signed Sol_72061522R00001.pdf

Postal Address:

U.S. Agency for International Development (USAID) P.O. Box 629 Village Market 00621 Nairobi, Kenya Tel:+ 254-20-363-2000

Courier Address:

USAID/Kenya and East Africa c/o American Embassy United Nations Avenue, Gigiri, Nairobi, Kenya

Pouch Address:

American Embassy 8900 Nairobi Place Department of State Washington D.C.

20521-8900

Electronic:

Website:

Email:

Facebook:

Twitter:

usaid.gov/kenya usaid.gov/east-africa-regional usaidkea@usaid.gov USAIDKenya @USAIDKenya and @USAIDEastAfrica

Solicitation No.: 72061522R00001

Issuance Date: October 21, 2021

Closing Date/Time: November 3, 2021, 04:30 p.m. (Nairobi Time)

SUBJECT: Solicitation for U.S. Personal Services Contractor (U.S. PSC) PEPFAR Deputy

Country Coordinator, GS-14

Dear Prospective Offerors:

The United States Government, represented by the U.S. Agency for International Development (USAID), is seeking applications from qualified U.S. Citizens and/or U.S Resident Aliens to provide personal services under contract as described in this solicitation.

Offers must be in accordance with the solicitation instructions. Offerors should retain copies of all offer materials for their records. Offers must be submitted electronically via email to nairobipscjobs@usaid.gov by the closing date and time indicated above. Late, incomplete, or unsigned offers will not be considered.

Scanned copies are accepted by email. Applicants must prominently reference the solicitation number in the application submission.

This solicitation in no way obligates USAID to award a PSC contract, nor does it commit USAID to pay any cost incurred in the preparation and submission of the offer.

Any questions must be directed in writing to the Point of Contact specified in the attached information.

Sincerely, -s-

Kion Turner

Executive Officer/Contracting Officer http://kenya.usaid.gov/ http://kenya.usaid.gov/ mailto:usaidke@usaid.gov mailto:nairobipscjobs@usaid.gov

Attachment 1:

I. GENERAL INFORMATION

1. SOLICITATION NO.: 72061522R00001

2. ISSUANCE DATE: October 21, 2021

3. CLOSING DATE/TIME: November 3, 2021, at 04:30 p.m. (Nairobi Time)

4. POSITION TITLE: PEPFAR Deputy Country Coordinator

5. MARKET VALUE: $93,907 to $122,077 annually equivalent to GS-14. Final compensation will be negotiated within the listed market value.

6. PERIOD OF PERFORMANCE: Two years with three one-year options subject to funding and contractor performance of satisfactory or better.

Base Period o/a November 2021 to November 2023

Option Period 1 o/a November 2023 to November 2024

Option Period 2 o/a November 2024 to November 2025

Option Period 3 o/a November 2025 to November 2026

7. PLACE OF PERFORMANCE: Nairobi, Kenya

8. AREA OF CONSIDERATION: U.S. Citizens and/or U.S Resident Aliens1. Citizenship, if dual, must be clearly stated.

9. SECURITY LEVEL REQUIRED: Secret

10. POINT OF CONTACT: Executive Office/Human Resources, Patrick Bii, HR Assistant, email at pbii@usaid.gov

11. PHYSICAL DEMANDS: The primary location of work will be on the U.S. Embassy/USAID compound in Nairobi, Kenya. No special demands are required to perform the work.

12. STATEMENT OF DUTIES/POSITION DESCRIPTION

Background/Introduction

The President's Emergency Plan for AIDS Relief (PEPFAR) is the largest commitment ever by a nation towards an international health initiative for a single disease. PEPFAR is a multifaceted approach to combating HIV/AIDS in more than 100 countries around the world. Kenya is currently the largest recipient of PEPFAR funding with an FY 2021 budget of approximately $383 million to support a comprehensive HIV prevention, treatment and care program.

In Kenya, a consortium of United States Government (USG) agencies is charged with coordinating and managing PEPFAR under the leadership of the U.S. Ambassador. These agencies include the Centers for

Disease Control and Prevention (CDC), the U.S. Peace Corps, the Department of State (DOS), the

1 U.S. resident alien means a non-U.S. citizen lawfully admitted for permanent residence in the United States.

mailto:pbii@usaid.gov

Department of Defense (DOD), and the United States Agency for International Development (USAID).

