S-IZ100-13-R-0011_-_Approved_by_OPE.pdf

U.S. American Embassy – Baghdad RFP-Solicitation No.: S-IZ100-13-R-0011

TABLE OF CONTENTS

Section 1 - The Schedule

SF 1449 cover sheet

Continuation To SF-1449, RFP Number S-IZ100-13-R-0011, Prices, Block 23

Continuation To SF-1449, RFP Number S-IZ100-13-R-0011, Schedule Of Supplies/Services, Block 20 Description/Specifications/Work Statement

Section 2 - Contract Clauses

Contract Clauses Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part 12

Section 3 - Solicitation Provisions

Solicitation Provisions Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in Part 12

Section 4 - Evaluation Factors

Evaluation Factors Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in Part 12

Section 5 - Representations and Certifications

Offeror Representations and Certifications Addendum to Offeror Representations and Certifications - FAR and DOSAR Provisions not Prescribed in

Part 12

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER

PR2189163/2197696/2189137/2188694

2. CONTRACT NO.

3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER

5. SOLICITATION NUMBER

S-IZ100-13-R-0011

6. SOLICITATION ISSUE DATE

4/1/2013

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

Stan Parmentier, Contracting Officer

b. TELEPHONE NUMBER(No collect calls)

BaghdadGSOProcBid@state.gov

8. OFFER DUE DATE/ LOCAL TIME

5/10/2013 at 16:30

9. ISSUED BY CODE 10.THIS ACQUISITION IS UNRESTRICTED

SET ASIDE:____ % FOR:

General Services Office SMALL BUSINESS WOMEN-OWNED SMALL BUSINESS

U.S. American Embassy – Baghdad HUBZONE SMALL

BUSINESS

(WOSB) ELLIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM NAICS:

International Zone, Baghdad, Iraq SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

EDWOSB

8 (A) SIZE STANDARD:

11. DELIVERY FOR FOB DESTINAT-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS 13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

General Services Office U.S. American Embassy – Baghdad International Zone, Baghdad, Iraq

Information Resource Management U.S. American Embassy – Baghdad International Zone, Baghdad, Iraq

17a. CONTRACTOR/OFFERER

CODE FACILITY

CODE

18a. PAYMENT WILL BE MADE BY

Financial Management Office U.S. American Embassy – Baghdad, Iraq

CODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

See schedule

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a.SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED.

ARE ARE NOT ATTACHED

27b.CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN __1__

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL

ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

29. AWARD OF CONTRACT: REF. _________________ OFFER DATED

____________. YOUR OFFER ON SOLICITATION (BLOCK 5), INCLUDING ANY

ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN, IS ACCEPTED AS

TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (Type or print)

30c. DATE SIGNED

31b. NAME OF CONTRACTING OFFICER (Type or print)

31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION STANDARD FORM 1449 (REV. 02/2012)

PREVIOUS EDITION IS NOT USABLE Computer Generated Prescribed by GSA - FAR (48 CFR) 53.212 http://ilmsariba.irm.state.gov/Buyer/Main/aw?awh=r mailto:BaghdadGSOProcBid@state.gov

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: _______________________________

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

36. PAYMENT 37. CHECK NUMBER

PARTIAL FINAL

COMPLETE PARTIAL FINAL

38. S/R ACCOUNT NO.

39. S/R VOUCHER NO. 40. PAID BY

41.a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print)

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41C. DATE

42b. RECEIVED AT (Location)

42c. DATE REC’D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449

RFP NUMBER S-IZ100-13-R-0011

PRICES, BLOCK 23

I. Scope of Services

The contractor shall complete all work, including furnishing all labor, material, equipment, and services, unless otherwise specified herein, required under this contract for stated services within the time specified herein. The price listed below shall include all labor, materials, overhead, and profit. In consideration of satisfactory performance of all scheduled services required under this contract, the contractor shall be paid a firm fixed-price for all services.

II. Period of Performance

The contract will be for a one-year period, effective from the date of the contract award and continuing for a period of 12 months, with one one-year option to extend the term of the contract.

III. Place of Performance

The Contractor shall furnish all engineering, labor, tools, equipment, materials, supplies and services to provide the required circuits at the U.S. American Embassy in Baghdad, at Baghdad Diplomatic Support Center (BDSC) in Baghdad and at the U.S. American Consulate General in Basrah, Republic of Iraq, as specified under Section 1, CONTINUATION TO SF-1449, RFP

NUMBER S-IZ100-13-R-0011 SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20,

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT.

IV. Type of Contract

This is a Firm Fixed Price Indefinite-Delivery, Indefinite-Quantity Contract. The Government will place task orders on Optional Form-347 and Optional Form-348. Task orders shall be on the firm fixed unit prices.

V. Prices.

1. In consideration of satisfactory performance of the services required under this contract, the Contractor shall be paid a firm fixed-price (FFP) per month as stated in the schedule below in U. S. dollars. Carrier shall be responsible for payment end-to-end circuit billing.

2. The firm fixed prices are stated in _______________________ (offeror insert currency).

3. The Government will make payment in the currency identified in number 2 under V, Prices. The contract, invoices and payments all to be stated/paid in the same currency.

4. Base Year Pricing:

The offeror, offering a firm fixed unit price for any contract line item number in the Base Year, shall offer a firm fixed unit price for same service description in contract line item number of the First Option Year.

