Janitorial_Solicitation_SKU20017Q0010.pdf

Janitorial Services Solicitation

SKU200-17-Q-0010

September 19, 2017 American Embassy Kuwait Zeyad I Qishawi

U.S. Embassy Kuwait

September 19, 2017

To: Prospective Quoters

Subject: Request for Quotations number SKU200-17-Q-0010

Enclosed is a Request for Quotations (RFQ) for Janitorial Services for U.S. Embassy

Kuwait. If you would like to submit quotation, follow the instructions in Section 3 of the solicitation, complete the required portions of the attached document, and submit it to the address shown on the Standard Form 1449 that follows this letter.

The U.S. Government intends to award a contract/purchase order to the responsible company submitting an acceptable offer at the lowest price. We intend to award a contract/purchase order based on initial quotations, without holding discussions, although we may hold discussions with companies in the competitive range if there is a need to do so.

Direct any questions regarding this solicitation in writing NO later than October 12, 2017 by email to KuwaitProcurement@state.gov .

Quotations are due by October 26, 2017 @ 14:00

Sincerely, Contracting Officer

Royce Branch II mailto:KuwaitProcurement@state.gov

TABLE OF CONTENTS

Section 1 - The Schedule

SF 1449 cover sheet

Continuation To SF-1449, RFQ Number SKU200-17-Q-0010, Prices, Block 23

Continuation To SF-1449, RFQ Number SKU200-17-Q-0010, Schedule Of

Supplies/Services, Block 20 Description/Specifications/Work Statement

Exhibit and Attachment to Description/Specifications/Performance Work Statement:

- Exhibit A - Locations and Times for Janitorial Services

- Exhibit B - Approx. General Measurements

- Attachment 1 - Government Furnished Property

- Attachment 2 - Contractors furnished Material

- Attachment 3 – Adult Meal Pattern

- Attachment 4 - Estimated Calorie Needs per Day, by Age, Sex, and Physical Activity

Level

Section 2 - Contract Clauses

Contract Clauses

Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part 12

Section 3 - Solicitation Provisions

Solicitation Provisions

Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in

Part 12

Section 4 - Evaluation Factors

Evaluation Factors

Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in

Part 12

Section 5 - Representations and Certifications

Offeror Representations and Certifications

Addendum to Offeror Representations and Certifications - FAR and DOSAR

Provisions not Prescribed in Part 12

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER

2. CONTRACT NO.

3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER

5. SOLICITATION NUMBER

SKU200-17-Q-0010

6. SOLICITATION ISSUE DATE

Sep. 19, 2017

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

Zeyad I. Qishawi

b. TELEPHONE NUMBER(No collect calls)

965-2259-1234

8. OFFER DUE DATE/ LOCAL

TIME

Oct. 26, 2017 @ 1400

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE:____ % FOR:

SMALL BUSINESS WOMEN-OWNED SMALL BUSINESS

American Embassy Kuwait

General Services Office

HUBZONE SMALL

BUSINESS

(WOSB) ELLIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM NAICS:561720

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

EDWOSB

8 (A) SIZE STANDARD:

11. DELIVERY FOR FOB DESTINAT-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS 13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

KuwaitProcurement@state.gov

17a. CONTRACTOR/

OFFERER

TELEPHONE NO.

CODE FACILITY

CODE

18a. PAYMENT WILL BE MADE BY

Budget Office

CODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

Janitorial Services

“See attached for more details”

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a.SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED

27b.CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN 2 COPIES

TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS

SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS

SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

29. AWARD OF CONTRACT: REF. _________________ OFFER DATED

____________. YOUR OFFER ON SOLICITATION (BLOCK 5), INCLUDING ANY

ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN, IS ACCEPTED AS

TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (Type or print)

30c. DATE SIGNED

31b. NAME OF CONTRACTING OFFICER (Type or print)

31c. DATE SIGNED

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: _______________________________

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

36. PAYMENT 37. CHECK NUMBER

PARTIAL FINAL

COMPLETE PARTIAL FINAL

38. S/R ACCOUNT NO.

39. S/R VOUCHER NO. 40. PAID BY

41.a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print)

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41C. DATE

42b. RECEIVED AT (Location)

42c. DATE REC’D (YY/MM/DD) 42d. TOTAL CONTAINERS

SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449,

RFQ NUMBER SKU200-17-Q-0010

PRICES, BLOCK 23

1. PRICES AND PERIOD OF PERFORMANCE

This is a fixed price contract with indefinite delivery/indefinite quantity for temporary/additional services. The Contractor shall perform janitorial work, including furnishing all labor, three (3) meals a day for labors, material, equipment and services, for the U.S. Embassy Kuwait. The price listed below shall include all managerial, administrative, insurance (see FAR 52.228-3 and 52.228-5), overhead, profit and all direct labor personnel necessary to accomplish the work for this contract. The

Government will pay the Contractor the fixed price per month for standard services and a fixed rate for any temporary additional services and indefinite-delivery, indefinite-quantity that have been satisfactorily performed.

After contract award and submission of acceptable insurance certificates, the Contracting

Officer shall issue a Notice to Proceed. The Notice to Proceed will establish a date (a minimum of ten (10) days from start date listed in Notice to Proceed unless the

Contractor agrees to an earlier date) on which performance shall start.

