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SNS50017R0002
U.S. Embassy Paramaribo Health Insurance Contract
August 7th, 2017 Dear Prospective Offeror:
SUBJECT: Solicitation Number SNS500-17-R-0002
The Embassy of the United States of America invites you to submit a proposal for customized Health Insurance for Locally Employed Staff of the U.S. Embassy Paramaribo.
The Embassy intends to conduct a pre-proposal conference, and all prospective offerors who have received a solicitation package are invited to attend. See Section L of the attached Request for Proposals (RFP).
Your proposal must be submitted in a sealed envelope marked "Proposal Enclosed" to the Contracting Officer, Daniel Angermiller, U.S Embassy Paramaribo, 165 KristalStraat on or before 4pm on September 14th, 2017. No proposal will be accepted after this time.
In order for a proposal to be considered, you must also complete and submit the following:
1.
SF-33
2.
Section B, Pricing Schedule
3.
Section B, Retention Amounts in B.3 and B.7
4.
Section K, Representations and Certifications;
5.
Additional information as required in Section L.
6. DUNS and NCAGE number must be submitted by September 1st, 2017 by email to Lloyd Goedschalk. Proof of completed SAM Registration should be submitted with final proposal.
Direct any questions regarding this solicitation to Lloyd Goedschalk by letter or by email to GOEDSCHALN@state.gov during regular business hours.
Please note: Proposals that contain more benefits (even if there is no increase in cost) or fewer benefits than those stated in the solicitation may be deemed technically unacceptable.
The U.S. Government intends to award a contract to the responsible company submitting an acceptable offer at the lowest price. We intend to award a contract based on initial proposals, without holding discussions, although we may hold discussions with companies in the competitive range if there is a need to do so.
Sincerely, Daniel Angermiller Contracting Officer
SECTION A - MODEL CONTRACT
See separate Attachment for SF-33
SECTION B
PART I: PRICE - HEALTH INSURANCE
B.1.
HEALTH INSURANCE SERVICES
The Contractor shall provide the Health Insurance services to current and retired employees of the Government of the United States of America in Suriname as described in Section C and the Exhibits in Section J. The groups of employees who shall be provided this insurance are listed in C.1.3 (medical) and C.2.3 (life). This insurance shall be provided in accordance with Section C and the Exhibits in Section J.
B.1.1.
Official Residence Expense (ORE) Staff are included under this contract as a rider; the Contractor shall bill the Chief of Mission and Deputy Chief of Mission (for ORE Staff).
B.2.
PRICES
B.2.1 VALUE ADDED TAX.
The Government will not reimburse the Contractor for VAT under this contract. The Contractor shall not include a line for VAT on Invoices as the U.S. Embassy has a tax exemption certificate with the host government.
B.2.2 This is a fixed price with economic price adjustment requirements type contract under which will be issued firm, fixed-price task orders. The fixed prices/premium rates for the health insurance services as specified in Section C are as follows:
NOTE: Proposed Prices should be listed in Bi-Weekly Amounts B.2.3. Base Year of Contract
Bi-Weekly Rates per Employee
| Category |
| Estimated Number of Employees |
| Rate per Employee |
| Total |
1. Active Employees
| a. Single Employees ( Self Only) |
| 12 |
| $ - |
| $ - |
| b. Employee plus One |
| 20 |
| $ - |
| $ - |
| c. Family Plan |
| 48 |
| $ - |
| $ - |
2. Retiree
| a. Single Employees ( Self Only) |
| 1 |
| $ - |
| $ - |
| b. Employee plus One |
| 3 |
| $ - |
| $ - |
| d. Subtotal (Groups 1 + 2) |
| $ - |
| e. Total Price for Base Year (d x 26) |
| $ - |
B.2.4. First Option Year of Contract
Bi-Weekly Rates per Employee
| Category |
| Estimated Number of Employees |
| Rate per Employee |
| Total |
1. Active Employees
| a. Single Employees ( Self Only) |
| 12 |
| $ - |
| $ - |
| b. Employee plus One |
| 20 |
| $ - |
| $ - |
| c. Family Plan |
| 48 |
| $ - |
| $ - |
2. Retiree
| a. Single Employees ( Self Only) |
| 1 |
| $ - |
| $ - |
| b. Employee plus One |
| 3 |
| $ - |
| $ - |
| d. Subtotal (Groups 1 + 2) |
| $ - |
| e. Total Price for First Option Year (d x 2) |
| $ - |
B.2.5. Second Option Year of Contract
Bi-Weekly Rates per Employee
| Category |
| Estimated Number of Employees |
| Rate per Employee |
| Total |
1. Active Employees
| a. Single Employees ( Self Only) |
| 12 |
| $ - |
| $ - |
| b. Employee plus One |
| 20 |
| $ - |
| $ - |
| c. Family Plan |
| 48 |
| $ - |
| $ - |
2. Retiree
| a. Single Employees ( Self Only) |
| 1 |
| $ - |
| $ - |
| b. Employee plus One |
| 3 |
| $ - |
| $ - |
| d. Subtotal (Groups 1 + 2) |
| $ - |
| e. Total Price for Second Option Year (d x 2) |
| $ - |
B.2.6. Third Option Year of Contract
Bi-Weekly Rates per Employee
| Category |
| Estimated Number of Employees |
| Rate per Employee |
| Total |
1. Active Employees
| a. Single Employees ( Self Only) |
| 12 |
| $ - |
| $ - |
| b. Employee plus One |
| 20 |
| $ - |
| $ - |
| c. Family Plan |
| 48 |
| $ - |
| $ - |
2. Retiree
| a. Single Employees ( Self Only) |
| 1 |
| $ - |
| $ - |
| b. Employee plus One |
| 3 |
| $ - |
| $ - |
| d. Subtotal (Groups 1 + 2) |
| $ - |
| e. Total Price for Third Option Year (d x 2) |
| $ - |
B.2.7. Fourth Option Year of Contract
Bi-Weekly Rates per Employee
| Category |
| Estimated Number of Employees |
| Rate per Employee |
| Total |
1. Active Employees
| a. Single Employees ( Self Only) |
| 12 |
| $ - |
| $ - |
| b. Employee plus One |
| 20 |
| $ - |
| $ - |
| c. Family Plan |
| 48 |
| $ - |
| $ - |
2. Retiree
| a. Single Employees ( Self Only) |
| 1 |
| $ - |
| $ - |
| b. Employee plus One |
| 3 |
| $ - |
| $ - |
| d. Subtotal (Groups 1 + 2) |
| $ - |
| e. Total Price for Fourth Option Year (d x 2) |
| $ - |
B.2.8. Grand Total of Base plus All Option Years
| Base Year Total |
| $ - |
| First Option Year Total |
| $ - |
| Second Option Year Total |
| $ - |
| Third Option Year Total |
| $ - |
| Fourth Option Year Total |
| $ - |
| Grand Total of Base plus All Option Years |
| $ - |
B.3
ADMINISTRATIVE RETENTION AMOUNTS
B.3.1 If the Contractor requests a price adjustment under B.4 below, the Contractor must present cost experience data that includes the retention amount. For purposes of any economic price adjustment, this retention amount is a fixed amount that is a part of the premium amounts in B.2. This retention amount will not be adjusted for any reason.
