SF 1449_15A00024Q00000056.pdf

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Contract Victim Specialist Services Federal contract opportunity
Solicitation number
15A00024Q00000056
Issued by
Department of Justice Bureau of Alcohol Tobacco Firearms and Explosives

About this file

This document is a Request for Quote (RFQ) for Contract Victim Specialist (CVS) services to provide advocacy, support, and training for the Eastern and Western regions for the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF). ATF may award up to two contract vehicles, one for each region. The Period of Performance is a one-year base period with a one-year option period. The primary place of work will be at ATF field offices, and the contractor's personnel may be authorized to work remotely. The contract is set aside for small businesses under NAICS code 541990 with a $19.5M size standard. Pricing is required for fully burdened labor rates and other direct costs, with travel to be reimbursed separately. Quotes are due by May 3, 2024.

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Att.+B_Qs_As_A0001.xlsx XLSX spreadsheet
SF30_A0001.pdf PDF
Att. D_QASP.pdf PDF
Att. C_East-West_Locations.xlsx XLSX spreadsheet
Att. B_Qs_As_15A00024Q00000056.xlsx XLSX spreadsheet
Att. A_Past and Present Performance Survey.pdf PDF

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15A00024Q00000056 Page 1 of 97

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24 AND 30.

1. REQUISITION NUMBER PAGE 1 OF

5. SOLICITATION NUMBER

15A00024Q00000056

2. CONTRACT NUMBER 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 6. SOLICITATION ISSUE

DATE

04/15/2024

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

Steven Jaimes Steven.Jaimes@ATF.gov

b. TELEPHONE NUMBER (No collect calls) 8. OFFER DUE DATE / LOCAL

TIME

05/03/2024 11:00 ET

CODE 15A000

ATF - ACQUISITION BRANCH

99 New York Ave. NE - #3.S-125

Washington, DC 20226

9. ISSUED BY UNRESTRICTED OR X SET ASIDE:100.00 % FOR

X SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

WOMEN-OWNED SMALL

BUSINESS (WOSB)

ECONOMICALLY DISADVANTAGED

WOMEN-OWNED SMALL BUSINESS

(EDWOSB)

8(A)

NORTH AMERICAN

INDUSTRY CLASSIFICATION

STANDARD (NAICS):

541990

SIZE STANDARD:

$19.5M

10. THE ACQUISITION IS

SEE SCHEDULEX

11. DELIVERY FOR FREE ON BOARD

(FOB) DESTINATION UNLESS

BLOCK IS MARKED

NET 30

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER THE

DEFENSE PRIORITIES AND

ALLOCATIONS SYSTEM -

DPAS (15 CFR 700)

13b. RATING

X REQUEST

FOR QUOTE

(RFQ)

INVITATION

FOR BID

(IFB)

REQUEST

FOR

PROPOSAL

(RFP)

14. METHOD OF SOLICITATION

15A000CODE15. DELIVER TO

See Schedule

CODE A40105016. ADMINISTERED BY

ATF - PASD - Acquisitions Branch 99 New York Ave NE

WASHINGTON, DC 20226

FACILITY

CODE

CODE

TELEPHONE NUMBER

17a. CONTRACTOR/

OFFEROR

15A000CODE18a. PAYMENT WILL BE MADE BY

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER SEE ADDENDUM

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

Contract Victim Specialist services, to include advocacy, support, and training, for the Eastern & Western regions.

ATF may entertain a multiple award, thus two (2) contract vehicles.

See Section 3.3 for ATF's POCs.

See Continuation Sheet(s) (Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)

X 27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

X ARE ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

X 28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN 1 COPIES TO

ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET FORTH

OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS SUBJECT TO THE

TERMS AND CONDITIONS SPECIFIED.

29. AWARD OF CONTRACT: REFERENCE _____________________________

OFFER DATED _________________ . YOUR OFFER ON SOLICITATION (BLOCK

5) INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED 31b. NAME OF THE CONTRACTING OFFICER (Type or print)

Steven D Jaimes

31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

15A00024Q00000056 Page 2 of 97

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: _________________________________

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

PARTIAL FINAL

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

COMPLETE PARTIAL FINAL

36. PAYMENT 37. CHECK NUMBER

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print)

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 11/2021) BACK

15A00024Q00000056 Page 3 of 97

Table of Contents

Section Description Page Number

Solicitation/Contract Form 1 Commodity or Services Schedule

2.1 Price/Cost Info for Contractor

3.3 ATF Points of Contact

ATF-29 STATEMENT OF WORK/OBJECTIVES, PERFORMANCE WORK STATEMENT or SPECIFICATIONS (March 23, 2009)

2 Contract Clauses 2852.212-4 Contract Terms and Conditions, Commercial Items (FAR Deviation) (NOV 2020) 52.203-12 Limitation On Payments to Influence Certain Federal Transactions (Jun 2020) 52.204-9 Personal Identity Verification of Contractor Personnel (Jan 2011) 52.204-13 System for Award Management Maintenance (Oct 2018) 52.204-18 Commercial and Government Entity Code Maintenance (Aug 2020) 52.204-21 Basic Safeguarding of Covered Contractor Information Systems (Nov 2021) 52.212-4 Contract Terms and Conditions-Commercial Products and Commercial Services (Nov 2023) 52.232-39 Unenforceability of Unauthorized Obligations (Jun 2013) 52.245-1 Government Property (Sep 2021) 52.245-9 Use and Charges (Apr 2012) 52.217-7 Option for Increased Quantity-Separately Priced Line Item (Mar 1989) 52.217-8 Option to Extend Services (Nov 1999) 52.217-9 Option to Extend the Term of the Contract (Mar 2000) 52.222-25 Affirmative Action Compliance (Apr 1984) 2852.201-70 Contracting Officer's Representative (COR) (NOV 2020) 2852.222-70 Domestic Violence, Sexual Assault, and Stalking (DEC 2014)

