SOL_75H70725Q00070 TPSU Custodial Non-Personal Services.pdf

SEE ADDENDUMIS CHECKED

CODE 18a. PAYMENT WILL BE MADE BY

CODE

FACILITYCODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

OFFEROR

Albuquerque NM 87110 4101 Indian School Rd NE, Suite 225 Albuquerque Indian Health Service

IHSTPSU CODE 16. ADMINISTERED BYCODE

X

X

X

561720

SIZE STANDARD:

100.00 % FOR:SET ASIDE:UNRESTRICTED OR203

REQUEST FOR

PROPOSAL

(RFP)

INVITATION

FOR BID (IFB)

10. THIS ACQUISITION ISCODE

REQUEST FOR

QUOTE (RFQ)

14. METHOD OF SOLICITATION

13b. RATING

NORTH AMERICAN INDUSTRY

CLASSIFICATION STANDARD

(NAICS):

SMALL BUSINESS

03/27/2025 1200 MT

03/13/2025

505-256-6752ERIC WRIGHT

(No collect calls)

INFORMATION CALL:

FOR SOLICITATION 8. OFFER DUE DATE/LOCAL TIMEb. TELEPHONE NUMBER a. NAME

4. ORDER NUMBER3. AWARD/ 6. SOLICITATION

75H70725Q00070

5. SOLICITATION NUMBER

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 1. REQUISITION NUMBER PAGE OF

1 24 OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

TELEPHONE NO.

17a. CONTRACTOR/

Taos New Mexico 87571 1090 Goat Springs Road Taos Picuris Service Unit

15. DELIVER TO

Albuquerque NM 87110 4101 Indian School Rd NE, Suite 225

9. ISSUED BY

7.

2. CONTRACT NO.

EFFECTIVE DATE

$22

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW

ISSUE DATE

DELIVERY FOR FREE ON BOARD

(FOB) DESTINATION UNLESS

BLOCK IS MARKED

11.

SEE SCHEDULE

12. DISCOUNT TERMS THIS CONTRACT IS A RATED

ORDER UNDER THE DEFENSE

PRIORITIES AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

13a.

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

HUBZONE SMALL

BUSINESS

8(A)

Albuquerque Indian Health Service

WOMEN-OWNED SMALL

BUSINESS (WOSB)

ECONOMICALLY DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

Solicitation# 75H70725Q00070 is issued to provide Custodial Non-Personal Services at the Taos Picuris Service Unit.

(Use Reverse and/or Attach Additional Sheets as Necessary)

HEREIN, IS ACCEPTED AS TO ITEMS:

X

XX

DATED

ERIC K. WRIGHT

. YOUR OFFER ON SOLICITATION (BLOCK 5),

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER

ARE

ARE

31c. DATE SIGNED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print)

ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

26. TOTAL AWARD AMOUNT (For Government Use Only)

OFFER

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

ARE NOT ATTACHED.

ARE NOT ATTACHED.

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

30b. NAME AND TITLE OF SIGNER (Type or print)

30a. SIGNATURE OF OFFEROR/CONTRACTOR

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

25. ACCOUNTING AND APPROPRIATION DATA

29. AWARD OF CONTRACT: REFERENCE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32c. DATE 32b. SIGNATURE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

40. PAID BY39. S/R VOUCHER NUMBER38. S/R ACCOUNT NUMBER

37. CHECK NUMBER

FINALPARTIAL

36. PAYMENT

FINALPARTIAL

35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER33. SHIP NUMBER

COMPLETE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

42d. TOTAL CONTAINERS42c. DATE REC'D (YY/MM/DD)

42b. RECEIVED AT (Location)

42a. RECEIVED BY (Print)

41c. DATE41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

STANDARD FORM 1449 (REV. 11/2021) BACK

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

24 2 of

TPSU Custodial Non-Personal Services

SF-1449 continued, page 3 of 24

SECTION 1 - SUPPLIES OR SERVICES AND PRICES/COSTS

1.1 SERVICES

1.1.1 The Indian Health Service (IHS)/Albuquerque Area Taos Picuris Service Unit (TPSU) has a requirement for Custodial Non-Personal services.

1.1.2 The Government contemplates to award a single firm fixed priced contract resulting from this solicitation.

1.2 PRICE OR COST

This Solicitation is issued with the quantities shown in the Schedule of Charges.

1.3 GENERAL CONTRACT INFORMATION

1.3.1 This is a non-personal health care service contract, as defined in Federal Acquisition Regulation (FAR) 37.101, under which the contractor is an independent contractor. The Government may evaluate the quality of professional and administrative services provided, but retains no control over the medical, professional aspects of services rendered (e.g., professional judgments, diagnosis for specific medical treatment).

The contractor is required to indemnify the Government for any liability producing act or omission by the contractor, its employees and agents occurring during contract performance. The contractor must maintain medical liability insurance in a coverage amount acceptable to the Contracting Officer, which is not less than the amount normally prevailing within the local community for the medical specialty concerned.

The contractor is required to ensure that its subcontracts for provisions of health care services contain the requirement of the Clause 52.237- 7, including the maintenance of medical liability insurance.

