Sol_75H70720R00018 UMUSU Cisco Communications Network Equipment Unified Communications and VoIP Telephone System.pdf

SEE ADDENDUMIS CHECKED

CODE 18a. PAYMENT WILL BE MADE BY

CODE

FACILITYCODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

OFFEROR

Albuquerque NM 87110 4101 Indian School Rd NE, Suite 225 Albuquerque Indian Health Service

UMUSUIHS CODE 16. ADMINISTERED BYCODE

X

X

X

334210

SIZE STANDARD:

100.00 % FOR:SET ASIDE:UNRESTRICTED OR203

RFPIFB

10. THIS ACQUISITION ISCODE

RFQ

14. METHOD OF SOLICITATION

13b. RATING

NAICS:

SMALL BUSINESS

09/25/2020 1200 MD

09/08/2020

505-256-6752ERIC WRIGHT

(No collect calls)

INFORMATION CALL:

FOR SOLICITATION 8. OFFER DUE DATE/LOCAL TIMEb. TELEPHONE NUMBER a. NAME

4. ORDER NUMBER3. AWARD/ 6. SOLICITATION

75H70720R00018

5. SOLICITATION NUMBER

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 1. REQUISITION NUMBER PAGE OF

1 29 OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

TELEPHONE NO.

17a. CONTRACTOR/

Towaoc Colorado 81334 PO Box 49 232 Rustling Wilow Street Ute Mountain Ute Service Unit

15. DELIVER TO

Albuquerque NM 87110 4101 Indian School Rd NE, Suite 225

9. ISSUED BY

7.

2. CONTRACT NO.

EFFECTIVE DATE

1,250

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW

ISSUE DATE

DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

11.

SEE SCHEDULE

12. DISCOUNT TERMS

THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13a.

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

8(A)

Albuquerque Indian Health Service

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

24.

AMOUNT

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SCHEDULE OF SUPPLIES/SERVICES

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ITEM NO.

Solicitation# 75H70720R0018 is issued to provide Cisco Communications Network Equipment, Unified Communications and a VoIP Telephone System at the Ute Mountain Ute Health Center in Towaoc, Colorado.

CASCADING SET-ASIDE

This solicitation is set-aside for Small Business Indian Firms (SBIF) pursuant to the Buy Indian Act 25 U.S.C. 47. If IHS does not receive at least two offers that are reasonably priced offers from SBIF?s, IHS will then evaluate quotes

(Use Reverse and/or Attach Additional Sheets as Necessary)

HEREIN, IS ACCEPTED AS TO ITEMS:

X

XX

DATED

ERIC K. WRIGHT

. YOUR OFFER ON SOLICITATION (BLOCK 5),

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER

ARE

ARE

31c. DATE SIGNED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print)

ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

OFFER

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

ARE NOT ATTACHED.

ARE NOT ATTACHED.

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

30b. NAME AND TITLE OF SIGNER (Type or print)

30a. SIGNATURE OF OFFEROR/CONTRACTOR

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

25. ACCOUNTING AND APPROPRIATION DATA

29. AWARD OF CONTRACT:

REF.

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32c. DATE 32b. SIGNATURE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

40. PAID BY39. S/R VOUCHER NUMBER38. S/R ACCOUNT NUMBER

37. CHECK NUMBER

FINALPARTIAL

36. PAYMENT

FINALPARTIAL

35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER33. SHIP NUMBER

COMPLETE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

42d. TOTAL CONTAINERS42c. DATE REC'D (YY/MM/DD)

42b. RECEIVED AT (Location)

42a. RECEIVED BY (Print)

41c. DATE41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

STANDARD FORM 1449 (REV. 2/2012) BACK

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

and consider award to other small business concerns under the following 5-tier cascading set-aside (in order of first consideration to last consideration):

1st Tier: Small Business Indian Firms

2nd Tier: Service Disabled Veteran Owned Small

Businesses

3rd Tier: Certified HubZone Small Businesses

4th Tier: Small Disadvantage Businesses

5th Tier: All other Small Business Concerns

32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

29 2 of

75H70720R00018, Cisco Communications Network Equipment, Unified Communications and a VoIP Telephone System

1: GENERAL

(a) Ute Mountain Ute Health Center (UMUHC) seeks to attract highly qualified Contractors and Vendors to provide for a complete installation and maintenance of a Voice over Internet Protocol (VoIP) telephony system to meet the Business and Mission needs for UMUHC.

(b) The Project will provide for a complete Voice over Internet Protocol (VoIP) Telephony implementation that will include Hardware, Software, Licensing, Warranty Coverage, Security and Encryption, Support, Preventive Maintenance, and Configurations for a turnkey system.

(c) The Project will also provide for Cisco Communications Network Equipment Replacement and New Network Cabling to support the VoIP Telephony System.

(d) This document describes the system requirements and parameters of installation and maintenance needed for providing a proposal for this project.

2: BACKGROUND

(a) Ute Mountain Ute Health Center (UMUHC) is one of (3) Locations under the Southern Colorado Ute Service Unit (SCUSC), and is located in Towaoc, Colorado, https://www.ihs.gov/albuquerque/healthcarefacilities/utemountainute/.

