Sol_1605C4-24-Q-00015.pdf

1605C4-24-Q-00015

1. REQUEST NO.

5a. ISSUED BY

NAME

a. NAME

c. STREET ADDRESS

d. CITY

10. PLEASE FURNISH QUOTATIONS TO

THE ISSUING OFFICE IN BLOCK 5a ON

OR BEFORE CLOSE OF BUSINESS (Date)

2. DATE ISSUED 3. REQUISITION/PURCHASE REQUEST NO. 4. CERT. FOR NAT. DEF.

UNDER BDSA REG. 2

AND/OR DMS REG.1

RATING

6. DELIVERY BY (Date)

7. DELIVERY

9. DESTINATION

a. NAME OF CONSIGNEE

b. STREET ADDRESS

PAGE OF PAGES

5b. FOR INFORMATION CALL: (No collect calls)

TELEPHONE NUMBER

AREA CODE NUMBER

8. TO:

b. COMPANY

e. STATE f. ZIP CODE

c. CITY

d. STATE e. ZIP CODE

IMPORTANT: This is a request for information, and quotations furnished are not offers. If you are unable to quote, please so indicate on this form and return it to the address in Block 5a. This request does not commit the Government to pay any costs incurred in the preparation of the submission of this quotation or to contract for supplies or services. Supplies are of domestic origin unless otherwise indicated by quoter. Any representations and/or certifications attached to this Request for Quotations must be completed by the quoter.

11. SCHEDULE (Include applicable Federal, State and local taxes)

THIS RFQ

REQUEST FOR QUOTATION

(THIS IS NOT AN ORDER)

IS IS NOT A SMALL BUSINESS SET ASIDEX

02/23/2024 1653-ONP-24-NAT-0012

1 62

Customer Acquisition Services 200 Constitution Ave, NW S-4307

US Department of Labor

Washington DC 20210

Multiple

US DEPARTMENT OF LABOR

VETS

200 CONSTITUTION AVE, NW

ROOM S1212

WASHINGTON

DC 20210

312 353-7295Delano Talley

03/13/2024 04:00 P.M. ED

FOB DESTINATION

OTHER

(See Schedule)X

ITEM NO.

(a)

SUPPLIES/SERVICES

(b)

QUANTITY

(c)

UNIT

(d)

UNIT PRICE

(e)

AMOUNT

(f)

All applicable terms and conditions of the Vendor's GSA Schedule Contract will apply to the resultant Order.

The Department of Labor (DOL), Office of the Senior Procurement Executive (OSPE), on behalf of the Veterans' Employment and Training Services (VETS), has a need for Transition Assistance Program (TAP) support services in accordance with this Request for Quotation (RFQ).

This RFQ will result in a single-award, labor-hour task order.

The period of performance will consist of one (1) 12-month base period with four (4) 12-month Continued ...

12. DISCOUNT FOR PROMPT PAYMENT

a. 10 CALENDAR DAYS (%) b. 20 CALENDAR DAYS (%) c. 30 CALENDAR DAYS (%) d. CALENDAR DAYS

NUMBER PERCENTAGE

NOTE: Additional provisions and representations

13. NAME AND ADDRESS OF QUOTER

b. STREET ADDRESS

c. COUNTY

d. CITY e. STATE f. ZIP CODE

14. SIGNATURE OF PERSON AUTHORIZED TO

SIGN QUOTATION

16. SIGNER

a. NAME (Type or print)

c. TITLE (Type or print)

a. NAME OF QUOTER

AREA CODE

NUMBER

15. DATE OF QUOTATION

b. TELEPHONE are are not attached

AUTHORIZED FOR LOCAL REPRODUCTION

Previous edition not usable

STANDARD FORM 18 (REV. 6-95)

Prescribed by GSA - FAR (48 CFR) 53.215-1(a)

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NAME OF OFFEROR OR CONTRACTOR

2 62

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

1605C4-24-Q-00015 option periods. The period of performance is anticipated to consist of the following:

Base: May 1, 2024 – April 30, 2025

Option Period I: May 1, 2025 – April 30, 2026

Option Period II: May 1, 2026 – April 30, 2027

Option Period III: May 1, 2027 – April 30, 2028

Option Period IV: May 1, 2028 – April 30, 2029

***This requirement is restricted to vendors with a General Services Administration (GSA) Human

Capital and Training Solutions (HCaTs)

Unrestricted Pool 2 contract.***

Period of Performance: 05/01/2024 to 04/30/2025

0001 Phase In (Cumulative Not To Exceed Total)

(See Section B - Supplies or Services Prices/Cost)

Delivery: 05/01/2024

Period of Performance: 05/01/2024 to 07/31/2024

0002 Phase In Optional Tasks (Not To Exceed)

(See Section B - Supplies or Services and

Prices/Costs)

(Option Line Item)

(Anticipated Option Exercise Date)

Product/Service Code: R408

Delivery: 05/01/2024

Period of Performance: 05/01/2024 to 07/31/2024

0003 Operations - Labor (Not To Exceed)

(See Section B - Supplies or Services and

Prices/Costs)

Product/Service Code: R408

Delivery: 05/01/2024

0004 Operations - Labor Optional Tasks (Not To Exceed)

(See Section B - Supplies or Services and

Prices/Costs)

Product/Service Code: R408

Delivery: 05/01/2024

0005 HCaTS Access Fee

Continued ...

