Scope_DOL 12_14.pdf

RFP-1240144, Probation Management Services

Municipal Court of Atlanta 150 Garnett Street

Atlanta, GA 30303

SCOPE OF WORK (SOW)

FOR

PROBATION MANAGEMENT SERVICES

The City of Atlanta, Georgia and the Municipal Court of Atlanta, propose to engage the services of a Probation Management firm in a one (1) year contract with two (2) one-year renewal options. The objective of this Request for Proposal (RFP) is to solicit proposals from experienced and qualified prospective service providers (Vendors) who are interested in entering into such a contract and who are capable of assuming and carrying out the services defined herein. This RFP and the subsequent Vendors’ responses shall form the basis for the evaluation, the selection of and the contract with the Selected Vendor.

The City requires the Selected Vendor to exercise high standards in their probationary methodology and techniques.

The Selected Vendor shall, at all times, conduct its probationary business in a professional manner and shall make concerted efforts to preserve the dignity of the City and its citizens.

Each Vendor shall provide in their proposal response a detailed explanation of their company’s probationary management philosophy and methodology and shall provide detailed information regarding the methods they intend to employ in servicing the City’s contract and the fees they intend to charge. Any information provided to the City is subject to open records. Marking information confidential does not automatically exclude it from release.

Hon. Christopher T. Portis Chief Judge

Rashida A. Davis Court Administrator/

Chief Clerk

SCOPE AND CLASSIFICATION

Any and all probation management activities and/or reporting activities performed by the Selected Vendor as a result of this RFP must be accomplished in strict compliance with any and all applicable Federal, Georgia and local laws, as are now in effect or hereafter may be amended.

At a minimum, the Vendor shall address each of the following items within their response to provide probation management services to the City of Atlanta, Georgia, for and on behalf of the Municipal Court of Atlanta:

1. Group I- Supervision Services: The Selected Vendor shall provide extensive misdemeanor probation supervision and management services for the Municipal Court of Atlanta after the issuance of a judicial order, scheduled misdemeanor plea, and arraignment hearings, for the purpose of providing private probation services for each probationer placed on probation during the hearings. The Selected Vendor shall describe its approach to ensuring a probationer complies with the conditions of the probation order.

At minimum, Selected Vendor should address frequency of contact, type and location of contact, interpretative services, method of electronic monitoring, etc. The Municipal Court of Atlanta shall have the sole responsibility of determining the appropriate service(s) for each probationer. In consideration of the probation services provided by the Selected Service Vender, the Municipal Court of Atlanta shall agree that probationers shall be charged the fees as stated in the Cost Proposal.

1.1 Initial Intake & Counseling. The Selected Vendor shall conduct an initial interview with each probationer at the time of his or her sentencing or as soon as is practicable thereafter for purposes of explaining the scope of the Court order relative to fines, fees and/or restitution imposed as well as requirements and conditions, general and special, for probation supervision.

1.2 Evaluations. Selected Vendor shall conduct or complete the referral process for a probationer’s substance abuse evaluation within fifteen (15) days of the initiation of the probation, if ordered by the court. In cases where the probationer has been ordered not to have contact with a victim who shares the same residence, or when otherwise ordered by the court, the Selected Vendor shall verify the probationer’s actual home address. A verification of employment should also occur within thirty (30) days of the probation, unless specifically waived by the court.

1.3 Offender Contact. The Selected Vendor shall meet with each probationer placed on probation under the supervision of the Selected Vendor at least one (1) time every thirty (30) calendar days. Probationers that do not comply with the probation guidelines and the Municipal Court of Atlanta order may be required to meet with their supervisor more than one (1) time every month. This should be no cost to the Court.

1.3.1 Intensive Probation. The Selected Vendor shall provide intensive probation services that may include the requirement(s) for weekly reporting, home visits, telephone contacts, or a combination of any or all of these requirements. For probationers placed on intensive probation, the Selected Vendor shall charge the probationer no more than the amount stipulated in the Fee Schedule one (1) time every month for as long as the intensive probation requirements are in effect.

1.3.2 Pay-only Probation. There is not a minimal contact requirement for pay-only probation.

1.4 Electronic Monitoring. The Selected Vendor should be equipped to provide electronic or GPS monitoring of offenders if required as a condition to probation. Selected Vendor should have at least seven (7) years of experience delivering electronic monitoring equipment, programs, and services. Selected Vendor should describe a plan to provide electronic monitoring and alcohol monitoring in house or refer the probationers to another service provider. Costs associated with electronic monitoring shall be borne by the probationer.