Contract Line Item

SCHEDULE OF SERVICES ESTIMATED

QUANTITY(*) UNIT UNIT

PRICE AMOUNT

VPN - 40 Mbps dedicated Full-Duplex Multiprotocol Label switching (MPLS) layer 3 Virtual Private Network (VPN) to Germany, at the U.S. American Embassy in Baghdad, see Schedule of supplies/services, Block 20, I.

Scope of Work, 1).

12 Month

DIN – 10 Mbps dedicated Full-Duplex Internet Circuit with a Virtual Private Network (VPN), at the U.S. American Embassy in Baghdad, see Schedule of supplies/services, Block 20, I.

Scope of Work, 2).

12 Month

50 Mbps Dedicated Full-Duplex Internet Circuit at the U.S. American Embassy in Baghdad, see Schedule of supplies/services, Block 20, I. Scope of Work, 3).

12 Month

0004 (**)

10 Mbps Dedicated Full-Duplex Point-to-Point Fiber Optic Connection at the Baghdad Diplomatic Support Center (BDSC) in Baghdad, see Schedule of supplies/services, Block 20, I. Scope of Work, 4).

12 Month

30 Mbps Dedicated Full-Duplex Internet Circuit at the U.S. American Consulate General in Basrah, see Schedule of supplies/services, Block 20, I. Scope of Work, 5).

12 Month

5Mbps DIN Dedicated Full-Duplex Internet Circuit with a Virtual Private Network (VPN)

– at Baghdad Diplomatic Support Center, see Schedule of supplies/services, Block 20, I.

Scope of Work, 6).

12 Month

10 Mbps Dedicated Full-Duplex Internet Circuit at the U.S. American Embassy in Baghdad, see Schedule of supplies/services, Block 20, I. Scope of Work, 7).

12 Month

Grand Total

(*) – This estimated quantity is based on estimated Government requirements and the actual amount of work awarded under task order(s) will not exceed the maximum quantity of twelve (12) months for each specified service description during the base year of the contract.

MINIMUM AND MAXIMUM AMOUNTS

During this contract period, the Government shall place orders totaling a minimum of three (3) months of service from any contract line item number. This reflects the contract minimum for this period of performance. The amount of all orders shall not exceed sixty (60) months of service (12 months per each contract line item number equals 60 months).

This reflects the contract maximum for the base year.

(**) – Only contractor capable to provide the service on the Government of Iraq’s existing network at the Baghdad Diplomatic Support Center (BDSC) may offer a firm fixed price on this line item.

5. First Option Year Pricing:

Contract Line Item

SCHEDULE OF SERVICES ESTIMATED

QUANTITY(*) UNIT UNIT

PRICE AMOUNT

VPN - 40 Mbps dedicated Full-Duplex Multiprotocol Label switching (MPLS) layer 3 Virtual Private Network (VPN) to Germany, at the U.S. American Embassy in Baghdad, see Schedule of supplies/services, Block 20, I.

Scope of Work, 1).

12 Month

DIN – 10 Mbps dedicated Full-Duplex Internet Circuit with a Virtual Private Network (VPN), at the U.S. American Embassy in Baghdad, see Schedule of supplies/services, Block 20, I.

Scope of Work, 2).

12 Month

50 Mbps Dedicated Full-Duplex Internet Circuit at the U.S. American Embassy in Baghdad, see Schedule of supplies/services, Block 20, I. Scope of Work, 3).

12 Month

0011 (**)

10 Mbps Dedicated Full-Duplex Point-to-Point Fiber Optic Connection at the Baghdad Diplomatic Support Center (BDSC) in Baghdad, see Schedule of supplies/services, Block 20, I. Scope of Work, 4).

12 Month

30 Mbps Dedicated Full-Duplex Internet Circuit at the U.S. American Consulate General in Basrah, see Schedule of supplies/services, Block 20, I. Scope of Work, 5).

12 Month

5Mbps DIN Dedicated Full-Duplex Internet Circuit with a Virtual Private Network (VPN)

– at Baghdad Diplomatic Support Center, see Schedule of supplies/services, Block 20, I.

Scope of Work, 6).

12 Month

10 Mbps Dedicated Full-Duplex Internet Circuit at the U.S. American Embassy in Baghdad, see Schedule of supplies/services, Block 20, I. Scope of Work, 7).

12 Month

Grand Total

(*) – This estimated quantity is based on estimated Government requirements and the actual amount of work awarded under task order(s) will not exceed the maximum quantity of twelve (12) months for each specified service description during the first option year of the contract.

MINIMUM AND MAXIMUM AMOUNTS

During this contract period, the Government shall place orders totaling a minimum of three (3) months of service from any contract line item number. This reflects the contract minimum for this period of performance. The amount of all orders shall not exceed sixty (60) months of service (12 months per each contract line item number equals 60 months).

This reflects the contract maximum for the base year.

(**) – Only contractor capable to provide the service on the Government of Iraq’s existing network at the Baghdad Diplomatic Support Center (BDSC) may offer a firm fixed price on this line item.

6. Price Summary

Base Period: $

First Option Year: $

Grand total Firm-Fixed Price for Base Year plus all option Years: $

CONTINUATION TO SF-1449, RFP NUMBER S-IZ100-13-R-0011

SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

I. Scope of Work

The purpose of this Firm Fixed Price Indefinite Delivery Indefinite Quantity Contract is to obtain VPN, Internet, and Circuitry Services for the U.S. American Embassy in Baghdad, U.S. Baghdad Diplomatic Support Center in Baghdad and U.S. American Consulate General in Basrah, Republic of Iraq.