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

3 62

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

1605C4-24-Q-00015

(See Section B - Supplies or Services and

Prices/Costs)

Product/Service Code: R408

Delivery: 05/01/2024

1001 Operations - Labor (Not to Exceed)

(See Section B - Supplies or Services and

Prices/Costs)

(Option Line Item)

(Anticipated Option Exercise Date) 04/15/2025

Product/Service Code: R408

Period of Performance: 05/01/2025 to 04/30/2026

1002 Operations - Labor Optional Tasks (Not To Exceed)

(See Section B - Supplies or Services and

Prices/Costs)

(Option Line Item)

(Anticipated Option Exercise Date) 04/15/2025

Product/Service Code: R408

Period of Performance: 05/01/2025 to 04/30/2026

1003 HCaTS Access Fee

(See Section B - Supplies or Services and

Prices/Costs)

(Option Line Item)

(Anticipated Option Exercise Date) 04/15/2025

Product/Service Code: R408

Period of Performance: 05/01/2025 to 04/30/2026

2001 Operations - Labor (Not To Exceed)

(See Section B - Supplies or Services and

Prices/Costs)

(Option Line Item)

(Anticipated Option Exercise Date) 04/15/2026

Product/Service Code: R408

Period of Performance: 05/01/2026 to 04/30/2027

2002 Operations - Labor Optional Tasks (Not To Exceed)

(See Section B - Supplies or Services and

Prices/Costs)

4 62

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

1605C4-24-Q-00015

(Option Line Item)

(Anticipated Option Exercise Date) 04/15/2026

Product/Service Code: R408

Period of Performance: 05/01/2026 to 04/30/2027

2003 HCaTS Access Fee

(See Section B - Supplies or Services and

Prices/Costs)

(Option Line Item)

(Anticipated Option Exercise Date) 04/15/2026

Product/Service Code: R408

Period of Performance: 05/01/2026 to 04/30/2027

3001 Operations - Labor (Not To Exceed)

(See Section B - Supplies or Services and

Prices/Costs)

(Option Line Item)

(Anticipated Option Exercise Date) 04/15/2027

Product/Service Code: R408

Period of Performance: 05/01/2027 to 04/30/2028

3002 Operations - Labor Optional Tasks (Not To Exceed)

(See Section B - Supplies or Services and

Prices/Costs)

(Option Line Item)

(Anticipated Option Exercise Date) 04/15/2027

Product/Service Code: R408

Period of Performance: 05/01/2027 to 04/30/2028

3003 HCaTS Access Fee

(See Section B - Supplies or Services and

Prices/Costs)

(Option Line Item)

(Anticipated Option Exercise Date) 04/15/2027

Product/Service Code: R408

Period of Performance: 05/01/2027 to 04/30/2028

4001 Operations - Labor (Not To Exceed)

(See Section B - Supplies or Services and

Prices/Costs)

(Option Line Item)

5 62

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

1605C4-24-Q-00015

(Anticipated Option Exercise Date) 04/15/2028

Product/Service Code: R408

Period of Performance: 05/01/2028 to 04/30/2029

4002 Operations - Labor Optional Tasks (Not To Exceed)

(See Section B - Supplies or Services and

Prices/Costs)

(Option Line Item)

(Anticipated Option Exercise Date) 04/15/2028

Product/Service Code: R408

Period of Performance: 05/01/2028 to 04/30/2029

4003 Phase Out (Cumulative Not To Exceed Total)

(See Section B - Supplies or Services and

Prices/Costs)

(Option Line Item)

(Anticipated Option Exercise Date) 04/15/2028

Product/Service Code: R408

Period of Performance: 05/01/2028 to 04/30/2029

4004 Phase Out (Not to Exceed)

(See Section B - Supplies or Services and

Prices/Costs)

(Option Line Item)

(Anticipated Option Exercise Date) 04/15/2028

Product/Service Code: R408

Period of Performance: 05/01/2028 to 04/30/2029

4005 HCaTS Access Fee

(Option Line Item)

(Anticipated Option Exercise Date) 04/15/2028

Product/Service Code: R408

Period of Performance: 05/01/2028 to 04/30/2029

1 - PERFORMANCE WORK STATEMENT

2 - CONTRACT CLAUSES

3 - PROVISIONS

1 - PERFORMANCE WORK STATEMENT

PART 1

General Information:

The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform the Transition Assistance Program as defined in this Performance Work Statement (PWS) except for those items specified as Government furnished property and services. The contractor shall perform the resulting Order.