(b) Ute Mountain Ute Health Center’s Telecommunication and Network Infrastructure is currently as:

• (1) - Cisco 2951 Router

• (4) - Cisco Non-POE Catalyst 3650 24-port 4x1G Switches

• (2) - Toshiba Strata DK424 Phone System

• (65)- Toshiba DKT3020C-SD Phones

• Aleen VME Pro Voice Mail System

• (4)-T1 Circuits for Internet

• Phone Features that include the following:

o 2 Private Business Lines o 22 Additional Line-PRI BUS Flat o 11-3 Way Call Transfer o 7-Hunt Feature

• (13)-Analog Lines/Fax Lines

• Demarcation (Demarc) Point is located in the Mechanical Room

• Cat5e Network Cabling throughout the facility

• Cat5e Network Cabling punched down to patch panels in the Server Room

• Copper pairs for analog phones throughout the facility

• Copper pairs for analog phones and fax lines punched down to 66-blocks located in the Mechanical Room

• Copper pairs for analog phones are either cat5e cabling or 25 pair

3: SCOPE OF WORK

(a) The Contractor will submit a proposal fulfilling the following requirements:

• Provide and Recommend a Complete Cisco Unified Communications System Architecture, Cisco VoIP and Unified Communications Networking for Ute Mountain Ute Health Center with Quality of Service (QOS).

• Provide and Recommend a New Cisco Router that will replace the Cisco 2951 Router,

• The new Cisco Router will support LAN/WAN Network Infrastructure, that will include the following Telecom

Circuits; (4)-T1 Internet Circuits, 50Mbps Fiber Circuit (In process of upgrading to replace the (4)-T1 Circuits), and a Voice T1.

• The new Cisco Router will include Encryption and Security Configuration.

• The new Cisco Router will include applicable Licensing, and High-Density Packet Voice and Video Digital

Signal Process (PVDM) to support the VoIP infrastructure.

• Provide and Recommend New Cisco Power-Over-Ethernet (POE) Switches for the LAN/WAN network infrastructure to replace the non-POE Cisco Catalyst 3650 Network Switches.

• Provide and Recommend Customer IP Phones and accommodate Analog line ports. Analog Lines or Devices are patient trim line phones, wall-mounted courtesy phones and fax machines. IP Phones shall be configured and installed by the Contractor for the Place of Performance. Existing Facility has a count of (65) current phones.

• Provide and Recommend an additional (24) Customer IP Phones that will installed in the New Modular Building.

https://www.ihs.gov/albuquerque/healthcarefacilities/utemountainute/

75H70720R00018, Cisco Communications Network Equipment, Unified Communications and a VoIP Telephone System

• Provide and Recommend at least (5) Customer IP Phones as Spares.

• Provide and Recommend one Customer Conference IP Phone capabilities for Current UMUHC Facility.

• Provide and Recommend one extra Customer Conference IP Phone for the New Modular Building.

• Provide and Recommend Customer IP Phones supporting 1Gbps LAN Ethernet. (To be used for PC connection off of IP Phone).

• Provide and Recommend Configurations to DHCP Scope Services to Support VoIP Implementation.

• Provide and Recommend a Cisco Call Center Express and Integrated Voice Response application for the Place of Performance; Calling Tree, Auto-Attendant Services.

• Provide capabilities in Over-The-Phone Paging, Voice Messaging and Networking, and Analog Faxing.

• Provide Emergency Alert Responder capabilities and integration for the Place of Performance; 911, Fire Alarm integration.

• Provide a 3-Year Cisco SmartNet part replacement and repair (maintenance) for all proposed technology.

• Provide and Recommend a transfer of knowledge training, documentation, administrative white-papers of help files to maintain VoIP implementation.

• Provide and Recommend Network cabling replacement to support full VoIP implementation. Existing Facility has a count of (130) Data Ports throughout.

• Network Cabling will include all hardware to complete Cabling termination into the Server Room: Cabling, jacks, patch panels, service loops, patch cabling for Server Side (patch panel to network switches).

• Provide and assist with Local Exchange Carrier switchover and implementation to new VoIP Telephony System.

• Provide and assist with Indian Health Service’s Network Operations & Support Center’s switchover and implementation to new VoIP Telephony System.

• Provide and assist with recommendations with scope and tasks that may not be currently listed to complete the implementation of a new VoIP Telephony System.

(b) The Contractor/Vendor shall ensure completion of services for each scope identified.

(c) The Contractor will provide services for the entirety of this Project. Plans and Designs will be communicated with all stake holders involved in the project, to include:

• Albuquerque Area Office Acquisitions/Procurement Group

• Ute Mountain Ute Health Center’s Key Administrative Personnel and Information Technology Group

• The Local Exchange Carrier, CenturyLink

• Indian Health Service’s Network Operations & Support Center

• Albuquerque Area Office Information Management System Group

(d) The Contractor/Vendor shall provide Technicians, and/or Specialists, all tools, equipment, labor, material and transportation necessary to provide the service.

(e) The Contractor/Vendor shall notify the Government immediately of any problems that occur throughout the Project. If issue arises, this will be helpful in relaying information to Project Stakeholders, to be kept informed of possible delays, or to assist in problem resolution, or provide alternative resolutions.

(f) The Contractor/Vendor shall not perform any tasks under this scope of work that constitute work of policy, decision making, or of a managerial nature that is the direct responsibility of the Government.

