Solicitation RFP S IZ1 10 12 R 001 Questions.docx

1. We are a veteran owned company based in California; can we team up with a local Jordanian travel agency and bid on the contract as a consortium, partnership, or main contractor/ sub contractor? And does a veteran owned company have a better chance to win such a bid?

Yes, but not as a sub-contractor No, it is the qualified/lowest price that will be awarded the contract.

2. What's the estimated number of transactions/ year?

We receive approximately 6000 requests a year. A request may be anywhere from one to three transactions. An approximate estimation is around 12000 transactions a year.

3. If we are offered incentives by the airlines (not front end commission on tickets) are we allowed to accept them? For example; when we sell certain number of tickets with some of the airlines we get a number of free tickets, are we allowed accepting the free tickets?

No

4. Regarding the SF 1449, 12. What are the discount terms, 17? Code and facility code, and for 19. 20. 21. 22. 23. and 24. Do we fill them all or only unit price and amount?

SF 1449 Block 12 – There are no discount terms

SF 1449 Block 17 – Code and Facility code -Non-applicable

For Block 19 – 24, please refer to section 1 of the solicitation point 2.3 (pricing).

5. Should we submit resumes for all employees or just the project manager?

Project Manager and Travel Counselor/Reservationists.

6. Should we submit the pricing schedule in section 1 or is the SF 1449 enough?

You have to fill only Section 1 point 2.3 .

7. What do we do with section 5?

Section Five of the solicitation should be completed and submitted with your proposal. You need to read and fill out all required information that is requested within the section that is applicable to your company, and put N / A if it is not applicable.

8. What the overnight delivery fee mean? And when it is required?

This is the estimated number of transactions that occur after regular work hours. Majority of tickets are done through e-ticketing thus there is usually no overnight delivery requirement.

9. How the transaction fee to be paid to the contractor/vendor? Is it by credit card? Or Invoice?

Invoice, contractor submits a monthly invoice, USG will verify and then pay the contractor through electronic funded transfer (EFT)

10. Will the ISU set up the automated feed from Citibank to the appointed contractor for the automated Reconciliation files?

No, the file will come through the ISU and then to the contractor. Contractor will not have access to the Citibank files.