1.5 Drug and Alcohol Testing. The Selected Vendor is required to provide appropriate drug and alcohol testing procedures including but not limited to appropriately observed urine collection for all probationers court ordered to submit to random drug and/or ethyl glucuronide (ETG) testing. Drug abuse testing performed by the contractor must utilize scientific protocols and allow for confirmation testing to be performed by an outside laboratory if probationer disputes results. Information should be provided on the type of testing used, change of custody, and cost to the probationer.

2. GROUP II- Fee Schedule. Be bound by the Court’s fee schedule for services provided to the assigned probationers including, but not limited to basic probation supervision services, electronic offender monitoring, substance abuse detection screens, alcohol monitoring including Breathalyzer/Intoxilyzer and/or ETG testing (or collection of such screen for testing), intensive probation supervision, pre-trial diversion supervision and program related costs, and any other services provided to assigned probationers or individuals being supervised by the Selected Vendor, but not limited to the criteria established in the Scope of Services. A Fee Schedule is attached. The Selected Vendor should provide an itemized bill prepared in accordance with accepted accounting practices for each month for each offenders.

2.1 Fees. Selected Vendor should provide a list of all fees charged to the probationer with an understanding that certain fees may be waived or reduced by the presiding judge under specific circumstances.

2.1.1 No Cost. Indigent offenders shall be supervised at no cost.

2.1.2 Pay Only. Pay-only probation fees shall be capped at three (3) months.

2.1.3 Fee Waiver. Fees may be waived upon the probationer’s fulfillment of the probation terms during the initial 30 days of their sentence.

2.1.4 Payment Options. The Selected Vendor shall provide reasonable payment options for probationers who cannot pay their fines/court costs and assessments at the time of sentencing. The reasonableness of payment options shall be determined by the court.

2.2 Alternative Probation Strategy. The Selected Vendor shall provide an alternative probation strategy for indigent offenders sentenced to probation. Selected Vendor shall describe its approach for providing its proposed services to offenders that have been declared indigent by the court.

2.2.1 Probation Conversion. Vendor should also submit facts to the Court upon which a determination is made that a probationer is lacking the resources to be able to make weekly or monthly payments and how it can possibly be converted to other options.

3. GROUP III- Rehabilitation Services. The Selected Vendor shall prepare referrals and lend assistance to probationers either ordered to receive or who desire employment assistance or other forms of counseling.

3.1 The Selected Vendor shall provide a list of rehabilitative, work, incentive, and job placement services (e.g., anger management, shop lifting prevention, substance abuse, driver improvement, domestic violence, parenting, etc.) with specific descriptions of treatments and outcomes that will be offered to the probationer at no or minimal costs.

3.2 Cost. If a cost is involved, the Selected Vendor shall identify the total cost of the service to the probationer.

4. GROUP IV- Community Service. The Selected Vendor shall coordinate community service work as required as a condition of probation by the Municipal Court of Atlanta.

4.1 The Selected Vendor shall utilize governmental and nonprofit agencies when scheduling probationers to perform community service hours order by the court.

4.2 Monthly tracking of all community service work is required.

4.3 Selected Vendor must describe how they plan to ensure the compliance of community service work.

4.4 The Selected Vendor is not permitted to utilize the service of probationers to perform community service work to the benefit of the Selected Vendor.

5. GROUP V-Special Conditions. The Selected Vendor shall follow up and enforce all special conditions of probation.

5.1 Items of Special Condition. Special conditions include, but not limited to:

5.1.1 Restitution

5.1.2 Fines and Court Costs

5.1.3 Evaluation and Treatment Programs

5.1.4 Community Services

5.1.5 Cost of Supervision Fees

5.1.6 Procurement of Licenses

5.2 Priority Condition. The Selected Vendor shall place priority on payment of restitution.

5.2.1 Waivers by the sentencing court of any special condition of probation shall be noted in the case file.

5.2.2 Selected Vendors should describe the procedures for the waiver of supervision fees, if applicable.

6. GROUP VI- Interpretation Services. The Selected Vendor shall describe its approach for providing its proposed services to non-English speaking probationers, the deaf and hard of hearing probationers.

