SD24-00022_Exhibit_A-3_System_Requirements.Final.xlsx

XLSX spreadsheet 138 KB Posted Feb 5, 2025

Attached to: SD24-00022 Nurse Call Light System Replacement
Solicitation number: 0000034219
Issued by: Los Angeles County, California

About this file

Written by GovTribe AI · Feb 10, 2025

This is a System Requirements workbook for RFQ SD24-00022 from the California Correctional Health Care Services (CCHCS) detailing technical specifications for a Nurse Call System (NCS). The requirements document outlines comprehensive specifications across multiple categories including General System Requirements, Hardware, Software, Data Networking, and Training requirements for implementing and maintaining a UL 1069-compliant nurse call system throughout CCHCS facilities. The system must support nurse-patient communications, emergency notifications, dome lights, integration with electronic health records, and extensive reporting capabilities.

The technical requirements emphasize the need for integration with CCHCS' Active Directory, HL7 compatibility with the Electronic Health Records System, support for at least 18 concurrent patient calls, and ability to interface with multiple wireless communication systems. The vendor must provide 24/7 technical support, regular firmware/software updates, and training for various user groups. The implementation team must include certified technicians with confined space training, an engagement manager with 5+ years of project management experience, and nursing program subject matter experts. While pricing details are not included in this requirements document, vendors must possess either a California C-7/C-10 Electrical Contractor License or B-General Building Contractor License with qualified subcontractors.

View the file

Other files

File	Type	Posted
RFQ_SD24-00022_Nurse_Call_Light_System.Final.docx	DOCX document	Feb 5, 2025

On GovTribe

Work with this file

Download the original file
Contacts named in this file
Similar government files
Ask GovTribe AI about this file

Try for free Login

Text version

The file's text, extracted by GovTribe without its formatting.

Instructions

RFQ SD24-00022

EXHIBIT A-3 - Nurse Call System Requirements Workbook Instructions This Excel Workbook consists of 4 spreadsheets including: Instructions, spreadsheets each containing a group of requirements associated to a specific Category (Technical/System, Training and Experience Requirements), and Requirements Glossary.

DO NOT change any of the data or the formatting on the spreadsheets.

In order for an Offer to be considered and accepted:

• Contractor must complete the requirement responses on each of the # separate requirement spreadsheets.

• Contractor must certify that their Offer “Can Meet” each Mandatory requirement; otherwise the Offer may be deemed non-responsive.

• Contractor must certify that their Offer “Can Meet” or “Cannot Meet” or specify response where specified for all Desirable requirements.

Spreadsheet Legend
Column	Title	Column Description
A	Unique ID	A unique alpha-numeric identifier that references each individual requirement by the section.
B	Requirement Type	General System Requirements, Hardware, Software, Data Networking, Training.
C	Category	Identifies a component of the Requirement Type.
D	Mandatory/Desirable	CCHCS defined priorities as Mandatory (Must Have) or Highly Desirable (Should Have)
E	Requirement Description	Complete description of the requirement with detail sufficient to enable an Contractor to respond.
F	Contractor Certification	Contractor is required to certify if their Offer “Can Meet” or “Cannot Meet”, or select option where specified, for each requirement.

G Experience Summary/ Resume Reference This column is only on the NCS Experience Requirements tab.

For the Company requirements, if the response is other than "Cannot Meet", reference the Experience Summary Number where the requirement is satisfied.

For Implementation Team Personnel, please specify the Name of the Candidate and reference the page/location on the resume where the requirement is satisfied.

&"-,Bold"&14CCHCS RFO EXHIBIT A-1 HRA Detailed Requirements Workbook

System Requirements

Unique ID	Requirement Type	Category	Mandatory/ Desirable	Requirement Description
Contractor Certification

("Can Meet" or "Cannot Meet" the Requirement or select an option where specified)

1.00	GENERAL SYSTEM REQUIREMENTS
1.01	General System Requirements	Communication	Mandatory	Provide for nurse and patient communications from patient rooms, tub, showers as per as-built plans.
1.03	General System Requirements	Communication	Mandatory	Provide a two-way audio path from the bed station to the nurse station or wireless device, in response to a call or initiating a call.
1.04	General System Requirements	Communication	Mandatory	Provide an external indicator light over each patient room entrance, which can indicate:

-a nurse or staff member is inside that room -a patient button has been pressed -a staff emergency button has been pressed

1.06	General System Requirements	Communication	Mandatory	Provide uninterrupted high quality, full duplex audio communication between patient/staff stations and nurse station console handset.
1.07	General System Requirements	Communication	Mandatory	Support a mimimum of 18 concurrent patient calls to facilitate workflows and call escalations to various nursing staff and/or groups.
1.12	General System Requirements	General	Desirable	Maintenance contracts must be available from a factory-authorized distributor for a minimum of 5 years, after the warranty has expired.
1.13	General System Requirements	Vendor Support	Mandatory	Provide a toll free technical support number that is available 24 hours per day, 7 days per week.
1.14	General System Requirements	Vendor Support	Desirable	Proactively provide NCS firmware/software/security updates for the life of the system.	a) Cannot provide these updates