1.3.2 FINGERPRINTING REQUIREMENTS FOR SECURITY AND SUITABILITY:

Prior to the start of services, the Contractor must contact the COR to schedule an appointment to complete the fingerprinting process required by the IHS regulations pertinent to security and character background investigations.

1.4 CONTRACT PRICE

1.4.1 Upon delivery and acceptance of the item(s) specified in the DELIVERY Article in SECTION 7 of this contract, the Government shall pay to the Contractor the amount resulting from the awarded contract price.

1.4.2 Upon delivery and acceptance the services described in the PERFORMANCE WORK STATEMENT (PWS) and identified in the schedule of charges below, the Government shall pay to the Contractor the total prices set forth on the specified contract line items.

1.4.3 As an independent Contractor, billing and collecting for the federal, state and other local city/county taxes is the burden of the Contractor, this includes the New Mexico Gross Receipt Taxes (NMGRT) for services provided in any county of the State of New Mexico.

1.4.4 The Contractor's price/cost for services under this contract should include all applicable taxes for Internal Revenue Service (IRS), State of New Mexico Taxation and Revenue agency and/or other revenue agencies. The Indian Health Service will not withhold taxes nor will it issue a W-2 to the contractor.

1.4.5 The Contractor shall be paid upon submission of an invoice and completion and acceptance (if deliverable) or verification (if service) by the Contracting Officer's Representative (COR), of the deliverables and/or services indicated below. Submit invoices in accordance with the instructions contained in FAR clause 52.232-25, Prompt Payment, and Section 10 of this contract. Unit price shall be an all-inclusive rate of all other fees including travel expenses, per diem, lodging all cities, state, federal, local taxes and miscellaneous cost associated with the requested contracted services:

Contractor to Complete:

Period of Performance Profession Est Usage Per Year Fixed Unit Price Annual Amount Min Max Est Hours Each Hourly Rate Min Max

Base Year

Custodial Non-Personal Services 2 3 2080

Option Year #1 $_____.__ $_____.__ $_____.__ Option Year #2 $_____.__ $_____.__ $_____.__ Option Year #3 $_____.__ $_____.__ $_____.__ Option Year #4 $_____.__ $_____.__ $_____.__

Wage Determination #2015-5451 dated December 23, 2024 revision #24 is hereby incorporated.

SECTION 2 – DEFINITIONS:

2.1 Acceptance: As stated in FAR, subpart 46.5, Constitutes acknowledgement that the supplies or services conform to the applicable contract quality and quantity requirements and subject to other terms and conditions of the contract.

2.2 Approval: Acknowledgment by the designated Government official that submittals, deliverables, or administrative documents (e.g., insurance certificates, installation schedules, planned utility interruptions, etc.) conform to the contractual requirements. Government approval does not relieve the Contractor from responsibility for compliance with contract requirements.

2.3 Area: A defined geographical region for Indian Health Service administrative purposes. Each Area Office may administer several Service Units.

2.4 Blanket Purchase Agreement (BPA): is a simplified method of filling anticipated repetitive needs for supplies or services.

2.5 Business Associate (BA): Any company or person that shown to, handles, or works with the data or medical records of the medical entity.

2.6 Business Associate Agreement (BAA): A BAA is a contract between a HIPAA-covered entity and a HIPAA BA. The contract protects personal health information (PHI) in accordance with HIPAA guidelines.

2.7 Code of Ethics: The Revised American Nurses Association Code of Ethics and Standards of Practice and Care, published in 1996 by the American Nurses Association, which makes explicit primary goals, values and obligations of the nursing profession.

2.8 Contract: This is a legal binding document between the Government and the Contractor.

2.9 Contractor: The individual award a legal binding contract to provide supplies and services.

2.10 Contracting Officer (CO): A Government employee with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

SF-1449 continued, page 4 of 24

2.11 Contracting Officer's Representative (COR): A federal employee who assists the CO in the administration of this contract. The COR is primarily responsible for the technical assistance and day-to-day program management.

2.12 Customer: Patients, staff and visitors of an IHS service unit and health center.

2.13 Customer Evaluation/Input: Written comments made to the COR regarding the Contractors performance. This is one of the criteria used to evaluate the Contractor's performance.

2.14 Federal Acquisition Regulation (FAR): The FAR is the primary regulation for use by all Federal Executive agencies in their acquisition of supplies and services with appropriated funds.

2.15 Health Clinics/Center: A facility physically separated from a hospital, with a full range of ambulatory services including at least primary care providers, nursing, laboratory, and x-ray, which are available at least 40 hours a week for outpatient care.

2.16 Indefinite Delivery/Indefinite Quantity: No set delivery time and no set quantity amount (used for recurring purchases with no set delivery time or quantity).

2.17 Non-Personal Health Care Services: A contract under which the personnel rendering the health care services are not subject, either by the contract's terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees, as defined in

FAR 37.401

2.18 Ordering Activity: An authorized user of IHS that may issue a Solicitation to obtain required services under this contract.

2.19 Orientation: An activity designed to provide basic familiarization of the facility and transition into the IHS Service Unit and/or Health Center.

2.20 Past Performance Information: Relevant information regarding a contractor's actions under previously awarded contracts.

