Ship Maintenance Performance Group Program Support Services Sources Sought -second notice (SAM) Final.pdf

Sources Sought Announcement Agency: Department of the Navy Office: Naval Sea Systems Command (NAVSEA) NAICS Code: 541330 – Engineering Services

This is a sources sought announcement in accordance with FAR 15.201 and DFARS 210.001 in anticipation of a potential future procurement program. The Naval Sea Systems Command (NAVSEA) Office of Small Business Program (OSBP) is conducting market research to assess industry capabilities and gauge interest in supporting this effort. Particular emphasis is placed on identifying capable and interested small businesses.

The Government is seeking responses from sources that can provide Scientific, Engineering, Technical, and Analytical (SETA) support services for Ship Maintenance Performance Group (SMPG) Program.

The anticipated need date is in the second quarter of FY2026 (subject to change).

What/Where to Submit:

I. Please email your response to, NAVSEA_SMALL_BIZ.fct@navy.mil with “Ship Maintenance Performance Group Program Support Services Sources Sought Response” in the subject field. The notice of interest should include the following information:

1. The Name, CAGE, and SAM Unique Entity Identifier (UEI) number of the company that intends to submit the proposal.

2. Designated representative name(s) and point of contact, including phone numbers and email addresses.

3. Facility security clearance level (Secret or above).

4. Indicate an interest in submitting a proposal in response to the anticipated solicitation.

II. The notice of interest should include a brief description of your company and its capabilities as they relate to the requirements set forth in Enclosure (1), and answers to the following specific questions. Please limit your response to no more than five (5) pages.

1. Is your company a small business as defined by the Small Business Administration (SBA) under NAICS code 541330 – Engineering Services.

2. Does your company intend on proposing as a prime? If not, what area(s) of this acquisition do you believe you are capable of fulfilling as a subcontractor. Please provide examples of relevant and recent (within three years) past performance in the task area(s).

3. Does your company (JV, Teaming, etc.) have a satisfactory performance record for the type of work required? Please provide examples of relevant and recent (within three years) past performance.

When to Submit: Responses are requested no later than 4PM Est. on 09/19/2025.

Disclosure:

Information provided shall be treated as Business Sensitive or Confidential to the responder, exempt from public release under the Freedom of Information Act. All information shall be provided free of charge to the Government. NAVSEA may request further information regarding the capabilities of respondents to meet the requirements set forth in the announcement. This sources sought announcement is released in accordance with FAR 15.201. This sources sought announcement is not a request for proposal. The purpose of this sources sought announcement is to gather information from the market place.

Information provided in response to this sources sought announcement will not be considered an offer by the responding contractor and cannot be accepted by the Government to form a binding contract.

No telephone inquiries will be accepted and requests for solicitation packages will not be granted, as a solicitation has not been prepared at this time.

Notice Regarding Sources Sought: Please note that this sources sought is for information purposes and to identify potential sources. This notice does not constitute an Invitation for Bid or Request for Proposal, and is not to be construed as a commitment by the Government of any kind.

Other: The Government will not pay for any effort expended or any material provided in response to this announcement or any follow up information requests, nor will the Government return any data provided.

Point of Contact for all responses to this request:

Janique Hudson, SEA 00K Deputy Director Office of Small Business Programs, NAVSEA_SMALL_BIZ.fct@navy.mil

STATEMENT OF WORK

SHIP MAINTENANCE PERFORMANCE GROUP (SMPG)

PROGRAM SUPPORT SERVICES

1.0 INTRODUCTION

Naval Shipyard Support Office (SEA 04X3) has a current and recurring need to provide Scientific, Engineering, Technical, and Analytical (SETA) support services for Ship Maintenance Performance Group (SMPG) Program.

The objectives of this Statement of Work (SOW) are to provide critical data engineering, logistics, administrative, and technical authority support to Naval Sea Systems Command (NAVSEA) industrial activities developing, improving, maintaining, managing, and modernizing of Navy ships. References below to “ship” and “ships” may include surface ships, submarines, aircraft carriers, unmanned vessels, and associated warfare systems.

2.0 BACKGROUND

SEA 04X3 provides management direction to the SMPG program, and serves the NAVSEA leadership decision making with data analytics and metrics. This role includes full range of management, business, and technical functions, as well as oversight of SMPG programs and projects for the Naval Shipyards (NSYs).

SMPG provides pivotal support service to sustain the NAVSEA mission, includes interpreting, integrating, aligning and improving corporate business processes, accompanied by descriptive, predictive, and prescriptive data analytics and metrics. The achievement of NAVSEA’s mission depends on developing an agile, flexible, and responsive NSY workforce with on-time delivery of ships and transformation of digital capabilities.

3.0 SCOPE

SMPG’s mission objectives and key responsibilities include the following major task areas:

3.1 Task Area No. 1: Ship Maintenance Business Process Re-Engineering (BPR) Support

Maintaining, developing, and improving corporate, ship maintenance community business processes, using subject matter experts (SME), to enable on-time delivery of ships, submarines, and systems.