The retention amount is part of the premium and may include, but not be limited to, such costs as overhead and general and administrative costs. It will also include any profit. Essentially, it includes all costs except the actual portion of the premium intended to fund claims paid to the health care provider/claimant. B.3.2 sets forth the retention amounts per premium paid for each category of premium and for each period of performance.
NOTE TO OFFEROR: Fill in the fixed Bi-Weekly retention amounts for each period of performance and for each category of premium. This fixed amount must be expressed in the currency in which the premium amount is proposed. The fixed retention amount shall NOT be expressed in terms of a percentage of the premium.
B.3.2 Bi-Weekly Retention Amounts per separate premium paid per single employee(or retiree), per employee(or retiree) plus one, and per family plan.
| Period of Performance |
| Single Employees (Self Only) |
| Employee Plus One |
| Family Plan |
Base Period
First Option Year
Second Option Year
Third Option Year
Fourth Option Year
B.4. ECONOMIC PRICE ADJUSTMENT-HEALTH INSURANCE PREMIUMS
B.4.1. Premium Adjustment Based on Experience - For health insurance, prices may be adjusted upward or downward based on the experience rating of the Mission(s) covered by this contract, and it specifically excludes all riders in B.1.1. No adjustment will be allowed during the first twelve months. After such time, the Contractor or the Government may request an adjustment in premiums on an annual basis. Adjustments are not retroactive to previous contract terms. Before any such adjustment is made, the Contractor agrees to provide the Government a balance sheet showing three main components for the time period: (1) receipts (premiums received) minus the retention amount, (2) number of insurance plans and (3) claims paid. This information shall be provided per type of premium, ie per line item. The retention amount is not subject to adjustment. The Government reserves the right to have an independent third party review the balance sheet and claims and make recommendations regarding the appropriateness of the requested adjustment. Any adjustment shall be subject to mutual agreement of the parties and shall result in a written modification to the contract. Mutually agreed to adjustments shall be effective thirty days after complete information is received by the Government. Any failure to reach agreement under this clause shall be subject to the procedures in the Disputes clause.
B.4.2.
Premium Adjustment Based on Laws - The rates may also be adjusted during the performance period of the contract as a result of laws enacted by the host Government, if such change in the laws has a direct impact on the cost to the Contractor to perform this contract at the contracted rate. In that event, the Contracting Officer may enter into negotiations with the Contractor to modify the contract to adjust the premium rate. The Contractor agrees to provide all documentation necessary to support any requested adjustment.
B.4.2.1 Employee Pool – This clause is only in effect if the Contractor included details in its offer regarding a pooling arrangement, of which this contract is a part.
Before any adjustment is made under this price adjustment clause, the Contractor must include in its proposal for adjustment, details setting forth how the pool impacts the request for equitable adjustment.
SECTION C
DESCRIPTION/SPECIFICATION/WORK STATEMENT
PART I - HEALTH INSURANCE
C.1.
HEALTH INSURANCE SERVICES
The Government of the United States of America requires Health Insurance coverage for its employees as further described in C.1.2 in Suriname. The Government has determined that the prevailing practice by employers in Suriname is to provide for their employees and retirees health insurance protection and that the cost of such insurance protection is usually borne by both the employee and the employer. For active employees: The USG will pay 90% of the premium cost for employee and dependent coverage and the employee will pay 10%. For retirees: The USG will pay 70% of the premium cost for retiree and dependent coverage and the retiree will pay 30%. Health insurance protection will be representative of locally prevailing compensation practice as further described in C.1.2. The specific health benefit coverage under this contract is set forth in Section C and the Exhibits in Section J.
The Contractor shall insure that health care under this contract does not exclude HIV/AIDS care, unless exclusion has been authorized by HR/OE/CM.
C.1.1 Employee, Retiree, ORE, and Dependent Health Services Benefits
The insurance company will reimburse covered medical expenses incurred, subject to the stated limits. Payment will be made for reasonable and customary costs of covered benefits. The medical treatment must be prescribed or provided by a physician or nurse licensed in Suriname, the United States, or in the country in which the treatment or prescription is received.
C.1.1.1.
Hospitalization: Reasonable and customary costs of 100% room and board expenses for a private room; 100% of hospital medical expenses including laboratory tests and x-rays, nursing care, operating room costs, intensive care, prescription medicines, and physical therapy.