(g) The Contractor shall follow Ute Mountain Ute Tribal Ordinances and Laws where applicable. This includes identification at the Security Checkpoint upon entry towards the Towaoc Community.

4: QUALIFICATIONS

(a) The Contractor shall possess the following qualifications to meet the agency requirements:

• Proposed design and implementation must converge with existing data network infrastructure

• Have prior 5 years of demonstrated experiences as a Certified Partner in Enterprise Cisco VoIP Technology design and implementation

• Vendor is an experienced subject matter expert in the required technology to configure, integrate and deploy

Cisco VOIP and Unified Communication Technologies

• The Contractor shall have the qualified full time personnel Cisco on board as key personnel for each phase of the project:

75H70720R00018, Cisco Communications Network Equipment, Unified Communications and a VoIP Telephone System o Cisco Certified Network Professional Voice (CCNP Voice) for converged IP networks, Unified Communications, Cisco Unity Connection and Cisco Unified Presence Technologies.

o Cisco Certified Network Professional (CCNP) for Enterprise level implementation of Routing and Switching.

o Cisco Certified Internetwork Expert Collaboration (CCIE Collaboration) for implementation, interoperability and design of Unified Communications, Mobility, Voice, Video and Presence.

• Vendor shall provide a minimum of 3 references of completed deployment of Cisco Technology.

5: PLACE OF PERFORMANCE

(a) Ute Mountain Ute Health Center’s Physical Address is:

Ute Mountain Ute Health Center 232 Rustling Willow Street, Complex D Towaoc, Colorado 81334

(b) Hours of Operation:

Ute Mountain Ute Health Center’s Business Hours are Monday-Friday, 7:00am – 5:00pm

(c) Government Holidays: Holidays observed by the Federal Government:

HOLIDAY DATE

New Year’s Day January 1st Birthday of Martin Luther King, Jr Third Monday in January Washington’s Birthday Third Monday in February Memorial Day Last Monday in May Independence Day July 4th Labor Day First Monday in September Columbus Day Second Monday in October Veterans Day November 11th Thanksgiving Day Fourth Thursday in November Christmas Day December 25th

6: PERIOD OF PERFORMANCE

(a) The Period of Performance will begin 10 days after award.

7:ADMINISTRATIVE DATA

(a) The proposal will include the following:

a. Hardware Breakdown and cost for Recommended Proposal

i. New Network Equipment Replacement

ii. New VoIP Phone Equipment

iii. New Cabling

b. Software Breakdown and cost for Recommend Proposal

i. New Network Equipment Replacement

ii. New VoIP Phone Equipment

iii. Licensing and Encryption

c. Smartnet Coverage for 3 years

d. Engineering Breakdown and costs

e. Project Management Breakdown and costs

f. Travel and Lodging Breakdown and costs

g. Material Freight

8: SECURITY, SAFETY, and PRIVACY

(a) The Contractor shall take appropriate security measures to ensure systems and other Government property is stored and installed in accordance with security guidelines and applicable regulations.

(b) The Contractor shall comply with all Federal, State and Local Safety regulations.

(c) The Contractor will adhere to Privacy and Patient Confidentiality laws that are consistent with the Privacy Act and AAAHC regulations.

75H70720R00018, Cisco Communications Network Equipment, Unified Communications and a VoIP Telephone System

(d) UMUHC will ensure security measures are in place to protect for Privacy and Confidentiality.

9: GOVERNMENT FURNISHED PROPERTY

(a) The Contractor shall safeguard all Government property provided for contractor use.

(b) The Contractor shall notify the Government any time the Contractor moves Government furnished equipment.

(c) The Contractor shall ensure that the Government facilities, equipment and materials are secured at the close of each work period.

(d) The Contractor shall take appropriate measures to safeguard Government Issued Security badges and/or common access cards.

(e) The Government shall provide access to applicable areas to complete the work requested.

(f) The Government will provide appropriate space, and power, to complete the work requested.

10: END OF LIFE AND END OF SALES CIRCUMSTANCES

(a) Manufacturer Upgrades and Retirement Solutions: If the Contractor has determined a proposed product with the manufacturer that an upgrade to replace existing components or retiring of a technical or feature solution is warranted within 12-months of the period of performance of this project, the Contractor shall recommend the next available product line or solution that meets the SOW requirements.

(b) End-Of-Life and End-Of-Sale Bill of Material components: If the Contractor has determined a product, technical or feature, will be at End-of-Life (EOL) or End-of-Sale (EOS), within 12-months of the period of performance, the Contractor shall recommend the next available product line that meets the SOW requirements.

