Serv C23-014RN Vertical Stackers Renewal Service Contract - Performance Work Statement.pdf

PERFORMANCE WORK STATEMENT

Preventative and Remedial Maintenance Service Contract for

76th Multigroup Vertical Stackers, Carousels, and Lifts

OC-ALC/OBCA

20 FEB 2024

Commander’s Safety Intent: The safety of everyone on Tinker Air Force Base (TAFB) is our top priority. All Individuals must accept personal responsibility for safety and seek opportunities for improving the safety of our work environment. Everyone working on TAFB is challenged to find, fix (if able) and report all hazards and near-misses. It is our shared duty to take every reasonable step and precaution to prevent accidents and preserve the health/safety of each

Contractor and Government employee.

1.0 Section One

1.1 Scope: The Contractor shall provide all labor, tools, equipment, test equipment, material, parts, quality control, transportation and inspection manuals necessary to perform the Preventative

Maintenance (PM) and Remedial Maintenance (RM) on AMXG’s, CMXG’s, MXSG’s, and

PMXG’s Remstar, Kardex, Megastar and Shuttle XP vertical stackers, vertical carousels, and vertical lifts on-base for the Oklahoma City–Air Logistics Complex (OC-ALC). The equipment is listed in Appendix A.

1.1.1The Contractor shall be responsible for ensuring all services, parts, and Original Equipment

Manufacturer (OEM) components provided under this contract are in accordance with (IAW) the terms and conditions outlined herein, conform to the manufacturer’s equipment specifications and this PWS.

1.2 Requested Service: 76 CMXG request a PM/RM Services on AMXG’s, CMXG’s, MXSG’s, and PMXG’s Remstar, Kardex, Megastar and Shuttle XP vertical stackers, vertical carousels, and vertical lifts on-base for the Oklahoma City–Air Logistics Complex (OC-ALC). The equipment is listed in Appendix A.

1.3 Preventive Maintenance (PM): The objective of PM is to protect the equipment capability and investment by removing causes of failure, performing routine maintenance and providing adjustment to compensate for normal wear before failure occurs. The Contractor shall perform all

PM’s IAW the OEM specifications. The Contractor shall perform two (2) PM’s per year, at least six (6) months apart, on each item listed in Appendix A. The Contractor shall provide a copy of the PM schedule to the Contracting Officer Representative (COR) within ten (10) business days after contract award. The Contractor shall notify the COR seven (7) business days prior to each scheduled PM visit. Upon completion of each PM visit the Contractor shall conduct an operational check demonstrating to the SME that the work has been completed and the machine is fully operational. Once the PM visit is completed the Contractor shall provide a statement of any errors found during the PM. This statement shall be provided to the COR and SME within ten (10) business days after operation check has been completed.

1.4 Remedial Maintenance (RM): RM is the repair of equipment and systems with parts, materials, and labor to restore performance to the designed function in the event of any breakdown or stoppage of equipment or system where the equipment or system is unable to perform its designed function. RM includes repairs and replacement of related components, parts, and appurtenances that have failed, no longer perform reliably, or have worn beyond safe tolerances.

CO will make final determination of work being within scope.

1.5 Malfunction and Notification Process: Upon occurrence of an equipment or system malfunction, the COR will contact the Contractor by telephone, email, or fax and provide information below. If the COR notifies the Contractor via telephone, the COR will provide a written copy of the request by email or fax.

• the equipment identification number (ID#)

• a brief description of the malfunction

• location of equipment

• name and telephone number of the Point of Contact (POC)

• 1.5.1 Upon notification of the system malfunction, the technician shall arrive on site at the equipment location within two (2) business days or if overseas five (5) business days.

1.6 Equipment Evaluations: The Contractor shall provide a written Estimate Repair Report to the COR by fax or email no later than (NLT) one (1) business day after the completion of the inspection. As a minimum, the information cited on the Estimate Repair Report shall include:

• the equipment ID#

• date of evaluation

• description of findings and recommendations

• required parts and part numbers (P/N)

• cost of parts

• number of parts needed

• estimated labor hours required to complete the repair

• the priority of the requested service

• available source for obtaining new parts

• the availability of the new parts

• shipping and delivery schedules of parts

• other factors which may be peculiar to the specific repair requirement

1.7 Authorizations for Repair Actions: Only the Contracting Officer (CO) can authorize repair actions. The COR will coordinate any repair actions with the Government Subject Matter Expert

(SME) and the CO in order to obtain the approval to proceed. The Contractor shall ensure all repair actions have the documented CO approval, in writing, before initiating any repair or ordering parts. The Contractor shall demonstrate to the Government SME that the repairs have been completed.

• name of the company

• requested service date

• contract number

• equipment ID#

• description of services provided

• additional services recommended (if any)

• printed name and signature of technician who performed the services (electronic signatures are acceptable)

• printed name and signature of on-site Government SME or COR (electronic signatures are acceptable)

• start and completion dates

• complete breakdown of the labor cost (hours and rate)

• materials and parts used

• details of any other charges

• printed name and signature stating only new parts and materials were used (electronic signatures are acceptable)

• written verification statement that a performance check to verify operational condition was performed and that the equipment is in working order. (electronic signatures are acceptable)

1.8 Parts and Materials: The Contractor shall provide and use only new parts and material in performance of this PWS unless otherwise authorized by the CO. Long lead items greater than five

(5) business days must be identified and provide sufficient documentation supporting the delay.