All insured over 12 years of age are covered for hospitalization in Class I; younger children will be hospitalized in the “Children’s” class.
Rooming-in on behalf of children up to 7 years of age: coverage is provided to a maximum of 10 days per policy year for one parent.
Expenses for hospitalization, nursing and additional costs in the various hospital classes, namely:
• For claimants until 12 years of age in the pediatric ward (class 3)
• For claimants from 12 years of age (class 1)
Coverage of costs for clinical treatment by a specialist
Hospital out-patient services e.g. home care, only on indication of the specialist in attendance, shall be covered up to a maximum of 20 weeks per policy year.
Medical treatment in the Emergency Room (E.R) as well as urgent medical treatment by the physician on weekend duty. Expenses for Hospitalization in the lung asylum.
C.1.1.2
Professional Services and Treatment:
100% of doctors' and surgeons' fees incurred while hospitalized, at a hospital on an out-patient basis, at a clinic or doctor's office, or at home. 100% of expenses for medical services and expenses when not hospitalized such as laboratory tests and x-rays, prescription medicines, routine annual physical examinations and inoculations.
Additional medical examinations at the request of the general practitioner or medical examinations carried out by the general practitioner himself, including but not limited to: Laboratory, X-rays, Ultra-sound scan, E.C.G.
Additional medical examinations at the request of the specialist or medical examinations carried out by the specialist himself, including but not limited to: Laboratory, X-rays, Ultra-sound scan, E.C.G., E.E.G., E.M.G., Evoked potentials, Heart condition tests, MRI and C.T.-scan up to a maximum of 4 scans per person per policy year, and subsequently if this is medically required, and Heart catheterization.
Other specific diagnostic examinations, such as lumbar puncture, endoscopy, etc.
Treatment by a speech therapist only after referral by the general practitioner or specialist.
Consultations with a dietician only after referral by the general practitioner or specialist.
Kidney dialysis up to a maximum of $ 25.000, per year.
Cosmetic surgery, exclusively in cases of mutilations as a consequence of an accident or illness.
Chemotherapy.
Intervention cardio therapy and cardio/vascular surgery.
Purchase and introduction of a pacemaker.
Physical Therapy: Coverage is provided for 100% of expenses for physical therapy treatments by a physical therapist up to a maximum of 18 treatments per case per policy year, only after referral by the general practitioner or specialist.
C.1.1.3.
Prescription Drugs and Medicines:
100%, when hospitalized and when not hospitalized, of the cost of medicines and drugs for which a prescription is legally required.
Examples are:
· Medicine prescribed by a general practitioner provided by a pharmacy.
· Medicine prescribed by a specialist provided by a pharmacy.
· Dressing materials that are registered in the medical non-durables register (MVK).
Expenses incurred for medicines, vitamins, cold remedies, etc., that are available over the counter without a prescription will not be reimbursed even if prescribed by a physician.
C.1.1.4
For All Covered Members: 100% of expenses for medications to suppress opportunistic infections, such as tuberculosis and toxoplasmosis for employees and dependents who have HIV/AIDS; as well as brief courses of anti-retroviral drugs during childbirth to prevent the transmission of HIV to the employee's child. This expanded coverage generally excludes medications for the long-term suppression of AIDS through the combination of anti-retroviral drugs at those posts with inadequate local health care infrastructures. The maximum limit for HIV/AIDS coverage for employees and dependents is $10,000 USD per person per year.
C.1.1.5
Obstetrical Care: 100% reimbursement when hospitalized and 100% when not hospitalized, of obstetrical medical care including prenatal and postnatal care. Prenatal examination as of 28 weeks of pregnancy/childbirth in an outpatient’s clinic or at home by a certified obstetrician, after referral by the general practitioner.
C.1.1.6
Family Planning:
100 % of prescribed contraceptive devices, voluntary sterilization, and diagnosis and treatment of infertility, and for drugs. Not covered is reversal of voluntary sterilization, infertility treatment after voluntary sterilization, genetic counseling, fertility drugs, and assisted reproductive technology. Coverage of the costs of congenital anomalies that have been diagnosed and treated after the child is six months old, to a maximum of US$ 5,000, per policy year.
Postnatal care including vaccination in the framework of the National Immunization Program (NIP), by the general practitioner or a health center. Only on medical grounds and following referral by the general practitioner can this be done by a medical specialist. Gynecological aids:
• IUD (coil) as contraceptive after referral by the general practitioner on the recommendation of and introduction by the gynecologist, or at the “Stg. Lobi (Foundation)
• Pessary, exclusively on the medical indication and on the recommendation of the gynecologist, not as a contraceptive.
C.1.1.7
Hearing Aids and other Artificial Aids: 100% reimbursement of the cost of a hearing aid apparatus and related examination. Coverage of artificial aids, including hearing aids, prosthesis, support apparatus, pacemakers etc. Cumulative to a maximum of $ 25,000 per policy year.
C.1.1.8
Optical Care: 100% coverage of eye examination and treatment, of expense for contacts (one pair per year) and glasses/lenses (one pair per year), 80 USD for frames (once every two years).
· Frame: 1x per 2 years up to a maximum of $80
· Glasses:
· Standard and bifocal glasses: 100% coverage for 1 pair per year
· Mutifocal (Varilux) glasses: 1 pair per year up to a maximum of US$175 per piece.
· Contact lenses: 1 pair per year up to a maximum of $100 per pair.
C.1.1.9
Dental Care: 100% of expenses for dental services including: Dental checks, dentists’ fees, examinations and treatment, cleanings, extractions, fillings, false teeth, root-canal therapy, tartar removal, X Rays (röntgen photos), prothesis ( every 3 years), all remaining routine interventions, crowns and bridges.
