SLP-PWS-v1.pdf

PERFORMANCE WORK STATEMENT

Department of Defense Education Activity

4800 Mark Center Drive

Alexandria, VA 22350

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Speech and Language Therapy Services, Fort Liberty and Camp Lejeune

1. General Information and Scope of Work

1.1 Agency

For school year (SY) 2024-25, the Department of Defense Education Activity (DoDEA) will provide PK-12 instruction in 161 schools to over 67,000 dependents of military and civilian employees. Student enrollment is based primarily on deployment of military troops worldwide. In the Americas, DoDEA operates 50 schools located in seven states, Puerto Rico, and Cuba. In Europe and the Middle East, DoDEA operates 64 schools located in Germany, England, Netherlands, Belgium, Spain, Turkey, Bahrain, and Italy. In the Pacific, DoDEA operates 46 schools located in Korea, Japan (mainland and Okinawa), and Guam. DoDEA also operates a fully accredited virtual high school with teaching hubs in the Americas, Europe, and Pacific. DoDEA's curriculum, resources and student achievement scores on standardized assessments compare favorably to those of high-performing US public school systems.

1.2 Background

Speech and language therapy services are mandated for DoDEA students with disabilities under the DoD

Instruction 1342.12. “Provision of Early Intervention and Special Education Services to Eligible DoD

Dependents,” June 17, 2015. The Case Study Committee is responsible for determining if a student requires speech and language therapy services in accordance with the Individualized Education (IEP) goals. An IEP is the document written by the CSC that establishes the goals and services that must be provided to a student with a disability in order to provide a Free Appropriate Public Education (FAPE). The required services shall be provided with linkage to the educational needs of the student.

1.3 Scope of Work

DoDEA requires the services of the equivalent of three full-time speech-language pathologists (SLPs) to work at Gordon Elementary School (Fort Liberty) and Heroes Elementary School (Camp Lejeune) and

DeLalio Elementary School and Lejeune High School (Camp Lejeune). DoDEA requires these speech and language therapy services to begin on November 3, 2024 at all locations. DoDEA would prefer to award one contract for three full-time SLPs but would be willing to award more than one contract for more than three individuals as long as there is appropriate coverage. For example, one part-time SLP could work at DeLalio

Elementary School and another part-time SLP could work at Lejeune High School.

2 Requirements

Speech and Language Therapy Services: The Contractor shall provide the equivalent of three full-time speech-language pathologists (SLPs) to work at Gordon Elementary School (Fort Liberty) and Heroes Elementary School

(Camp Lejeune) and DeLalio Elementary School and Lejeune High School (Camp Lejeune).

Supporting Tasks: The tasks below are to help the Contractor gain a better understanding of the requirements to successfully meet the objective. They are not all inclusive, so the Contractor is expected to develop the total solution to meet all the requirements in accordance with a performance-based approach.

2.1 Task 1, SLP Services—The Contractor(s) shall provide a certified SLP to provide speech and language therapy services in accordance with the school calendar (provided at the post-award conference) throughout the period of performance as directed by the contracting officer’s representative (COR). The selection of the employees is the responsibility of the successful contractor(s). Should a contracted employee discontinue work under this contract for any reason, it is the responsibility of the contractor to continue services with another fully qualified employee.

2.1.1 Services shall be provided during the school hours of the four schools listed above. The COR may schedule additional hours before or after the regular school day, not to exceed two hours per week per school. Note: This extra duty requirement will be done sparingly—probably only two hours per month per school.

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2.1.2 Time for Government-provided and Government-required training will be paid at the same hourly rate as time for SLP services to students.

2.1.3 Services may require travel to residences on the installations to provide services to homebound student(s). This requirement will not exceed five roundtrips per week from the school to a residence and will not exceed 50 miles of travel per week. Note: Time and expenses associated with compliance with the installations’ vehicle access and control procedures are the responsibility of the

Contractor.

