SIP ELMR_STATEMENT OF WORK DRAFT 11JUN25.pdf

Statement of Work For

Enterprise Land Mobile Radio Whiteman Air Force Base

11 June 2025

STATEMENT OF WORK

Project Title: Whiteman AFB ELMR Backhaul Ethernet Migration

1. Introduction This Statement of Work (SOW) outlines the requirements and scope of work for the United States Air Force (USAF) at Whiteman Air Force Base (AFB) to modernize its existing Enhanced Land Mobile Radio (ELMR) backhaul network. Planned ELMR system upgrades necessitate the full migration of all circuits from T1 to Ethernet. The Department of the Air Force (DAF) ELMR configuration standard is Layer 3 Ethernet. This project replaces all ELMR T1 circuits with L3 Ethernet within the specified timeframe.

3. Objectives The primary objectives of this project are to:

Achieve full compliance with the DOD mandate for Ethernet migration by July 2025.

Modernize the ELMR backhaul network at Whiteman AFB with Juniper enterprise-grade routers and switches.

Improve the reliability and security of the ELMR network.

Ensure seamless compatibility with existing ASTRO systems.

Expedite troubleshooting through Event Manager monitoring within the ASTRO system.

Conform to IMSC LMR Backhaul design standards.

Minimize risks and maximize operational efficiency.

4. Scope of Work Motorola Solutions will provide the following services and deliverables:

4.1. Equipment Supply and Installation:

Local Data Communication Office (DCO) at the:

o Supply and install two (2) SRX 1500 Juniper Routers (TAA Compliant) o Supply and install two (2) EX 4000 Series Juniper Switches (TAA Compliant)

Remote Sites (RF, Dispatch, NM) at the:

o Supply and install media converters for each remote site (TAA Compliant) o Supply and install Juniper Enterprise-grade Switch at each site.

CEN Remote Site (OTAR application) at the:

o Supply and install an SRX Router to provide backhaul connectivity to the ELMR

Cores.

4.2. Systems Integration Services:

Project Management: Motorola Solutions provides a dedicated Project Manager (PM) who will serve as the single point of contact for all project activities and issues. The PM coordinates team resources and ensures that contract obligations are addressed efficiently, timely, and professionally.

System Engineering: Motorola Solutions provides a System Engineer (SE) who is responsible for the technical design of the proposed solution. The SE gathers and validates requirements, finalizes the system design, and ensures it meets the USAF's requirements. The SE provides system design documentation, technical issue resolution, and system support during system implementation and testing.

System Installation: Motorola Solutions provides System Installation Technicians to perform the physical installation, cabling, and grounding of the equipment according to Motorola Solutions' manual, “Standards and Guidelines for Communication Sites (R56).”

System Configuration and Testing: Motorola Solutions provides a System Technologist to finalize the system implementation, including in-field programming, system configuration, integration, and acceptance testing.

Project Planning and Documentation:

o Conduct a Project Kickoff Meeting at Whiteman AFB for introductions and scope review.

o Perform site evaluation of the system installation locations.

o Conduct a Design Review by teleconference to present the proposed system design, project schedule, and implementation plan.

o Revise the design, schedule, and implementation plan based on agreements made during the Design Review meeting.

o Finalize cutover requirements and document cutover activities in an executable plan.

o Obtain Government approval of the Final Project Plan before the installation phase begins.

o Provide “as-installed” documentation, customized for the system.

Cutover and Transition:

o Coordinate Cutover Plan activities as required.

o Uninstall and remove existing system antennas, cables, and equipment, as required and in accordance with the agreed-upon implementation and cutover plans.

o Deliver uninstalled equipment to the government for disposal.

Cybersecurity Support:

o Perform monthly Nessus vulnerability scanning, reporting, and analysis of 100% of IP-connected devices.

o Perform annual STIG audits for 100% of device types.

o Provide raw scan artifacts and feedback monthly for vulnerability scanning.

o Provide STIG Viewer checklist (.ckl) files along with analysis and reporting in the form of a Plan of Actions & Milestones (POAM) and STIG Viewer checklist (.ckl) files for annual STIG assessments.

o Update the USLA and USCO cybersecurity Visio high-level accreditation diagrams.

o Update the hardware/software list.

o Update the ports, protocols, and services (PPS).

4.3. Warranty and Support:

Provide a standard one-year manufacturer’s limited commercial warranty to correct possible defects in materials and workmanship of equipment supplied by Motorola Solutions.

Provide Enhanced Warranty Services, Technical Support and On-Site Infrastructure Response to 24 hours per day, 365 days per year.

Provide 24 hour response times for On-Site Infrastructure Response.