The local Telecommunication’s Internet Service Provider (ISP) contracting firm shall provide internet services and dedicated leased line channels and circuitry for connecting American Embassy in Baghdad, U.S. Baghdad Support Center in Bagdad, U.S. American Consulate General in Basrah and remote U.S. Embassy/Consulate Annex locations data links as shown below in this technical paper.

This is the list of required services:

1) Circuit Size of 40 Mbps Dedicated Full-Duplex Multi-protocol Label Switching (MPLS) Layer 3 Virtual Private Network (VPN) to Germany – at the U.S. American Embassy – Baghdad, address: AL KINDI STREET, Baghdad International Zone, +268-2404 6441, Contract Line Item No. 0001 and 0008, Section 1, Block 23, Prices, V Prices, under paragraphs 4 and 5, for Circuit Size of 40Mbps Dedicated Full-Duplex Multi-protocol Label Switching (MPLS) Layer 3 Virtual Private Network (VPN) to Germany

• General: The U.S. American Embassy is currently in the process of increasing its technology and infrastructure to better support its network. The U.S. American Embassy Baghdad needs high-speed fiber optic connectivity at its premises to support both voice and data applications. The objective of this contract is to provide reliable, redundant network paths, to the Internet through a contractor supplied MPLS Layer 3 VPN to Mainz-Kastel, Wiesbaden, Germany. The endpoint of this VPN will be with the Internet Service Provider (ISP) Deutsche Telekom AG, headquartered in Bonn, North Rhine-Westphalia, in Germany.

• The contractor shall use the following technical specifications:

(a) The contractor shall provide circuit connectivity from their main distribution frame to the Embassy’s demarcation point. The contractor shall also provide all of the necessary equipment and installers to the Union MUX point, and at the Embassy’s demarcation point. *The Embassy will provide service between the Union MUX point and the Embassy demarcation point.

(b) In order to achieve high quality performance, the below shall be met by the contractor:

i. Latency <=200ms (to Germany), Packet Loss <=.1% and availability of 99.7%

ii. ISP interface connectors: Fiber Optic interface as agreed upon by the mission IM Representatives and contractor.

iii. ISP availability: "Always on"

iv. ISP connection shall NOT use Network Address Translation (NAT).

v. ISP shall permit all IP protocols (including but not limited to UDP, TCP, and IPSEC) to transit without filters or proxies.

vi. Unfiltered access to the Internet is required without ISP firewall blocking.

vii. ISP shall permit installation of Customer VPN encryption devices on circuit.

viii. ISP shall permit ping and trace route traffic (Fiber Optic interface or other agreed upon interfaces which terminate Customer VPN encryption devices).

(c) Contractor approach of network paths to the Embassy’s Red Compound Access Control (CAC) demarcation point.

i. Existing Single mode, direct burial, fiber optic cable (using the IZFN) is required.

ii. The link will enter the Embassy’s compound via the Union MUX point of the IZFN.

iii. The link will be terminated at the Embassy’s Red Compound Access Control (CAC) demarcation point and tested.

iv. Where contractor routers are provided, the contractor is responsible for replacement and normal upgrade of that equipment.

v. The Embassy shall be responsible for connecting the path from the demarcation point to subsequent points on their networks.

• PROJECT PLAN AND DELIVERABLES

The contractor shall provide technical reports, documentation and deliverables in written and electronic format and shall provide monthly written progress reporting. All tasks below shall be completed and all circuits shall be fully operational to begin this contract.

Task 1: Link physical connection to the Embassy

The contractor shall:

a) Develop a project proposal

b) Review project expectations for bandwidth and latency

c) Provide a schedule for deliverables

(a) Task 1 Deliverables

(1) Connect cabling (fiber optic) to Union MUX point to enter Embassy compound. *The Embassy shall be responsible for connecting the path from the Union MUX point to the Red CAC demarcation point (location of contractor hardware).

(2) Patch connection from Union MUX to hardware located in the Red CAC demarcation point.

(3) Provide the Embassy with the manufacturer, model, and technical specifications of all contractor routers and equipment that will be located in the Embassy’s Red CAC demarcation point.

(4) Coordinate with ISP Deutsche Telekom AG, headquartered in Bonn, North Rhine-Westphalia, Germany to facilitate an endpoint connection to Mainz- Kastel, Wiesbaden, Germany.

Task 2: Usability Analysis, Testing, & Review Session

The Contractor shall perform regular diagnostic usability tests of the fiber optic cable and provide test results to a designated Embassy representative for review.

(a) Task 2 Deliverables

(1) develop a usability testing plan

(2) provide a written usability testing report of findings

(3) provide presentation, with accompanying graphs, of findings based on usability testing report

(4) provide a report of Virtual Private Network (VPN) operation to include communication with the designated endpoint in Germany

2) Circuit Size: 10Mbps dedicated Full-Duplex Internet Circuit with a Virtual Private Network (VPN) – at the U.S. American Embassy – Baghdad, address: AL KINDI STREET, Baghdad International Zone, +268- 2404 6441, Contract Line Item No. 0002 and 0009, Section 1, Block 23, Prices, V Prices, under paragraphs 4 and 5, for Circuit Size of 10Mbps dedicated Full-Duplex Internet Circuit with a Virtual Private Network

(VPN)

• General: The U.S. American Embassy is currently in the process of increasing its technology and infrastructure to better support its network. The U.S. American Embassy Baghdad needs high-speed fiber optic connectivity at its premises to support both voice and data applications. The objective of this contract is to provide reliable, redundant network paths, to the Internet through a contractor supplied Virtual Private Network (VPN) that issues U.S. IP addresses.