The goal is to develop and implement one coherent USG HIV program in Kenya combining the comparative strengths and capabilities of all the government agencies. The Chief of Mission (COM) provides overall guidance to the interagency team and the PEPFAR Coordination Office (PCO) facilitates harmonization among the various activities by the USG agencies, host government, and other HIV donors in Kenya.

The PCO is responsible for coordinating the USG agencies' planning, overall management, budgeting, and reporting processes for PEPFAR. The PCO ensures that all country program decisions abide by the

Office of the Global AIDS Coordinator (S/GAC) policy and requirements and with congressionally mandated budgetary earmarks.

The PEPFAR Deputy Country Coordinator manages critical and time-sensitive communications and work products between and among the various USG agencies involved in PEPFAR. The Deputy Coordinator liaises routinely with S/GAC in the US State Department (particularly the Kenya Interagency Core

Support Team), with designated Embassy Nairobi counterparts, representatives of the USG PEPFAR

Interagency Team (PIAT) and senior Government of Kenya (GOK) officials. In the absence of the

Country

Coordinator, the Deputy Coordinator acts as the Country Coordinator.

Reporting directly to the Kenya Country Coordinator, the Deputy Coordinator is expected to be always current on national, development partner, and global coordination mechanisms related to HIV/AIDS in

Kenya, including the Global Fund Country Coordinating Mechanism; the Development Partners in

Health- Kenya (DPHK) donor group, the UN Joint Team, and others. The Deputy leads day-to-day operations of staff and provides strategic planning and assistance to the Country Coordinator.

The position will be assisted for strategic planning tasks by the PEPFAR interagency management team, also known as the Liaisons, which is comprised of senior representatives from each of USG implementing agency. S/he will also work closely with the PEPFAR Strategic Planning Group (SPG), the Interagency

Team (PIAT), and Interagency Technical Teams (ITTs).

Major Duties and Responsibilities:

The PEPFAR Deputy Country Coordinator plays a critical role in managing the planning, implementation, and reporting of program performance of interagency programs. Primary responsibilities include facilitating communications between and among the various USG departments and agencies involved in the PEPFAR implementation; liaising routinely with S/GAC in Washington, DC; leading coordination of PIAT. The incumbent also assists the operational tasks for PEPFAR management in

Kenya, including development of annual Country Operational Plans (COP), reporting for semi-annual and annual performance cycles, reporting for the quarterly PEPFAR Oversight Accountability Response Team

(POART) reviews, Site Improvement through Monitoring System (SIMS) queries, and preparing responses to congressional and local requests for information, as well as other ad-hoc requests.

Specific duties include:

HIV/AIDS Coordination and Planning with the Kenya Interagency Team and the US Embassy

• Manages all logistical and practical support for scheduled and ad hoc meetings of the PEPFAR

Interagency Team, Interagency Technical Teams, and PEPFAR senior management group.

• Develops and manage compliance with annual calendars and work plans for production of the annual COP.

• Provides technical guidance to the teams and personnel responsible for quality assurance and data entry for the COP.

• Liaises with the Country Coordinator to manage communications with Embassy Nairobi front office, including the Ambassador and Deputy Chief of Mission, and public affairs offices.

• Serves as co-convener (with the Country Coordinator) of regular meetings of PEPFAR agency liaisons, consisting of Heads of Agencies or their designees, from USAID, CDC, Peace Corps and Department of Defense for optimal coordination of programs.

• Assists with the planning for international visitors, including VIPs, Core Team

• members, Technical Working Group members and management staff and manage travel TDY requests and database.

• Assists the Country Coordinator with coordinating PEPFAR activities and convening regular meetings with Senior GOK officials.

HIV/AIDS Coordination with the Office of the Global AIDS Coordinator (OGAC)

• Serves as first point of contact for ad hoc queries from OGAC regarding status of overall planning and reporting for PEPFAR in Kenya.

• Liaises with OGAC budget and appropriations staff and in-country participating agencies to ensure rapid and effective availability and use of funds.

• With the Country Coordinator, manages iterative participation in headquarters interagency reviews of the annual Kenya Country Operational Plans, semi-annual and annual performance reporting, and other PEPFAR wide review processes.

• Participates in teleconferences with the Kenya Core Support Team and OGAC Kenya country lead.

• With the Country Coordinator, coordinates the development of the annual COP including working with technical teams and the strategic information technical working group to monitor, evaluate and document progress continually and influence change, as needed.