2.21 Patient Outcome: End result of nursing care.

2.22 Performance Based Matrix: Lists the services and the standards to determine quality of performance.

2.23 Personal Protective Equipment (PPE): The equipment used to protect medical personnel from exposure to biological, chemical, and radioactive hazards.

2.24 Point of Contact: Person other than the COR or the Alternate COR

2.25 Quality Assurance Surveillance Plan (QASP): A written document prepared and used by the government for Quality Assurance surveillance of the contractor's performance.

2.26 Service Unit: The local administrative unit of IHS.

2.27 Standards of Practice and Standards of Care: Authoritative statements by which it describes the responsibilities for which its practitioners are accountable.

2.28 Technical Direction: A directive to the Contractor that approves approaches, solutions, designs, or refinements; fills in details or otherwise completes the general description of work or documentation items; shifts emphasis among work areas or tasks; or furnishes similar instruction to the Contractor.

2.29 Solicitation: An order issued in accordance with the terms of a contract (GSA or VA, etc.) that details a specific requirement.

2.30 Valid Patient Complaint: Justifiable accusation made by a patient and supported by investigation.

2.31 Verifiable Emergency: An unexpected/unplanned absence by the contractor requiring valid documentation to confirm the occurrence.

SECTION 3 – GOVERNMENT-FURNISHED PROPERTY AND SERVICES:

3.1 The Government will provide the following item(s) of Government property to the Contractor for use in the performance of this contract. This property shall be used and maintained by the Contractor in accordance with provisions of FAR Clause 52.245-1, Government Property (found in Section 3).

Item No Property Description Qty. Date Available 1 Computer 1 Upon Arrival 2 Telephone 1 Upon Arrival 3 Desk/Chair 1 Upon Arrival 4 PIV Card 1 Upon Arrival 5 PPE Equipment 1 Upon Arrival

3.2 Government Furnished Information / Property and Services

3.2.1 Information: Government unique information related to this requirement, which is necessary for Contractor performance, made available to the Contractor. The COR will be the point of contact for identification of any required information to be supplied by the Government.

3.2.2 Joint Use by the Government and the Contractor: The Government will provide, for joint use by the Government and the Contractor, all necessary equipment, supplies, and clinic space to perform the services under this contract.

3.2.3 Contractor Exclusive Use:

3.2.3.1 Personal Protective Equipment (PPE): The Government will furnish the Contractor with appropriate PPE other than specified in the contract. The Government will be responsible for any repair, cleaning, and inventory required for the PPE. This does not include any type of uniform or laboratory coat.

3.2.3.2 The Government will provide facility specific contractor identification badges for each contractor. For lost or destroyed badges, the contractor is responsible to pay a minimum charge of $20.00.

3.2.3.3 Training: Facility specific orientation/training is mandatory for the contractor to perform the required duties, e.g., IHS information technology (IT) systems and operational procedures. Training not provided for the purpose of continuing education, career development or individual development.

SF-1449 continued, page 5 of 24

3.3 Contractor Furnished Property

3.3.1 The Contractor shall provide all uniforms and other personal medical instruments.

3.3.2 Uniforms and Lab Coats: Uniforms and Lab Coats must conform to the requirements of the Indian Health Service Manual and meet the approval of the Department/Program Supervisor at each IHS facility.

3.3.3 Other personal medical instruments are defined, as Contractor owned items included but not limited to stethoscopes, scissors and other medical instruments, as appropriate to the work unit. The Contractor must not use unsafe equipment or supplies at any time during performance of this contract. All Contractor furnished equipment and supplies shall be subject to inspection by the Government and must be approved by the COR prior to use by the Contractor.

SECTION 4 - CONTRACTOR FURNISHED ITEMS

4.1 The contractor will provide all other items as required to carry out the services.

SECTION 5 – STATEMENT OF WORK

5.1

A. PURPOSE OF CONTRACT:

• The Contractor will provide Custodial Staffing non-personal services for the following Albuquerque Area Indian Health Service Facility: Taos-Picuris Service Unit (TPSU).

B. LOCATION/HOURS OF OPERATIONS:

• Taos-Picuris Indian Health Center, 1090 Goat Springs Rd, Taos, NM 87571

• 8:00AM – 5:00PM, Monday – Friday.

C. REQUIREMENT:

• Two (2) Contractor Staff. One staff from 6:30 a.m.-3:30 p.m. and the other staff from 8:30 a.m.-5:30 p.m. With staggered lunches to ensure that there is always someone at the facility.

D. MAJOR DUTIES:

• Performs a variety of cleaning functions in a health environment, which involves

• the use of heavy equipment, cleaning chemicals, and special procedures for infection control.

• The contractor will be in accordance with all Federal, State, Local, Tribal and IHS regulations and with minimal divergence from the schedule established and with minimum disturbance and maximum protection of government personnel, property and general public.

• Departments to be maintained – Administration, Business Office, Dental, Health Information Management, Patient Waiting Areas, Outpatient, Exam rooms, Lab, Radiology, Pharmacy, Facility Management, General Supply, Information Technology and all restrooms. Other departments not mentioned will be communicated through the Contracting Officer Representative (COR) or designee.

• All cleaning supplies, machinery, tools and PPE will be provided by TPSU.