1.9 Service Report: Immediately upon completion of the maintenance support services and before leaving the OC-ALC, the Contractor shall provide a written Service Report to the

Government SME. When necessary, the Government SME will forward the service report to the

COR within two (2) business days of receipt. The Contractor shall provide, by fax or email, the final service report within five (5) business days to the COR. As a minimum, the final service report shall contain the following information:

• name of the company

• requested service date

• contract number

• equipment ID#

• description of services provided

• additional services recommended (if any)

• printed name and signature of technician who performed the services (electronic signatures are acceptable)

• printed name and signature of on-site Government SME or COR (electronic signatures are acceptable)

• start and completion dates

• complete breakdown of the labor cost (hours and rate)

• materials and parts used

• details of any other charges

• printed name and signature stating only new parts and materials were used (electronic signatures are acceptable)

• Written verification statement that a performance check to verify operational condition was performed and that the equipment is in working order. (Electronic signatures are acceptable)

1.10 Off-Site Repair: The Contractor shall not remove from the premises any system, sub-system or peripheral at any time in order to affect repair without the written consent of the Government.

1.10.1 The Contractor shall provide written documentation which supports a request to remove from the premises any system, sub-system or peripheral. Said written documentation and request shall include, as a minimum, the information listed below.

• contract number

• part number, OC #, S/N, as applicable

• description of the part, OC #, S/N, as applicable

• corresponding estimate repair report number

1.10.2 When determined necessary by the COR to ship items to the Contractor’s off-site facility for repair, the Contractor shall arrange for the scheduling, repair of the failed item and provide the appropriate shipping data to the COR. The COR will process the required shipping documents and arrange for transportation of the item to the appropriate shipping bay for packaging, shipment, and transporting to the designated off-site facilities Free on Board (FOB) destination [see GFP

Attachment].

1.11 Return of Equipment: Upon completion of the approved repair, the Contractor shall conduct a performance check on the repaired equipment to verify it is restored to operational condition. The Contractor shall provide documentation that the performance check has been completed and the equipment is in working order IAW paragraph 1.7 Service Report, of this PWS.

The Contractor shall return the repaired equipment to the Government within the timeframe identified on the Estimate Repair Report.

1.12 Delivery: The Contractor shall ship all repaired and non-repairable equipment by the fastest and most traceable method in order to arrive within five (5) business days after the repair completion date.

1.13 Shipping: The Contractor shall provide to the COR, the date equipment was shipped out, shipment identification information and include contract number on the shipping paperwork with a Free On Board (FOB) Destination. The ship to address is listed below.

ATTN: SURVEILLANCE COR #/Contract No: _____________

OC-ALC/OBC

Bldg. 3001 Staff Dr. Door G70 Post N68

Tinker AFB, OK 73145-3052

1.14 Quality Assurance: According to the contract’s inspection clause, the Government will evaluate the Contractor’s performance under this contract. The COR will participate in the administration of this contract. Any matter concerning a change to the scope, prices, terms, or conditions of this contract shall be referred to the CO. All services to be performed by the

Contractor during the period of this contract will be subject to review by the CO or COR.

1.15 Corrective Action Report (CAR)/Complaint Contractor Response Time: The Contractor shall provide a written response within two (2) business days which addresses the root cause, corrective action, and preventive actions in relation to the submitted CAR or Customer Complaint.

1.16 Maintenance Documentation: The Contractor shall notify the Government Subject Matter

Expert (SME) upon completion of each PM/O&A/Repair, IAW OC-ALC Operating Instruction

(OI) 21-203, Chapter 1, 2, and 3, as applicable.

1.17 Continuation of Essential Department of Defense (DOD) Contractor Services during

Crisis: The Contractor shall establish and provide a written plan to ensure continued support during a crisis IAW Defense Federal Acquisition Regulation Supplement (DFARS) Clause

252.237-7023 and 252.237-7024, which is incorporated in full text in the contract. This plan shall be submitted with the Contractor’s proposal.

1.18 Hours of Operation: The Contractor shall perform the work required under this contract during the following days and hours: Monday through Friday, 7:00am-3:30pm. If work hours are required outside the hours stated, the Contractor shall contact the COR for approval from the CO.

Upon approval from the CO, the Government Subject Matter Expert (SME) or COR must be present with the Contractor.

1.18.1 These dates and hours exclude Federal Holidays, base closures due to inclement weather, and furlough days, as applicable.

1.19 Special Qualifications: The Contractor shall provide personnel with the following special qualifications:

• Experience working with P613M-02 and BOP200-1D-26099 power supplies.

• Return shipping of power supplies to Tinker AFB will be handled by the Contractor

1.20 Contractor Personnel: The Contractor shall provide the name of the Contract Manager (CM) and any alternates who shall act for the Contractor when the CM is absent. They shall be designated to the CO and COR, in writing, within ten (10) business days after the contract award date. The Contractor shall provide telephone numbers and email addresses where the CM and alternates may be contacted at any time. The CM or alternate shall have full authority to act for the Contractor on all matters relating to operation of this contract at the OC-ALC on Tinker Air

Force Base (AFB). The CM or alternate shall be available to meet on the installation with

Government personnel designated by the CO to discuss problem areas. The Contractor shall provide a CM who can read, write, speak, and understand English fluently.

