Sol No. 72061123R00002 for DRG Governance Advisor.pdf

United States Agency for International Development (USAID)

Embassy of The United States of America Subdivision 694/Stand 100 Kabulonga Road, Ibex Hill

P O Box 32481 Lusaka, Zambia

SOLICITATION NUMBER: 72061123R00002

ISSUANCE DATE: November 8, 2022

CLOSING DATE/TIME: December 8, 2022

SUBJECT: Solicitation for Offshore U.S. and Third Country National Personal Service Contractor

(US/TCNPSC) (TCNPSCs are eligible offerors per AIDAR Appendix J): Governance Advisor

Dear Prospective Offerors:

The United States Government, represented by the U.S. Agency for International Development (USAID), is seeking offers from qualified persons to provide personal services under contract as described in this solicitation.

Offers must be in accordance with Attachment 1, Sections I through V of this solicitation. Incomplete or unsigned offers will not be considered. Offerors should retain copies of all Offer materials for their records.

USAID will evaluate all offerors based on the stated evaluation criteria. USAID encourages all individuals, including those from disadvantaged and under-represented groups, to respond to the solicitation.

This solicitation in no way obligates USAID to award a PSC contract, nor does it commit USAID to pay any cost incurred in the preparation and submission of the offer.

Any questions must be directed in writing to the Point of Contact specified in the attachment 1.

Sincerely, /s/

Summer Tucker

Executive Officer

ATTACHMENT 1 72061123R00002

I. GENERAL INFORMATION

1. SOLICITATION NO: 72061123R00002

2. ISSUANCE DATE: November 8, 2022

3. CLOSING DATE/TIME FOR RECEIPT OF OFFERS: December 8, 2022, before and/or on 5:00 PM

(Zambia local time)

4. POINT OF CONTACT: Summer Tucker, exozambiahr@usaid.gov

5. POSITION TITLE: Governance Advisor

6. MARKET VALUE: $95,973.00 to $ 124,764.00 equivalent to a GS-14. The final compensation will be negotiated within the listed market value, based on the successful candidate’s salary history, work experience, skills and educational background. For TCNPSC, the actual salary of the successful applicant will be negotiated based on an approved Alternate Classification Procedures and specific benefits in accordance with AIDAR

Appendix J, sec. 4(c)(2)(ii)(B)). Salaries over and above the top of the pay range will not be negotiated.

7. PERIOD OF PERFORMANCE: This is a two year, with three additional option years. The base period will be 2023 to 2025. Based on agency and mission needs, the contractor’s satisfactory performance, and availability of funds, the Contracting Officer may exercise (an) additional option period(s) for 2025 to 2028.

This is a full-time position with 40 hours per week schedule (Monday to Friday following Embassy working hours)

8. PLACE OF PERFORMANCE: USAID/Zambia, Lusaka with possible travel as stated in the Statement of

Duties. Overseas USPSCs [and TCNPSCs not submit to the local compensation plan,] may be authorized to telework or remote work only from a location within the country of performance, in accordance with

Mission policy. Telework or remote work from outside the country of performance may only be authorized in certain situations in accordance with the terms and conditions of the contract.

9. ELIGIBILITY/WHO MAY APPLY: U.S. citizens, Resident Aliens and Third Country Nationals.

“U.S. national (USN)” means an individual who is a U.S. citizen, or a non-U.S. citizen lawfully admitted for permanent residence in the United States.

“Third Country National” (“TCN”) means an individual who is neither a cooperating country national nor a U.S. national, but is a citizen or lawful permanent resident (or equivalent immigration status) of any country other than the countries which are prohibited sources. (See 22 CFR 228.15). TCNPSCs are eligible offerors as per AIDAR Appendix J

Hiring Preference: In order of preference, offers from U.S. Citizens (including Permanent legal residents) will be evaluated first. Only if it is determined that there are no qualified U.S. Citizens (including Permanent legal residents) will offers from Third Country Nationals (TCNs) be considered. References 309.3.1.10 and

309.3.1.4.