Orthodontia treatment is not covered unless required as the result of an accident.
C.1.1.10 Psychiatric Treatment: 100% of reasonable and customary costs for psychiatric treatment expenses, after referral by the general practitioner or the specialist. Consultations with the psychologist only after referral by the general practitioner or psychiatrist in attendance. Consultation by the remedial educationalist only after referral by the general practitioner or the attendant psychiatrist. Admittance in the Psychiatric Centre Suriname (PCS) for each policy year during the employment of the employee or claimant, respectively.
C.1.1.11 Medical Expenses Incurred Out of Country:
Medical expenses incurred out of country will be covered only for an employee when medical treatment is recommended by a competent medical authority if a required procedure cannot be safely done in country.
Medical treatment received abroad will be reimbursed up to reasonable and customary costs of medical treatment in Suriname up to a maximum of $2,000 per person per policy year.
C.1.1.12 Transportation for Out of Country Treatment
Transportation for out of country treatment will be a covered expense for employees only. The employee's attending physician must certify in advance that the treatment is medically necessary and unavailable locally. There is no provision for medical evacuation travel.
Local Transportation over land for Medical Treatment: Coverage for transport by ambulance to and from a hospital before or during admittance, pertaining to an illness or symptoms of an illness under this policy.
Local Transportation by air for Medical Treatment: Coverage for acute medical air transport to a maximum of US$750 per policy year, pertaining to an illness or symptoms of an illness under this policy
C.1.1.13 Annual Maximum Limit – The maximum annual reimbursement per patient per contract year, not including expenses covered under c.1.1.4, is $100,000 USD per patient per contract year.
C.1.2 Health Benefits Conditions and Limitations
There is no reimbursement for elective cosmetic surgery; spa cures; rejuvenation cures; massage; exercise therapy; long term rehabilitative therapy; non-medical hospital charges such as telephones or television; home help, family help, or similar household assistance; fees of persons who are not licensed physicians or nurses; or services or supplies which have not been prescribed or approved by a physician or nurse.
The following are not covered by this plan:
· costs of physicals, medical certificates and providing medical information to third parties.
· costs of termination of an unwanted pregnancy.
· costs of treatment arising from your participation in War, Civil War, Revolt, Riot.
· costs incurred during your service as member of a police or military unit.
· medical costs pertaining to excessive alcohol consumption or drug abuse.
· medical costs that are the consequence of nuclear reactions.
There is no reimbursement for expenses that will be reimbursed or paid directly under a host country medical program or workers' compensation program; the U.S. workers’ compensation program; or post’s LES workers’ compensation program.
There is no reimbursement for expenses related to an illness or injury that is a result of an unlawful action on the part of the patient; the practice of a dangerous sport; excessive or illegal use of alcohol or drugs; a self-inflicted wound; or service in the armed forces of any country.
There is no reimbursement for medical expenses incurred outside of Suriname. There is no reimbursement for round trip transportation expenses to travel out of country for medical treatment.
No reimbursement will be made for expenses incurred after an employee leaves the service of the U.S. Mission, except in the case of retired employees who elect to continue coverage.
C.1.3 Eligible Participants
C.1.3.1 Eligible Employees - The employees’ eligible for the health insurance services include the following:
C.1.3.1.1 All current active employees of the United States Government, employed within the geographic boundaries of Suriname paid under the Local Compensation Plan, and certified by the Contracting Officer. Covered employees include
C.1.3.1.2.
Foreign Service Nationals (FSNs) employed under direct hire appointments, Personal Services Agreements (PSAs) and Personal Services Contracts (PSCs);
C.1.3.1.3.
Locally hired U.S. citizens employed under direct hire appointments, PSAs, and PSCs.
C.1.3.1.4.
All former employees who retire/retired from the United States Government, employed within the geographic boundaries of Suriname, paid under the Local Compensation Plan, and certified by the Contracting Officer. Participation by retired or retiring employees is voluntary.
C.1.3.2 Location of Employment
The individuals covered by C.1.3.1 must be employed within the geographic boundaries of Suriname by:
· Department of State
· Department of Defense (USMLO)
· Department of Justice (DEA)
· Peace Corps
C.1.3.3 Participants Covered Under a Rider
C.1.3.3.1 All current active employees of the Chief of Mission and the Deputy Chief of Mission assigned to their respective official Government residences and paid under an ORE account (see separate rider, Exhibit B). All costs for ORE employees are the responsibility of the employing officer, not the U.S. Government.
C.1.4
Individuals Not Eligible for Coverage
Not eligible are those working under temporary appointments; those working under a PSC or PSA that is time limited to less than one year; nonpersonal services contract personnel and their employees, supplied by an independent contractor licensed to do business in Paramaribo who provides services to other local organizations as well as to the U.S. Mission; employees of USAID institutional contractors; Peace Corps personal services contractors as indicated in MS 743 and any other individual not falling within one of the categories of employees described in this clause.
C.1.5
Other Eligible Participants
Covered dependents include the participating employee’s spouse and children. A limit of one spouse per employee is covered. An eligible child is defined as the employee’s natural child, adopted child, stepchild, or foster child. The child must be unmarried, economically dependent upon the employee, and reside with the employee unless away at school. An eligible child will be covered until the end of the contract year in which he/she reaches age 18, or in the case of a child who is a full-time student, until the end of the calendar year in which the child turns age 25. There is no age limit for a child who is physically or mentally handicapped so as to be unable to live independently. There is no limit on the number of children covered per employee. Parents, grandparents, siblings, and other relatives are not eligible dependents.
C.1.6.
Eligibility
C.1.6.1.
