Solicitation 36C25024Q2280.pdf

PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

Not Applicable

36C25024Q2280 06-21-2024

Brad Burhite (513) 692-7340 07-01-2024

1400 EDT

Department of Veterans Affairs Network Contracting Office (NCO) 10 260 E. University Avenue Cincinnati OH 45219

X 100

X

541850

$34.5 Million

N/A

See PWS and PRICE/COST SCHEDULE

Network Contracting Office (NCO) 10 260 E. University Avenue Cincinnati OH 45219

FMS-VA-2(101)

Financial Services Center PO Box 149971 Austin TX 78714-9971

See CONTINUATION Page

The contractor shall provide all required labor, material, supplies, equipment and supervision of contractor personnel necessary to provide Digital Signage Service with Medical Multi-Media Library for Cincinnati VAMC and its CBOCs in accordance with the terms and conditions established herein.

This solicitation shall be conducted in accordance with FAR Subpart 13.5 and is anticipated to result in the award a firm-fixed price (FFP) type contract.

The anticipated performance periods are as follows:

- Base Year: 15 July 2024 to 14 July 2025

- Option Year One (OY1): 15 July 2025 to 14 July 2026

- Option Year Two (OY2): 15 July 2026 to 14 July 2027

- Option Year Three (OY3): 15 July 2027 to 14 July 2028

- Option Year Four (OY4): 15 July 2028 to 14 July 2029

See CONTINUATION Page

Subject to FAR 52.232-18 (Availability of Funds)

X 1

Bradley Burhite

VA-VHA-2020-230A0A03

36C25024Q2280

Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 PRICE/COST SCHEDULE dated 17 June 2024

ITEM INFORMATION

B.3 PERFORMANCE WORK STATEMENT dated 7 June 2024

B.4 IT CONTRACT SECURITY

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES (NOV 2023)

C.2 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (DEC 2023)

C.3 52.215-22 LIMITATIONS ON PASS-THROUGH CHARGES—IDENTIFICATION OF

SUBCONTRACT EFFORT (OCT 2009)

C.4 52.215-23 LIMITATIONS ON PASS-THROUGH CHARGES (JUN 2020)

C.5 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

C.6 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) ... 52

C.7 52.219-14 LIMITATIONS ON SUBCONTRACTING (OCT 2022)

C.8 52.224-2 PRIVACY ACT (APR 1984)

C.9 52.224-3 PRIVACY TRAINING (JAN 2017)

C.10 52.232-19 AVAILABILITY OF FUNDS FOR THE NEXT FISCAL YEAR (APR

1984)

C.11 52.242-15 STOP-WORK ORDER (AUG 1989)

C.12 SUPPLEMENTAL INSURANCE REQUIREMENTS

C.13 VAAR 852.211-72 TECHNICAL INDUSTRY STANDARDS (NOV 2018)

C.14 VAAR 852.219-73 VA NOTICE OF TOTAL SET-ASIDE FOR CERTIFIED

SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESSES (JAN 2023)

(DEVIATION)

C.15 VAAR 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING—

CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (JAN 2023)

(DEVIATION)

C.16 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS

(NOV 2018)

C.17 VAAR 852.237-75 KEY PERSONNEL (OCT 2019)

C.18 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020) . 65

C.19 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

D.1 WAGE DETERMINATION (WD) 2015-4719 (R26) HAMILTON COUNTY, OHIO

DATED 4/24/2024 (see attached)

SECTION E - SOLICITATION PROVISIONS

E.1 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS

AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (NOV 2021)

E.2 52.204-29 FEDERAL ACQUISITION SUPPLY CHAIN SECURITY ACT

ORDERS—REPRESENTATION AND DISCLOSURES (DEC 2023)

E.3 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)

E.4 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (SEP 2023)

E.5 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (NOV 2021)

E.6 52.212-2 (Addendum A) – Past Performance Questionnaire E.7 52.212-2 (Addendum B) – Statement of FAR 52.219-14 Limitations on Subcontracting Compliance

E.8 VAAR 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING—

CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (NOV 2022)

E.9 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—

COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2023)

E.10 52.217-5 EVALUATION OF OPTIONS (JUL 1990)

E.11 52.233-2 SERVICE OF PROTEST (SEP 2006)

E.12 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (OCT 2018)

E.13 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE

(FEB 1998)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C250

Network Contracting Office (NCO) 10

260 E. University Avenue

Cincinnati OH 45219

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or

[X] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] Invoices shall be submitted monthly in the arrears upon completion of authorized services.