7. GROUP VII- Collection Services. The Selected Vendor shall collect from probationers if requested by the Municipal Court of Atlanta, court ordered fines, restitution and other costs associated with orders, judgments, and sentences of the Court.

7.1 Selected Vendor shall describe any support it proposes to give the Municipal Court of Atlanta in the collection of fines, fees, court costs and restitution from probationers.

7.1.1 A detailed description of accounting, bookkeeping and remittance procedures to support the proposed collection support shall be provided.

7.2 The Selected Vendor shall provide evidence of the success rate of its proposed collection support system if they have used it elsewhere.

7.3 The Selected Vendor should disclose if they envision the establishment of a reserved account and describe the process for accessing the reserve account, disposition of the reserve, and the amount expected to be set as reserve.

7.4 Financial Process. The Selected Vendor shall describe its approach to the collecting and processing of payments.

7.4.1 The description shall include the collection process, receipting of funds, depositing of funds, and the disbursement process.

7.5 Collection of Fines, Fees, and Other Required Costs. Selected Vendor should provide a schedule for remittance of all fines, fees, and other costs to the court. Collection should include:

7.5.1 Any and all fines, surcharges, court costs and other fees shall be paid to Municipal Court of Atlanta.

7.5.2 Any and all monies collected from probationers by the Selected Vendor must be submitted to the Municipal Court of Atlanta twice a month.

7.5.3 All collections of monies shall make the City first payee and any remaining or residual monies to be collected will be the Selected Vendors responsibility to collect to satisfy any outstanding amounts owed to them.

7.6 The Selected Vendor shall collect from probationers only those fees specified by the Court, and not in excess of those charges listed in the Selected Vendor’s Fee Schedule.

7.6.1 Under no circumstances shall any portion or percentage (%) of any fine monies, or court fees collected be retained by the Selected Service Provider.

7.6.2 A nine dollar ($9.00) per month surcharge shall be collected from each probationer placed on probation by the Selected Vendor, unless the probationer is exempted by the Municipal Court of Atlanta, as required by Georgia law. The surcharge shall be sent by the Selected Vendor to the Georgia Crime Victims Compensation Board on no less than a monthly basis pursuant to O.C.G.A. §17-15-13.

8. GROUP VIII- Staffing. The Selected Vendor shall comply with state and federal laws and regulations with respect to those serving as private probation officers, intake officers, and all employees of the Selected Vendor.

8.1 The Selected Vendor shall submit to the Municipal Court of Atlanta a list of the names of all employees, including those of any subcontractors or independent contractors to be used by the Selected Vendor, if any.

8.2 The list shall include job titles of all employees. An updated list should submit an updated list each year.

8.2.1 Supervisor. The Selected Vendor shall provide information in the RFP response to show that they employ at least one (1) person who is responsible for the direct supervision of probation officers employed by the Selected Vendor and who shall have a minimum of five (5) years of experience in corrections, parole, or probation services pursuant to O.C.G.A. §42-8-107., and

8.2.2 Experience. The Selected Vendor will provide the number of years the company itself has experience in providing services similar to the scope and size contemplated by this RFP.

8.2.3 Private Probation Officers. The Selected Vendor shall ensure and provide an affidavit as part of this RFP response that any person it employs or contracts with as a private probation officer. The Selected Vendor shall employ professional probation officer who meet or exceed the education, training and experience levels required by O.C.G.A. §42-8-107 with the following minimum requirements:

8.2.3.1 Employee is at least twenty-one (21) years of age at the time of appointment to the position of private probation officer;

8.2.3.2 Employee completed a standard two (2) year college

course or have four (4) years of law enforcement experience; provided however that any person who is so employed as a private probation officer as of July 1, 1996, and who has at least six (6) months of experience as a private probation officer shall be exempt from such college requirement;

8.2.3.3 Employee received an initial forty (40) hours of

orientation upon employment and has received twenty

(20) hours of continuing education per annum as approved by the County and Municipal Probation Advisory Council, provided that the forty (40) hour initial orientation shall not be required of any person who has successfully completed a probation or parole officer basic course of training certified by the Peace Officer Standards and Training Council or any private probation officer who has been employed by a private probation corporation, enterprise, or agency for at least six (6) months as of July 1, 1996; and

8.2.3.4 Employee has not been convicted of a felony (the Selected Vendor shall conduct a documented criminal record check on all its private probation officers).