2.1.4 The Contractor shall:

2.1.4.1 Provide direct speech and language therapy services in accordance with students individual education program (IEP) goals.

2.1.4.2 Provide indirect (consultative) services to the staff and parents/sponsors, and students in accordance with each students’ IEP goals to include the following:

1) Participatiing in meetings and assist in the development of IEPs for students found eligible for speech and language therapy services.

2) Participating in school-wide screenings, which may include observations, informal assessments and administration of criterion referenced assessments and providing screening results in written format.

3) Sharing screening results as appropriate with specific students’ teachers and or

Student Support Teams, Case Study Committees and parents/sponsors.

4) Performing observations in the target schools and in other DoDEA schools located on the installations.

5) Writing evaluation reports to include diagnostic findings and their educational implications.

6) Performing case management duties to include tracking of timelines and review dates.

7) Participating Child Find activities at the school-level and in joint agency Child

Find activities once each semester.

8) Maintaining confidential special education files to ensure compliance in alignment with the 1342.12 of the Department of Defense Manual (DODM) and the Privacy Act of 1974.

2.1.4.3 Upon request and written approval from the COR, an SLP may attend a meeting virtually.

2.2 Meetings—The Contractor shall attend virtual meetings at no additional cost to the Government and provide the medium through which each meeting occurs, record each meeting’s minutes. Submit the draft minutes to the COR within two business days of the event and finalize the minutes two business days after receipt of written feedback from the COR. Note: Costs associated with attending any face-to-face meetings shall be handled/paid for as stated in the contract.

2.2.1 Post-Award Conference: Participate in a video- or teleconference with the COR five business days after award IAW FAR Subpart 42.5.

2.2.2 Other Post-Award Meetings: Meet with the Contracting Officer (KO), COR, and/or other Agency personnel, as appropriate, to review Contractor performance, as required by DoDEA. The KO may discuss the Agency’s view of Contractor performance, and the Contractor shall apprise the Agency of any problems being experienced. The Contractor shall take appropriate action to resolve any outstanding issues the Agency raises.

2.3 Performance Standards and Acceptable Quality Levels

2.3.1 Performance Standard: Tasks shall be completed by the required completion date.

2.3.2 Acceptable Quality Level: See PWS 7, Performance Requirement Summary (PRS).

3 Constraints

3.1 Place of Performance: Work shall be performed at the aforementioned schools at Fort Liberty and Camp

Lejeune. Some services may be performed at the student residences on those installations.

3.2 Privacy—The Contractor shall:

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3.2.1 User Accounts: Require, wherever applicable, that individual accounts possess unique usernames and passwords that do not require personally identifiable information (PII) to access online content, i.e., first & last name and any other unique personal information.

3.2.2 Contractor Personnel:

▪ Ensure personnel assigned to this contract take proper precautions to protect information from disclosure. Collect and/or store all agency-owned or agency-controlled PII in accordance with the relevant requirements of the Privacy Act, 5 U.S.C, which may be found at the following URL:

http://www.archives.gov/about/laws/privacy-act-1974.html.

▪ All Contractor personnel that have access or may potentially have access to DoDEA data in any form shall be US citizens, including any third-party penetration (PEN)/security testers.

3.2.3 Privacy Training: Ensure Contractor staff who have access to DoDEA’s student, teacher and/or staff personally identifiable information successfully complete the DoD Privacy Act/Personally Identifiable

Information (PA/PII) training before gaining access to the data and yearly thereafter. Provide copies of the certificates of completion to the COR which can be audited at any time by the Chief Information

Security Officer (CISO) or his/her designee.

3.2.4 Privacy Verification: Provide the COR written verification of compliance to the Privacy requirements

(listed above) 120 calendar days prior to the expiration of each year’s contract option period or annually, as required. Note: After reviewing the Contractor’s verification, DoDEA reserves the right to ask for further verification data in order for DoDEA to comply with DoD’s evolving privacy mandates.