Because Temporary/Additional Services are based on indefinite delivery/indefinite quantity the minimum and maximum amounts are defined below:

- Janitorial work:

Minimum: The Government shall place orders totaling a minimum of 50 square meters of cleaning services. This reflects the contract minimum for the base year and each option period.

Maximum: The amount of all orders shall not exceed 5000 square meters of cleaning services. This reflects the contract maximum for the base year and each option period for temporary/additional services.

1.1 VALUE ADDED TAX

VALUE ADDED TAX. Value Added Tax (VAT) is not applicable to this contract and shall not be included in the CLIN rates or Invoices because the U.S. Embassy has a tax exemption certificate from the host government.

1.2 Defense Base Act (DBA) Insurance: The Contractor shall provide workers’ compensation insurance in accordance with FAR 52.228-3 to employees assigned to this contract who are either United States citizens or direct hire. Total cost of DBA should be part of the Firm-Fixed-Price for Base and options periods.

1.3 Janitorial Services - BASE YEAR, DURATION AND PRICES

- The fixed price for the first year of the contract (starting on the date stated above or in the Notice to Proceed and continuing for a period of 12 months) –

Estimation duration from January 1, 2018 – December 31, 2018

(a) Standard Janitorial Services. The fixed price for the base year of the contract is

Charges Per Month Total Per Year

KD -----------------------------

X 12 months

KD ------------------------------

(b) Temporary Additional Janitorial Services.

Per Square Meter Estimated Number of

Square Meters Per

Year

Total Not to Exceed Per

Year

5000 m

KD ----------------------------

TOTAL FOR BASE YEAR: KD/ ---------------------------------- (a + b)

1.4 Janitorial Services - FIRST OPTION YEAR, DURATION AND PRICES

- (Option Term: Twelve (12) Months)

(a) Standard Janitorial Services. The fixed price for the 1 st option year of the contract is:

(b) Temporary Additional Janitorial Services. The unit price (fixed-price) is:

Square Meters Per Year

TOTAL FOR 1

st OPTION YEAR: KD/ ---------------------------------- (a + b)

1.5 Janitorial Services - SECOND OPTION YEAR, DURATION AND PRICES

(a) Standard Janitorial Services. The fixed price for the 2 nd

TOTAL FOR 2

nd

1.6 Janitorial Services - THIRD OPTION YEAR, DURATION AND PRICES

(a) Standard Janitorial Services. The fixed price for the 3 rd

TOTAL FOR 3

rd

1.7 Janitorial Services - FOURTH OPTION YEAR, DURATION AND PRICES

(a) Standard Janitorial Services. The fixed price for the 4 th

KD ------------------------------

TOTAL FOR 4

th

1.8 Janitorial Services - GRAND TOTAL

YEAR

Base Year Total

KD --------------------------------------

First Option Year Total

S econd Option Year Total

Third Option Year Total

Fourth Option Year Total

GRAND TOTAL

CONTINUATION TO SF-1449,

RFQ NUMBER SKU200-17-Q-0010

SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

1. SCOPE OF WORK

The purpose of this fixed price contract is to obtain janitorial services for real property owned or managed by the U.S. Government. The Contractor shall perform janitorial services in all designated spaces including, but not limited to halls, offices, restrooms, work areas, entrance ways, lobbies, storage areas, elevators and stairways. The contract will be for a one year period with four one-year options from Notice to Proceed (NTP).

The Contractor shall furnish all managerial, administrative, and direct labor personnel that are necessary to accomplish the work and to execute the contract. This includes all supplies, machinery and equipment, all uniforms and safety equipment required for their personnel. Contractor employees shall be on site only for contractual duties and not for other business purposes.

1.1 General Instructions – Janitorial Services

The Contractor shall perform janitorial services in all designated spaces including, but not limited to halls, offices, restrooms, work areas, entrance ways, lobbies, storage areas, stairways, parking lots, roadways, landscaped areas, elevators and stairways, National

Guard Quarters/Booths, Marine Gym, roofs, mechanical/electrical/data rooms etc. The

Contractor shall prepare general instructions for the work force. The Contractor shall provide drafts to the Contracting Officer's Representative (COR) for review within fifteen

(15) days after contract award. The Contracting Officer’s Representative must approve these general instructions before issuance.

1.2 Duties and Responsibilities - Janitorial Services

1.2.1 Certain areas listed in Exhibit A, require an escort and can only be entered during scheduled times. The General Instructions shall emphasize security requirements so that accidental security violations do not occur. These include but are not limited to:

A. Chief of Mission’s residence (CMR)

B. The Chancery:

I. First and second floor, east side (Blue Badge escort require)

II. Off-Hours including weekends or before 6 am / after 6 pm.

C. Private Residences including all SDH units and the MSGR

D. RTO office complex

E. Mechanical or Electrical (M/E) Areas, including the MEW building, the

Chiller/Generator building, and any other M/E closet or machine room

F. Any roof top or pent house area

G. Marine Post One

H. Health Unit pharmacy

1.2.2. Contractor shall schedule routine cleaning requirements to ensure that these are done in the order and time frame that are most efficient and have the least impact on normal operations. They are to be performed on a daily basis.

1.2.3. Contractor shall schedule periodic cleaning requirements so that it causes minimal disruption to the normal operation of the facility. The COR shall determine the schedules presented which meet the needs of the individual facility.

