Scope_of_Work_WHEELER_-Janitorial_-_NB.pdf

Scope of Work Page 1 of 12

SCOPE OF WORK

Janitorial Services

Wheeler National Wildlife Refuge Decatur, AL 35603

TABLE OF CONTENTS

I. INTRODUCTION

II. COVID-19 GUIDELINES

III. PROJECT DESCRIPTION

IV. PROJECT LOCATION/INFORMATION & POINT OF CONTACT

V. PERIOD OF PERFORMANCE:

VI. WORK SCHEDULE

VII. INSPECTIONS AND REPORTING REQUIREMENTS

VIII. CONTRACTOR REQUIREMENTS

IX. TASK 1 – CLEANING HEADQUARTERS BUILDING

X. TASK 2 – CLEANING VISITOR CENTER BUILDING

XI. TASK 3 – CLEANING WILDLIFE OBSERVATION BUILDING

XII. COMPLIANCE REQUIREMENTS

XIII. STANDARDS OF PERFORMANCE

I. INTRODUCTION

The Contractor shall furnish necessary personnel, supervision, and transportation to provide professional janitorial services for the Wheeler National Wildlife Refuge Headquarters Building located at 2700 Refuge Headquarters Road, Decatur, AL 35603; and the Visitor Center Building and Wildlife Observation Building located at 3121 Visitor Center Road, Decatur, AL 35603 in accordance with the terms and conditions of this Scope of Work (SOW).

II. COVID-19 GUIDELINES

Refer to current guidance from the Center for Disease Control (CDC) and the Occupational Safety and Health Administration (OSHA) for current best practices related to COVID-19.

https://www.cdc.gov/coronavirus/2019-ncov/index.html https://www.osha.gov/coronavirus/safework

III. PROJECT DESCRIPTION

The Contractor shall plan, schedule, coordinate, and assure effective performance of Janitorial Services for the Wheeler National Wildlife Refuge located at 2700 Refuge Headquarters Road, Decatur, AL 35603.

https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Findex.html&data=05%7C01%7Cdavid_r_young%40fws.gov%7C600b84cee8a348a30ad508db03c7438c%7C0693b5ba4b184d7b9341f32f400a5494%7C0%7C0%7C638107926583412475%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=m0wiXxInyvwBeXuS4B5c5kGtvYLqKv7pR0mAGzqDO3Y%3D&reserved=0 https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.osha.gov%2Fcoronavirus%2Fsafework&data=05%7C01%7Cdavid_r_young%40fws.gov%7C600b84cee8a348a30ad508db03c7438c%7C0693b5ba4b184d7b9341f32f400a5494%7C0%7C0%7C638107926583412475%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=9o35hk72%2F5JRUV27hIFiK0tTBeQvyMzOH0bFe5AtaT4%3D&reserved=0

Scope of Work Page 2 of 12

IV. PROJECT LOCATION/INFORMATION & POINT OF CONTACT

1) Headquarters Building 2700 Refuge Headquarters Road, Decatur, AL 35603 Size: Approximately 2,800 square feet

• Carpet: 2,400

• Tile: 400

Cleanings:

Weekly (1x per week) – day to be determined, after 4:00 PM or before 7:00 AM

2) Visitor Center Building 3121 Visitor Center Road, Decatur, AL 35603 Size: Approximately 9,500 square feet

• Carpet: 3,200

• Tile: 1,800

• LVT: 2,800

• Exhibit Hall (boardwalk surface): 1700

Cleanings:

Weekly (2x per week) – Monday/Thursday, after 4:00 PM or before 7:00 AM (Mar.-Nov.)

Weekly (3x per week) – Sunday/Tuesday/Friday, after 5:00 PM or before 7:00 AM (Dec.-Feb.)

3) Wildlife Observation Building 3121 Visitor Center Road, Decatur, AL 35603 Size: Approximately 1,200 square feet

• Carpet: 600

• LVT: 600

Cleanings:

Weekly (2x per week) – Monday/Thursday, after 4:00 PM or before 7:00 AM (Mar.-Nov.)

Weekly (3x per week) – Sunday/Tuesday/Friday, after 5:00 PM or before 7:00 AM (Dec.-Feb.)

Points of Contact / Technical Coordinator

• David Young (primary), david_r_young@fws.gov, (256) 260-3636

• Daphne Moland (secondary), daphne_moland@fws.gov, (256) 260-3629

V. PERIOD OF PERFORMANCE:

One (1) Base Year and Four (4) Option Years (Dates are approximate and will be finalized upon award) Base year May 1, 2023 - April 30, 2024 Note: Base Year POP start dates will vary due to current construction projects on these buildings.

