Scope of Work.pdf

This is a Statement of Work (SOW) for the provision and support of a hematology analyzer to Tsaile Health Center and Rock Point Clinic in Arizona. The contractor must supply one new hematology analyzer capable of performing Complete Blood Count (CBC) and Reticulocyte Count analyses, along with comprehensive support services including reagents, quality controls, calibrators, preventative maintenance, and technical support. The contract operates on a fixed monthly billing model that encompasses all consumables and services necessary for hematology analysis operations.

The contractor is responsible for equipment installation, validation, and staff training on or before March 1, 2026, with a performance period running from March 1, 2026 through February 28, 2027. Work locations are Tsaile Health Center (Navajo Route 64 & 12, Tsaile, AZ) and Rock Point Clinic (N 191 High School Road, Rock Point, AZ). Key contractor obligations include establishing and maintaining the Laboratory Information System (LIS) interface for patient results transmission to RMPS/E.H.R., providing ongoing technical and quality control support during business hours, training laboratory staff on equipment operation and troubleshooting, and submitting invoices via IPP for billing. The point of contact is Colleen Ben, Laboratory Manager, at (928)674-7101 or Colleen.ben@ihs.gov.