(a) The contractor shall provide circuit connectivity from their main distribution frame to the Embassy’s demarcation point. The contractor shall also provide all of the necessary equipment and installers to the Union MUX point, and at the Embassy’s demarcation point. *The Embassy will provide service between the Union MUX point and the Embassy demarcation point.

i. Latency <=200ms (to Washington DC), Packet Loss <=.1% and availability of 99.7%

ii. /28 subnet static Public IP addresses (total to be determined) for VPN equipment, network mask, and default gateway IP address

iii. ISP interface connectors: Fiber Optic interface or as agreed upon by the mission IM Representatives and contractor

iv. ISP availability: "Always on"

v. ISP connection shall NOT use Network Address Translation (NAT).

vi. ISP shall permit all IP protocols (including but not limited to UDP, TCP, and IPSEC) to transit without filters or proxies

vii. Unfiltered access to the Internet is required without ISP firewall blocking.

viii. ISP shall permit installation of Customer VPN encryption devices on circuit

ix. ISP shall permit ping and trace route traffic (Fiber Optic interface or other agreed upon interfaces which terminate Customer VPN encryption devices)

(c) Contractor approach of network paths to the Embassy’s Red Compound Access Control (CAC) demarcation point.

i. Existing Single mode, direct burial, fiber optic cable (using the IZFN) is required

iii. The link will be terminated at the Embassy’s Red Compound Access Control (CAC) demarcation point and tested.

iv. Where contractor routers are provided, the contractor is responsible for replacement and normal upgrade of that equipment.

v. The Embassy shall be responsible for connecting the path from the demarcation point to subsequent points on their networks.

The contractor shall provide technical reports, documentation and deliverables in written and electronic format and shall provide monthly written progress reporting. All tasks below shall be completed and all circuits shall

The Contractor shall:

(1) Connect cabling (fiber optical) to Union MUX point to enter Embassy compound. *The Embassy shall be responsible for connecting the path from the Union MUX point to the Red CAC demarcation point (location of contractor hardware).

(2) Patch connection from Union MUX to hardware located in the Red CAC demarcation point.

(3) Provide the Embassy with the manufacturer, model, and technical specifications of all contractor routers and equipment that will be located in the Embassy’s Red CAC demarcation point.

Task 2: Usability Analysis, Testing, & Review Session

The contractor shall perform regular diagnostic usability tests of the fiber optic cable and provide test results to a designated Embassy representative for review.

(3) provide presentation, with accompanying graphs, of findings based on usability testing report

(4) provide a report of Virtual Private Network (VPN) operation to include public IP Address assignments

3) Circuit Size of 50Mbps Dedicated Full-Duplex Internet Circuit – at the U.S. American Embassy – Baghdad, address: AL KINDI STREET, Baghdad International Zone, +268-2404 6441, Contract Line Item No. 0003 and 0010, Section 1, Block 23, Prices, V Prices, under paragraphs 4 and 5, for Circuit Size of 50Mbps Dedicated Full-Duplex Internet Circuit

General: The U.S. American Embassy is currently in the process of increasing its technology and infrastructure to better support its network. The U.S. American Embassy needs high-speed fiber optic connectivity at its premises to support both voice and data applications. The objective of this contract is to provide reliable, redundant network paths, to the Internet, for our Virtual Private Network (VPN).

The contractor shall use the following technical specifications:

(a) The contractor shall provide circuit connectivity from their main distribution frame to the Embassy’s demarcation point. The contractor shall also provide all of the necessary equipment and installers to the Union MUX point, and at the Embassy’s demarcation point. *The Embassy will provide service between the Union MUX point and the Embassy demarcation point.

i. Latency <=200ms (to Washington DC), Packet Loss <=.1% and availability of 99.7%

ii. /28 subnet static Public IP addresses (total to be determined) for VPN equipment, network mask, and default gateway IP address.

iii. ISP interface connectors: Fiber Optic interface preferred or as agreed upon by the mission IM Representatives and contractor.

iv. ISP availability: "Always on"

v. ISP connection shall NOT use Network Address Translation (NAT).

vi. ISP shall permit all IP protocols (including but not limited to UDP, TCP, and IPSEC) to transit without filters or proxies.

vii. Unfiltered access to the Internet is required without ISP firewall blocking.

viii. ISP shall permit installation of Customer VPN encryption devices on circuit.

ix. ISP shall permit ping and trace route traffic (Fiber Optic interface or other agreed upon interfaces which

(c) Contractor approach of network paths to the Embassy’s Red Compound Access Control (CAC) demarcation

iii. The link will be terminated at the Embassy’s Red Compound Access Control (CAC) demarcation point and tested.

iv. Where Contractor routers are provided, the contractor is responsible for replacement and normal upgrade of that equipment.

v. The Embassy shall be responsible for connecting the path from the demarcation point to subsequent

The contractor shall provide technical reports, documentation and deliverables in written and electronic format and shall provide monthly written progress reporting. All tasks below shall be completed and all circuits shall be fully operational to begin this contract.

(1) Connect cabling (fiber optical) to Union MUX point to enter Embassy compound.*The Embassy shall be responsible for connecting the path from the Union MUX point to the Red CAC demarcation point (location of contractor hardware).

(2) Patch connection from Union MUX to hardware located in the Red CAC demarcation point.

(3) Provide the Embassy with the manufacturer, model, and technical specifications of all contractor routers and equipment that will be located in the Embassy’s Red CAC demarcation point.