3.2 Task Area No. 2: Corporate Metrics and Data Analytics (DA) Support

Acting as the corporate, Naval Shipyard authoritative source and providing evidence-based data analytics for Industrial Operations Directorate (SEA 04) decision making to enhance shipyard productivity, performance, and predictability.

3.3 Task Area No. 3: SMPG Program, Operations, and Administrative Management Support

Developing and sustaining the SMPG workforce, including continually improving the ability for employees to function in a high visibility, dynamic work environment.

3.4 Task Area No. 4: Integrated Solutions Division (ISD) Support

Providing NSY business capabilities that ensure software portfolio decision-making, that directly correlates with delivering maximum value to NSYs.

3.5 Task Area No. 5: Naval Shipyard Support Office (NSSO) Program Support

Supporting SMPG’s overarching responsibilities and mission objectives, providing support services and SME in the following key areas:

Facilitation and continuous process and performance improvement (CPPI) Lean Six Sigma (LSS) Black Belt services; technical writing and configuration management services;

Ship maintenance decision support data analytics and metrics development and implementation;

SMPG organizational effectiveness and excellence, including strategic planning, research, and program management support;

Align and integrate NSY business and application portfolio management, to incorporate programs of record that enable NSY business outcomes that advance Fleet readiness.

4.0 APPLICABLE DOCUMENTS

The documents provided below may be applicable to this Task Order. This list is not exhaustive and other applicable policies, instructions, specifications, standards, policies, directives, and/or guidance, Government or otherwise, may be specified via technical instructions. The Contractor is required to adhere to all applicable policies, instructions, and other requirements. In the absence of named standards, Government or otherwise, broadly accepted professional standards shall preview as related to the associated industries and activities within the requirements of this SOW.

DOCUMENTTYPE/NO. TITLE LINK DATE

INDUSTRIAL SECURITY

32 CFR PART 117

National Industrial Security Program Operating Manual

(NISPOM)

https://www.ecfr.gov/current/title-32/subtitle-A/chapter-I/subchapter-D/part-117

21 DEC 2020,

As Amended 17

OCT 2022

DoDI 5220.22

Industrial Security Regulation https://irp.fas.org/doddir/dod/i5220_22.pdf

18 MAR 2011,

Incorporating Change 3, Effective

10 DEC 2021

2 JAN 1992,

DoDD 5220.6 Change 4 (CH 4)

Defense Industrial Personnel Security Clearance Review Program https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodd/522006p.pdf?ver=2 019-04-03-105534-323

Admin Reissuanc Incorporating Through Change

4, 20 APR 1999

GC, DoD

INFORMATION SECURITY

DoDM 5200.01 Vol. 1

DoD Information Security Program: Overview, Classification, and Declassification https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodm/520001m_vol1.pdf ?ver=2020-08-04-092500-203

24 FEB 2012,

Incorporating Change 2, 28

JUL 2020

DoDM 5200.01 Vol. 2

DoD Information Security Program Marking of Information https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodm/520001m_vol2.pdf ?ver=SAZ1pVY3Ap8IH0COSDOT-Q%3d%3d

24 FEB 2012,

Incorporating Change 4, Effective 28 JUL

24 FEB 2012,

DODM 5200.01 Vol. 3

DoD Information Security Program: Protection of Classified Information https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodm/520001m_vol3.pdf ?ver=MJfVD-nRd2HTyLSzDse9VQ%3d%3d

Incorporating Change 3, Effective 28

DODI 5200.48

Controlled Unclassified Information (CUI) https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/520048p.PDF?ver=

2020-03-06-100640-800 6 MAR 2020

Executive Order 12968 (as Amended)

Access to Classified Information http://www.gpo.gov/fdsys/pkg/FR-1995-08-07/pdf/95-19654.pdf 2 AUG 1995

Executive Order 13526

Classified National Security Information http://www.gpo.gov/fdsys/pkg/FR-2010-01-05/pdf/E9-31418.pdf

29 DEC 2009

Executive Order 13556

Controlled Unclassified Information (CUI) https://www.commerce.gov/sites/default/files/2022-02/Controlled-Unclassified- Information-Policy.pdf 4 NOV 2010

SECNAVINST 5239.3B

Department of the Navy Information Assurance Policy https://www.doncio.navy.mil/ContentView.aspx?id=1121

17 JUN 2009

SECNAVINST 5510.36b

DON Information Security https://www.secnav.navy.mil/doni/Directives/05000%20General%20Management%20 Security%20and%20Safety%20Services/05- 500%20Security%20Services/5510.36B.pdf

12 JUL 2019

PRIVACY ACT/PII

5 U.S.C. 552a Privacy Act of 1974 https://www.justice.gov/opcl/privacy-act-1974 4 OCT 2022

SECNAVINST 5211.5F

Department of the Navy Privacy https://www.secnav.navy.mil/doni/Directives/05000%20General%20Management %20Security%20and%20Safety%20Services/05- 200%20Management%20Program%20and%20Techniques%20Services/5211.5F.p df