ATF-01 ACCESSIBILITY OF ELECTRONIC AND INFORMATION TECHNOLOGY (SECTION

508) (July 2019, Updated January 2021) ATF-04 Personnel Security Requirements (FEB 2024)

ATF-12 NON-US CITIZENS PROHIBITED FROM ACCESS TO DOJ INFORMATION

TECHNOLOGY (IT) SYSTEMS

ATF-13 INCORPORATION OF VENDOR TERMS AND CONDITIONS

ATF-14 ELECTRONIC INVOICING (Revised October 27, 2008)

ATF-17 NOTICE TO THE GOVERNMENT OF DELAYS

ATF-18 REQUIREMENTS FOR ACCESS TO LAW-ENFORCEMENT, SENSITIVE

INFORMATION

ATF-19 AUTHORITY TO OBLIGATE THE GOVERNMENT

ATF-20 GOVERNMENT FURNISHED PROPERTY AND SERVICES

ATF-21 ALL ITEMS TO BECOME THE PROPERTY OF THE GOVERNMENT

ATF-22 CONFIDENTIALITY OF INFORMATION AND DISCLOSURE

ATF-23 PRIVACY OR SECURITY SAFEGUARDS

ATF-24 COMPUTER SECURITY

ATF-25 OBSERVANCE OF LEGAL HOLIDAYS / FEDERAL NON-WORK DAYS (Revised June 2021) ATF-27 INFORMATION RESELLERS OR DATA BROKERS (Revised July 24, 2008) ATF-31 KEY PERSONNEL (April 16, 2010 - Revised on March 31, 2022)

ATF-41 DEPARTMENT POLICY ON DOMESTIC VIOLENCE, SEXUAL ASSAULT, AND

STALKING (July 2019) DOJ-01 Whistleblower Information Distribution (Oct 2021) DOJ-02 Contractor Privacy Requirements (JAN 2022) DOJ-05 Security of Department Information and Systems DOJ-05 (OCT 2023) DOJ-03 Personnel Security Requirements For Contractor Employees (Nov 2021) DOJ-07 Prohibition On Access By Non-U.S. Citizens To DOJ IT Systems (MAR 2002) 52.212-5 Contract Terms and Conditions Required To Implement Statutes or Executive Orders-Commercial Products and Commercial Services (Feb 2024)

3 List of Attachments 4 Solicitation Provisions

15A00024Q00000056 Page 4 of 97

52.203-11 Certification And Disclosure Regarding Payments To Influence Certain Federal Transactions (Sept 2007) 52.204-7 System for Award Management (Oct 2018) 52.204-16 Commercial and Government Entity Code Reporting (Aug 2020) 52.217-5 Evaluation of Options (July 1990)

ATF-53 WHISTLEBLOWER INFORMATION FOR EMPLOYEES OF DOJ CONTRACTORS,

SUBCONTRACTORS, GRANTEES, SUBGRANTEES OR PERSONAL-SERVICES

CONTRACTORS (March 2021) ATF-55 Personnel Security Requirements for Contractor Employees (Nov 2021) 52.204-17 Ownership or Control of Offeror (Aug 2020) 52.204-20 Predecessor of Offeror (Aug 2020) 52.204-24 Representation Regarding Certain Telecommunications and Video Surveillance Services or Equipment (Nov 2021) 52.204-26 Covered Telecommunications Equipment or Services-Representation (Oct 2020) 52.209-7 Information Regarding Responsibility Matters (Oct 2018) 52.222-22 Previous Contracts and Compliance Reports (Feb 1999) 52.223-22 Public Disclosure of Greenhouse Gas Emissions and Reduction Goals- Representation (Dec 2016) 2852.233-70 Protests Filed Directly with the Department of Justice (NOV 2020)

4.1 Quotation Instructions

5.1 Evaluation Criteria

ATF-43 CORPORATE REPRESENTATION REGARDING FELONY CONVICTION UNDER

ANY FEDERAL LAW OR UNPAID DELINQUENT TAX LIABILITY (DEVIATION 2015-02)

(March 2015)

ATF-44 CONTRACTOR INTERNAL CONFIDENTIALITY AGREEMENTS OR STATEMENTS

PROHIBITING OR RESTRICTING REPORTING OF WASTE, FRAUD, AND ABUSE

(DEVIATION 2015-02) (March 2015)

ATF-50 LIMITATIONS ON SUBCONTRACTING UNDER SMALL BUSINESS SET-ASIDES

(May 24, 2019) ATF-51 INDEPENDENT CONTRACTOR (March 9, 2021) ATF-52 INDEMNIFICATION CLAUSE (May 2021) 52.212-3 Offeror Representations and Certifications-Commercial Products and Commercial Services (Feb 2024)

15A00024Q00000056 Page 5 of 97

Section 1 - Commodity or Services Schedule

SCHEDULE OF SUPPLIES/SERVICES

CONTINUATION SHEET

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 Contract Victim Specialist (CVS) services for the Eastern Region per the Performance Work Statement (PWS) below

Shall not exceed 1,912 labor hours.

Firm Fixed Price

PSC: R499

Base Period

12 MO $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0002 CVS services for the Western Region per the PWS below

Shall not exceed 1,912 labor hours.

