Single-source-justification_FY22.doc

Single Source Justification Western Area Power Administration FAR 13.106-1(b)(1), Simplified Acquisitions

1. Identification of the agency and the contracting office.

Western Area Power Administration, 114 Parkshore Drive, Folsom, CA

2. Description of supply or service required to meet the agency’s needs.

Purchase one year of NICE Uptivity (formerly VPI) software and hardware support for the VPI voice recorder associated with the Folsom PBX. This includes 24/7 software support and hardware coverage.

3. The rationale or circumstances for limiting competition.

This is a renewal to support the existing VPI voice recorder at the SNR Folsom Office. The integration includes: connection to Merchant Real Time phones and to the Dispatch Speakerbus phone system with the VPI voice recorder.

4. A description of the Market Research (MR) conducted and the results or a statement of the reason MR was not conducted.

Requestor determined that NICE Uptivity (formerly VPI) is the only vendor available to provide this service, due to specialized knowledge of the integration among multiple suppliers.

5. Price estimate, including all options, if applicable.

MA Annual Maintenance Contract (AMC) with Upgrade Plan, renewal Total:$5,086.00

6. Recommended source.

NICE

Blake Hannas Key Account Manager

75 West Towne Ridge Parkway

Sandy, UT 84047-5522

(817) 521-2422 blake.hannas@niceincontact.com www.niceincontact.com/workforce-optimization-pro