POP DATES Refuge Office and Observation Building START -> May1, 2023. Visitor Center START-> July 16, 2023

Scope of Work Page 3 of 12

Option year (1) May 1, 2024 - April 30, 2025 Option year (2) May 1, 2025 - April 30, 2026 Option year (3) May 1, 2026 - April 30, 2027 Option year (4) May 1, 2027 - April 30, 2028

VI. WORK SCHEDULE

The Contractor shall perform all cleanings on an agreed upon day and between specified hours so as to not conflict with public and staff use of facilities. In no case shall work be performed outside of the scheduled times unless requested and approved by the Technical Coordinator.

Refer to Task Descriptions below for specific cleaning schedule.

Whenever scheduled services fall on a federal holiday, the services will be performed on the previous or following working day. In no event will the Contractor change the work schedule without the prior consent of the Contracting Officer (CO) or Technical Coordinator.

Federal Legal Holidays: New Year’s Day, Martin Luther King's Birthday, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Christmas Day.

When a holiday falls on Saturday or Sunday, it is observed on the adjacent Friday or Monday, respectively. In addition to the holidays listed above, the Contractor agrees to observe leave days or closures designated by Federal Statute, Executive Order, or Presidential Proclamation.

VII. INSPECTIONS AND REPORTING REQUIREMENTS

A Janitorial Service Log (Log) shall be provided to U.S. Fish & Wildlife Service by the Contractor before the start of the Contract. Completion of the Log is a requirement of the contract. The Log for each visit shall be completed, signed, and dated by the employee who performed the work. Information in the Log shall include at a minimum:

• Checklist of work performed during the cleaning visit. All tasks shall be clearly noted on the Log.

• Discrepancies from the routine work scheduled and an explanation of the circumstances involved.

• All janitorial supplies provided by the facility that are running low must be noted in the Log so they can be resupplied.

• The Log will be cross referenced with each invoice submitted by the Contractor.

• Incomplete Logs may affect payment amounts.

VIII. CONTRACTOR REQUIREMENTS

The Contractor shall provide all labor, equipment, cleaning supplies and cleaning tools necessary to satisfy the requirements of this SOW with the exception of “Government Provided Supplies” as listed below.

Government Provided Supplies The Government shall provide the following equipment: vacuum cleaner, cleaning rags, wet mops, mop buckets, dust mops, brooms, dust pans, cobweb duster, vacuum cleaner bags (if

Scope of Work Page 4 of 12 required).

The Government shall provide the following cleaning supplies: urinal cakes, toilet cleaning solution, general cleaning solution, general disinfectant, floor cleaning solution, window cleaning solution, carpet cleaner, and specialty cleaning supplies for exhibit-case cleaning.

The Government shall provide necessary toilet paper, paper towels, trash can liners, soap, and sanitizer. These items will be stored onsite and will be identified to the Contractor after award.

The storage area shall be maintained in a clean, sanitary, and organized manner.

The Contractor shall write a comment in the janitorial log when any products have a low inventory or if a different cleaning tool or supply is needed. All materials, equipment and/or paper supplies belonging to the Government shall not be removed from the site. The Contractor shall be prudent in not wasting cleaning products. The contractor shall ensure cleaning equipment is well cared for (i.e. empty vacuum filters regularly) and notify the Technical Coordinator of any equipment problems in a timely manner.

The Government will provide all utilities for Contractor’s use in performance of tasks outlined in this SOW. The Contractor shall be prudent to turn off lights, water faucets or valves off after use, and ensure all exterior doors are securely locked and closed.

IX. TASK 1 – CLEANING HEADQUARTERS BUILDING

Refer to Section XIII for task specific cleaning standards and expectations

Location: 2700 Refuge Headquarters Road, Decatur, AL 35603

* Weekly Cleanings (1 time per week) – Day to be determined, after 4:00 PM or before 7:00

AM

(Day of cleaning should be consistent but can shift seasonally with the change in schedule for Refuge Visitor Center and Wildlife Observation Building, if needed. Coordinate with Technical Coordinator.)

