SOL SRG Response Resources Specialist - 720BHA21R00015.pdf

U.S. Agency for International Development 1300 Pennsylvania Avenue, NW Washington, DC 20523 www.usaid.gov

SOLICITATION NUMBER: 720BHA21R00015

ISSUANCE DATE: March 30, 2021 CLOSING DATE AND TIME: April 27, 2023, 12:00 P.M. Eastern Time

SUBJECT: Solicitation for U.S. Personal Service Contractor (USPSC)

Dear Prospective Offerors:

The United States Government (USG), represented by the U.S. Agency for International Development (USAID) Office of Field and Response Operations (FARO), is seeking offers from qualified U.S. citizens to provide personal service as a Support Relief Group (SRG) Response Resources Specialist under a United States Personal Services Contract (USPSC), as described in the solicitation.

Submittals must be in accordance with the attached information at the place and time specified.

Offerors interested in applying for this position MUST submit the following materials:

1. Complete resume. In order to fully evaluate your offer, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.

(d) U.S. Citizenship

(e) Optional: How did you hear about this opportunity? (beta.SAM.gov, BHA Jobs, Career Fair, etc.).

Your resume must contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation for each grade level for which you are applying. This information must be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

2. USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I.

This form must be physically signed. Electronic signatures will not be accepted. AID 309-2 is available at http://www.usaid.gov/forms.

720BHA21R00015

NOTE REGARDING DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBERS

AND THE SYSTEM FOR AWARD MANAGEMENT

All USPSCs with a place of performance in the United States are required to have a Data Universal Numbering System (DUNS) number and be registered in the System for Award Management (SAM) database prior to receiving an award. You will be disqualified if you either fail to comply with this requirement or if your name appears on the excluded parties list. The selectee will be provided with guidance regarding this registration.

NOTE: As of March 28, 2018, all new SAM.gov entity registrations will now require a signed notarized letter identifying the authorized Entity administrator for the entity associated with the DUNS number. Additional information on the format of the notarized letter and where to submit can be found via the below Federal Service Desk link:

https://www.fsd.gov/fsd-gov/answer.do?sysparm_kbid=d2e67885db0d5f00b3257d321f96194b& sysparm_search=kb0013183

Offerors can expect to receive a confirmation email when offer materials have been received.

Offerors should retain for their records copies of all enclosures which accompany their offers.

Your complete resume must be emailed to:

FARO Recruitment Team E-Mail Address: BHA.FARORecruitment@usaid.gov Website: www.BHAjobs.net

Any questions on this solicitation may be directed to the FARO Recruitment Team via the information provided above.

Sincerely, Renee Newton Contracting Officer

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RENEE REED

NEWTON

(affiliate)

Digitally signed by RENEE REED NEWTON (affiliate) Date: 2021.03.24 23:32:56 -04'00'

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I. GENERAL INFORMATION

1. SOLICITATION NO.: 720BHA21R00015

2. ISSUANCE DATE: March 30, 2021

3. CLOSING DATE AND TIME FOR RECEIPT OF OFFERS: This solicitation is open and continuous until April 27, 2023. The following are the closing dates for each review period:

April 27, 2021, 12:00 P.M. Eastern Time August 27, 2021, 12:00 P.M. Eastern Time December 29, 2021, 12:00 P.M. Eastern Time

April 27, 2022, 12:00 P.M. Eastern Time August 29, 2022, 12:00 P.M. Eastern Time

December 27, 2022, 12:00 P.M. Eastern Time April 27, 2023, 12:00 P.M. Eastern Time

Offerors not selected during a previous review period must reapply in order to be considered for positions available in subsequent review periods. A review period may be cancelled at HBMO’s discretion.

4. POINT OF CONTACT: FARO Recruitment Team, BHA.FARORecruitment@usaid.gov

5. POSITION TITLE: Support Relief Group Response Resources Specialist (Multiple Positions)

6. MARKET VALUE: Depending on the qualifications of the offeror, this position can be filled at either the GS-12 ($87,198 - $113,362) or GS-13 ($103,690 - $134,798) equivalent level, including Washington, D.C. locality pay. Final compensation will be negotiated within the listed market value of the GS-12 or GS-13 level based upon the offeror’s established salary history.

Offerors who meet the minimum qualifications for a GS-12 will be considered for the GS-12 level positions. Offerors who meet the minimum qualifications for a GS-13 will be considered for the GS-13 level only.

Salaries over and above the top of the pay range will not be entertained or negotiated.

If the position is for a Washington based PSC, offerors who live outside the Washington, D.C.

area will be considered for employment, but no relocation expenses will be reimbursed.

7. PERIOD OF PERFORMANCE: One (1) year, with four (4) one-year options

STATEMENT OF LIMITATIONS ON PERIOD AND PLACE OF PERFORMANCE:

The purpose of this contract is to establish an employee/employer relationship with the contractor to perform services on a temporary, on-call, basis as part of the SRG. BHA intends

4 | Page to contract for these services for a maximum of 250 days per calendar year. Activation days vary but will not exceed 250 days during each contract year.

