Scope of Work- RFI Vendor Compliance.pdf

City of Dallas

Request for Information (RFI)

Project Title: Vendor Compliance Monitoring and Site

Management- Ronald Kirk Pedestrian Bridge & Felix H.

Lozada Sr. Gateway

Buyer Solicitation Number: BU26-00031034 http://www.dallascitynews.net/

Scope of Work

1. Introduction

The City of Dallas is seeking information from qualified firms that provide vendor compliance monitoring and site management services. The purpose of this Request for Information (RFI) is to identify available solutions for monitoring and reporting services for pop-up vendors operating the Ronald Kirk Pedestrian Bridge & Felix H. Lozada Sr. Gateway

This RFI is for information-gathering purposes only and does not constitute a solicitation for bids or proposals, nor does it obligate the agency to award a contract.

This is a Request for Information (RFI) and is not a Request for Qualifications/Request for Proposal (RFQ/RFP) or Request for Competitive Sealed Proposal (RFCSP). This request is for information and planning purposes only and shall not be misconstrued as a solicitation or as an obligation on the part of the City of Dallas.

This RFI is issued solely for information, drafting, and planning purposes. Not responding to this RFI does not preclude participation in any future RFP, if any is issued. If a solicitation is released, it will be advertised on Bonfire, the City’s procurement portal website at https://dallascityhall.bonfirehub.com/login and it is the responsibility of the potential respondents to monitor these sites for additional information pertaining to this requirement.

Any work performed by a Respondent to this RFI will be at the Respondent’s own discretion and expense. Responding to this RFI provides no advantage or disadvantage to potential applicants for future solicitations should the City of Dallas choose to issue such solicitations.

2. Background

Ronald Kirk Pedestrian Bridge & Felix H. Lozada Sr. Gateway and surrounding Trinity River Corridor serve as a highly visible public destination that hosts a variety of recreational activities, community events, seasonal markets, food vendors, pop-up retail operations, and other special gatherings throughout the year. These activities attract a significant number of visitors and vendors, particularly during weekends, holidays, and City-sponsored events.

As vendor participation continues to increase, the City seeks to ensure that all vendors operating within designated areas comply with applicable federal, state, and local regulations. These requirements may include, but are not limited to, temporary food establishment permits, health permits, business registrations, sales tax permits, insurance requirements, fire and life safety regulations, and event-specific authorizations.

The city is exploring third-party vendor compliance monitoring services that can supplement existing staff resources by providing consistent on-site monitoring, documentation, and reporting. The goal is to improve regulatory compliance, enhance the visitor experience, promote public health and safety, and ensure fair and equitable enforcement of vendor requirements without placing additional demands on existing City personnel.

3. Objectives

The City is seeking information regarding services and solutions capable of providing comprehensive vendor compliance monitoring and reporting. Specifically, the City is interested in solutions that can:

https://dallascityhall.bonfirehub.com/login

• Verify that vendors possess all required licenses, permits, certifications, and registrations prior to and during operation.

• Conduct on-site inspections to monitor vendor compliance with applicable regulations and event requirements.

• Identify and document instances of non-compliance, unauthorized vending, or permit violations.

• Maintain accurate, audit-ready documentation, including photographs, inspection logs, and supporting records.

• Provide timely reports identifying compliance trends, recurring issues, and recommended corrective actions.

• Coordinate with designated City personnel when significant violations or public safety concerns are observed.

• Support the City's efforts to maintain a safe, organized, and compliant environment for visitors, vendors, and event organizers.

4. Requested Information

Please provide the following information:

A.) _ Company Information

• Company name

• Years in business

• Primary contact information

• Relevant certifications & experience

B.) Recommendations and Proposed Approach

The City recognizes that there may be multiple approaches to successfully managing and activating Ronald Kirk Pedestrian Bridge & Felix H. Lozada Sr. Gateway.

Respondents are encouraged to recommend innovative operating models, partnership structures, and business approaches that they believe would best achieve the City's objectives while maintaining a safe, organized, and welcoming public space.

• As part of your response, please describe your organization's proposed approach and address the following, at a minimum:

• Your recommended operating model and organizational structure.

• The services your organization would provide and the responsibilities that should remain with the

City.

• Your approach to recruiting, coordinating, and managing vendors and other approved participants.

• How permits, licenses, insurance, and other regulatory requirements would be verified, coordinated, and maintained.

• Your approach to coordinating security, public safety, sanitation, site maintenance, and other operational support services.

• The technology, systems, or processes you would utilize to manage operations, maintain records, and communicate with City staff.

• Recommended performance measures, reporting methods, and key performance indicators to evaluate operational success.

• Estimated staffing requirements and implementation timeline.

• Recommendations for maximizing activation of the site while maintaining operational efficiency, regulatory compliance, and a positive visitor experience.

• Potential revenue generation opportunities, funding strategies, and approaches to long-term financial sustainability.

• Risks, challenges, and recommendations for mitigating those risks.

• Any additional innovative practices, partnership opportunities, or operational approaches the City should consider.

5. Submission Requirements

Responses should be submitted electronically in PDF format through the City’s solicitation portal by the Submission Due Date and Time due.

6. Disclaimer

This Request for Information (RFI) is issued solely for market research purposes. It is intended to assist the City in understanding currently available vendor compliance monitoring services, industry best practices, available technologies, and potential delivery models.

This RFI does not constitute a solicitation or a promise to issue a future procurement. The City is under no obligation to award a contract, reimburse respondents for any costs incurred in preparing responses, or proceed with any subsequent procurement.

Information received may be used to refine project requirements, develop specifications, estimate costs, and determine the most appropriate procurement method. The City reserves the right to issue a Request for Proposals (RFP), Request for Qualifications (RFQ), Invitation for Bids (IFB), or other solicitation at a future date if it determines that such procurement is in its best interest.