20 MAY 2019

PERSONNEL SECURITY/SAFETY/ENVIRONMENT

DoD 5200.2-R, CH 3

Personnel Security Program https://www.cac.mil/Portals/53/Documents/52000.2R.pdf

1 JAN 1987,

Admin Reissuanc Incorporating Through Change

3, 23 FEB 1996

21 MAR 2014,

DoD Instruction 5200.02

Change 3 DoD Personnel Security Program https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/520002p.pdf

?ver=Kkxb3kqZMzCirDk1EJ5Ksg%3d%3d

Incorporating Change 3, Effective 21

SEP 2020

OPNAVINST 5530.14E

Navy Physical Security and Law Enforcement https://www.secnav.navy.mil/doni/Directives/05000%20General%20Management %20Security%20and%20Safety%20Services/05- 500%20Security%20Services/5530.14E%20W%20CH-3.PDF

20 NOV 2017

OPNAVINST 5090.1E

Environmental Readiness Program https://www.secnav.navy.mil/doni/Directives/05000%20General%20Manageme nt%20Security%20and%20Safety%20Services/05- 00%20General%20Admin%20and%20Management%20Support/5090.1E.pdf

3 SEP 2019

SECNAVINST 5510.30C

DON Personnel Security Program https://www.secnav.navy.mil/doni/Directives/05000%20General%20Manageme nt%20Security%20and%20Safety%20Services/05- 500%20Security%20Services/5510.30C.pdf

24 JAN 2020

OPERATIONS SECURITY

DoDD 5205.02E

DoD Operations Security (OPSEC) Program https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodd/520502e.pd f?ver=2020-08-20-150856-547

20 JUN 2012,

Incorporating Change 2, 20

AUG 2020

DoDM 5205.02-M

DoD Operations Security (OPSEC) Program Manual https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodm/520502m.p df

3 NOV 2008,

Incorporating Change 2, 29

OC 2020

National Security Decision Directive (NSDD) 298

National Operations Security https://www.hsdl.org/?view&did=463214

22 JAN 1988

PHYSICAL SECURITY

DoD 5200.08-R, CH 2

Physical Security Program https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodm/520008rm.

pdf

9 APR 2007,

Incorporating Change 2, Dated

1 OCT 2020

DTM-09-012, CH 9

Interim Policy Guidance for Do Physical Access Control https://irp.fas.org/doddir/dod/dtm-09-012.pdf

8 DEC 2009,

Incorporating Change 9, Dated

2 AUG 2018

COMMON ACCESS CARD (CAC)

23 JAN 2014,

DoD Manual 1000.13, Volume 1

DoD Identification (ID) Cards: ID Card Life-Cycle https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodm/100013_vo l1.pdf?ver=2020-07-28-124331-653

Incorporating Change 1, Effective 28

DoD Manual 1000.13, Volume 2

DoD Identification (ID) Cards:

Benefits for Members of the Uniformed Services, Their Dependents and Other Eligible Individuals https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodm/100013_vo l2.pdf

23 JAN 2014,

Incorporating Change 1, Effective 5

AUG 2020

9 SEP 2014,

DoD Instruction 5200.46

DoD Investigative and Adjudicative Guidance for Issuing the Common Access Card (CAC) https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/520046p.PD F?ver=sHoRyEZDK-ODtbYZchbmMA%3d%3d

Incorporating Change 2, Effective 2

NOV 2020

Federal Information Processing Standards (FIPS) Publication 201-3

Personal Identity Verification (PIV) of Federal Employees and Contractors https://doi.org/10.6028/NIST.FIPS.201-3

JAN 2022

CNO Ltr Ser N09N2/11U213200

DON Implementation of Homeland Security Presidential Directive https://www.secnav.navy.mil/dusnp/Security%20Documents/11U213200.pdf#se arch=CNO%20Ltr%20Ser%20N09N2

22 DEC 2011

United States Office of Personnel Management

Credentialing Standards Procedures for Issuing Personal Identity Verification Cards under HSPD-12 and New Requirements for Suspension or Revocation of Eligibility for Personal Identity Verification Credentials https://www.opm.gov/suitability/suitability-executive-agent/policy/cred-standards.pdf

15 DEC 2020

Homeland Security Presidential Directive 12

Policy for a Common Identification Standard for Federal Employees and Contractors http://www.dhs.gov/homeland-security-presidential-directive-12

27 AUG 2004

5.0 TASK AREAS

The Contractor shall support the Government in the following on-going efforts. The Government will provide more detailed tasking information through the issuance of technical instructions after Task Order award.