Term of Eligibility and Effective Date
Each current active eligible employee is enrolled for health benefits under this contract upon award and thereafter during the performance period of this contract. Each new eligible employee will be enrolled upon entering on duty with the United States Government. An employee is considered active ("on the rolls") whenever such employee is on approved leave, whether paid or unpaid.
During a period of Leave Without Pay (LWP) or unpaid leave that is one pay period or less, coverage under the insurance contract will continue. The USG will pay the total premium cost to the Contractor. The employee’s share of the premium will be collected through payroll deduction in that or the subsequent pay period.
C.1.6.2.
Period of Ineligibility
Employees and their dependents are not entitled to health benefits during any period of employment for which premiums are not paid.
Additionally, employee's dependents are not entitled to health benefits during any period of employment during which the employee was not eligible to participate.
During a period of extended (beyond one pay period) of Leave Without Pay (LWP) or unpaid leave, the employee is responsible for the full cost of the insurance premiums for self and dependents. The Mission will pay the premiums directly to the Contractor, and will collect the full cost from the employee on a quarterly basis. Alternatively, the employee may elect to have coverage cease if that employee prefers not to pay the premium.
C.1.7.
BROCHURE REQUIREMENT
C.1.7.1.
The Contractor shall provide a document (brochure/pamphlet/other written document) in English and Dutch that sets forth a complete listing of the health insurance benefits to be provided under this contract. This brochure shall be provided in sufficient quantities so that each covered employee receives a copy. The Contractor shall furnish all copies of the brochures to the COR, who will ensure that appropriate distribution is made.
C.1.7.2.
The Contractor shall provide the document described in C.1.7.1 to the COR not later than 14 business days after date of contract award. The Contractor shall provide additional brochures for new employees within ten (10) days of the COR’s request.
C.1.7.3.
The Contractor assumes full responsibility for ensuring that the document described in C.1.7.1 accurately reflects the requirements of the contract, as implemented by the Contractor’s technical proposal. In all cases, the contract shall take precedence. Should the COR discover that the brochure contains inaccuracies, the Contractor will be notified in writing; however, failure on the part of the Government to notice any inaccuracies shall in no way limit, revise or otherwise affect the requirement under this contract for the Contractor to fully comply with all contract terms.
PART II: TERMS
Paragraph C.2 is RESERVED
SECTION D
PACKAGING AND MARKING
(RESERVED)
SECTION E
INSPECTION AND ACCEPTANCE
E.1.
52.252‑2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)
This contract incorporates the following clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this address:
http://www.acquisition.gov/far/ or http://farsite.hill.af.mil/vffara.htm
These addresses are subject to change. If the Federal Acquisition Regulation (FAR) is not available at the locations indicated above, use the Department of State Acquisition website at http://www.statebuy.state.gov/ to see the links to the FAR. You may also use an internet “search engine” (for example, Google, Yahoo, Excite) to obtain the latest location of the most current FAR.
The following Federal Acquisition Regulation clause(s) is/are incorporated by reference:
CLAUSE
TITLE AND DATE
52.246-4 Inspection of Services - Fixed Price (AUG 1996)
E.2.
QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)
This plan is designed to provide an effective surveillance method to promote effective Contractor performance. The QASP provides a method for the Contracting Officer's Representative (COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to conduct quality assurance to ensure that contract standards are achieved.
| Performance Objective |
| PWS Paragraph |
| Performance Threshold |
Services
Performs all the insurance services set forth in the Performance Work Statement (PWS)
C.1.0 thru C.3.0
All required services are performed and no more than one (1) customer complaint is received per month
(2) All payment services are performed within ten (10) working days of the initial submission.
E.2.1 Surveillance. The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.
E.2.2 Standard. The performance standard is that the Government receives no more than one (1) customer complaint per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.246-4, Inspection of Services – Fixed Price (AUG 1996) or the appropriate Inspection of Services clause), if any of the services exceed the standard.
E.2.3 Procedures
(a) If any Government personnel observe unacceptable services, either incomplete work or required services not being performed, they should immediately contact the COR.
(b) The COR will complete appropriate documentation to record the complaint.
(c) If the COR determines the complaint is invalid, the COR will advise the complainant. The COR will retain the annotated copy of the written complaint for his/her files.
(d) If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available. The COR shall determine how much time is reasonable.
(e) The COR shall, as a minimum, orally notify the Contractor of any valid complaints.
(f) If the Contractor disagrees with the complaint and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint.
(g) The COR will consider complaints as resolved unless notified otherwise by the complaint.
(h) Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the Contracting Officer for appropriate action under the Inspection clause.
SECTION F
DELIVERIES OR PERFORMANCE
F.1.
This contract incorporates the following clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this address:
These addresses are subject to change. If the Federal Acquisition Regulation (FAR) is not available at the locations indicated above, use the Department of State Acquisition website at http://www.statebuy.state.gov/ to see the links to the FAR. You may also use an internet “search engine” (for example, Google, Yahoo, Excite) to obtain the latest location of the most current FAR.
The following Federal Acquisition Regulation clauses are incorporated by reference:
TITLE AND DATE
52.242-15 Stop Work Order (AUG 1989)
52.242-17 Government Delay of Work (APR 1984)
F.2 PERIOD OF PERFORMANCE. The performance period of this contract is one year beginning in February 2018 with four (4) one-year options to renew.
F.3
OPTIONS
The Government may extend this contract in accordance with the option clause at Section I, clause I.2, FAR Clauses Incorporated by Full Text (FAR 52.217-9, Option to Extend the Term of the Contract), which also specifies the total potential duration of the contract.
The Government may exercise the option set forth at Section I, "FAR 52.217-8, Option to Extend Services".
F.4
REPORTS AND OTHER DELIVERABLES
All reports and other deliverables required under this contract shall be delivered to the following address:
Human Resources Specialist
US Embassy Paramaribo
165 Kristalstraat
Paramaribo, Suriname
SECTION G
CONTRACT ADMINISTRATION DATA
G.1.