• Duties will include:

• Sweeping, moping, wiping down, dusting and polishing of floors, doorways, light fixtures, office furniture, shelving, high and low vents, windows, elevators and stair ways (all high touch areas)

• Refilling of toilet paper, paper towel, soap and hand sanitizer dispensers

• Trash collection to include collection of trash can linings for both regular trash and Bio Hazardous waste cans, transfer of trash and waste to exterior trash and bio-hazardous bins and placement of empty trash bags

• Removal of dirt grime, hard water deposits, urine stains on floors, base boards, walls, urinals, sinks, trash cans, shelving and water fountains (may include scrubbing technique to remove tough stains)

• Polishing of stainless-steel appliances

• Removal of cob webs and adhesive residue in doorways, around windows and on walls

• Operate machinery to buff, strip and wax floors, and shampoo and vacuum for carpet flooring

• Use of ladders to reach high areas for cleaning, dusting and polishing

• Answering pages for Custodial services for on-demand cleaning tasks

• Contractor’s staff will adhere to infection control polices while performing everyday cleaning tasks outline within this scope of work

• Contractor’s staff will utilize appropriate personal protection equipment (PPE) when deemed necessary by

TPSU policy and procedures.

• Duties will be performed in accordance with TPSU Custodial policies and procedures.

• Maintains and ensures department Safety Data Sheets are up to date.

• Annual deep clean of all departments.

• Annual buff, strip and wax floors, and shampoo carpets

E. ROUTINE CLEANING FUNCTIONS

• Plans and coordinates daily work tasks with COR or designee to ensure all patient care areas are cleaned and ready for use in a timely manner so that patient care and schedules are not compromised.

• Removes non-infectious and infectious waste such as biological materials, blood and other body fluids and properly handles and disposes in proper containers. Removes soiled linens. Removes and disposes hazardous waste following established protocol.

• Exercises judgement in deciding which cleaning procedure to use when cleaning various areas. The contractor’s staff is expected to perform assignments independently and without immediate supervision.

• Works from written and/or verbal instructions.

• Maintains required reports or checklists.

• Keeps areas secured and controls the use of issued keys, which supports facility security and safety.

• Follows policies for patient confidentiality and standards of conduct at all times.

• Stocks custodial closets with paper supplies, linen soap and required chemicals.

• Inspects, sorts, folds, counts, stores and distributes clean linen following standard protocol. Interacts with the COR or designee on quality control issues regarding the linen.

• Assists in recordkeeping of supply inventory and usage.

• Perform other housekeeping services related duties as assigned by the COR or designee.

F. CLEANING CHEMICALS

• Mixes and uses chemicals as per directions and follows safety data sheet guidelines.

SF-1449 continued, page 6 of 24

• Clean various areas such as public restrooms, exam rooms, halls, walls, floors, furnishing, equipment, windows, offices, outside entrances, etc. wiping surfaces using proper cleaning techniques, universal precautions, and chemicals.

• Responds to emergency cleaning needs such as infectious/chemical spills, flooding, etc.

G. HEAVY EQUIPMENT

• Vacuums, sweeps and mops floors, carpet (spotting and extracting), stripping/waxing of floors, and linoleum. Uses heavy equipment such as high-speed polishers. Duties will include moving of small to heavy furniture.

• Maintains, cleans and properly stores equipment and other departmental property.

• Reports to the COR or designee of needed repairs to equipment.

H. PHYSICAL EFFORT:

• While performing the duties of this position, the contractor’s staff is regularly required to use their hands, handle or feel objects, use tools, or controls and reach with hands and arms. The contractor’s staff frequently is required to stand, walk, talk or hear. The contractor’s staff is occasionally required to sit, stoop, kneel, crouch, or crawl. The contractor’s staff must regularly lift and/or move up to 15 pounds frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds, frequently push up to 150 pounds. Specific vision abilities required by this job include close vision, color vision and depth perception.

I. WORKING CONDITIONS

• While performing the duties of this position, the contractor frequently works near moving mechanical parts. The contractor occasionally works in outside weather conditions and is exposed to wet or humid conditions, exposure to contagious disease, fumes or airborne particles, and toxic or caustic chemicals. The contractor’s staff is required to follow standard precautions in the use of personal protective equipment (gloves, mask, scrub suits, shoe covers, caps) when a task warrants the use.

J. SCHEDULE

• Services are required 40 hours per week (with an hour NON-PAID lunch break). Scheduled shift may occasionally include weekends and holidays.

• Contractor's staff work hours will be arranged accordingly by the COR or designee, and/or depending on the need of the

Taos Picuris Health Center. Travel to/from the facility site is not included in the schedule hours and contractor's employee cannot invoice that as part of the scheduled shift.

• The Contractor's staff shall be responsible for notifying COR or designee in advance of any situation that would prevent them from their scheduled shift.

• Contractor’s staff is expected to work at minimum 90% of contracted hours.

• Sick leave or unplanned “emergencies” will be adjudicated on a case-by-case basis either via text (before work) or verbal

(during working).