Task 2: Usability Analysis, Testing, & Review Session

The contractor shall perform regular diagnostic usability tests of the fiber optic cable and provide test results to a designated Embassy representative for review.

(1) develop a usability testing plan:

(3) provide presentation, with accompanying graphs, of findings based on usability testing report

Task 3: Bandwidth Management

a) The contractor shall perform bandwidth management to ensure that full download and upload speeds are being maintained.

b) The contractor shall provide for a spare/redundant path should the primary fiber optical cable link fails between the Embassy and the ISP. Upon an outage of the primary link the path shall be transitioned immediately to the alternate path and the Embassy notified.

c) The contractor shall compile and analyze regular testing methods and view results to develop a bandwidth management plan to ensure true bandwidth is maintained.

(a) Task 3 Deliverables

(1) develop a bandwidth testing plan

(2) provide quarterly written bandwidth test reports of findings

(3) provide presentation, with accompanying graphs, of findings based on bandwidth testing

(4) provide Written report of any circuit outages and any switch to the alternate path

4) Circuit Size of 10Mbps Dedicated Full-Duplex Point-to-Point Fiber Optic Connection – at Baghdad Diplomatic Support Center, address: Baghdad International Airport, +268 2404 6441, Contract Line Item No. 0004 and 0011, Section 1, Block 23, Prices, V Prices, under paragraphs 4 and 5, for Circuit Size of 10 Mbps Dedicated Full-Duplex Point-to-Point Fiber Optic Connection

• General: The U.S. American Embassy is currently in the process of increasing its technology and infrastructure to better support its network. The U.S. American Embassy needs high-speed fiber optic connectivity at its premises to support both voice and data applications. The objective of this contract is to provide reliable, redundant fiber optic network paths, between the U.S. Embassy in Baghdad and Baghdad Diplomatic Support Center (BDSC) located at the Baghdad International Airport.

(a) The contractor shall provide circuit connectivity from their main distribution frame to the Embassy’s demarcation point. The contractor shall also provide all of the necessary equipment and installers to the Union MUX point, and at the Embassy’s demarcation point. *The Embassy will provide service between the Union MUX point and the Embassy demarcation point.

i. Latency <=10ms, Packet Loss <=.1% and availability of 99.7%

ii. /28 subnet static Public IP addresses (total to be determined) for VPN equipment, network mask, and default gateway IP address.

iii. ISP interface connectors: Fiber Optic interface preferred or as agreed upon by the mission IM Representatives and contractor.

iv. ISP availability: "Always on"

v. ISP connection shall NOT use Network Address Translation (NAT).

vi. ISP shall permit all IP protocols (including but not limited to UDP, TCP, and IPSEC) to transit without filters or proxies.

vii. Unfiltered access to the Internet is required without ISP firewall blocking.

viii. ISP shall permit installation of Customer VPN encryption devices on circuit.

ix. ISP shall permit ping and trace route traffic (Fiber Optic interface or other agreed upon interfaces which

(c) Contractor approach of network paths to the Embassy’s Red Compound Access Control (CAC) demarcation

iii. The link will be terminated at the Embassy’s Red Compound Access Control (CAC) demarcation point and tested.

iv. Where contractor routers are provided, the contractor is responsible for replacement and normal upgrade of that equipment.

v. The Embassy shall be responsible for connecting the path from the demarcation point to subsequent

(d) Contractor approach of network paths to the BDSC demarcation point (GPS: N 33 15.895 E 44 12.715 d.).

i. Existing Single mode, direct burial, fiber optic cable

ii. The link will be terminated in an equipment room (ITN1) that services BDSC

iii. Where contractor equipment is provided, the contractor is responsible for replacement and normal upgrade of that equipment

iv. The Embassy shall be responsible for connecting the path from the two demarcation points to subsequent points on their networks

The contractor shall provide technical reports, documentation and deliverables in written and electronic format and shall provide monthly written progress reporting. All tasks below shall be completed and all circuits shall

(1) Connect fiber optical cabling between the BDSC demarcation (GPS: N 33 15.895 E 44 12.715)

(2) to Union MUX point to enter Embassy compound. *The Embassy shall be responsible for connecting the path from the Union MUX point to the Red CAC demarcation point (location of contractor hardware).

(3) Patch connection from Union MUX to contractor hardware located in the Red CAC demarcation point.

(4) Provide the Embassy with the manufacturer, model, and technical specifications of all contractor routers and equipment that will be located in the Embassy’s Red CAC and BDSC demarcation points.

Task 2: Usability Analysis, Testing, & Review Session

The contractor shall perform regular diagnostic usability tests of the fiber optic cable and provide test results to a designated Embassy representative for review.

• An Invoice, suitable for payment, shall contain, but not limited to, the following information:

a. Name of Contractor;

b. Date of Invoice;

c. Original Invoice Number (Consecutive numbers);

d. Contract number;

e. Task or Delivery Order number, as applicable;

f. Government Specific Accounting and Appropriation Data (Funding Cite.) (example:

19X0113-2015-X75041-180100-5327-2332);

g. Contract Line Item Number (CLIN) of item or service provided;

h. Description of the item, or service actually provided;

i. Period of performance of service or date item is provided;

j. Block/Space reserved for COR acceptance signature and date;

k. Signature, Name and Phone number of Company representative authorized to sign invoices;

l. Remit to address

m. Name, phone number and Mailing address to whom any disputed invoices should be addressed;

n. Credits with explanation and period covered.