Dust & Cobweb Removal Dust and remove any accumulated debris and grime from all level/horizontal surfaces throughout the building

Floor Cleaning

• All hard surfaced floors shall be vacuumed (or swept/dust mopped) and wet mopped

• All Carpets and Rugs shall be vacuumed

• Spot treat or shampoo dirty carpets in an area of 2 square feet or less

• All entrance mats and area mats (inside and outside) shall be vacuumed and returned to their original location

Kitchen - Clean & Disinfect: (All items listed below shall be cleaned & disinfected)

• Clean and disinfect all sinks, countertops, tabletops, refrigerator (outside door only), microwave (interior and exterior), and water cooler (front surface and drain pan only)

Scope of Work Page 5 of 12

General Surfaces – Clean & Disinfect: (All items listed below shall be cleaned & disinfected)

• Clean and disinfect all door handles, door push bars/plates, kick plates, and light switches

Restrooms - Clean & Disinfect: (All items listed below shall be cleaned & disinfected)

• Chrome fixtures, faucets, dispensers, sinks, countertops, mirrors, toilets, urinals

• Partitions, stalls, stall doors & handles, switch plate covers, and wall areas adjacent to wall mounted urinals and toilets

• All traps, strainers, stop sinks and urinals shall be free from odor at all times.

• Sweep/Vacuum and wet mop (disinfect) floor

• Remove all trash and replace can liners

• Removal all contents from female hygiene receptacles and replace liners

• Refill all dispensers (soap, paper towels, toilet paper)

• Replace urinal cakes as necessary

Trash/Waste Removal & Trash Receptacle Cleaning Remove trash from all areas where there is a receptacle. Dispose of in dumpster located at 2700 Refuge Headquarters Road, Decatur, AL 35603.

• Empty refuse containers and replace can liner with appropriate size bag

• Clean and disinfect waste receptacles, as needed

Window & Glass Cleaning Glass in Headquarters Office main entrance doors, glass in vestibule door, and glass in rear exit door shall be cleaned inside and out. Mirrors in both restrooms shall also be cleaned

X. TASK 2 – CLEANING VISITOR CENTER BUILDING

Location: 3121 Visitor Center Road, Decatur, AL 35603 *Weekly Cleanings (2x per week, Mar.-Nov.) – Monday/Thursday after 4:00 PM or before

7:00 AM

*Weekly Cleanings (3x per week, Dec.-Feb.) – Sunday/Tuesday/Friday after 5:00 PM or before 7:00 AM

Dust & Cobweb Removal

• All hard surfaced floors shall be vacuumed (or swept/dust mopped)

• All hard surfaced floors shall be wet mopped (at least 1x per week, or more if needed)

• All Carpets and Rugs shall be vacuumed

• Spot treat or shampoo dirty carpets in an area of 2 square feet or less

• All entrance mats and area mats (inside and outside) shall be vacuumed and returned to their original location

Kitchen - Clean & Disinfect: (All items listed below shall be cleaned & disinfected)

Scope of Work Page 6 of 12

• Clean and disinfect all sinks, countertops, tabletops, refrigerator (outside door only), microwave (interior and exterior), and stovetop

• Clean and disinfect all table surfaces in Visitor Center classroom (if tables are clear of items)

• Clean and disinfect Visitor Center front desk (in areas of desk that are clear of items)

Restrooms - Clean & Disinfect: (All items listed below shall be cleaned & disinfected)

• Chrome fixtures, faucets, dispensers, sinks, countertops, mirrors, toilets, urinals

• Partitions, stalls, stall doors & handles, switch plate covers, and wall areas adjacent to wall mounted urinals and toilets

• All traps, strainers, stop sinks and urinals shall be free from odor at all times.

• Sweep/Vacuum and wet mop (disinfect) floor

• Remove all trash and replace can liners

• Removal all contents from female hygiene receptacles and replace liners

• Refill all dispensers (soap, paper towels, toilet paper, and toilet seat covers) – do not stockpile extra supplies on bathroom countertops

• Replace urinal cakes as necessary

3121 Visitor Center Road, Decatur, AL 35603.

• Empty refuse containers and replace can liner with appropriate size bag

• Empty outdoor trash cans at Visitor Center entrances and Outdoor Classroom pavilion

• Clean glass on all Visitor Center exterior entrance doors, glass in vestibule doors, door glass shall be cleaned inside and out.

• Clean glass on windows in Nature Store, Office Hallway Doors/Windows, glass shall be cleaned inside and out.

• Clean glass on in Bird Feeder Viewing Area of Visitor Center, glass shall be cleaned on the inside only.