5.1 Ship Maintenance Business BPR Support

5.1.1 The Contractor shall provide subject matter expertise to improve the alignment and integration of Navy continuous process improvement efforts. These efforts shall focus on solutions to improve the consistency and efficiency of NAVSEA, NSSO, Project Management, Financial Management, Material Management, and Workforce Management Communities of Practice (CoP), as well as other corporate CoP’s, with the goal of improving enterprise-wide standardization and compliance.

5.1.2 The Contractor shall support SMPG in becoming the recognized Shipyard Change Agent for identifying and implementing corporate change initiatives that maximize the alignment of processes and policies to drive efficiencies and improved effectiveness in shipyard performance. The Contractor shall use proven methodologies and provide evidence-based measures of effectiveness to maximize processes, standardization and efficiencies in support of SMPG.

5.1.3 The Contractor shall create integrated change strategies, as needed, to promote the probability of successful implementation of approved corporate process improvement solutions. The Contractor shall develop corporate governance and workflows for shipyard business processes and supporting operations.

5.1.4 The Contractor shall organize, attend and facilitate technical conferences, meetings, forums, and symposia events. All services provided in this scope must include a documented analysis component. The conference/meeting support must be incidental to and adjunct of the analysis task. The Contractor shall be engaged in developing content for the conference/meeting and not just provide administrative hosting support.

Contractor performance of this task area is subject to the requiring activity obtaining all required approvals for Contractor participation in the conference/meeting as stated in the SOW.

5.1.5 The Contractor shall provide event management support with LSS Black Belt/Green Belt or equivalent services, including meeting preparations such as Charters, Agendas, Process Mappings, Read-Ahead Compilations, Event Breakout Group Facilitation, SMEs Services, Current State and Future State Mapping, Supplier, Input, Process, Output, Customers (SIPOCs), Action Plans, Notes and minutes, Data Collection, Analysis, Cost-Benefit Analyses, and Out-Brief Assistance.

table below for system details.

SHIPYARD CORPORATE DATA SYSTEMS

5.1.6 The Contractor shall provide technical writing expertise, including configuration control management for corporate documentation such as the Advanced Industrial Management – Next Generation (AIM-NG) Process Manuals, Memorandum of Agreements/Understandings (MOA/MOUs), Performance Based Agreements (PBAs), NAVSEA letters, and other agreements/documentation as required.

5.1.7 The Contractor shall coordinate internal and external reviews of AIM-NG chapters to gain consensus and approval among the shipyard maintenance community.

5.1.8 The Contractor shall provide functional, and process knowledge/subject matter expertise and user experience pertinent to the Ship Maintenance Community Corporate Information Technology (IT) Software Suite.

Please see

System Acronym System Acronym

Advanced Industrial Management AIM, AIMXp* Concerto No Acronym

Automated Radiological Control Mgmt. Info. Sys. ARCMIS Parts Tracking System PTS

Waypoints WPT* Shipyard Query Database QDB*

Corporate Lessons Learned CLL Quality Performance System QPS*

Cost Financial Application COST* Receipt Inspection Material System RIMS

AIM Prioritization Application

Execution Priorities*

Shipyard Automated Budget Reporting System

SABRS*

Facilities and Equipment Maintenance FEM, eFEM* Supplemental Admin Employee Management SAEM*

Hazardous Deficiency Abatement HDA Ship's Force Integration System SFIS

Laboratory Information LIMS Strategic Planning and Forecasting SPF*

Material Access Technology MAT* Supervisors' Desk SUPDESK*

Medical Exam Scheduling MES Shipyard Metrics SYMET

Material Requirements MRQT* Shipyard Total Asset Visibility SYTAV

Performance. Measurement Control PMC* Technical Information Management TIM

Pre And Post Payroll Processes PPPP* Maritime Systems Environment (MSE) MSE*

Business Objects BO’s* Shipyard Quires BOXI

Naval Maintenance, Repair, and Overhaul

(N-MRO)

NAVSEA Cloud Hosting Environment and Systems

No Acronym

* Core System

5.1.9 The Contractor shall analyze business cases, including changes to existing IT applications and their impacts to Ship Maintenance Community business processes. The Contractor shall also facilitate the development and review of functional and business requirements stemming from changes in Ship Maintenance Community corporate business processes.

5.1.10 The Contractor shall assist in IT development, execution, and release assessments and reports as required.

Assessments shall include the effectiveness of process and software application implementation and training.

Reports shall contain recommendations and lessons learned.

5.1.11 The Contractor shall assist SMPF in the organization’s participation in Digital Program Office (DPO) reviews and IT management board meetings.

5.1.12 In collaboration with Corporate Instructional Design Center (CIDC), the Contractor shall develop, manage, and sustain Project Management Fundamentals (PMF) Interactive Multi-Media Instruction (IMI) Reinforcer training module videos, and additional trainings as directed by the Government Task Manager (GTM).