1.20.1 The Contractor and Contractor personnel shall be required to identify themselves as contractor personnel by introducing themselves or being introduced as Contractor personnel. The

Contractor personnel shall also display distinguishing badges or other visible identification for meetings with Government personnel or while performing work for the OC-ALC on Tinker AFB.

The Contractor and Contractor personnel shall identify themselves as Contractor employees in telephone conversations and in formal and informal written correspondence.

1.21 Listing of Contractor Employees: The Contractor shall provide an initial listing of names and position titles of employees who will come to Tinker Air Force Base to the COR within five

(5) business days after the contract award date. Within ten (10) business days, the Contractor shall also provide an updated listing of personnel to the COR when employees affecting the work of this contract change status or position.

1.21.1 The Contractor shall not employ persons on this contract if such employee is identified to the Contractor as a potential threat to the health, safety, security, and/or general well-being, or operational mission of the installation and its population. The Contractor shall not employ any person who is an employee of the United States (US) Government if the employment of the person would create a conflict of interest. The Contractor shall not employ any person who is an employee of the Department of the Air Force (AF), either military or civilian, unless such person seeks and receives approval according to the DOD 5500.7-R Joint Ethics Regulations (JER). In addition, the Contractor shall not employ any person who is an employee of the Department of the AF if such employment would be contrary to the policies contained in Air Force Instruction (AFI) 64-

106, Air Force Industrial Labor Relations Activities. The Contractor shall be prohibited from employing off-duty CORs who are providing surveillance on any contracts/sub-contracts awarded to the Contractor. All contract personnel, depending on particular condition, occasion, or place or job assignment shall be required to wear professional and suitable attire. All Contractor personnel shall conduct themselves in a professional and courteous manner. The selection, assignment, reassignment, transfer, supervision, management, and control of contractor personnel in performance of this PWS shall be the responsibility and prerogative of the Contractor; however, the Contractor shall comply with the requirements set forth in this PWS and Tinker AFB regulations concerning the conduct of employees as referenced herein. The Contractor shall employ and maintain a technically trained and experienced work force.

1.22 Environmental Certification: The Government will ensure the part or equipment is clean, drained and purged before it is transferred to the Contractor for repair. The Government will provide written certification of such to the Contractor prior to shipment or pick up of the part or equipment. Certification will be by official correspondence with a statement which specifies the part or equipment is certified to be clean, drained and purged. In addition, as a minimum, said certification will contain description of the part or equipment, make, model, serial number, and

OC number (if applicable). This certification will be provided to the COR three (3) business days prior to the pick-up or shipment of the part or equipment. The COR will, in turn, provide it to the

Contractor within two (2) business days prior to the pick-up or shipment of the part or equipment.

1.22.1 The Contractor shall ensure and provide written certification that the repaired part or equipment is cleaned to remove all hazardous contaminants, dirt, shavings, oil, or grease, and drained and purged to remove all fluids, oils, and liquids before returning to Tinker AFB.

Certification shall be by official correspondence with a statement which specifies the part or equipment is certified to be clean, drained and purged. In addition, as a minimum, said certification shall contain description of part or equipment, make, model, serial number, and OC number (if applicable). This certification shall be provided to the COR two (2) business days prior to the return of the part or equipment.

1.23 Environmental Protection & Safety: The Contractor shall be knowledgeable of and comply with all applicable federal, state, and local laws, regulations, instructions and requirements regarding environmental protection and occupational safety and health. The Contractor shall comply with any laws, instructions, or regulation changes during the term of this contract.

1.23.1 Contractors shall be compliant Tinker Air Force Base (TAFB) Supplement to Air Force

Manual (AFMAN) 32-7002, “Environmental Compliance and Pollution Prevention”, Tinker AFB procedures per Tinker Air Force Base Hazardous Waste Management Plan (TAFB HWMP), and

Complex procedures per Oklahoma City Air Logistics Complex (OC-ALC) Supplement to

AFMAN 32-7002, “Environmental Compliance and Pollution Prevention” and OC-ALCI 32-101

“Air Quality Record Keeping Procedure”. Publications are available digitally on e-Publishing website at www.e-publishing.af.mil for downloading or ordering.”

1.24 Hazardous Material (HAZMAT): If no HAZMAT will be brought on base or used in performance on this contract, the contractor shall certify “No HAZMAT will be brought on base” or “No HAZMAT Usage” by official correspondence. This certification shall be provided to the

COR within ten (10) days after award. Upon COR receipt of the certification, the requirements of this section no longer apply. Appropriate penalties for the contractor shall be assessed if found in violation of above certification.

1.24.1 The Contractor shall not store chemicals or hazardous material (HAZMAT) on Tinker AFB.

Contractors shall be compliant with HAZMAT management procedures per Oklahoma City Air

Logistics Complex (OC-ALC) Supplement to AFMAN 32-7002, “Environmental Compliance and

Pollution Prevention”. The Contractor shall maintain a log of all HAZMAT that is used on base.

This usage log shall be provided to the COR monthly, the last business day of each month, or when the required work is completed. The COR will forward the records to the Unit Environmental

Coordinator (UEC) no later than the fourth (4th) day of the following month or the first (1st) subsequent business day.

1.25 Safety Data Sheet (SDS) and Labeling: Upon COR receipt of the “No HAZMAT Usage” certification, the requirements of this section no longer apply.