b) Can provide at additional cost

c) Can provide at no cost

1.15	General System Requirements	Vendor Support	Desirable	Proactively monitor, detect and resolve system issues remotely.
2.00	HARDWARE
2.01	Hardware	Dome lights	Mandatory	Provide long-life (approximately 50,000 hours) RGB LED lamps
2.02	Hardware	Dome lights	Mandatory	Provide a minimum of 18 dome color options with configurable flash rates, customizable by call type.
2.04	Hardware	Dome lights	Mandatory	Normal and emergency calls distinguished by different visual signals.
2.06	Hardware	Dome lights	Mandatory	Wall or ceiling mountable.
2.07	Hardware	Dome lights	Mandatory	Translucent lens sections provide maximum visibility under high ambient lighting conditions.
2.09	Hardware	Dome lights	Mandatory	Power-up test sequence to verify proper LED illumination.
2.10	Hardware	Faceplates - New Construction	Mandatory	Faceplates must be a single gang 12 gauge stainless steel face plate. Engrave nomenclature per the drawings, backfill with black paint
2.11	Hardware	Faceplates - New Construction	Mandatory	Ability to adapt to 1, 2, or 3-gang back-box using adapter ring.
2.12	Hardware	Faceplates - New Construction	Mandatory	Ability to be flush mounted directly to the back-box.
2.13	Hardware	Faceplates - As Built	Mandatory	Faceplates must be customized to fit existing NEMA outlet boxes with flush mount ligature proof covers and engraved nomenclature per the as-built plans, backfilled with black paint.
2.14	Hardware	General	Mandatory	Continuous error/failure detection of attached end-point devices, and reporting of device location.
2.15	Hardware	General	Mandatory	Report multiple connected devices and physical locations.
2.16	Hardware	General	Mandatory	NCS hardware shall consist of, at a minimum:

a- nurse station consoles b- nurse duty stations c- nurse staff stations d- audible/visual annunciators e- nurse call network controllers f- network switches, power supplies g- Uninterruptable Power Supplies (UPS) for battery backup h- patient bed stations i- workflow devices j- patient room entry stations k- duty stations, corridor dome lights l- call cords, push buttons m- emergency push button stations n- emergency call stations o- emergency call reset key switches p- care boards q- equipment interface stations

2.17	Hardware	General	Mandatory	Hot-swappable end-point nursing unit components that can be replaced without a complete controller reboot.
2.18	Hardware	General	Desirable	Nurse Call System manufactured in the USA.	Select one or more of the following that apply:

a) All NCS hardware is manufactured in the USA

b) All NCS software and firmware is manufactured in the USA

c) All hardware, software and firmware come from one manufacturer

2.21	Hardware	Nurse Station Console	Mandatory	Ability to establish a two-way audio path between the patient room station and the Nurse Call Station.
2.23	Hardware	Nurse Station Console	Mandatory	Touchscreen with integrated handset with GUI controls.
2.25	Hardware	Nurse Station Console	Mandatory	Configurable control panel with permanently designated task buttons for frequently performed duties.
2.26	Hardware	Nurse Station Console	Mandatory	Ability to adjust time settings and volume levels for automatic Quiet Mode.
2.27	Hardware	Nurse Station Console	Mandatory	Full duplex, high quality, two-way voice communication with adjustable volume.
2.28	Hardware	Nurse Station Console	Mandatory	Enable password protection for authorized access.
2.29	Hardware	Nurse Station Console	Mandatory	Cancellation of Emergency and Code calls only at the originating device.
2.30	Hardware	Nurse Station Console	Mandatory	Ability to cancel Routine calls:

a- from the device where the call originated b- from any nurse console system assigned to receive the call and c- at a designated remote locator station.

2.34	Hardware	Nurse Station Console	Mandatory	Two way HL7 communication between CCHCS’ Electronic Health Records System.
2.35	Hardware	Nurse Station Console	Mandatory	Annunciation of Routine, Priority, and Emergency calls throughout the Nurse Call System.
2.37	Hardware	Nurse Station Console	Mandatory	Supports external additional display.
2.41	Hardware	Patient Room Devices - General	Mandatory	All wall mount stations inside patient areas shall be flush mounted using anti-ligature, tamper-resistant cover plates that can only be removed with a CDCR approved specialty tool.
2.42	Hardware	Patient Room Devices - General	Mandatory	All flush mount station buttons shall use a sealed keypad to facilitate the use of disinfectant cleaners.
2.43	Hardware	Patient Room Devices - General	Mandatory	All calls must be cancellable at the initiating device.
2.44	Hardware	Patient Room Devices - General	Mandatory	Touchscreen with integrated handset and full, duplex communication.

For example, cannot include:

- VOX (Voice Operated Switching) circuitry or push-to-talk audio.

- VOX systems that incorporate microphones in pillow speakers to simulate true duplex audio.