• Bathroom Mirrors in Men’s, Women’s, and Staff restrooms shall also be cleaned.

• Exhibit cases (acrylic surfaces) are cleaned with a special cleaning solution (Novus) and cloth.

Drinking Fountain Cleaning Drinking fountain shall be descaled, cleaned and disinfected.

XI. TASK 3 – CLEANING WILDLIFE OBSERVATION BUILDING

Location: 3121 Visitor Center Road, Decatur, AL 35603 *Weekly Cleanings (2x per week, Mar.-Nov.) – Monday/Thursday after 4:00 PM or before

Scope of Work Page 7 of 12

7:00 AM

*Weekly Cleanings (3x per week, Dec.-Feb.) – Sunday/Tuesday/Friday after 5:00 PM or before 7:00 AM

The Wildlife Observation Building is a 5-minute walk from the Visitor Center parking lot via gravel trail. The building has its own small custodial closet with utility sink and cleaning equipment. Contractor may need to bring some supplies from Visitor Center building for weekly cleaning.

Dust & Cobweb Removal

• All hard surfaced floors shall be vacuumed (or swept/dust mopped)

• All hard surfaced floors shall be wet mopped (at least 1x per week, or more if needed)

• All Carpets and Rugs (inside and outside building) shall be vacuumed, including stairs

• Spot treat or shampoo dirty carpets in an area of 2 square feet or less

• All entrance mats and area mats shall be vacuumed and returned to their original location

• Clean and disinfect stair handrails

3121 Visitor Center Road, Decatur, AL 35603.

• Empty refuse containers and replace can liner with appropriate size bag

• Empty outdoor trash can at Observation Building

Clean glass on entrance door glass shall be cleaned inside and out.

Clean glass on all viewing windows (inside only) – this almost always needs to be done at each cleaning to maintain cleanliness

XII. COMPLIANCE REQUIREMENTS

Accident Reporting: The Contractor shall maintain an accurate record of all accidents and shall immediately report to the Technical Coordinator all accidents resulting in death, trauma, or occupational disease. All accident records/reports must be submitted to the CO and Technical Coordinator within twenty-four (24) hours of their occurrence and be noted on the Log. For life-threatening emergencies, calls shall be directed to 911.

Contractor Representative: The Contractor shall designate in writing to the CO and Technical Coordinator, prior to beginning work, a representative who will be in charge of the work and be available at all times when work is being performed.

Scope of Work Page 8 of 12

Damage Reporting: In all instances where Government property or equipment is damaged, a full report of the fact and extent of such damage will be submitted in writing to the CO and Technical Coordinator within twenty-four (24) hours.

Fire Prevention: The Contractor and its employees are to be familiar with the method of turning on a Fire Alarm. The Contractor and its employees shall be cognizant of and shall observe all requirements for handling and storage of combustible supplies and materials, and for daily disposal of combustible waste and trash.

Hazardous Conditions: If a hazardous condition is seen, the Contractor and its employees shall notify the CO and Technical Coordinator by phone/email/text followed by written notice within twenty-four (24) hours.

Maintenance Standards: All work shall be accomplished in such a manner as to ensure a clean and safe environment and shall conform to the requirements of the Occupational Safety and Health Administration (OSHA) and with the standard practices of janitorial services. The quality of the workmanship, including all materials, will comply with applicable Federal specifications.

Personnel: The Contractor and Contractor’s employees shall be capable and experienced in janitorial work to perform the services under this contract. The Contractor shall designate in writing to the CO and Technical Coordinator, prior to beginning work, a roster/list of all personnel that will perform the duties of this contract. Subsequent changes to the roster shall be submitted to the CO and Technical Coordinator, in writing, at least 48-hours prior to any change. The CO and Technical Coordinator shall be notified immediately whenever changes are made to personnel.

All contractor employees performing contracted services are required to submit to a U.S.

Office of personnel Management background investigation before any unsupervised site access will be granted. Contractor employees will coordinate this background investigation with the Technical Coordinator.

The CO may require dismissal from the workplace of Contractor employees who the CO or Technical Coordinator deems incompetent, insubordinate, objectionable, or whose continued employment is deemed contrary to the public interest.

Personnel Behavior: The Contractor is responsible for the behavior of its employees while working within the facility. Contractor personnel shall not engage in prohibited activities, such as gambling, consumption of alcohol, use of non-prescribed medicines or drugs, or smoking. Contractor employees are to observe acceptable courtesies when engaging Government officials and non-government visitors to the facility. Contractor employees shall not conduct harassing behavior based on race, color, religion, sex (including pregnancy and gender identity), sexual orientation, national origin, age, disability, genetic information (including family medical history), status as a parent, marital status, and political affiliation.

