Service Requirements 2011388.docx
DOCX document 12 KB Posted
- Solicitation number
- RFQ-NIAID-2011388
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Other files
| File | Type | Posted |
|---|---|---|
| Provision 52.204-26 Dec 2019.pdf | ||
| FAR 52.204-24 Provision Aug 2019.docx | DOCX document | |
| Equipment List 2011388.xlsx | XLSX spreadsheet | |
| 52.212-5 MAR 2020.pdf |
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Text version
Service requirements:
Coverage includes the Equipment and computer workstations for labor, travel, parts and service (as listed):
- 2 Preventive Maintenance Inspections to be performed during a twelve-month period, including 2 PM Kits.
- Software Revisions released during the Agreement term.
- Unlimited service visits, Monday-Friday, excluding holidays.
- Unlimited telephone support for instruments, reagents and application.
-Written guarantee that every reasonable effort will be made to respond to a request for emergency on-site service (Monday through Friday, excluding holidays) within 48 hours.
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