1.2.4. Temporary Additional Services are services that are defined as Standard

Services but are required at times other than the normal workday. These services shall support special events at the Post. The Contractor shall provide these services in addition to the scheduled services specified in this contract. The COR shall order these services as needed basis. This work shall be performed by Contractor trained employees, and shall not be subcontracted. The COR may require the Contractor to provide temporary additional services with 24 hour advance notice.

1.2.5 The Contractor shall include in its next regular invoice details of the temporary additional services and, if applicable, materials, provided and requested under temporary additional services. The Contractor shall also include a copy of the COR’s written confirmation for the temporary additional services.

1.3 Types of Services

Standard Services shall include the following work:

1.3.1 Daily Cleaning Requirements shall consist of:

1.3.1.1 Sweeping all floor areas including damp mopping of areas such as tile, linoleum, marble floors, staircases and public areas. Floors shall be free of dust, mud, sand, footprints, liquid spills, and other debris. Chairs, trash receptacles, and easily moveable items shall be tilted or moved to clean underneath. The frequency may be higher than once per day when it is rainy or snowy. When completed, the floor and halls shall have a uniform appearance with no streaks, smears, swirl marks, detergent residue, or any evidence of remaining dirt or standing water.

1.3.1.2 Dusting and cleaning all furniture including desks, chairs, credenzas, computer tables, telephone tables, bookshelves with or without glass doors, coat racks, umbrella stands, pictures, maps, telephones, computers and CRT screens, lamps and other common things found in an office environment. All furniture and horizontal surfaces shall be free of dust, dirt, and sticky surfaces and areas. Wiping of all door handles on daily basis. Wiping of phone handsets with an antibacterial cleanser on weekly basis

1.3.1.3 Vacuuming all clean rugs and carpets, runners, and carpet protectors so that they are free from dust, dirt, mud, etc. When completed, the area shall be free of all litter, lint, loose soil and debris. Any chairs, trash receptacles, and easily moveable items shall be moved to vacuum underneath, and then replaced in the original position.

1.3.1.4 Thorough cleaning of kitchenettes, locker rooms, toilets, bathrooms, mirrors, and shower facilities, using suitable approved non-abrasive cleaners and disinfectants. All surfaces shall be free of grime, soap scum, mold, and smudges. The Contractor shall refill paper towels, toilet paper, toilet seat cover, urinal cleansing disks/wafers and soap in all bathrooms on as needed basis. The Contractor shall check those areas used by personnel visiting the chancery several times daily to ensure that the facilities are always clean and neat.

As and if requested by the COR, contractor shall use in certain areas a diluted-bleach solution to clean.

1.3.1.5 Emptying all wastepaper baskets, ashtrays and washing or wiping them clean with a damp cloth, replacing plastic wastepaper basket linings and returning items where they were located.

Collected waste shall be taken to a designated depository location on the compound and removed legally disposed of off-compound by the contractor at least once per working day. It is the contractor’s responsibility to supply the necessary dumpsters and transport vehicles to perform this work.

1.3.1.6 Cleaning of glasses, cups, and coffee services in conference facilities and in the Ambassador's and Deputy Chief of Mission’s office area. The

Contractor shall clean the items in hot soapy water and rinse, dry and polish so that a presentable appearance is maintained.

1.3.1.7 Cleaning, removing any grease marks or fingerprints from walls, doors, elevator cabs, door frames, radiators/HVAC fan coil units, windows and window frames, directional signage, interior and office/building /traffic signs, glass desk protectors, reception booths and partitions. Note that windows do not open and require cleaning from inside and outside. This includes cleaning windows in doors or entrance way frames.

1.3.1.8 Removing trash to designated area as directed by the COR, and keeping trash area in a reasonably clean condition. In addition to a dumpster required to remove general waste on a daily schedule, it’s the contractor’s responsibility to provide two 30 yard roll of dumpster outside SDH gate for the embassy staff to dump general waste, debris and trash not otherwise put in trash cans. The dumpsters will be picked-up by the

Contractor on a weekly basis or on as needed basis as advised by the COR.

1.3.1.9 Keep the walk ways, road ways, and sidewalks. Clean from dirt, debris and stains. The contractor shall sweep, pressure wash or use other COR approved methods. Sweeping debris from walkways and driveways and hose cleaning them during appropriate climatic and water use conditions or as advised by COR

1.3.1.10 Common area around AEWA Buildings including the “External Food

Preparation Area”: Pick-up trash, sweep and clean the area on daily basis to ensure the area is kept clean of dirt, trash and stains. Pressure wash the area on an as needed basis or as advised by COR

1.3.1.11 Once every month, or as designated by the COR, cleaning barbed wire on top of perimeter wall

1.3.1.12 Pickup trash, and sweep all parking areas, roadways, and sideways as described in Exhibit A – Locations

1.3.1.13 Pickup trash and sweep landscaped areas, and visa waiting area

1.3.1.14 Health Unit and Medical Waste Transportation:

1. Once every week, the contractor will provide a special licensed vehicle to remove and dispose of infected/contaminated medical waste

“Normal medical waste like syringes, tissues, gloves, bloody gauze, Band-Aids, etc.” from Embassy location to designated area approved by Kuwait Ministry of Health, registration department and EPA. All waste will be treated at Solid Waste Reception Station – Shuiba area –

Public Authority for Industry (or another approved medical waste disposal area as designated by the GOK). Waste should be placed in

YELLOW or RED color plastic bags, tightly closed to prevent any spills. The weight of the medical waste should not exceed 10kg per trip.