2.45	Hardware	Patient Room Devices - General	Mandatory	Touchscreen control for direct room and bed selection without requiring numeric entry.
2.46	Hardware	Patient Room Devices - General	Mandatory	Configurable control panel with permanently designated task buttons shall be provided for frequently performed duties.
2.47	Hardware	Patient Room Devices - General	Mandatory	Full duplex, high quality, two-way voice communication with adjustable volume.
2.48	Hardware	Patient Room Devices - General	Mandatory	Enable password protection for authorized access.
2.49	Hardware	Patient Room Devices - General	Mandatory	Cancellation of Emergency and Code calls only at the originating device.
2.50	Hardware	Patient Room Devices - General	Mandatory	Cancellation of Routine calls from the device where the call originated, from any nurse console system assigned to receive the call, or at a designated remote locator station.
2.55	Hardware	Patient Room Devices - Patient Station	Mandatory	Standard configuration of Routine, Cancel, and Staff Emergency buttons.
2.56	Hardware	Patient Room Devices - Patient Station	Mandatory	Backlit keypad.
2.57	Hardware	Patient Room Devices - Patient Station	Mandatory	Internal Mylar cone speaker or equivalent.
2.60	Hardware	Patient Room Devices - Patient Station	Mandatory	Compatibility with both VoIP and analog systems.
2.63	Hardware	Patient Room Devices - Patient Station	Mandatory	Configurable alert types.
2.68	Hardware	Patient Room Devices - Patient Station	Mandatory	Ability to accept requests from nurse station console.
2.69	Hardware	Patient Room Devices - Patient Station	Mandatory	Continuous (24/7) network supervision.
2.70	Hardware	Patient Room Devices - Patient Station	Mandatory	Keypad allows use of cleaning solutions.
2.71	Hardware	Patient Room Devices - Patient Station	Mandatory	Cancel button shall cancel any call on station.
2.72	Hardware	Patient Room Devices - Patient Station	Mandatory	Ability to service or replace station without removing system power or powering down the associated controller.
2.79	Hardware	Patient Room Devices - Patient Station	Desirable	Cleaning mode to prevent accidental call placement.
2.81	Hardware	Patient Room Devices - Shower and Tub Buttons	Mandatory	Large color-coded labels for placement of calls.
2.82	Hardware	Patient Room Devices - Shower and Tub Buttons	Mandatory	Ability to display a visible call assurance LED when call is placed.
2.83	Hardware	Patient Room Devices - Shower and Tub Buttons	Mandatory	Large color-coded CANCEL AT SHOWER label for cancellation of calls.
2.84	Hardware	Patient Room Devices - Shower and Tub Buttons	Mandatory	Water-resistance.
3.00	SOFTWARE
3.01	Software	Communication	Mandatory	The NCS and its components shall be capable of reporting device failure to any designated nurse station console, email, or wireless device.
3.02	Software	Communication	Mandatory	Ability to utilize remote diagnostics to locate the source of device failures.
3.03	Software	Communication	Mandatory	Support two-way signaling, audio communication, and text messaging between console systems and mobile devices.
3.06	Software	Configuration	Mandatory	CCHCS-configurable to meet the requirements of CCHCS’ care facility types (i.e. Correctional Treatment Center, Acute Psychiatric Program, and Intermediate Care Facility, etc.).
3.07	Software	Configuration	Mandatory	System diagnostics, configuration, and programming changes shall be capable of being executed remotely via a CDCR/CCHCS approved VPN connection.
3.08	Software	Configuration	Mandatory	Ability to configure all call types with assignable priorities, unique verbiage, unique audible tones, and colors at nurse station consoles, annunciators, and duty stations.
3.09	Software	Configuration	Mandatory	Include user-configurable software for nurse console system computers.
3.11	Software	Configuration	Mandatory	Include remotely programmable/configurable station functions that can be modified by factory-certified technicians to meet CDCR/CCHCS’ preferred functionality.
3.12	Software	Configuration	Mandatory	Program the system to remotely cancel calls, per CDCR/CCHCS Operating Procedure (OP).
3.14	Software	Configuration	Mandatory	On a per patient basis, program and configure, with assignable priorities/lights/flash rates, call types including:

a - Routine b - Priority c- Staff Emergency d- Code Blue

3.15 Software Configuration Mandatory Ability to route/escalate specific call requests to appropriate level of staff from console system.

3.16	Software	Configuration	Mandatory	Report patient calls to any nurse station console configured on the Nurse Call System.
3.17	Software	General	Mandatory	System must be kept within one version of latest stable production version.
3.18	Software	General	Desirable	Provide capability for backward compatibility to prior generations of manufacturer’s Nurse Call Systems without requiring network adaptors, interface modules, or translation equipment.
3.19	Software	General	Mandatory	Provide capability to support a GUI for each functional module of the software including, at a minimum:

a- staff assignments bed assignments b- call/event handling c- request handling d- messaging e- equipment management f- historical event reporting.

3.20	Software	General	Mandatory	Capability to manually admit, discharge, and/or transfer patients in the event the EHRS interface is not used, off-line, or is incorrect. Information manually entered at a touchscreen station will reside in the Nurse Call System and shall not be passed through the HL7 interface to the EHRS.
3.21	Software	General	Mandatory	Ability to make staff assignments and display patient information.
3.22	Software	General	Mandatory	Information can be exchanged between nurse call stations.
3.23	Software	Nurse Rounding	Desirable	Provide means for CCHCS Nursing staff to document, in real time, patient observation (e.g. patient sitting, sleeping, laughing, etc.), while outside the patient’s room.
3.24	Software	Nurse Rounding	Desirable	Ability to track and document when and who visits a patient’s room for observation.
3.25	Software	Nurse Rounding	Desirable	Ability to report on frequency of, and timing of, nursing staff visits to a patient’s room, within the last 24 hour period, or any period of selected timeframe.
3.26	Software	Nurse Rounding	Desirable	Ability to generate reports/metrics on patient observations.
3.27	Software	Nurse Station Console	Mandatory	Ability for user to swing (move) an individual room or any group of rooms located anywhere within the facility.
3.28	Software	Nurse Station Console	Mandatory	Twenty-four-hour time display and automatic synchronization, including option for daylight savings time changes, configured to facility standard network time source.
3.29	Software	Nurse Station Console	Mandatory	Call list, active call list, service request, and staff location display in either graphical floor map or list format.
3.30	Software	Nurse Station Console	Mandatory	Display all active calls in an interactive, graphical floor map mode to include all calling rooms for the covered area.
3.31	Software	Nurse Station Console	Mandatory	Call display shall be arranged to first display the highest priority call, followed by additional calls in order of priority level and order of placement time.