Budgeting, Personnel Management, and Administration

• Serves as principal point of contact for Embassy/Nairobi financial, general services, and other administrative offices for the Country Coordination Office.

• With the Country Coordinator, develops and manages performance within the annual operating budget for the Country Coordination Office.

• Assists with and advise on the recruitment, screening and selection of a staff, as needed.

• Develops effective work/training opportunities and manage effective use of interns, summer hires, and other temporary personnel.

Position Elements

Supervisory Controls: The PEPFAR Deputy Country Coordinator will work under the supervision of the

PEPFAR Country Coordinator who provides administrative direction, and may suggest approaches to consider, results expected, and reviews completed assignments. Assignments are made orally and in writing. Most assignments occur in the normal course of the work, but the incumbent is required to determine those that must be coordinated with the supervisor. Incumbent will seek advice and assistance as required. Performance evaluations are based primarily on accomplishments and compliance with policies and procedures.

Knowledge level required: The PEPFAR Deputy Country Coordinator has mastery of the overall

PEPFAR coordination process in-country, but operates within the inter-agency framework with regards to implementation (with implantation being the purview of the Centers for Disease Control and Prevention -

CDC, Department of Defense - DOD, and U.S. Agency for International Development - USAID).

Decision making: PEPFAR Deputy Country Coordinator operates under the general oversight of the

PEPFAR Coordinator and has discretion for decision making. While the position does not have overall funding authority (that authority is held only at the S/GAC level in State/Washington), the DPCO leads the process to define annual funding plans. Within the PEPFPAR Office, the position has authority over expenditures which occur as part of normal operations.

Guidelines: Available guidelines include PEPFAR Notices and guidance, the FAR and AIDAR, and other published and unpublished guidelines. Guidelines are often general in nature and not specific to the situation at hand, requiring considerable interpretation. Guidelines from different agencies and offices may be unclear and conflicting, requiring substantial judgment and interpretation.

Complexity: The duties of this position are complex and significantly varied and the incumbent, with high degree of judgment, will be required to provide guidance and assistance to a wide variety of senior-level professionals within Kenya, including GOK officials, and Mission personnel. Excellent, balanced perspective and analytical skills must be exercised in setting priorities. Substantial reliance will be placed on the incumbent to independently plan, prioritize, and carry out the specific activities and make critical decisions entailed in fulfilling major duties and responsibilities. The use of initiative, discretion and patience is expected from the incumbent in dealing with PIAT members as well as representatives from other USG Agencies to resolve problems for which there is often no clear or immediate solution. The incumbent will be expected to resolve problems that arise by determining the approaches to be taken and methodologies to be used and making independent judgments that can be defended as necessary. A high degree of judgment and ingenuity is required to interpret the intent of regulations and guidance and to develop appropriate guidelines for application.

Scope and Effect: The incumbent is an expert in "all things" PEPFAR - processes, reporting requirements, etc. The PEPFAR Deputy Country Coordinator also serves as a point of contact for other PEPFAR countries seeking similar information.

Level and Purpose of Contacts: The incumbent will be required to maintain solid working relationships with senior-level personnel, including USAID/Kenya and East Africa, CDC, Peace Corps, DOD and State

Department employees as well as GOK officials and bilateral and multi-lateral donor agencies, in order to function effectively. The incumbent will be required to work closely with S/GAC, PIAT, US Embassy in

Kenya. S/he will also be expected to maintain positive working relationships with other PEPFAR

Coordination Office counterparts to exchange ideas and best practices for PEPFAR management at the coordination level. The established method of communication/contact will be in person, by phone or through written communications. The purpose of contact will be: 1) to maintain open lines of communication that enhance USG interests in support of HIV/AIDS issues; 2) to maintain regular strategic communications regarding the timely management of activity functions and procedures; 3) to collect, obtain, and verify factual information for decision-making; and 4) to monitor and evaluate existing activities in HIV/AIDS on a regular basis. The purpose of contacts will range from the development of complex programs and documents with various partners to information-sharing and gathering. Consultations between the incumbent and all levels of contacts mentioned above will be conducted to explain and develop strategic project proposals and objectives, securing cooperation, resolving problems, obtaining, or furnishing information, and persuading USG staff and counterparts to take actions and accept recommendations.