11: APPLICABLE DOCUMENTS AND PUBLIC INFORMATION

1. Indian Health Service (IHS) http://www.ihs.gov/aboutihs/

2. Health Insurance Portability and Accountability Act (HIPAA) of 1996 http://aspe.hhs.gov/admnsimp/pl104191.htm

3. Privacy Act of 1974.

http://www.justice.gov/opcl/privacy-act-1974

4. AAAHC, Accreditation Association for Ambulatory Health Care https://www.aaahc.org/

5. Federal Information Processing Standards (FIPS) http://www.nist.gov/itl/fips.cfm

6. Federal Information Security Management Act of 2002 (FISMA) and E-Government of 2002 http://csrc.nist.gov/groups/SMA/fisma/

7. HHS OCIO Policies, Standards, and Charters – IT Security and Privacy http://www.hhs.gov/ocio/policy/

8. IHS Security and Privacy Policies http://www.ihs.gov/IHM/index.cfm?module=dsp_ihm_pc_main

9. OMB Circular A-130, Management of Federal Information Resources, Appendix III, Security of Federal Automated Information Resources (Computer Security Act of 1987) https://www.whitehouse.gov/omb/circulars_a130_a130trans4/

10. Homeland Security Presidential Directive (HSPD-12) http://www.dhs.gov/homeland-security-presidential-directive-1 http://www.ihs.gov/aboutihs/ http://aspe.hhs.gov/admnsimp/pl104191.htm http://www.justice.gov/opcl/privacy-act-1974 https://www.aaahc.org/ http://www.nist.gov/itl/fips.cfm http://csrc.nist.gov/groups/SMA/fisma/ http://www.hhs.gov/ocio/policy/ http://www.ihs.gov/IHM/index.cfm?module=dsp_ihm_pc_main https://www.whitehouse.gov/omb/circulars_a130_a130trans4/ http://www.dhs.gov/homeland-security-presidential-directive-1

75H70720R00018, Cisco Communications Network Equipment, Unified Communications and a VoIP Telephone System

EVALUATION FACTORS FOR AWARD

To be considered for award of a contract under this solicitation, the offeror must comply with the following criteria. Failure to provide evidence of the following shall automatically disqualify an offeror from further consideration.

The following responsibility factors will be used as a basis for the technical evaluation of offeror’s proposals. The contractor shall meet the technical requirements, possess the required experience and provide Point of Contacts for any government contracts and DUNS number for the following:

a) Have a minimum of five (5) years’ positive past performance and experience

b) Have performed similar type projects in scope and size within the last two (2) years and provide documentation of completed projects.

c) Can provide Cisco Certified Equipment and Cisco Certified & Authorized Technicians

d) Must be a Cisco Gold Partner

e) Have experience in the local geographical area and can respond physically within 4 hours of an issue with the system.

f) Have the ability, including equipment and personnel, to provide reports required elsewhere in this SOW within thirty calendar days after completion of work at the specified facility.

g) Price

The contractor shall provide a customer service representative assigned to the account to assist in providing information on product description, product ordering and coordinating service arrangements. The Contractor is responsible for performing or having performed all inspections and tests necessary to substantiate that the supplies or services furnished under this contract conform to contract requirements, including any applicable technical requirements. This clause takes precedence over any Government inspection and testing required in the contract’s specifications, except for specialized inspections or tests specified to be performed solely by the Government.

RELATIVE IMPORTANCE OF EVALUATION CRITERIA

Factor C is most important factors followed by D,E,A,B,F. Factors C, D and E, when combined, are significantly more important than price. The award will be made on a best-value basis; both price and other factors considered. The Source Selection Team will evaluate the technical aspects; the contracting officer will evaluate the pricing.

52.237-1 SITE VISIT (APR 1984)

Offerors or quoters are urged and expected to inspect the site where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost of contract performance, to the extent that the information is reasonably obtainable. In no event shall failure to inspect the site constitute grounds for a claim after contract award. Potential offerors interested in viewing the facility prior to submitting their proposal, a MANDATORY site visit is scheduled for the following dates with Contracting Officer’s Representative (COR) Clinton Gropp, 970-565-4441:

Proposed Schedule for Site Visit:

Preferred:

September 9, 2020, 8am – 4 pm September 10, 2020, 8am – 4 pm September 11, 2020, 8am – 4 pm

Backup Day:

September 14, 2020, 8am – 4 pm

Proposals from offerors who did not attend the mandatory site visit will not be accepted.

75H70720R00018, Cisco Communications Network Equipment, Unified Communications and a VoIP Telephone System

12: ATTACHMENTS

Attachment A: Current Existing Facility Diagram:

75H70720R00018, Cisco Communications Network Equipment, Unified Communications and a VoIP Telephone System

Attachment B: New Modular Building Diagram:

75H70720R00018, Cisco Communications Network Equipment, Unified Communications and a VoIP Telephone System

Attachment C: UMUHC LAN/WAN Diagram:

75H70720R00018, Cisco Communications Network Equipment, Unified Communications and a VoIP Telephone System

75H70720R00018, Cisco Communications Network Equipment, Unified Communications and a VoIP Telephone System

Attachment D: UMUHC Current Router/Switch/Patch Panel Rack:

75H70720R00018, Cisco Communications Network Equipment, Unified Communications and a VoIP Telephone System

Attachment E: UMUHC Current BackBoard for new incoming Fiber Circuit:

Attachment F: UMUHC Current IT Server Room Diagram:

75H70720R00018, Cisco Communications Network Equipment, Unified Communications and a VoIP Telephone System

Attachment G: Image 1 of Current DEMARC Point:

75H70720R00018, Cisco Communications Network Equipment, Unified Communications and a VoIP Telephone System

Attachment H: Image 2 of Current DEMARC Point:

75H70720R00018, Cisco Communications Network Equipment, Unified Communications and a VoIP Telephone System

Attachment I: Image 3 of Current DEMARC Point:

75H70720R00018, Cisco Communications Network Equipment, Unified Communications and a VoIP Telephone System

Attachment J: Image 4 of Current DEMARC Point:

PRICING

The Contractor's pricing/cost includes all mandatory Federal, State and Local taxes and delivery/shipping costs. It is the sole responsibility of the Contractor to collect and pay for all New Mexico State Gross Receipt Taxes for business/work performed in the State of New Mexico, regardless of county the business/service/work was performed. A firm fixed-price contract will be awarded for a base year, with four, one-year options for renewal. Total contract award shall not exceed one year unless options exercised. Option renewals will be on the basis of satisfactory services provided and contingent upon availability of funds for the appropriate fiscal year.