2. At a minimum, contractor will abide by Health Unit Cleaning check list as included in this scope of work for daily/periodic cleaning.

3. Workers assigned to the health unit must undergo health unit training

(Blood Borne Pathogen exposure training 4-6 hours per year) for special Health Unit cleaning considerations. It is the contractor’s responsibility to provide translation to the workers native language to make sure they understand the content of the class.

4. High dusting (areas that are higher than the usual cleaning area, and a ladder is needed which requires 2 people to be involved) once a month for three (3) separate locations available in the Health Unit. Usually they can only complete one section at one time.

1.3.1.15 it’s the contractor’s responsibility to provide an open-bed dump truck (that is relatively new and in operational condition) with driver for the daily collection of garbage, removal of trash to be taken to the Municipality drop off point, and empty the exterior dumpster when it is full, or on an as-need basis in a responsive manner.

1.3.1.16 RECYCLING:

It’s the contractor responsibility to provide sufficient “Recycling Garbage

Bins and Bags” in six (6) different locations throughout the compound.

Each container (50 Gallons minimum) will be properly labeled. Each location will have three (3) different colors, one for each of the following:

1. Paper products and carton;

2. Plastic and glass ; and

3. Aluminum soda cans & steel.

All items from the recycling bins shall be collected separately on a daily basis and shall be recycled and processed at a plant or facility designated and/or approved by the Kuwaiti Government in accordance with the local prevailing law.

The COR will hold various inspection visits to the recycling plant to make sure that all material collected are been recycled as planned.

Contractor shall provide a recycling report once a month listing type of material and quantity (volume or weight) recycled

At the COR’s option, the USG may remove any part of the recycling program out of this scope of work, or add it back in as is convenient for the USG (at no added or reduced cost). In case of removal, the Contractor would still be required to collect separately the items from the recycling bins on a daily basis and move them to a designated location on compound.

The Government has the right to choose a different recycling plant if it’s in the best interest of the Government

1.3.1.17 Miscellaneous Waste Items:

1. Contractor will provide a legal means and one receptacle to dispose of normal small batteries (example: AAA, AA, and 9V, normal and rechargeable type)

2. Contractor will legally dispose of vehicle, fire alarm panel and emergency light panel batteries as needed (batteries will be provided at a central location by Embassy staff)

3. Contract does not include for disposal of the Embassy UPS batteries if there is an extra municipal charge for battery disposal, if there is, the contractor will promptly provide a quote upon request to perform this work.

4. Contractor will collect and legally dispose of all medical waste as discussed in other parts of this contract.

5. Contractor will collect and legally dispose of all electronic waste as required by the embassy. (Circuit boards, monitors, etc.)

6. Contractor to supply one (1) 40 yard roll off container/dumpster in the bufferland of the Embassy, for general waste disposal by the Embassy’s staff. General waste will include office debris, construction materials/debris, gardening/tree branches/leaves/ debris etc. The contractor shall arrange the container/dumpster accordingly. Contractor is required to pull once a week or as needed/as determined by the COR.

7. Contractor will provide pricing to supply an additional 40 yard roll-off container for general waste in a per-week or per-pull basis.

8. Once per month, contractor will supply a spreadsheet listing all dumpster pulls, size / designation of the dumpster, date it was pulled, estimated weight/volume of waste and generic contents of waste (eg.

Routine office debris, construction debris, gardening/tree debris, etc.).

9. Waste disposal includes removal and legal disposal of rubber tires from the Embassy’s motor pool, which will be placed in the onsite roll off containers, or other designated locations.

1.3.1.18 Instant Hand Sanitizers

Contractor will supply instant hand sanitizer dispensers (on an appropriate mounting mechanism from the floor), and their chemicals –checked daily and re-filled as needed in the following locations:

1. The Health Unit

2. The Cafeteria

3. The DPO (mail pick up counter)

4. Consular Affairs

a. Each Interview Window

b. One general dispenser at entry

5. Two other locations (floor mount) in the embassy as determined by the

COR.

The contractors shall remove and dispose of all other instant hand sanitizers.

1.3.1.19 Guard Shacks/booths

Daily cleaning to all Kuwaiti National Guard (quarters, prefab building and booths) and U.S. Embassy Local Guard Force booths, to include removing all trash around the shack, remove trash inside the shack, sweeping/mopping, cleaning windows and surfaces, etc.

1.3.2 Periodic Cleaning Requirements shall consist of:

1.3.2.1 Polishing all brass surfaces including door and window handles, plaques.

1.3.2.2 Dusting tops of tall furniture, tops of picture frames and areas not covered in daily dusting.

1.3.2.3 Spot cleaning baseboards and walls.

1.3.2.4 Spot waxing and polishing floors as needed.

1.3.2.5 Shampooing (small area spot clean; as needed) carpets.

1.3.2.6 Dusting window sills and blinds.

1.3.2.7 Cleaning shutters as required.

1.3.2.8 Sweeping and washing terraces and balconies to remove all accumulated dirt and debris.

- Included in this is the “CLO” fountain area, east and west canopy walkways and any other tiled walkways Areas must be washed/cleaned during non-working hours to prevent pedestrians from hurting themselves.