3.32	Software	Nurse Station Console	Mandatory	Ability to view additional calls in waiting.
3.33	Software	Reporting - Enterprise	Mandatory	Reports can pull data from any or all facilities.
3.34	Software	Reporting - Enterprise	Mandatory	Enterprise reporting must have the ability to show metrics for any or all facilities.
3.35	Software	Reporting - Local	Mandatory	Ability to run reports based on any information captured. For example: Events, Staff, Badge, Patient, Bed, Area Call Response Times, Call Details, Data Distribution, Staff Summary, Reason, Patient Timeline and Shift.
3.36	Software	Reporting - Local	Mandatory	All reports and delivery options must be customizable.
3.37	Software	Reporting - Local	Mandatory	All reports can be exported to Excel for more detailed analysis
3.38	Software	Reporting - Local	Mandatory	Reporting solutions must be allow for comparison of results, track trends, and identify potential areas of patient-care concerns.
3.39	Software	Reporting - Local	Mandatory	Information can be displayed as a live dashboard or as a customized report configured to meet specific user specifications.
3.40	Software	Reporting - Local	Mandatory	Multiple reports can be configured, saved, and delivered to a user's inbox at pre-determined times.
3.41	Software	Reporting - Local	Mandatory	There is no limit to the number of users or the number of customizable reports.
3.42	Software	Reporting - Local	Mandatory	Reports can be configured through the application and viewed on any device that can run a web browser.
3.43	Software	Security	Mandatory	All system applications shall be HIPAA compliant and shall allow for patient name aliases and alternative display methods.
3.44	Software	Security	Mandatory	Include password protection option for critical and noncritical levels of system setup, allowing access to authorized personnel only.
4.00	DATA NETWORKING
4.01	Data Networking	Active Directory	Mandatory	Use authentication mechanisms such as Active Directory Federated Services 2019, (ADFS)/Security Assertion Markup Language (SAML) integration options, or Azure AD for Software as a Service (SaaS) integration.
4.02	Data Networking	Active Directory	Mandatory	Align the user’s Single Sign On (SSO) with their Role Based Permissions, within the application.
4.03	Data Networking	Active Directory	Mandatory	SSO configurations must be SAML 2.0 or Kerberos-based.
4.04	Data Networking	Active Directory	Mandatory	ADFS or SAML authentication implementation must have the ability to setup a claims provider trust, have auto updating of the certificate connecting the ADFS/SAML trust, and not be required to point to a single domain controller.
4.05	Data Networking	Active Directory	Desirable	CCHCS/CDCR prefer the solution’s RBAC controls integrate with the CCHCS Active Directory Groups.
4.06	Data Networking	Communication	Mandatory	System must not require or rely on a CDCR/CCHCS furnished PBX for functionality to comply with UL 1069.
4.07	Data Networking	Configuration	Mandatory	Capable of supporting a VLAN configuration to separate activity on the nurse call network from other facility LAN traffic. NCS can span multiple subnets on a facility’s LAN.
4.08	Data Networking	Data Center	Mandatory	Capable of running on CDCR/CCHCS provided servers for enterprise functionality common to all facility nursing units.
4.09	Data Networking	Hardware	Mandatory	CDCR/CCHCS will provide no more than one LAN port for HL7 integration to the entire network.
4.10	Data Networking	Hardware	Mandatory	The NCS network shall be scalable to support facilities of any size as a contiguous, interconnected system. Multiple buildings and intra-building connections may be linked together utilizing TCP/IP data networking.
4.11	Data Networking	Hardware	Mandatory	The NCS contractor shall not use CDCR/CCHCS supplied networking equipment for NCS UL 1069 listed operations.
4.12	Data Networking	Hardware	Mandatory	All vendor-provided NCS data networking components must comply with UL 1069.
4.13	Data Networking	Hardware	Mandatory	All vendor-provided NCS data networking components must be of similar manufaturer and make up one homogenous interoperable network, unless approved by CDCR/CCHCS.
4.14	Data Networking	Hardware	Mandatory	All NCS equipment shall use plug-in connectors, and all switches, console stations, and controllers shall use standard RJ-45 modular connections. All cables must be labeled at termination points.
4.15	Data Networking	Infrastructure	Mandatory	NCS wiring in new installations shall comply with CDCR/CCHCS department standards (currently plenum rated CAT-6).
4.16	Data Networking	Infrastructure	Mandatory	Multi-conductor cable for non-Ethernet functions is acceptable if specified by manufacturer, and/or is present in existing infrastructure.
4.17	Data Networking	Infrastructure	Mandatory	Nurse-patient communications network wiring shall not be run in the same conduit with Class 1 AC power distribution.
4.18	Data Networking	Infrastructure	Mandatory	Nurse communications cabling may be run with other low voltage and data cables, where permitted by code. Nurse communications cabling shall be separated from any high voltage AC or DC wiring that exceeds 70.7 volts.
4.19	Data Networking	Interfaces	Mandatory	Ability to interface with peripheral medical devices such as, wireless fall alarms (bed/wheelchair pads), IV pumps, to receive alarms.
4.20	Data Networking	Interfaces	Mandatory	Ability to report hardware/software based alarms to the facility EHRS and wireless devices.
4.21	Data Networking	Interfaces	Mandatory	System must be able to bi-directionally interface with the facility EHRS system via HL7 protocol to automatically populate patient information at nurse station consoles.
4.22	Data Networking	Interfaces	Mandatory	NCS interface options shall be capable of supporting bedside rail event initiation controls, wireless bed event initiation, monitoring wireless device notifications, HL7, and Real-Time Locating System (RTLS).
4.23	Data Networking	Interfaces	Mandatory	Ability to interface with facility fire alarm system, as per as-built plans.
4.24	Data Networking	Interfaces	Mandatory	Ability to annunciate dome light and nurse console alarms, when triggered by facility fire alarm system.
4.25	Data Networking	Interfaces	Mandatory	System must be able to interface with more than one wireless communication system simultaneously.
4.26	Data Networking	Interfaces	Mandatory	Ability to interface with, at a minimum:

a- The CCHCS Enterprise Health Record System (EHRS) b- Microsoft Active Directory (AD) c- Voice over IP (VoIP) d- Wireless communication systems such as, iPhones, pagers, or other industry standard mobile devices e- Real Time Location Systems (RTLS) f- CCHCS/CDCR Fire Alarm System.