1.25.1 The Contractor shall not transport, ship, or use any chemical, material or substance used in the performance of this PWS on Tinker AFB before written approval is provided by 72

ABW/CEIE, Natural Infrastructure Management (Environmental Compliance). The Contractor shall submit to the COR, ten (10) calendar days after contract award date all Safety Data Sheets

(SDSs). The Contractor shall receive approval from the COR prior to shipping any chemical, material, or substance to Tinker AFB. A copy of the manufacturer SDS shall accompany the shipment. Contractor shall comply with the effective dates for SDS requirements IAW the

Occupational Safety and Health Administrations (OSHA) Hazardous Communication Standard, Title 29, Code of Federal Regulation (CFR) Part 1910.1200. The Contractor shall ensure containers of hazardous chemicals are labeled with the following information, prior to shipping to

Tinker AFB IAW OSHA Hazardous Communication Standard, Title 29, CFR Part 1910.1200

(2012): product identifier; signal word; hazard statement(s); precautionary statement(s);

pictogram(s); and name, address and telephone number of the chemical manufacturer, importer, or other responsible party. The COR will forward all SDS submittals to 72 ABW/CEIE for approval. A current manufacturer SDS shall be submitted to the COR if the Contractor changes http://www.e-publishing.af.mil/ manufacturer or vendor for any chemicals that were prior approved. The Contractor shall maintain copies of manufacturer SDSs for all chemicals and SDSs shall be readily accessible at all times by

Contractor personnel as well as government employees.

1.26 Air Quality Recordkeeping: Upon COR receipt of the “No HAZMAT Usage” certification, the requirements of this section no longer apply.

1.26.1 The Contractor shall be responsible for specific recordkeeping and reporting requirements, when applicable, mandated by Tinker Air Force Base Facility-Wide Operating Permit IAW OC-

ALCI 32-101. The COR will contact the UEC for environmental requirements. The Contractor shall submit all applicable records on a monthly basis to the COR no later than the third (3rd) day of the month following the reporting period. If the third (3rd) day of the month is a weekend or holiday, the logs are required by the last business day 'PRIOR' to the (third) 3rd. The COR will forward the records to the UEC no later than the fourth (4th) day of the following month or the first subsequent business day. Contractor shall maintain a signed copy of the form(s) required per

OC-ALCI 32-101 on site for one (1) year.

1.27 Hazardous Waste: If no HAZWASTE will be generated during performance of this contract, the contractor shall certify “NO Hazardous Waste Generation” by official correspondence. This certification shall be provided to the COR within ten (10) days after award.

Upon COR receipt of the “No Hazardous Waste Generation” certification, the requirements of this section no longer apply. Appropriate penalties for the contractor shall be assessed if found in violation of above certification.

1.27.1 The Contractor shall dispose of contaminated solid waste, spent, or processed chemical solutions, used rags and hazardous waste in government furnished waste containers located in the shop or area the work is being performed. The Contractor shall notify the COR if the required waste containers are not available on site.

1.27.2 The Contractor shall be responsible for the Initial Accumulation Point (IAP) within the

Contractor assigned space. The IAP shall be under the direct control of the Contractor who generates the waste. Before accumulation begins, the Contractor shall ensure appropriate hazard labels are affixed to government furnished waste containers as specified in 49 Code of Federal

Regulation (CFR) 172.400. Management procedures for IAPs include written weekly inspections and reporting. When the container has been filled, the Contractor shall seal the container, mark the Certified Filled Date on the container label using an indelible pen, place the container at a designated pick-up location, and call the Hazardous Waste Management Facility (HWMF) at 734-

3285 for pick-up service. The Contractor shall ensure the HWMF picks up the container within three (3) calendar days after the Certified Filled Date. If container is not picked up within three (3) calendar days, Contractor shall notify the COR who will notify 76 MXSG/MXDEU, OC-ALC

Environmental Engineering Section.

1.27.3 The Contractor shall perform written weekly inspections using Tinker AFB IMT Form 487, Initial Accumulation Point Management Aid. Weekly denotes once per working week. The

Contractor shall submit Tinker AFB IMT Form 487 on a monthly basis to the COR no later than the third (3rd) day of the month following the reporting period. If the third (3rd) day of the month is a weekend or holiday, the logs are required by the last business day 'PRIOR' to the third (3rd).

The COR will forward the form(s) to the UEC no later than the fourth (4th) day of the following month or the first (1st) subsequent business day. Contractor shall maintain a signed copy of the form(s) on site for one (1) year.

1.28 Discharges: Any discharges into Tinker’s industrial waste treatment plant (IWTP) or sanitary sewer shall be approved and done IAW Tinker Industrial Wastewater Discharge Permit as instructed by 72 ABW/CEIE, Natural Infrastructure Management (Environmental

Compliance). Notice of intent documentation shall be provided to the COR within ten (10) days after award. The COR will submit the required notice of intent documentation to the UEC for 72

ABW/CEIE approval. The Contractor shall not discharge into IWTP and sanitary sewer prior to approval issued by 72 ABW/CEIE. The Contractor shall maintain records of written approval issued by 72 ABW/CEIE for discharges into IWTP and sanitary sewer.

1.29 Spills: Upon occurrence of any spill that could enter the storm system or cause any harmful environment effects, the Contractor shall immediately call 911 to report the incident. When possible, the Contractor shall use a base telephone to receive help from Tinker AFB 911. If using a cell phone, the Contractor shall request Tinker AFB 911.