10. SECURITY LEVEL REQUIRED: For U.S.: Secret Clearance: The final selected candidate must obtain a Secret and State medical clearances within a reasonable period of time. (USAID will provide details regarding these clearances to the selected candidate). If such clearances are not obtained within a reasonable time or negative suitability issues are involved, any offer made may be rescinded. TCN: Facility Access:

(Functions that would have required a secret level clearance, such as reviewing and weighing on Embassy cables and other internal reports, would be removed from the role in this case.)

mailto:exozambiahr@usaid.gov

11. STATEMENT OF DUTIES

A. General Statement of Purpose of the Contract

Background: The 2022-2026 National Development Plan outlines key governance reform strategies:

decentralization, strengthening of transparency and accountability mechanisms including legal reform, combatting corruption, and improving performance management through human resource reforms, public financial management, and accelerating e-governance solutions. The Government of the Republic of Zambia’s (GRZ’s) plan to devolve sector functions to local government is also supported by human resource management reforms, fiscal decentralization, policy and legal reforms, and investments in capacity development. The key goals of the devolution policy are to improve accountability and transparency in the management of resources and to provide a legal and institutional framework that promotes autonomy in decision-making at the local level. Since taking office in August

2021, the new administration has taken steps to increase investigations and strengthen accountability for corruption, although efforts are at an early stage. The lack of an effective institutional accountability framework that will hold institutions and public officers accountable is also identified as one of the binding constraints to improved governance in the National Development Plan.

The incumbent’s primary role will be to serve as adviser to USAID Zambia on support to GRZ on central level public sector reforms, anti-corruption, and to sector decentralization issues across technical teams. The incumbent’s secondary role will be to support the GRZ, as requested, in promoting its anti-corruption and public sector reform agenda. The incumbent will provide expertise on, and analysis of Zambia’s public sector reform priorities as articulated in the 2022-2026 National Development Plan, namely devolution of public service delivery, public financial management, human resource management, and administrative reforms, including e-governance. The individual will also provide analysis and advice on appropriate systems-wide anti-corruption approaches, and adaptations suited to

USAID’s sector interventions across technical teams. S/he will provide advisory services to design and project management teams, including Government to Government awards, to identify and mitigate risks, and to incorporate governance systems strengthening interventions as appropriate to the activity. The adviser will play a key role in promoting the exchange of good practices and innovative thinking across sectors. For selected activities focused on center of government reforms and cross-cutting anti-corruption initiatives a/he will lead the USAID technical teams in the design of programs, facilitate the preparation of procurement actions with the Office of Acquisition and

Assistance, liaise with the Program Office in the preparation of the Operational Plan and budget, manage selected

USAID-funded activities, represent USAID in stakeholder discussions, and perform a broad range of duties as assigned by the Democracy, Rights and Governance Office Director.

B. Statement of Duties to be Performed

Senior Technical Leadership and Strategic Planning

• Provide technical leadership to the USAID Mission in the areas of systems strengthening and the devolution of public sector service delivery, public financial management, and civil service and administrative reforms to strengthen accountability, transparency, and efficiency. The Advisor will also be relied upon to provide technical and policy advice to other USG agencies at post, donor agencies, local partners, and GRZ counterparts.

• Lead the Anti-Corruption thematic area and apply deep technical knowledge, policy expertise, personal experience, and state-of-the-art knowledge of anti-corruption to the formulation of USAID’s and USG’s strategies.

• Develop internal capacity development approaches, including the development/adaptation of tools and guidance on anti-corruption.

• Collaborate closely with the Program Office and other technical offices, ensuring a coordinated approach to anti-corruption, public sector reforms, and capacity development as a cross-cutting issue across the Mission’s portfolios.

• Conduct expert analysis, review evidence, draw on knowledge and experience, evaluate options, and consider various tactics and approaches when developing policy positions on complex anti-corruption and public sector reform issues.

• Consult broadly within USAID and the interagency, private sector entities, and civil society organizations, and ensures the best ideas are integrated into the USG’s policies and strategies.

• Provide technical leadership and support to design and implement project activities to enhance the government’s institutional accountability and capability to deter corruption and increase effectiveness and efficiency of service delivery at the national and sub-national levels.

• Support, as required, GRZ counterparts in developing and implementing anti-corruption and accountability policies and mechanisms, and monitoring government performance.

• Develop and pilot-test guidance in accountability, transparency and anti-corruption and its linkages to other areas, including but not restricted to health and education, extractive industries governance, climate change, public administration reform, election and political party financing, local governance, e-governance, etc.

Portfolio and Activity Management

• Maintain a diplomatic and productive dialogue with host country officials at the technical level up to and including the ministerial level. Develop a strong working relationship with host country government counterparts, implementing partners and key stakeholders to gain knowledge of Zambia, identify needs, and further shared priorities.