3.3 Liaison and Alternate Liaison—The Contractor(s) shall:

3.3.1 Provide a liaison and alternate liaison to be responsible for the performance of work. Their names shall be designated in writing to the Contracting Officer. They shall have full authority to act for the

Contractor on all contract matters relating to the daily operation of this contract. Each shall have at least one year of experience working in a similar role.

3.3.2 Notify the COR in writing regarding any change in either the liaison’s role ten business days in advance of the change If the liaison or liaison alternate is changed post-award, the replacement shall meet or exceed the qualifications and experience of the person assigned upon contract award.

3.4 Key Functions—The Contractor(s) shall provide the following: Liaison/Alternate Liaison and Speech-

Language Pathologists. They shall be available, from 9AM to 3PM EST, Monday - Friday, except for Federal holidays or when the Government facility is closed for administrative reasons.

3.4.1 Liaison/Alternate: Provide a person to be responsible for the performance of work. The name of this liaison and an alternate who shall act for the Contractor when the program manager is absent shall be designated in writing to the Contracting Officer. The liaison or alternate shall have full authority to act for the Contractor on all contract matters relating to the daily operation of this contract. Provide a liaison with an advanced degree in a relevant area and at least three years of experience in a similar role. Provide an alternate that will be able to speak for the liaison regarding contractual matters.

3.4.2 Speech-Language Pathologist: Provide a certified/credentialed SLP to provide the required services at each installation. Each SLP shall possess at least one year of experience working with pediatric and adolescent individuals, at least one year of experience working at a K-12 educational setting, and at least one year of experience implementing IEPs. Each SLP shall be proficient in oral and written English, possess basic computer skills, and be able to work the portion of the scheduled school year calendar onsite at the installation to which s/he has been assigned. Each SLP shall follow the Standards of Conduct, per Technical Exhibit #1.

3.4.3 Changes: Personnel provided as replacements to key functions after contract award shall meet or exceed the qualifications and experience of those provided upon award of the contract. Notify the

COR in writing regarding all personnel changes ten business days in advance of the change.

3.5 Holidays and Hours of Operation: The liaison or alternate liaison shall be available during the hours of 9AM to 3PM Eastern Standard Time (EST), except for Federal holidays and Federal government closures/shutdowns.

The following list shows recognized Federal holidays: New Year’s Day, Martin Luther King Jr.’s Birthday, Presidents Day, Memorial Day, Juneteenth National Independence Day, Independence Day, Labor Day, Columbus

Day, Veterans Day, Thanksgiving Day, and Christmas Day.

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3.6 Anti-Bias, Diversity, and Inclusion: The Contractor shall provide resources—if applicable—free of age, racial, color, national origin, disabling conditions, sexual, gender, religious, and ethnic bias and present balanced coverage of multi-cultural contributions and representation, where appropriate.

3.7 Section 508 Compliance—The Contractor shall:

3.7.1 Background: Section 508 of the Rehabilitation Act, as amended by the Workforce Investment Act of 1998 (P.L. 105-220) requires Federal agencies that develop, procure, maintain, or use information and communication technology (ICT) to endure they are accessible to people with disabilities.

Federal employees and members of the public who have disabilities must have access to and use of information/data that is comparable to people without disabilities.

3.7.2 Requirement: Ensure that products, platforms, and services delivered as part of this work statement that are ICT or contain ICT conform to the Revised 508 Standards, 36 C.F.R. § 1194.1 & Apps.

A, C & D which are located at the following URL: https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines.

3.7.3 ARS: See the attached ICT Accessibility Requirements Statement (ARS). All functional performance criteria apply when using an alternative design or technology that achieves substantially equivalent or greater accessibility and usability by individuals with disabilities, than would be provided by conformance to one or more of the requirements in Chapters 4-6 of the Revised 508 Standards or when Chapters

4-6 do not address one or more functions of ICT. Note the guidance in the table below:

Applicable

Requirements Directions

Software Features and Components

Applies to all WCAG Level AA Success Criteria, 502 Interoperability with

Assistive Technology, and 503 Applications.