Firm Fixed Price

PSC: R499

Base Period

12 MO $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0003 Other Direct Costs (ODCs) for the Eastern Region

Estimated: $500.00

Cost

PSC: R499

Base Period

1 YR $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0004 ODCs for the Western Region

Estimated: $500.00

Cost

PSC: R499

Base Period

1 YR $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0005 Travel for the CVSs supporting both the Eastern & Western Regions to be reimbursed via an InterAgency Agreement (IAA)

Estimated @ $21K/location & per year.

Cost

PSC: R499

Base Period

2 YR $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

1001 CVS services for the Eastern Region per the PWS below

Shall not exceed 1,912 labor hours.

Firm Fixed Price

PSC: R499

Option Period 1

12 MO $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

15A00024Q00000056 Page 6 of 97

1002 CVS services for the Western Region per the PWS below

Shall not exceed 1,912 labor hours.

Firm Fixed Price

PSC: R499

Option Period 1

12 MO $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

1003 ODCs for the Eastern Region

Estimated: $516.00.

Cost

PSC: R499

Option Period 1

1 YR $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

1004 ODCs for the Western Region

Estimated: $516.00.

Cost

PSC: R499

Option Period 1

1 YR $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

1005 Travel for the CVSs supporting both the Eastern & Western Regions to be reimbursed via an IAA

Estimated @ $21,693/location & per year.

Cost

PSC: R499

Option Period 1

2 YR $________ $_________________

2.1 Price/Cost Info for Contractor

Vendor shall propose pricing for the below CVS Services and ODCs.

Item No. Description of

Services Fully Burdened Labor Rate- Base Year

Fully Burdened Labor Rate- OY 1

Base Year Price OY 1 Price

0001 & 1001 (Option Year (OY 1)

CVS Services for the Eastern Region

0002 & 1002 (OY 1)CVS Services for the Western Region

0003 & 1003 (OY 1)

ODCs for the Eastern Region

0004 & 1004 (OY 1)

ODCs for the Western Region

0005 & 1005 (OY 1)Travel for the CVSs supportting both the Eastern & Western Regions.

N/A N/A Not to be completed by

OFFEROR

per Section

Not to be completed by

OFFEROR

per Section

15A00024Q00000056 Page 7 of 97

4.1, QUOTATION

INSTRUCTIONS

4.1, QUOTATION

INSTRUCTIONS

3.3 ATF Points of Contact

Contracting Officer: Steven Jaimes (Steven.Jaimes@ATF.gov), 202.648.8666 Contracting Officer Representative: To be determined at Award

ATF-29 STATEMENT OF WORK/OBJECTIVES, PERFORMANCE WORK STATEMENT or SPECIFICATIONS (March 23, 2009)

The Contractor shall furnish the necessary personnel, material, equipment, services and facilities (except as otherwise specified) to perform the Statement of Work (SOW), Statement of Objectives (SOO), Performance Work Statement (PWS) or Specifications and all Section J attachments, as applicable.

(End of Clause)

1.0 INTRODUCTION AND BACKGROUND

The Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) is a law-enforcement organization within the United States’ (U.S.’) Department of Justice (DOJ). ATF’s unique responsibilities consist of reducing violent crime, collecting revenue, and protecting the public. ATF enforces federal laws and regulations relating to alcohol, tobacco, firearms, explosives, and arson by working directly and in cooperation with other government agencies to:

a. Suppress and prevent crime and violence through enforcement, regulation and community outreach;

b. Ensure fair and proper revenue collection;

c. Provide fair and effective industry regulation;

d. Support and assist federal, state, local, and international law-enforcement agencies/organizations;

e. Provide innovative-training programs in support of criminal and regulatory-enforcement functions;

f. Help reduce the criminal use of firearms and;

g. Provide for public safety by reducing the criminal misuse of explosives, combating arson, and removing safety hazards caused by improper and unsafe storage of explosive materials.

1.1 ATF’s mission is to protect communities from violent criminals, criminal organizations, the illegal use and trafficking of firearms, the illegal use and storage of explosives, acts of arson and bombings, acts of terrorism, and the illegal diversion of alcohol and tobacco products. One (1) of the most important components in accomplishing this mission is ATF’s Special Operations Division (SOD), which supports ATF’s Field Divisions (FDs) through a variety of programs, including its Victim Witness Assistance Program (VWAP). The VWAP fulfills a vital role in ATF’s violent-crime initiative.

1.2 The U.S. Attorney General mandates crime-victim rights and services. To accomplish this, ATF established Regional Victim Witness Specialists (RVWS) within its VWAP to provide direct, victim services to crime victims (ATF personnel and their families

15A00024Q00000056 Page 8 of 97 who are victimized on or off duty) in the field throughout the U.S. ATF’s VWAP RVWS respond to a variety of situations and assist victims exposed to violent crime and critical incidents by providing crisis response, referral services and follow-up assistance to said crime victims and other law-enforcement personnel. The RVWS also provide the crime victims with notification of their rights and services.

1.3 A DOJ Interagency Agreement (IAA) from the Office of Justice Programs (OJP), Office for Victims of Crime (OVC) will support the two (2) Contracted-Victim Specialists (CVS) and provide Crime-Victims Fund money to ensure victims of federal crime, under the jurisdiction of ATF, are provided fair and reasonable access to victim services and rights as it relates to the Attorney General Guidelines for Victim and Witness Assistance (AGG), and the Justice for All Act of 2004.

2.0 OBJECTIVE/PURPOSE

The purpose of this PWS is for two (2) contracted personnel to serve as independent CVSs for their respective, awarded region and provide a variety of crime-victim/victim-witness duties in support of ATF’s Field Operations directorate.

One (1) CVS will support the Western Region, consisting of nine (9) FDs with 192 field offices, AND one (1) CVS will support the Eastern Region, consisting of eight (8) FDs with 129 field offices.