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

B.2 PRICE/COST SCHEDULE dated 17 June 2024

ITEM INFORMATION

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

BASE YEAR: The contractor shall procure, install, maintain and provide support services to include equipment warranty for the digital signage with medical multi-media library that the contractor shall lease to the government as specified in the PWS and in accordance with the terms and conditions of this contract. The contractor shall ensure that this system operates on a turn-key basis for the entire life of the contract to include the base year and all option years if exercised.

Contract Period: Base POP Begin: 07-15-2024 POP End: 07-14-2025

PRINCIPAL NAICS CODE: 541850 - Indoor and Outdoor Display Advertising PRODUCT/SERVICE CODE: DE01 - IT and Telecom - End User Support Services: Conferencing, AV, Helpdesk, Deskside Support, Workspace, Printers, Collaboration and Productivity Tools (Labor)

0001AA

12.00 MO $___________ $____________

BASE YEAR | EQUIPMENT LEASE: The contractor shall lease all equipment required to provide services under this contract to include equipment warranty for the digital signage with medical multi-media library that the contractor shall lease to the government as specified in the PWS and in accordance with the terms and conditions of this contract. The contractor shall ensure that this system operates on a turn-key basis for the entire life of the contract to include the base year and all option years if exercised.

Contract Period: Base POP Begin: 07-15-2024 POP End: 07-14-2025

PRINCIPAL NAICS CODE: 541850 - Indoor and Outdoor Display Advertising PRODUCT/SERVICE CODE: DE01 - IT and Telecom - End User Support

0001AB

BASE YEAR | COMMERCIAL INTERNET SERVICE: The contractor shall provide commercial internet service for the entire digital signage with medical multi-media library as specified in the PWS and in accordance with the terms and conditions of this contract which shall operate on a turn-key basis. Please note that internet service for this effort is defined as internet service that operates on commercial technology completely independent of the VA government information technology system.

Contract Period: Base POP Begin: 07-15-2024 POP End: 07-14-2025

PRINCIPAL NAICS CODE: 541850 - Indoor and Outdoor Display Advertising PRODUCT/SERVICE CODE: DE01 - IT and Telecom - End User Support

0001AC

BASE YEAR | SUPPORT SERVICE AND EQUIPMENT

WARRANTY: The contractor shall provide support services and equipment warrant for the life of the contract for the digital signage with medical multi-media library as specified in the PWS and in accordance with the terms and conditions of this contract which shall operate on a turn-key basis.

Contract Period: Base POP Begin: 07-15-2024 POP End: 07-14-2025

PRINCIPAL NAICS CODE: 541850 - Indoor and Outdoor Display Advertising PRODUCT/SERVICE CODE: DE01 - IT and Telecom - End User Support

40.00 EA $___________ $____________

BASE YEAR | 49" MONITORS: The contractor shall procure and install the necessary forty (40) flat mounted 49" digital screens/signage to include all required mounting hardware, cables and wiring not later 7/15/2024 that shall be 44.5 x 26.1 x 3.4 inch with specifications summarized as follows: 120V; 157.3W Max consumption; 1 Optical Audio Out; 1 AV in share with component;

HDMI In 2 (2.0); LCD Resolution = 3840x2160 (UHD); Brightness = 400 nits; and VESA = 200 x 200.

Contract Period: Base POP Begin: 07-15-2024 POP End: 07-14-2025

PRINCIPAL NAICS CODE: 541850 - Indoor and Outdoor Display Advertising PRODUCT/SERVICE CODE: DE01 - IT and Telecom - End User Support

40.00 EA $___________ $____________

BASE YEAR | WIRELESS LAN HARDWARE DEVICES: The contractor shall procure and install all wireless LAN hardware devices which shall be programmable and required to share a connection with screens in close proximity which is estimated at 40 LAN hardware devices for 40 total screens not later than

7/15/2024. The actual number required shall be determined during installation as some rooms may be close enough to share a connection. The contractor shall not exceed 40 LAN hardware devices for this requirement. Moreover, the contractor shall make every effort to minimize the amount of LAN hardware devices need to full this requirement. All LAN hardware devices shall operate on a turn-key basis to provide seamless service IAW the PWS and the terms and conditions established in this contract.

Contract Period: Base POP Begin: 07-15-2024 POP End: 07-14-2025

PRINCIPAL NAICS CODE: 541850 - Indoor and Outdoor Display Advertising PRODUCT/SERVICE CODE: DE01 - IT and Telecom - End User Support

OPTION YEAR ONE (OY1): The contractor shall procure, install, maintain and provide support services to include equipment warranty for the digital signage with medical multi-media library that the contractor shall lease to the government as specified in the PWS and in accordance with the terms and conditions of this contract. The contractor shall ensure that this system operates on a turn-key basis for the entire life of the contract to include the base year and all option years if exercised.