1.29.1 The Contractor shall immediately report all environmental violations to the COR and UEC.

The Contractor shall provide five (5) copies of a typed or written report about the incident within four (4) clock hours as follows:

1.29.2 One (1) copy to the CO, two (2) copies to the COR, a copy for UEC and one (1) copy for record. The format of the report shall be left up to the Contractor, but the report shall contain the following information:

1.) Name and contact number of person reporting the spill

2.) Date and time of incident

3.) Location and source of spill

4.) Substance or pollutant spilled

5.) Amount spilled and rate of discharge

6.) Any damages or injuries involved

7.) Extent of area impacted

8.) Potential hazards

9.) Actions taken

10.) Organizations contacted

11.) Remarks Section - that addresses the cause of the spill (e.g., human error, equipment, etc.)

and whether 911 was called and which agencies responded.

1.30 Environmental Training: Upon COR receipt of the “No Hazardous Waste Generation” certification, the requirements of this section no longer apply.

1.30.1 Contractor personnel performing duties in the service of this PWS shall have training that acquaints the person with the details of Resource Conservation Recovery Act (RCRA) regulations in 40 CFR 260 through 279; applicable State Laws and regulations; DoD, Air Force, and local requirements. This training can be obtained through creditable training institutions or companies.

All training shall be approved by 72 ABW/CEIE, Natural Infrastructure Management

(Environmental Compliance). RCRA training is available at http://www.natlenvtrainers.com/RCRA-hazardous-waste.htm;

http://www.skillsoft.com/catalog/detail.asp?CourseCode=esh_sah_a34_sh_enus000000 and http://www.lion.com/Storing-Hazardous-Waste-for-LQGs at the Contractor’s expense. Prior to obtaining training, the Contractor shall provide the name of the training institution or company and course description to the COR for approval within ten (10) calendar days after contract award date. Once written approval is received from the COR, the Contractor shall provide the environmental training certificates for employees performing duties in the service of this PWS to the COR, within thirty (30) calendar days after contract award date. In addition to the required environmental training, Contractors shall be compliant with Tinker AFB procedures per TAFB

HWMP, “Hazardous Waste Management”.

1.31 Welding and Hot Work Requirements: The Contractor shall obtain an AF Form 592, USAF Welding, Cutting and Brazing Permit, prior to the use of any welding, cutting or brazing equipment. The Contractor shall contact the 72nd ABW Fire & Emergency Services Division's

Fire Prevention Office at 405-734-3981 regarding all work that involves welding, cutting, brazing, soldering, tar kettles, and open flame devices. The Contractor personnel who are performing the work shall keep this form with them at all times with them while at the worksite.

1.31.1 The Contractor shall meet the requirements of OSHA Standard 29 CFR 1910 Subpart Q (as applicable) and NFPA Standard 51B Standard for Fire Prevention during welding, cutting, and other hot work and as well as the AF Occupational Safety and Health (AFOSH) Standard 91-5, Welding, Cutting, and Brazing.

1.32 Housekeeping: The Contractor shall keep the work areas clean and neat IAW industry standards, OSHA, fire, and safety standards, and this PWS.

1.33 Foreign Object Damage (FOD) and Dropped Object Prevention: Contractor personnel who work in or travel though areas near operational and production aircraft, engines, munitions, missiles, drones, space systems, support equipment, Aerospace Ground Equipment (AGE), trainers, and the Contactor personnel operating vehicles and equipment on flight lines, runways, taxiways, parking ramps, and in aircraft hangers and maintenance areas are required to receive the

FOD/DOP training and to comply with AFI 36-2650, AFMC Supplement 1, paragraph 9.2., and

A4.4.4. (Initial)/A4.4.5. (Refresher). The Contractor and Contractor personnel shall acknowledge the FOD/DOP training by viewing the Digital Versatile Disc (DVD) provided by the COR.

1.33.1 The Contract Manager shall provide written certification to the COR for each employee prior to the employees starting work in the OC-ALC shops. The certification shall have the title of the training, the name of the person who received the training, and the date of the training. The

Contractor shall also ensure all new employees view the FOD/DOP training and provide written certification of training to the COR prior to the employees starting work in the OC-ALC shops.

Every 36 Months, the Contractor and Contractor personnel shall be required to review the

FOD/DOP training and to provide written certification to the COR.

http://www.skillsoft.com/catalog/detail.asp?CourseCode=esh_sah_a34_sh_enus000000

1.34 Tool Control and Accountability: While performing contract services in or around

Maintenance Production Shops, which includes ramp areas, the Contractor shall comply with AFI

21-101_AFMC Supplement 1, 21-101, Chapter 10 (all paragraphs) and OC-ALCI 21-112, paragraph 14.1. and 14.5.3. The Contractor shall provide the completed MXRIWRS Form 032 prior to performing work in the OC-ALC industrial areas. The MXRIWRS Form 032 is available from the COR. The Contractor shall provide a Contractor Tool Listing, MXRIWRS Form 032, to the COR within five (5) business days after Preventative Maintenance, Remedial Maintenance, Training, Calibration, Water Treatment System Service (WTSS) and Bridge/Cantilever Machine

Service actions. The Contractor or Contractor’s personnel shall inventory the container or bag of tools at the beginning of each workday and at the end of each workday. The Contractor personnel shall immediately notify the COR of any tools that are missing or lost from the work area or container (e.g., tool or job box or tool bag). The COR will report any missing Contractor’s tools which have not been located within one (1) hour after notification to the appropriate Government personnel. The Contractor shall obtain the Form 32 from the COR. The CM shall ensure each employee on the job site receives a briefing from the COR about Housekeeping, FOD/DOP, and

Tool Control prior to starting work in OC-ALC Industrial Areas.