3.0 SCOPE

The CVSs shall perform the primary, operational-support duties below for all ATF FDs and Headquarters:

• provide backup support to all of ATF’s RVWSs and its VWAP Program Manager (PM) as it relates to victim services.

• conduct specialized trainings as needed and determined by the VWAP PM.

• assist ATF agents in securing victim safety and assist victims in finding secure locations and funding assistance.

• provide advocacy, support, and training services for ATF crime victims, to include training to ATF personnel on ATF’s

VWAP, the AGG, and mandated-victim rights. Additional presentations are provided for U.S. Attorney’s Office (USAO) personnel, other Federal and state law-enforcement personnel and to the general public.

4.0 TASKS

The contractor (both CVSs) shall:

4.1 independently establish and maintain liaison with ATF’s field offices, DOJ counterparts, counterparts in other government and outside/external organizations, including the OVC, the USAO, and various federal and regional victims' organizations, such as the National Organization for Victim Assistance (NOVA), the National Victim Center, and other law-enforcement, social-services, tribal, local-, state-, and federal-government agencies. Independently provide after-action reports after attending meetings and conferences within five (5) business days

4.2 serve as a liaison at local, victim-service, network meetings.

15A00024Q00000056 Page 9 of 97

4.3 assist in the implementation of on-going training programs for Special Agents, law-enforcement partners, and the general public.

4.4 assist in establishing internal guidelines and procedures for promoting field-office compliance to mandated regulations, reporting, and procedural requirements.

4.5 serve as a Subject Matter Expert (SME) regarding ATF’s VWAP and crime-victim rights and services; and review proposed or pending legislation concerning victim/witness-assistance issues, evaluate the content, and recommend revisions for the program based on projected impact.

4.6 review the relevant materials from federal and local victim/witness providers, measure program effectiveness and efficiency of procedures, and create and disseminate information and resources as needed to advance the goals and objectives of ATF’s VWAP throughout ATF.

4.7 serve as a violent-crime-victim advocate for ATF’s crime victims, their families, and personnel, providing the following as needed and requested:

a. 24-hour victim response;

b. Victim notifications of their rights and services;

c. Crisis intervention and referrals;

d. Coordination with and assistance to other federal and local, law-enforcement, victim coordinators in serving victims of critical incidents;

e. Accompaniment of victims to court;

f. Accompaniment of/assistance to ATF agents in providing death notifications;

g. Assistance to ATF agents in victim interviews;

h. Gathering victim impact information; and/or

i. Gathering victim information for detention and preliminary hearings.

4.8 represent ATF on outside/external committees and at national conferences and seminars on issues relating to victim assistance, including participating in local-community, victim events. Independently provide after-action reports after attending meetings and conferences.

4.9 develop and maintain community-resource listings that include: homeless and domestic violence shelters, vetted hotels, victims’ compensation, local victim services, community resources for essential needs like clothing and diapers, and vetted mental-health providers.

4.10 assist case agents in the field with victim resource and service needs (including counseling) and locating emergency funds/resources for the relocation of victims; and assist in the completion and submission of all relevant, funding requests and the coordination of services and assistance with the USAO.

4.11 assist victims of violent crimes or their survivors, with all relevant resources and services and in obtaining State-Victim Compensation and any other available financial compensation.

15A00024Q00000056 Page 10 of 97

4.12 ensure FDs are provided with the appropriate information and materials necessary to adhere to the requirements of ATF's VWAP Orders and the AGG.

4.13 assist in the development of appropriate office procedures and forms; compose and transmit electronic communications, etc.

necessary to ensure the statutory and regulatory provisions of the VWAP are promulgated in a timely and effective manner.

4.14 conduct analysis of ATF's VWAP in the field to determine adequacy, efficiency, effectiveness, and quality of its services in ATF’s field offices.

4.15 provide briefings to ATF’s management as well as other government and law-enforcement officials (both domestic and foreign) regarding the purpose and scope of ATF’s VWAP, at the direction of VWAP PM. Ensure, in all instances, information is authoritative and commensurate with ATF policies, procedures, and regulations regarding the ATF victim/witness assistance efforts.

4.16 conduct appropriate research to prepare responses to Congressional, Executive Branch agencies, press, and public inquiries concerning matters related to ATF’s VWAP.

4.17 remain continually vigilant to ensure adherence to the Freedom of Information Act (FOIA) policy pertaining to the protection and dissemination of confidential information.

4.18 coordinate efforts to provide services and other assistance to local, state and federal, victim-service providers during critical or catastrophic incidents.

4.19 deploy and/or coordinate efforts to provide services and other assistance to victims during critical or catastrophic incidents, to include coordinating with the USAO’s victim-witness coordinator as appropriate and communicating with case agents regarding victims needs and services, at the direction of VWAP PM; locate and provide appropriate referrals as requested by victims and case agents.

4.20 assist the RVWS with maintaining the victim-notification system (VNS) requirements to include inputting and updating victim and case information; provide on-site support to FDs with victim needs in ATF investigations, as determined by the VWAP

PM.

4.21 assist the RVWS with:

a. Providing in-person and/or online consultation for ATF agents 24 hours a day, 7 days a week as needed and requested;

b. Providing training on AGG, ATF VWAP, and victimology;

c. Assisting with the coordination of victim-focused events;

d. Assisting ATF agents with locating counseling and other victim services in specified areas;

e. Developing positive working relationships with ATF’s FDs;

f. Following security protocols and securing all confidential information regarding case investigations and security of victims;

g. Responding to all phone and email requests, returning all communications as soon as possible, but no later than the close of business the following day; and

h. Remaining abreast of all new guidance to implement best practices into the VWAP training and victim services.

