SF-30 A0001_Solicitation Amendment__191N6526Q0094.pdf

SBU - CONTRACTING AND ACQUISITIONS

Question-6: Classroom Resources If multiple classes are expected to be conducted simultaneously, will the Government provide separate classrooms and instructional resources for each class, or should offerors include the cost of additional instructional materials and equipment in their proposals?

Answer-1: Instructors sourced through an established language training institute under a subcontracting agreement may be considered acceptable only if all of the following conditions are fully satisfied. Failure to meet any of these requirements may result in disqualification of the proposed staffing approach.

1. Strict Qualification Compliance: Every subcontracted instructor must fully meet — without exception — all qualification, certification, education, and experience requirements specified in the Statement of Work (SOW)/Performance Work Statement (PWS). The prime contractor must submit documented evidence (e.g., certifications, transcripts etc) for each proposed instructor at the time of proposal submission. Proposals that fail to provide this documentation upfront may be deemed non-responsive.

2. Full Disclosure of Subcontracting Arrangement: The prime contractor must explicitly identify, in writing, the name and credentials of the language training institute, the exact scope of work being subcontracted, and a clear justification for why subcontracted instructors are necessary. Any lack of transparency in the proposal regarding subcontracting arrangements will be treated as a material deficiency.

3. Accountability: The prime contractor bears full and sole responsibility for subcontractor performance. The prime contractor must implement and describe, in its proposal, a clear oversight and quality control mechanism to monitor subcontracted instructor performance throughout the period of performance. The U.S. Government reserves the right to reject any subcontracted instructor who fails to meet performance standards, at any time during contract performance, without penalty to the Government.

4. Refer to DOSAR - 652.242-73 AUTHORIZATION AND PERFORMANCE (AUG 1999) of the solicitation document.

Question-2: What is the expected proportion between in-person classes (Embassy/American Center) and virtual/online classes?

Answer-2: We expect all classes to be designed for in-person instruction. In certain circumstances, an instructor can deliver some class sessions remotely, though typically those are in rare, temporary situations when the student is out of town for a specified period.

Answer-3: The contractor shall get the Delh Police Clearance Certificate for their instructors. Any additional requirement shall be communiucated to the award winning contractor.

Answer-4: This is a solicitation for Hindi and Urdu language instruction. In the base year, the Embassy expects between 20-35 students total at any given time. The enrollment numbers vary due to the transient nature of the diplomatic student community. Most students study Hindi.

Section 1.2 of the solicitation describes the anticipated class structure, including class size. The contractor will determine the class schedules and pacing, noting that for these adult education classes, most classes meet twice a week.

Answer-5: The contractor will determine the class schedules and pacing, noting that for these adult education classes, most classes meet twice a week, and there will likely be between 20-35 students in the base year at any given time.

Up to two classes can be held concurrently as there are two classrooms available.

The enrollment numbers vary due to the transient nature of the diplomatic student community. The typical aggregate number of instructional hours of classes per day also varies based on the student population’s work schedules. The maximum number of hours available per year on this contract is 1500.

Please note that instructors are not required to be on the premises for the full working day. We expect that the contractor make classes available during the embassy’s Monday- Friday working hours.

Question & Answer Form Solicitation No.191N6526Q0094 Title: Provide Hindi and Urdu Language Classes

Date: 22 July 2026

Question-1: Could you please clarify if instructors sourced through an established language training institute under a subcontracting agreement are acceptable for this contract?

Question-3: What is the security clearance procedure for the proposed instructors for accessing the Embassy premises?

Note: Contractors are advised to submit cut sheets of all the products which they are cosidering in their bid for evaluation.

Answer-6: The contractor bills per student/per instructional hour, so any administrative costs, including instructional materials, should be included in the pricing structure. The government will not pay for materials and equipment.

Question-4: Student Enrollment and Class Composition: Please provide the anticipated total number of students expected to participate during the contract period, including:

• Estimated enrollment by language (English, Hindi, and Urdu, as applicable).

• Estimated number of students requiring individual (one-on-one) instruction versus group instruction.

• Expected average and maximum class size for group instruction.

Question-5: Instructional Schedule Please clarify the anticipated instructional schedule, including:

• Estimated total number of one-hour instructional sessions to be conducted.

• Whether classes will be scheduled sequentially or concurrently.

• Expected daily operating schedule and whether multiple classes are expected to occur simultaneously.

Question-21: Should the quotation include any additional costs such as:

- Training materials

- Assessments/evaluations

- Certificates

- Any other related expenses?

Answer-21: The contractor bills per student/per hour, so any administrative costs should be included in the pricing structure.

Question-18: What will be the total training hours required for each level (Beginner, Intermediate, and Advanced)?

Answer-18: The Embassy does not require a specific number of training hours for any level. Some students in the Embassy’s Post Language Program prefer a short duration of training (3-4 months), and others would like to commit to more than 6 months of ongoing language instruction.

Question-19: How many hours will each class/session be, and how many sessions are expected per week?

Answer-19: Section 1.2 of the solicitation describes the anticipated class structure. The contractor will determine the class schedules and pacing, noting that for these adult education classes, most classes meet twice a week.

Question-20: How would you prefer us to provide the pricing:

- Per participant?

- Per batch?

- Per training hour?