• The unit price paid to the Contractor shall be considered as payment in full for services provided under this contract and shall be inclusive of all travel, taxes, and associated fees. It is the sole responsibility of the contractor to collect and pay for any New Mexico State Gross Receipt Taxes for work performed in the State of New Mexico, regardless of county the work was performed. In no way shall the contractor or contractor’s staff bill or collect from any IHS patient, or from any alternate resource for which the patient may be eligible, any monies for services provided under this contract.

K. CONTRACTOR PERFORMANCE CONDITIONS AND RESPONSIBILITIES

• The Contractor shall possess all licenses and certifications required by Federal, State, and local laws prior to performance of this contract and shall be maintained current during the term of the contract.

• Contractor must have knowledge of healthcare facility cleaning, disinfecting techniques, infection control standards, standard precautions, transmission-based precautions and have knowledge in the proper use of various cleaning chemicals, cleaning supplies and materials.

• Contractor is compensated only for hours actually worked at the agreed compensator rate.

• The Contractor shall designate in writing, a Contractor’s Representative, who has authority to act for the Contractor and be responsible for contract performance. The Contractor shall provide the name, telephone/facsimile number and e-mail address of the Representative in writing to the COR within 5 days after contract award. An alternate name and telephone number shall be provided when the primary person will be absent for more than three days.

• Contractor’s staff shall abide by the IHS facility standards of conduct and the policies and procedures of the service unit and assigned department/unit. Guidelines applicable in the performance of the contract are established doctor's orders, TPSU policy, local directives, and standing orders.

• Contractor’s staff will be courteous, professional, present a neat appearance and be easily recognized. This includes wearing distinctive clothing bearing the name of the company or by wearing appropriate badges that contain the company name and employee name.

• Contractor’s staff will adhere to Indian Health Service and TPSU Policy’s pertaining to HIPPA compliance, annual training requirements and staff conduct.

• Contractor’s staff is responsible for maintaining satisfactory standards of competence, conduct, appearance and integrity.

• The quality of work performance of the contractor’s staff shall be subject to review visually and thru the use of check sheets.

• Contractor’s staff is responsible for notifying the COR or designee if they will be late, or if ill and/or if unable to work for other reasons.

• Cooperative Attitude: Behavior that is positive and displays a willingness to perform assigned tasks and to be a team player.

• Cultural Awareness: Realization and respect for American Indian and Alaska Native practices.

• Contractor’s staff shall possess basic knowledge, skills, and abilities to use a computer.

• Contractor’s staff shall read, understand, speak, and write English to effectively communicate with patients and other health care workers, and shall be respectful of the local, American Indian and Alaska Native culture.

• Minimum TPSU-Furnished Training: Initial training shall cover the topics listed below. The Contractor’s staff will complete the training within 5 workdays.

a) General orientation of basic bacteriological concepts, including the basics of how disease is caused and transmitted, how it can be prevented, reduced or contained through proper environmental sanitation methods.

b) Infection control orientation, relating duty functions to the technical provision of this specification.

c) Proper use and handling of germicidal detergents, supplies and equipment.

d) Care and maintenance of Government-furnished property.

e) Familiarization with applicable facility polices/regulations and their effect on Custodial Services.

f) Familiarization with the TPSU procedures manual.

g) Individual duties and responsibilities.

h) Procedures for replenishing cleaning supplies and obtaining equipment repair.

i) Role of Contractor’s staff in the facility and their impact on patient care

j) Basic orientation to the facility, function, mission, goals

k) Facility emergency fire and disaster program

SF-1449 continued, page 7 of 24

l) Hazardous Communication Standard

m) Bloodborne Pathogens

n) Respiratory Protection

o) Personal Protective Equipment (PPE) including proper donning and doffing

p) Standard Precautions

q) Accident Reporting

r) TB-Precautions (PPD)

s) Hep B

t) Mercury/Spills

u) Proper handling of Regulated Medical Waste, Solid Waste, Chemo Waste Handling and Recycling

v) Linen exchange services, including proper handling and care of all linens.

w) Facility emergency fire and disaster program.

L. Review, Approval and Evaluation

• The COR or designee will review and approve services provided under the terms and conditions of the contract.

• The COR or designee and the Contractor will evaluate the services quarterly during the term of contract and the report of the evaluation will be made a part of the official contract file. The evaluation will be objective and directed toward the progress made in meeting the contract objectives and statement of work, resolve problems encountered, clarify issues that may arise unexpectedly and to evaluate the accomplishments. The evaluation will be conducted on dates mutually agreed to by all parties.

• Quality Assurance Review

a. Overall evaluation of the Contractor's performance in meeting the terms of the contract will be reviewed and monitored according to the applicable Service Unit Quality Assurance and Infection Control Standards. Reviews shall consist of visual inspections of work documented by the COR or designee and thru the use of check sheets completed by the Contractor’s staff.

b. The Contractor will be informed of any quality of service problems by the COR or designee and the Contractor shall take appropriate corrective action within appropriate timeframes specified by the Government

5.2 Work Schedule

5.2.1 Scheduling of Shifts: The COR or Alternate COR at the IHS facility will determine specific tour of duty.

5.2.2 Work Flexibility: As directed by the COR, the Contractor's employee must rotate into other duty sections as needed to support patient care.