The level of effort anticipated under this contract will be provided within the terms of this contract at times mutually agreed to by BHA and the contractor. Upon identification of a temporary need within the scope of work, BHA will contact the contractor and provide the following information:

1. Date contractor is needed to report to BHA or assignment in the field

2. Duration of Assignment

3. Place of Performance

The contractor will notify BHA within 24 hours of availability. At the time the contractor accepts the assignment, he/she is expected to commit for the duration of the assignment. While the contractor will be required to commit to a certain time period, it is understood that the exigencies of a disaster may require the assignment to be extended (not to exceed 250 days).

The contractor shall notify BHA at the time of commitment if their existing schedule would preclude an extension. Notification of schedule conflicts shall not necessarily disqualify the contractor from the assignment but will simply assist BHA in recruiting a replacement.

Subsequently, if the contractor agrees to an extension of the duration of a particular assignment, thereafter, the contractor will be required to give BHA 10 days’ notice for release from the assignment.

8. PLACE OF PERFORMANCE: Washington, D.C.

9. ELIGIBLE OFFERORS: U.S. Citizens

10. SECURITY LEVEL REQUIRED: Ability to obtain and maintain a Secret up to Top

Secret/Sensitive Compartmented Information level clearance as provided by USAID.

11. STATEMENT OF DUTIES

BACKGROUND

The United States Agency for International Development (USAID)’s Bureau for Humanitarian Assistance (BHA) is responsible for facilitating and coordinating U.S. Government (USG) humanitarian assistance overseas in response to all types of international disasters, including slow-onset disasters such as droughts or famine; natural disasters such as earthquakes or floods; or man-made disasters such as conflict or war. BHA is responsible for planning, coordinating, developing, achieving, monitoring, and evaluating international humanitarian assistance falling into two conceptual areas:

∙ Humanitarian Response activities comprise needs-based humanitarian assistance provided to save lives, alleviate suffering, and protect human dignity during and in the aftermath of emergencies. Humanitarian assistance is grounded in humanitarian principles and is directed toward the most vulnerable populations.

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∙ Early Recovery, Risk Reduction, and Resilience (ER4) activities will set the initial foundations for longer-term recovery as appropriate, and will work in close conjunction with humanitarian assistance. Early recovery is an approach that supports communities impacted by crises to protect and restore basic systems and service delivery. Early recovery builds on humanitarian response efforts and establishes the initial foundations of long-term recovery. Early recovery activities are implemented for a specified, appropriate timeframe that assists populations recovering from an identifiable shock. Risk reduction is the prevention of new and reduction of existing disaster risk and management of residual risk, which contributes to strengthening resilience and to the achievement of sustainable development. Resilience is the ability of people, households, communities, countries, and systems to mitigate, adapt to, and recover from shocks and stresses in a manner that reduces chronic vulnerability and facilitates inclusive growth.

BHA has seven offices, as follows:

The Bureau’s three geographic offices are: (1) Office of Africa; (2) Office of Asia, Latin America and the Caribbean; and (3) the Office of the Middle East, North Africa and Europe. Each geographic office designs, provides, and assesses humanitarian assistance for their respective regions, including assistance related to responding to, recovering from, and reducing the risk of man-made and natural disasters, while linking with other USAID investments that build resilience.

The Office of Global Policy, Partnerships, Programs, and Communications (G3PC) shapes and influences USAID’s role within the international humanitarian system; leads engagement on a range of policy, programmatic, and operational issues; and positions the Agency to influence collective response to emergency needs across the globe.

The Office of Technical and Program Quality (TPQ) leads the Bureau's efforts to provide high-quality programmatic and technical leadership, oversight, and guidance. In addition, TPQ leads the Bureau’s external engagement with academia and coordinates research to advance the effectiveness, efficiency, and impact of humanitarian and multi-year programming.

The Office of Humanitarian Business and Management Operations (HBMO) is responsible for maintaining 24/7 operability by providing leadership, planning, quality assurance, technical expertise, and process management. HBMO ensures effective stewardship of the Bureau’s support services, including workforce planning, staffing, financial management, internal controls, facilities operations and infrastructure.

The Office of Field and Response Operations (FARO) leads and manages operational assistance and the purchase and delivery of goods and services in response to declared foreign disasters and international humanitarian needs in key functional areas, including supply-chain management, procurement, logistics, oversight, and operational coordination with the U.S. military.

FARO VALUES

FARO team members ensure that the following division values are incorporated into all aspects of work:

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1. Spiritus Operandi/Espirit De Ops

● Demonstrating trust and openness among staff by assuming the best regarding our colleagues’ intentions and efforts.

● Acting with eagerness and willingness to support one another and work together on tasks.

● Maintaining top-down and bottom-up transparency while promoting a strong work ethic as paramount.

● Demonstrating that optimism, humor, and perspective are powerful components of success, even in crisis-driven work.

2. Positive Interactions

● Owning how FARO is perceived by others to ensure people maintain a positive impression of the division by treating everyone, regardless of seniority or organizational affiliation, in a professional, courteous, and respectful manner.

● Building a reputation that when FARO is on an issue, it’s going to get addressed.

● Doing our jobs consistently, competently, and effectively, with a focus on results.

● Paying attention and listening mindfully to others, with the intent to really understand how they view a situation and what issue they are trying to address.

● Exhibiting partnership and enthusiasm in helping others solve problems; including delivering hard messages with a smile.

