Service Model Questions_P_LMS.pdf
PDF 164 KB Posted
- Attached to
- DA10--Pathology and Laboratory Medicine Service National Database Federal contract opportunity
- Solicitation number
- 36C10B23R0024
About this file
This document contains questions from the Department of Veterans Affairs regarding a learning management system product. The questions seek details on the product such as how it would be hosted, how users would access and authenticate to the solution, and whether it has a multi-tenant architecture. Metrics and logs captured include utilization attributable to specific users or accounts, and resource usage. The questions also ask whether any development activities or access to federal data would be sourced from or allowed to personnel residing outside the continental United States.
The related federal contract opportunity is for the DA10--Pathology and Laboratory Medicine Service National Database under solicitation number 36C10B23R0024 from the Department of Veterans Affairs Technology Acquisition Center Austin. The opportunity type is listed as a pre-solicitation.
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| 36C10B23R0024_1.docx | DOCX document |
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Text version
Service Model Questions:
1. Brief Overview of (PRODUCT) and how the VA will use the product?
2. Are you providing a SaaS or PaaS product to the
VA?
3. Where is (PRODUCT) Hosted?(AWS, GCP, AZURE)
4. How would VA users access the solution? (ex: web browser, mobile app)
5. How would VA users authenticate? (ex: SSO integration, username/password)
a. If user accounts are created, what does that process look like?
b. If VA wished to add an additional user to be able to use the solution, how would that be accomplished?
6. Would you consider (PRODUCT) Web architecture to be multi-tenant?
a. (Is the information system architected in a multi-tenant manner where each customer has its own tenant, and all tenants share the same underlying architecture following the multi-tenant architecture definition) (Even if logically seperated)
7. Is (PRODUCT) Web environment horizontally scalable to react to changes in demand or usage?
8. If so, is the process fully automated or executable with minimal intervention?
9. At a high level, are metrics and event logs captured for:
a. Utilization of the (PRODUCT) Web application attributable to a specific user, account, or customer?
b. Utilization of the (PRODUCT) Web environment resources?
10. Are any contractors/providers sourcing development activities from personnel that reside
OCONUS?
Yes/No If yes please explain:
11. Are any contractors/providers allowing access to a FedRAMP Boundary or Federal data to personnel that reside OCONUS?
Yes/No If yes please explain:
File details come from the government source that posted it. Updated .