Hardware Features and Components All requirements apply.

Support Services and

Documentation All requirements apply.

Outputs/Deliverables Ensures that outputs/deliverables do not adversely affect accessibility features of the existing EIT technologies.

3.8 Optical Character Resolution (OCR): The Contractor shall provide, upon request, two digital OCR copies of print materials in one or more of the following five formats: Digital Accessible Information System/National

Instructional Materials; Accessibility Standard (NIMAS) with cascading style sheet; HyperText Markup

Language (HTML); Portable Document Format (PDF, unlocked, embedded fonts, single page); and Rich Text

Format (RTF)/Word document.

3.9 Data & Data Rights: All data developed from any work awarded under this contract is and shall remain the property of the Government. The Contractor shall ensure that digital rights to all visual materials embedded in the resources will be given so that DoDEA for DoDEA’s internal use only may use resources without incurring copyright costs or infringing on copyright laws. All data developed from any work awarded under this contract is and shall remain the property of the Government.

3.10 Organizational Conflict of Interest (OCI): The Contractor (including any subcontractor) personnel performing work under this contract may receive, have access to, or participate in the development of, proprietary or

Privacy Act information (e.g., personal information, education, etc.) may create a current or subsequent OCI as defined in FAR Subpart 9.5. Whenever the Contractor becomes aware that such access or participation may result in actual or potential OCI, the Contractor shall (1) immediately notify the Contracting Officer

(KO) in writing and (2) promptly submit a plan to the KO to avoid or mitigate any such OCI. Note: The KO will unilaterally determine if the Contractor’s plan is acceptable. If the KO determines the plan cannot satisfactorily avoid or mitigate an OCI, s/he may implement other remedies to include prohibiting the Contractor’s further participation in contracted requirements.

3.11 Security Requirements: Contractor personnel performing work under this contract shall follow each military base’s or installation’s rules and regulations for contracted services to include the guidance in Technical Exhibit #2.

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4 Government-Furnished Information / Resources

4.1 Access to the required trainings.

4.2 Assessment tools and protocol as required to comply with the completion of assessments as deemed appropriate by the Case Study Committee.

4.3 Access to a printer and copier to complete work tasks related to assessments, report writing, preparation for meetings, and service delivery to students.

4.4 Personal workstation with internet access and access to DoDEA’s computer network.

4.5 Provision of a common access card (CAC).

5 Contract Deliverables

Milestone/

Deliverable

Word /

Excel

Digital

Copies

PWS

Planned

Frequency

SLP Services Yes Yes 2.1 Provide services as scheduled

Privacy Training Yes Yes 3.2.3 Three days after receipt of a written request

Privacy Verification Yes Yes 3.2.4 120 calendar days prior to the end of each contract year

6 Acronyms and Definitions

PA/PII Privacy Act/Personally Identifiable Information

Contract Line Item Number (CLIN): Basic structural element in a procurement instrument describing and organizing the required product or service for pricing, delivery, inspection, acceptance, invoicing, and payment.

The use of the term “line item” includes “subcontract line number”, (SLIN), as applicable.

Contracting Officer (KO) : Only individual with expressed authority to obligate (bind) the Government by means of entering, administering, and terminating contracts within the limits of the authority delegated via a KO’s warrant.

Contracting Officer’s Representative (COR): Qualified and trained Government employee, nominated by the requiring activity (RA) and appointed in writing by a KO primarily to perform specific technical or administrative functions on a specific contract(s); serves as the ‘eyes and ears’ of a KO to assure the Government’s best interests are protected via the terms and conditions of the contract(s) appointed. COR’s do not have authority to obligate

(i.e., bind) the Government.

Contractor: Supplier or vendor contracted to provide specific supplies or services to the Government. The term herein refers to the prime.

Deliverable: Usually physically delivered items but may include such items as digital documents/reports.

Performance Requirements Summary (PRS): Tabular listing of performance objectives and standards that provides the basis for a meaningful QASP.