8.3 Professional Staff. The Selected Vendor shall employ professional staff with the following minimum requirements:

8.3.1 A high school diploma or GED; and

8.3.2 No felony convictions (the Selected Vendor shall conduct a documented criminal record check on all its private probation officers).

8.4 Staffing Levels. The Selected Vendor should provide a description of how they plan to staff the organization they will use to provide the services they are proposing. The Court would like the Selected Vendor to consider and provide:

8.4.1 Dedicated staff should manage data and act as supervisory liaison between the Selected Vendor and the Municipal Court of Atlanta.

8.4.2 Dedicated staff during all morning and afternoon calendar sessions of the court to perform intake on sentenced misdemeanants. Selected Vendor should ensure that the assigned case manager attends all scheduled review/ violation hearings and all other criminal hearings as requested by a judge and/or his or her designee.

8.4.3 Provide at least one (1) probation officer for every two (2) judges for the Municipal Court.

8.4.4 Provide at least one (1) intake officer for every two (2) judges for the Municipal Court.

8.4.5 Capacity to ensure that probation officers have no more than three hundred

(300) probationers assigned at any given time. This limit does not apply to pay-only probation cases.

8.4.6 Few changes to the assigned probation officer as possible. In the event that changes are necessary, the vendor should provide the policies in place to ensure continually supervision of the probationer.

9. GROUP IX- Office Location. The Selected Vendor shall maintain an office within the Municipal Court of Atlanta, or within reasonable distance, as determined by the court with office hours that correspond to the Municipal Court of Atlanta’s hours of operation.

9.1 The facility must be compliant with the Americans with Disabilities Act and be reasonably accessible to public transportation.

10. GROUP X- Early Release. The Selected Vendor shall recommend via a confirmation report and/or a termination order to the Municipal Court of Atlanta early probation release if a probationer has fulfilled all court ordered requirements and has paid all fines no later than thirty (30) days after termination.

10.1 Continuing monthly probation supervision fees shall not be assessed against the probationer.

11. GROUP XI-Change in Orders. The Selected Vendor shall advise the Municipal Court of Atlanta, by filing a petition for modification/revocation of probation, or petition for contempt, any time a probationer fails in a material way to comply with the conditions of probation. The petition shall conform to a format adopted by the Municipal Court of Atlanta.

12. GROUP XII- Violation of Probation. The Selected Vendor shall provide notice as required by law and return to the Municipal Court of Atlanta any probationer that does not, in the opinion of the Selected Vendor, comply with the terms set forth in the court order of probation at which time the probation officer shall testify or provide an affidavit as to the circumstances of the case, giving the probationer full opportunity to refute any or all points.

12.1 The officer shall comply with the Municipal Court of Atlanta’s ruling in reference to sentencing or possible revocation of probation pursuant to the Court’s procedures and Georgia law.

13. GROUP XIII- Assistance Locating Probation Violator. The Selected Vendor shall assist the Municipal

Court of Atlanta and law enforcement authorities in tracking absconders through the submission of an absconder investigation report which details the probationer’s personal history and employment information, the circumstances of his or her violations, and his or her last known whereabouts. This report shall be made available upon request from the Court.

14. GROUP XIV- Required Certification. The Selected Vendor shall be certified as a Georgia Crime Information Center non-terminal user.

14.1 Vendor shall be granted access to both Georgia Crime Information Center and National Crime

Information Center criminal history record information.

14.1.1 The Court shall assist the Selected Vendor in obtaining access to criminal histories in the

Georgia Crime Information Center and National Crime Information Center through local law enforcement in order for the Selected Vendor to conduct pre-sentence, probationer investigations and enter court dispositions as may be requested by the Court.

15. GROUP XV- Records. The Selected Vendor shall maintain computerized case files on each probationer to document compliance with the terms and conditions of probation, reporting dates, and contacts as they occur, and the amounts and dates of all monies collected in accordance with O.C.G.A. §42-8-108.

15.1.1 When requested, the Selected Vendor shall make all fiscal and program records available for review within ten business (10) days of the initial request.

16. GROUP XVI- Confidentiality. The Selected Vendor shall declare and maintain in a “confidential” manner all reports, files, records, and papers of whatever kind relative to the supervision of probationers and shall make the same available only to authorized employees of the Selected Vendor and authorized personnel of the Municipal Court of Atlanta, or as otherwise required by O.C.G.A. §42-8-109.2. All information must be maintained and in compliance with the Georgia Open Records Law.