4.27	Data Networking	Security	Mandatory	CDCR/CCHCS will provide one VPN (Virtual Private Network) connection for diagnosing issues and maintaining the system.
5.00	TRAINING
5.01	Training	General	Mandatory	OEM training must be available to CDCR/CCHCS employees for the life of the system.
5.02	Training	General	Mandatory	Develop, with CCHCS Training Units, training content, class outlines, presentations, and user guides for both in-person and computer-based training.
5.03	Training	General	Mandatory	Provide training and training material for the following groups: T4T, End Users, Information Technology Support, Plant Operations/Facility Support.

HRA Detailed Requirements

1.0 General Requirements Spreadsheet

Page &P of &N

Experience Requirements

	Unique ID
#.x	Requirement Type	Mandatory/ Desirable	Requirement Description	Contractor Certification

("Can Meet" or "Cannot Meet" the Requirement or select an option where specified) Experience Summary/ Resume Reference (Specify Experience Summary number or Personnel Name and Resume Page #/Location)

6.00	COMPANY
6.01	Company/Contractor	Mandatory	Must possess one or more of the following:

a) Either a California Contractors State License Board (CSLB) C-7 or C-10 Electrical Contractor License or

b) CSLB B – General Building Contractor License with a sub-Contractor with one or more of the required C licenses

have reciprocity agreement currently in place, if located outside of California.

If "Can Meet"; specify which and
provide copies of relevant licenses or agreement
6.02	Company/Contractor	Mandatory	Minimum of five (5) years experience/knowledge in implementing and supporting Nurse Call Systems.
6.03	Company/Contractor	Mandatory	A minimum of three (3) technicians possessing certification of Confined Space Training.
6.04	Company/Contractor	Desirable	Successfully completed NCS installations in detention and/or psychiatric nursing units.	How many?

a) 1 installation

b) 2 installations

c) 3 or more installations

d) No experience with this type of installation

6.05	Company/Contractor	Desirable	Methodology for mitigating distruption to existing Nursing units when replacing legacy Nurse Call Systems
7.00	ENGAGEMENT MANAGER
7.01	Engagement Manager	Mandatory	Five years experience/knowledge in Project Management and Nurse Call Systems
7.02	Engagement Manager	Desirable	Possess Project Management Professional (PMP) Certification, or similar education
7.03	Engagement Manager	Desirable	Possess Certified Associate in Project Management (CAPM) Certification, or similar education
8.00	NCS LEAD TECHNICIAN
8.01	Lead NCS Technician	Mandatory	Five years experience/knowledge in implementing and supporting Nurse Call Systems
8.03	Lead NCS Technician	Mandatory	OEM Trained on proposed NCS
9.00	NCS TECHNICIANS		Two (2) Technicians Required
9.01	NCS Technician	Mandatory	Minimum of 3 years of experience/knowledge in implementing and supporting Nurse Call Systems
9.02	NCS Technician	Mandatory	OEM Trained on proposed NCS
10.00	NURSING PROGRAM SME
10.01	Nursing Program SME	Desirable	Registered Nurse (RN) Degree	Specify Degree(s):

a) CNA

b) LVN

c) RN

d) No Degree

10.02	Nursing Program SME	Desirable	Minimum of 3 years experiencing advising clients on nursing unit functionality	Number of years experience?
10.03	Nursing Program SME	Desirable	OEM Trained on proposed NCS
11.00	NCS TRAINERS
11.01	NCS Trainers	Mandatory	OEM Trained on proposed NCS
11.02	NCS Trainers	Desirable	Minimum of 2 years of experience providing training on Nurse Call Systems	Number of years experience?

HRA Detailed Requirements

1.0 General Requirements Spreadsheet

Page &P of &N

Glossary

NCS Detailed Requirements Glossary
Acronym or Term	Description
Code Calls	The American Hospital Association has recommended a set of codes for hospitals across the nation to use for types of emergencies (e.g. Code Red: Fire, smoke, or smell of smoke; Code Blue: Cardiac or respiratory arrest or medical).
EHRS	The CCHCS Electronic Health Records System (currently Cerner).
GUI	Graphical User Interface
HIPAA	Health Insurance Portability and Accountability Act
HL7	Health Level Seven is a standard for exchange of information between medical systems.
Hot-swappable	Capable of replacement without requiring power down or restart of core system components.
NCS	Nurse Call System
OEM	Original Equipment Manufacturer
Quiet Mode	Ability to reduce volume
RTLS	Real-Time Locating System
Swing/Move	Ability to reassign a patient room from one nursing staff to another.
T4T	Training For Trainers
UL-1069	Standard for Hospital Signaling and Nurse Call Equipment – This Standard applies to the traditional equipment found in the hospital environment.
Zone Light	Domes can be configured in a hospital setting to allow for visibility to a non-visible/hidden room. If the hidden room's dome light flashes, so will the visible domes in that zone, alerting the nursing personnel.

&"Arial,Bold"CCHCS RFO EXHIBIT A-1 HRA Detailed Requirements Workbook Glossary

5.0 R&H DELETE

	Unique ID
5.0	Requirement Type	Category	Reference Category	Bidder's Library Sample	Priority	Requirement Description	MEETS REQUIREMENT?
YES or NO	DESCRIPTION

Provide a detailed description on how the product will meet the requirement.