652.242-70 CONTRACTING OFFICER’S REPRESENTATIVE (COR) (AUG 1999)
The Contracting Officer may designate in writing one Government employee, by name or position title, to take action for the Contracting Officer under this contract. This designee shall be identified as a Contracting Officer’s Representative (COR). Such designation shall specify the scope and limitations of the authority so delegated; provided, that the designee shall not change the terms or conditions of the contract, unless the COR is a warranted Contracting Officer and this authority is delegated in the designation.
The COR for this contract is the Human Resources Specialist – Jane Karg. (597)556700.
G.2
COR DUTIES
G.2.1 The COR is responsible for inspection and acceptance of services. These duties include review of Contractor invoices, including the supporting documentation required by the contract. The COR may provide technical advice, substantive guidance, inspections, invoice approval, and other purposes as deemed necessary under the contract.
G.2.2 In addition, the COR shall maintain updated list of employees and dependents insured, which will supersede the initial list provided under this contract and as reported to the insurer, without prejudice to the ineligibility clause.
G.2.3.
The COR has the additional responsibility of maintaining the eligible listing of employees and dependents for insurance coverage.
G.2.4 The COR may not change the terms and conditions of the contract. While the COR is authorized to provide the Contractor with updated listings of eligible employees and dependents, only the Contracting Officer may modify existing task orders or issue new task orders, reflecting these changes, since only the Contracting Officer can obligate funding and commit the Government.
G.3.
Payment shall be made in US Dollars.
G.4
SUBMISSION OF INVOICES AND PAYMENT
G.4.1.
Invoices for U.S. Government employees shall be submitted in an original and three (3) copies to the following address (designated billing office only for the purpose of submitting invoices):
Attn: FMO
US Embassy Paramaribo
165 Kristalstraat
Paramaribo, Suriname
G.4.2. Frequency of Payments. All funds under this contract will be obligated by issuance of task orders, as described in H.3. Each task order will fund a specific period of time and number of employees, and the task orders will be issued at the frequency described in H.3. Contractor may submit invoices Quarterly for payment to be made at the beginning of the month for which insurance coverage is provided in accordance with FAR 32.404.
G.4.3. U.S. Government Employees. The Government shall make payments directly to the Contractor for all Government employees, whether or not the employee is contributing to the premium amount.
G.4.4 ORE Staff. The Chief of Mission and/or Deputy Chief of Mission will make payment directly to the Contractor for the entire premium amount of the ORE staff, whether or not the ORE employee is contributing to the premium amount.
G.4.5 Retirees: The Government shall make payments directly to the Contractor for all Government Retirees, whether or not the employee is contributing to the premium amount.
G.5
REFUNDS TO THE GOVERNMENT
If at any time during performance of the contract the Government finds that the Contractor has been overpaid because the number of employees and/or dependents covered has decreased, the Contracting Officer may either allow that overpayment to be credited to the Government’s account or require that the Contractor refund the overpayment. If the Contracting Officer requests a refund, the Contractor shall make that refund to the Government within ten calendar days of receipt of the request.
G.6
VALUE ADDED TAX
VALUE ADDED TAX (VAT). The Government will not reimburse the Contractor for VAT under this contract. The Contractor shall not include a line for VAT on Invoices as the U.S. Embassy has a tax exemption certificate with the host government.
SECTION H
SPECIAL CONTRACT REQUIREMENTS
H.1 SECURITY. On occasion, a Contractor employee may require entry into U.S. Government-owned or -operated facilities. If so, the Contractor should be prepared to provide the necessary identification to permit escorted access within that facility.
H.2 STANDARDS OF CONDUCT. The Contractor shall maintain satisfactory standards of employee competency, conduct, cleanliness, appearance, and integrity and shall be responsible for taking such disciplinary action with respect to employees as may be necessary. Each Contractor employee is to adhere to standards that reflect credit on themselves, their employer, and the United States Government.
H.3 ORDERING PROCEDURES. The Government will issue a task order as soon as possible after contract award to identify all employees or retirees to be covered by the insurance described in this contract and the coverage selected by each employee or retiree, including dependents to be covered. The COR will make subsequent additions or deletions to this list in writing and provide the revised list to the Contractor. All such revisions shall be consolidated, and a new or modified task order will be issued by the Contracting Officer. If any changes have been made to the coverage listing, the Government anticipates issuance of a new task order on a [ ] monthly, [X ] quarterly basis. This new task order will include all changes made since the previous task order was issued and will include any increase or decrease in necessary funding. The changes to the list of eligible individuals will supersede the initial list provided under prior task orders without prejudice to the ineligibility clause. Task orders will indicate the effective date of employment, for purposes of calculating the premium due.
H.3.1. The ORE staff a under separate rider are not included under the task orders issued by the Contracting Officer. Because their coverage is under a rider, their employer is responsible for directly interacting with the Contractor to order any coverage for their employees. When contacted by the employer, the Contractor shall advise the employer of the paperwork and payment that will be necessary to order coverage for the identified individuals. Because more than one employer may have ORE staff, the Contractor may be contacted by more than one employer (typically the Chief of Mission and Deputy Chief of Mission).
H.4.
CONTRACTOR RESPONSIBILITY IN CLAIMS AND REIMBURSEMENT TO CLAIMANTS
General.
The Contractor shall be responsible for all planning, estimating, programming, project management, scheduling, dispatching, supervision, and inspection of work. The Contractor shall maintain his own reference library of technical reference works and local laws and regulations, including current tariffs and registries. The Contractor shall treat the information provided by the Embassy concerning employee' personal data, medical information, and salaries as highly sensitive and not divulge any employee information to unauthorized persons. The Contractor shall establish procedures for handling medical insurance claims as follows:
Administrative Records
(1) The Contractor shall maintain medical insurance files for each covered employee and each covered dependent including receipts and proof of paid claims, requests for claim reimbursements, and accounting of paid benefits with balances of amounts remaining in the annual per person reimbursement ceiling.