• Serve as Contracting Officer’s Representative (COR) or Assistance Officer’s Representative (AOR) for assigned contracts and grants, or as the Technical Representative for grants to public international organizations and for

Government-to-Government awards. These functions include the day-to-day responsibility for monitoring the implementation of activities, monitoring pipelines and ensure they conform to action plans, processing obligation actions, and responding to requests for approvals or modifications to specific activities. It also may include writing technical justifications for changes to on-going programs, objectives, activities, or indicators.

• Design development activities to meet Mission strategic objectives. This includes preparing statements of work or program descriptions, requests for proposals/applications, Acquisition and Assistance requests, decision memos, Congressional Notifications, inter-agency agreement letters, etc.

• Develop assessment/evaluation documents. The Advisor may participate in, coordinate, and manage assessments that are conducted in conjunction with other USG agencies, international organizations, or other donors.

• Work with other A/COR/AMs and technical staff, to ensure that systems strengthening -related activities are well coordinated to improve effectiveness and efficiencies.

• Provide thought leadership, strategic guidance, and facilitation support to learning strategies and identification of performance improvement best practices.

Representation and Coordination

• Serve as the USAID representative in donor and government coordination forums and promote projects that help to meet U.S. foreign policy objectives. Provide briefings to U.S. and foreign officials and other donors on

USAID programming, as necessary. Contribute to briefers or testimony for high level U.S. Government staff.

Maintain contact with USAID/Washington staff on latest sectoral governance and anti-corruption policy and technical issues.

• Provide expert technical and programmatic representation in key national fora on the subject matter and engage leading thinkers, academics, and high-level government functionaries/Ministers on USAID’s position, comparative advantage, and activities in this field. This may include meetings with senior USAID staff, GRZ officials, senior representatives from donor agencies and non-governmental organizations.

• Negotiate with stakeholders to identify opportunities and gives recommendations for USAID to strategically leverage and coordinate investments with other multilateral, bilateral, national partner, or other resources.

• Coordinate with GRZ counterparts, donors, technical and financial partners, and other stakeholders to identify, prevent, and solve bottlenecks and underlying issues and dissemination of lessons learned.

Supervision of DRG Team Members

• Full supervisory responsibility over up to two specialist employees in economic governance and anti-corruption.

• Work with employees to develop their personal performance objectives and supports them to achieve these, including recommending formal and informal training, providing constructive feedback, incentive awards when appropriate, approval of leave, and evaluating performance.

Supervisory Relationship

The Governance Advisor works under the day-to-day supervision of the DRG Office Director (or her/his designate).

Assignments are made orally and in writing. S/he exercises independence in most phases of the assignment but determines those situations that must be coordinated with the supervisor and/or other Mission staff as appropriate.

The supervisor provides a review of the assignment, the goals, and objectives to be achieved, and the results expected; the Governance Advisor is expected to carry out those tasks independently.

Supervisor Control

The incumbent will supervise two specialist staff in economic governance and anti-corruption.

If a third country national (TCN) is selected for award, during the period of this contract, the TCN personal services contractor must provide at least 15% of their time to the training of a cooperating country national (CCN) designated by USAID. The PSC Supervisor will establish a training plan with benchmarks to measure the TCNPSC's progress toward achieving this training deliverable.

12. PHYSICAL DEMANDS

The primary location of work will be on the U.S. Embassy/USAID compound in Lusaka, Zambia, with visits to field locations approximately 20% of the time. No special demands are required to perform the work.

II. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION

Education: Advanced university degree (Master’s degree or equivalent) in a field relevant to the duties described above such as public administration, public policy, law, sociology, anthropology, management, or other related social sciences, or a related discipline.

Prior Work Experience: Minimum of ten (10) years of recent project management or advisory experience with a USG entity, international assistance organization, or non-governmental organization working on international development issues. During this time, demonstrable experience in substantively contributing to strategy and/or program management in public sector reform, anti-corruption and open government, public financial management, and/or political analysis in developing countries. Significant practical experience in developing countries, including experience working across technical sectors and using lessons from governance and systems thinking to support service delivery governance.

Language Proficiency (level and specialization): Fluent (Level IV) verbal and written English communication skills. May tested as part of written assessment.

Job Knowledge: Demonstrated expert knowledge of anti-corruption, with an advanced understanding of at least two of the following areas: decentralization, public sector reform public financial management, and human resource management reforms and challenges, opportunities, and best practices.