	5.1	Functional	Business	Recruitment and Hire: Section	HRA 1, 2
BP 1-6, 8, 9	Mandatory	The solution shall provide a Recruitment and Hiring section to manage and track all position recruitments from the point of request through new employee start date.
	5.2	Functional	Business	Recruitment and Hire: General		Mandatory	The solution shall record, store, track and manage the entire lifecycle of a Recruitment and Hire from initiation through final determination.
	5.3	Functional	Business	Recruitment and Hire: Audits		Mandatory	The solution shall provide the ability to access and review the complete lifecycle of a Recruitment and Hire for audit purposes.
	5.4	Functional	Business	Recruitment and Hire: General		Mandatory	The solution shall provide the ability to open a new RPA within a recruitment and pre-populate the RPA with the associated recruitment data.
	5.5	Functional	Business	Recruitment and Hire: General		Mandatory	The solution shall ONLY auto-send notifications associated to "Active" recruitments.
	5.6	Functional	Business	Recruitment and Hire: Dashboard Metrics		Highly Desirable	The solution shall provide a Dashboard/Roll Up for Out of Compliance Metrics associated to the Recruitment and Hire section.
	5.7	Functional	Business	Recruitment and Hire: General		Mandatory	The solution shall provide an “At a Glance” view of a selected Recruitment.
	5.8	Functional	Business	Recruitment and Hire: General		Highly Desirable	The solution should provide the ability to recognize which Recruitment and Hire documents/forms/templates are required based on the agency code in the position number.
	5.9	Functional	Business	Recruitment and Hire: General		Highly Desirable	The solution should provide the ability to manage and track submission and receipt by date, of all candidate forms.
	5.10	Functional	Business	Recruitment and Hire: General		Mandatory	The solution shall provide the ability to access, open and modify documentation associated to a Recruitment and Hire.
	5.11	Functional	Business	Recruitment and Hire: General	RH 1-11

RH-IF 1-12

RH-EF 1-22

RH-L 1-14	Mandatory	The solution shall provide the capability to populate Recruitment and Hire: letters, forms, and templates, save to recruitment files, and link to a specific applicant.
	5.12	Functional	Business	Recruitment and Hire: General		Mandatory	The solution shall provide the ability to view, add, modify, and delete Recruitment and Hire data and associated documentation based on user role.
	5.13	Functional	Business	Recruitment and Hire: General		Mandatory	The solution shall display viewable history of all Recruitment and Hire data modifications, and identify the user who performed the modification by first and last name, date, and time stamp.
	5.14
AMENDED	Functional	Business	Recruitment and Hire: Security		Highly Desirable	The solution shall provide the ability to institute internal access security controls in the event that internal applicants are applying for positions where they may be able to access the position's confidential documentation.
	5.15	Functional	Business	Recruitment and Hire Data Elements		Mandatory	The solution shall provide at least the following 271 Recruitment and Hire data fields and the associated business rules to manage and track various Recruitment and Hire activities for display, pre-population, manual entry, and calculation, if data exists.
	5.15.1	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display an "Initiator" data field that is pre-populated based upon the Initiator's log-in credentials.
	5.15.2	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display the "Initiator" data field with a drop-down selection of users in the Directory by Name View.
	5.15.3	Functional	Business	Recruitment and Hire:
Hire Initiation		Highly Desirable	The solution should associate an "auto fill" feature to the Initiator data field which will return the associated drop-down list based on the first few letters populated for user selection OR

will pre-populate the field based on unique data input.

	5.15.4	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display a 'Unique Identifier' data field to link all components of a Recruitment (RPA, STD. 607, other documentation, Job Controls, etc.).
	5.15.5	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display a "Date Vacant" date field.
	5.15.6	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display a "Reason for Vacancy" data field with a drop-down selection (TBD).
	5.15.7	Functional	Business	Recruitment and Hire:
Hire Initiation		Highly Desirable	The solution should display a "Pending Vacancy" Date data field.
	5.15.8	Functional	Business	Recruitment and Hire:
Hire Initiation Notification		Highly Desirable	The solution should auto-send an email notification upon entry of a Pending Vacancy Date (distribution TBD Analyst and Managers).
	5.15.9	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display a "Date Notified of Vacancy" date field.
	5.15.10	Functional	Business	Recruitment and Hire:
Hire Initiation Notification		Highly Desirable	The solution should auto-send an email notification to the Analyst (distribution list TBD) to begin the recruitment process when Date Notified of Vacancy data field is populated.
	5.15.11	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display a "Rollout Schedule Date" data field.

Format: MM/YY

	5.15.12	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display a "Fill By Date" data field.
	5.15.13	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display the question: "Certification List?" with Yes and No selections..
	5.15.14	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display a "Certification List Requested Date" data field; IF Certification List Response is Yes.
	5.15.15	Functional	Business	Recruitment and Hire:
Hire Initiation Notification		Mandatory	The solution shall auto-send a Certification List Request to the Certification Unit (distribution list TBD); IF the Cert Requested Date field is Yes.
	5.15.16	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display the question: "New Cert Required?" with Yes and No selections.
	5.15.17	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display a "New Certification Request Date" field; IF New Cert Required Response is Yes.
	5.15.18	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall auto-send a New Certification Request to the Certification Unit; IF New Cert Required Response is Yes.
	5.15.19	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display the question: Previous Cert Ordered? with Yes and No selections.
	5.15.20	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display an "Assigned Analyst" data field.
	5.15.21	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display an "Agency" data field to display the complete Agency name.
	5.15.22	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display a "Physical Work Location" data field.
	5.15.23	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display a "SAP Number" data field.
	5.15.24	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display 4 separate data fields together to identify an employee's "Position Number":

Format: (NNN NNN NNNN NNN) Field 1: Agency (3 digits) Field 2: Unit (3 digits) Field 3: Class Code (4 digits) Field 4: Serial (3 digits)

	5.15.25	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display a "Civil Service Classification" data field to pre-populate based on the Class Code in the associated Position Number.
	5.15.26	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display a question: "Interchangeable?" with a check box selection.
	5.15.27	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display an "Assignment Level" data field.
	5.15.28	Functional	Business	Recruitment and Hire:
Hire Initiation		Highly Desirable	The solution should display a "Collective Bargaining Identified" (CBID) data field.