3. Competency

● Adopting flexible and creative solutions to provide partners and beneficiaries with quality, effective, consistent, and timely results.

● Maintaining proficiency and leadership in our areas of expertise, through engagement, training, field deployments, and exposure to other communities of thought.

● Holding a long-term strategic perspective in the face of current crises.

● Maintaining a global and functional focus for the office.

4. Resourcefulness

● Using innovating contracting, engagement, administrative, and programmatic approaches to meeting emerging requirements, while being flexible to changing needs.

● Reaching out within the office, agency, interagency, and community beyond to seek innovative and creative solutions.

● Proactively seeking and embracing positive change in order to provide and better service to our customers and stakeholders.

● Viewing challenges as opportunities and focusing on finding a solution rather than just highlighting complications or issues.

5. Staff Depth and Sustainability

● Cultivating a breadth of experience and expertise by hiring individuals from diverse professional, cultural, and experiential backgrounds.

● Proactively developing relationships with other industries and communities in order to learn and innovate.

● Encouraging staff to service in a variety of roles, through staff rotations, shadowing, mentoring, and FARO liaison positions.

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● Continuing to support and staff responses through a variety of hiring mechanisms and resources.

● Achieving response readiness while prioritizing personal life for both self and team members.

● Bolstering staff wellness by incorporating flexible work schedules, leading to increased staff dedication, high-quality work, and flexibility.

6. Commitment to Safety and Security

● Recognizing that staff safety and security is everyone’s responsibility and enables BHA access in the field.

● Holding as a hallmark an underlying orientation towards managing risk for staff.

● Preparing staff through training, mentoring, standard operating procedures, and provision of contextual knowledge.

● Displaying professional conduct and integrity during crisis response operations.

● Advocating for professional assessments of security risks prior to deployment of staff.

INTRODUCTION

The Support Relief Group (SRG) is a program developed by BHA to satisfy its growing need for surge capacity. The primary roles of SRG contractors include intermittent backfill for permanent staff overseas, covering vacancies domestically, and responding to numerous disasters worldwide in a timely manner. Currently, about half of all SRG activations are domestic and half are overseas in various capacities.

The SRG program brings on board select candidates who work for discrete periods, on an intermittent basis for no more than 250 days per calendar year, and can be deployed within hours to facilitate BHA’s response to disasters, or to backfill staff in Washington and other locations.

SRG staff can be used for as little as a day or up to several months at a time. SRG positions are contracted for an initial period of one year with the option to extend up to five years.

The SRG program is managed by the Surge Staffing Team in the Response Resources Division.

This team maintains information for all SRG personnel, providing information to the rest of BHA on their availability, skills and previous BHA experience. Surge Staffing Team assists the program offices within BHA in choosing the best qualified SRG for any specific task, and provides administrative and personnel support to existing SRG. Each SRG incumbent will provide enhancement to the BHA team according to his/her skills. They will be considered part of BHA/Washington resources that can be deployed worldwide.

OBJECTIVE

BHA requires the services of multiple SRG Response Resources Specialists for the Response Resources Division (R2D) to strengthen its capability to provide prompt, effective services in the areas of response readiness, surge staffing, planning, budget execution, systems management, and reporting in support of the delivery of humanitarian assistance around the world. R2D supports the office’s readiness, resources, and operational capacity to deliver lifesaving assistance during a

8 | Page response. R2D manages BHA’s response staffing readiness mechanisms, and provides systems expertise to BHA’s steady state, contingency, and response related planning. In particular, R2D manages BHA’s deployment and activation system: Personnel, Equipment, Training, Experience, and Readiness (PETER); and monitors on-call response team readiness. In close consultation with senior leadership, R2D develops and experiments with new / improved systems to ensure response readiness; facilitates readiness drills and exercises; and facilitates a process to fill immediate staffing shortfalls for ongoing responses.

DUTIES AND RESPONSIBILITIES

The SRG Response Resources Specialists will assist in carrying out the functions of R2D’s Response Staffing Support Team (RSST) and Surge Staffing Team (SST) in support of BHA’s worldwide humanitarian assistance operations and mandate. The SRG Response Resources Specialists will not necessarily assist all functional areas simultaneously, or perform all tasks within, but will work as assigned within dynamic, flexible, and interchangeable teams to ensure all duties are covered and tasks are completed.

The duties and responsibilities include:

At the GS-12 Equivalent Level:

● Employ organizational readiness systems, practices, and methodologies to support disaster response activation and deployment activities;

● Support the innovation, design, testing, and development of new tools and technologies to improve response readiness and readiness monitoring;

● Participate in working groups focused on improving readiness tools, technologies, processes, or programs;

● Monitor the staffing readiness of response teams during ongoing disasters;

● Monitor the readiness of sourcing units to staff response team positions for emergent responses;

● Perform data collection as it relates to response readiness;

● Develop and manage readiness reports;

● Manage alert systems, strategies, and processes to support appropriate staffing levels across the organization;

● Obtain qualifications necessary to serve on a response team position;

● Conduct readiness analyses to determine trends and support readiness assessments;

● Support planning for actual or imminent response activations;

● Serve as coordinator and/or facilitator for readiness related working groups;