- All outdoor glazed tiled areas must be cleaned/cleared of water and debris after each rainfall

1.3.2.9 Recessed Walk off matts shall be cleaned daily (vacuumed, brushed, etc.), and removed/cleaned as necessary (approximately once per week).

1.3.2.10 Rainfall: During each rainfall event contractor must furnish and install walk off matting at the warehouse entrances (inside) as well as under the east and west chancery canopies (exterior). Matting must be secured in a way that it will not move and will not pose a trip hazard.

1.3.3 Monthly Cleaning Requirements shall consist of:

1.3.3.1 Cleaning major appliances inside and out including vacuuming dust from around motor areas.

1.3.3.2 Wiping window blinds with a damp cloth to ensure that all smudges are removed.

1.3.3.3 Cleaning inside window glass and sash of smudges and accumulated dirt.

1.3.3.4 Moving all furniture and vacuuming or polishing the floor under the furniture as appropriate.

1.3.3.5 Cleaning of all exterior glasses; this includes all exterior window glasses of all Chancery buildings, CMR & MSGQ and all other compound buildings with the exception of the SDH houses. Contractor must supply proper equipment for (ie lift or scaffolding) as well as Proper Protective

Equipment (PPE) for their workers (fall protection harness and tie-offs).

The US Embassy has limited scaffolding which is supplied to the

Janitorial Contractor. It is the contractors responsibility to use (erect, climb, use, dismantle) it safely and per the manufacturer’s direction and all applicable safety procedures. This contractor is also responsible for safety inspections of the scaffold to ensure its usability and safety. For windows at the scaffolding does not reach, it is the contractor’s responsibility to provide the appropriate system to clean the window (scaffold, lift, long-arms cleaners, etc.)

1.3.3.6 Cleaning internal window glass in high and hard to reach locations including the internal atriums and the MPR.

1.3.4 Quarterly Cleaning Requirements shall consist of:

1.3.4.1 Washing the outsides of the windows. When completed the windows shall be free of smudges, lint, or streaks from the surfaces.

1.3.4.2 Removing and washing window blinds.

1.3.4.3 Shampooing the entire surface of carpets in the high traffic areas.

1.3.4.4 Cleaning and sanitizing the trash holding area.

1.3.4.5 Dusting and wiping light fixtures and chandeliers. When completed, the light fixtures shall be free from bugs, dirt, grime, dust, and marks.

1.3.4.6 Periodic dusting/cleaning of exterior walls from dust, spider webs, dirt, debris, etc. as needed for exterior walls, canopies, soffits, etc.

1.3.4.7 Cleaning of Mechanical and Electrical rooms under escort as required.

1.3.5 Semi-Annual Cleaning Requirements shall consist of:

1.3.5.1 Stripping wax coats, spot checking sealer coats, and completely reapplying wax coats.

1.3.5.2 Shampooing carpets in all areas. This includes the use of a steam-extractor cleaning equipment, to be supplied by the Contractor.

1.3.5.3 Cleaning all chandeliers and light fixtures using appropriate methods to restore the original luster to the fixtures. This will include ensuring that all crystal reflectors are individually washed.

1.3.5.4 Cleaning gutters and down spouts of all collected debris

1.3.5.5 Cleaning of inside/outside roadways using road sweeper on quarterly basis or as advised by COR.

1.3.6 Annual Cleaning Requirements shall consist of:

1.3.6.1 Atrium/Canopy Cleaning

The contractor shall clean the following once a year. This will require scaffold erection or lift system and must be arranged in advance. Work must occur per embassy safety standards. Expect off hours, weekend or holiday work in order to perform this:

1. Inner atrium – metal/aluminum canopy structure, ceiling and high wall locations.

2. Exterior Canopy (east and west side) lights structures and light bulbs

(USG electrician to assist). Structure shall be wiped clean and all birds’ nests shall be removed.

3. Fountain Atrium – hanging lights and high ceiling/canopy

1.3.6.2 National Day Event

The contractor shall supply labor (10 janitors) for one 8 hour period per contract year to provide standby cleaning and janitorial services for the

U.S. National Day event. This includes all cleaning supplies and material.

General duties include picking up waste; manning general was trash cans, removing waste debris, etc.

1.3.6.3 Roof Cleaning

Each roof (flat roof) of the Embassy shall be cleaned once per year which includes:

1. Removal all debris by hand/broom prior using hoses.

2. Hosing off roof.

3. Inspection and cleaning of all roof drains and down spouts.

4. Report to COR any evidence of blockage, standing water, major leaks, etc.

5. All roof work must be escorted by FAC or other Embassy personnel.

6. All proper safety mechanisms/PPE must be used by contractor staff for fall protection

7. Prior to roof work, contractor on-site supervisor must walk through with the COR and/or A/POSHO for the planned work and a written safety plan must be supplied for what safety precautions will be used.

1.3.6.4 Special/Additional Services

Contractor will supply a crew of four (4) cleaners, and associated supplies, for a minimum of 8 hours (each) for special events. This would occur at 4 separate occasions throughout the year for such events as: CLO Christmas party, CLO Halloween, CMR events, GSO auction, etc. This will be billed in an as-used basis and will be requested officially in writing.