5.2.3 Work Absence: The Contractor will perform and obtain approval from their agency who will inform the COR and/or Alternate COR prior to any absence from work. If the length of the absence exceeds working hours the Contractor must request from agency approval at least fifteen (15) business days, (the exception is verifiable emergencies) in advance of the desired absence.

5.2.4 The Contractor must perform and maintain documentation from a qualified health care provider for absences of three (3) or more consecutive days, due to illness, stating:

5.2.4.1 The cause of the current illness or incapacitation AND

5.2.4.2 Indicating the Contractor as contagious or non-contagious.

5.3 The contractor will perform work with multicultural patients and interpreters as necessary for non-English speaking patients.

5.4 Conditions of Contract Services: All contractors providing service under this contract must attend mandatory orientations specified by the Service Unit.

5.5.1 The contractor must be subject to character investigation as required by Public Law 101-630, the Indian Health Child Protection and Family Violence Prevention Act prior to performance of a contract by utilizing the US Office of Personnel Management (OPM), Electronic Questionnaire for Investigation Processing (eQIP) system and this shall include all fingerprinting procedures and clearances. The contractor must provide all requested information necessary to perform Level I and Level II background checks. The contractor must comply with the requirement to obtain security investigations. The contractor must work with the IHS to ensure that the pre-employment screening process includes the appropriate investigation questionnaires and forms to be completed. The contractor will review all completed forms and forward onto the Government personnel. The contractor will be immediately removed from the position (at any time the investigation receives unfavorable adjudication, or, if other unfavorable information that would affect the investigation becomes known.

5.5.2 Identification of Contractor: The Contractor must wear a government issued identification badge during performance of duty.

5.5.3 Management of Medical Information: The Contractor must manage all patient information in accordance with HIPAA standards, Privacy Act, and IHS Service Unit and/or Health Center specific policies and protocols. The Contractor must immediately report to the Contracting Officer or COR any information or circumstances that may violate any statute, policy, or procedure.

5.5.4 IHS Information Technology Systems: In performance of this contract, the Contractor must adapt to and successfully utilize IHS information technology systems such as Electronic Health Records (EHR) or RPMS, which the IHS has deemed necessary for acceptable contractor performance. The IT policies and procedures are available to the Contractor at the Service Unit and the Contractor will adhere to the IHS Information Technology System Security Policies and procedures. The Contractor must follow all appropriate federal required information Technology security requirements and will be operating under Health Insurance Portability and Accountability (HIPAA) and Privacy Act regulations.

5.5 CONTRACTOR QUALIFICATION REQUIREMENTS:

5.5.1 Mandatory Professional Credentials:

(None)

5.5.2 Experience: The Contractor must have a resume that provides experience that equips the applicant with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position.

5.5.3 No Motor Vehicle Operator's License Required: Contractors will not operate any Government-Owned vehicles. If required to provide health care services, they are allowed only as passengers in the Government-Owned Vehicle driven by a Federal employee.

SF-1449 continued, page 8 of 24

5.5.4 Health Requirements of Contracted Healthcare Providers: Furnish documentation that reflects immunity for the indicated vaccine preventable diseases through documented disease, vaccination history, serology results, and/or any documented episodes of adverse events after vaccination. Any contractor’s employee who is allergic to a component of a vaccine and/or have a history of a severe reaction to a vaccine is not required to receive that vaccine with documented proof of contraindication to the vaccination. The following are additional requirements for specific vaccine preventable diseases.

• Measles:

- Vaccinations with 2 doses of live measles or MMR vaccines administered at least 28 days apart,

- Laboratory evidence of immunity,

- Laboratory confirmation of disease, or

- Birth before 1957.

• Mumps:

- Vaccinations with 2 doses of live mumps or MMR vaccines administered at least 28 days apart,

- Laboratory evidence of immunity,

- Laboratory confirmation of disease, or

- Birth before 1957.

• Rubella:

- Vaccinations with 1 dose of live rubella or MMR vaccines administered at least 28 days apart,

- Laboratory evidence of immunity,

- Laboratory confirmation of disease, or

- Birth before 1957

• Hepatitis B:

- Vaccinations with three doses of Hepatitis B vaccines, or

- signed declination of Hepatitis B vaccination series.

• Varicella:

- Vaccinations with two doses of varicella at least 4 weeks apart,

- Laboratory evidence of immunity or confirmation of disease,

- Diagnosis or verification of history of varicella disease by a health care provider, or

- Diagnosis or verification of a history of herpes zoster by a health care provider.

• Influenza:

- Vaccination with one dose of current annual influenza season vaccine.

- Documented proof of the contraindication to the influenza vaccination as outlined by Advisory Committee on Immunization Practices recommendations, or

- Written statement justifying religious exemption from influenza vaccination.

Note: unvaccinated contract staff with an approved medical or religious exemption must wear an IHS-provided surgical or similar mask when working in patient care areas or other areas frequented by patients in an IHS facility during the influenza season.

• Pertussis -Vaccination with one dose of Tdap vaccine.

• Any additional immunization in accordance with IHS Immunization Policy that is available upon request.

The contract staff must have written documentation of TB test (TST or IGRA) within the last 12 months. If documented Positive TB test:

- Provide chest x-ray report of “No active TB disease” following positive TB test.