Format: Alphanumeric

	5.15.29	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display a "Tenure" data field with a drop-down selection of the following options:

Permanent Limited Term Temporary Retired Annuitant

TAU

CEA

Exempt

	5.15.30	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display a "Limited Term Reason" data field with drop-down selection; IF Tenure is Limited Term to include:

MROR due to long term sick Leave of Absence Outside LT appointment Others TBD

	5.15.31	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display a "Limited Term (LT) Months" data field; IF the Tenure is Limited Term.
	5.15.32	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display an "Expiration Date" data field; IF Limited Term is selected in the Tenure field.
	5.15.33	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display an "RA Months" data field; IF the Tenure is Retired Annuitant.
	5.15.34	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display an "RA Expiration Date" data field; IF the Tenure is Retired Annuitant.
	5.15.35	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display a "Number of Months" data field; IF TAU is selected in the Tenure field.
	5.15.36	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display an "Expiration Date" data field; IF TAU is selected in the Tenure field.
	5.15.37	Functional	Business	Recruitment and Hire:
Hire Initiation Alert		Highly Desirable	The solution should display an alert "Verify if RPA has been Completed"; IF the Tenure data field has been modified, to ensure consistency between an RPA and the Application.
	5.15.38	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display a "Time Base" data field with a drop-down of the following for selection:

Full Time Intermittent Part Time

	5.15.39	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display a "PT Fraction of Time" data field with a drop-down for selection (TBD); IF the Time Base selected is Part-time.
	5.15.40	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display a "Confidential Designation" data field.
	5.15.41	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display an "Alternate Range/CEA Level" data field.
	5.15.42	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall provide the ability to associate multiple position numbers to one recruitment and Job Control Number.
	5.15.43	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display the question: "Multiple Positions associated to recruitment?" with an indicator for selection.
	5.15.44	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display a "Number of Positions" data field for drop-down selection; IF Multiple Positions associated to recruitment response is Yes.
	5.15.45	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display the question: Are you sure you want to create XX positions? with Yes and No selections; IF the Number of Positions data field is populated.
	5.15.46	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall generate additional position line items to associate to the recruitment based upon the Number of Positions data field. The generated line items shall replicate the data elements from the primary line item, with the exception of the Serial Number in the Position Number which will be populated as XXX.

(If HR is recruiting for a specific position (nurse) and has 5 authorized positions to fill at the same time they want to be able to track and manage all 5 positions using that one recruitment. Recruitment would remain open until all positions are filled).

	5.15.47	Functional	Business	Recruitment and Hire:
Hire Initiation		Highly Desirable	The solution should display a question: "Subject to Hiring Restriction?" with a drop down selection of:

HCHER

Ratio HCHER and Ratio None

	5.15.48	Functional	Business	Recruitment and Hire:
Hire Initiation		Highly Desirable	The solution should display a "HCHER Request Submitted Date" data field when HCHER OR HCHER and RATIO is selected.
	5.15.49	Functional	Business	Recruitment and Hire:
Hire Initiation		Highly Desirable	The solution should display a "HCHER Request Approved" data field with Yes and No selections; IF HCHER Date Submitted is populated.
	5.15.50	Functional	Business	Recruitment and Hire:
Hire Initiation		Highly Desirable	The solution should display a "HCHER Approved Date" data field; IF the HCHER Approved Response is Yes.
	5.15.51	Functional	Business	Recruitment and Hire:
Hire Initiation		Highly Desirable	The solution should display a "Ratio Submitted Date" data field; IF Ratio OR HCHER and Ratio is selected.
	5.15.52	Functional	Business	Recruitment and Hire:
Hire Initiation		Highly Desirable	The solution should display a "Ratio Request Approved" data field with Yes and No selections; IF the Ratio Date Submitted field is populated.
	5.15.53	Functional	Business	Recruitment and Hire:
Hire Initiation		Highly Desirable	The solution should display a "Ratio Approved Date" data field; IF the Ratio Approved Response is Yes.
	5.15.54	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display a "Due Date for Advertisement and Certification" data field.
	5.15.55	Functional	Business	Recruitment and Hire:
Hire Initiation		Mandatory	The solution shall display a "General Recruitment Comments" data field that is associated to the entire recruitment.
	5.15.56	Functional	Business	Recruitment and Hire:
Hire Initiation		Desirable	The solution should display a name and date stamp to each Comment added to the General Recruitment Comments data field.
	5.15.57	Functional	Business	Recruitment and Hire:
Job Advertisement		Mandatory	The solution shall display a "Final Duty Statement Approval Date" data field.
	5.15.58	Functional	Business	Recruitment and Hire:
Job Advertisement		Highly Desirable	The solution should display the question: "Exempt from Advertising?" with an indicator selection.
	5.15.59	Functional	Business	Recruitment and Hire:
Job Advertisement		Mandatory	The solution shall display a question: "Subject to Post & Bid (P&B)?" with Yes and No selections.
	5.15.60	Functional	Business	Recruitment and Hire:
Job Advertisement		Mandatory	The solution shall display the question: "Post & Bid Local?" with Yes and No selections; IF Post & Bid Response is Yes.
	5.15.61	Functional	Business	Recruitment and Hire:
Job Advertisement		Mandatory	The solution shall display a "Date Local Post & Bid Advertised" data field.
	5.15.62	Functional	Business	Recruitment and Hire:
Job Advertisement		Mandatory	The solution shall display a "Local Post & Bid Date Cleared" data field; IF the Local Post & Bid Response is Yes.
	5.15.63	Functional	Business	Recruitment and Hire:
Job Advertisement		Mandatory	The solution shall display the question: "Post & Bid Statewide?" with Yes and No selections; IF Post & Bid Response is Yes.
	5.15.64	Functional	Business	Recruitment and Hire:
Job Advertisement		Mandatory	The solution shall display a "Statewide Post & Bid Date Cleared" data field; IF the Statewide Post & Bid Response is Yes.
	5.15.65	Functional	Business	Recruitment and Hire:
Job Advertisement		Mandatory	The solution shall display the question: "Job Control Number?" with Yes and No selections.
	5.15.66	Functional	Business	Recruitment and Hire:
Job Advertisement		Mandatory	The solution shall display a "Job Control Number" data field; IF Job Control Number Response is Yes.
	5.15.67	Functional	Business	Recruitment and Hire:
Job Advertisement		Mandatory	The solution shall display a "Final Filing Date" field.
	5.15.68	Functional	Business	Recruitment and Hire:
Job Advertisement Notification		Desirable	The solution should auto-send an email notification one day prior to a Job Ad's Final Filing Date (distribution list TBD).
	5.15.69	Functional	Business	Recruitment and Hire:
Job Advertisement		Mandatory	The solution shall display the question: "Until Filled?" with Yes or No selection.
	5.15.70	Functional	Business	Recruitment and Hire:
Job Advertisement		Mandatory	The solution shall display an "Until Filled Date" data field; IF Until Filled Response is Yes.
	5.15.71	Functional	Business	Recruitment and Hire:
Job Advertisement Notification		Highly Desirable	The solution should calculate and auto-send a notification to the "Assigned Analyst and Manager" when the Total Days for Job Ad field calculation is one day prior to being out of compliance.
	5.15.72	Functional	Business	Recruitment and Hire:
Job Advertisement		Mandatory	The solution shall display an "Actual Date Advertised" data field.
	5.15.73	Functional	Business	Recruitment and Hire:
Job Advertisement		Highly Desirable	The solution shall display the question: "Post on CCHCS Career Website?" with an indicator for selection.
	5.15.74	Functional	Business	Recruitment and Hire:
Job Advertisement Notification		Highly Desirable	The solution should auto-send a notification, to the Workforce Development unit advising that a job was posted on CalHR ECOS and a request to post the job on the CCHCS.ca.gov website; IF the Post on Career website response is Yes.
	5.15.75	Functional	Business	Recruitment and Hire:
Job Advertisement		Highly Desirable	The solution should display the question: "Posted on CCHCS Career Website?" with an indicator for selection.
	5.15.76	Functional	Business	Recruitment and Hire:
Job Advertisement		Highly Desirable	The solution should display a "CCHCS Career Website Job Number" data field; IF the Posted on CCHCS Career website response is Yes.
	5.15.77	Functional	Business	Recruitment and Hire:
Job Advertisement		Mandatory	The solution shall display a "Total Days for Job Ad" to be Posted data field.
	5.15.78	Functional	Business	Recruitment and Hire:
Job Advertisement		Mandatory	The solution shall display the Total Days for Job Ad field calculation in RED; IF the calculation exceeds the compliance metric.
	5.15.79	Functional	Business	Recruitment and Hire:
Job Advertisement		Mandatory	The solution shall display a "Job Ad Reason for Non-Compliance" field with a drop-down list of Reasons for selection (list TBD).
	5.15.80	Functional	Business	Recruitment and Hire:
General		Mandatory	The solution shall display a "Comments" data field for all Reason for Non-compliance data elements when the Reason of "Other" is selected.
	5.15.81	Functional	Business	Recruitment and Hire:
Job Advertisement		Mandatory	The solution shall display an "Actual Certification Ordered Date" data field; IF the user selects the data field the system will auto-populate the current date.
	5.15.82	Functional	Business	Recruitment and Hire:
Job Advertisement		Mandatory	The solution shall display a "Total Days for Certification" to be ordered data field.
	5.15.83	Functional	Business	Recruitment and Hire:
Job Advertisement		Mandatory	The solution shall display a "Certification Reason for Non-Compliance" data field with a drop-down list of Reasons for selection (list TBD).
	5.15.84	Functional	Business	Recruitment and Hire:
Job Advertisement		Mandatory	The solution shall display the "Total Days for Certification" field calculation in RED; IF the calculation exceeds the 7 calendar day compliance metric.
	5.15.85	Functional	Business	Recruitment and Hire:
Job Advertisement		Mandatory	The solution shall display a "Total Days for Advertisement and Certification Process" compliance metric.
	5.15.86	Functional	Business	Recruitment and Hire:
Job Advertisement		Mandatory	The solution shall display the "Total Days for Advertisement and Certification Process" field calculation in RED; IF the calculation exceeds the 7 calendar day compliance metric.
	5.15.87	Functional	Business	Recruitment and Hire:
Job Advertisement		Desirable	The solution should provide the ability to upload a CCHCS Career Website Job link to the associated recruitment.
	5.15.88	Functional	Business	Recruitment and Hire:
Job Advertisement		Mandatory	The solution shall display the question: "Re-advertisement?" with Yes or No selection.
	5.15.89	Functional	Business	Recruitment and Hire:
Job Advertisement		Mandatory	The solution shall display a "Re-advertisement Date" data field; IF Re-advertisement Response is Yes.
	5.15.90	Functional	Business	Recruitment and Hire:
Job Advertisement		Mandatory	The solution shall reset all compliance metrics with the exception of Hire Tracking Log column “BY” Total Days to Complete Hire Process with Credentialing AND Hire Tracking Log column “BZ” Total Days to Complete Hire Process without Credentialing; IF Re-advertisement and New Cert Request Dates are populated.
	5.15.91	Functional	Business	Recruitment and Hire:
Job Advertisement		Mandatory	The solution shall display the question: "Extend Job Ad?" with an indicator for selection.
	5.15.92	Functional	Business	Recruitment and Hire:
Job Advertisement		Highly Desirable	The solution shall display the question: "Update to CCHCS Career Website Job Post required?" with an indicator for selection.

This is the start of the file's text. The full file is on GovTribe.

File details come from the government source that posted it. Updated Feb 10, 2025.