Contract Period: Option 1 POP Begin: 07-15-2025 POP End: 07-14-2026

PRINCIPAL NAICS CODE: 541850 - Indoor and Outdoor Display Advertising PRODUCT/SERVICE CODE: DE01 - IT and Telecom - End User Support

1001AA

OPTION YEAR ONE (OY1) | EQUIPMENT LEASE: The contractor shall lease all equipment required to provide services under this contract to include equipment warranty for the digital signage with medical multi-media library that the contractor shall lease to the government as specified in the PWS and in accordance with the terms and conditions of this contract. The contractor shall ensure that this system operates on a turn-key basis for the entire life of the contract to include the base year and all option years if exercised.

Contract Period: Option 1 POP Begin: 07-15-2025 POP End: 07-14-2026 PRINCIPAL NAICS CODE: 541850 - Indoor and Outdoor Display Advertising

PRODUCT/SERVICE CODE: DE01 - IT and Telecom - End User Support Services: Conferencing, AV, Helpdesk, Deskside Support, Workspace, Printers, Collaboration and Productivity Tools (Labor)

1001AB

OPTION YEAR ONE (OY1) | COMMERCIAL INTERNET

SERVICE: The contractor shall provide commercial internet service for the entire digital signage with medical multi-media library as specified in the PWS and in accordance with the terms and conditions of this contract which shall operate on a turn-key basis. Please note that internet service for this effort is defined as internet service that operates on commercial technology completely independent of the VA government information technology system.

Contract Period: Option 1 POP Begin: 07-15-2025 POP End: 07-14-2026

PRINCIPAL NAICS CODE: 541850 - Indoor and Outdoor Display Advertising PRODUCT/SERVICE CODE: DE01 - IT and Telecom - End User Support

1001AC

OPTION YEAR ONE (OY1) | SUPPORT SERVICE AND

EQUIPMENT WARRANTY: The contractor shall provide support services and equipment warrant for the life of the contract for the digital signage with medical multi-media library as specified in the PWS and in accordance with the terms and conditions of this contract which shall operate on a turn-key basis.

Contract Period: Option 1 POP Begin: 07-15-2025 POP End: 07-14-2026

PRINCIPAL NAICS CODE: 541850 - Indoor and Outdoor Display Advertising PRODUCT/SERVICE CODE: DE01 - IT and Telecom - End User Support

OPTION YEAR TWO (OY2): The contractor shall procure, equipment warranty for the digital signage with medical multi-media library that the contractor shall lease to the government as specified in the PWS and in accordance with the terms and conditions of this contract. The contractor shall ensure that this system operates on a turn-key basis for the entire life of the contract to include the base year and all option years if exercised.

Contract Period: Option 2

POP Begin: 07-15-2026 POP End: 07-14-2027

PRINCIPAL NAICS CODE: 541850 - Indoor and Outdoor Display Advertising PRODUCT/SERVICE CODE: DE01 - IT and Telecom - End User Support

2001AA

OPTION YEAR TWO (OY2) | EQUIPMENT LEASE: The contractor shall lease all equipment required to provide services under this contract to include equipment warranty for the digital signage with medical multi-media library that the contractor shall lease to the government as specified in the PWS and in accordance with the terms and conditions of this contract. The contractor shall ensure that this system operates on a turn-key basis for the entire life of the contract to include the base year and all option years if exercised.

Contract Period: Option 2 POP Begin: 07-15-2026 POP End: 07-14-2027

PRINCIPAL NAICS CODE: 541850 - Indoor and Outdoor Display Advertising PRODUCT/SERVICE CODE: DE01 - IT and Telecom - End User Support

2001AB

OPTION YEAR TWO (OY2) | COMMERCIAL INTERNET

service for the entire digital signage with medical multi-media library as specified in the PWS and in accordance with the terms and conditions of this contract which shall operate on a turn-key basis. Please note that internet service for this effort is defined as internet service that operates on commercial technology completely independent of the VA government information technology system.

Contract Period: Option 2 POP Begin: 07-15-2026 POP End: 07-14-2027

PRINCIPAL NAICS CODE: 541850 - Indoor and Outdoor Display Advertising PRODUCT/SERVICE CODE: DE01 - IT and Telecom - End User Support

2001AC

OPTION YEAR TWO (OY2) | SUPPORT SERVICE AND

services and equipment warrant for the life of the contract for the digital signage with medical multi-media library as specified in the

PWS and in accordance with the terms and conditions of this contract which shall operate on a turn-key basis.

Contract Period: Option 2 POP Begin: 07-15-2026 POP End: 07-14-2027

PRINCIPAL NAICS CODE: 541850 - Indoor and Outdoor Display Advertising PRODUCT/SERVICE CODE: DE01 - IT and Telecom - End User Support

OPTION YEAR THREE (OY3): The contractor shall procure, equipment warranty for the digital signage with medical multi-media library that the contractor shall lease to the government as specified in the PWS and in accordance with the terms and conditions of this contract. The contractor shall ensure that this system operates on a turn-key basis for the entire life of the contract to include the base year and all option years if exercised.