Failure to submit Invoices which do not identify this information shall be returned without payment to the Contractor for correction.

• Authorized Instruction to Contractor

a) No person or agency other than the Contracting Officer (CO) is authorized to give instruction, orders or directions on behalf of the Government to the Contractor or his employees, unless such person or agency is authorized in writing by the CO to so act. The authority of such person or agency is strictly limited to the written authorization provided by the CO. The duty is upon the Contractor to determine the authority of such person or agency. Any questions regarding the authority of such person or agency should be directed to the CO in writing.

b) Contracting Officer’s Representative (COR): The CO may designate and authorize a representative(s) to act on his/her behalf under this contract. Such representative(s) as may be appointed shall be designated by a letter from the CO and a copy of the letter shall be given to the Contractor. The COR shall represent the CO as specified in his/her delegation of authority letter. The COR shall not be authorized to issue change orders or adjustments. Changes in the Scope of Work/Specifications or any increase or decrease in the work called for by this contract shall be made by the CO by an executed modification to this contract.

• Government-Furnished Equipment (GFE): Reserved

• Release of Information

a) The Contractor’s organization shall clear with the Information Office listed below any public release of information on this contract. This information includes news stories, articles, sales literature, advertisements, radio-TV spots, etc.

b) The request for public release of information should be addressed to: The Information Management Officer, U.S. Embassy Al Kindi Street International Zone, Baghdad in Iraq

c) Limited Use of Data and Information. Performance of this contract may require the contractor to access and use data and information proprietary to the Government agency or agency personnel, or which is of such a nature that its dissemination or use, other than in performance of this contract would be adverse to the interests of the Government or others. The Contractor and Contractor personnel shall not divulge or release data or information developed or obtained in performance of this contract, until made public by the Government, except to the authorized Government personnel or upon written approval of the Contracting Officer. The Contractor will not use, disclose, or reproduce proprietary data which bears a restrictive legend, other than as required in the performance of this contract. Nothing herein shall preclude the use of any data independently acquired by the Contractor without such limitations or prohibit an agreement at no costs to the Government between the Contractor and the data owner provides for greater rights to the Contractor.

Trouble Escalation Procedure

a) The Government shall refer the problem to the carrier after performing tests as prescribed in the Trouble

Anaysis procedure. Obtain the name of the carrier test person and a carrier ticket number; record this information on the Government’s Remedy Ticket.

b) After the trouble has been referred to the carrier for two (2) hours, recall the carrier for an update on the current trouble. Record the carrier’s response, the name of the individual you talked with, and the carrier ticket number on the Remedy Ticket.

c) After the trouble has been referred to the carrier for four (4) hours, recall the carrier for an update on the current trouble. If the carrier’s response is not satisfactory escalate the trouble to the carrier’s management.

Record the carrier’s response, the name of the individual you talked with, and the carrier ticket number on the Remedy Ticket.

d) After the trouble has been referred to the contractor for six (6) hours the COR shall escalate the trouble to the contractor’s manager; also notify IRM/IMO and the Contracting Officer and the STATE IRM/ISC Office. Record the contractor’s response, the name of the individual you talked with, the contractor ticket number, and the names of the IRM managers that were notified on the Remedy Ticket.

e) Continue to status the contractor for the remainder of the outage or until you have received a problem resolved status.

5). Circuit Size of 30Mbps Dedicated Full-Duplex Internet Circuit – at the U.S. American Consulate General in Basrah, Republic of Iraq, address: Basrah International Airport, +268 2404 6441, Contract Line Item No. 0005 and 0012, Section 1, Block 23, Prices, V Prices, under paragraphs 4 and 5, for Circuit Size of 30 Mbps Dedicated Full-Duplex Internet Circuit

• General: The U.S. American Consulate Consular General is located in Basrah, Iraq. This diplomatic mission has a large Local Area Network which provides access to t h e U.S. Government systems. These systems require large amounts of Internet bandwidth with streamlined throughput, low jitter, and little latency. The ability to access, download, and upload data is paramount. The U.S. American Consulate General is currently in the process of increasing its technology and infrastructure to better support its network. The U.S. American Consulate General needs high-speed fiber optic connectivity at its premises to support both voice and data applications. The objective of this contract is to provide reliable, redundant network paths, to the Internet, for our Virtual Private Network (VPN).

• The U.S. Consulate General may increase or decrease the circuit bandwidth requirement within 30 days via modification to the contract. The bandwidth requirement for this circuit is listed above. The availability of this circuit shall not be less than 99.7% percent per month over the period of the contract.

• This digital service shall be via whatever facilities are available to the contractor. The service shall be for the exclusive use of the Consulate, 24-hours per day, 7 days per week, and 52 weeks per year.

• The contractor shall coordinate the service and shall be responsible for the technical sufficiency of the circuit, including services necessary to establish, operate, and restore the circuit. The contractor shall provide all equipment, materials, and supplies required to provide the service.

• The contractor shall provide sufficient technical support to ensure uninterrupted end-to-end service between such terminal points as are covered in this contract.

• The contractor shall provide, properly adjust, and maintain the circuit for continuous Consulate use. The contractor shall ensure that the circuit complies with service changes, additions, or deletions as required under this contract.

• The contractor shall provide the key individuals to complete the work according to the guidelines specified below. The contractor shall ensure that qualified IT Help Desk/Engineers shall be available for consultations 24-hours per day, 7 days per week, and 52 weeks per year.

• The circuit shall be completely transparent with no bits added to or deleted from the bit stream provided to the interface of the Consulate’s equipment.