1.35 Privately Owned Motor Vehicles (POV): Contractor personnel shall comply with the directives pertaining to operation of POVs on Tinker AFB per AFMAN 31-116, in its entirety, “Motor Vehicle Traffic Supervision”. The Contractor shall comply with Tinker AFBI 24-302, in its entirety for the operation of POVs within Tinker AFB.

1.36 Non-Common Access Card (CAC) Holders: Non-CAC Card holders shall complete a

Request for Identification Credential, AFMC Form 496, and submit it to Pass and Registration.

The Government will issue a completed Identification Credential Defense Biometric Identification

Data System, (DBIDS), ID. The Contractor shall ensure that their employees display and surrender the following: the DBIDS ID IAW, the Installation Integrated Defense Plan, Tinker Plan 31-101, and the “Installation Security Program,” in its entirety.

1.37 Visitors Pass: The Contractor shall contact the COR seven (7) business days before arriving on Tinker AFB in order to make arrangements for Visitors Passes. The COR will assign a sponsor for the Contractor from within the organization. The Contractor and the sponsor shall arrange to meet at Pass and Registration, Building 6611 at the Tinker Gate which is South of I-40 off of Air

Depot. The Contractor shall provide two (2) forms of identification, one of which shall be a picture

ID, to the 72 SFS. The 72 SFS will provide an AF Form 75, Visitors Pass, which will be valid for up to thirty (30) calendar days.

1.38 Foreign Nationals: The Contractor shall notify the COR before sending a Foreign National representative to perform services. Special rules apply for foreign nationals visiting a US

Government facility.

1.39 Safety and Health on Government Installations: While performing work under this contract the Contractor shall comply with all applicable federal, state, and local and the specific

Air Force regulations (as applicable) regarding occupational safety and health addressed in the

PWS. During the execution of the contract the Contractor shall notify the CO, COR, and

Government Contract Administrator (CA) within one (1) business day of any damage to

Government property where the dollar value exceeds $500,000.00 and within two (2) workdays, for any damage to Government property less than $500,000.00. The Contractor shall notify the

(CO) within one (1) business day of any injury to contract personnel which occurs while on a

Government installation.

1.39.1 Mishap notifications shall contain, as a minimum, the following information:

• Contract, Contract Number, Name and Title of Person(s) Reporting

• Date, Time, and exact location of accident/incident

• Brief Narrative of accident/incident (Events leading to accident/incident)

• Cause of accident/incident, if known

• Estimated cost of accident/incident (material and labor to repair/replace)

• Nomenclature of equipment and personnel involved in accident/incident

• Corrective actions (taken or proposed)

• Other pertinent information

1.39.2 If requested by the designated CO, the Contractor shall immediately secure the mishap scene/damaged property and impound pertinent maintenance and training records, until released by the Procuring Safety Office. Contractors will not dispose of contract data related to a mishap until notified to do so by the CO.

Applicable Regulations and Air Force Instructions:

29 CFR 1910 OSHA Standards for General Industry

AFI 91-203 Air Force Consolidated Occupational Safety Instruction

AFI 91-207 THE US AIR FORCE TRAFFIC SAFETY PROGRAM 12 Sep 2013

AFI 31-218 AIR FORCE MOTOR VEHICLE TRAFFIC SUPERVISION

1.38.3While on a government installation the Contractor shall be required to follow applicable installation traffic safety regulations and any applicable safety requirements required by the work center supervisor as it pertains to execution of the contract while in the work center; these may include but are not limited to general personal protective equipment such as safety glasses, hearing protection, and hard hats. The Contractor shall comply with base/shop emergency procedures for fire, tornado etc.

1.40 Communicating Hazards of Workplace (CHOW): Contractor’s onsite representative communicates all hazards being introduced to the worksite by the Contractor. This is accomplished prior to commencement of work and refreshed daily during performance, IAW Contractor’s Site

Safety Plan.

1.41 Safety and Health Plan: The Contractor shall be responsible for compliance with the

OSHA Public Law 91-596. The Contractor shall submit a Safety and Health Plan (SHP) and corresponding site safety checklist to the CO and the COR (see Appendix C).

1.42 Combating Trafficking in Persons: IAW DFARS PGI 222.17, the COR shall pursue, as appropriate, the following methods of monitoring the Contractor’s performance regarding trafficking in persons such that non-compliances with FAR clause 52.222-50 are brought to the immediate attention of the Contracting Officer:

a. Keep the lines of communication open with the Contractor. At the Post-Award conference, remind the Contractor of his contractual responsibilities to notify the government if the Contractor receives notification of any alleged violations to this policy or if actions have been taken against the Contractor employees, subcontractors,1.2 or subcontractor employees pursuant to the clause.

b. When appropriate, encourage Contractor to complete Human Trafficking Awareness

Training.

c. Encourage the Contractor to take steps to investigate and eliminate slavery and human trafficking in their supply chains and to publish information for consumer awareness.

d. Periodically access the Department of State’s Trafficking in Person (TIP) website for updates and to view the latest reports. http://www.state.gov/g/tip

1.43 Speak Up for Safety: Safety surety is an integral part of our overall goal of establishing a world class safety and health program. Our “Speak Out for Safety” initiative ensures a partnership with contractors and government employees to further enhance safety to ensure we are looking out for all our partners and empowers all employees to actively participate in each other’s safety.