Performance Work Statement (PWS): Statement of work for performance-based acquisitions describing the required results in clear, specific, and objective terms with measurable outcomes.

7 Performance Requirement Summary

Performance

Objective

Performance

Standard Acceptable Quality Level Inspection Method

Task 1, SLP Services, PWS 2.1

PWS-

compliant

No more than three school days per semester will be missed due to contractor issues/illness

COR inspection and stakeholder feedback

Privacy Training

PWS 3.2.3

PWS-

compliant

No more than one certificate per year sent to the COR more than three business days from the date of the COR’s request for it.

COR inspection

Privacy Verification

PWS 3.2.4

PWS-

compliant

Submitted 120 calendar days prior to the end of each contract year.

COR inspection

Technical Exhibit #1 – Standards of Conduct

Contractor personnel performing under this contract shall comply with the Standards of Conduct.

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The Contractor agrees that inappropriate conduct shall not be tolerated and may be grounds for suspension or dismissal of a Contractor employee(s) under this contract.

1.1 Professional and Responsive Service—Each Contractor employee shall:

1) Deliver high quality and responsive service to every customer

2) Project positive attitude and proactive assistance

3) Treat everyone with courtesy and respect

4) Honor commitments and agreed upon deadlines

5) Perform work in a manner that does not disturb students, faculty or other facility occupants

1.2 Standards of Conduct—During the performance of this contract while in the Government facilities or while dealing with DoDEA staff or students, each Contractor employee shall not under any circumstances violate the following standards. Any Contractor employee who does violate any of the standards may face immediate removal and shall be replaced so that students do not experience a disruption of services.

1) Use verbal assault, foul language, personal or racial insults, or threats of personal violence, or comment on the personal appearance of students and government employees.

2) Engage in any conduct of a sexual nature, verbal or physical, to include reading or display of nudity or pornographic material.

3) Engage in physical contact with students and government employees, except as required for reasons of safety, first aid, or cardiopulmonary resuscitation (CPR).

4) Show verbal or physical affection toward students or government employees or take photographs of them.

5) Report for work under the influence of or impaired by alcohol, drugs, or medications which may affect the ability to perform safely under this contract.

6) Sell, give to or accept from students any beverage, food or tobacco product or any gift or item, irrespective of monetary value.

7) Wear clothing with insignia reflecting religious, political or social messages or slogans, but shall dress in a neat, professional manner.

8) Dress appropriately, present a professional appearance and be well groomed for the duties being performed in a PK-12 school environment as well as office environment (shorts, T-shirts, sandals, etc.

are examples of inappropriate dress).

1.3 Safety: Each Contractor employee shall safeguard and maintain all Government property as well as provide for the safety and well-being of personnel employed in the performance of this contract. The Contracting

Officer may require the Contractor to remove from any facility or grounds any employee working under this contract for reasons of misconduct, safety or security at any time during the life of the contract. The Contractor shall immediately inform the Contracting Officer when it is learned that an employee performing under this contract has been arrested for a criminal offense and replaced the arrested employee so that students do not experience a disruption of services.

Technical Exhibit #2 - SECURITY REQUIREMENTS

The Contractor shall comply with the applicable security requirements detailed below.

1.0 Americas, including Cuba, Guam, and Puerto Rico

1.1 Installation Passes and Access: The Contractor shall ensure contractor personnel obtain installation/base passes, which requires the contracted employees to meet all applicable installation/base requirements.

▪ Passes, identification badges, and access are at no cost to the Contractor.

▪ Since turnaround time is unpredictable and varies from location to location, Contractors are encouraged to coordinate installation/base access well in advance of the projected start dates.

▪ Identification badges shall be visible at all times when on the installation/base.

▪ Upon contracted employees no longer require access to the installation/base, they must return their passes and identification badges to the proper installation/base office.