5.1.13 On a monthly basis, the contractor shall submit an actual cost report to include travel costs with receipts for the preceding 30 days by labor category. (CDRL A001 – COST REPORT)

5.1.14 As required, the contractor shall provide a detailed trip report within 5 business days of the conclusion of the required travel. The report must include the Contractor’s measurable, outcome-based agenda, as well as the products or service results rendered. Subjective and/or qualitative summaries should be kept to a minimum.

(CDRL A002 – TRIP REPORT)

5.1.15 As required, the contractor shall assist in developing meeting schedules, agendas, and provide support to document meeting minutes and agreed upon actions with corporate stakeholders involved. (CDRL A003 –

GENERAL MEETING MINUTES)

5.2 Corporate Metrics and Data Analytics Support

5.2.1 The Contractor shall create the following weekly, monthly, and annual Data Analytics for Chief of Naval Operations (CNO) and other availabilities: 1) Project Management Metrics Packages and Data Analytics; 2) Execution Summit Metrics Packages and Data Analytics; 3) Corporate Board Metrics Packages and Data Analytics; and 4) Productivity Metrics Packages and Data Analytics. (CDRL A006 – ANALYTICAL REPORT)

5.2.2 The Contractor shall create strategic data analytics and metric packages, analyzing at minimum, Cost Performance, Capacity Mismatch, Work Stoppage, and Schedule Performance for all CNO Availabilities.

5.2.3 The Contractor shall develop new metrics or enhance existing metrics when directed by NSSO and ensure the metrics are driving the desired behaviors and achieving the expected outcomes including measure such as, but not limited to: Test Metrics; Planning Metrics; End Game Metrics; Material Metrics; Quality Metrics; Safety Metrics; other Corporate Metrics, as needed with visuals.

5.2.4 The Contractor shall develop, publish and sustain program performance and productivity expectation measures and conduct data analytics to continually monitor performance, providing NAVSEA leadership with timely information necessary to support data driven decision-making.

5.2.5 The Contractor shall conduct continual program and software life-cycle planning, data mining, alternatives assessments, and prediction and decision support analytics in support of NAVSEA metrics.

5.2.6 The Contractor shall attend and facilitate Technical User Groups (TUGs) and Metric Community of Practice (MCoP) meetings. The Contractor shall provide event management support with LSS Black Belt/Green Belt or equivalent services, including meeting preparations such as Charters, Agendas, Process Mappings, Read- Ahead Compilations, Even Breakout Group Facilitation, SMEs Services, Current State and Future State Mapping, SIPOCs, Action Plans, Notes and Minutes, Data Collection, Analysis, Cost-Benefit Analyses, and Out-Brief Assistance.

5.2.7 The Contractor shall be prepared to support current and new metrics packages and data analytics generation via accessing and using the following ship maintenance community IT systems (or their equivalents), at minimum.

5.2.8 On a monthly basis, the contractor shall submit an actual cost report to include travel costs with receipts for the preceding 30 days by labor category. (CDRL A001 – COST REPORT)

5.2.9 As required, the contractor shall provide a detailed trip report within 5 business days of the conclusion of the required travel. The report must include the Contractor’s measurable, outcome-based agenda, as well as the products or service results rendered. Subjective and/or qualitative summaries should be kept to a minimum.

(CDRL A002 – TRIP REPORT)

5.2.10 As required, the contractor shall assist in developing meeting schedules, agendas, and provide support to document meeting minutes and agreed upon actions with corporate stakeholders involved. (CDRL A003 –

GENERAL MEETING MINUTES)

5.3 SMPG Program, Operations, and Administration Management Support

5.3.1 The Contractor shall support the mission and vision of the SMPG, providing dynamic support to all stakeholders; this includes collaboration with and support of the entire SMPG leadership team, across all divisions. The Contractor shall assist SMPG in developing, managing, and monitoring the strategic, tactical, and business components of program execution and provide progress metrics to applicable managers as required.

5.3.2 The Contractor shall assist SMPG with integrating priorities in addition to maintaining and improving current mission focus. which includes strengthening the strategic partnership with NAVSEA 04 and the ship maintenance community to exponentially increase SMPG’s capability to deliver functional, technical, and performance-impacting services.

5.3.3 The Contractor shall provide programming, resource planning, and budge management services. The Contractor shall collect, manage, task program deliverables; and support responses to various data calls and inquiries.

5.3.4 The Contractor shall provide management support which includes gathering task data, measuring planned versus actual performance, and re-baselining the schedule as a result of changes as required. The contractor shall provide risk management support to identify potential risks, develop risk mitigation strategies, track, report and escalate identified program risks.

5.3.5 On a monthly basis, the contractor shall submit an actual cost report to include travel costs with receipts for the preceding 30 days by labor category. (CDRL A001 – COST REPORT)

5.3.6 As required, the contractor shall provide a detailed trip report within 5 business days of the conclusion of the required travel. The report must include the Contractor’s measurable, outcome-based agenda, as well as the products or service results rendered. Subjective and/or qualitative summaries should be kept to a minimum.