• A safe workplace is everyone's business. As part of the contract team, military, civilian and contractor personnel are empowered to Speak Out for Safety (S.O.S.) when they observe an unsafe act.

• Events that present imminent danger to personnel or catastrophic damage to property we empower our employees to intercede to ensure continued safe operations.

1.44 Emergency Procedures: The Contractor personnel shall follow the direction of the

Government personnel regarding emergency procedures, such as fire, tornado, active shooter, bomb threats, or other emergency. It is the responsibility of the Contractor to provide guidance and to establish procedures for its employees to respond to an emergency. It is the Contractor’s responsibility to account for their employees following an emergency evacuation. The Contractor personnel shall participate with the Government personnel in all fire and tornado drills at no additional cost to the Government.

1.45 Training – General (including but not limited to): The Government COR will provide training via slides, video, or classroom prior to the Contractor performing work at the OC-ALC.

The Government will be responsible for all approved costs associated with the training identified below. The COR will document training on and maintain copies of the completed AF IMT 1151, Training Attendance and Rating, as part of the contract surveillance file. For purposes of identification and compliance with Personally Identifiable Information (PII) requirements, only the last four (4) of the contractor employee’s Social Security Number (SSN) will be input on the form. The Government will add or remove training as required per Air Force Regulation.

http://www.state.gov/g/tip

1.45.1 The Contractor shall contact the COR prior to work being performed in order to accomplish the required training or to verify the required training as listed below has been completed:

Contractor Required Courses Course Number

FOD and DOP Awareness Training Course Initial CHPMAS0000400SU

AFMC FOD and DOP Awareness Training Refresher CHPMAS0001301CB

Initial Fire Safety and Prevention Training CTESAF0000100SU

Refresher Fire Safety and Prevention Training, Computer Based

Training (CBT)

CTEMAS0002900CB

OC-ALC Environmental Accountability/Solid Waste Training, CBT MTEMAS9713800BR

OC-ALC Human Factors Training, CBT MTEMAS9700501BR

Environmental Management Systems (EMS) - General Awareness

Training

MTEENV9733070BR

Lockout/Tag out Initial and Refresher Course for Affected

Personnel, CBT

CTEMAS0003001CB

Section Two

Performance Assessment

The Contractor shall be aware that in the absence of any contract requirement from the Service

Summary (SS) does not detract from its enforceability nor limit the rights or remedies of the

Government under any other provision of the contract. The Contractor shall ensure the following

SS requirements are accomplished:

Service Summary (SS) Table 2-1

SS PERFORMANCE OBJECTIVE

PWS

PARA.

PERFORMANCE

THRESHOLD

SS 1

Requested Service: 76 CMXG request a PM/RM

Services on AMXG’s, CMXG’s, MXSG’s, and

PMXG’s Remstar, Kardex, Megastar and Shuttle XP vertical stackers, vertical carousels, and vertical lifts on-base for the Oklahoma City–Air Logistics

Complex (OC-ALC). The equipment is listed in

Appendix A.

1.2 100% Compliance

SS 2

Preventive Maintenance (PM): The objective of

PM is to protect the equipment capability and investment by removing causes of failure, performing routine maintenance and providing adjustment to compensate for normal wear before failure occurs. The Contractor shall perform all

PM’s IAW the OEM specifications. The Contractor shall perform two (2) PM’s per year, at least six (6) months apart, on each item listed in Appendix A

1.3 100% Compliance

SS PERFORMANCE OBJECTIVE

PWS

PARA.

PERFORMANCE

THRESHOLD

The Contractor shall provide a copy of the PM schedule to the Contracting Officer Representative

(COR) within ten (10) business days after contract award. The Contractor shall notify the COR seven

(7) business days prior to each scheduled PM visit.

Upon completion of each PM visit the Contractor shall conduct an operational check demonstrating to the SME that the work has been completed and the machine is fully operational.

Once the PM visit is completed the Contractor shall provide a statement of any errors found during the

PM. This statement shall be provided to the COR and SME within ten (10) business days after operation check has been completed.

SS 3

Remedial Maintenance (RM): RM is the repair of equipment and systems with parts, materials, and labor to restore performance to the designed function in the event of any breakdown or stoppage of equipment or system where the equipment or system is unable to perform its designed function. RM includes repairs and replacement of related components, parts, and appurtenances that have failed, no longer perform reliably, or have worn beyond safe tolerances. CO will make final determination of work being within scope.

1.4 100% Compliance

SS 4

Upon notification of the system malfunction, the technician shall arrive on site at the equipment location within two (2) business days or if overseas five (5) business days.

1.5.1 100% Compliance

SS 5

Equipment Evaluations: The Contractor shall provide a written Estimate Repair Report to the COR by fax or email no later than (NLT) one (1) business day after the completion of the inspection. As a minimum, the information cited on the Estimate

Repair Report shall include:

• the equipment ID#

• date of evaluation

• description of findings and recommendations

• required parts and part numbers (P/N)

• cost of parts

1.6 100% Compliance

PWS

PARA.