Contract Period: Option 3 POP Begin: 07-15-2027 POP End: 07-14-2028

PRINCIPAL NAICS CODE: 541850 - Indoor and Outdoor Display Advertising PRODUCT/SERVICE CODE: DE01 - IT and Telecom - End User Support

3001AA

OPTION YEAR THREE (OY3) | EQUIPMENT LEASE: The under this contract to include equipment warranty for the digital signage with medical multi-media library that the contractor shall lease to the government as specified in the PWS and in accordance with the terms and conditions of this contract. The contractor shall ensure that this system operates on a turn-key basis for the entire life of the contract to include the base year and all option years if exercised.

Contract Period: Option 3 POP Begin: 07-15-2027 POP End: 07-14-2028

PRINCIPAL NAICS CODE: 541850 - Indoor and Outdoor Display Advertising PRODUCT/SERVICE CODE: DE01 - IT and Telecom - End User Support

3001AB

OPTION YEAR THREE (OY3) | COMMERCIAL INTERNET

SERVICE: The contractor shall provide commercial internet service for the entire digital signage with medical multi-media library as specified in the PWS and in accordance with the terms and conditions of this contract which shall operate on a turn-key basis. Please note that internet service for this effort is defined as internet service that operates on commercial technology completely independent of the VA government information technology system.

Contract Period: Option 3 POP Begin: 07-15-2027 POP End: 07-14-2028

PRINCIPAL NAICS CODE: 541850 - Indoor and Outdoor Display Advertising PRODUCT/SERVICE CODE: DE01 - IT and Telecom - End User Support

3001AC

OPTION YEAR THREE (OY3) | SUPPORT SERVICE AND

services and equipment warrant for the life of the contract for the digital signage with medical multi-media library as specified in the PWS and in accordance with the terms and conditions of this contract which shall operate on a turn-key basis.

Contract Period: Option 3 POP Begin: 07-15-2027 POP End: 07-14-2028

PRINCIPAL NAICS CODE: 541850 - Indoor and Outdoor Display Advertising PRODUCT/SERVICE CODE: DE01 - IT and Telecom - End User Support

OPTION YEAR FOUR (OY4): The contractor shall procure, equipment warranty for the digital signage with medical multi-media library that the contractor shall lease to the government as specified in the PWS and in accordance with the terms and conditions of this contract. The contractor shall ensure that this system operates on a turn-key basis for the entire life of the contract to include the base year and all option years if exercised.

Contract Period: Option 4 POP Begin: 07-15-2028 POP End: 07-14-2029

PRINCIPAL NAICS CODE: 541850 - Indoor and Outdoor Display Advertising PRODUCT/SERVICE CODE: DE01 - IT and Telecom - End User Support

4001AA

OPTION YEAR FOUR (OY4) | EQUIPMENT LEASE: The under this contract to include equipment warranty for the digital signage with medical multi-media library that the contractor shall lease to the government as specified in the PWS and in accordance with the terms and conditions of this contract. The contractor shall ensure that this system operates on a turn-key basis for the entire life of the contract to include the base year and all option years if exercised.

Contract Period: Option 4 POP Begin: 07-15-2028 POP End: 07-14-2029

PRINCIPAL NAICS CODE: 541850 - Indoor and Outdoor Display Advertising PRODUCT/SERVICE CODE: DE01 - IT and Telecom - End User Support

4001AB

OPTION YEAR FOUR (OY4) | COMMERCIAL INTERNET

service for the entire digital signage with medical multi-media library as specified in the PWS and in accordance with the terms and conditions of this contract which shall operate on a turn-key basis. Please note that internet service for this effort is defined as internet service that operates on commercial technology completely independent of the VA government information technology system.

Contract Period: Option 4 POP Begin: 07-15-2028 POP End: 07-14-2029

PRINCIPAL NAICS CODE: 541850 - Indoor and Outdoor Display Advertising PRODUCT/SERVICE CODE: DE01 - IT and Telecom - End User Support

4001AC

OPTION YEAR FOUR (OY4) | SUPPORT SERVICE AND

services and equipment warrant for the life of the contract for the digital signage with medical multi-media library as specified in the PWS and in accordance with the terms and conditions of this contract which shall operate on a turn-key basis.