1.1 Description of Services/Introduction:

The Department of Labor (DOL), Veterans’ Employment and Training Service (VETS) program requires contractor services for support of the Transition Assistance Program (TAP). VETS requires support with advancing the ongoing implementation;

sustainment, and enhancement of DOL’s responsibilities in TAP; to ensure Service Members and their families have the necessary career tools and information to seamlessly transition into the civilian workforce.

1.2. Background:

Each year, an estimated 200,000 servicemen and women separate from active duty in the United States military; resulting in new veterans returning to civilian life. Many separating Service Members have plans upon transition, while several others encounter challenges in preparing for civilian positions, seeking employment, and integrating their skills into new careers.

The NDAA of FY 1991, P.L. 101-510, originally enacted the Transition Assistance Program by amending 10 USC and adding Chapter 58 which authorized comprehensive transition assistance benefits and services for Service Members transitioning from active duty, as well as their spouses. Section 1144 directs the Secretary of Labor to establish and maintain an employment/job training assistance program for Transitioning Service Members and their spouses.

Service Members and their spouses are eligible to attend the TAP Employment workshops within 24 months of retirement or 12 months of separation. The VOW to Hire Heroes Act of 2011 makes attendance at the DOL TAP Employment workshop mandatory for all Transitioning Service Members, including eligible members of the Reserve and National Guard. VETS schedules TAP Employment workshops in conjunction with DOD, the Transition Service Managers of each military branch of service, and DHS, at locations identified by each with the objective of providing Transitioning Service Members and their spouses with the necessary information and skills needed to secure meaningful and successful careers.

The most recent, significant legislative change to TAP occurred with the John S. McCain NDAA for FY 2019 (P.L. 115-232), which requires TAP classes to occur no later than 365 days prior to anticipated date of separation or release from active duty, or 24 months prior to retirement. This change prescribed specific days of instruction for various topics and added at least four career tracks to customize the transition experience. These requirements allowed TAP to evolve from a one-size-fits-all program where service members had to transition to civilian life in a condensed timeframe to an individualized program tailored specifically to the needs of each service member under a more suitable timeline. In response to the change, VETS eventually instituted the Employment Navigator and Partnership Program (ENPP) to add greater resources to DOL VETS TAP. In the ENPP, DOL VETS contracted employment navigators provide personalized, one-on-one career support services to transitioning service members and their spouses at participating military installations.

1.3. Objectives:

To support the enhancement of the TAP, VETS requires a contractor to provide Transitioning Service Members and their spouses on how to enrich their skills, to secure meaningful and successful careers in the civilian labor force, research and identify civilian occupations, establish career goals, learn about credentialing and vocational training programs, while decreasing dependence upon unemployment compensation.

1.4. Scope:

VETS requires support services to assist in the enhancement of TAP administration and management, governance, operations, curriculum development and revision, training, program management, plans, analysis, and evaluation. This support includes worldwide program sustainment in support of over 200,000 Transitioning Service Members, across more than 250 installations within the Continental United States (CONUS) and outside the Continental United States (OCONUS). The contractor shall provide all personnel, equipment, supplies, tools, supervision and other items and non-personal services necessary to support TAP operations as defined in this PWS; except for those items specified as Government furnished property and services. The scope of this requirement is for the contractor to provide classroom facilitation in the delivery of the TAP employment workshops and course curriculum training.

Additionally, this requirement will include employment assistance, program support, technology development, outreach and strategic communications, research, employment counseling, scheduling, and meeting facilitation.

1.5. Period of Performance:

The period of performance shall be for one (1) Base Period of 12 months with four (4) 12-month option periods. The Period of Performance reads as follows:

Base Period: May 1, 2024 – April 30, 2025 Option Period I: May 1, 2025 – April 30, 2026 Option Period II: May 1, 2026 – April 30, 2027 Option Period III: May 1, 2027 – April 30, 2028 Option Period IV: May 1, 2028 – April 30, 2029

1.6. General Information

1.6.1. Quality Control:

The contractor shall develop and maintain an effective Quality Control Plan (QCP) to ensure services are performed in accordance with this PWS. The QCP shall document the overall approach to quality assurance activities. The QCP shall provide specifics regarding how the contractor defines, implements, and assures quality during the Period of Performance. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which the contractor is assured that the work complies with the requirement of the resulting Order. The QCP is to be delivered with the contractor’s quotation. After acceptance of the QCP the contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to his QC system.

1.6.2. Quality Assurance:

The Government shall evaluate the contractor’s performance under this Task in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). The Quality Asurance Surveillance Plan will be established within 30 days of award.