PERFORMANCE

THRESHOLD

• number of parts needed

• estimated labor hours required to complete the repair

• the priority of the requested service

• available source for obtaining new parts

• the availability of the new parts

• shipping and delivery schedules of parts

• other factors which may be peculiar to the specific repair requirement

SS 6

Authorizations for Repair Actions: Only the

Contracting Officer (CO) can authorize repair actions. The COR will coordinate any repair actions with the Government Subject Matter Expert (SME) and the CO in order to obtain the approval to proceed. The Contractor shall ensure all repair actions have the documented CO approval, in writing, before initiating any repair or ordering parts.

The Contractor shall demonstrate to the Government

SME that the repairs have been completed.

• name of the company

• requested service date

• contract number

• equipment ID#

• description of services provided

• additional services recommended (if any)

• printed name and signature of technician who performed the services (electronic signatures are acceptable)

1.7 100% Compliance

SS 7

Parts and Materials: The Contractor shall provide and use only new parts and material in performance of this PWS unless otherwise authorized by the CO.

Long lead items greater than five (5) business days must be identified and provide sufficient documentation supporting the delay.

1.8 100% Compliance

SS 8

Service Report: Immediately upon completion of the maintenance support services and before leaving the OC-ALC, the Contractor shall provide a written

Service Report to the Government SME. When necessary, the Government SME will forward the service report to the COR within two (2) business

1.9 100% Compliance

PWS

PARA.

PERFORMANCE

THRESHOLD

days of receipt. The Contractor shall provide, by fax or email, the final service report within five (5) business days to the COR. As a minimum, the final service report shall contain the following information:

• name of the company

• requested service date

• contract number

• equipment ID#

• description of services provided

• additional services recommended (if any)

• printed name and signature of technician who performed the services (electronic signatures are acceptable)

• printed name and signature of on-site

Government SME or COR (electronic signatures are acceptable)

• start and completion dates

• complete breakdown of the labor cost (hours and rate)

• materials and parts used

• details of any other charges

• printed name and signature stating only new parts and materials were used (electronic signatures are acceptable)

• Written verification statement that a performance check to verify operational condition was performed and that the equipment is in working order. (Electronic signatures are acceptable)

SS 9

Off-Site Repair: The Contractor shall not remove from the premises any system, sub-system or peripheral at any time in order to affect repair without the written consent of the Government.

1.10 100% Compliance

SS 10

The Contractor shall provide written documentation which supports a request to remove from the premises any system, sub-system or peripheral. Said written documentation and request shall include, as a minimum, the information listed below.

• contract number

1.10.1 100% Compliance

PWS

PARA.

PERFORMANCE

THRESHOLD

• part number, OC #, S/N, as applicable

• description of the part, OC #, S/N, as applicable

• corresponding estimate repair report number

SS 11

When determined necessary by the COR to ship items to the Contractor’s off-site facility for repair, the Contractor shall arrange for the scheduling, repair of the failed item and provide the appropriate shipping data to the COR. The COR will process the required shipping documents and arrange for transportation of the item to the appropriate shipping bay for packaging, shipment, and transporting to the designated off-site facilities Free on Board (FOB) destination [see GFP Attachment].

1.10.2 100% Compliance

SS 12

Return of Equipment: Upon completion of the approved repair, the Contractor shall conduct a performance check on the repaired equipment to verify it is restored to operational condition. The

Contractor shall provide documentation that the performance check has been completed and the equipment is in working order IAW paragraph 1.7

Service Report, of this PWS. The Contractor shall return the repaired equipment to the Government within the timeframe identified on the Estimate

Repair Report.

1.11 100% Compliance

SS 13

Delivery: The Contractor shall ship all repaired and non-repairable equipment by the fastest and most traceable method in order to arrive within five (5) business days after the repair completion date.

1.12 100% Compliance

SS 14

Shipping: The Contractor shall provide to the COR, the date equipment was shipped out, shipment identification information and include contract number on the shipping paperwork with a Free On

Board (FOB) Destination. The ship to address is listed below.

ATTN: SURVEILLANCE COR

#/Contract No: _____________

OC-ALC/OBC

Bldg. 3001 Staff Dr. Door G70 Post N68

Tinker AFB, OK 73145-3052

1.13 100% Compliance

PWS

PARA.

PERFORMANCE

THRESHOLD

SS 15

Corrective Action Report (CAR)/Complaint

Contractor Response Time: The Contractor shall provide a written response within two (2) business days which addresses the root cause, corrective action, and preventive actions in relation to the submitted CAR or Customer Complaint.

1.15 100% Compliance

SS 16

Maintenance Documentation: The Contractor shall notify the Government Subject Matter Expert

(SME) upon completion of each PM/O&A/Repair, IAW OC-ALC Operating Instruction (OI) 21-203, Chapter 1, 2, and 3, as applicable.

1.16 100% Compliance

SS 17

Contractor Personnel: The Contractor shall provide the name of the Contract Manager (CM) and any alternates who shall act for the Contractor when the CM is absent. They shall be designated to the

CO and COR, in writing, within ten (10) business days after the contract award date. The Contractor shall provide telephone numbers and email addresses where the CM and alternates may be contacted at any time. The CM or alternate shall have full authority to act for the Contractor on all matters relating to operation of this contract at the

OC-ALC on Tinker Air Force Base (AFB). The CM or alternate shall be available to meet on the installation with Government personnel designated by the CO to discuss problem areas. The Contractor shall provide a CM who can read, write, speak, and understand English fluently.

1.20 100% Compliance

SS 18

Listing of Contractor Employees: The Contractor shall…