(a) The contractor shall provide circuit connectivity from their main distribution frame to the Consulate’s demarcation point (GPS: N 30 33.700 E 47 40.087).

i. Latency <=200ms (to Washington DC), Packet Loss <=.1% and availability of 99.7% .

ii. /28 subnet static Public IP addresses (total to be determined) for VPN equipment, network mask, and default gateway IP address.

iii. ISP interface connectors: Fiber Optic interface preferred or as agreed upon by the mission IM Representatives and contractor.

iv. ISP availability: "Always on"

v. ISP connection shall NOT use Network Address Translation (NAT).

vi. ISP shall permit all IP protocols (including but not limited to UDP, TCP, and IPSEC) to transit without filters or proxies.

v i i . Unfiltered access to the Internet is required without ISP firewall blocking.

viii. ISP shall permit installation of Customer VPN encryption devices on circuit.

ix. ISP shall permit ping and trace route traffic (Fiber Optic interface or other agreed upon interfaces which

(c) Contractor approach of network paths to the Consulate’s Compound Access Control (CAC) demarcation point.

i. Existing Single mode, direct burial, fiber optic cable is required.

ii. The link will enter the Consulate compound via the designated CAC.

iii. The link will be terminated at the Consulate’s CAC demarcation point and tested.

iv. Where contractor routers are provided, the contractor is responsible for replacement and normal upgrade of that equipment.

v. The Consulate shall be responsible for connecting the path from the demarcation point to subsequent points on their networks.

• Acceptable Level of Performance

The Standard of Performance (SP) for this contract is 99.7% percent availability per month (100 percent less

0.5 percent each month for corrective and preventive maintenance).

• Inspection and Acceptance

Unless specified in the contract, the Consulate shall require a period not to exceed 48 hours in order to perform testing to determine acceptance of the circuit. The circuit shall meet service performance and availability as defined above.

• Terms of Contract

The required circuit shall be installed and delivered to the Destination Point on or before the Notice to

Proceed. Upon successful installation and acceptance by the Consulate of the required circuit, the contractor shall be provided, in writing, notice to proceed and shall provide contractual services for a twelve (12) month period.

The contractor agrees that the work and services set forth in this contract shall be performed during the period commencing the effective date of this contract and shall continue through the end of the twelve month period of service.

• AUTOMATIC FAILOVER REDUNDANCY

The contractor shall be able to provide automatic failover routing capability to the alternate route to minimize disruption to service ordered. Alternate route shall be established within five minutes, be automatic, and notification of the Reason for Outage (RFO) shall be received within 24 hours.

The contractor shall provide technical reports, documentation and deliverables in written and electronic format and shall provide monthly written progress reporting. All tasks below shall be completed and all circuits shall be fully operational to begin this contract.

Task 1: Link physical connection to the U.S. Consulate General in Basrah

(1) Connect cabling (fiber optical) to the Basra Consulate’s designated CAC demarcation point (GPS: N 30

33.700 E 47 40.087).

(2) Provide the Consulate with the manufacturer, model, and technical specifications of all contractor routers and equipment that will be located in the Consulate’s CAC demarcation point.

Task 2: Usability Analysis, Testing, & Review Session

The contractor shall perform regular diagnostic usability tests of the fiber optic cable and provide test results to a designated Consulate representative for review.

a) The contractor shall perform bandwidth management to ensure that full download and upload speeds

b) The contractor shall provide for a spare/redundant path should the primary fiber optical cable link fails between the Consulate and the ISP. Upon an outage of the primary link the path shall be transitioned immediately to the alternate path and the Consulate notified.

c) The contractor shall compile and analyze regular testing methods and view results to develop a

(a) Task 3 Deliverables

(1) develop a bandwidth testing plan and shall:

(2) provide quarterly written bandwidth test reports of findings

(3) provide presentation, with accompanying graphs, of findings based on bandwidth testing

(4) provide written report of any circuit outages and any switch to the alternate path

6).Circuit Size of 5Mbps of DIN Dedicated Full-Duplex Internet Circuit with a Virtual Private Network (VPN) – at Baghdad Diplomatic Support Center, address: Baghdad International Airport, +268 2404 6441, Contract Line Item No. 0006 and 0013, Section 1, Block 23, Prices, V Prices, under paragraphs 4 and 5, for Circuit Size of 5 Mbps of DIN Dedicated Full-Duplex Internet Cirucuit

The Contractor shall provide Internet connectivity at a minimum speed of 5Mbps (Dedicated/Symmetric – upload) and 5Mbps (Dedicated/Symmetric – download) at the U.S. Embassy in Baghdad, Iraq, dedicated (not shared) Internet bandwidth, 24 hours a day, 7 days a week, “always on” with unlimited usage by connecting to the terrestrial backbone with professional grade service different from residential or dial-up service. The following offices/residences will share the bandwidth:

Baghdad Diplomatic Support Center

A. General:

The Contractor shall provide ISP services with the following minimum technical and operational specifications:

a) Two static public IP addresses for VPN equipment, network mask, and default gateway IP address.

b) ISP interface connectors: RJ-45 with 10/100BaseT interface.

c) ISP shall permit all IP protocols (including but not limited to UDP, TCP, and IPSEC) to transit without filters or proxies. Unfiltered access to the Internet is required without ISP firewall blocking.

d) ISP shall permit installation of Customer VPN encryption devices on circuit.

e) ISP shall permit ping and trace route traffic from IP addresses ranging from 169.252.0.0/16 and