- Or as a fixed price for the complete contract period?

Answer-20: The pricing is per student/per hour, with a maximum 1500 hours per year.

Question-15: In case of an emergency, would it be possible to reschedule classes?

Answer-15: Yes, in certain circumstances, classes can be rescheduled.

Question-16: How many participants are expected for the Hindi and Urdu language classes?

Answer-16: The enrollment numbers vary due to the transient nature of the diplomatic student community. In the base year, the Embassy expects between 20-35 students.

Question-17: How many batches or groups are planned for each language?

Answer-17: The enrollment numbers vary due to the transient nature of the diplomatic student community. Most students study Hindi.

Question-12: Is it possible to assign a different teacher for each class, since classes will run from 7:30 am to 6:30 pm?

Answer-12: Contractors can hire more than one teacher.

Question-13: Will all the sessions be group classes, or will there also be one on one class?

Answer-13: Please review the solicitation. Section 1.2 describes the class size.

Question-14: Will classes take place five days a week (Monday to Friday)?

Answer-14: We expect the contractor to have availability Monday to Friday, five days a week. The contractor should determine the staffing needs for the instructors. Generally, instructors work with the students to optimize scheduling that works best for all parties.

Answer-8: 8a and 8b were addressed above. The enrollment numbers vary due to the transient nature of the diplomatic student community. The typical aggregate number of instructional hours of classes per day also varies based on the student population’s work schedules. The maximum number of hours available per year on this contract is 1500.

Answer-9: Yes Question-10: How many classes will be conducted per day?

Answer-10: The contractor will determine the class schedules and pacing, noting that for these adult education classes, most classes

Question-11: What will be the age group of participants?

Answer-11: Participants are members of the U.S. Embassy community, including U.S. Direct Hires and their adult family members.

Question-9: Can we participate and submit our proposal only for Hindi classes?

Question-7: Daily Scheduling and Instructor Utilization If classes are scheduled with extended gaps between instructional sessions during the day, should offerors include instructor standby time and additional local travel costs in their proposed pricing, or should pricing assume a continuous daily teaching schedule?

Question-8: Daily Teaching Capacity The solicitation indicates instruction may occur for approximately 7–8 hours per day, Monday through Friday. Please confirm whether this represents:

a. A single instructor teaching consecutive classes;

b. Multiple instructors conducting simultaneous classes; or

c. An estimated aggregate number of instructional hours across all classes each day.

Answer-7: Billing is addressed above. The government will not pay for travel costs or standby time.

Scheduling and instructor availability is addressed above.

Question-30: Will the Government provide any instructional materials, or is the contractor expected to provide all curriculum, testing, and training materials?

Answer-30: The Embassy has copies of Hindi grammar books (Usha Jain’s Introduction to Hindi Grammar, Intermediate Hindi Reader and Advanced Hindi Grammar) available for student and instructor use but otherwise does not provide instructional materials to the contractor.

Question-31: Is there any incumbent/recompete or this is a brand-new project? If yes, could you please provide us with their award Answer-31: No, this is not a brand-new project. Winsome Translators are the current incumbent who have instructors who teach Hindi and Urdu. The award number is 191N6523P0482.

Question-27: Will résumés of proposed instructors be required with the quotation?

Answer-27: No.

Question-28: Is there an incumbent contractor currently performing these services?

Answer-28: Yes.

Question-29: Approximately how many students are anticipated to participate during the base year?

Answer-29: The enrollment numbers can vary during the year due to the transient nature of the diplomatic student community. In the base year, the Embassy expects to have about 20-35 students actively enrolled at any given time, with ongoing student enrollment throughout the year.

Question-24: Are instructors required to be physically located in New Delhi for the duration of the contract, or may some instruction be delivered remotely when approved by the Contracting Officer's Representative?

Answer-24: Instructors should be physically located in New Delhi for the duration of the contract. In certain circumstances, an instructor can deliver some class sessions remotely, though typically those are in rare, temporary situations when the student is out of town for a specified period.

Question-25: What minimum qualifications or teaching experience are expected for proposed Hindi and Urdu instructors?

Answer-25: The U.S. Embassy does not prescribe the requirements for qualifications or teaching experience and expects the contractor to recruit and vet all instructors.

Question-26: Is prior U.S. Government or embassy language instruction experience required, or will comparable professional language-teaching experience be considered?

Answer-26: Prior U.S. Government of embassy language instruction experience is not a requirement. Comparable professional language-teaching experience will be considered.

Question-22: Regarding the SF-1449 form, since you have requested us to complete and submit it, we noticed that most of the solicitation details are already filled in, including the U.S. Embassy information.

Could you please guide us on which sections/fields need to be completed by our side? If possible, kindly highlight the areas where

Answer-22: Blocks 17a, 17b, 30a, 30b, and 30c.

Question-23: Is it acceptable for the contractor to provide instruction through multiple qualified instructors rather than a single instructor?

Answer-23: Yes, it is acceptable for a contract to have more than one qualified instructor. We prefer students meet with the same instructor consistently for the duration of their training. Additionally, we recommend that the contractor hire instructors who are committed to the position, can teach multiple classes, and can remain with the program for as long as possible to facilitate easy access to the Embassy compound. Due to the security requirements at the Embassy compound, we cannot accommodate frequent teacher changes.