Sole_Source_Notice_of_Intent_Sources_Sought HDI_05302025.pdf
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- Attached to
- DISA Global Service Desk Management Office is seeking to procure Support Center Certification
- Solicitation number
- 612571751-01
- Issued by
-
Defense Information Systems Agency
About this file
This document is a Notice of Intent-Sources Sought for a sole source contract issued by the Defense Information Systems Agency (DISA). DISA intends to negotiate a sole source contract with Informa Tech Holdings (HDI Division) for HDI support center certification of DISA's Global Service Desk's (GSD) Department of Defense Network (DoDNET) Desk. The service involves a unique and comprehensive IT services support certification that conforms to international quality models, acknowledging a support center's commitment to excellence based on the HDI Support Center Standard.
The contract (Number HC104723P4000) is a firm fixed-price agreement with a performance period from 01 June 2023 to 30 September 2023. Special requirements include a preference for Secret and/or Interim Secret clearance and U.S. Citizenship. HDI is positioned as the sole source provider, being the only known source capable of delivering the required certification, training, and consulting services for GSD employees' role-based HDI certifications. Companies interested in providing similar services must submit a detailed capability statement within 15 days of the notification, though the document notes that quotations or proposals cannot be accepted due to the sole source nature of the requirement.
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NOTICE OF INTENT-SOURCES SOUGHT
The Defense Information Systems Agency/Defense Information Technology Contracting
Organization intends to negotiate a sole source contract with Informa Tech Holdings (HDI
Division). A sole source Justification & Approval document is being coordinated and, upon approval, a copy of it will be posted here on beta.SAM.gov to comply with the public display requirements of FAR 6.305.
The proposed contract action is for HDI support center certification of DISA’s Global Service
Desk’s (GSD) Department of Defense Network (DoDNET) Desk. The service sought from
Informa Tech Holdings (HDI Division) includes a unique and comprehensive IT services support certification that conforms to existing international quality model and the certification is an award that acknowledges a support center’s commitment to excellence, efficiency and service quality based on an industry standard that is recognized worldwide. The certification is based on
HDI Support Center Standard, developed by an international standards committee of practitioners and experts from around the world. The standard is organized to define a support center’s maturity.
Informa Tech Holdings (HDI Division) is the only known provider for the HDI offering required to include a premier comprehensive professional portfolio of IT service desk delivery consultation training and certification programs for site level and individual position /skillset requirements. GSD employees are required to obtain individual role based HDI certifications.
HDI’s Support Center Certification and role-based certification training products are only available directly from HDI or its affiliates. HDI is the sole-source provider of all HDI certification, training and consulting offerings delivered in the United States and worldwide.
At this time, Informa Tech Holdings (HDI Division) is the only source capable of providing all necessary services.
The statutory authority for other than full and open competition is 10 USC 2304 (c) (1), as implemented by FAR 6.302-1(a)(2)(iii), only one responsible source and no other supplies or services will satisfy agency requirements. Companies who believe they can provide this service must indicate their interest in writing within 15 days of this notification and include a detailed capability statement. No reimbursement for any cost connected with providing capability information will be provided. All responsible sources will be considered in evaluating the determination to issue a sole-source contract. Quotations or proposals received in response to this notice cannot be accepted since this synopsis cannot be considered a request for quote or a request for proposal. A solicitation will not be posted to SAM.gov due to the sole source nature of the requirement.
The North American Classification System (NAICS) code 541519 will be used for determining company size status.
CONTRACT/PROGRAM BACKGROUND:
Contract Number: HC104723P4000
Contract Type: Firm Fixed-Price
Incumbent and their size and CAGE: Large Business; 1TDC59
Method of previous acquisition: Previous acquisition was a Sole Source.
Period of performance: 01 Jun 2023 – 30 Sep 2023
SPECIAL REQUIREMENTS: Secret and/or Interim Secret clearance preferred. Minimum requirement of U.S. Citizenship.
Points of Contact: julienne.e.williams.civ@mail.mil; walter.f.holt.civ@mail.mil;
alvin.acevedo3.civ@mail.mil
For information on DISA’s requirements, you can find current information on our home page:
www.disa.mil – that includes current forecast and the current acquisition strategies. If there is no information regarding the requirement you may be inquiring about, then there is no additional publicly available information. Please continue to review www.disa.mil.
mailto:julienne.e.williams.civ@mail.mil mailto:walter.f.holt.civ@mail.mil mailto:alvin.acevedo3.civ@mail.mil http://www.disa.mil/
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