Signed LBS Sole Source Provider Letter_2022 Deer Park.pdf

Advancing Cancer Diagnostics Improving Lives

Tracy J. Clarke | Sr. Director of Customer Support - Americas - Pathology | Leica Biosystems

21440 West Lake Cook Road, Suite 500 | Deer Park, IL 60010, USA T : +1.844.534.2262 M: +1.352.949.0785 Tracy.Clarke@leicabiosystems.com LeicaBiosystems.com

Leica Biosystems · 21440 West Lake Cook Road, Suite 500 · Deer Park, IL 60010 · www.leicabiosystems.com

Dear Valued Customer, Leica’s network of field service engineers and Exclusive Regional Dealers (ERD) are strategically located through out the United States and Canada to support our Biosystems Division (BSD) customer base. These highly trained service engineers are factory certified and have access to the latest service and support information. We are FDA and Health Canada compliant to repair and provide preventative maintenance service on Leica’s BSD equipment. Our commitment to quality is evident not only through our service engineers, but also in our utilization of only OEM parts during repairs or preventative maintenance.

As a result, Leica and its ERD networks are the only authorized source of factory trained service engineers to service and repair Leica Biosystems Division equipment.

Please keep in mind that if service is performed by any non-authorized provider, the instrument warranty will voided.

Sincerely, mailto:Tracy.Clarke@leicabiosystems.com http://www.leicabiosystems.com/ http://www.leicabiosystems.com/contact-us/contact-us-online/ http://www.leicabiosystems.com mailto:Tracy.Clarke@leicabiosystems.com http://www.leicabiosystems.com/ http://www.leicabiosystems.com/contact-us/contact-us-online/ http://www.leicabiosystems.com https://adobefreeuserschannel.na2.documents.adobe.com/verifier?tx=CBJCHBCAABAAbbre2W6gRUic3YOY5K8kG0EQZYohzM4i