1.6.3. Government Remedies:

The Contracting Officer shall follow FAR 52.212-4, “Contract Terms and Conditions-Commercial Items” or 52.246-4, “Inspection of Services-Fixed Price” or FAR 8.406-3, “Remedies for nonconformance” for contractor’s failure to perform satisfactory services or failure to correct non-conforming services.

1.6.4. Recognized Holidays:

The contractor is not required to perform services on the following holidays unless directed by the COR or in support of the National Guard and Reserve. The federal holidays are:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day

Juneteenth National Independence Day Christmas Day Independence Day

1.6.5. Hours of Operation:

The contractor is responsible for conducting business that meets the workshop schedule needs of the location hosting the workshop. Usually this is an eight (8) hour day with 30 minutes for lunch, local time. The contractor is responsible for conducting business, generally between the hours of 8 am – 8 pm, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The contractor will not be reimbursed when the Government facility is closed for the above reasons. The contractor must always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.6. Place of Performance:

The work to be performed under the Order will be performed at both domestic (CONUS) and overseas (OCONUS) military installations, One-Stop Career Centers, and Department of Labor Headquarters. Training locations and frequency of classes to be conducted are dependent on the requirements of DOD and DHS. In addition to permanent major military installations, workshop locations for Reserve and National Guard members, and Off Base Transition Training may vary from state to state and month to month. The contractor is responsible for ensuring the flexibility to support the location requirements. Class locations and dates will be finalized by the Contracting Officer’s Representative (COR) on a quarterly basis 30 days prior to the beginning of each quarter.

1.6.7. Type of Contract:

The government anticipates award of a labor hours task order.

1.6.8. Physical Security:

The contractor shall be responsible for safeguarding all Government equipment, information, and property provided for contractor use.

1.6.9. Post-Award Conference/Periodic Progress Meetings:

The contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, COR, and the Government Program Manager (PM), as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the Contracting Officer will apprise the contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate actions shall be taken to resolve outstanding issues.

These meetings shall be at no additional cost to the Government.

1.6.9.1. Kick-Off Meeting:

The contractor shall present a kick-off meeting that includes at a minimum a clear, comprehensive agenda, hiring and training schedule, and Status of Forces Agreements (SOFA) Plan (i.e.: Contractor’s plan and timetable to meet SOFA requirements).

1.6.10. Contracting Officer’s Representative:

The COR will be identified by a separate letter. The COR monitors all technical aspects of the Order and assists in the Order’s administration. The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract: perform inspections necessary in connection with the Order’s performance: maintain written and oral communications with the contractor concerning technical aspects of the Order: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor contractor's performance and notifies both the Contracting Officer and contractor of any deficiencies; coordinate availability of Government furnished property, and provide site entry of contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR, especially regarding changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the Order.

1.6.11. Key Personnel:

Certain skilled, experienced professional and/or technical personnel are essential for accomplishing the work to be performed. These individuals are defined as Key Personnel and are those persons whose resumes were submitted and marked by the Contractor as Key Personnel under the Technical Approach factor. The contractor shall provide a Program Manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the Contracting Officer. The designated Program Manager and its alternate must be approved by the COR and the Contracting Officer. The Program Manager or alternate shall have full authority to act for the contractor on all Order matters relating to daily operation of this contract. The Program Manager or alternate shall be available between 8:00 a.m. to 6:00 p.m. (EST), Monday through Friday except Federal holidays. The Contracting Officer has the right to request verification of experience.

Experience in managing worldwide workshop/training projects or efforts of similar scope.

1.6.11.1. Key Personnel Requirements:

The Program Manager and designated alternate Program Manager are considered Key Personnel. As such, Key Personnel may not be removed or replaced without the written consent of the Government. The contractor shall ensure that all employees assigned to Key Personnel positions are retained in those positions for at least 180 days following Government approval of their resumes unless the person leaves the contractor’s employment, is incapacitated, or is terminated for cause. Any replacement candidate must have the same or better qualifications as the person released. Resumes of replacement Key Personnel must be provided and the Government must approve the replacement before that person starts work. Prior to directing any of the Key Personnel to other projects, the contractor shall provide advance notification of at least 14 calendar days to the COR and submit justification (including proposed substitutions) in sufficient detail to permit evaluation of the impact on the project. No change shall be made by the contractor without the written approval of the Contracting Officer.

1.6.11.2. Program Manager:

The contractor shall provide an equipped Program Manager. The Program Manager shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the Contracting Officer. The designated Project Manager and its alternate must be approved by the COR and the Contracting Officer. The Program Manager or alternate shall have full authority to act for the contractor on all Order matters relating to daily operation of this contract. The Program Manager or alternate shall be available between 8:00 a.m. to 6:00 p.m., Monday through Friday except Federal holidays. The Contracting Officer has the right to request verification of experience.