Scope of Work Page 9 of 12

Personnel Attire/Vehicle: This facility provides visitor services to the public. Therefore, the Contractor's employees must perform work in clothing that is clean and orderly as possible, given the type of work performed. Contractor employees shall not wear on their clothing or have on their vehicle, any slogans, profanity, political or social-cause messages, or advertising (other than the company name or logo).

Pre-performance Conference Call: Prior to commencing work, the Contractor shall schedule a conference call with the CO and/or the Technical Coordinator, at a time mutually agreeable to discuss and develop a mutual understanding relative to scheduling, the Log and administration of the work required by this contract.

Performance Evaluations: The Technical Coordinator will require either a meeting or a phone call with the Contractor on a quarterly basis to ensure services are being completed adequately. The purpose of these meetings will be to resolve identified problems, to schedule required work, to establish or adjust priorities, and to evaluate Contractor performance for payment purposes.

Quality Assurance - Government: Any inspection by the Government shall be conducted in a manner consistent with commercial practice. The Government may conduct quality assurance for its benefit and has the right to refuse acceptance of nonconforming services.

Quality issues with services tendered for acceptance or rejected by the Government shall be resolved in accordance with clause 52.212-4(a) Inspection/Acceptance.

The Government shall give the Contractor written notice of deficiencies whenever required services are not performed or the quality of work does not conform to the specifications of this contract. This written notice shall be served prior to withholding any payment.

Repeated instances of "non-performance" or "unsatisfactory" work will be ground for termination or default of this contract.

Safety Requirements: Contractor must perform this contract in a safe manner, observing any necessary safety precautions. The contractor shall promptly correct any condition which, in the opinion of the CO or Technical Coordinator, endangers the safety of personnel and/or property during the performance of this contract. Failure to observe this requirement shall result in contract termination, with the Contractor liable for any such damages that may occur. The Contractor is obligated to perform a thorough inspection each working day of all areas to assure that all necessary safeguards relative to safety and fire hazards are being taken.

XIII. STANDARDS OF PERFORMANCE

These standards are an outline of general expectations of cleanliness but are not meant to replace or supersede the latest industry standards or materials and equipment manufacturers’ recommendations. Each of the Contractor’s Employee’s shall be equipped with the necessary equipment to carry out the proper performance of the cleaning as specified. This equipment shall always be available and in possession of the Contractor’s Employee’s while carrying out their duties.

Scope of Work Page 10 of 12

Service Level (Acceptable Quality): The level of services as outlined in these Specifications shall consistently be maintained. During the Contract period, the Technical Coordinator will conduct monthly inspections of the facilities under this Contract. The inspections are based on standards for commercial facilities within the maintenance industry.

Carpeted Surfaces: See vacuuming

Chrome Surfaces: Cleaning chrome requires the removal of surface spots, fingerprints, smudges, etc., with the appropriate chrome polish.

Standard: Surfaces will present a clean uniform shining appearance free of all soil, marks, smudges, streaks.

Clean: Removal of dirt, dust, grime, finger marks, food waste, furniture rubs, cobwebs, scuffs, and smudges from surfaces with an appropriate cleaning technique.

Standard: Surfaces shall be as free of dirt, dust, grime, finger marks, furniture rubs, cobwebs, scuffs, smudges, and material containing living bacteria, viruses, or other contaminations that are capable of causing infections.

Disinfecting: Disinfecting is the application of a germicidal solution to surfaces to kill or neutralize 99.9% of the material containing or supporting the growth of bacterial/viral organisms. Surfaces should remain “wet” for a minimum of 10 minutes or per manufacturer’s recommendation.

Standard: Surfaces shall be as free of dirt, dust, grime, finger marks, furniture rubs, cobwebs, scuffs, smudges, and material containing living bacteria, viruses, or other contaminations that are capable of causing infections.

Dispenser Cleaning and Refilling Service: Dispenser cleaning/service requires damp wiping dispensers with a disinfectant, checking/refilling of all paper towels, toilet tissue, hand soap, sanitizer and urinal cartridges or any other dispensers which may be identified by the Technical Coordinator.

Standard: Dispensers will be disinfected, present a clean uniform shining appearance free of all soil, marks, smudges, streaks and will have an adequate supply of the applicable dispensed products.