Skills and Abilities: Ability to independently manage activities and deliver quality, timely products that require minimal review and oversight. Excellent analytical, critical reasoning and problem-solving skills.

Demonstrated ability in dealing effectively and diplomatically with stakeholders from a variety of organizations. The individual must be able to effectively identify, mobilize, and draw upon the expertise of

USAID personnel, including subordinate staff and to develop and maintain an extensive range of contacts with both senior and working level staff in AID/Washington, other USG counterparts, as well as host country officials and other cooperating partners. The incumbent must be comfortable developing outreach strategies and delivering formal briefings and presentations.

Only offerors clearly meeting the above minimum qualifications will be considered for further evaluation.

III. EVALUATION AND SELECTION FACTORS

The Government may award a contract without discussions with offerors in accordance with FAR 52.215-1.

The CO reserves the right at any point in the evaluation process to establish a competitive range of offerors with whom negotiations will be conducted pursuant to FAR 15.306(c). In accordance with FAR 52.215-1, if the CO determines that the number of offers that would otherwise be in the competitive range exceeds the number at which an efficient competition can be conducted, the CO may limit the number of offerors in the competitive range to the greatest number that will permit an efficient competition among the most highly rated offers. The FAR provisions referenced above are available at https://www.acquisition.gov/browse/index/far

1. SELECTION PROCESS

After the closing date for receipt of applications, a committee will convene to review applications that meet the minimum requirements and evaluate them in accordance with the evaluation criteria. Applications from candidates who do not meet the minimum requirements will not be scored. As part of the selection process, finalist candidates will be interviewed.

Reference checks will be made only for applicants considered as finalists. The applicant’s references must be able to provide substantive information about his/her past performance and abilities. If an applicant does not wish

USAID to contact a current employer for a reference check, this should be stated in the applicant’s cover letter;

USAID will delay such reference checks pending the applicant’s concurrence. USAID may contact additional references not provided by the applicant.

2. EVALUATION FACTORS

The Evaluation Factors listed will be the basis for evaluating and ranking applicants for the position. Applicants will be scored based on the documentation submitted within the application. Applicants must submit a supplemental document outlining their responses to the evaluation factors in order to be considered. Only the highest-ranked applicants will be interviewed.

3. BASIS OF RATING

Applicants who clearly meet the Education/Experience requirements and basic eligibility requirements will be further evaluated based on scoring of their Evaluation Factors responses. Those applicants determined to be competitively ranked will also be evaluated on their interview performance and satisfactory professional reference checks. The Applicant Rating System is as follows:

Evaluation Factors:

Factor #1: Education and Experiences (35% points)

Factor #2: Knowledge (40% points)

Factor #3: Skill and Abilities (25% points)

Total Possible Points = 100%

Interview performance – inclusive of written test will be deciding factor in selection

Satisfactory reference check: Pass/Fail (No points assigned)

IV. SUBMITTING AN OFFER

1. Letter of application/cover letter (In your cover letter, share with us your understand of diversity, equity, inclusion and accessibility)

2. Eligible offerors are required to complete and submit the offer form AID 309-2, “Offeror Information for Personal Services Contracts,” available at http://www.usaid.gov/forms.

3. Current resume/Curriculum Vitae: Your CV/resume must contain sufficient relevant information to evaluate the application in accordance with the stated evaluation criteria.

4. Supplemental document addressing each of the Evaluation Factors, limited to 500 words per factor, as described in Section III above.

5. Contact information (telephone numbers and email addresses) for at least three references with knowledge of the applicant’s prior work experience, who are not family members or relatives.

6. Applications must be received by the closing date and time specified in Section I, item 3, and submitted to the Point of Contact in Section I. Late, incomplete or unsigned applications will NOT be considered.