Work Environment: Work is primarily performed in an office setting. If the employee travels, the work may additionally involve safety and/or security precautions, wearing of protective equipment, and exposure to severe weather conditions.

Travel Requirement: At least 15% of time.

Support Items: The employee will be provided with the support services, equipment, and supplies necessary to perform the work. This will include shared office equipment (such as printer, scanner and shredder), and a workstation that includes a desk, computer, file cabinets, and network access, with the possibility for mobile computing devices based on need and Mission management approval.

Sunday Pay: Is not authorized.

II. SKILLS AND QUALIFICATIONS

This position requires a highly qualified and experienced individual with exceptional interpersonal skills, organizational skills, the ability to foster teamwork, strategic thinking, and understand the technical requirements to achieve the PEPFAR goals in Kenya. Consensus building is a critical skill. The incumbent must be familiar with and be able to work well in an overseas environment and with a wide range of governmental and non- governmental counterparts. The incumbent must meet the following requirements in education, professional experience, job knowledge, skills and abilities:

Education: An advanced degree (master's or higher) in a relevant professional discipline, such as Public

Policy, Public Health, Administration, or related subject.

Professional Experience: A minimum of five years of progressively responsible professional level experience at the international program management level; and experience working internationally in the design, implementation, and evaluation of public health programs, with at least three years' experience focused on HIV/AIDS.

Language: Level IV English ability (fluent) is required (S-4/R-4 FSI equivalent). The incumbent must possess a high degree of proficiency in both written and spoken English.

Skills and Abilities: Strong, computer, verbal and writing skills required. Must be able to facilitate meetings and make oral presentations logically and persuasively to senior officials and partners in a multi-cultural context, as well as communicate highly technical public health information to a wide variety of audiences. Must be able to produce concise, clear reports, and utilize word processing, spreadsheet, and database programs. Strong interpersonal and teamwork skills. Demonstrated ability to work across different governmental agencies, and with high level senior-ranking host country government officials, is required. Demonstrated ability to work effectively on her/his own and as a member of a diverse office management team, is required. Strong analytical and organizational skills.

Strong capacity to multi-task, including managing, prioritizing, and fulfilling competing demands in real time. Knowledge of U.S. government policies and guidance related to implementation of PEPFAR preferred.

Additional Criteria: U.S. Citizen (offshore Able to obtain US Government medical and security clearances (Secret). Available and willing to work outside the regular 40- hour workweek when required/necessary. Willing to travel to work sites and other offices as/when requested, at least 15% of the time.

III. EVALUATION AND SELECTION FACTORS

The Government may award a contract without discussions with offerors in accordance with FAR 52.215-

1. The CO reserves the right at any point in the evaluation process to establish a competitive range of offerors with whom negotiations will be conducted pursuant to FAR 15.306(c). In accordance with FAR

52.215-1, if the CO determines that the number of offers that would otherwise be in the competitive range exceeds the number at which an efficient competition can be conducted, the CO may limit the number of offerors in the competitive range to the greatest number that will permit an efficient competition among the most highly rated offers. FAR provisions of this solicitation are available at https://www.acquisition.gov/browse/index/far.

Candidates who do not meet the minimum education requirements will not be considered. The

Evaluation Factors listed will be the basis for evaluating and ranking applicants for the position.

Applicants will be scored based on the documentation submitted within the application. Applicants must submit a supplemental document outlining their responses to the evaluation factors to be considered.

Only the highest-ranked applicants will be interviewed.

Factor #1 Relevant Work Experience (50 points): A minimum of at least five years of progressively responsible professional level experience at the international program management level;

and experience working internationally in the design, implementation, and evaluation of public health programs, with at least three years ‘experience focused on HIV/AIDS.

Factor #2 Technical Knowledge and Ability (20 points): Demonstrated knowledge of and experience with complex public health program planning and reporting. Ability to work across different governmental agencies, and with high level senior-ranking host country government officials, is required. Knowledge of U.S. government policies and guidance related to implementation of

PEPFAR preferred. Ability to work effectively on her/his own and as a member of a diverse office management team, is required. Strong analytical and organizational skills. Strong capacity to multi-task, including managing, prioritizing, and fulfilling competing demands in real time. Must be able to produce concise, clear reports, and utilize word processing, spreadsheet, and database programs.

