Questions Answers_17-R-0001.docx

RFP# SECHQ1-17-R-0001

QUESTIONS & ANSWERS – Merchant eGift Cards

Question #1. Are any of the following alternative payment methods available? 1) Net 30 terms; 2) Pre-payment via check; 3) Funding via ACH Answer #1. Not for the Short-Term solution under this RFP# SECHQ1-17-R-0001. The SEC will be purchasing and making payment via the Government Purchase Card (Mastercard).

Question #2. Is there only 1 authorized buyer of the award certificates or multiple?

Answer #2. A primary and alternate buyer is envisioned.

Question #3. Would the US SEC like a branded redemption site that the employees can go to?

Answer #3. Not for the Short-Term solution under this RFP# SECHQ1-17-R-0001. The requirement is to allow the Program Manager or designee to buy nationally recognized, name brand egift cards through a commercial site.

Question #4. Would you like to give the employees the ability to choose which gift card they would like for themselves?

Answer #4. The Program Manager will give the employees the available gift card choices so that the employees can make a selection. It is envisioned that the future long-term solution will have employees making selections directly.

Question #5. Would you like employees to have the ability to choose multiple gift cards at the same time but only up to a certain value?

Answer #5. We do allow employees to choose multiple gift cards at the same time up to a certain value and the employees provide the choices to the Program Manager. It is envisioned that the future long-term solution will have employees making selections directly.

Question #6. Will the employee receive a physical gift card; as opposed to just a printable redeemable gift confirmation document or redemption on-line as stated in section C-3.4 eGift Card Request Process of the SEC’s Statement of Work (SOW).

Answer #6. The employee will not receive a physical gift card. The employee will receive an eGift-Card forwarded by the Program Manager or designee and the employee can choose to use the eGift Card on-line, save it to a mobile wallet application for later use, or print the eGift Card to use in physical store.

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