The Program Manager shall be responsible for coordinating the management of all staff, work, and tasks performed. The Program Manager shall ensure the conformance with program tasks, schedules, and costs. The Program Manager shall have the ability to manage sites, facilitators, and FTEs disbursed in CONUS and OCONUS locations. The Program Manager shall be required to manage all deliverables provided and the coordination of resources. The Program Manager should have extensive and intensive training in project management and have a PMP certification. The Program Manager must have experience managing a large amount of staff in remote and physical, CONUS and OCONUS locations. The Program Manager shall have experience with DOD programs and Service members. The Program Manager shall meet the following criteria:

a. A bachelor’s degree, any discipline from an accredited college or university or 12 years of experience as a project manager

b. Have at least 12 years total relevant experience

c. PMP certified or additional 4 years of experience in related field

d. Experience related to the PWS of successfully directing and controlling activities of one or more large program

e. Have a proven track record of engaging with related agencies at a senior level

f. Have at least 5 years of experience, managing remote OCONUS and CONUS based, teams

1.6.12. Standard Personnel:

Skilled experienced professional and/or technical personnel are essential for successful Contractor accomplishment of the work to be performed under this contract. All Contractor personnel are expected to be proficient in using office automation equipment and software and have sufficient written and verbal communication skills to support DOL.

Additionally, Contractor personnel are expected to maintain professional conduct that portrays the DOL positively.

Contractor personnel must appreciate diversity, foster inclusive and psychologically safe environments, and demonstrate respect for persons of all races, ethnicities, religious backgrounds, and gender identities. Should any Contractor personnel be determined to be unacceptable in terms of technical competency or unacceptable personal conduct while on-site or while working on Order activities, the Contractor shall immediately remove and replace the unacceptable on-site personnel at no additional cost to the Government. Contractor personnel are to serve in a support role; final decisions regarding DOL business will always be made by Government personnel.

The contractor is permitted to have individuals fulfilling both tasks of Classroom Instruction and Career Services Assistance provided the individual meets the qualifications for each task area. At all times during the Period of Performance, the Contractor shall employ in the work of this Order at least 75 percent of its standard personnel who are either Veterans or military spouses.

1.6.12.1. Facilitator Personnel (Classroom Instruction):

The contractor shall provide professional classroom facilitators. The Contracting Officer has the right to request verification of experience. The team of TAP facilitators must be keen observers of behavior, interpreters of non-verbal language, and engaged listeners. They should be dynamic presenters, with excellent presentation skills. Possessors of an innate sensitivity to unspoken needs and acutely attuned to gauging the comfort of all participants. Facilitators should have received extensive and intensive training and obtained proficiency and acknowledged expertise in career counseling or a related field. The facilitators guide the TAP Classes and Workshops toward the efficient and effective development and achievement of individual and TAP objectives. In addition, the TAP facilitators shall meet the following qualifications:

a. An associate degree, any discipline from an accredited college or university or at least three years of experience as a professional trainer, facilitator, or classroom instructor; and

b. Previous experience which demonstrates an understanding of recruitment, hiring, and effective job-seeking skills in private and public sectors

1.6.12.2. Senior Facilitator Personnel (Classroom Instruction):

The contractor shall provide professional senior classroom facilitators. The Contracting Officer has the right to request verification of experience. Senior TAP Facilitators must be keen observers of behavior, interpreters of non-verbal language, and engaged listeners. They should be dynamic presenters, with excellent presentation skills. Possessors of an innate sensitivity to unspoken needs and acutely attuned to gauging the comfort of all participants. Senior Facilitators have extensive experience conducting TAP training with deep career counseling knowledge across the military personnel spectrum from junior enlisted to senior officers. Senior Facilitators will assist with training and mentoring other TAP Facilitators as well as possess the sound organizational and positive leadership skills for site management support. In addition, Senior Facilitators shall meet the following qualifications:

a. A bachelor’s degree, any discipline from an accredited college or university and at least three years of TAP training experience or an associate degree and five years of TAP classroom instructor or career counselor experience; and

b. Previous experience which demonstrates an understanding of recruitment, hiring, and effective job-seeking skills in private and public sectors

1.6.12.3. Career Counseling Personnel (Career Services Assistance):

The Contracting Officer has the right to request verification of experience. The team of DOL career counselors must be able to listen to Service Members, analyze their expressed needs, suggest solutions, and action plans. The career counselors must provide job search guidance and career advice; assure the TSM understands and can access available resources. The career counselor shall assist with job matching of vacancy postings, with TSM’s skills and work requirements. The career counselor shall provide labor market information, identify companies and industries in specific areas, capture skills and experience required in certain areas, and offer advice on how to apply for jobs. The career counselor shall be knowledgeable of the current labor market information. The career counselor shall provide resume and cover letter advice.