(2) The Contractor shall provide the COR with the necessary claim forms for each type of benefit that can be claimed under the contract. These forms shall specify a list of documents required to be appended to each claim and otherwise provide instructions for claim filing.
(3) The Contractor shall use the English spelling of the employees' names in all transactions, including reimbursement checks.
(4) The Contractor shall send employee claim reimbursement checks to employees not later than two weeks after a claim is submitted.
Medical Insurance Claims. Settlement of medical insurance shall be completed as follows:
All medical claims shall be submitted directly to the Contractor by employees, through a drop box in the COR's office or at the front of the Embassy. The claims shall be picked up from the COR each Tuesday.
The Contractor shall date stamp and screen all claims submitted on the day of receipt. If there are any missing documents or information thereby disallowing said claim to be payable, the Contractor shall notify the employee within two days, with a copy to the COR (if notification is written).
The Contractor shall settle the claims no later than two weeks from the date the claim is submitted to the Contractor.
(4) Settlement shall be by issuance of checks in the name of the employee for each claim submitted. Each check shall be accompanied by a form providing details of the amount reimbursed with an explanation of deductions, if any.
(5) The Contractor shall accept the employee's or dependent's choice to go for surgery to hospitals designated by the Contractor in order that the Contractor will pay the expenses directly to the hospitals.
H.5.
REPORT REQUIREMENTS. The Contractor shall provide the following reports monthly. All reports must be received by the COR no later than the 10th day of each month. These reports shall report on the previous month's activities.
Employee Claims Report. The report will list all claims paid by the Contractor to a claimant, including the name of the claimant, date claim is received by the Contractor, and the amount claimed. This report shall also include all outstanding claims and a brief description of why claim has not been paid.
H.6.
MISCELLANEOUS CONTRACTOR REQUIREMENTS
H.6.1.
General. The Contractor shall take all such steps as are necessary, and obtain and pay for all permits, taxes and fees as are required by the Suriname government to establish and/or operate a commercial venture locally. A contract with the U.S. Government conveys no special privileges or immunities to the Contractor. The Contractor is an independent commercial concern and not a part of the U.S. mission. The Contractor's employees are not U.S. Government employees. Registration of this contract with the Suriname government, if required by law, will be the sole responsibility of the Contractor, and any fees, taxes, or other duties shall be payable by the Contractor without recourse to the Government of the amounts thereof.
H.6.2.
Licenses and Local Laws. The Contractor shall possess all permits, licenses, and any other appointments required for the prosecution of work under this contract, all at no additional cost to the Government. The Contractor shall perform this contract in accordance with local laws.
H.7 Erroneous Payments.
If the Government becomes eligible for a refund of payment because of erroneous overpayment or other cause, the Contractor shall refund the amounts or use them to offset future payments owed by the Government, whichever the Government prefers. The Contractor shall refund any refunds not complete or discovered after the completion date of this contract.
H.8 Requiring Activity. The requiring activity under this contract is the U.S. Embassy/Consulate.
SECTION I
CONTRACT CLAUSES
I.1.
This contract incorporates the following clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this address:
These addresses are subject to change. If the Federal Acquisition Regulation (FAR) is not available at the locations indicated above, use the Department of State Acquisition website at http://www.statebuy.state.gov/ to see the links to the FAR. You may also use a network “search engine” (for example, Google, Yahoo, Excite) to obtain the latest location of the most current FAR.
The following Federal Acquisition Regulation clauses are incorporated by reference:
TITLE AND DATE
52.202-1
DEFINITIONS (NOV 2013)
52.203-3
GRATUITIES (APR 1984)
52.203-5
COVENANT AGAINST CONTINGENT FEES (MAY 2014)
52.203-6
RESTRICTIONS ON SUBCONTRACTOR SALES TO THE GOVERNMENT (SEPT 2006)
52.203-7
ANTI-KICKBACK PROCEDURES (MAY 2014)
52.203-8 CANCELLATION, RESCISSION, AND RECOVERY OF FUNDS FOR ILLEGAL OR IMPROPER ACTIVITY (MAY 2014) 52.203-10
PRICE OR FEE ADJUSTMENT FOR ILLEGAL OR IMPROPER ACTIVITY (MAY 2014)
52.203-12
LIMITATION ON PAYMENTS TO INFLUENCE CERTAIN FEDERAL TRANSACTIONS (OCT 2010)
52.203-17
CONTRACTOR EMPLOYEE WHISTLEBLOWER RIGHTS AND
REQUIREMENT TO INFORM EMPLOYEES OF WHISTLEBLOWER
RIGHTS (APR 2014)