(CDRL A002 – TRIP REPORT)

5.3.7 As required, the contractor shall assist in developing meeting schedules, agendas, and provide support to document meeting minutes and agreed upon actions with corporate stakeholders involved. (CDRL A003 –

GENERAL MEETING MINUTES)

5.4 Integrated Solutions Division Support

5.4.1 The Contractor shall support the ISD team in facilitation of meetings to include meeting minutes, creating/updating and maintaining the ISD Action Tracker and general meeting scheduling and organization.

5.4.2 The Contractor shall support and maintain ISD with staff work to include briefing presentations, SharePoint, and Teams channel file configuration.

5.4.3 The Contractor shall be fluent in NSY Business Processes and Requirements, and have a working level familiarity to Shipyard IT Infrastructures. This includes the ability to read and interpret the system interface relationship diagram, ensuring that NSY systems and applications are understood in relation to the software development lifecycle.

5.4.4 The Contractor shall provide event management support with LSS Black Belt/Green Belt or equivalent services, including meeting preparations such as Charters, Agendas, Process Mappings, Read-Ahead Compilations, Even Breakout Group Facilitation, SMEs Services, Current State and Future State Mapping, SIPOCs, Action Plans, Notes and Minutes, Data Collection, Analysis, Cost-Benefit Analyses, and Out-Brief Assistance.

5.4.5 The Contractor shall develop and maintain Business Process and Requirements maps to include capturing the “As Is” state and develop user cases and stories, in support of Future State software.

5.4.6 On a monthly basis, the contractor shall submit an actual cost report to include travel costs with receipts for the preceding 30 days by labor category. (CDRL A001 – COST REPORT)

5.4.7 As required, the contractor shall provide a detailed trip report within 5 business days of the conclusion of the required travel. The report must include the Contractor’s measurable, outcome-based agenda, as well as the products or service results rendered. Subjective and/or qualitative summaries should be kept to a minimum.

(CDRL A002 – TRIP REPORT)

5.4.8 As required, the contractor shall assist in developing meeting schedules, agendas, and provide support to document meeting minutes and agreed upon actions with corporate stakeholders involved. (CDRL A003 –

GENERAL MEETING MINUTES)

5.5 NSSO Program Management and Support

5.5.1 The Contractor shall support the mission of the NSSO organization to include providing training, planning, and implementation of initiatives and directives for SEA 04, CNO, the secretary of the Navy (SECNAV), NSY, Naval Shipyard Repair Facilities (SRF), and Naval Shipyard Intermediate Maintenance Facilities (IMF).

5.5.2 The Contractor shall provide an annual “End of Year” report in support of all task areas within this SOW.

The report must include the Contractor’s significant measurable outcomes, as well as the products or service results rendered. Subjective and/or qualitative summaries should be kept to a minimum. This written report should include significant actions, products, service results, recommendations, and assistance provided. Graphical/visual project, product, and service results is expected to demonstrate stop and start dates, track progress and milestone completion, and so on. The contractor shall be engaged in developing analytical reporting content and not just provide a list of ongoing administrative support, especially support that does not result in direct, tangible or significant products or service results. (CDRL A004 – ANNUAL REPORT)

5.5.3 On a quarterly basis, the Contractor shall provide hourly costs, and number of hours expended for all tasks areas within this SOW. The cost report shall include total labor hours and cost expended during the reporting period, year to date and burn rate estimates. The cost report shall include ODC costs, this month and year to date. (CDRL A005 – LABOR REPORT)

5.5.4 The Contractor shall coordinate and host quarterly program reviews for the purpose of providing a forum for the formal exchange of information relating to the contract/project and to review the effectiveness and conformance to task deliverables throughout all areas of contract performance. The quarterly reviews may be held via telephone conference or at the contractor’s facility based upon the current status and risks to programs at the time of scheduling. In addition to quarterly reviews, special reviews shall be scheduled at any time the contractor and/or the Government Project Manager determine that a risk exists as a result of technical, schedule, quality, or cost problems. Dates and locations of such meetings shall be determined by mutual agreement between the contractor and the Government Project Manager. (CDRL A007 – QUARTERLY PROGRAM REVIEW)

5.5.5 On a monthly basis, the Contractor shall submit a written report of significant actions, products, service results, recommendations, and assistance provided, for all tasks areas within this SOW. Graphical/visual project, product, and service results is expected to demonstrate stop and start dates, track progress and milestone completion, and so on. The contractor shall be engaged in developing analytical reporting content and not just provide a list of ongoing administrative support, especially support that does not result in direct, tangible or significant products or service results. (CDRL A008 – MONTHLY STATUS REPORT)

5.5.6 Post award, the Contractor shall supply a complete Project Management Plan (PMP) within 14 days of the date of award of this delivery order. Following Government approval, the PMP will be used as a baseline for control of the project. The contractor shall be responsible for updating the Project Management plan based on Government approved changes. The PMP will be one program control mechanism used to manage, track, and evaluate the Contractor’s performance. The PMP shall conform to control policies and procedures in accordance with standard industry practices for project administration, execution, and tracking. The PMP shall include the following:

Detailed Staffing Plan - The contractor shall document the staffing plan of personnel to be utilized throughout the course of the delivery order. The staffing plan shall identify each individual, the major tasks to be performed by the individual, and the level and percentage of all personnel required to complete this delivery order.