● Serve as a subject matter expert on readiness programs and principles;

● Serve as subject matter expert on BHA’s deployment database and application;

● Provide administrative support to Responsible Units to develop personnel response rosters;

● Assist in maintaining response readiness trackers while consistently monitoring data quality control;

● Assist senior staff as needed on operational systems and processes, including developing and maintaining standard operating procedures for the RSST and SST;

● Assist in maintaining R2D resources and source documents;

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● Assist with the orientation of new personnel and keep staff informed of changes to the administrative, financial, technical, operational, and training requirements of BHA;

● Assist in the preparation of R2D teams’ annual budgets;

● Assist senior team members and leadership in analysis of staffing patterns; research historical requests, and gather and analyze data, as needed;

● Maintain a database on all contracted personnel to ensure that all requirements are met and to provide information to the rest of BHA on their availability, skills, and previous BHA experience;

● Maintain a professional demeanor during all interactions and maintain a customer-service approach while working to resolve any issues;

● Track and process the activations of SRG/Detailer personnel from initial activation, to evaluation of their performance after each activation;

● Track and process the rotations of FARO Rover personnel including evaluation of their performance after each rotation;

● Track deadlines and due dates for products that RSST and SST produce, including personnel evaluations and contract actions;

● Coordinate the orientation of new RSST and SST staff and keep them informed of changes to the administrative, financial, technical, operational and training requirements of BHA;

● Coordinate and participate in the scheduling, organizing and execution of meetings, conferences and off-site events, including the management of calendar invitations, phone bridge lines, video conference calls, agendas, room reservations, and note taking;

● Coordinate responses to information requests related to staffing data;

● Coordinate the routing of various documents and memos through the approval chain, following up on pending details and ensuring deadlines are met;

● Develop proficiency in basic budgetary and financial management concepts, including principles of appropriations law, funds control violations, and pertinent USAID budgetary or financial policies;

● Perform data quality assurance and review;

● Manage data across multiple systems as required;

● Review and appropriately archive documents and files in accordance with Agency

Policies;

● Oversee the maintenance of an updated and standardized filing system of personnel files for the RSST and SST;

● Use Microsoft Office applications to include Excel, Word, and PowerPoint among others to prepare documents, correspondence, spreadsheets, reports, etc. accomplish work;

● Attend team, office, and other meetings as assigned by the Team Leader and, when necessary, prepare summaries of these meetings;

● Expedite the flow of programmatic, operational, and other documents through the clearance process;

● Serve as a liaison across teams and divisions on response staffing support issues;

● Manipulate and query BHA corporate systems including PETER to produce standard reports and ad-hoc reports to indicate disaster response readiness;

● Research and collect data, using online tools and services, on humanitarian response needs, trends, etc. for team members and team leadership;

● Support senior team members to develop templates and timelines, and assist in developing operational guidance for BHA staff, as needed;

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● Assist senior team members and leadership in the analysis of response readiness and staffing requests, based on historical trends, projected operational requirements, and knowledge of priorities, as needed;

● Become certified and serve as an Agreement Officer’s Representative/Contracting Officer’s Representative (AOR/COR), as assigned. The AOR/COR provides financial and programmatic oversight of all aspects of managing the agreement or contract; this includes but is not limited to reviewing invoices, requests for approvals, program/project deliverables (i.e., work plans, annual reports, month status reports), travel requests, key personnel requests, and financial/budget reports. They are responsible for drafting and submitting the annual contractor performance evaluation in Contract/Assistance Performance Assessment Review System (CPARS/APARS). They prepare and review contract/assistance modifications documentation and assist the Contracting/Agreement Officer to ensure performance is compliant with the terms and conditions of the contract/agreement, the FAR, and USAID policy. AOR/CORs are responsible for all related requirements set forth in the COR designation letter and the AOR designation letter;

● Serve, as needed, as R2D representative on technical evaluation panels for BHA solicitations including United States Personal Services Contractors (USPSCs) and Contracts;

● Serve as the BHA after-hours Duty Officer on a rotational basis, for approximately one week every six months;

● May serve as needed, on Washington-based Response Management Teams (RMTs), which provide services and support to Disaster Assistance Response Teams (DARTs) deployed in response to disasters. The duties on RMTs will be varied; and

● May serve on DARTs which may require immediate (within 24 hours) deployment overseas for an extended period of time.

In addition to the duties and responsibilities of a GS-12 Equivalent Level USPSC, the GS-13 Equivalent Level incumbent must also perform the duties listed below:

At the GS-13 Equivalent Level:

● Represent R2D in meetings with stakeholders discussing operational priorities, objectives, progress, results, and challenges;

● Attend office-wide coordination meetings as R2D’s point of contact in the area of responsibility and ensure R2D interests and priorities are clearly articulated;

● Participate in interagency and stakeholder-wide meetings as assigned by the Team Leader;

● Provide functional training and onboarding support to senior colleagues on R2D systems and SOPs;

● Represent R2D interests to external stakeholders such as IT support contractors who are designing and maintaining BHA corporate platforms;

● With guidance from the supervisor, manage portfolios and projects related to response resources; and

● With guidance from the supervisor, manage the flow of team work assignments related to response resources.