169.253.0.0/16 to the ISP connection (RJ45 10/100BaseT router interface which terminates customer VPN encryption device).

f) Uncontended.

g) No throttling (no bandwidth limiting).

h) ISP shall provide Internet connectivity at a minimum speed of 5Mbps (Dedicated/Symmetric – upload) and

5Mbps (Dedicated/Symmetric – download) bandwidths at:

Baghdad Diplomatic Support Center

ISP shall provide a dedicated (not shared or bundled with other customers) Internet service with “always-on” (24/7) unlimited usage.

i) ISP connection must NOT repeat NOT use Network Address Translation (NAT)

j) ISP shall provide a Service Level Agreement (SLA) which guarantees Latency will not exceed 200ms.

k) ISP shall provide a Service Level Agreement (SLA) which guarantees Packet Loss will not exceed 0.5%

l) ISP shall provide a Service Level Agreement (SLA) of guaranteed 99.7% uptime of dedicated bandwidth.

m) ISP shall provide points of contact for 24 hour a day, 7 day a week Tier I, II, and III “Executive Level” support.

n) ISP shall guarantee written advance notification in case of maintenance or service degradation.

o) ISP shall allow 30-day testing without any financial obligation to the Embassy if the technical standards above are not met.

7). Circuit Size of 10 Mbps Dedicated Full-Duplex Internet Circuit – at the U.S. American Embassy – Baghdad, address: AL KINDI STREET, Baghdad International Zone, +268-2404 6441, Contract Line Item No. 0007 and 00014, Section 1, Block 23, Prices, V Prices, under paragraphs 4 and 5, for Circuit Size of 10Mbps Dedicated Full- Duplex Internet Circuit

General: The U.S. American Embassy is currently in the process of increasing its technology and infrastructure to better support its network. The U.S. American Embassy needs high-speed fiber optic connectivity at its premises to support both voice and data applications. The objective of this contract is to provide reliable, redundant network paths, to the Internet, for our Virtual Private Network (VPN).

The contractor shall use the following technical specifications:

(a) The contractor shall provide circuit connectivity from their main distribution frame to the Embassy’s demarcation point. The contractor shall also provide all of the necessary equipment and installers to the Union MUX point, and at the Embassy’s demarcation point. *The Embassy will provide service between the Union MUX point and the Embassy demarcation point.

x. Latency <=200ms (to Washington DC), Packet Loss <=.1% and availability of 99.7%

xi. /28 subnet static Public IP addresses (total to be determined) for VPN equipment, network mask, and default gateway IP address.

xii. ISP interface connectors: Fiber Optic interface preferred or as agreed upon by the mission IM Representatives and contractor.

xiii. ISP availability: "Always on"

xiv. ISP connection shall NOT use Network Address Translation (NAT).

xv. ISP shall permit all IP protocols (including but not limited to UDP, TCP, and IPSEC) to transit without filters or proxies.

xvi. Unfiltered access to the Internet is required without ISP firewall blocking.

xvii. ISP shall permit installation of Customer VPN encryption devices on circuit.

xviii. ISP shall permit ping and trace route traffic (Fiber Optic interface or other agreed upon interfaces which terminate Customer VPN encryption devices).

(c) Contractor approach of network paths to the Embassy’s Red Compound Access Control (CAC) demarcation point.

vi. Existing Single mode, direct burial, fiber optic cable (using the IZFN) is required.

vii. The link will enter the Embassy’s compound via the Union MUX point of the IZFN.

viii. The link will be terminated at the Embassy’s Red Compound Access Control (CAC) demarcation point and tested.

ix. Where Contractor routers are provided, the contractor is responsible for replacement and normal upgrade of that equipment.

x. The Embassy shall be responsible for connecting the path from the demarcation point to subsequent

The contractor shall provide technical reports, documentation and deliverables in written and electronic format and shall provide monthly written progress reporting. All tasks below shall be completed and all circuits shall be fully operational to begin this contract.

d) Develop a project proposal

e) Review project expectations for bandwidth and latency

f) Provide a schedule for deliverables

(b) Task 1 Deliverables

(4) Connect cabling (fiber optical) to Union MUX point to enter Embassy compound.*The Embassy shall be responsible for connecting the path from the Union MUX point to the Red CAC demarcation point (location of contractor hardware).

(5) Patch connection from Union MUX to hardware located in the Red CAC demarcation point.

(6) Provide the Embassy with the manufacturer, model, and technical specifications of all contractor routers and equipment that will be located in the Embassy’s Red CAC demarcation point.

Task 2: Usability Analysis, Testing, & Review Session

The contractor shall perform regular diagnostic usability tests of the fiber optic cable and provide test results to a designated Embassy representative for review.

(b) Task 2 Deliverables

(4) develop a usability testing plan:

(5) provide a written usability testing report of findings

(6) provide presentation, with accompanying graphs, of findings based on usability testing report

d) The contractor shall perform bandwidth management to ensure that full download and upload speeds

e) The contractor shall provide for a spare/redundant path should the primary fiber optical cable link fails between the Embassy and the ISP. Upon an outage of the primary link the path shall be transitioned immediately to the alternate path and the Embassy notified.

f) The contractor shall compile and analyze regular testing methods and view results to develop a

(b) Task 3 Deliverables

(5) develop a bandwidth testing plan

(6) provide quarterly written bandwidth test reports of findings

(7) provide presentation, with accompanying graphs, of findings based on bandwidth testing

(8) provide Written…