15A00024Q00000056 Page 11 of 97

4.22 Review best practices for critical incidents and victim services.

4.23 Shall submit time sheets bi-weekly noting allocation of time providing victim services; submitted to the VWAP PM in a timely manner. Expected work time of 80 hours bi-weekly.

4.24 Update and maintain the national Victim-Resource Guide (VRG) located on ATF's VWAP’s web page and iPhone application that’s utilized by field Special Agents.

5.0 CONTRACTOR QUALIFICATIONS

The contractor (both CVSs) must have:

• a minimum of five (5) years of experience as a federal-government, crime-victim-service provider and as an instructor for law-enforcement personnel on responding to and interviewing victims.

• a minimum of five (5) years of experience providing federal, law-enforcement training on victim and witness assistance and victims’ rights and services per the AGG.

• maintain expertise in the field through continuing education, professional contacts, and networking.

• demonstrated knowledge of the DOJ’s AGG.

• experience responding to “real-world” crime-victim crises.

• experience utilizing DOJ’s VNS to provide federal, crime-victim notifications.

• experience conducting training for law-enforcement personnel.

• experience providing crime-victims services, as well as assisting and providing crime victims with mandated rights and services.

• experience working with law enforcement in procuring logistical and financial resources to secure relocation as needed.

• experience working with victims of gang crimes, gun violence, mass causality, arson, and other violent crimes.

• experience developing and conducting workplace surveys and utilizing results to develop needed services.

• experience working independently and as a team player.

• training and experience required in providing crime-victim advocacy, crisis-response services.

The contractor (both CVSs) must provide deployment support on limited notice when necessary/requested; deployment support may require travel throughout the U.S.

6.0 CONTRACT TYPE AND HOURS

ATF anticipates a hybrid, firm fixed price contract type with cost reimbursement for other direct costs (ODCs) and travel only for both CVSs performing a minimum of 1,912 hours per year.

7.0 PERIOD OF PERFORMANCE (PoP)

The PoP shall be one (1) base year and one (1) option year, from the date of award, with services commencing immediately after the background check is complete.

15A00024Q00000056 Page 12 of 97

8.0 DUTY STATION AND HOURS OF OPERATION

8.1 The primary place of work will be within an ATF FD, field office, or satellite office (see “Att. C_East-West_Locations). Exact location to be determined by the nearest office location in the geographic area of the selected contractor’s location. Each Contractor may have an alternate/remote-work option at the approval of the VWAP PM.

8.2 The contractor’s personnel shall conduct business based on an eight- (8-) hour workday that starts after 6:00am and concludes before 6:00pm, Monday thru Friday, local time to their worksite except for federal holidays, leave/time-off, or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

While the contractor is expected to work 40 hours per week, both CVSs may be expected to work extended hours due to the nature of the services. Base hours will be adjusted accordingly and should not exceed 40 hours per week. Overtime is not authorized for this contract vehicle.

9.0 ODCs

ODCs, not to exceed $500 for the base year and $516 for the optional year, may include, copying, faxing, phone usage, package delivery, etc. To be reimbursed, invoices including ODCs must provide a detailed breakdown of the actual expenditures invoiced, including receipts. Both CVSs shall maintain the original or legible copy of receipts for all ODCs invoiced. ATF reserves the right to request evidence of any ODCs requested for reimbursement. To assure timely reimbursement, submit invoice of all charges within 30 days of expenditure (any single purchase of ODCs over $3,500.00 is subject to FAR competition requirements). No profit or fee will be applied to ODCs. ODCs must be authorized and approved by the COR prior to any purchase if warranted.

10.0 TRAVEL

10.1 While this PWS requires the contractor (both CVSs) to travel, such will be reimbursed via DOJ-OJP’s IAA (per Section 1.3 above).

10.2 All work-related travel will be compensated in accordance with (IAW) the Federal Travel Regulations (FTR) and reimbursable based on actual, allowable-direct costs IAW the Federal Acquisition Regulation (FAR) subpart 31.205-46, if warranted.

Travel costs are at the rate specified for the location and time frame identified on http://www.GSA.gov.

10.3 Extensive travel may be required under this PWS. Such travel is anticipated to be within the continental U.S. and less than a week in duration. Travel may be pre-planned or emergency, unplanned actions. If located outside of the National Capital Region, travel to ATF’s Headquarters in Washington DC will be required four (4) to six (6) times a year, to attend trainings and/or meetings.

10.4 Assistance in all regions and states may be required as needed during critical incidents. Travel is required to conduct trainings, support crime victims, network with local and federal, victim-service providers as determined by the Deputy Chief, Special Operations Division and the VWAP PM.

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10.5 Contractor personnel may be required to travel on commercial- and/or Government-provided transportation at Government cost. The respective Contracting Officer Representative (COR) or Contracting Officer (CO) must authorize all travel prior to each trip via email, if warranted.

10.6 Contractors shall utilize the respective Tax-Exemption Form, which the COR will provide, and only use accommodations within the per-diem rates published on http://www.GSA.gov.

10.7 To be reimbursable, the travel expenses must be: (i) other than local-commuting, travel expenses within each contractor’s duty station; (ii) allowable under the FTR and the provisions and/or clauses of the resulting award/order; (iii) approved by the COR or an ATF CO prior to being incurred or expended; and (iv) allocable and necessary for performance of this PWS.

10.8 Contractor shall submit travel-reimbursement requests in sufficient time for the COR or ATF CO to give prior approval and identify: (1) the name of the traveler(s); (2) destination(s), including itinerary; (3) purpose of the travel; and (4) cost breakdown.