SUPERVISORY RELATIONSHIP:

https://www.usaid.gov/ads/policy/300/302mar https://www.usaid.gov/ads/policy/300/303mai

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The USPSC will take direction from and report to the relevant R2D team leader or his/her designee.

SUPERVISORY CONTROLS:

Supervisor sets overall objectives and resources available. The USPSC consults with the supervisor to develop deadlines, projects, and work to be done. The USPSC is responsible for planning and carrying out assignments. The USPSC is responsible for planning approaches or methodology to be used in carrying out assignments.

12. PHYSICAL DEMANDS

The work is generally sedentary and does not pose undue physical demands. During deployment on DARTs (if required), and during site visits, there may be some additional physical exertion including long periods of standing, walking over rough terrain, or carrying of moderately heavy items (less than 50 pounds).

13. WORK ENVIRONMENT

Work is primarily performed in an office setting. During deployment on DARTs (if required), and during site visits, the work may additionally involve special safety and/or security precautions, wearing of protective equipment, and exposure to severe weather conditions.

14. START DATE: Immediately, once necessary clearances are obtained.

II. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION

EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION

(Determines basic eligibility for the position. Offerors who do not meet all of the education and experience factors are considered NOT qualified for the position.)

GS-12 Equivalent Level:

Bachelor’s degree with significant study in or pertinent to the specialized field (including, but not limited to, international relations, disaster management, contingency planning, data management, business administration, human resources, or a related field) plus five (5) years of progressively responsible experience working in the fields referenced above.

OR

Master’s degree with significant study in or pertinent to the specialized field (including, but not limited to, international relations, disaster management, contingency planning, data management, business administration, human resources, or a related field), and four (4) years of progressively responsible experience working in the fields referenced above.

GS-13 Equivalent Level:

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Bachelor’s degree with significant study in or pertinent to the specialized field (including, but not limited to, international relations, disaster management, contingency planning, data management, business administration, human resources, or a related field) plus seven (7) years of progressively responsible experience working in the fields referenced above.

OR

Master’s degree with significant study in or pertinent to the specialized field (including, but not limited to, international relations, disaster management, contingency planning, data management, business administration, human resources, or a related field), plus five (5) years of progressively responsible experience working in the fields referenced above.

III. EVALUATION AND SELECTION FACTORS

The Government may award a contract without discussions with offerors in accordance with FAR 52.215-1. The CO reserves the right at any point in the evaluation process to establish a competitive range of offerors with whom negotiations will be conducted pursuant to FAR 15.306(c). In accordance with FAR 52.215-1, if the CO determines that the number of offers that would otherwise be in the competitive range exceeds the number at which an efficient competition can be conducted, the CO may limit the number of offerors in the competitive range to the greatest number that will permit an efficient competition among the most highly rated offers. FAR provisions of this solicitation are available at https://www.acquisition.gov/browse/index/far.

SELECTION FACTORS

(Determines basic eligibility for the position. Offerors who do not meet all of the selection factors are considered NOT qualified for the position.)

● Offeror is a U.S. Citizen.

● Complete resume submitted. See cover page for resume requirements. Experience that cannot be quantified will not be counted towards meeting the solicitation requirements.

● USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I.

This form must be physically signed. Electronic signatures will not be accepted.

● Ability to obtain and maintain a Secret up to Top Secret/Sensitive Compartmented

Information level clearance as provided by USAID.

● Ability to obtain a Department of State medical clearance.

● Must not appear as an excluded party in the System for Award Management (SAM.gov).

● Satisfactory verification of academic credentials.

OFFEROR RATING SYSTEM

The offeror rating system factors are used to determine the competitive ranking of qualified offerors in comparison to other offerors. Offerors must demonstrate the rating factors outlined below within their resume, as they are evaluated strictly by the information provided. The rating factors are as follows:

Professional Experience (10 points) https://www.acquisition.gov/browse/index/far

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● Demonstrated experience operating effectively in the humanitarian assistance community, at either the field or headquarters level.

● Demonstrated experience working on a team focused on addressing time-limited, personnel sensitive issues with high-stake results.

Technical Skills (10 points)

● Demonstrated experience working with data in systems, software, and databases, including data collection, the creation and production of reports, and data analysis.

● Demonstrated experience with response team staffing, including tracking readiness and availability, systems development and management, and staff development and training.

Communication Skills (10 points)

● Demonstrated experience in customer service.

● Demonstrated experience in the development and implementation of training programs and tutorials to explain systems, software and databases to stakeholders with less technical knowledge.

Interview Performance (50 points)

Satisfactory Professional Reference Checks (20 points)

Total Possible Points: 100

BASIS OF RATING: Offerors who meet the Education/Experience requirements and Selection Factors will be further evaluated in accordance with the Offeror Rating System. Those offerors determined to be competitively ranked may also be evaluated on interview performance and satisfactory professional reference checks.

Offerors are required to address each factor of the Offeror Rating System in their resume, describing specifically and accurately what experience, training, education and/or awards they have received as it pertains to each factor. Be sure to include your name and the announcement number at the top of each additional page. Failure to address the selection factors and/or Offeror Rating System factors may result in not receiving credit for all pertinent experience, education, training and/or awards.