Factor #3 Communication/Interpersonal Skills (20 points): Strong, computer, verbal and writing skills required. Demonstrated ability to facilitate meetings and make oral presentations logically and persuasively to senior officials and partners in a multi- cultural context, as well as communicate highly technical public health information to a wide variety of audiences. Level IV English ability (fluent) is required (S-4/R-4 FSI equivalent). Strong interpersonal and teamwork skills.

Factor #4 Education (10 points): An advanced degree (master's or higher) in a relevant professional discipline, such as Public Policy, Public Health, Administration, or related subject.

Basis of Rating: Applicants who clearly meet the Education/Experience requirements and basic eligibility requirements will be further evaluated based on scoring of their Evaluation Factor responses.

Those applicants determined to be competitively ranked will also be evaluated on their interview performance, writing sample, and satisfactory professional reference checks.

Satisfactory Professional Reference Checks – Pass/Fail (no points assigned)

Total Possible Points: 100

IV. APPLYING

1. Interested applicants are required to submit the following:

1) Offer form AID 309-2, “Offeror Information for Personal Services Contracts with individuals,” available at https://www.usaid.gov/forms/aid-309-2

2) An up-to-date curriculum vitae (CV) or resume (no more than five pages), cover letter https://www.acquisition.gov/browse/index/far https://www.usaid.gov/forms/aid-309-2 addressing the evaluation factors #1-4 above, explaining your qualifications for the position, copies of all relevant certificates and include three (3) referees, who are not family members or relatives, with working telephone and e-mail contacts.

2. Applications must be submitted electronically via email to nairobipscjobs@usaid.gov by the closing date and time indicated above.

3. Offeror submissions must clearly reference the Solicitation number on all offeror submitted documents.

4. Ensuring Adequate COVID-19 Safety Protocols for Federal Contractors - The Offeror will be required to show proof that the Offeror is fully vaccinated against COVID-19 on or before the first date of onboarding, or submit an approved reasonable accommodation to the CO. If the contractor does not meet this requirement the contract may be terminated.

V. LIST OF REQUIRED FORMS FOR PSC HIRES

Once the CO informs the successful offeror about being selected for a contract award, the CO will provide the successful Offeror instructions about how to complete and submit the following forms.

● Medical History and Examination (DS 6561 and/or DS 1843)

● Questionnaire for Non-Sensitive Positions (SF-85)

● Declaration for Federal Employment (OF-306)

● Fingerprint Card(s)

VI. BENEFITS AND ALLOWANCES

As a matter of policy, and as appropriate, a USPSC is normally authorized the following benefits and allowances:

1. BENEFITS:

(a) Employer’s FICA Contribution

(b) Contribution toward Health and Life Insurance

(c) Pay Comparability Adjustment

(d) Annual Increase (pending a satisfactory performance evaluation)

(e) Eligibility for Worker’s Compensation

(f) Annual and Sick Leave

2. ALLOWANCES:

Section numbers refer to rules from the Department of State Standardized Regulations (Government

Civilians Foreign Areas)

a. Temporary Quarter Subsistence Allowance (Section 120)

b. Living Quarters Allowance (Section 130)

c. Cost-of-Living Allowance (Chapter 210)

d. Post Allowance (Section 220)

e. Separate Maintenance Allowance (Section 260)

f. Education Allowance (Section 270)

g. Education Travel (Section 280)

h. Post Differential (Chapter 500) mailto:nairobipscjobs@usaid.gov http://aoprals.state.gov/content.asp?content_id=231&menu_id=92 http://aoprals.state.gov/content.asp?content_id=231&menu_id=92 http://aoprals.state.gov/content.asp?content_id=231&menu_id=92 http://aoprals.state.gov/content.asp?content_id=231&menu_id=92

i. Payments during Evacuation/Authorized Departure (Section 600), and (j) Danger Pay Allowance

(Section 650)

VII. TAXES

USPSCs are required to pay Federal income taxes, FICA, Medicare and applicable State Income taxes.

VIII. USAID REGULATIONS, POLICIES AND CONTRACT CLAUSES PERTAINING TO

PSCs

USAID regulations and policies governing USPSC awards are available at these sources:

1. USAID Acquisition Regulation (AIDAR), Appendix D, “Direct USAID Contracts with a U.S.

citizen or a U.S. Resident Alien for Personal Services Abroad,” including contract clauses

“General Provisions,” found at: http://www.usaid.gov/policy/ads/300/aidar.pdf

2. PART 52—SOLICITATION PROVISIONS AND CONTRACT CLAUSES

Subpart 52.2—Text of Provisions and Clauses

52.223-99 Ensuring Adequate COVID-19 Safety Protocols for Federal Contractors, Alternate 70.