Contract Period: Option 4

POP Begin: 07-15-2028 POP End: 07-14-2029

PRINCIPAL NAICS CODE: 541850 - Indoor and Outdoor Display Advertising PRODUCT/SERVICE CODE: DE01 - IT and Telecom - End User Support

GRAND

TOTAL

B.3 PERFORMANCE WORK STATEMENT dated 7 June 2024

PERFORMANCE WORK STATEMENT (PWS)

Digital Signage Service with Medical Multi-Media Library for Cincinnati VAMC and Remote Sites

5 June 2024

1. GENERAL. This is a non-personnel services contract in which the contractor shall provide turn-key digital signage screen system service with medical multi-media capabilities to include all necessary licenses and unlimited access to a patient health care education library of existing content and information system that provides unlimited customizable products and assets for each individual screen for the Cincinnati VA Medical Center (VAMC) and all Remote Sites in Ohio, Kentucky, and Indiana. This system shall be provided with a wireless local area network (LAN) internet capability for all screens that can be programmed to the needs of the government requiring office at Cincinnati VAMC by the contractor. The government shall not exercise any supervision or control over the contract service providers performing the services herein.

Office of Public Affairs at the Cincinnati VAMC is committed to providing a robust, attractive, engaging digital information system that informs, educates, and assists that use health care services from the Cincinnati VAMC. The Public Affairs Office (PAO) is an extension of the Executive Medical Center Directors office and seeks to assist the Executive Director with the most impactful means of communicating several VHA initiatives to Veterans, their families, and Caregivers.

The contactor shall provide a digital signage service with medical multi-media capabilities medical for the locations specified in paragraph 1.1 below. The PAO requires the establishment of a leased system that will continue the existing system currently in place at the locations specified below. The digital screens shall be located in waiting rooms and high traffic areas throughout Cincinnati VAMC and Remote Sites. The contractor shall ensure that the system is fully operational and compliant with the system equipment and services uptime rates specified in the performance requirements summary (PRS) in paragraph 6.1 below.

1.1 SCOPE SUMMARY. The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to provide digital signage service with medical multi-media capabilities inside the Cincinnati VAMC and Remote Sites as established in this Performance Work Statement (PWS) and in accordance with terms and conditions established in the contract for the following locations:

Cincinnati VA Medical Center 3200 Vine Street Cincinnati, Ohio 45220-2213

Bellevue CBOC 103 Landmark Drive, Suite 300 Bellevue, Kentucky 41073-1399

Fort Thomas Campus 1000 South Fort Thomas, Avenue Fort Thomas, Kentucky 41075-2305

Clermont CBOC 4600 Beechwood Road Cincinnati, Ohio 45244-1809

Dearborn CBOC 131 Campus Drive Lawrenceburg, Indiana 47025-1387 Florence CBOC 7310 Turfway Road, Suite 510 Florence, Kentucky 41042-1385

Georgetown CBOC 474 Home Street Georgetown, Ohio 45121-1459

Hamilton CBOC 1750 South Erie Highway Hamilton, Ohio 45011-4118

Highland Avenue (Eye Center) 2929 Highland Avenue Cincinnati, Ohio 45219-2463

Vine Street Clinic 909 Vine Street Cincinnati, Ohio 45202-1105

1.1(a) The contractor shall also be able to provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to provide outdoor digital signage service with medical multi-media capabilities on the outside of the Cincinnati VAMC grounds / property during the performance period of this contract if the Cincinnati VAMC deems the need and financial capability to expand the digital signage service with medical multi-media capabilities to designated areas outside on the grounds / property of the Cincinnati VAMC established in this Performance Work Statement (PWS) and in accordance with terms and conditions established in the contract for the following locations:

1.2 PERIOD OF PEFORMANCE. The performance period(s) for this requirement are summarized as follows:

Base Year: 15 July 2024 to 14 July 2025

Option Year One (OY1): 15 July 2025 to 14 July 2026

Option Year Two (OY2): 15 July 2026 to 14 July 2027

Option Year Three (OY3): 15 July 2027 to 14 July 2028

Option Year Four (OY4): 15 July 2028 to 14 July 2029

1.3 GENERAL REQUIREMENTS

1.3.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall identify and define the management concept for ensuring compliance with all contract requirements. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor will have an on-going quality assurance and /or quality improvement program designed to objectively and systematically measure, assess, and improve performance to enhance patient care and all patient care services. The contractor’s quality control program is the means by which the contractor assures that all work complies with the requirement of the contract. The contractor shall provide a copy of the QCP with their offeror as specified by the Contracting Officer and upon request thereafter. After acceptance of the quality control plan, the contractor shall immediately notify the contracting officer of any proposed changes to their quality control program and submit a change request in writing to the contracting officer. The contractor shall furnish copies of these records if requested by the Contracting Officer, GOVERNMENT PM or individual(s) designated by the GOVERNMENT PM and/or CO in writing. The contractor’s quality control program shall include the following:

1.3.2 Quality Assurance. The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s):

1.3.3 Federally Recognized Holidays. The contractor is not anticipated but may be required to provide service on Federally recognized holidays in accordance with the terms and conditions established in this PWS to include but not limited to the following:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Christmas Day Independence Day

1.3.4 Hours of Operation. The business hours of operation for Cincinnati VAMC is Monday through Friday from 0800-EST to 1630-EST, except on Federally recognized holidays. The contractor shall ensure that the help desk for this service is available during these business hours.