The most qualified offerors may be interviewed and required to provide a writing sample. BHA will not pay for any expenses associated with the interviews. Professional references and academic credentials will be evaluated for offerors being considered for selection. Note: Please be advised that references may be obtained independently from other sources in addition to the ones provided by an offeror. BHA reserves the right to select additional offerors if vacancies become available during future phase of the selection process.

IV. SUBMITTING AN OFFER

Offers must be received by the closing date and time at the address specified in the cover letter.

Qualified individuals are required to submit:

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1. Complete resume. In order to fully evaluate your offer, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.

(d) U.S. Citizenship

(e) Optional: How did you hear about this opportunity? (beta.SAM.gov, BHA Jobs, Career Fair, etc.).

Your resume must contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation for each grade level for which you are applying. This information must be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

2. USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I.

This form must be physically signed. Electronic signatures will not be accepted. AID 309-2 is available at http://www.usaid.gov/forms.

Additional documents submitted will not be accepted.

By submitting your offer materials, you certify that all of the information on and attached to the offer is true, correct, complete, and made in good faith. You agree to allow all information on and attached to the offer to be investigated. False or fraudulent information on or attached to your offer may result in you being eliminated from consideration for this position, or being terminated after award, and may be punishable by fine or imprisonment.

To ensure consideration of offers for the intended position, please reference the solicitation number on your offer, and as the subject line in any email.

DOCUMENT SUBMITTALS

Via email: BHA.FARORecruitment@usaid.gov

NOTE: If the full security application package is not submitted within 30 days after the Office of Security determines eligibility, the offer may be rescinded. If a Secret security clearance is not obtained within nine months after offer acceptance, the offer may be rescinded. If Top Secret is required, and clearance is not obtained within nine months after award, USAID may terminate the contract at the convenience of the government. If Sensitive Compartmented Information (SCI) access is not obtained within nine months after Top Secret clearance is granted, USAID may terminate the contract at the convenience of the government.

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NOTE REGARDING GOVERNMENT OBLIGATIONS FOR THIS SOLICITATION

This solicitation in no way obligates USAID to award a PSC contract, nor does it commit USAID to pay any cost incurred in the preparation and submission of the offer.

NOTE REGARDING DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBERS

AND THE SYSTEM FOR AWARD MANAGEMENT

All USPSCs with a place of performance in the United States are required to have a Data Universal Numbering System (DUNS) number and be registered in the System for Award Management (SAM) database prior to receiving an offer. You will be disqualified if you either fail to comply with this requirement or if your name appears on the excluded parties list. The selectee will be provided with guidance regarding this registration.

NOTE: Registration for a DUNS number is FREE.

For general information about DUNS Numbers, please refer to Federal Acquisition Regulation (FAR) Clause 52.204-6, Unique Entity Identifier at https://www.acquisition.gov/far/part- 52#FAR_52_204 and FAR 52.204-7, System for Award Management at https://www.acquisition.gov/far/part-52#FAR_52_204 or www.sam.gov.

V. LIST OF REQUIRED FORMS PRIOR TO AWARD

The CO will provide instructions about how to complete and submit the following forms after an offeror is selected for the contract award.

Forms outlined below can be found at:

http://www.usaid.gov/forms/ or at http://www.forms.gov/bgfPortal/main.do

1. Resume.

2. USPSC Offeror Form (AID 309-2)

3. Medical History and Examination Form (DS-6561). **

4. Questionnaire for Sensitive Positions (for National Security) (SF-86), or **

5. Questionnaire for Non-Sensitive Positions (SF-85). **

6. Finger Print Card (FD-258). **

7. Employment Eligibility Verification (I-9 Form). **

** Forms 3 through 7 shall be completed ONLY upon the advice of the Contracting Officer that an offeror is the successful candidate for the job.

VI. BENEFITS AND ALLOWANCES

As a matter of policy, and as appropriate, a USPSC is normally authorized the following benefits and allowances:

1. BENEFITS:

https://www.acquisition.gov/far/part-52#FAR_52_204 https://www.acquisition.gov/far/part-52#FAR_52_204 https://www.acquisition.gov/far/part-52#FAR_52_204 http://www.sam.gov/ http://www.usaid.gov/forms/ http://www.forms.gov/bgfPortal/main.do

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(a) Employer's FICA Contribution

(b) Contribution toward Health & Life Insurance

(c) Pay Comparability Adjustment

(d) Annual Increase (pending a satisfactory performance evaluation)

(e) Eligibility for Worker's Compensation

(f) Annual and Sick Leave

2. ALLOWANCES

Section numbers refer to rules from the Department of State Standardized Regulations (Government Civilians Foreign Areas), available at https://aoprals.state.gov/content.asp?content_id=282&menu_id=101

(a) Temporary Lodging Allowance (Section 120).

(b) Living Quarters Allowance (Section 130).

(c) Post Allowance (Section 220).

(d) Supplemental Post Allowance (Section 230).

(e) Separate Maintenance Allowance (Section 260).

(f) Education Allowance (Section 270).

(g) Education Travel (Section 280).

(h) Post Differential (Chapter 500).

(i) Payments during Evacuation/Authorized Departure (Section 600), and

(j) Danger Pay (Section 650).

VII. TAXES

USPSCs are required to pay Federal income taxes, FICA, Medicare and applicable State Income taxes.