10.9 To be reimbursed, contractor must provide a detailed breakdown of the actual expenditures on the invoice, including copies of related receipts. Contractor shall maintain the original or legible copy of receipts for all travel expenses invoiced. Also, ATF reserves the right to request evidence of any travel expense paid.

10.10 Under no circumstances will the Government allow profit for travel.

10.11 No local travel shall be reimbursed when within a 50-mile radius of the contractor’s work site.

11.0 INSPECTION AND ACCEPTANCE

ATF will conduct inspection and acceptance IAW FAR 52.212-4(a).

12.0 COR

The COR for this requirement is the individual within a program-management function who has overall technical responsibility for efforts. Said individual(s) supports the Contract Specialist (CS) and the CO during administration of the contract/order in the below manner:

• Performs inspection, rejection, and acceptance of deliverables, as necessary, and identifies deficiencies in delivered/ installed goods and rendered services, as necessary.

• Provides final decisions regarding any recommended rejection of deliverables.

• Provides technical clarification relative to overall contracting matters.

• Provides advice and guidance to the contractor in the preparation of deliverables.

• Recommends to the CS/CO any changes in the requirements.

• Maintains files of the contract/order, modifications, invoices, and important communications.

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The contractor shall not proceed with any instruction or direction given by the COR before receiving an executed modification signed by the CO of the approved change(s). Otherwise, such will be at the contractor’s expense.

13.0 ATF POLICIES, PROCEDURES, AND STANDARDS

Both CVSs shall conform to the below ATF guidelines, security requirements, and federal regulation(s) and legislation throughout the life of this contract/order. ATF reserves the right to amend/upgrade these standards and internal guidelines, processes, and procedures as needed (i.e., based on technological advances, laws, and/or ATF’s need, etc.).

a. Minimum Database Security Requirements as prescribed by the ATF Information Systems Security Office (ATF ISSO)

b. National Institute of Standards and Technology (NIST) Special Publication 800-53

c. ATF Minimum Security Requirements for Contractor Off Site Labs

d. ATF Publication, 7500.1 Rules of Behavior and Customer Agreement for ATF Workstation Users

e. Section 508 of the Rehabilitation Act (29 U.S.C. 794d), Subpart B – Technical Standards, 1194.21, Software Applications and Operating Systems, and 1194.22, Web-based Intranet and Internet Information and Applications, as it applies to this requirement.

14.0 GOVERNMENT-FURNISHED PROPERTY (GFP)

ATF will provide the below GFP post background investigation:

a. Laptop/tablet with keyboard, mouse, and docking station;

b. ATF-Contractor identification (ID) and access card;

c. ATF-VWAP credentials; and

d. iPhone

15.0 QUALITY CONTROL (QC)

The contractor (both CVSs) shall develop, implement and maintain a QC program. The program shall include inspection, validation, evaluation, corrective action and procedures necessary to affect QC of all performance and products provided under this contract/ order. The program shall allow inspection and evaluation by the Government and be applicable to all subcontractors and members of the contractor’s team, as appropriate.

16.0 QUALITY ASSURANCE (QA)

The Government will evaluate the contractor’s performance under this contract IAW the Quality Assurance Surveillance Plan (QASP), a document describing what the Government must do to assure the contractor has performed IAW the requirements of this PWS (Att. D_QASP).

17.0 CONTRACT MANAGEMENT

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Notwithstanding the contractor's responsibility for total-management during the performance of this contract/order, the administration of such shall require maximum coordination among the CS, CO, COR, and contractor. The CS, CO, and COR shall be the Government’s POCs during performance of this PWS:

The CS is responsible for drafting and reviewing supporting documentation for the contract file, as well as contractual documents (i.e., including determinations, memos, modifications, etc.). Additionally, the CS performs similar duties as the CO, yet without any signatory authority.

The CO is the only person authorized to approve changes in the terms, conditions, delivery/installation schedules, technical requirements, or price, as set forth in the contract. Any changes not made expressly by the CO will be considered to have been without authority. In such cases, the contractor is operating at its own risk because no adjustment will be made in the contract, price or otherwise to cover any increase in charges incurred as a result thereof. During any absence of the CO identified for this contract, other warranted COs from ATF may authorize work under the contract/order.

The CO will designate the COR in writing to represent him/her. The COR has the authority to monitor all technical aspects and assist in administering the contract. Said individual shall ensure the contractor performs the technical requirements of the contract by: performing, or causing to be performed, inspections necessary in connection with performance of the contract; maintaining both written and oral communications with the contractor concerning the aspects of the contract within his/her purview; monitoring and assessing the contractor's performance under the contract and notifying the contractor and CO of any deficiencies observed; receiving and approving/rejecting deliverables, invoices and certain-other requests as mentioned in a previous Section(s); also coordinating GFP availability and providing for site entry of contractor personnel, if required.

The COR will forward a copy of his/her signed, COR-Appointment Memo to the contractor. Said memo will include the responsibilities and limitations of the COR and clarify to all parties the responsibilities that would result in a modification to change:

the scope of work; cost or price totals/estimates; delivery/installation dates/schedule; and/or any other mutually agreed upon term or provision of the contract.

The contractor is responsible for carrying out its obligations under this contracting vehicle, which includes controlling the quality of supplies and/or services, tendering to the Government for acceptance, ensuring vendors/suppliers meet QC standards, and maintaining substantiating evidence of compliance as required. The contractor is also responsible for performing all inspections and tests as required and may consider implementing a quality-management system consistent with the International Organization for Standardization (ISO) 9001-2000, Quality Management Systems Requirements, if it doesn’t already have such in place.