- Annual sign and symptoms screen:

• If negative sign and symptom screen, follow up chest x-ray not indicated.

• If signs and symptoms screen positive, contract staff must have written documentation of chest x-ray and health care provider evaluation.

Credentialed provider contract staff they must have documentation from the provider’s physician or chief of staff that confirms they do not have any health problems (including disability, emotional stability, drug, or alcohol dependency) that might impair his/her ability to care for patient at time of application.

5.5.5 Criminal History Background Check:

Contractor’s employees whose duties and responsibilities involve regular contact or control over children or information to the Indian Health

Service Information Systems are subject to a character investigation as required by Public Law 101-630, The Indian Child Protection and Family Violence Act. The minimum standards of character shall ensure that none of the individuals described in this order have been found guilty of, or entered a plea of nolo contendere or guilty to, any felonious offense, or any of two or more misdemeanor offenses, under federal, state, or tribal law involving crimes of violence; sexual assault, molestation, exploitation, contact or prostitution; crimes against persons; or offenses committed against children. These crimes do not hold a time statue and will be evaluated the same under any Child Care “CNACI” investigation with IHS. IHS will conduct these investigations following award of a contract and will not be part of the contract period of performance. Until the character investigation has been completed and the Contracting Officer notified of the results, the Contractor‘s employees must not have unsupervised contact with Indian children and are not able to work a scheduled shift until the security check is performed and clearance has been obtained by the appropriate agency. At a minimum, fingerprints are required, and upon clearance of this stage, a contractor’s employee may work a scheduled shift. All Contractors’ employees are subject to criminal background check prior to performing services and prior to the period of performance in accordance with the Solicitation terms and conditions. The contractor shall ensure that each of their employees complete the Certification of Criminal History and Background Check Packet. The completed forms are to be returned to the COR. Additional Background Check packets can be obtained through the COR. See HHSAR Clauses 352.237-72 and 352.237-73. The estimated timeframe for a contractor background check is 6-8 weeks.

5.5.6 Required Training: Protecting Children from Sexual Abuse as stated in IHM Circular 11-2: Contractor Training Plan for Implementation of Indian Health Manual Part 11, Chapter 2, Protecting Children from Sexual Abuse by Health Care Providers. Each provider must take this training within 30 calendar days from their start date at the service unit. Certificate should be provided to the COR and completed annually.

5.5.7 Subpoenas/Testimonies: Contractors are mandated to cooperate with the appropriate IHS managers when the contractors' employees are subpoenaed or requested by Tribal, State or Federal Parties to provide testimony as stated in Section 5-27.3(B)(9) of the Indian Health Manual.

5.7 Conflicts: For any conflicts between the COR and the Contractor's employee, the contractor employee should contact their contracting agency. If this situation needs further remedies, then the Contractor will contact the Contracting Officer.

SECTION 8 - INSPECTION AND ACCEPTANCE

8.1 INSPECTION AND ACCEPTANCE: All work under this contract is subject to inspection and final acceptance by the Contracting Officer or the duly authorized representative of the government. The COR, as a duly authorized representative of the Contracting Officer, shall assume the responsibilities

SF-1449 continued, page 9 of 24 for monitoring the Contractor's performance, evaluating the quality of services provided by the Contractor and performing final inspection and acceptance of all deliverables and services called for by the contract.

8.2 FEDERAL ACQUISITION REGULATION {48 CFR CHAPTER 1) CLAUSES

FAR Clause No. Title Date 52.246-4 Inspection of Services – Fixed Priced (Aug 1996)

SECTION 9 - DELIVERIES OR PERFORMANCE

9.1 PERIOD OF PERFORMANCE: The period of performance will be for a 12-month base year period with 4 one-year option period for renewal.

9.1.1 Services under this contract shall commence NLT 10 calendar days after all clearances occur.

9.1.2 Total contract award must not exceed five years.

9.2 PLACE OF PERFORMANCE: The contractor will provide requested non-personal healthcare services to the following Albuquerque Area Indian Health Service Facility:

Taos Picuris Service Unit 1090 Goat Springs Road Taos, New Mexico 87571

9.3 Travel to and from the facility/office site are not included in the tour of duty. See Section 5.2 for shift hours.

9.4 GOVERNMENT HOLIDAYS (https://www.federalpay.org/holidays)

New Year's Day Martin Luther King's Birthday President's Day Memorial Day Independence Day Labor Day Columbus Day Veteran's Day Thanksgiving Day Christmas Day Juneteenth

*Any other day specifically declared by the President of the United States to be a national holiday: https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/

SECTION 10 - CONTRACT ADMINISTRATION

10.1 AUTHORITIES OF GOVERNMENT PERSONNEL: Notwithstanding the Contractor's responsibility for total management during the performance of this

Contract, the administration of the Contract will require maximum coordination between the Government and the Contractor. The following individuals will be the Government's points of contact during the performance of this Contract.

