SOL-DC-16-00050_Attachment2_QASP.pdf

ATTACHMENT 2

IMCS IV

QUALITY ASSURANCE SURVEILLANCE PLAN

QUALITY ASSURANCE SURVEILLANCE PLAN

PERFORMANCE

REQUIREMENT

MEASURE (PM)

STANDARD

SURVEILLANCE

METHOD

INCENTIVES &

DISINCENTIVES

MANAGEMENT AND

COMMUNICATION:

The contractor shall maintain contact with the EPA CO, Contract COR, and TOCOR/ATOCOR throughout the performance of the contract.

Contractor shall immediately bring potential problems to the appropriate EPA personnel and shall recommend actions that would mitigate or resolve the problem.

Issues that impact project schedules shall be brought to the attention of the EPA within 3-days of occurrence.

All active task orders will be reviewed by the

EPA TO

COR/ATOCOR to identify unreported issues.

Performance will be considered in the award of subsequent task orders and will be factored into the annual evaluation of

Management of the effort in the Contractor Performance

Assessment Reporting

System (CPARS).

TIMELINESS:

For every Task Order awarded establishing a firm, specific delivery date for the generation of a report, the contractor shall deliver such report to the EPA CO, Contract COR and TOCOR/ATOCOR no later than the time specified in the order’s PWS as applicable.

Deliverables and related work must comply with contractual timeliness requirements. The contractor will be evaluated on its responsiveness to all task orders.

95% of all deliverables and related work shall be completed on time within task schedule and/or tech. direction requirements.

100% inspection of all deliverables and related work by the

TOCOR/ATOCOR.

TOCOR/ATOCOR will document the timeliness of all work requirements.

of subsequent task orders and will be factored into the annual evaluation of Schedule in the Contractor Performance

Assessment Reporting

System (CPARS).

QUALITY:

For every task order awarded, the work products and responses to customers provided by the contractor shall be complete, accurate, thorough and professional. All services provided shall be performed in accordance with the agency requirements outlined in the task orders.

All deliverables and related work must be complete, accurate, thorough, and professionally credible.

All work that does meet the acceptance criteria defined in the TO PWS will be resubmitted at no cost to the government.

The TOCOR/ATOCOR is responsible for evaluating work produced and determining its quality.

Feedback will be provided.

of subsequent task orders and will be factored into the annual evaluation in the category of Quality of Product or Service in the

Contractor Performance

Assessment Reporting System (CPARS).

COST CONTROL:

The contractor shall track costs and funding at the task order level, and remain within the ceiling of the task order. The contractor shall communicate to the EPA CO, Contract COR, TOCOR and ATOCOR any budget issues arising from work issued under a task order.

Contractor shall immediately bring potential problems to the

EPA TOCOR/ATOCOR

and shall recommend actions that would mitigate or resolve the problem. All monthly financial reports must be complete, accurate, and thorough.

Issues that impact costs shall be brought to the attention of the EPA

TOCOR/ATOCOR

within 3-days of occurrence.

TOCOR/ATOCOR will conduct secondary reviews of monthly reports and invoices completed by the contractor.

of subsequent task orders and will be factored into the annual evaluation in the category of Cost Control in the Contractor

Performance Assessment Reporting

System (CPARS).

STAFFING:

The contractor shall provide staffing that meets the requirements of each task order so that uninterrupted, high quality service is provided.

Data should be submitted monthly to the

Contract COR, TOCOR and ATOCOR indicating vacant positions and the status of filling the positions.

Any vacant positions shall not remain unfilled more than 60 days.

Review of monthly data on vacant positions.

of subsequent task orders and will be factored into the annual evaluation of Management of the effort in the Contractor

Performance Assessment Reporting

System (CPARS).