52.203-19 Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (JAN 2017) 52.204-4
PRINTED OR COPIED DOUBLE-SIDED ON POSTCONSUMER FIBER CONTENT PAPER (MAY 2011)
52.204-10
REPORTING EXECUTIVE COMPENSATION AND FIRST-TIER SUBCONTRACT AWARDS (OCT 2015)
52.204-12
DATA UNIVERSAL NUMBERING SYSTEM NUMBER MAINTENANCE (DEC 2012)
52.204-13
SYSTEM FOR AWARD MANAGEMENT MAINTENANCE (JULY 2013)
52.204-18
COMMERCIAL LAND GOVERNMENT ENTITY CODE MAINTENANCE (JUL 2016)
52.204-19
INCORPORATION BY REFERENCE OF REPRESENTATIONS AND
CERTIFICATIONS (DEC 2014)
52.209-6 PROTECTING THE GOVERNMENT’S INTEREST WHEN SUBCONTRACTING WITH CONTRACTORS DEBARRED, SUSPENDED, OR PROPOSED FOR DEBARMENT (OCT 2015) 52.209-9
UPDATES OF INFORMATION REGARDING RESPONSIBILITY MATTERS (JULY 2013)
52.215-2
AUDIT AND RECORDS - NEGOTIATION (OCT 2010)
52.215-8
ORDER OF PRECEDENCE--UNIFORM CONTRACT FORMAT (OCT 1997)
52.215-11
PRICE REDUCTION FOR DEFECTIVE CERTIFIED COST OR
PRICING DATA – MODIFICATIONS (AUG 2011)
52.215-13
SUBCONTRACTOR CERTIFIED COST OR PRICING DATA -
MODIFICATIONS (OCT 2010)
52.215-21 REQUIREMENTS FOR COST OR PRICING DATA OR INFORMATION OTHER THAN COST OR PRICING DATA--MODIFICATIONS (OCT 2010) 52.222-19
CHILD LABOR – COOPERATION WITH AUTHORITIES AND REMEDIES (FEB 2016)
52.222-50 COMBATTING TRAFFICKING IN PERSONS (MAR 2015)
52.223-18
ENCOURAGING CONTRACTOR POLICIES TO BAN TEXT MESSAGING WHILE DRIVING (AUG 2011)
52.224-1
PRIVACY ACT NOTIFICATION (APR 1984)
52.224-2
PRIVACY ACT (APR 1984)
52.224-3 Privacy Training (JAN 2017) 52.225-5
TRADE AGREEMENTS (FEB 2016)
52.225-13
RESTRICTIONS ON CERTAIN FOREIGN PURCHASES (JUN 2008)
52.225-14
INCONSISTENCY BETWEEN ENGLISH VERSION AND TRANSLATION OF CONTRACT (FEB 2000)
52.228-3 WORKERS’ COMPENSATION INSURANCE (Defense Base Act) (JUL 2014)
52.228-5
INSURANCE-WORK ON A GOVERNMENT INSTALLATION (JAN 1997)
52.229-6
TAXES - FOREIGN FIXED PRICE CONTRACTS (FEB 2013)
52.232-1
PAYMENTS (APR 1984)
52.232-8
DISCOUNTS FOR PROMPT PAYMENT (FEB 2002)
52.232-11
EXTRAS (APR 1984)
52.232-17
INTEREST (OCT 2010)
52.232-18
AVAILABILITY OF FUNDS (APR 1984)
52.232-24
PROHIBITION OF ASSIGNMENT OF CLAIMS (MAY 2014)
52.232-25
PROMPT PAYMENT (JAN 2017)
52.232-33
PAYMENT BY ELECTRONIC FUNDS TRANSFER - SYSTEM FOR AWARD MANAGEMENT (JULY 2013)
52.232-34
PAYMENT BY EFT – OTHER THAN SAM (JULY 2013)
52.232-40 Providing Accelerated Payments to Small Business Subcontractors (Dec 2013)
52.233-1 DISPUTES (MAY 2014) Alternate I (DEC 1991)
52.233-3
PROTEST AFTER AWARD (AUG 1996)
52.233-4
APPLICABLE LAW FOR BREACH OF CONTRACT CLAIM (OCT 2004)
52.237-2
PROTECTION OF GOVERNMENT BUILDINGS, EQUIPMENT, AND VEGETATION (APR 1984)
52.242-13
BANKRUPTCY (JULY 1995)
52.243-1 CHANGES (AUG 1987) – Alternate I (APR 1984) 52.244-6
SUBCONTRACTOR AND COMMERCIAL ITEMS (JAN 2017)
52.246-25
LIMITATION OF LIABILITY - SERVICES (FEB 1997)
52.248-1
VALUE ENGINEERING (OCT 2010)
52.249-2
TERMINATION FOR CONVENIENCE OF THE GOVERNMENT (FIXED PRICE) (APRIL 2012)
52.249-8
DEFAULT - FIXED PRICE SUPPLY AND SERVICE (APR 1984)
I.2.
FEDERAL ACQUISITION REGULATION (FAR) CLAUSES INCORPORATED IN
FULL TEXT
52.216-18 ORDERING (OCT 1995)
Any supplies and services to be furnished under this contract shall be ordered by issuance of delivery orders or task orders by the individuals or activities designated in the Schedule. Such orders may be issued from the first day of the ongoing performance period through the last day of that performance period. See F.2.
All delivery orders or task orders are subject to the terms and conditions of this contract. In the event of conflict between a delivery order or task order and this contract, the contract shall control.
If mailed, a delivery order or task order is considered "issued" when the Government deposits the order in the mail. Orders may be issued orally, by facsimile, or by electronic commerce methods only if authorized in the Schedule.
(End of clause)
52.216-19 ORDER LIMITATIONS (OCT 1995)
Minimum order. When the Government requires supplies or services covered by this contract in an amount of less than $30 USD, the Government is not obligated to purchase, nor is the Contractor obligated to furnish, those supplies or services under the contract.
Maximum order. The Contractor is not obligated to honor--
Any order for a single item in excess of USD $20,000.
Any order for a combination of items in excess of USD $65,000; or
A series of orders from the same ordering office within 2 days that together call for quantities exceeding the limitation in subparagraph (1) or (2) above.
If this is a requirements contract (such as, includes the Requirement clause at subsection 52.216-21 of the Federal Acquisition Regulation (FAR)), the Government is not required to order a part of any one requirement from the Contractor if that requirement exceeds the maximum-order limitations in paragraph (b) above.
Notwithstanding paragraphs (b) and (c) above, the Contractor shall honor any order exceeding the maximum order…
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