WAGE DETERMINATIONS

Wage Determination #2015-5435 (Revision #12) dated 07-01-2020 is hereby incorporated.

CONTRACT OFFICER REPRESENTATIVE (COR)

Clinton Gropp, 970-565-4441, is hereby designated as Contract Officer’s Representative for this service. The Contract Officer Representative responsibilities will be to coordinate with the contractor the technical aspects of this service and the review of performance hereunder. The Contract Officer’s Representative does not have the authority to change or alter the order amount, terms and conditions.

The Contract Officer’s Representative responsibilities include ensuring contractor accountability, monitoring the contractor's technical progress- including the surveillance and assessment of performance and recommending to the Contracting Officer changes in requirements, interpreting the statement of work, performing technical evaluations as required, performing technical inspection and acceptance required, assisting the contractor in the resolution of technical problems encountered during performance and receiving and processing invoices for payment.

75H70720R00018, Cisco Communications Network Equipment, Unified Communications and a VoIP Telephone System

CASCADING SET-ASIDE

This solicitation is set-aside for Small Business Indian Firms (SBIF) pursuant to the Buy Indian Act 25 U.S.C. 47. If IHS does not receive at least two offers that are reasonably priced offers from SBIF’s, IHS will then evaluate quotes and consider award to other small business concerns under the following 5-tier cascading set-aside (in order of first consideration to last consideration):

1st Tier: Small Business Indian Firms

2nd Tier: Service Disabled Veteran Owned Small Businesses

3rd Tier: Certified HubZone Small Businesses

4th Tier: Small Disadvantage Businesses

5th Tier: All other Small Business Concerns

QUESTIONS

In accordance with FAR 15.201 Exchanges with Industry before receipt of proposals, please refer to solicitation #(RFP19- 242-SOL-00016) when requesting information regarding the solicitation via e-mail to eric.wright@ihs.gov, facsimile: (505) 256-6848 or phone: (505) 256-6752.

SUBCONTRACTS:

None of the services furnished under this agreement shall be subcontracted or transferred to another contractor, or organization, without the specific prior written approval of the Contracting Officer.

PAYMENT OFFICE

The payment office is: Electronic Funds Transfer (EFT) Disbursed by:

Albuquerque Indian Health Service U S Department of Treasury Division of Accounting Services Office of Disbursements 4101 Indian School Road NE, Suite 225 Austin, TX 73301 Albuquerque, NM 87110

INVOICE.

Invoices shall be submitted in accordance with the contract terms, i.e., payment schedule, progress payments, partial payments, deliverables, etc. All information set forth in FAR Clause 52.212-4(g), Invoice, must be included in all invoices for it to constitute a proper invoice.

Additionally, the Contractor is required to include its Data Universal Numbering System (DUNS) number on each invoice.

For additional information about the Dun & Bradstreet (D&B) DUNS number, please visit http://fedgov.dnb.com/webform.

The Contractor shall submit proper invoices (excluding patient identifiers i.e. patient name, etc.) and all required back-up documentation to:

a. COR: Clinton Gropp, Clinton.gropp@ihs.gov

b. Albuquerque Finance: ALB_AOAPinvoices@ihs.gov Do not send non-invoice related documents (i.e. deliverables, reports, and balance statements) to the Buyer or Albuquerque Finance. Failure to submit required documents directly to the offices as listed above will delay prompt payment of your invoice.

FAR 52.212-4(G):

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include-

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, contract line item number and, if applicable, the contract number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice;

75H70720R00018, Cisco Communications Network Equipment, Unified Communications and a VoIP Telephone System

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer-Central Contractor Registration, or 52.232-34, Payment by Electronic Funds Transfer-Other Than Central Contractor Registration), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR Part 1315.

In accordance with OMB Memorandum, M-11-32, Agencies shall make payments to small businesses as soon as practicable, with the goal of making payments within 15 days of receipt of a proper invoice. If a small business contractor is not paid within this (15 day) accelerated period, the contractor will not be given a late-payment interest penalty. Interest penalties, as prescribed by the Prompt Payment Act, remain unchanged by means of this memorandum. All small businesses shall label all invoices as “Small Business.”

Additionally, in accordance with OMB Memorandum, M-12-16, all prime contractors are encouraged to disburse funds received from the Federal Government to their small business subcontractors in a prompt manner. To assist prime contractors in expediting contractor payments to small business subcontractors, Agencies shall, to the full extent permitted by law, temporarily establish an earlier, accelerated date for making agency payments to all prime contractors.

