURNISHED PROPERTY

The Contractor shall furnish all facilities, materials, equipment and services necessary to fulfill the requirements of this contract specified in SOW 2.1 Task One, except for the

Government Furnished Resources specified in SOW 2.0 and SOW 5.0.

7.0 GOVERNMENT ACCEPTANCE PERIOD

The COR will review deliverables prior to acceptance and provide the contractor with an e-mail that provides documented reasons for non-acceptance. If the deliverable is acceptable, the COR will send an e-mail to the Contractor notifying it that the deliverable has been accepted.

mailto:George.A.Bermeo@uscg.mil mailto:Steven.P.Durfee@uscg.mil

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7.1 The COR will have the right to reject or require correction of any deficiencies found in the deliverables that are contrary to the information contained in the Contractor’s accepted proposal. In the event of a rejected deliverable, the Contractor will be notified in writing by the COR of the specific reasons for rejection. The Contractor may have an opportunity to correct the rejected deliverable and return it per delivery instructions.

7.2 The Contractor shall have two (2) business days to make corrections and redeliver.