1.2 Line-Of-Sight-Supervision (LOSS): The Contractor shall ensure contractor personnel in performance of their duties do the following:

1.2.1 Cooperate with line-of-sight-supervision (LOSS), in accordance with DoDI 1402.05, while engaged in child interactive duties or in the presence of children in a DoD-sanctioned program or activity.

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1.2.2 Wear distinctive clothing, badges, wristbands, or other visible and apparent markings visible from a distance. Conspicuous postings or printed information must communicate the purpose of such markings to staff, customers, parents/sponsors.

2.0 Contracted Employee Background Screening with Childcare Checks

2.1 Background:

2.1.1 US Code, Title 34 (section 20351) Crime Control and Law Enforcement, Public Law No 101-647, Section 231, Public Law No. 102-190, Section 1094 (Crime Control Act), and DoD Instruction

1402.05 (Background Checks on Individuals in DoD Child Care Services Programs) requires that each agency of the Federal government and every facility operated by the Federal government (or operated under contract with the Federal government) that hires (or contracts for hire) individuals involved with the provision to children under the age of 18 of child care services ensure that all existing and newly-hired employees successfully complete a criminal history background check.

2.1.2 The criminal history background check is (1) based on a set of the employee's fingerprints obtained by a law enforcement officer and on other identifying information. (2) conducted through the

Identification Division of the Federal Bureau of Investigation and through the state criminal history repositories of all states that an employee or prospective employee lists as current and former residences in an employment application; and (3) initiated through the personnel programs of the applicable Federal agencies, which for DoDEA is the Security Management Division.

2.1.3 The Government will initiate, process, and make any adjudicative determinations for contracted employees working on a DoDEA contracts that are US citizens or foreign nationals that have resided in the US for three years or more.

2.2 Requirement

2.2.1 In accordance with DoDI 1402.05, Background Checks on Individuals in DoD Childcare Services

Programs, individuals who have regular contact with children under 18 years of age in DoD-sanctioned child care services programs shall successfully complete a criminal history background check to protect the health, safety, and well-being of children in such programs.

2.2.2 DoD contractors shall ensure that the proper forms for their employees are submitted in a timely manner so that DoD can complete a Tier 1 Investigation with state criminal history record (SCHR) checks—formerly known as Child Care National Agency Check and Inquiries (CNACI)—which includes an FBI criminal history background check conducted through the Criminal Justice

Identification Services Division of the FBI and SCHR checks through state repositories of all states that a provider or contractor or prospective provider or contractor lists as current and former residences within the last five years. Results of an advanced FBI fingerprint check shall be obtained before the

Federal agency—DoDEA—can complete the full Tier 1 Investigation and authorize the contracted employee to work with children under the age of 18. See the section entitled LOSS (below).

2.2.3 The Contracting Officer’s Representative (COR) is responsible to obtain and submit the required background processing packages to DoDEA Security Management Division (SMD) for processing.

The processing timeline for completed childcare checks could be 120 days or more for completion by Defense Counterintelligence and Security Agency (DCSA). The adjudication and final determination will occur after investigative results have been received by DoDEA SMD for action.

2.2.4 Required documents to initiate background checks processing are:

1) SMD – Contractor Background Request Form (NIP)

2) DD Form 2981, Basic Criminal History and Statement of Admission

3) DD 3058 IRC (Installation Records Check)

4) DoDEA IRC/FAP Consent Form

5) OF 306 Declaration for Federal Employment

6) Service Specific forms may be required, Army Substance Abuse Program (DD5018-R)

2.2.5 No person, regardless of circumstances, will be approved to provide childcare services if the background check results disclose any of the following criteria:

1) That the individual has been convicted in either a civilian or military court (to include any general, special, or summary court-martial conviction) or received non-judicial punishment

(under Article 15 of chapter 47 of Title 10, U.S.C., also known and referred to in this instruction as “the Uniform Code of Military Justice (UCMJ)” for any of the following:

sexual offense, any criminal offense involving a child victim, and felony drug offense.

2) That the individual has been held to be negligent in a civil adjudication or administrative

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