18.0 REPORTS

18.1 Submit mid-year and annual Status-Work Reports that meet the following criteria:

a. Evaluate ATF's VWAP’s activities and provide the VWAP PM with a status-work report that includes data on number of victims assisted, case-action assistance provided, other services provided trainings and meetings attended, and trainings provided.

b. Reports shall include actual progress, deliverables submitted during the period, problem areas, work planned and/or in progress, and deliverables planned and/or in progress.

c. Mid-Year Status-Work Report is estimated to be due every April. Annual Status-work Report is due when assigned by the

OVC.

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18.2 Submit Scheduled Reports that meet the following criteria:

a. Complete said reports by deadline assigned by the OVC and the OJP and determine effectiveness through response to participant evaluations and feedback from the field.

b. Provide recommendations and revisions to redesign or restructure aspects of the program.

19.0 BACKGROUND INVESTIGATION

The contractor (both CVSs) must conduct preliminary inquiries/checks AND analyze the below areas prior to submitting a candidate for ATF’s consideration:

A. Drug Activities: Contractors currently involved in illegal drug activities or substance abuse are ineligible for hiring. Past involvement in illegal drug activities or substance abuse may disqualify the candidate if activities were more than minimal and limited.

B. Financial Interests in Regulated Industries: The contractor, his/her spouse, or his/her minor child, who has a financial interest in a firearms or explosives entity may have to be willing to surrender the license/permit and/or the financial interest in the business prior to the contractor entering on duty.

C. Financial Responsibilities: A contractor who is currently delinquent more than 120 days with any debt must provide to the evidence of resolution by timely submitting proof of payment, proof of participation in or compliance with a payment plan, or proof of a legal remedy. A contractor who declines to provide evidence of resolution will be disqualified from eligibility consideration.

D. Prohibited Persons: Federal law states it is unlawful for a person who has been convicted of a misdemeanor crime of domestic violence or has a qualifying order of protection against him/her to possess a firearm or ammunition. Federal law prohibits the possession of firearms, ammunition, and explosives by a person who: has been convicted of a crime punishable by a term of imprisonment exceeding one (1) year; is a fugitive from justice; is an unlawful user of, or addicted to, a controlled substance; has been adjudicated as a mental defective or committed to a mental institution; is an alien illegally or unlawfully in the U.S.; is an alien who has been admitted to the U.S. under a nonimmigrant visa (with certain exceptions); has been discharged from the military under dishonorable conditions; or has renounced his/her U.S. citizenship. Federal law prohibits the receipt of firearms and ammunition and the receipt or possession of explosives by a person who is under indictment for a crime punishable by a term of imprisonment exceeding one (1) year; is a fugitive from justice; is an unlawful user of, or addicted to, a controlled substance; has been adjudicated as a mental defective or committed to a mental institution; is an alien illegally or unlawfully in the U.S.; is an alien who has been admitted to the U.S. under a nonimmigrant visa (with certain exceptions); has been discharged from the military under dishonorable conditions; or has renounced his/her U.S. citizenship. Federal law prohibits the receipt of firearms and ammunition and the receipt or possession of explosives by a person who is under indictment for a crime punishable by a term of imprisonment exceeding one (1) year.

E. Residency and Citizenship Requirements: For three (3) of the last five (5) years, the contractor must have either resided in the U.S., worked for the U.S. in a foreign country in a federal or military capacity, and/or been a dependent of a federal or military employee in a foreign country. (The years do not need to be consecutive and may be cumulative.)

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F. Selective Service: All male U.S. citizens born after December 31, 1959, who are 18 years old, but not yet 26 years old, must register with the Selective Service.

G. E-Verify Program: Verify the Candidate’s U.S. employment eligibility, regardless of the Candidate’s citizenship status.

If the contractor determines its personnel/candidate is not in compliance with one (1) or more of the above requirements, the contractor shall not submit the individual/candidate for consideration.

Contractors must undergo and receive a favorably-adjudicated, Federal-background investigation (BI) as determined by the position’s sensitivity designation prior to commencing work performance. The BI is to determine the contractor’s suitability to access ATF information, information technology (IT) systems and/or unescorted access to facilities.

This investigation will be conducted by or under the auspices of the ATF, Personnel Security Division (PSD) and be performed under such standards PSD may establish. If a contractor has a current BI with another agency, PSD will follow reciprocity procedures for security; however, ATF will still conduct a review to determine the contractor’s compliance with all ATF agency specific requirements will be conducted prior to authorizing access to ATF information, IT systems, and/or unescorted access to facilities.

Failure to adhere to ATF’s conduct and integrity guidelines and/or follow DOJ’s and/or ATF’s agency-specific qualifications may result in immediate disqualification of the contractor. Additionally, failure to complete the required personnel security forms and have a BI favorably adjudicated will result in disqualification.

The Contractor may be authorized access to ATF information, IT systems and/or unescorted access to facilities with an approved temporary eligibility (TE) while awaiting the completion of the full BI. The ATF COR may request a TE only after advising and gaining the concurrence of the contractor. Should, at any time, suitability or security issues are developed that cannot be resolved or mitigated, the contractor will no longer be granted continued access to ATF information, IT systems, and/or unescorted access to any ATF facility and will be removed from the contract/task order. (See ATF-04 clause also).

20.0 INVOICING AND PAYMENT

The contractor shall submit proper invoices to Finance.Branch@ATF.gov per ATF clause #ATF-14 IAW FAR 32.9, Prompt Payment. Payment for all goods and/or services shall be made upon Government acceptance IAW FAR clause 52.232-1, Payments, and 52.232-8, Discounts.