Consistent with OMB Memorandum M-11-32 above, Agencies shall have a goal of paying all prime contractors within 15 days of receiving proper documentation. In an effort to support small business growth, drive economic activity and job creation, the Contractor is encouraged to accelerate payments to their small business subcontractors.

In accordance with the requirements of the Debt Collection Improvement Act of 1996, all payments under this contract will be made by electronic funds transfer (EFT). The Contractor shall provide financial institution information to the Finance Office designated above in accordance with FAR 52.232-33 Payment by Electronic Funds Transfer - Central Contractor Registration.

Failure to submit directly to the offices listed above will delay prompt payment of your invoice.

METHOD OF PAYMENT:

- Payment shall be made in arrears upon receipt of MONTHLY invoices;

- Electronic Funds Transfer (EFT) shall be utilized as method for processing payment;

- Upon receipt of a properly prepared Contractor invoice, the COR is responsible for certifying the invoice for acceptance of service and contacting a UFMS receiver to request a receiving receipt.

CONTRACTOR PERFORMANCE EVALUATION REPORT

During the life of this contract, the contractor’s performance will be evaluated on an interim and final basis pursuant to FAR Subpart 42.15. Evaluation will become part of the contract file and will be used as past performance information in evaluating the Contractor’s, and any significant subcontractors’ or affiliates, past performance on future contracts.

Contractor Performance Assessment Report System (CPARS) is an on-line reporting system https://www.cpars.gov/. The Contractor Performance Report is completed by the COR electronically and sent to the Contractor for review and approval at the end of each performance period as an interim report and at the end of the contract performance as a final report.

After review by the Contracting Officer, the report becomes a permanent record of the Contractor’s past performance.

ADDITIONAL REQUIREMENTS CONCERNING DATA, DATA RIGHTS AND COMPUTER SOFTWARE

75H70720R00018, Cisco Communications Network Equipment, Unified Communications and a VoIP Telephone System

• Copies of the final Reports and Deliverables under each task must be officially sent to the Indian Health Service and kept on file by the Contractor. At the end of the contract, all files must be kept by the Contractor for audit purposes.

FAR 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This Contract incorporates one or more clauses by reference and/or full text with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address: https://www.acquisition.gov/?q=/browse/far/52

FAR TITLE DATE

52.212-1 Instructions to Offerors-Commercial Items. (OCT 2018) 52.212-4 Contract Terms and Conditions—Commercial Items (OCT 2018) 52.246-4 Inspection of Services – Fixed-Price (AUG 1996)

52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS-COMMERCIAL ITEMS (AUG 2020)

The Offeror shall complete only paragraph (b) of this provision if the Offeror has completed the annual representations and certification electronically in the System for Award Management (SAM) accessed through https://www.sam.gov. If the Offeror has not completed the annual representations and certifications electronically, the Offeror shall complete only paragraphs (c) through (v)) of this provision.

(a) Definitions. As used in this provision— “Covered telecommunications equipment or services” has the meaning provided in the clause 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment.

Economically disadvantaged women-owned small business (EDWOSB) concern means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the United States and who are economically disadvantaged in accordance with 13 CFR part 127. It automatically qualifies as a women-owned small business eligible under the WOSB Program.

Forced or indentured child labor means all work or service—

(1) Exacted from any person under the age of 18 under the menace of any penalty for its nonperformance and for which the worker does not offer himself voluntarily;

or

(2) Performed by any person under the age of 18 pursuant to a contract the enforcement of which can be accomplished by process or penalties.

Highest-level owner means the entity that owns or controls an immediate owner of the offeror, or that owns or controls one or more entities that control an immediate owner of the offeror. No entity owns or exercises control of the highest level owner.

Immediate owner means an entity, other than the offeror, that has direct control of the offeror. Indicators of control include, but are not limited to, one or more of the following: ownership or interlocking management, identity of interests among family members, shared facilities and equipment, and the common use of employees.

Inverted domestic corporation, means a foreign incorporated entity that meets the definition of an inverted domestic corporation under 6 U.S.C. 395(b), applied in accordance with the rules and definitions of 6 U.S.C. 395(c).

Manufactured end product means any end product in product and service codes (PSCs) 1000-9999, except—

(1) PSC 5510, Lumber and Related Basic Wood Materials;

(2) Product or Service Group (PSG) 87, Agricultural Supplies;

(3) PSG 88, Live Animals;

(4) PSG 89, Subsistence;

(5) PSC 9410, Crude Grades of Plant Materials;

(6) PSC 9430, Miscellaneous Crude Animal Products, Inedible;

(7) PSC 9440, Miscellaneous Crude Agricultural and Forestry Products;

(8) PSC 9610, Ores;

(9) PSC 9620, Minerals, Natural and Synthetic; and

(10) PSC 9630, Additive Metal Materials.

Place of manufacture means the place where an end product is assembled out of components, or otherwise made or processed from raw materials into the finished product that is to be provided to the Government. If a product is disassembled and reassembled, the place of reassembly is not the place of manufacture.

Predecessor means an entity that is replaced by a successor and includes any predecessors of the predecessor.