a. An associate degree or four years of experience working as a Workforce Solutions or human resource specialist, or career counselor

b. Knowledge of recruitment, hiring, and effective job-seeking skills for private and public sector jobs

c. Proficient in Microsoft Windows and Office,

d. Work well with Service Members and staff

e. Able to communicate orally and in writing

1.6.12.4. Senior Career Counseling Personnel (Career Services Assistance):

The contractor shall provide professional senior career counseling personnel. The Contracting Officer has the right to request verification of experience. Senior career counselors must be able to listen to Service Members, analyze their expressed needs, suggest solutions, and action plans. The senior career counselors must provide job search guidance and career advice; assure the TSM understands and can access available resources. The senior career counselor shall assist with job matching of vacancy postings, with TSM’s skills and work requirements. The senior career counselor shall provide labor market information, identify companies and industries in specific areas, capture skills and experience required in certain areas, and offer advice on how to apply for jobs. The senior career counselor shall possess extensive knowledge of the current labor market information. The senior career counselor shall provide resume and cover letter advice. Senior career counselors will assist with training and mentoring other TAP career counselors as well as possess the sound organizational and positive leadership skills for site management support. In addition, senior career counseling personnel shall meet the following qualifications:

a. BA/BS degree and three years of employment or career counseling experience, or,

b. At least five years of military Transition Assistance Program (TAP) experience

c. Knowledge of recruitment, hiring, and effective job-seeking skills for private and public sector jobs

d. Proficient in Microsoft Windows and Office,

e. Work well with Service Members and staff

f. Able to communicate orally and in writing

1.6.12.5. Employment Resource Coordinator (Off Base Transition Training):

The contractor shall provide professional Employment Resource Coordinator (ERC) personnel to support Task 11 Off Base Transition Training (OBTT). The contracting officer has a right to request verification of experience. The ERC will support the OBTT efforts by assisting with Memoranda of Understanding and coordination of brick and mortar OBTT Workshops at select locations other than active military installations and support employment efforts for OBTT participants. The ERC may be requested to coordinate virtual OBTT Workshops for a special population group. A high level of coordination in addition to written and verbal communication skills are necessary. The ERC must be able to listen to Service Members and veterans, identify their needs, and provide employment assistance in addition to identifying and utilizing a network of local, regional, and state resources for employment and employment readiness. ERC personnel will serve as the point of contact for OBTT activities in their assigned area of responsibility for OBTT stakeholders, including those from the Department of Veterans Affairs, Department of Defense, DOL National Office, State Adjutant

General offices, American Job Centers and more. The ERC may market the OBTT using approved messages and materials within the assigned region to increase awareness of services and perform outreach to Service Members and veteran populations. In addition, ERC personnel must meet the following qualifications:

a. BA/BS degree and three years of employment or career counseling experience, or at least five years of experience assisting Service members and veterans in the workplace

b. Knowledge of recruitment, hiring, and effective job seeking skills for private and public sector jobs

c. Proficient in Microsoft Windows and Office

d. Works well with Service members, veterans, and interagency staff

e. Understanding of the military organizational structure, its occupational specialties, and the correlation to the civilian workforce

f. Able to communicate effectively (orally and in writing)

g. Able to facilitate meetings and provide briefings (in-person and virtually)

h. Able to prepare and deliver presentations to various size audiences

1.6.13. Identification of Contractor Employees:

All contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.14. Contractor Travel:

The contractor will be required to travel CONUS and OCONUS during the performance of this Order to attend meetings, conduct training and site visits. The contractor shall use contractor personnel local to the areas where they will conduct workshops when at all possible. No travel costs for contractor personnel travel from place of residence to and from the normally assigned work-site will be reimbursed by the Government. Limited international travel is allowed under this Order when a local facilitator is unavailable. The contractor will be authorized travel expenses consistent with the substantive provisions of the Federal Travel Regulation (FTR), FAR 31.205-46, and the limitation of funds specified in the resulting orders. All travel requires Government approval/authorization from and notification to the COR.

1.6.15. Organizational Conflict of Interest:

OCI-1 Exclusion from Future Agency Contracts (DECEMBER 2012). This clause supplements the FAR provisions on organizational conflicts of interest, located at FAR subpart 9.500 and should be read in conjunction with these provisions. To the extent there is any inconsistency or confusion between the two provisions, the FAR provision controls.

Work under this Order may create a future organizational conflict of interest (OCI) that could prohibit the Contractor from competing for, or being awarded, future Government contracts.

The following examples illustrate situations in which organizational conflicts of interest may arise. They are not all inclusive, but will be used by the Contracting Officer as general guidance in individual Order situations:

Unequal Access to Information. The performance of this Order may provide access to “nonpublic information,” which could provide the contractor an unfair competitive advantage in later solicitations or competitions for other DOL contracts. Such an advantage could be perceived as unfair by a competing vendor who is not given similar access to the same nonpublic information that is related to the future procurement action. If you, as a contractor, in performing this Order, obtain nonpublic information that is relevant to a future procurement action, you may be required to submit and negotiate an acceptable mitigation plan prior to being deemed eligible to compete on the future action. Alternatively, the “nonpublic information” may be provided to all contractors.