VIII. USAID REGULATIONS, POLICIES AND CONTRACT CLAUSES PERTAINING

TO PSCs

USAID regulations and policies governing USPSC awards are available at these sources:

1. USAID Acquisition Regulation (AIDAR), Appendix D, “Direct USAID Contracts with a U.S. Citizen or a U.S. Resident Alien for Personal Services Abroad,” including contract clause “General Provisions,” available at https://www.usaid.gov/sites/default/files/documents/1868/aidar_0.pdf .

ADS 309 – Personal Services Contracts can be found at:

https://www.usaid.gov/sites/default/files/documents/1868/309.pdf

2. Contract Cover Page form AID 309-1 available at https://www.usaid.gov/forms .

One Base Year Table – Support Relief Group Response Resources Specialist

ITEM NO

(A)

SUPPLIES/SERVICES (DESCRIPTION)

(B)

QUANTIT

Y

UNIT

(D)

UNIT

PRICE

AMOUNT

(F) https://aoprals.state.gov/content.asp?content_id=282&menu_id=101 https://www.usaid.gov/sites/default/files/documents/1868/309.pdf

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(C) (E)

0001 Base Year 1 - Compensation, Fringe Benefits and Other Direct Costs (ODCs)

- Award Type: Cost

- Product Service Code: 497

- Accounting Info: [Insert from Phoenix]

1 LOT $ ___ $___

Four Option Years Table – Support Relief Group Response Resources Specialist

ITEM NO

(A)

SUPPLIES/SERVICES (DESCRIPTION)

(B)

QUANTIT

Y (C)

UNIT

(D)

UNIT

PRICE

(E)

AMOUNT

(F)

1001 Option Period 1 – Compensation, Fringe Benefits and Other Direct Costs (ODCs)

- Award Type: Cost

- Product Service Code: 497

- Accounting Info: [Insert from Phoenix]

1 LOT $ ___ $___

2001 Option Period 2 – Compensation, Fringe Benefits and Other Direct Costs (ODCs)

- Award Type: Cost

- Product Service Code: 497

- Accounting Info: [Insert from Phoenix]

1 LOT $ ___ $___

3001 Option Period 3 – Compensation, Fringe Benefits and Other Direct Costs (ODCs)

- Award Type: Cost

- Product Service Code: 497

- Accounting Info: [Insert from Phoenix]

1 LOT $ ___ $____

4001 Option Period 4 – Compensation, Fringe Benefits and Other Direct Costs (ODCs)

- Award Type: Cost

- Product Service Code: 497

- Accounting Info: [Insert from Phoenix]

1 LOT $ ___ $____

3. Acquisition and Assistance Policy Directives/Contract Information Bulletins (AAPDs/CIBs) for Personal Services Contracts with Individuals available at http://www.usaid.gov/work-usaid/aapds-cibs .

AAPD 06-10 – PSC MEDICAL PAYMENT RESPONSIBILITY

AAPD No. 06-10 is hereby incorporated as Attachment 1 to the solicitation.

AAPD 15-02 – Authorization of Family and Medical Leave for U.S. Personal Services Contractors (USPSCs) AAPD No. 15-02 is hereby incorporated as Attachment 2 to the solicitation.

AAPD 18-02 REVISED - Medical Evacuation (MEDEVAC) Services AAPD No. 18-02 is hereby incorporated as Attachment 3 to the solicitation.

FAR 52.222-50 – COMBATING TRAFFICKING IN PERSONS

FAR Clause 52.222-50 is hereby incorporated as Attachment 4 to the solicitation.

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FAR 52.204-24 – Representation Regarding Certain Telecommunications and Video Surveillance Services or Equipment (Aug 2019) FAR Clause 52.204-24 is hereby incorporated as Attachment 5 to the solicitation.

FAR 52.204-25 – Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment (Aug 2019) FAR Clause 52.204-25 is hereby incorporated as Attachment 6 to the solicitation.

4. Ethical Conduct. By the acceptance of a USAID personal services contract as an individual, the contractor will be acknowledging receipt of the “Standards of Ethical Conduct for Employees of the Executive Branch,” available from the U.S. Office of Government Ethics, in accordance with General Provision 2 and 5 CFR 2635. See https://www.oge.gov/web/oge.nsf/OGE%20Regulations .

ALL QUALIFIED OFFERORS WILL BE CONSIDERED REGARDLESS OF AGE, RACE,

COLOR, SEX, CREED, NATIONAL ORIGIN, LAWFUL POLITICAL AFFILIATION, NON-

DISQUALIFYING DISABILITY, MARITAL STATUS, SEXUAL ORIENTATION,

AFFILIATION WITH AN EMPLOYEE ORGANIZATION, OR OTHER NON-MERIT

FACTOR.

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ATTACHMENT 1

USPSC PROVISION “MEDICAL EXPENSE PAYMENT RESPONSIBILITY (OCTOBER

2006)

MEDICAL EXPENSE PAYMENT RESPONSIBILITY (OCTOBER 2006)

(a) Definitions. Terms used in this General Provision are defined in 16 FAM 116 (available at http://www.foia.state.gov/REGS/fams.asp?level=2&id=59&fam=0). Note: personal services contractors are not eligible to participate in the Federal Employees Health Programs.

