Scope of Work- Portable Ablutions_Final_v3.pdf

REQUIREMENTS FOR FURNISHING AND SERVICING PORTABLE

ABLUTION UNITS AT MINISTRY OF NATIONAL GUARD, KHASHM

AL AN AIRFIELD, RIYADH, KINGDOM OF SAUDI ARABIA

Scope: The Ministry of National Guard (MNG) has a requirement for on-site portable ablution/restroom services located at designated areas throughout Khashm Al An

Airfield (KAA) as identified in Exhibit A, Location and Quantity List, for a one (1) six month base period plus two (2) six month option periods. The Contractor shall furnish all equipment, material, tools, labor, and travel necessary to perform the portable ablution/restroom services. All services shall be conducted within the standard outline in 29 CFR 1910, Occupational Health and Safety. This contract includes all functions, tasks, and responsibilities normally performed by a Portable Sanitation Service provider to include furnishing portable units, cleaning and maintenance of units. The Contractor shall comply with all applicable laws and regulations, including but not limited to Saudi

Arabian Environmental Laws, Occupational Safety and Health Administration (OSHA) regulations, Ministry of National Guard (MNG) and installation regulations.

Additional work requirements:

1. All ablution/restroom units shall be new or like new at beginning of contract with roofs, sides, and floors free of leaks, cracks and holes. All ablution/restroom units shall be delivered and set-up onsite within one (1) week after date of contract.

a. Each ablution/restroom unit shall have its own water supply.

b. Each ablution/restroom shall contain a minimum of four (4) toilets and a minimum of two (2) hand washing sinks.

c. Toilets shall be made from plastic or fiberglass. Use of wooden toilets is not acceptable.

d. Each toilet stall shall be equipped with bidet spray.

2. Each ablution/restroom unit shall be powered by Contractor provided generators.

a. Generators shall be refueled as needed, and maintained to ensure proper operation.

b. Each ablution/restroom unit shall have appropriate lighting.

c. The contractor shall deliver, off-load, and install the generators. The contractor shall supply fuel, diesel tank, cables and power panel.

d. Each ablution/restroom unit shall be Air Conditioned (A/C) and well ventilated to prevent all fumes from remaining in the unit.

e. Each ablution/restroom unit shall have a spring loaded closing mechanism on the door to close it when released.

f. Each ablution/restroom unit shall be able to withstand wind velocity up to 70

Kilometers per Hour (KPH), and at the Contractor’s option, may be anchored to ensure personnel safety.

g. The waste tanks shall be recharged with a sufficient quantity of chemicals to ensure an odorless unit.

3. The Contractor is responsible for obtaining and maintaining permits, licenses, etc.

required to perform services.

4. The Contractor shall thoroughly clean and disinfect the exterior and interior of all ablution/restroom units, including inside of tanks every 3 months.

5. Toilet tanks shall be emptied completely of all waste on a regular basis as specified in Exhibit A, Location and Quantity List.

6. Water tanks servicing Ablution units shall be serviced regularly to ensure a constant supply of water.

7. The Contractor shall keep, posted inside each ablution/restroom, a log sheet reflecting dates and times of service.

8. Each toilet shall be charged with a minimum of five (5) gallons of water and deodorant (if applicable).

9. Contractor shall control all tank odors during all seasons of the year. Contractor may use a deodorant containing a masking color or dye.

10. At a minimum, toilet seats, tank tops, urinals and floors shall be cleaned/disinfected/dried with each service with no less than 1 roll of tissue left in each dispenser or holder.

11. Contractor shall dispose of all collected waste in a sanitary sewer system or other location in accordance with KSA or local environmental codes and regulations.

12. Any unusual problems, such as over use, abuse or vandalism shall be reported immediately to the COR.

13. Maintenance: The Contractor shall perform routine scheduled maintenance on all ablution/restroom units to ensure serviceability. If repairs are required they shall be performed during the scheduled servicing or the unit shall be replaced within

24-48 hours with a serviceable unit.

14. Custodial services shall be provided with one 9 hour shift, commencing at 0600

Sunday-Thursday, and one flexible hours shift not to exceed 9 hours, commencing at 1500 Sunday-Thursday. The flexible hours shift shall remain on-site until the MNG Aviation Brigade maintenance activities are done for the evening.