Biased Ground Rules. Your Order with DOL may have, in some fashion, established important “ground rules” for another DOL procurement in which you may desire to be a competitor. For example, this Order may involve you drafting the statement of work, specifications, or evaluation criteria for a future DOL procurement. The primary concern, in any such situation, is that any such firm could skew the competition, whether intentionally or not, or be perceived as having skewed the competition, in its own favor. If the requirements of this DOL Order anticipate the contractor may be placed in a position to establish important ground rules, including but not limited to those described herein, the contractor may be precluded from competing in the related action or, if possible, may be required to submit and negotiate an acceptable mitigation plan.

Impaired Objectivity. The performance of this Order may result in the contractor being placed in a situation where it is able, or required, to provide assessment and evaluation findings concerning itself, another business division, affiliate, or entity with which it has a significant financial relationship. The concern in this case is that the contractor’s ability to render impartial advice to DOL could appear to be undermined by the contractor’s financial or other business relationship to the entity whose work product is being assessed or evaluated. In these situations, a “walling off” of lines of communication between entities or divisions is acceptable, but it also may not be sufficient to remove the perception that the objectivity of the contractor has been tainted. If the requirements of the DOL procurement indicate that a contractor may be placed in a position to provide evaluations and assessments of itself or other entities with which it has a significant financial relationship, the affected contractor should notify DOL immediately. The contractor may also be required to provide a mitigation plan that includes recusal by the contractor from one of the affected contracts. Such recusal might include divestiture of the work to a third party. In order to prevent a future OCI of any kind, the Contractor shall be subject to the following restrictions: The Contractor may be excluded from competition for, or award of, any government contracts as to which, in the course of performing another contract, the Contractor has received nonpublic and competitively relevant information before such information has been made generally available to other persons or firms.

The Contractor may be excluded from competition for, or award of, any government contract for which the contractor actually assisted or participated in the development of specifications or statements of work. The Contractor may be excluded from competition for or award of, any government contract which calls for it to evaluate itself, any affiliate, or any products or services produced or performed thereby. The Contractor may be excluded from competition for, or award of, any government contract calling for the production or performance of any product or service for which the Contractor participated in the development of requirements or definitions pursuant to another contract. This clause shall not exclude the Contractor from performing work under any modification to this Order or from competing for award of any future contract for work that is the same or similar to work performed under this contract, so long as the conditions above are not present. This clause does not prohibit an incumbent from competing on a follow-on competition but the Contracting Officer may require a mitigation plan or other steps as needed to ensure that there has not been an unequal access to nonpublic competitively sensitive information.

The term “contractor” as used in this clause, includes any person, firm or corporation that owns or controls, or is owned or controlled by, the contractor. The term also includes the corporate officers of the contractor. The agency may in its sole discretion, waive any provisions of this clause if deemed in the best interest of the Government. The exclusions contained in this clause shall apply for the duration of this Order and for three years after completion and acceptance of all work performed hereunder, or such other period as the Contracting Officer shall direct.

If any provision of this clause excludes the Contractor from competition for, or award of any contract, the Contractor shall not be permitted to serve as a subcontractor, at any tier, on such contract. This clause shall be incorporated into any subcontracts or consultant agreements awarded under this Order unless the Contracting Officer determines otherwise.

1.6.16. Privacy:

Portions of information disclosed during the performance of this Order are protected by the provisions of the Privacy Act of 1974;

therefore, all personnel assigned to this Order are required to take proper precautions to protect information from disclosure.

1.6.17. Commitment to Protect Sensitive Information:

The contractor shall not release, publish, or disclose sensitive information to unauthorized personnel, and shall protect such information in accordance with provisions of the following laws and any other pertinent laws and regulations governing the confidentiality of sensitive information: 18 U.S.C. 641 (Criminal Code: Public Money, Property or Records).

1.6.18. Rights in Data and Copyright:

Throughout the Period of Performance of this award, the Government maintains joint rights with the author to the results and findings produced from this Order. The contractor will not place any unauthorized restrictive or limiting markings or labels on any of the deliverables. The Government may post working versions of all final deliverables within six months of receipt from the researcher.

1.6.19. Phase In/Phase Out Period:

To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the contractor shall have personnel on board, during the ninety (90) days phase-in/phase-out periods. During the phase-in period, the contractor shall become familiar with performance requirements in order to commence the full performance of services on the Order’s start date. Furthermore, the contractor shall work with Designated Responsible Officer(s) from respective countries to ensure SOFA compliance (i.e. prepare administrative paperwork to submit to the Designated Responsible Officer) and train facilitators on the DOL TAP workshops, TEAMS workshops, Off Base Transition Training workshops, and Employment Navigator services during the phase-in period.