7. To ensure consideration of offers for the intended position, Offerors must prominently reference the

Solicitation number in the offer submission.

http://www.usaid.gov/forms

8. Application must be submitted ONLY via EXOZambiaHR@usaid.gov and the email subject must reference the solicitation number and position title: SOL No: 72061123R00002: Governance

Advisor

9. Please submit the application only once.

V. LIST OF REQUIRED FORMS FOR PSC HIRES

Once the CO informs the successful Offeror about being selected for a contract award, the CO will provide the successful Offeror instructions about how to complete and submit the following forms:

1. Medical History and Examination Form (Department of State Forms)

2. Questionnaire for Sensitive Positions for National Security (SF-86), or

3. Questionnaire for Non-Sensitive Positions (SF-85)

4. Finger Print Card (FD-258)

Timely completion and submission of the required documents are needed to obtain the necessary Security and

Medical Clearances. Failure of the selected offeror to accurately complete and submit required documents in a timely manner may be grounds for the CO to rescind any conditional pre-contract offer letter and begin negotiations with the next most qualified/highest ranked offeror. Selected offerors who are unable to obtain required Security and Medical Clearances in a reasonable timeframe are considered un-qualified for this position.

VI. BENEFITS /ALLOWANCES (if/as applicable)

As a matter of policy, and as appropriate, a Resident Hire USPSC is normally authorized the following benefits and not allowances in accordance with the Agency International Development Acquisition

Regulation (AIDAR) Appendix D.:

BENEFITS:

(a) Employer's FICA Contribution

(b) Contribution toward Health and Life Insurance

(c) Pay Comparability Adjustment

(d) Annual Increase (pending a satisfactory performance evaluation)

(e) Eligibility for Worker’s Compensation

(f) Annual and Sick Leave

ALLOWANCES* (if applicable):

Section numbers refer to rules from the Department of State Standardized Regulations (Government

Civilians Foreign Areas), available at https://aoprals.state.gov/content.asp?content_id=282&menu_id=101

(a) Temporary Quarters Subsistence Allowance (Section 120)

(b) Living Quarters Allowance (Section 130)

(c) Cost-of-Living Allowance (Chapter 210)

(d) Post Allowance (Section 220)

(e) Separate Maintenance Allowance (Section 260)

(f) Education Allowance (Section 270)

(g) Education Travel (Section 280)

(h) Post Differential (Chapter 500)

(i) Payments during Evacuation/Authorized Departure (Section 600), and

(j) Danger Pay Allowance (Section 650)

* Dept. of State Standardized Regulations (DSSR) (Government Civilians Foreign Areas) mailto:EXOZambiaHR@usaid.gov https://aoprals.state.gov/content.asp?content_id=282&menu_id=101

TCNPSCs benefits and allowances are determined based on specific benefits and allowances approved by the

Mission Director per AIDAR Appendix J, sec. 4(c)(2)(ii).

VII. TAXES

USPSCs are required to pay Federal income taxes, FICA, Medicare, and applicable State Income taxes.

TCNPSCs are subject to an individual’s country tax laws and should follow tax requirement of their country of origin per AIDAR Appendix J.

VIII. USAID REGULATIONS, POLICIES AND CONTRACT CLAUSES PERTAINING TO PSCs

USAID regulations and policies governing USPSC awards are available at these sources:

1. USAID Acquisition Regulation (AIDAR), Appendix D, “Direct USAID Contracts with a U.S.

Citizen or a U.S. Resident Alien for Personal Services Abroad,” including contract clause “General

Provisions,” available at https://www.usaid.gov/ads/policy/300/aidar.

USAID Acquisition Regulation (AIDAR), Appendix J, “Direct USAID Contracts with a

Cooperating Country National and With Third Country Nationals for Personal Services Abroad, ” including contract clause “General Provisions,” available at https://www.usaid.gov/ads/policy/300/aidar.

2. PART 52—SOLICITATION PROVISIONS AND CONTRACT CLAUSES

Subpart 52.2—Text of Provisions and Clauses

52.223-99 Ensuring Adequate COVID-19 Safety Protocols for Federal Contractors, Alternate 70.

ENSURING ADEQUATE COVID-19 SAFETY PROTOCOLS FOR FEDERAL

CONTRACTORS (OCT 2021)-Alternate 70 (OCT 2021) (M/OAA-DEV-FAR-22-01c)

(a) Definition. As used in this clause -

United States or its outlying areas means—

(1) The fifty States;

(2) The District of Columbia;

(3) The commonwealths of Puerto Rico and the Northern Mariana Islands;

(4) The territories of American Samoa, Guam, and the United States Virgin Islands; and

(5) The minor outlying islands of Baker Island, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Midway Islands, Navassa Island, Palmyra Atoll, and Wake Atoll.

(b) Authority. This clause implements Executive Order 14042, Ensuring Adequate COVID Safety

Protocols for Federal Contractors, dated September 9, 2021 (published in the Federal Register on

September 14, 2021, 86 FR 50985).