Pricing is to be broken out separately for this service

2.0 MANAGEMENT AND SUPERVISION

2.1 Contractor shall ensure to supply skilled and professional labors to accomplish the project/services. It is desirable that the workers speak and understand English language and/or local language. The Contractor shall designate a representative who shall be responsible for on-site supervision of the Contractor's workforce at all times. This supervisor shall be the focal point for the Contractor and shall be the point of contact with U.S. Government personnel and COR. The supervisor shall have sufficient English language skill to be able to communicate with members of the U.S. Government staff and will also be responsible for accepting and providing official communication/requests on behalf of the company. This includes both logistical requests or coordination and written/verbal correspondence to be relayed to their office. The supervisor shall also speak local language and a dominant language of the Third Country Nationals of the workforce. The supervisor shall have supervision as his or her sole function. The

Contractor shall furnish adequate number of workforce to complete the day-today services in a professional and timely manner. The recommended number of workers shall be approximately, 20, not including the Site Supervisor, although it is the contractor’s responsibility to provide personnel to perform adequately on the contract. The contractor is also responsible to manage the worker’s annual leave in a manner that only two or maximum three employees shall be absent from work at any given time. Contractor personnel, once they have received their

Embassy badges, cannot be transferred to another job-site to work without prior notice to the contracting officer’s representative (COR) and a minimum of 6 weeks’ notice. No personnel can be transferred before either: 1. a replacement has been identified, and the contractor has begun the required security checks for the staff member, or 2. The COR agrees, in writing, that the personnel can be transferred and it will not adversely affect the contract performance.

2.2 The Contractor shall maintain schedules. The schedules shall take into consideration the hours that the staff can effectively perform their services without placing a burden on the security personnel of the Post. For those items other than routine daily services, the Contractor shall provide the COR with a detailed plan as to the personnel to be used and the time frame to perform the service.

2.3 The Contractor shall be responsible for quality control. The Contractor shall perform inspection visits to the work site on a regular basis. The Contractor shall coordinate these visits with the COR. These visits shall be surprise inspections to those working on the contract.

2.4 The Contractor shall control overtime through efficient use of the work force.

Individual work schedules shall not exceed 40 hours per week to preclude overtime being part of the standard services provided under the contract.

Overtime may be necessary under Temporary Additional Services.

3.0 WORKING HOURS, LOCATIONS

3.1 Janitorial Services - All standard Janitorial service timings are required to start

05:30am till 16:30. Refer to below table for details on working hours required during working days, weekends and holidays.

Days Hours Number of cleaning crew

Sunday - Thursday 05:30am – 01:30pm Full crew

Sunday - Thursday 01:30pm – 04:30pm Minimum 8 cleaners are required

Friday 05:30am – 09:00am Minimum 8 cleaners are required

Saturday 05:30am – 09:00am Minimum 8 cleaners are required

Holidays 05:30am – 09:00am Minimum 8 cleaners are required

See attached Exhibit A - Locations and Times for Janitorial Services

4.0 PERSONNEL

4.1 General. The Contractor shall maintain discipline at the site and shall take all reasonable precautions to prevent any unlawful, riotous or disorderly conduct by

Contractor employees at the site. The Contractor shall preserve peace and protect persons and property on site. The Government reserves the right to direct the Contractor to remove an employee from the worksite for failure to comply with the standards of conduct. The Contractor shall immediately replace such an employee to maintain continuity of services at no additional costs to the Government.

4.1.1 Trafficking In Persons (TIP) and Personnel Health and Welfare

Requirements

1. Contractor must read, understand and abide by all requirements under the “

RECRUITMENT OF THIRD COUNTRY NATIONALS FOR PERFORMANCE

ON DEPARTMENT OF STATE CONTRACTS (October 17, 2012)” as well as all other clauses which applies to housing, worker treatment, worker rights, contractor requirements, etc.

2. It’s the contractor’s responsibility to provide at NO cost to their staff working under this contract, a healthy eating pattern that consists of three (3) meals a day, (breakfast, Lunch and dinner), to cover working days, holidays and weekends.

Each proposed meal to meet as per attachment 4 “Estimated calorie needs per day, by age, sex”, nutrient needs within calorie limits, in recommended amounts to includes (Fruits, Vegetables, Protein, Dairy, Grains and Oils), and limits

(Saturated fat, Added Sugars and Sodium). Proposed meals could consist of the following:

· A variety of vegetables: dark green, red and orange, legumes (beans and peas), starchy and other vegetables

· Fruits, especially whole fruit

· Rice, Grains, at least half of which are whole grain

· Fat-free or low-fat dairy, including milk, yogurt, cheese, and/or fortified soy beverages

· A variety of protein foods including seafood, lean meats and poultry, eggs, legumes such as beans and peas, soy products, and nuts and seeds

· Oils from plants: canola, corn, olive, peanut, safflower, soybean, and sunflower oils, as well as nuts, seeds, seafood, olives, and avocados

Each interested offeror is required to submit in their proposal the proposed three meals that should be in consistent with attachment 3 “Adult Meal Pattern” published by USDA, and attachment 4 “Estimated Calorie Needs per Day, by

Age, Sex”. The proposed meals will be reviewed and approved by the Embassy

COR and Health Unit.”

If interested offerors will provide meals/food allowance instead of the proposed three meals, they are required to indicate in their offer the proposed dollar/KWD value of the meals/food allowance per day.