1.3.5 Place of Performance. The contractor shall furnish provide services in accordance with the terms and conditions of this contract as requested by the authorized government representative(s) designated in writing by the GOVERNMENT PM and/or CO in accordance with the procedures specified within this PWS for the following location:

Department of Veterans Affairs Cincinnati VA Medical Center 3200 Vine Street Cincinnati, Ohio 45220-2213

Bellevue CBOC 103 Landmark Drive, Suite 300 Bellevue, Kentucky 41073-1399

Fort Thomas Campus 1000 South Fort Thomas, Avenue Fort Thomas, Kentucky 41075-2305

Clermont CBOC 4600 Beechwood Road Cincinnati, Ohio 45244-1809

Dearborn CBOC 131 Campus Drive Lawrenceburg, Indiana 47025-1387 Florence CBOC 7310 Turfway Road, Suite 510 Florence, Kentucky 41042-1385

Georgetown CBOC 474 Home Street Georgetown, Ohio 45121-1459

Hamilton CBOC 1750 South Erie Highway Hamilton, Ohio 45011-4118

Highland Avenue (Eye Center) 2929 Highland Avenue

Cincinnati, Ohio 45219-2463

Vine Street Clinic 909 Vine Street Cincinnati, Ohio 45202-1105

1.3.6 Type of Contract. The government intends to award a single-award firm-fixed price (FFP) contract for the effort specified herein. The base and option periods (if any) specified in the PRICE/COST SCHEDULE shall be exercised at the discretion of the government. The authority that will be utilized to award this effort is FAR Part

13.5 (Simplified Procedures for Certain Commercial Items).

1.3.7 Security Requirements and Background Checks. All contractor employees shall comply with the security and background check requirements required by Federal, State, Local and the Department of Veterans Affairs to perform service in support of this VA medical facility in the state of Ohio. The contractor shall perform the services in compliance with the terms and conditions of this contract at the contractor’s facility unless a meeting and/or site visit is required which shall be coordinated with the government program manager.

1.4.12.1 VAMC/VAACC Identification Badges: The contractor shall ensure that all personnel obtain VAMC/VAACC identification badges from the each VAMC/VAACC security personnel office as appropriate in compliance with all federal and local VAMC/VAACC facility policies in coordination with the government program manager if required.

1.4.12.2 PHYSICAL Security: Not Applicable.

1.4.12.3 Key Control: Not Applicable.

1.4.12.4 Lock Combinations: Not Applicable.

1.3.9 Post Award Conference/Periodic Progress Meetings. The contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, government program manager, and other government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.3.10 Government Program Manager (Government PM). The government PM will be identified by the cognizant government Contracting Officer in writing. The PM monitors all technical aspects of the contract and assists in contract administration. The PM is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract: maintain written and oral communications with the contractor concerning technical aspects of the contract that are within scope: monitor contractor's performance and notifies both the contracting officer and contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of contractor personnel. The PM shall be specified in writing by the CO and is not authorized to change any of the terms and conditions of the resulting contract.

1.3.11 Key Personnel. The following personnel are considered key personnel by the government: Project Manager/Alternate Project Manager and Officer in Charge. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

1.3.12 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are

Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.3.13 Contractor Travel: Not Applicable

1.3.14 Other Direct Costs: Not Applicable

1.3.15 Data Rights: Not Applicable

1.3.16 Organizational Conflict of Interest: Not Applicable

1.3.17 Phase-In /Phase-Out Period: Not Applicable

2. DEFINITIONS AND ACRONYMS

2.1. DEFINITIONS

BENEFICIARY. Veterans and other members determined to be eligible for benefits by the VA.

COMMUNITY LIVING CENTER (CLC). The Community Living Centers (CLCs) are inpatient units for

VAMC nursing homes.

CONTRACT TASK ORDERS. Award of a funded contract task order for the appropriate period of performance is required prior to the commencement of any/all work in accordance with FAR part 16.506 as specified herein.

CONTRACTOR. A vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime contractor and its employees. The contractor is fully responsible for performance of their sub-contractor(s) and shall ensure that their subcontractor(s) are fully compliant with the terms and conditions of this contract at all-times.

CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the Contracting Officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

DELIVERABLE. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

GOVERNMENT PROGRAM MANAGER (PM): An individual specified by the contracting officer in writing to provide technical guidance for work within the scope of this contract. This individual has authority to provide technical direction to the contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications.

KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in comparative analysis procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

NOT TO EXCEED (NTE). The price and/or quantity that the contract or purchase order shall not exceed.

PATIENT BUSINESS SERVICES. An administrative department which processes patients’ medical records, appointments, etc.

PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

QUALITY ASSURANCE. The government procedures to verify that services being performed by the contractor are performed according to acceptable standards.

QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

QUALITY ASSURANCE. Those actions taken by the Government to assure services meet the requirements of this contract.

QUALITY ASSURANCE EVALUATOR(S): Government personnel responsible for surveillance of contractor performance.

QUALITY ASSURANCE SURVEILLENCE PLAN (QASP). An organized written document specifying the surveillance methodology to be utilized by the government for surveillance of contractor performance.

QUALITY CONTROL PLAN (QCP): The QCP is the contractor's management plan for executing the contract which shall be provided to the government upon request and whenever updated by the contractor. The contractor QCP describes the way in which the contractor will produce the deliverables, and the step-by-step approach that will be taken to ensure the quality of service provided to the government.

SUBCONTRACTOR(S). A subcontractor is one who enters into a contract with a contractor (or prime contractor). The contractor (or prime contractor) may choose to subcontract a nominal amount of patient transports during periods of increased demand to comply with the terms and conditions of this contract. The prime contractor is fully responsible for performance of their sub-contractor(s) and shall ensure that their subcontractor(s) are fully compliant with the terms and conditions of this contract at all-times. In addition, the prime contractor shall ensure that their subcontractor(s) clearly identify themselves as the subcontractor for the prime contractor in all written correspondence (i.e. log books, patient transport sheets, etc.) and verbal exchanges with government representatives for all patient transportation runs.

THE JOINT COMMISSION (TJC). A national not-for-profit organization dedicated to administering accreditation programs that improve the care, safety and treatment of patients in a health care facility and environment.

UNIVERSAL PRECAUTIONS. The standard precautions which shall be taken by the contractor when it is anticipated that an individual may encounter blood or body fluid while performing normal duties which require the use of personal protective equipment (e.g., gloves).

VETERANS TRANSPORTATION DEPARTMENT (VTD). This department is under Patient Business Service (PBS) and coordinates Veteran transportation and eligibility issues. This section works under the authority of the Contracting Officer and is responsible for placing orders for service and certification of invoices under the terms and conditions of this contract.

VETERANS TRANSPORTATION MANAGER (VTM). The manager/supervisor of the VA section under PBS that is responsible for coordinating Veteran transportation and eligibility issues.

2.2. ACRONYMS:

AQL Access Control List CBOC Community Based Outpatient Clinic CFR Code of Federal Regulations CLC Community Living Centers CO Contracting Officer CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 NHCU Nursing Home Care Unit NTE Not to Exceed OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OAC Ohio Administrative Code ORC Ohio Revised Code PBS Patient Business Services PIPO Phase In/Phase Out PACS Physical Access Control System POC Point of Contact PM Program Manager PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Plan QASP Quality Assurance Surveillance Plan

QC Quality Control QCP Quality Control Program SaaS Software as a Service SMS Security Management System SSA Site Support Agreement TE Technical Exhibit VAAR Veteran’s Administration Acquisition Regulation VAPS VA Police System VISTA Veteran’s Health Information Systems and Technology Architecture VSC VHA Service Center VAACC Veteran’s Administration Ambulatory Care Clinic VAMC Veteran’s Administration Medical Center VHA Veteran’s Health Administration VHA PM Veteran’s Health Administration Procurement Manual

3. GOVERNMENT FURNISHED ITEMS AND SERVICES: No government furnished equipment (GFE) will be provided for this requirement.

3.1. Services: Not applicable

3.2 Facilities: Not applicable.

3.3 Utilities: Not applicable.

3.4 Equipment: Not applicable.

3.5 Materials: Not applicable.

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform all services under this contract as defined in this PWS and in accordance with the terms and conditions of this contract.