Provide Extended Support and Maintenance Services (Optional, Years 2+):

o Dispatch and Onsite Infrastructure Response: Trained technicians dispatched as needed to troubleshoot and repair malfunctioning infrastructure equipment.

o Infrastructure Repair: Depot-level repair of equipment, including third-party infrastructure.

o Network Preventative Maintenance: Verifies the proper operation and alignment of system equipment and spares.

o Technical Support: Toll-free telephone technical support for the system.

5. Technical Requirements DISA Long Haul Circuits:

o Required: Layer 3 Routed passing 1500-byte payload, minimum.

o Supported: Routed / VPLS / EVPN / MPLS Deployments.

o ACX or a replacement is required when DISA mandates Multiprotocol BGP

(Exchange MPLS Labels over BGP).

o Single, Redundant, and Aggregated Circuit Support.

Local Base Links to ELMR Sites:

o L2 Pathing for ASTRO25 Infrastructure.

o Routed, EVPN, VPLS, and PSEUDO Wire Services for Long-Haul Links.

o Provide Logical Path Diversity.

o End-to-End Quality of Service Prioritization.

Quality of Service Requirements:

o All Ingress and Egress Traffic must be properly classified:

QoS Scheme (Specifications detailed below).

DSCP - AF11, AF41, EF.

o Policing and Traffic Shaping:

All PE ingress traffic must be policed or shaped to prevent queue overrun.

All egress queues must be shaped to enforce proper per-hop behavior of traffic classes.

o Packet Header Rewriting:

All P/PE egress traffic must have all applicable QoS headers rewritten in concert with the network QoS model. This includes, but is not limited to, MPLS EXP, DSCP, IEEE 802.1 VLAN, etc.

Ethernet Certification: Motorola recommends Y.1564 standards for Ethernet certification testing.

Performance Specifications:

o Adequate Bandwidth: Bandwidth for each link will be specified and is dependent on whether the backhaul links are point-to-point or meshed. Links from the zone cores to the remote base should be 100 Mbps to allow for future expansion requirements, and links from the site to the cores will need to be 10 Mbps.

o Quality of Service (QoS): Each link should support the six-bit Differential Services Code Points (DSCP) markings (Layer 3) or the three-bit Type of Service fields (Layer 2).

o Jitter or Delay Variation: Each government-provided link must have no more than 10ms 99th percentile jitter. Assuming a meshed network where every core is no more than two hops away from another core, each link must have no more than 6.7 ms of delay variation.

o Dropped Packets: It is expected that the government-provided links will not drop any high-priority voice packets. (<0.01%). Reordered high-priority packets are considered dropped packets.

o Latency: Call setup time should not exceed 374 ms for trunking.

6. Government Responsibilities The USAF will provide the following:

Obtain and provide zoning approvals, permits, and lease agreements for all of the proposed sites and locations as required.

Provide adequate rack space for the proposed system equipment.

Provide site acquisition and development, electrical work, HVAC, grounding systems, provisioning of emergency power systems (e.g., backup generators), cable entry panels, wall penetrations and core drilling, and support equipment for cable runs (cable tray, ice-bridge, conduit, etc.).

Provide network connectivity as described in the Technical Description section.

Fiber cable connections are available at all remote sites (RF, Dispatch, and NM).

Provide storage for the system equipment at the government installation location.

Provide a new DISA Layer 3 MPLS circuit from the base DCO to the DAF ELMR network core at least 60 days prior to installation.

Provide local base Layer 2 Ethernet circuits from the base DCO to each RF, dispatch, and remote management site at least 60 days prior to installation.

Circuit numbers and locations will be provided and must be located within 25 feet of the new network equipment at each site.

7. Schedule

The project schedule is developed and finalized during the Project Planning phase.

The project must be completed by July 2025 to meet the DOD mandate.

Business hours: Monday through Friday, 0700 to 1600. Any work vendor wants to complete outside of those hours must be approved by government POC and be scheduled/confirmed 3 days in advance.

8. Acceptance Criteria The following criteria must be met for the project to be considered complete and accepted by the USAF:

Successful completion of all tasks outlined in the Scope of Work.

Successful completion of all acceptance testing procedures.

Delivery of all required documentation as specified in paragraph 17.

Verification of compliance with all technical requirements.

9. Security Requirements

All work performed under this SOW shall comply with applicable DOD and Air Force security regulations and policies.

15. Confidentiality Both parties agree to maintain the confidentiality of all proprietary information disclosed during the course of this project.

17. Deliverables All deliverables are subject to Government acceptance and approval. They shall meet professional standards and the requirements set forth in this SOW. All deliverables shall be produced using recommended software tools/versions as accepted by the Government. The Contractor shall submit the following deliverables within 30 days of completion of work:

CDRL Data Item Title A001 As Built Drawings/ Contractor Verification Test

Results

The contractor shall submit the following deliverables within 30 days of receipt of Award and weekly thereafter for A003:

CDRL Data Item Title A002 Work Schedule

A003 Status Report