16.1 The Selected Vendor shall not disclose any data, facts or information concerning services performed for the City or obtained while performing such services, except as authorized by the City in writing, or as may be required by law.

17. GROUP XVII- Reporting and Data Requirements. Maintain reporting techniques that will better assist in determining accountability for services. The Municipal Court of Atlanta reserves the right to change reporting requirements/ formats from time to time and to increase or diminish the amount of any other class of work as may be deemed necessary by actual demand of service.

17.1 Written Reports. Provide monthly written reports to the Municipal Court of Atlanta listing the services rendered and provide such other reports as requested by the Municipal Court of Atlanta which may include but is not limited to statistical reports, caseload data, and other records documenting the identity of the probationer, the status of each probationer’s case, the services provided, and the monies collected in accordance with the Department of Community Supervision (DCS) Board Rule 105-2-13. The following performance measures are a minimum of the type of data the Court is required to track:

17.1.1 All new cases per month

17.1.2 All warrants issued by month

17.1.3 All probation terminations – list and summary account

17.1.4 A balance summary sheet for the month

17.1.5 A fines balance report that shows all cases with activity for the month, open cases with ticket #, name, sentence date, ordered amount, current balance, and balances for dispersals showing previous balances and current. Ending balances must agree with the balance summary report.

17.2 Quarterly Reports. The Selected Vendor shall provide quarterly reports to the Municipal Court of Atlanta in accordance with O.C.G.A. §42-8-108. The reports should include a summary of the following:

17.2.1 number of offenders under supervision, including the number of face-to-face contacts with the offenders;

17.2.2 the amount of fines, statutory surcharges, and restitution collected;

17.2.3 the amount of fees collected and the nature of such fees, including probation supervision fees, rehabilitation programming fees, electronic monitoring fees, drug or alcohol detection device fees, substance abuse or mental health evaluation or treatment fees if such services are provided directly or otherwise to the extent such fees are known, and drug testing fees;

17.2.4 the number of community service hours performed by probationers under supervision;

17.2.5 a listing of any other service for which a probationer was required to pay to attend;

17.2.6 the number of offenders for whom supervision or rehabilitation has been terminated and the reason for the termination;

17.2.7 and the number of warrants issued during the quarter, in such detail as DCS may require.

17.3 Financial Reports. The Selected Vendor shall maintain financial records, capable of being audited, of all fines, restitution, and supervision fees received, expended, and disbursed. An annual financial report, audited and certified by a licensed, independent Certified Public Accountant, shall be provided to the Court within one hundred twenty (120) days of the of the Selected Vendor’s fiscal year. The certified financial report should be in such detail as to disclose the revenues, expenses, and disbursements relating to the services provided.

18. GRPUP XVIII- Technology. The Selected Vendor must have the ability to integrate the collection of data and payment information with the Municipal Court of Atlanta’s Case Management System (currently Benchmark).

18.1 The responsibility of data assurance, integrity, and security is the responsibility of the Selected Vendor and must meet the standards established by best business practices and regulatory statutes.

18.2 If the Selected Vendor uses a different software, the Selected Vendor should describe the software and use of technology in recordkeeping that it plans to use. The Court requires the

Selected Vendor to provide access to their online case management software twenty-four (24) hours a day, seven (7) days a week.

19. GROUP XIX- Compensation. Services performed shall be provided at no cost to the City. The Selected

Vendor shall derive compensation for services solely from the probationers receiving its services. The Selected Vendor’s fee schedule for services shall remain firm with no increases for the term of the Agreement.

20. GROUP XX- Financial Interest. The Selected Vendor shall not own nor have a controlling interest in any finance business or lending institution that makes loans to probationers under its supervision for the payment of probation fees or fines.

20.1 The Selected Service Provider, nor any employees, agents or representatives, engage in any employment, business, or activity that interferes or conflicts with the duties and responsibilities of this RFP or resulting Contract.

20.2 The Selected Vendor nor any of its employees, agents or representatives, own, operate or have any financial interest in, be an instructor at, or be employed by any private entity that provides drug or alcohol education services or offers a DUI Alcohol or Drug Use Risk Reduction Program certified by the Department of Human Resources.