1.6.20. Special Requirements:

The contractor shall work with the Designated Responsible Officer(s) from respective countries to ensure compliance with SOFA requirements in order to ensure sufficient trained personnel are available to support the overseas workshops and ENPP services in the following countries: Bahrain, Belgium, Germany, Greece, Guam, Italy, Korea, Japan, Okinawa (Japan), Netherlands, Singapore, Djibouti, Puerto Rico, Kuwait, Cuba, Portugal, Spain, Turkey, United Kingdom, Cuba, Romania, Poland, Honduras, United Arab Emirates (UAE) and Qatar.

Part 2

Definition & Acronyms

Contractor: A supplier or vendor having an Order to provide specific supplies or services to the Government.

The term used in this Order refers to the prime.

Contracting Officer. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer’s Representative (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable: Anything that can be physically delivered but may include non-physical things such as meeting minutes.

Emergency Workshops: It is a need to cover for absent facilitators or one-time increases from ship movements in the Navy, for example.

Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of the Order by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the quotation.

Physical Security: Actions that prevent the loss or damage of Government property.

Quality Assurance: The Government procedures to verify that services being performed by the contractor are performed according to acceptable standards.

Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control: All necessary measures taken by the contractor to assure that the quality of an end product or service shall meet the Order requirements.

Remote Overseas Workshop: An overseas workshop that, due to its remote location or imposed travel restrictions, requires extended periods of travel and presence at the military installation of the Order facilitator beyond the regular workshop schedule.

Subcontractor: One entity that enters into a business relationship with a prime contractor. The Government does not have privity of contract with the subcontractor.

Surge Classes and Workshops: Responses to temporary local increases in number of participants due to unanticipated separations associated with re-deploying units, reductions in strength.

Veteran: A person who has been honorably discharged from the Armed Forces of the United States (including Army, Navy, Marine Corps, Air Force, and Coast Guard).

Workday: The number of hours per day the contractor provides services in accordance with the contract.

Workshop Day: Is defined as the number of days or half days at which a facilitator is required to conduct the workshop.

Workshop Type: Is defined as the duration of actual days required for each workshop.

Work Week: Is defined as Monday through Friday, unless specified otherwise.

ASP Assistant Secretary for Policy C2E Career and Credential Exploration Workshop CEO Chief Evaluation Office CPPR Center for Program Planning and Results CRS Career Readiness Standard COONUS Continental United States (for this PWS includes Alaska and Hawaii) COR Contracting Officer Representative DHS Department of Homeland Security DMDC Defense Manpower Data Center DOD Department of Defense DOL Department of Labor DOLEW Department of Labor Employment workshop DVET Director, Veterans’ Employment and Training EFCT Employment Fundamentals of Career Transition ENPP Employment Navigator and Partnership Program FAR Federal Acquisition Regulation FTR Federal Travel Regulation FTE Full-time Equivalent FY Fiscal Year GFE Government Furnished Equipment GFI Government Furnished Information IIDIQ Indefinite Delivery Indefinite Quantity JKO Joint Knowledge Online MOU Memorandum of Understanding NDAA National Defense Authorization Act NDNH National Directory of New Hires OASAM Office of the Assistant Secretary for Administration and Management OBTT Off Base Transition Training OCI Organizational Conflict of Interest OCONUS Outside Continental United States ODC Other Direct Costs OMB Office of Management and Budget PDF Portable Document Format PIV Personal Identification Verification PM Program Manager PMP Project Management Plan POC Point of Contact POP Period of Performance PRA Paperwork Reduction Act PRS Performance Requirements Summary PWS Performance Work Statement

QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SOFA Status of Forces Agreements TAP Transition Assistance Program TAPA Transition Assistance Participant Assessment TE Technical Exhibit TEAMS Transition Employment Assistance for Military Spouses TSM Transitioning Service Member VA Veterans Affairs VDEI Veterans’ Data Exchange Initiative VETS Veterans’ Employment and Training Service WG Working Group WWCEW Wounded Warrior and Caregiver Employment Workshop

Part 3

Government Furnished Property, Equipment, And Services

3.1. General:

The Government, through the Department of Defense, the One-Stop Career Center system, or various State Workforce Agencies (and associated entities such as Workforce Investment Boards) will provide the necessary facilities, classrooms, and equipment (audiovisual equipment, whiteboard or flip charts, etc.) for delivering the TAP Employment Classes and Workshops. The Government, through the Department of Defense, will provide workspace to conduct Career Services Assistance.

3.2. Materials:

The Government will provide TAP Employment Workshop curriculum, Leader Guide, Participant Guide, and Curriculum. The Government will provide the TAP Classes and Workshops’ curriculum, Instructor Guide, Participant Guide, and Instructor PowerPoint presentation. The Government will print and ship the workshop participants’ guides to the workshop sites.

Part 4

Contractor Furnish Items and Services

4.1 General:

The contractor shall furnish all supplies,…