Scope of Work.pdf

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Notice of Intent to Sole Source- Cardio Server (Epiphany) Annual Software Support Services
Solicitation number
IHS1524703_Cardio_Epiphany_Annual_Software_Support_Services
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This is a Scope of Work for an Annual Software Support Agreement Renewal for Cardio Server (Epiphany) at the Chinle Service Unit.

The Chinle Service Unit requires contractor support for Cardio Server middleware that interfaces between Vista Imaging and RPMS systems with medical devices including 12 Lead ECG machines, Cardiac Stress Test equipment, and Pulmonary Function Machines. The software is housed on a virtual server at Chinle Comprehensive Health Care Facility in Chinle, Arizona. The performance period runs from December 6, 2023 through December 3, 2024, with deliverables provided on an as-needed basis. Key contractor responsibilities include maintaining VPN access to server credentials, providing remote support for the Cardio Server modalities, diagnosing and correcting interface problems on the Cardio Server side, assisting with message troubleshooting on the RPMS/Vista Imaging side, and implementing changes necessary to maintain functionality due to system updates. The contractor is not responsible for troubleshooting target services beyond the Cardio Server interface. All Information and Communication Technology deliverables must comply with Revised Section 508 Standards (36 CFR Part 1194) and WCAG 2.1 Level AA standards, with conformance documented via VPAT 2.5 template or HHS Section 508 Accessibility Checklists. Contractor staff must complete annual ISSA and Privacy Act training to maintain system access. The primary point of contact is Myrl "Nick" Bird, Supervisory Nurse, Nursing Informatics, at (928) 674-7803.

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SCOPE OF WORK

Cardio Server (Epiphany) Annual Software Support Agreement Renewal

CHINLE SERVICE UNIT -2026

I. Description of the work to be performed: The Chinle Service Unit needs a contractor to support our middleware that communicates between Vista Imaging and RPMS with our 12 Lead

ECG machines, Cardiac Stress Test, and Pulmonary Function Machines.

II. Background: Chinle Service Unit has acquired and implemented a middleware called Cardio

Server by Epiphany Healthcare Data Management, LLC. This software is housed on a virtual server at Chinle Comprehensive Health Care Facility. This software acts as a go-between with the devices listed above and Vista Imaging and RPMS. It also acts as a platform to provide serial comparison between studies and to ensure provider interpretation is completed and files those interpretations in the medical record.

III. Location of Work: Chinle Comprehensive Health Facility, Wellness Center, Off Highway 191 &

Hospital Drive, Chinle Arizona, 86503

IV. Period of Performance: December 6, 2023-December 03, 2024.

V. Deliverable/Schedule: As Needed during the performance period above

VI. Performance Standards/Requirements:

a. Contractor shall maintain VPN access to server credentials to the Chinle Service Unit

RPMS server.

b. Contractor will provide remote support for Cardio Server for the installed implemented modalities.

c. Contractor will assist with diagnosing and correcting all problems with the Cardio Server side of the interfaces

d. Contractor will assist with checking messages sent and received as needed to enable trouble shooting the RPMS/Vista Imaging side of the interface. Epiphany is not responsible for the trouble shooting of the target service.

e. Contractor will provide for changes required to maintain functionality because of changes to either RPMS or the target services.

f. Section 508 and Accessibility:

• This product must conform to the Revised Section 508 (https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines) and WCAG 2.1 Level AA standards as outlined below.

• Solicitations for supplies and services shall require the submission of a Section 508

Product Assessment Template. The template can be found at https://www.itic.org/policy/accessibility/vpat.

All Information and Communication Technology (ICT) deliverables under this contract

(e.g., websites, applications, electronic documents, and multimedia) must comply with the Revised Section 508 Standards (36 CFR Part 1194) and the Web Content Accessibility

Guidelines (WCAG) 2.1 Level AA standards. The Contractor shall ensure accessibility of all ICT deliverables and provide conformance documentation in the form of a Voluntary

Product Accessibility Template (VPAT®) / Accessibility Conformance Report (ACR), or by completing the HHS Section 508 Accessibility Checklists. The current VPAT 2.5 template includes fields for reporting conformance to WCAG 2.1 and shall be used to document accessibility. The Contractor shall remediate any identified accessibility issues at no additional cost. The Contracting Officer will include the applicable Health and Human

Services Acquisition Regulation (HHSAR) clauses 352.239-73 and 352.239-74 in the solicitation and resulting contract.

VII. Special Requirements:

a. Contractor staff will complete annual ISSA and Privacy Act training as required to maintain access to VPN and Server sign in.

b. Point of contact for this support contract is Myrl “Nick” Bird, Supervisory Nurse, Nursing

Informatics at (928) 674-7803.

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