(c) Personal Services Contracts with individuals. As a matter of policy, the contractor must comply with the USAID’s guidance applicable to direct-hire federal employees.

(End of clause)

Notice Regarding Any Court Order Affecting the Implementation of E.O. 14042

USAID will take no action to enforce the clause (FAR 52.223-99) implementing the requirements of

Executive Order 14042, absent further written notice from USAID, where the place of performance identified in the contract is in a U.S. state or outlying area subject to a court order prohibiting the https://www.usaid.gov/ads/policy/300/aidar https://www.usaid.gov/ads/policy/300/aidar application of requirements pursuant to the Executive Order (hereinafter, “Excluded State or Outlying

Area”). In all other circumstances, USAID will enforce the clause, except for contractor employees who perform substantial work on or in connection with a covered contract in an Excluded State or

Outlying Area, or in a covered contractor workplace located in an Excluded State or Outlying Area.

A current list of such Excluded States and Outlying Areas is maintained at https://www.saferfederalworkforce.gov/contractors/.

3. Contract Cover Page form AID 309-1 available at https://www.usaid.gov/forms .

Pricing by line item is to be determined upon contract award as described below:

Line Item Table

Item No.

(A)

Supplies/Services (Description)

(B)

Quantity

(C)

Unit

(D)

Unit Price

(E)

Amount

(F)

0001 Base Period - Compensation, Fringe Benefits and Other Direct

Costs (ODCs)

- Award Type: Cost

- Product Service Code: R497

- Accounting Info:

1 LOT $ TBD $ TBD

1001 Option Period (OP) 1 - Compensation, Fringe Benefits and ODCs

- Award Type: Cost

- Product Service Code: R497

- Accounting Info:

1 LOT $ TBD $ TBD

2001 OP 2 - Compensation, Fringe Benefits and ODCs

- Award Type: Cost

- Product Service Code: R497

- Accounting Info:

1 LOT $ TBD $ TBD

4. Acquisition and Assistance Policy Directives/Contract Information Bulletins (AAPDs/CIBs) for

Personal Services Contracts with Individuals available at http://www.usaid.gov/work-usaid/aapds-cibs .

AAPD 06-10 - PSC Medical Expense Payment Responsibility

AAPD No. 06-10 is hereby incorporated as Attachment 2 to the solicitation.

AAPD 21-05 - Revised and Expanded Fringe Benefits for U.S. Personal Service

Contractors

AAPD No. 21-05 is hereby incorporated as Attachment 3 to the solicitation.

AAPD 18-02 REVISED - Medical Evacuation (MEDEVAC) Services

AAPD No. 18-02 is hereby incorporated as Attachment 4 to the solicitation.

FAR 52.222-50 - COMBATING TRAFFICKING IN PERSONS

FAR Clause 52.222-50 is hereby incorporated as Attachment 5 to the solicitation.

5. Ethical Conduct. By the acceptance of a USAID personal services contract as an individual, the contractor will be acknowledging receipt of the “Standards of Ethical Conduct for Employees of the Executive Branch,” available from the U.S. Office of Government Ethics, in accordance with

General Provision 2 and 5 CFR 2635. See https://www.oge.gov/web/oge.nsf/OGE%20Regulations http://www.usaid.gov/work-usaid/aapds-cibs http://www.oge.gov/web/oge.nsf/OGE%20Regulations

6. PSC Ombudsman. The PSC Ombudsman serves as a resource for any Personal Services Contractor who has entered into a contract with the United States Agency for International Development and is available to provide clarity on their specific contract with the agency. Please visit our page for additional information: https://www.usaid.gov/workusaid/personalservice-contracts-ombudsman The PSC

Ombudsman may be contacted via: pscombudsman@usaid.gov.

END OF SOLICITATION

EQUAL EMPLOYMENT OPPORTUNITY: The U.S. Mission in Zambia provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation. USAID/Zambia also strives to achieve equal employment opportunity in all personnel operations through continuing diversity enhancement programs.

The EEO complaint procedure is not available to individuals who believe they have been denied equal opportunity based upon marital status or political affiliation. Individuals with such complaints should avail themselves of the appropriate grievance procedures, remedies for prohibited personnel practices, and/or courts for relief.

https://www.usaid.gov/workusaid/personalservice-contracts-ombudsman pscombudsman@usaid.gov