3. Contractor agrees to provide a minimum of 1 day off (a full 24 hour period) per week for each staff member assigned to the contract. This includes work from other contracts at other sites. This means that the most the contractor can work each staff member assigned to the Embassy is six days per week

3A. The contractor shall provide pay stubs/ time and attendance forms fully explaining the pay period wages and hours worked (base and overtime), as well as any deductions, to their workers in a weekly or bi-weekly format. All deductions must be fully explained.

3B. Contractor shall provide a certified payroll for their workers (including subcontractors), submitted with their invoice each month. This payroll must include all staff members working on the contract and include all wage/hours/pay information. This must be notarized and signed by an officer of the company attesting to its accuracy. The monthly invoice will not be processed until this is supplied.

3C. Payroll wages found to be erroneously or false may result in withholding of invoice payments, cure notices, or possible contract default or legal action

4.1.2 Contractor shall provide, at no cost to the worker, their uniform(s), all

Personal Protective Equipment (PPE), transportation to/from work (assuming this is normally provided to all employees), all customary and required insurances by the GOK, all fees and costs associated with residence permits and renewals.

Consistent with the “RECRUITMENT OF THIRD COUNTRY NATIONALS

FOR PERFORMANCE ON DEPARTMENT OF STATE CONTRACTS

(October 17, 2012)” no deductions for pay can be made for housing, power, electricity, cooking gas, or any associated fees/costs to residence permit/recruitment.

4.2 Standard of Conduct.

4.2.2 Uniforms and Personal Protective Equipment (PPE). The Contractor's employees shall wear clean, neat and complete uniforms when on duty. All employees shall wear uniforms approved by the Contracting Officer's Representative (COR). It is the contractor’s responsibility to provide adequate PPE and Uniforms to their staff at no charge to the staff.

4.2.3 Neglect of duties shall not be condoned. The Contractor shall enforce no sleeping while on duty, unreasonable delays or failures to carry out assigned tasks, conducting personal affairs during duty hours and refusing to render assistance or cooperate in upholding the integrity of the worksite security.

4.2.4 Disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words, actions, or fighting shall not be condoned. Also included is participation in disruptive activities, which interfere with normal and efficient

Government operations.

4.2.5 Intoxicants and Narcotics. The Contractor shall not allow its employees while on duty to possess, sell, consume, or be under the influence of intoxicants, drugs or substances that produce similar effects.

4.2.6. Criminal Actions. Contractor employees may be subject to criminal actions as allowed by law in certain circumstances. These include but are not limited to the following actions:

falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records or concealment of material facts by willful omission from official documents or records;

unauthorized use of Government property, theft, vandalism, or immoral conduct;

unethical or improper use of official authority or credentials;

security violations; or, organizing or participating in gambling in any form

4.2.7 Key Control. The Contractor shall receive secure, issue and account for any keys issued for access to buildings, offices, equipment, gates, etc., for the purposes of this contract. The Contractor shall not duplicate keys without the COR's approval.

Where it is determined that the Contractor or its agents have duplicated a key without permission of the COR, the Contractor shall remove the individual(s) responsible from this contract. If the Contractor has lost any such keys, the

Contractor shall immediately notify the COR. In either event, the Contractor shall reimburse the Government for the cost of rekeying that portion of the system.

4.3. Notice to the Government of Labor Disputes

The Contractor shall inform the COR of any actual or potential labor dispute that is delaying or threatening to delay the timely performance of this contract.

SAFETY

The contractor’s workforce shall attend a mandatory safety, security and health briefing provided by the COR prior to start working in the embassy.

All appropriate PPE required for the janitorial services shall be supplied by the contractor. The PPE required for the job shall be depends upon the work to be done, e.g. protective hand gloves, dust masks, safety goggles etc.

Safety warning/caution signage and barricade shall be installed when working at pedestrian traffic area/walkway for scrubbing, waxing, polishing, carpet shampooing etc. Wet floor signage should be installed prior to moping & washing sidewalks/walk ways etc.

Workers using scaffolding/ladder must attend safety training provided by the embassy prior to use. Fall/head protections, body harness etc. have to be used when using scaffolding.

All electrical equipment/tools used by the contractor in the Embassy facility/compound are subject to inspection by COR prior to use for its quality, condition, electrical grounding etc. Unauthorized equipment will not be allowed to hook up or used in the embassy. Lifting of more than 35 kg is not permitted by an employee.

No unauthorized chemical or cleaning agents shall be allowed in the embassy. The contractor shall provide (Safety Data Sheet) SDS of all cleaning agents/products supplied or used at the embassy.

The contractor’s work force shall abide by the smoke free work place policy of the embassy while working in the embassy compound. Employees who smoke must use the two designated smoking areas for this purpose.

Hazardous wastes materials handling and disposal will be in accordance with local government established laws and regulations. The contractor is required to follow all safety and local government regulations, procedures when handling/disposing of hazardous wastes.

The Contract worker force shall follow the embassy compound and Controlled

Access Areas (CAA) policies, regulations and guidelines as appropriate. CAA access is only with American cleared escort. No cell phones or any other electronic equipment/items will be allowed inside CAA area. Only security cleared/scanned material/equipment shall be taken into this area. The workforce shall attend/participate in all security/fire/emergency drills conducted by the embassy from time to time.

