SCOPE OF WORK5.2022 updated.docx

SCOPE OF WORK:

The Contractor shall provide the following statement of work below:

Tasks

1. Fabrication of eyeglasses, frame and lenses, at a range of price levels, including economy pricing.

2. Services will include the provision of a sample frame kit if necessary, and frame catalogs listing all sizes and colors of each frame; and as requested representative on-site visits to review and update frame selection.

3. The delivery of fabricated products should average within 2 weeks of order placement for routine prescriptions, and within 3 weeks for higher prescriptions.

4. A representative shall visit at least annually to assure our staff are updated on new products, policies, and maintain open communication.

5. Have the ability to communicate by voice and digitally, and deliver product via telephone, fax, email, US Postal Service mail, UPS and FedEx.

6. Accept payment according to Zuni Hospital Optometry Program policies and protocol, i.e. via individual order invoicing or monthly statement, etc. Services the program will pay for are the lens, frames, prism, and AR Coating/blue light filter.

a. Extra/add on services that are not included in the coverage of the program, patient will be responsible to pay via money order or credit card.

i. Mirror/fog free coating

ii. Transitions

iii. Tint

iv. Special edging Product Quality

1. Type of Lens: single vision, bifocal, trifocal, progressive and aphakic lenses on corrected curve, white or tinted lenses, glass impact resistant or plastic, mounted in approved type frames.

2. Unless otherwise specified, lenses, material, powers and workmanship shall be in accordance with the American National Standards Institute, ANSI Z80.3-2009. All glass ophthalmic lenses, with the exception of glass safety lenses will be chemically strengthened to comply with FDA regulation 21 CFR, Parts 3 and 4, for impact resistance, unless specified otherwise by the prescriber. Except for physical characteristics of the material used, plastic lenses furnished will conform to the performance specifications for corrected curve lenses made of class and the ANSI Z80.3-2009 standard. Such plastic lenses shall be made from hard resin plastic. Safety eyewear will comply with ANSI Z87.1-2010 standards. Safety lenses will be edged with safety approved bevel, etched with lab identifier code on upper outside corner, heat hardened and drop ball tested when applicable.

3. School aged children to be provided with free upgrade to polycarbonate lens material.

Guarantee At minimum, Contractor shall guarantee frame and lenses against breakage and scratches (if scratch coat was ordered) will be replaced at least one time within one year from date order was shipped from the lab with the reasonable exception of the following:

A. Lenses edged into rimless style frame, drilled or grooved, are not covered under warranty unless Polycarbonate or Trivex material is used.

B. Frame or lens damage that is not due to normal wear (such as abuse or bite marks).

C. Glass lenses REDO’s and Refunds At minimum, Contractor shall agree to the following standards:

1. Lab errors will be done over at no charge within 90 days of the ship-date.

2. Rx changes within 90 days of original ship-date are no charge (one-time).

3. Upgrades on lenses within 60 days of original order can be done with a reasonable discount.

4. Non-Adapt redo for progressive lenses will be made at no charge within 90 days of ship-date.

5. Downgrades (transitional to clear lenses) or same-price changes can be done with a reasonable discount 90 days of original ship-date.

Period of Performance Request Base + 2 option years

Place of Performance/Hours of Operation:

Zuni Indian Hospital Optometry Department Route 301 North B Avenue Zuni, NM 87327

Hours of operation for installation will be M-F from 8:00 AM to 5:00 PM

Point of Contact:

Karlis Natewa, ABO - Dispensary Manager 505-782-7487 Erelda Gene, OD- Chief of Optometry 505-782-7577

SCHEDULE OF DELIVERABLES OR REPORTING REQUIREMENTS:

A. Delivery and Accountability of work shall be documented by out Dispensary Manager who will then forward to the Contracting Officer's Representative (COR).

IHS CONTRACTING OFFICER RESPONSIBILITY:

The authority to negotiate a change in terms, conditions, or amounts cited is reserved for the Contracting Officer.

CONTRACTING OFFICER REPRESENTATIVE:

Berlinda Wyaco, Lab Supervisory, Zuni Service Unit, 505-782-7424, is designated as the Contracting Officer Representative (COR) for this order.

The COR listed above is hereby designated to monitor the performance of this order on behalf of the Government and ensure contractor accountability, and assist the contractor in the resolution of problems encountered during the performance, and request UFMS receipts and process invoices for payment. The COR will provide no supervisory or instructional assistance to Contractor personnel. The COR function is primarily to provide the Contractor with working data. The COR is not empowered to make any commitments, nor authorized to make any changes which affect prices, terms, or delivery as specified on this order. Any such proposed changes shall be brought to the immediate attention of the Contracting Officer for action. The acceptance of any change by the Contractor without specific approval and written consent of the Contracting Officer is not authorized.

ALTERNATE COR: ANGELA KANTEENA 505-782-7421

INVOICE REQUIREMENTS:

The Contractor shall submit invoices on a monthly basis. Advance payments will not be issued by Finance unless stated herein. Invoices shall be submitted

Evaluation Factors:

To be considered for award of a contract under this solicitation, the offeror must comply with the following criteria. Failure to provide evidence of the following shall automatically disqualify an offeror from further consideration. The following responsibility factors will be used as a basis for the technical evaluation of offeror’s proposals. The contractor shall meet the technical requirements, possess the required experience and provide Point of Contacts for any government contracts and DUNS number for the following: (Each offeror shall include a Technical Approach narrative that details the offeror’s approach toward performing the required service. The narrative shall be specific and clearly demonstrate the Offeror’s understanding of and capability to meet all Government requirements. At minimum, the narrative shall address the following)

Technical Factors

1) Product Quality:

a) Unless otherwise specified, lenses, material, powers and workmanship shall be in accordance with the American National Standards Institute, ANSI Z80.3-2009. All glass ophthalmic lenses, with the exception of glass safety lenses will be chemically strengthened to comply with FDA regulation 21 CFR, Parts 3 and 4, for impact resistance, unless specified otherwise by the prescriber.

2) Timeliness and Scheduling’

a) The delivery of fabricated products should average within 2 weeks of order placement for routine prescriptions, and within 3 weeks for higher prescriptions.

b) Have the ability to communicate by voice and digitally, and deliver product via telephone, fax, email, US Postal Service mail, UPS and FedEx

3) Price

a) Fair and reasonable

b) Cost is accurate and timeliness on invoicing