10.2 CONTRACTING OFFICER

The IHS Contracting Officer (CO) is the only individual authorized to modify this Contract. The CO responsible for administrative and contractual issues concerning this Contract is:

Eric Wright, Contracting Officer (CO) Indian Health Service/Division of Contracts & Grants Management (DCGM) 4101 Indian School Road NE, Suite 225 Albuquerque, NM 87110 Phone: 505-256-6752 Email: eric.wright@ihs.gov

Send all communications pertaining to contractual and/or administrative matters to the address above and to the Contract Specialist administering this Contract.

10.3 CONTRACT ADMINISTRATOR

· All Contract administration performed by:

Eric Wright, Contract Specialist (CS) Indian Health Service/Division of Contracts & Grants Management (DCGM) 4101 Indian School Road NE, Suite 225 Albuquerque, NM 87110 Phone: 505-256-6752 Email: eric.wright@ihs.gov

10.4 CONTRACTING OFFICER'S REPRESENTATIVE (COR)

10.4.1 Gail Osborne, 575-758-6978 and Brandee Findley, 575-758-6948, are hereby designated as COR for this service. The COR responsibilities will be to coordinate with the contractor the technical aspects of this service and the review of performance hereunder. The COR does not have the authority to change or alter the order amount, terms and conditions.

10.4.2 The COR’s responsibilities will include ensuring contractor accountability. Monitoring the Contractor’s technical progress including the surveillance and assessment of performance and recommending to the CO changes in requirements. Interpreting the PWS. Performing technical evaluations as required. Perform technical inspection and acceptance as required. Assisting the Contractor in the resolution of technical problems encountered during performance. Perform receiving and processing invoices for payment.

10.5 TECHNICAL MONITORING

(a) Performance of work under this contract must be subject to the technical direction of the COR identified above, or an Alternate COR designated in writing. The term "technical direction" includes, without limitation, direction to the Contractor that directs or redirects the labor effort. Shifts the work between work areas or locations, fills in details and otherwise serves to ensure that task areas outlined in the PWS accomplished satisfactorily.

(b) Technical direction must be within the scope of the specification(s)/work statement. The COR does not have authority to issue technical direction that

(1) Constitutes a change of assignment or additional work outside the specification(s)/ PERFORMANCE WORK STATEMENT;

(2) Constitutes a change as defined in the clause entitled 52.243-1 Changes-Fixed-Price.

(3) In any manner causes an increase or decrease in the contract price, or the time required for contract performance;

(4) Changes any of the terms, conditions, or specification(s)/work statement of the contract;

(5) Interferes with the Contractor's right to perform under the terms and conditions of the contract; or

(6) Directs, supervises or otherwise controls the actions of the Contractor's employees.

https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/ https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/ mailto:eric.wright@ihs.gov

SF-1449 continued, page 10 of 24

(c) Technical direction may be oral or in writing. The COR shall confirm oral direction in writing within five workdays, with a copy to the Contracting Officer.

(d) The Contractor shall proceed promptly with performance resulting from the technical direction issued by the COR. If, in the opinion of the Contractor, any direction of the COR, or his designee, falls within the limitations in (b), above, the Contractor shall immediately notify the CO no later than the beginning of the next Government work day.

(e) Failure of the Contractor and the CO to agree that technical direction is within the scope of the contract shall be subject to the terms of the clause entitled "Disputes" (FAR 52.233-1, Disputes).

10.6 INVOICE SUBMISSION

10.6.1 The Contractor shall submit invoices once per month. Electronically sent via e-mail complete invoice with all required documentation to:

10.6.1.1 Contracting Officer's Representative (COR): Gail Osborne, gail.osborne@ihs.gov

10.6.1.2 Alternate COR: Brandee Findley, brandee.findley@ihs.gov

10.6.1.3 IPP: https://www.ipp.gov

* Please do not sent to the CS or Finance Office any other invoice related documents such as deliverables, reports or balance statements).

Failure to submit required documents directly to the offices listed above will delay prompt payment of your invoice.

10.6.2 For invoices submitted by email, the subject line of your email invoice submission shall contain the Contractor's name, UEI and TIN numbers, contract number, and invoice. The Contractor shall send one email per contract monthly. The email may have multiple invoices for the contract. Invoices accepted in one of these formats: PDF, TIFF, or Word only (no Excel formats). The electronic file cannot contain multiple invoices; example, 10 invoices requires 10 separate files (PDF, TIFF, or Word).

10.6.3 Submit invoices in accordance with the contract terms, i.e. payment schedule, progress payments, partial payments, deliverables, etc.

10.6.4 All information set forth in FAR Clause 52.212-4(g) entitled Invoice, must be included in all invoices for it to constitute a proper invoice.

FAR 52.212-4(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the

Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR Part 1315.

10.6.5 In accordance with OMB Memorandum, M-11-32; Agencies shall make payments to small businesses as soon as practicable, with the goal of making payments within 15 days of receipt of a proper invoice. For a small business contractor not paid within this (15 day) accelerated period, the contractor will not be given a late-payment interest penalty. Interest penalties, as prescribed by the Prompt Payment Act, remain unchanged by means of this memorandum. All small businesses shall label all invoices as "Small Business."

10.6.6 Additionally, in accordance with OMB Memorandum, M-12-16, fill prime contractors are encouraged to disburse funds received from the Federal Government to their small business subcontractors in a prompt manner.