The contract workers shall ensure that no materials, equipment, signage left on the pedestrian ways/hall ways/offices. No camera phones will be allowed in the embassy. Contractor’s employees access to compound shall be only during their specified working hours (05:00-16:30), otherwise advised by the CO/COR.

The Contract workers shall report all work related injuries/mishaps immediately to the site Supervisor and the Site Supervisor in turn shall immediately notify to the COR.

4.4. Personnel Security

4.4.1 After award of the contract, the Contractor shall provide list of vehicles and a copy of the registration book, equipment required under this contract, and the following list of data on each employee who will be working under the contract.

The Contractor shall include a list of workers and supervisors assigned to this project. The Government will run background checks on these individuals. It is anticipated that security checks will take 30 days to perform. For each individual the list shall include:

Full Name

Passport Copy

Civil ID Copy

Place and Date of Birth

4.2 The Government shall issue identity cards to Contractor personnel, after they are approved. Contractor personnel shall display identity card(s) on the uniform at all times while providing services under this contract. These identity cards are the property of the US Government. The Contractor is responsible for their return at the end of the contract, when an employee leaves Contractor service, or at the request of the Government. The Government reserves the right to deny access to

U.S.-owned and U.S.-operated facilities to any individual.

5.0. MATERIALS AND EQUIPMENT

5.1 The Contractor shall provide all necessary janitorial supplies, equipment, and necessary special vehicles, including mops, brooms, dust rags, detergents, cleaners, dumpsters, garbage bins, plastic bags, vacuum and cleaning machines etc. to perform the work identified in this contract.

5.2 The contractor will have to provide a sample of all cleaning supplies he intends to use under this contract for the COR to approve. Only approved samples will be used. This includes, at a minimum, the following:

I. Toilet Paper

II. Paper Towels

III. Toilet paper covers

IV. Hand Soap

V. Instant Hand Sanitizer

Refer to Attachment 2 “Contractors furnished Material” for more details.

6.0. GOVERNMENT FURNISHED PROPERTY/EQUIPMENT

6.1 The Contractor has the option to reject any or all Government furnished property or items (see Attachment 1 - GOVERNMENT FURNISHED PROPERTY).

However, if rejected, the Contractor shall provide all necessary property, equipment or items, adequate in quantity and suitable for the intended purpose, to perform all work and provide all services at no additional cost to the Government.

All Government furnished property or items are provided in an "as is" condition and shall be used only in connection with performance under this contract. The

Contractor is responsible for the proper care, maintenance and use of Government property in its possession or control from time of receipt until properly relieved of responsibility in accordance with the terms of the contract. The Contractor shall pay all costs for repair or replacement of Government furnished property that is damaged or destroyed due to Contractor negligence.

6.2 The Contractor shall maintain written records of work performed, and report the need for major repair, replacement and other capital rehabilitation work for

Government property in its control.

6.3 The Contractor shall physically inventory all Government property in its possession. Physical inventories consist of sighting, tagging or marking, describing, recording, reporting and reconciling the property with written records.

The Contractor shall conduct these physical inventories periodically, as directed by the COR, and at termination or completion of the contract.

7. INSURANCE

7.1 Amount of Insurance. The Contractor is required to provide whatever insurance is legally necessary. The Contractor shall, at its own expense, provide and maintain during the entire performance period the following insurance amounts:

7.2 General Liability (includes premises/operations, collapse hazard, products, completed operations, contractual, independent contractors, broad form property damage, personal injury)

1. Bodily Injury stated in U.S. Dollars:

Per Occurrence $75,000

Cumulative $75,000

2. Property Damage stated in U.S. Dollars:

Per Occurrence $75,000

Cumulative $ 75,000

7.3 The types and amounts of insurance are the minimums required. The Contractor shall obtain any other types of insurance required by local law or that are ordinarily or customarily obtained in the location of the work. The limit of such insurance shall be as provided by law or sufficient to meet normal and customary claims.

7.4 For those Contractor employees assigned to this contract who are either United

States citizens or direct hire in the United States or its possessions, the Contractor shall provide workers’ compensation insurance in accordance with FAR 52.228-3.

7.5 The Contractor agrees that the Government shall not be responsible for personal injuries or for damages to:

a) any property of the Contractor,

b) its officers,

c) agents,

d) servants,

e) employees, or

f) any other person arising from an incident to the Contractor's performance of this contract. The

Contractor shall hold harmless and indemnify the Government from any and all claims arising, except in the instance of gross negligence on the part of the

Government.

7.6 The Contractor shall obtain adequate insurance for damage to, or theft of, materials and equipment in insurance coverage for loose transit to the site or in storage on or off the site.

7.7 Government as Additional Insured. The general liability policy required of the

Contractor shall name "the United States of America, acting by and through the

Department of State", as an additional insured with respect to operations performed under this contract.

7.8 Time for Submission of Evidence of Insurance. The Contractor shall provide evidence of the insurance required under this contract within ten (10) calendar days after contract award. The Government may rescind or terminate the contract if the Contractor fails to timely submit insurance certificates identified above.

8.0. LAWS AND REGULATIONS

8.1 Without additional expense to the Government, the Contractor shall comply with all laws, codes, ordinances, and regulations required to perform this work. In the event of a conflict among the contract and requirements of local law, the

Contractor shall promptly advise the Contracting Officer of the conflict and of the

Contractor's proposed course of action for resolution by the Contracting Officer.

8.2 The Contractor shall comply with…