Quality Assurance Surveillance Plan - The contractor shall document a Quality Assurance Surveillance Plan (QASP) and how it shall be utilized through the course of the contract to independently monitor the quality of the processes and products for completing this effort. The QASP shall be developed in accordance with commercial standards and requirements detailing the processes, procedures, and metrics for assuring quality. This includes describing within the QASP the methods and procedures for the conduct and reporting of periodic and continuous internal audits and inspections necessary to verify compliance by the contractor with all aspects of the contract.

Key Deliverables Report - The contractor shall provide a complete report of new, revised, active, and archived ship maintenance products and service results, to include, but not limited to: custom code and queries; custom data architectures; custom macros; custom metrics; and custom data analytics, as well as Standard Operating

Procedures (SOPs)/Technical Documentation pertinent to any and all Task Areas. Submission of this deliverable shall occur on a monthly basis, at minimum, and is considered a “living document,” undergoing routine contractor revision (e.g., on a weekly or monthly basis). The contractor shall also provide this report upon government request, especially as improvements occur. The government reserves the right to request that the contractor add or remove pertinent data or documentation in this report as it is a government product in direction support of SMPG mission continuity. (CDRL A009 – PROJECT MANAGEMENT PLAN)

5.5.7 Post Award, the Contractor will maintain a Government Furnished Property / Equipment inventory, for all task areas within this SOW, and provide the COR a written report within 45 days after the completion of the base year and each option year of the Government Furnished Property in its custody. All consumables and any item under $300.00 of value do not have included in the inventory. The contractor needs to maintain an inventory of NMCI issued laptops, or other electronic devices issued by NMCI or the local IT department. NMCI and the local IT department maintain their inventories and such devices are issued to contractor personnel individually. (CDRL

A010 – GOVERNMENT FURNISHED PROPERTY REPORT)

5.5.8 As required, the Contractor shall provide a complete report that tracks individuals working on contract, who are IA/cyber security trained and certified. (CDRL A011 - CYBERSECURITY WORKFORCE REPORT)

5.5.9 As required, and pertaining to all tasks within this SOW, the Contractor shall develop a detailed Draft Phase-In Plan detailing the phase-in approach, staffing, activities, risks, and schedule to ensure business continuity with no disruption. The COR will provide the Contractor feedback on the phase-in plan and allow the Contractor to make revisions as needed. The Contractor shall re-submit the Final Phase-In Plan three (3) business days after COR provides feedback to the Contractor.

The Contractor shall follow the Government approved Final Phase-In Plan after contract award. The Contractor shall propose a transition timeline and process for any phase-in activities as required. The full transition from the existing vehicle to the newly awarded task order shall take no more than thirty (30) days from award. (CDRL

A012 – PHASE-IN PLAN)

5.5.10 As required, and pertaining to all tasks within this SOW, the Contractor shall maintain full compliance during the period of time leading to award expiration or termination. The Contractor shall submit to the COR a Phase-Out Plan sixty (60) calendar days before the period of performance completion or termination.

The Contractor shall coordinate its phase-out activities with the incoming Contractor to produce a smooth transition at the end of the award period. The Contractor shall remove all Contractor-owned property from the Government spaces or facilities by close of business on the last day of the award. (CDRL A013 – PHASE-OUT

PLAN)

6.0 GENERAL REQUIREMENTS

6.1 Kick-Off Meeting

The Contractor shall schedule, coordinate, and conduct a Kick-Off Meeting through the PCO at a location approved by the Government after the Task Order award. The meeting will provide an introduction between the contractor personnel and the Government personnel who will be involved with the Task Order. The meeting will provide the opportunity to discuss transition, technical, management, security, administrative, travel authorization, reporting, and invoicing procedures. At a minimum, the attendees shall include key contractor personnel, representatives from the directorates, other key Government personnel, and representatives of the Contracting Activity.

6.2 Place of Performance

The primary place of performance is the Washington Navy Yard and the Contractor facility located within local commuting distance to the Washington Navy Yard. The Contractor facility referenced herein is required to facilitate in-person Contractor personnel participation in frequent meetings at the Washington Navy Yard.

Periodic performance may be required at NAVSEA sites. The Government reserves the unilateral right to change where work is performed or add additional sites under this Task Order as necessary to support the NAVSEA mission.