Restricted business operations means business operations in Sudan that include power production activities, mineral extraction activities, oil-related activities, or the production of military equipment, as those terms are defined in the Sudan Accountability and Divestment Act of 2007 (Pub. L. 110-174). Restricted business operations do not include business operations that the person (as that term is defined in Section 2 of the Sudan Accountability and Divestment Act of 2007) conducting the business can demonstrate—

(1) Are conducted under contract directly and exclusively with the regional government of southern Sudan;

(2) Are conducted pursuant to specific authorization from the Office of Foreign Assets Control in the Department of the Treasury, or are expressly exempted under Federal law from the requirement to be conducted under such authorization;

(3) Consist of providing goods or services to marginalized populations of Sudan;

(4) Consist of providing goods or services to an internationally recognized peacekeeping force or humanitarian organization;

(5) Consist of providing goods or services that are used only to promote health or education; or

(6) Have been voluntarily suspended.“Sensitive technology”— Sensitive technology—

(1) Means hardware, software, telecommunications equipment, or any other technology that is to be used specifically—

(i) To restrict the free flow of unbiased information in Iran; or

(ii) To disrupt, monitor, or otherwise restrict speech of the people of Iran; and

(2) Does not include information or informational materials the export of which the President does not have the authority to regulate or prohibit pursuant to section 203(b)(3)of the International Emergency Economic Powers Act (50 U.S.C. 1702(b)(3)).

Service-disabled veteran-owned small business concern—

(1) Means a small business concern—

(i) Not less than 51 percent of which is owned by one or more service-disabled veterans or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more service-disabled veterans; and

(ii) The management and daily business operations of which are controlled by one or more service-disabled veteransor, in the case of a service-disabled veteran with permanent and severe disability, the spouse or permanent caregiver of such veteran.

(2) Service-disabled veteran means a veteran, as defined in 38 U.S.C. 101(2), with a disability that is service connected, as defined in 38 U.S.C. 101(16).

Small business concern means a concern, including its affiliates, that is independently owned and operated, not dominant in the field of operation in which it is bidding on Government contracts, and qualified as a small business under the criteria in 13 CFR Part 121 and size standards in this solicitation.

Small disadvantaged business concern, consistent with13 CFR 124.1002, means a small business concern under the size standard applicable to the acquisition, that—

(1) Is at least 51 percent unconditionally and directly owned (as defined at 13 CFR 124.105) by—

(i) One or more socially disadvantaged (as defined at13 CFR 124.103) and economically disadvantaged (as defined at 13 CFR 124.104) individuals who are citizens of the United States; and

(ii) Each individual claiming economic disadvantage has a net worth not exceeding $750,000 after taking into account the applicable exclusions set forth at 13 CFR124.104(c)(2); and

(2) The management and daily business operations of which are controlled (as defined at 13.CFR 124.106) by individuals, who meet the criteria in paragraphs (1)(i) and (ii) of this definition.

Subsidiary means an entity in which more than 50 percent of the entity is owned—

(1) Directly by a parent corporation; or https://www.acquisition.gov/?q=/browse/far/52

75H70720R00018, Cisco Communications Network Equipment, Unified Communications and a VoIP Telephone System

(2) Through another subsidiary of a parent corporation Successor means an entity that has replaced a predecessor by acquiring the assets and carrying out the affairs of the predecessor under a new name (often through acquisition or merger). The term “successor” does not include new offices/divisions of the same company or a company that only changes its name. The extent of the responsibility of the successor for the liabilities of the predecessor may vary, depending on State law and specific circumstances.

Veteran-owned small business concern means a small business concern—

(1) Not less than 51 percent of which is owned by one or more veterans (as defined at 38 U.S.C. 101(2)) or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more veterans; and

(2) The management and daily business operations of which are controlled by one or more veterans.

Women-owned small business (WOSB) concern eligible under the WOSB Program (in accordance with 13 CFR part 127), means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the United States.

Women-owned small business concern means a small business concern—

(1) That is at least 51 percent owned by one or more women; or, in the case of any publicly owned business, at least51 percent of the stock of which is owned by one or more women; and

(2) Whose management and daily business operations are controlled by one or more women.

(b)

(1) Annual Representations and Certifications. Any changes provided by the Offeror in paragraph (b)(2) of this provision do not automatically change the representations and certifications in SAM

(2) The offeror has completed the annual representations and certifications electronically in SAM accessed through http://www.sam.gov. After reviewing SAM information, the Offeror verifies by submission of this offer that the representations and certifications currently posted electronically at FAR 52.212-3, Offeror Representations and Certifications-Commercial Items, have been entered or updated in the last 12 months, are current, accurate, complete, and applicable to this solicitation (including the business size standard(s) applicable to the NAICS code(s) referenced for this solicitation), at the time this offer is submitted and are incorporated in this offer by reference (see FAR 4.1201), except for paragraphs ______________.

[Offeror to identify the applicable paragraphs at (c) through (v) of this provision that the offeror has completed for the purposes of this solicitation only, if any.

These amended representation(s) and/or certification(s) are also incorporated in this offer and are current, accurate, and complete as of the date of this offer.

Any changes provided by the offeror are applicable to this solicitation only, and do not result in an update to the representations and certifications posted electronically on SAM.]

(c) Offerors must complete the following representations when the resulting contract will be performed in the United States or its outlying areas. Check all that apply.

(1) Small business concern. The offeror represents as part of its offer that it □ is, □ is not a small business concern.