4.2. Materials, Supplies and Equipment: The contractor shall provide the supplies as specified in this PWS.

5. REQUIREMENTS – SPECIFIC TASKS:

5.1 GENERAL: The specific tasks specified in this section are requirements that the contractor shall comply with in accordance with the terms and conditions of the contract. The contractor shall provide a leased digital signage equipment which includes all required equipment hardware and software with unlimited government access to an established existing library of VA products and assets and other VA required content that is customizable. This digital signage capability shall be commercial off the shelf technology. In other words, the government is not looking to develop a system. Additionally, the system will include unlimited access to a comprehensive communications hub which will deliver custom content broadly or to a specific targeted screen. It includes content that targets specific Veteran needs with comprehensive content that can be sent directly to the patient by use of QR codes or links to approved website locations. The system shall be wireless and does not require facility server access and therefore no involvement by VHA OI&T. All hardware, software and equipment shall be leased;

therefore, the vendor is responsible for all required upkeep in compliance with the performance requirements summary (PRS) in paragraph 6.1 of this PWS. The contractor shall maintain an extensive content library of VA-related messages already created and an extensive patient health/medical multi-media library that shall include content sharing and custom content creation. The contractor shall ensure that all monitors are capable of operating independently of each other on a case-by-case basis for each individual screen location. Furthermore, the contractor shall repurpose best practices from other facilities in coordination with the government requiring activity to provide continual improvement of the medical multi-media medical library and other content. Please note that the system shall have the capability to be expandable if needed to provide for additional capability which shall only be authorized by a warranted government contracting officer. The contractor may utilize the current power infrastructure from the existing CHOISYS TECHNOLOGY INC. system in coordination with the government requiring activity to provide power to the equipment for this requirement.

5.1.1 SPECIFIC TASK 1 (EQUIPMENT): The contractor shall provide and install the following equipment in waiting rooms and designated heavy traffic areas throughout the Cincinnati VAMC and Remote Sites as required by the government technical representative authorized by the government contracting officer in writing which shall be able operate on a turn-key basis summarized as follows:

Quantity Product Description

40 Forty (40) patient facing digital screens/signage that are flat mounted for high traffic areas such as waiting rooms and lobbies that shall be 44.5 x 26.1 x 3.4 inch with specifications summarized as follows: 120V; 157.3W Max consumption; 1 Optical Audio Out; 1 AV in share with component; HDMI In 2 (2.0); LCD Resolution = 3840x2160 (UHD); Brightness = 400 nits; and VESA = 200 x 200.

5.1.1(a) SPECIFIC TASK 1 (EQUIPMENT): The contractor shall provide and install equipment outside on the grounds or building structure of the Cincinnati VAMC if the Cincinnati VAMC desires to expand the capability for digital signage service with medical multi-media capabilities at designated heavy traffic areas on the Cincinnati VAMC grounds / property.

5.1.2 SPECIFIC TASK 3 (INTERNET CAPABILITY): The contractor shall provide wireless LAN internet service for all digital screens specified herein 24/7 which shall operate at a minimum speed 2 MPS. The internet service for all screen displays shall be provided under a contract line-item number (CLIN) that is separate from equipment procurement and installation. This is Software as a Service (SaaS) and requires the contractor to host the capability on an external server. The contractor shall provide their own internet connection via wireless cellular hardware and connect with their own individual devices via Wi-Fi / cloud managed wireless networking equipment combining cloud-delivered software, with hardware and training. The platform should combine cloud, software defined networking and network function virtualization technologies. Cellular hardware or similar technology will be necessary for functioning of each monitor per the description in 5.1.2 unless more than one monitor can be maintained off one hardware connector. In that case cellular connectivity and associated hardware will be decided and implemented per the capabilities of the vendor. Some exam rooms may be close enough to each other that some monitors may be able to share a connection. This will be coordinated prior to installation. The VA will provide power and electrical outlets for all monitor installations.

5.1.3 SPECIFIC TASK 4 (TRAINING, CUSTOMER SUPPORT AND HELP DESK): The contractor shall provide training by an onsite certified technician as required by the government on the use of the medical multi-media applications and other capabilities during normal business hours. The contractor shall provide authorized representative(s) to offer specific instructional training for class size of up to 20 people on the operation of the system and individual digital screens to include content creation, upload, portal access and user interface. The government may request the contractor assistance in creating custom content on the system and/or individual digital screens as required by the government PM within the scope of this PWS at no additional cost to the government.

Lastly, the contractor shall provide help desk service that is available 24/7 to answer questions and trouble shoot problems.

5.1.4 SPECIFIC TASK 5 (EQUIPMENT WARRANTY): The contractor shall provide full warranty for all equipment specified herein in accordance with industry standards which shall provide coverage for the entire duration of the contract to include the base year and three (3) option years if exercised by the government. The contractor shall resolve all equipment issues within 48 hours of request by the government PM and/or government contracting officer.

5.1.5 SPECIFIC TASK 6 (EQUIPMENT MAINTENANCE): The contractor shall provide all required maintenance for this turn-key digital signage service with medical multi-media library necessary to maintain the system at full operational capability in accordance with the performance requirements summary (PRS) as specified in paragraph 6.1 of this PWS for the performance period of this contract which includes the base year and four (4) option years if exercised by the government. The contractor shall have the ability to provide continuous remote monitoring of system status and maintain an online work-order portal website that accessible by the customer to submit work-orders for equipment or system issues.