6.3 Travel

Travel to other Government facilities, or other Contractor facilities, will be required this effort. All travel shall be preapproved by the Contracting Officer Representative (COR) in accordance with the Federal Travel Regulations (FTR) for travel in the contiguous United States and in accordance with the Joint Travel Regulations (JTR) for travel in Alaska, Hawaii, and outlying areas of the United States. In the event of any travel to areas not covered by the FTR or JTR, it shall be in accordance with the Standard Regulations. Post travel payment will be in accordance with NAVSEA travel cost clause HQ B-2-0020.

6.4 Training

The Contractor shall be responsible to provide required training to its employees in such areas as environmental, health, safety, security, sexual harassment, ethics, etc. to ensure compliance with all federal, state, and local laws and Department of Defense (DoD) regulations. The trainings will be provided through a combination of face-to-face (classroom led) and Computer-Based Training (CBT)/equivalent.

The Government may require seated Contractors to participate in certain mandatory training requirements. The COR will notify the Contractor of mandatory training as requirements arise during the period of performance. It is the responsibility of the Contractor to ensure these training requirements are met and properly reported to the

COR.

Mandatory training may include, but is not limited to:

• Level I DoD Antiterrorism Awareness

• Combating Trafficking in Persons

• Counterintelligence Awareness

• Information Assurance (IA) Training

• Operations Security (OPSEC)

• Physical Security

• Privacy Act and Personally Identifiable Information (PII)

This training will be provided at no cost by the Government and will take place on-site during normal working hours without any additional compensation for the Contractor. This training does not relieve the Contractor of its responsibility to train its employees

6.5 Logistics and Technical Support

The Contractor shall have electronic mail capability, provide e-mail addresses for employees and have the necessary connectivity to communicate with the Government and other Contractors. Microsoft (MS) Outlook is preferred in order to communicate and coordinate meetings and schedules with SEA 04 and applicable Naval Shipyard representatives. The Contractor is responsible for obtaining Navy Enterprise accounts for employees requiring access to DoD databases.

The Contractor shall arrange for adequate facilities in support of accomplishing strategic planning events and training as tasked. The Contractor shall assist in developing meeting schedules, agendas, and provide support to document meeting minutes and agreed upon actions with corporate stakeholders involved. Event logistics include:

Facility Set-Up, Attendee Coordination, Material Coordination, and Event Clean-Up are also required.

The Contractor shall review, analyze and provide recommendations to utilize new initiatives and best practices to improve areas within program and project management. All data/deliverables produced under this Task Order shall become the property of the Government.

6.6 Quality Assurance Surveillance Plan (QASP)

A QASP was prepared in conjunction with the preparation of the SOW in accordance with Defense Federal Acquisition Regulation Supplement (DFARS) 237.172. Contractor performance under this Task Order will be evaluated in accordance with the standards and quality levels summarized in the QASP provided in Attachment 2.

6.7 Non-Personal Services and Inherently Governmental Functions

The Government will not supervise Contractor employees nor control the method by which the Contractor performs required tasks. The Government will not assign tasks to or prepare work schedules for individual Contractor personnel. It shall be the responsibility of the Contractor to manage its employees and to guard against its personnel acting in a manner that constitutes personal services or otherwise leads to a perception of personal services; the Contractor shall immediately report any such conduct to the COR.

The Contractor shall not perform any functions under this Task Order that are inherently Governmental in nature.

The Contractor shall support the Government’s efforts but will not make final decisions or certifications on behalf of the Government. The Contractor shall not represent the Government, appear to represent the Government, nor obligate the Government in the performance of this Task Order.

All Contractor personnel shall at all times identify themselves as Contractor employees. Contractor personnel shall be introduced as Contractor employees, and they shall at all times display visible badges or other appropriate markers clearly identifying themselves as Contractor employees. Contractor personnel shall appropriately identify themselves as Contractor employees in telephone conversations, written correspondence (including email) and any other modes of communication.

6.8 Security Requirements

All personnel performing work under this Task Order shall possess and maintain a SECRET clearance for the period of performance of the Task Order or for as long as the person is performing work under this Task Order.

Contractor shall be able to obtain a security clearance of SECRET level background investigation. The Security office will submit Tier 5 background investigations for contractor personnel who are designated as an IT-I privileged user but who do not require access to classified.

The Contractor must be able to access, store, and protect Controlled Unclassified Information (CUI) or access to a combination of CUI and CLASSIFIED Information. This includes, but is not limited to, For Official Use Only (FOUO) and Personally Identifiable Information (PII).

Certain personnel designated by the Program Manager will be required to have access to Restricted Data (RD) and Naval Nuclear Propulsion Information (NNPI) in performance on this contract to perform engineering, logistics, or cost analyses related to nuclear-powered ships and submarines. Personnel supporting areas shall be capable of accessing NNPI at the discretion of the Program Manager.

Operations Security (OPSEC) Requirements: Contractor personnel are subject to applicable provisions of Department of Defense Manual 5205.02-M, Enclosure 6. Contractor personnel may have access to government Critical Information (CI), Indicators and Observables that may indirectly disclose CI.