ENSURING ADEQUATE COVID-19 SAFETY PROTOCOLS FOR FEDERAL

CONTRACTORS (OCT 2021)-Alternate 70 (OCT 2021) (M/OAA-DEV-FAR22-01c)

(a) Definition. As used in this clause –

United States or its outlying areas means—

(1) The fifty States;

(2) The District of Columbia;

(3) The commonwealths of Puerto Rico and the Northern Mariana Islands;

(4) The territories of American Samoa, Guam, and the United States Virgin Islands; and (5) The minor outlying islands of Baker Island, Howland Island, Jarvis Island, Johnston Atoll, Kingman

Reef, Midway Islands, Navassa Island, Palmyra Atoll, and Wake Atoll.

(b) Authority. This clause implements Executive Order 14042, Ensuring Adequate COVID Safety

Protocols for Federal Contractors, dated September 9, 2021 (published in the Federal Register on

September 14, 2021, 86 FR 50985).

(c) Personal Services Contracts with individuals. As a matter of policy, the contractor must comply with the USAID’s guidance applicable to direct-hire federal employees.

(End of clause)

3. Contract Cover page form AID 309-1 available at https://www.usaid.gov/forms

LINE ITEM

0001 Base Period - Compensation, Fringe Benefits and Other Direct Costs (ODCs)

- Award Type: Labor Hour

- Product Service Code: R499

- Accounting Info: TBD

0002 Option Period 1 - Compensation, Fringe Benefits and Other Direct Costs (ODCs)

- Award Type: Labor Hour

- Product Service Code: R499 http://www.usaid.gov/policy/ads/300/aidar.pdf https://www.usaid.gov/forms

0003 Option Period 2 - Compensation, Fringe Benefits and Other Direct Costs (ODCs)

0004 Option Period 3 - Compensation, Fringe Benefits and Other Direct Costs (ODCs)

4. Acquisition and Assistance Policy Directives/Contract Information Bulletins (AAPDs/CIBs):

AAPDs/CIBs for Personal Services Contracts with Individuals available at https://www.usaid.gov/work-usaid/aapds-cibs

AAPD 21-04- Executive Order 14042 on ensuring adequate COVID-19 Safety protocols for federal awards (FAR Deviation No. M-OAA-DEV-FAR-22-01c)- October 12, 2021

- AAPD 21-01 - Applicability of FAR 4.21 to USAID personal services contracts with individuals under the AIDAR Appendices D and J- March 26, 2021

- AAPD 18-02 REVISED - This AAPD extends and revises implementation of medevac regulations for USPSCs and TCNPSCs under AIDAR Appendix D and J, § 12, clauses #25 in

Appendix D, and #21 in Appendix J. – December 18, 2019

- AAPD 10-01 – PERSONAL SERVICES CONTRACTS- Changes in USG reimbursement amounts for health insurance and physical examination costs- 01/08/10

- AAPD 06-10- PSC Medical Expense Payment Responsibility – October 30, 2006

- AAPD 06-08 - AIDAR, APPENDICES D AND J: Using the optional schedule to incrementally fund contracts – June 23, 2006

5. Ethical Conduct. By the acceptance of a USAID personal services contract as an individual, the contractor will be acknowledging receipt of the “Standards of Ethical Conduct for Employees of the Executive Branch,” available from the U.S. Office of Government Ethics, in accordance with General Provision 2 and 5 CFR 2635. See https://www.oge.gov/web/oge.nsf/OGE%20Regulations

6. PSC Ombudsman

The PSC Ombudsman serves as a resource for any Personal Services Contractor who has entered into a contract with the United States Agency for International Development and is available to provide clarity on their specific contract with the agency. Please visit our page for additional information: https://www.usaid.gov/work-usaid/personal-service-contracts-ombudsman

The PSC Ombudsman may be contacted via: PSCOmbudsman@usaid.gov.

[END OF SOLICITATION]

https://www.usaid.gov/work-usaid/aapds-cibs https://www.oge.gov/web/oge.nsf/OGE%20Regulations https://www.usaid.gov/work-usaid/personal-service-contracts-ombudsman