20.3 The Selected Service Provider, nor any of its employees, agents or representatives, specify or favor, directly or indirectly, a particular DUI Alcohol or Drug Use Risk Reduction Program that a probationer may or shall attend.

20.4 This paragraph shall not prohibit furnishing any probationer, upon request, with the names, addresses and telephone numbers of known, certified DUI Alcohol or Drug Use Risk Reduction Programs. Nor shall any owner, employee with a controlling interest, or principle of the Selected Vendor be a member of the Georgia Bar practicing criminal defense law in the Atlanta Judicial Circuit or any Municipal Courts within the Atlanta Judicial Circuit.

21. GROUP XXI- Conflicts of Interest. The Selected Vendor shall have no interest and will not acquire any interest, direct or indirect, that would conflict in any manner or degree with the performance of services to the City.

21.1 The Selected Vendor shall further state that in rendering services to the City that no persons having any such interest shall be employed by the Selected Service Provider. The Selected Vendor assumes full responsibility for knowing whether its officers, employees, agents or anyone providing services as a result of an award to this RFP have any such interest and for certifying the absence of such conflict to the City.

21.2 Immediate Disclosure. During the course of performing services for the City, the Selected Vendor shall disclose immediately to the City, by affidavit, every known or apparent conflict of interest and every ostensible or potential conflict of interest of the Selected Vendor’s owners, officers, employees, agents or anyone providing services as a result of an award to this RFP.

21.3 Continuing Duty to Disclose. The duty to disclose is a continuing duty.

21.4 Material Obligation. Such disclosure is a material obligation of this agreement and the Selected Vendor’s failure to comply with these provisions affords the City the right to pursue any and all remedies for breach of agreement. In the event of an apparent or actual conflict of interest during the course of performance, the City may terminate the agreement by written notice.

21.5 Damages or Remedies. Nothing herein shall be construed as limiting or waiving the right of the City to pursue damages or other remedies.

21.6 Types of Conflicts of Interest. A conflict of interest includes any circumstance, which might influence or appear to influence the judgment of the Selected Service Provider, and the Selected Vendor shall disclose the same.

21.6.1 The Selected Vendor shall disclose the acceptance of compensation, monetary or otherwise, from more than one (l) payor or party for services on the same project or related project.

21.6.2 The Selected Vendor shall disclose the direct or indirect solicitation or acceptance of financial or other consideration from parties other than the City for work on the project to which this agreement pertains.

21.6.3 A conflict of interest of the Selected Vendor’s owners, officers, employees, agents, or anyone providing services as a result of an award to this RFP shall be deemed a conflict of interest of the Selected Vendor, giving rise to the duty to disclose.

21.7 Relationships. The Selected Vendor shall state whether any owner, employee, agent, or representative who is or will be directly involved in the project, in the last ten (10) years; (i) has or had directly or indirectly, a business relationship with the City; (ii) directly or indirectly has received revenues from the City or (iii) directly or indirectly has received revenues from conducting business on City property or pursuant to any contract with the City.

21.7.1 The Selected Vendor shall state whether any owner, employee, agent, or representative who is or will be directly involved in the project has or had within the last ten (10) years a direct or indirect business relationship with any elected or appointed City official or with any City employee.

22. GROUP XXII- Transition Plan. Selected Vendor should provide a transition plan to supervise and acquire existing probation supervision cases.

22.1 Plan Outline. The plan should outline the following:

22.1.1 Objectives

22.1.2 Action steps

22.1.3 Responsible staff

22.1.4 Target dates for completion

22.2 Expired Contract. If the contract moves to another provider, the Selected Vendor must fully cooperate with the transition to a subsequent provider.

22.2.1 Within thirty (30) calendar days of Contract termination with the City, the Selected Vendor shall return/turn over to the Municipal Court of Atlanta all files, documents, correspondence, papers and databases applicable to the City’s Contract and required herein, together with all relevant information concerning the status of each and every probationer, the fines due and payable and payments made or promised, and locations and information held by the Selected Vendor which could assist in locating any absconders.

22.2.2 Cost. This obligation shall be carried out by the Selected Vendor at no cost to the City.

23. GROUP XXIII- Insurance. The Selected Vendor shall maintain, at its sole expense, at all times during the Term comply with the insurance and bonding requirements set forth in Appendix B.

24. GROUP XXIV- Indemnification. The Selected Vendor shall comply with the indemnification provisions set forth in the Agreement.