(2) Veteran-owned small business concern. [Complete only if the offeror represented itself as a small business concern in paragraph (c)(1) of this provision.] The offeror represents as part of its offer that it □ is, □ is not a veteran-owned small business concern.

(3) Service-disabled veteran-owned small business concern. [Complete only if the offeror represented itself as a veteran-owned small business concern in paragraph (c)(2) of this provision.] The offeror represents as part of its offer that it □ is, □ is not a service-disabled veteran-owned small business concern.

(4) Small disadvantaged business concern. [Complete only if the offeror represented itself as a small business concern in paragraph (c)(1) of this provision.] The offeror represents, that it □ is, □ is not a small disadvantaged business concern as defined in 13 CFR124.1002.

(5) Women-owned small business concern. [Complete only if the offeror represented itself as a small business concern in paragraph (c)(1) of this provision.] The offeror represents that it □ is, □ is not a women-owned small business concern.

(6) WOSB concern eligible under the WOSB Program. [Complete only if the offeror represented itself as a women-owned small business concern in paragraph (c)(5) of this provision.] The offeror represents that-

(i) It □ is, □ is not a WOSB concern eligible under the WOSB Program, has provided all the required documents to the WOSB Repository, and no change in circumstances or adverse decisions have been issued that affects its eligibility; and

(ii) It □ is, □ is not a joint venture that complies with the requirements of 13 CFR part 127, and the representation in paragraph (c)(6)(i) of this provision is accurate for each WOSB concern eligible under the WOSB Program participating in the joint venture. [The offeror shall enter the name or names of the WOSB concern eligible under the WOSB Program and other small businesses that are participating in the joint venture: __________.] Each WOSB concern eligible under the WOSB Program participating in the joint venture shall submit a separate signed copy of the WOSB representation.

(7) Economically disadvantaged women-owned small business (EDWOSB) concern. [Complete only if the offeror represented itself as a WOSB concern eligible under the WOSB Program in (c)(6) of this provision.] The offeror represents that-

(i) It □ is, □ is not an EDWOSB concern, has provided all the required documents to the WOSB Repository, and no change in circumstances or adverse decisions have been issued that affects its eligibility; and

(ii) It □ is, □ is not a joint venture that complies with the requirements of 13 CFR part 127, and the representation in paragraph (c)(7)(i) of this provision is accurate for each EDWOSB concern participating in the joint venture. [The offeror shall enter the name or names of the EDWOSB concern and other small businesses that are participating in the joint venture: __________.] Each EDWOSB concern participating in the joint venture shall submit a separate signed copy of the EDWOSB representation.

Note: Complete paragraphs (c)(8) and (c)(9) only if this solicitation is expected to exceed the simplified acquisition threshold.

(8) Women-owned business concern (other than small business concern). [Complete only if the offeror is a women-owned business concern and did not represent itself as a small business concern in paragraph (c)(1) of this provision.] The offeror represents that it □ is a women-owned business concern.

(9) Tie bid priority for labor surplus area concerns. If this is an invitation for bid, small business offerors may identify the labor surplus areas in which costs to be incurred on account of manufacturing or production (by offeror or first-tier subcontractors) amount to more than 50 percent of the contract price:____________________________________

(10) HUBZone small business concern. [Complete only if the offeror represented itself as a small business concern in paragraph (c)(1) of this provision.] The offeror represents, as part of its offer, that–

(i) It □ is, □ is not a HUBZone small business concern listed, on the date of this representation, on the List of Qualified HUBZone Small Business Concerns maintained by the Small Business Administration, and no material changes in ownership and control, principal office, or HUBZone employee percentage have occurred since it was certified in accordance with 13 CFR Part 126; and

(ii) It □ is, □ is not a HUBZone joint venture that complies with the requirements of 13 CFR Part 126, and the representation in paragraph (c)(10)(i) of this provision is accurate for each HUBZone small business concern participating in the HUBZone joint venture. [The offeror shall enter the names of each of the HUBZone small business concerns participating in the HUBZone joint venture: __________.] Each HUBZone small business concern participating in the HUBZone joint venture shall submit a separate signed copy of the HUBZone representation.

(d) Representations required to implement provisions of Executive Order11246-

(1) Previous contracts and compliance. The offeror represents that-

(i) It □ has, □ has not participated in a previous contract or subcontract subject to the Equal Opportunity clause of this solicitation; and

(ii) It □ has, □ has not filed all required compliance reports.

(2) Affirmative Action Compliance. The offeror represents that-

(i) It □ has developed and has on file, □ has not developed and does not have on file, at each establishment, affirmative action programs required by rules and regulations of the Secretary of Labor (41 CFR parts 60-1 and 60-2), or

(ii) It □ has not previously had contracts subject to the written affirmative action programs requirement of the rules and regulations of the Secretary of Labor.

(e) Certification Regarding Payments to Influence Federal Transactions (31 http://uscode.house.gov/ U.S.C. 1352). (Applies only if the contract is expected to exceed $150,000.) By submission of its offer, the offeror certifies to the best of its knowledge and belief that no Federal appropriated funds have been paid or will be paid to any person for influencing or attempting to influence an officer or employee of any agency, a Member of Congress, an officer or employee of Congress or an employee of a Member of Congress on his or her behalf in connection with the award of any resultant contract.