15. The morning shift shall power-up the generators, and prepare the ablution/restrooms for the daily operations. The flexible hours shift shall clean the units, and power-down the generators prior to their departure.

16. The Contractor shall supply all consumables.

17. Unserviceable: Any ablution/restroom unit that does not meet the above standards, whether identified by the Contractor or Government personnel, shall be replaced within twenty-four (24) hours with a serviceable ablution/restroom unit.

Government personnel will notify the COR of unacceptable deliverables.

Period of Performance:

Base Year: One (1) year after contract award

Options: Two (2) six month options

COR: The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government Furnished Property (GFP); and provide site entry of

Contractor personnel. The Contractor shall coordinate with the COR prior to delivery or movement of any portable ablution/restrooms. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the

COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

Hours of Operation:

Normal Duty Hours - The Contractor is responsible for providing performance/service, services five (5) days a week from the hours of 6:00 a.m. through 11:00 p.m., Sunday through Thursday, except on Saudi holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

Saudi Federal Government Holidays (2022)

Foundation Day Tue, Feb 22, 2022

Eid al-Fitr May 2 – 5, 2022

Eid al-Adha Likely Jul 3 – 13, 2022

Saudi National Day Fri, Sep 23, 2022

Saudi Federal Government Holidays (2023)

Foundation Day Likely Wed, Feb 22, 2023

Eid al-Fitr Likely Apr 22 – 25, 2023

Eid al-Adha Likely Jun 22 – Jul 2, 2023

Saudi National Day Sat, Sep 23, 2023

Inclement Weather Operations - The Contractor shall service portable ablution/restroom units and sumps during periods of inclement weather. In cases of severe weather, the KO may authorize exceptions. When exceptions are granted, the Contractor shall make up all missed services within twenty-four (24) hours after the severe weather has terminated, unless the KO authorizes additional time. Rescheduling to provide make-up services shall not be a basis for a claim by the Contractor for additional compensation.

Place of Performance: The work to be performed under this contract shall be performed at site(s) listed in Exhibit A, Location, Quantity and Frequency List, within the boundaries of Khashm Al An Airfield and the Aviation Brigade areas.

Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. All contractor and subcontractor employees working under this contract shall be identified by a distinctive nameplate, emblem, or patch attached in a prominent place on an outer garment. Employee identification shall not be substituted for KAA badges.

Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

Passes and Badges. All Contractor employees shall obtain the required employee passes.

The Contractor shall, prior to the start of the contract, submit to the KO an estimate of the number of personnel expected at any one time on the contract. Each employee shall wear the MNG issued badge over the front of the outer clothing.

The Contractor shall return the employee's pass and badge within five (5) days when an employee leaves the contractor's service. Passes and badges issued to Contractor employees shall not negate the requirement for employee identification required in the

"Identification of Contractor Employees" paragraph.

The company name shall be displayed on the Contractor's vehicles in a manner and size that is clearly visible. All vehicles shall be maintained in good repair. Privately owned vehicles are not allowed at this job site.

The contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and area commander installation and facility access and local security policies and procedures (provided by the Government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the MNG installation Security

Office. The contractor workforce must comply with all personal identity verification requirements as directed by MNG, and/or local policy.

Safety: In order to provide safety control for protection to the life and health of employees and other persons; for prevention of damage to property, materials, supplies, and equipment; and for avoidance of work interruptions in the performance of this contract, the Contractor shall comply with the following Safety Accident Prevention

Standards: 29 CFR 1910, Occupational Safety and Health Standards; 29 CFR 1926, Safety and Health regulations for Construction; Army Corps of Engineers Manual 385-

11, Safety and Health Requirements Manual. The Contractor shall comply with the above and all other applicable Department of Defense, Army, Saudi Arabia and Local safety and health requirements.

Prevention of Spills: Contractor shall adopt the installation's Spill Prevention Control and Countermeasures Plan (SPCC) if transporting, processing, storing, or in any way managing hazardous waste, hazardous material, petroleum-oils- lubricants, or other restricted items. In case of a spill, the person in control of the spill site or their designated representative shall take appropriate action to protect workers and bystanders;

contain the spill (if it can be done safely); secure the spill site; restrict ignition sources;

and immediately contact the installation Fire and Emergency Services (Fire Department).