21.0 CLOSEOUT

The contractor shall submit a final invoice within 45-calendar days after the end of the performance period. Within 15-calendar days of receiving the final payment, the contractor shall furnish a completed and signed Release of Claims to the CO; such may be in the form of a Closeout-modification to the contract.

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Section 2 - Contract Clauses

2852.212-4 Contract Terms and Conditions, Commercial Items (FAR Deviation) (NOV 2020)

When a commercial item is contemplated (using FAR part 12 procedures or otherwise) and the contract will include FAR 52.212-4, the following replaces subparagraph (g)(2); paragraph (h); subparagraph (i)(2); paragraph (s); and paragraph (u), Unauthorized Obligations, of the basic FAR clause, and adds paragraph (w), as follows:

(g)(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment act regulations at 5 CFR part 1315, as modified by subparagraph (i)(2), Prompt payment, of this clause.

(h) Patent indemnity. Contractor shall indemnify and hold harmless the Government and its respective affiliates, officers, directors, employees, agents, successors and assigns (collectively, “Indemnities”) from and against any and all liability and losses incurred by the Indemnities that are (i) included in any settlement and/or (ii) awarded by a court of competent jurisdiction arising from or in connection with any third party claim of infringement made against Indemnities asserting that any product or service supplied under this contract constitutes infringement of any patent, copyright, trademark, service mark, trade name or other proprietary or intellectual right. This indemnity shall not apply unless Contractor shall have been informed within a reasonable time by the Government of the claim or action alleging such infringement and shall have been given such opportunity as is afforded by applicable laws, rules, or regulations to participate in its defense. This indemnity also shall not apply to any claim unreasonably settled by the Government which obligates Contractor to make any admission or pay any amount without written consent signed by an authorized officer of Contractor, unless required by final decree of a court of competent jurisdiction.

(i)(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C.

3903) and prompt payment regulations (5 CFR part 1315), with the following modification regarding the due date: For the sole purpose of computing an interest penalty due the Contractor, the Government agrees to inspect and determine the acceptability of any supply delivered or service performed specified in the invoice within thirty (30) days of receipt of a proper invoice from the Contractor, after which time, if no affirmative action has been taken by the Government to accept such supply or service, the supply or service will be deemed accepted and payment due thirty (30) days from the date of deemed acceptance. If the Government makes the determination that the item delivered or service performed is deficient or otherwise unacceptable, or the invoice is otherwise determined not to be a proper invoice, the terms and conditions of this paragraph regarding prompt payment will apply to the date the Contractor corrects the deficiency in the item delivered or service performed or submits a proper invoice. If actual acceptance occurs within the constructive acceptance period, the Government will base the determination of an interest penalty on the actual date of acceptance. The constructive acceptance requirement does not, however, compel Government officials to accept supplies or services, perform contract administration functions, or make payment prior to fulfilling their responsibilities.

(s) Order of precedence. Any inconsistencies in this solicitation or contract shall be resolved by giving precedence in the following order:

(1) The schedule of supplies/services.

(2) The Assignments, Payments, Invoice, Other Compliances, and Compliance with Laws Unique to Government Contracts provisions of the basic FAR clause at 52.212-4, and the Unauthorized Obligations and Contractor's Commercial Supplier Agreements—Unenforceable Clauses provisions of JAR 2852.212-4.

(3) FAR 52.212-5.

(4) Other paragraphs of the basic FAR clause at 52.212-4, with the exception of paragraph (o), Warranty, and those paragraphs identified in this deviation of 52.212-4.

(5) Addenda to this solicitation, contract, or order, including contractor's Commercial supplier agreements incorporated into the contract.

(6) Solicitation provisions if this is a solicitation.

(7) Paragraph (o), Warranty, of the basic FAR clause at 52.212-4.

(8) The Standard Form 1449.

(9) Other documents, exhibits, and attachments.

(10) The specification.

(u) Unauthorized obligations.

(1) Except as stated in paragraph (u)(2) of this clause, when any supply or service acquired under this contract or order is subject to any Commercial supplier agreement that includes any language, provision, or clause requiring the Government

15A00024Q00000056 Page 19 of 97 to indemnify the Contractor or any person or entity for damages, costs, fees, or any other loss or liability that would create an Anti-Deficiency Act violation (see 31 U.S.C. 1341), the following shall govern:

(i) Any such language, provision, or clause is unenforceable against the Government.

(ii) Neither the Government nor any Government authorized end user shall be deemed to have agreed to such clause by virtue of it appearing in the commercial supplier agreement. If the commercial supplier agreement is invoked through an “I agree” click box or other similar mechanism ( e.g., “click-wrap” or “browse-wrap” agreements), execution does not bind the Government or any Government authorized end user to such clause.

(iii) Any such language, provision, or clause is deemed to be stricken from the commercial supplier agreement and have no effect.

(2) Paragraph (u)(1) of this clause does not apply to indemnification by the Government that is expressly authorized by statute and specifically authorized under applicable agency regulations and procedures.

(w) Commercial supplier agreements—unenforceable clauses. When any supply or service acquired under this contract or order is subject to a contractor's commercial supplier agreement, the following shall be deemed incorporated into such agreement and modifies and replaces any similar language, provision, or clause in such agreement. As used herein, “this agreement” means any contractor commercial supplier agreement:

(1) Notwithstanding any other provision of this agreement, when the end user is an agency or instrumentality of the U.S.

Government, the following shall apply:

(i) Applicability. This agreement is a part of a contract between commercial supplier and the U.S. Government for the acquisition of the supply or service that necessitates a license or other similar legal instrument (including all contracts, task orders, and delivery orders…

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