Dusting & Cobweb Removal: All level and horizontal surfaces at or below ten feet (120”), including kickboards.

Standard: Items shall be free of any laden airborne materials, streaks, smudges, and cobwebs. Laden airborne matter shall be removed by either mechanical, chemical, or manual means. Devices, which merely displace or redistribute the matter, such as feather dusters, will not be used, unless treated to attract and hold the matter. All items moved to accomplish this task shall be returned to their original position.

Scope of Work Page 11 of 12

Fixtures: Cleaning of restroom fixtures require the removal of dust, dirt, debris, spots, stains, and smears from sinks, toilets, showers, and urinals with a germicidal solution.

Standard: Fixtures will be disinfected and there shall be no dust, dirt, spots, or debris on the fixtures.

Flooring: See Vacuuming and Wet Mopping.

Glass, Window, and Mirrors: Glass and window cleaning requires the removal of dirt, soil, smudges, fingerprints, and other foreign material from glass window, doors, partitions, or any other items, which may consist in whole or part of a glass, or similar material including mirrors.

Standard: Glass surfaces shall be free of all dirt, soil, smudges, streaks, smears, film, or any other foreign substances. All excess spray/solution must be removed from any surrounding trim or surfaces and glass/window surfaces shall have a uniformly bright appearance. Any items moved to accomplish this task must be returned to their original positions.

Restrooms: Cleaning of restrooms requires the cleaning and disinfecting of all chrome fixtures, faucets, dispensers, sinks, countertops, mirrors, toilets, urinals, showers, traps, strainers, stop sinks, partitions, stalls, stall doors & handles, switch plate covers, and wall areas adjacent to wall mounted urinals and toilets. Floors are wet mopped and disinfected.

All toilet paper, paper towels, soap dispensers, toilet seat covers, and female hygiene bags are refilled.

Standard: Restrooms shall be considered properly cleaned when all the restroom floors are mopped and disinfected, waste receptacles emptied & liners replaced, and all dispensers are refilled. All surfaces shall be free of dirt, dust, grime, mold, smudges, stains, encrustations or other foreign matter on any surface or fixture.

Trash/Waste Removal: Trash/waste, liner replacement, and disposal to an onsite dumpster.

Standard: All trash/waste liners shall be removed from containers, and a new (appropriately sized) liner shall be fitted into all such containers. Collected bags shall be disposed of in appropriate facility dumpster. All receptacles shall be returned to their original location.

Trash Receptacles and Cleaning: Cleaning and disinfecting receptacles is defined as wiping or washing containers with a germicidal solution and replacing plastic liners.

Standard: Receptacles must be cleaned both inside and outside and free of stains, dried refuse and odors. Receptacles shall be returned to the original locations.

Vacuuming: Vacuuming requires the mechanical removal of loose dust, dirt, soil, debris, Scope of Work Page 12 of 12 and other foreign material from carpeted floors and other items (e.g. couches, chairs, walls, curtains/drapes), which require this method of cleaning. Carpet edges and corners where floor and wall intersect, where floor and thresholds meet or around the bases of any object permanently placed on a carpet surface are to be vacuumed with an edging tool.

Standard: There shall be no evidence of obvious dirt, dust balls, damage, debris, spots, grime, and stains. All items moved during this process shall be returned to their original positions.

Drinking Fountain/Water Cooler: Drinking Fountain/Water Cooler shall be disinfected and cleaned with an appropriate cleaning solution.

Standard: Receptacles shall maintain a high luster and shall be kept free of obvious dust, spots, smudges, dirt, stains, streaks, watermarks, trash, encrustation and other debris.

Water receptacle shall be free of visible mineral and/or calcium accumulation.

Wet Mopping: Wet mopping requires the removal of built-up dirt, soil, liquids, or other foreign materials from a floor using commercial type clean cotton or similar yarn type string mops and mechanically wrung out so as to have sufficient neutral detergent and water solution or disinfecting detergent and water solution. This shall include rinsing if required or as recommended by the detergent manufacturer. Sweeping to remove dirt and debris should be needed prior to mopping.

Standard: A wet mopped floor shall be free of all dirt, debris, soil, liquids, or other foreign material. It will present a uniform appearance free of streaks, smudges, heel marks, or any other marks, which can be reasonably removed through this cleaning method. All splash marks/spots on walls and furniture/fixtures shall be removed before completion of the wet mopping task. All items moved during this process shall be returned to their original positions.