Environment and OSHA: The contractor shall comply with all applicable Saudi and local laws, and with the regulations and standards referenced in AR 200-1 and AR 200-2. All environmental protection matters shall be coordinated with the KO/COR. In the event that a regulatory agency assesses a monetary fine against the Government for violations caused by Contractor negligence, the Contractor shall reimburse the

Government for the amount of that fine and all other costs. The Contractor shall also clean up any oil spills that result from the contractor's operations. The Contractor shall comply with the instructions of the KAA Environmental Protection Coordinator with respect to avoidance of conditions which create a nuisance or which may be hazardous to the health of military or civilian personnel. Upon discovery of a serious hazard such as, but not limited to, fire, or large fuel spill, the Contractor shall notify the KO or designated representative and COR.

Reporting Mishaps: The Contractor shall adhere to reporting of mishaps IAW AR 385-

10, The Army Safety Program and DA Pam 385-40, Army Accident Investigations and

Reporting. In addition the Contractor shall report: (1) Injury or occupational illness to on-duty Contractors; (2) Damage to Government Furnish Material, Government Furnish

Property and Government Furnish Equipment provided to a Contractor; (3) Contractor accidents involving MNG property and personnel.

Government Furnished Items and Services: The Government will not provide any services, facilities, utilities (electric if applicable), equipment, or materials to execute tasks in conjunction with this contract.

Quality Assurance Surveillance Plan (QASP):

Purpose- This Quality Assurance Surveillance Plan (QASP) is a Government developed and applied document used to make sure that systematic quality assurance methods are used in the administration of the Performance Based Service Contract (PBSC) standards included in this contract. The intent is to ensure that the Contractor performs in accordance with performance metrics set forth in the contract documents, that the

Government receives the quality of services called for in the contract and that the

Government only pays for the acceptable level of services received.

Authority - Authority for issuance of this QASP is provided under FAR 52.212-4(a), Inspection/Acceptance, which provides for inspections and acceptance of the articles, services, and documentation called for in the contract to be accomplished by the

Contracting Officer or his/her duly authorized representative.

Scope - The Contractor, and not the Government, is responsible for management and quality control actions necessary to meet the quality standards set forth by the contract.

The Quality Assurance Surveillance Plan (QASP) is put in place to provide Government surveillance oversight of the Contractor’s quality control efforts to assure that they are timely, effective and are delivering the results specified in the contract. The QASP is intended to duplicate the Contractor’s Management Plan.

Government Resources – KO – The KO ensures performance of all necessary actions for effective contracting, ensures compliance with the terms of the contract and safeguards the interests of the United States in the contractual relationship. It is the Contracting

Officer that assures that nonconformance’s are identified, and establishes the significance of a nonconformance when considering the acceptability of supplies or services which do not meet contract requirements. The Contracting Officer is ultimately responsible for the final determination of the adequacy of the Contractor’s performance. COR - An individual designated in writing by the Contracting Officer to act as his authorized representative to assist in administering a contract. The source and authority for a COR is the Contracting Officer. COR limitations are contained in the written letter of appointment.

Methods Of QA Surveillance - The below listed methods of surveillance shall be used in the administration of this QASP.

- Customer Feedback – Customer feedback may be obtained either from the results of formal customer satisfaction surveys or from random customer complaints or from facility users. Customer complaints, to be considered valid, must set forth clearly and in writing the detailed nature of the complaint, must be signed and must be forwarded to the COR. The COR shall maintain a summary log of all formally received customer complaints as well as a copy of each complaint in a documentation file. The COR shall also keep the tabulated results of all customer satisfaction surveys on file.

- Random Checks/Inspections on Completion of Workload Tasking – Random checks will be conducted to ensure compliance with the contract performance requirements.

The COR or designated representatives, will conduct the random monitoring.

Identified QA Surveillance (QAS) Items -

QAS may include the following:

- Review of documentation and procedures.

- Review of records and regular reports.

- Inspection/audit of all maintained areas.

- Preparation of QAS report, if applicable, a non-conformance report.

Non-conformances identified by the COR during the quality assurance surveillance process will be documented and forwarded to the KO for action. Non-conformances will be categorized as critical, major or minor. The COR may issue a nonconformance report to the Contractor. If non-conformances are found, it is the responsibility of the

Contractor to make all necessary corrections as required by the Contracting Officer. The

KO will determine when the nonconformance has been resolved. If requested by the KO, the COR will follow-up to verify that corrective action(s) has been successfully taken.