(b) The regulations in the Foreign Affairs Manual, Volume 16, Chapter 520 (16 FAM 520), Responsibility for Payment of Medical Expenses, apply to this contract, except as stated below.

The contractor and each eligible family member are strongly encouraged to obtain health insurance that covers this assignment. Nothing in this provision supersedes or contradicts any other term or provision in this contract that pertains to insurance or medical costs, except that section (e) supplements General Provision 25. “MEDICAL EVACUATION (MEDEVAC) SERVICES.”

(c) When the contractor or eligible family member is covered by health insurance, that insurance is the primary payer for medical services provided to that contractor or eligible family member(s) both in the United States and abroad. The primary insurer’s liability is determined by the terms, conditions, limitations, and exclusions of the insurance policy. When the contractor or eligible family member is not covered by health insurance, the contractor is the primary payer for the total amount of medical costs incurred and the U.S. Government has no payment obligation (see paragraph (f) of this provision).

(d) USAID serves as a secondary payer for medical expenses of the contractor and eligible family members who are covered by health insurance, where the following conditions are met:

(1) The illness, injury, or medical condition giving rise to the expense is incurred, caused, or materially aggravated while the eligible individual is stationed or assigned abroad;

(2) The illness, injury, or medical condition giving rise to the expense required or requires hospitalization and the expense is directly related to the treatment of such illness, injury, or medical condition, including obstetrical care; and

(3) The Office of Medical Services (M/MED) or a Foreign Service medical provider (FSMP) determines that the treatment is appropriate for, and directly related to, the illness, injury, or medical condition.

(e) The Mission Director may, on the advice of M/MED or an FSMP at post, authorize medical travel for the contractor or an eligible family member in accordance with the General Provision 10, Travel and Transportation AAPD 06-10 PSC Medical Expense Payment Responsibility 6 Expenses (July 1993), section (i) entitled “Emergency and Irregular Travel and Transportation.”

In the event of a medical emergency, when time does not permit consultation, the Mission Director http://www.foia.state.gov/REGS/fams.asp?level=2&id=59&fam=0

20 | Page may issue a Travel Authorization Form or Medical Services Authorization Form DS-3067, provided that the FSMP or Post Medical Advisor (PMA) is notified as soon as possible following such an issuance. The contractor must promptly file a claim with his or her medevac insurance provider and repay to USAID any amount the medevac insurer pays for medical travel, up to the amount USAID paid under this section. The contractor must repay USAID for medical costs paid by the medevac insurer in accordance with sections (f) and (g) below. In order for medical travel to be an allowable cost under General Provision 10, the contractor must provide USAID written evidence that medevac insurance does not cover these medical travel costs.

(f) If the contractor or eligible family member is not covered by primary health insurance, the contractor is the primary payer for the total amount of medical costs incurred. In the event of a medical emergency, the Medical and Health Program may authorize issuance of Form DS-3067, Authorization for Medical Services for Employees and/or Dependents, to secure admission to a hospital located abroad for the uninsured contractor or eligible family member.

In that case, the contractor will be required to reimburse USAID in full for funds advanced by USAID pursuant to the issuance of the authorization. The contractor may reimburse USAID directly or USAID may offset the cost from the contractor’s invoice payments under this contract, any other contract the individual has with the U.S. Government, or through any other available debt collection mechanism.

(g) When USAID pays medical expenses (e.g., pursuant to Form DS-3067, Authorization for Medical Services for Employees and/or Dependents), repayment must be made to USAID either by insurance payment or directly by the contractor, except for the amount of such expenses USAID is obligated to pay under this provision. The Contracting Officer will determine the repayment amount in accordance with the terms of this provision and the policies and procedures for employees contained in 16 FAM 521. When USAID pays the medical expenses, including medical travel costs (see section (e) above), of an individual (either the contractor or an eligible family member) who is covered by insurance, that individual promptly must claim his or her benefits under any applicable insurance policy or policies. As soon as the individual receives the insurance payment, the contractor must reimburse USAID for the full amount that USAID paid on the individual’s behalf or the repayment amount determined by the Contracting Officer in accordance with this paragraph, whichever is less. If an individual is not covered by insurance, the contractor must reimburse USAID for the entire amount of all medical expenses and any travel costs the contractor receives from his/her medevac provider.

(h) In the event that the contractor or eligible family member fails to recover insurance payments or transfer the amount of such payments to USAID within 90 days, USAID will take appropriate action to collect the payments due, unless such failure is for reasons beyond the control of the USPSC/dependent. (i) Before departing post or terminating the contract, the contractor must settle all medical expense and medical travel costs. If the contractor is insured, he or she must provide proof to the Contracting AAPD 06-10 PSC Medical Expense Payment Responsibility 7 Officer that those insurance claims have been submitted to the insurance carrier(s) and sign a repayment agreement to repay to USAID any amounts paid by the insurance carrier(s).

[End of Provision]

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ATTACHMENT 2

GP 5. LEAVE AND HOLIDAYS (DEC 2017)

(Pursuant to class deviation #M/OAA-DEV-AIDAR-18-1c)

(a) Annual Leave

(1) The contractor is not entitled…