Final_-_Shipping_and_Packing_Solicitation_Services.doc

U.S. Embassy Dhaka, Bangladesh

Date: 06/19/2014 Dear Prospective Offeror:

SUBJECT: SBG30014R0001 – Shipping and Packing Services Solicitation

The Embassy of the United States of America invites you to submit a proposal for customized packing, freight handling, forwarding, cargo storage, custom clearance and other related services that apply to shipments originating from, consigned to, routed through, and/or moved within the geographic area(s) of Dhaka.

The Embassy intends to conduct a pre-proposal conference to discuss the requirements of this solicitation will be held on July 1, 2014 at 1100 am at the GSO Annex building, American Embassy, Baridhara, Dhaka – 1212, Bangladesh. All prospective offerors who have received a solicitation package are requested to attend the pre-proposal conference. Please see details in section L.6.1-L.6.5.

Your proposal must be submitted in a sealed envelope marked "Proposal Enclosed" to

Brad Page, GSO Annex building, American Embassy, Baridhara, Dhaka – 1212, Bangladesh on or before 1600hrs on July 22, 2014. No proposal will be accepted after this time.

In order for a proposal to be considered, you must also complete and submit the following:

1.

SF-33

2.

Section B, Pricing Schedule

3.

Section K, Representations and Certifications;

4.

Additional information as required in Section L.

Direct any questions regarding this solicitation to Mr. Brad Page – Contracting Officer by e-mail at ProcDhaka@state.gov.

The U.S. Government intends to award a contract to the responsible company submitting an acceptable offer at the lowest price. We intend to award a contract based on initial proposals, without holding discussions, although we may hold discussions with companies in the competitive range if there is a need to do so.

Sincerely, Brad Page Contracting Officer

UNDER DPAS (15 CFR 350)

2 | 89

2. CONTRACT (Proc. Inst. Ident.) NO.

3. SOLICITATION NO.

SBG30014R0001

4. TYPE OF SOLICITATION

[ ] SEALED BID (IFB)

[x] NEGOTIATED (RFP)

5. DATE ISSUED

June 19, 2014

6. REQUISITION/PURCHASE NO.

7. ISSUED BY CODE

8. ADDRESS OFFER TO (If other than item 7)

American Embassy, Dhaka, Bangladesh Phone: 880-2-8855500 Fax: 880-2-8822551

NOTE: In sealed bid solicitation "offer" and "offeror” mean "bid" and "bidder".

SOLICITATION

9. Sealed offers in original and all copies for furnishing the supplies or services in the Schedule will be received at the place specificed, in the depository located in GSO Annex building, American Embassy, Baridhara, Dhaka – 1212, Bangladesh until 1600hrs local time on July 22, 2014 CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L. Provision No. 52.215-1. All offers are subject to all tems and conditions contained in this solicitation.

10. FOR INFORMATION

CALL:

A. NAME

Brad Page

B. TELEPHONE (NO COLLECT CALLS)

880-2-8855500

C. E-MAIL ADDRESS

ProcDhaka@state.gov

11. TABLE OF CONTENTS

OTHER STATEMENTS OF OFFERORS

OFFER (Must be fully completed by offeror)

NOTE: ITEM 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

12. In compliance with the above, the undersigned agrees, if this offer is accepted within calendar days (120 calendar days unless a different period is inseted by the offer) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT

SEE 14

(See section I, Clause No 52.232-8)

10 CALENDAR DAYS

20 CALENDAR DAYS

30 CALENDAR DAYS

CALENDAR DAYS

(The offeror acknowledges receipt of amendments to the solicitation and related documents ) numbered and dated:

15A.

NAME

CODE

FACILITY

16. NAME AND TITLE OF PERSON AUTHORIZED

AND

ADDRESS

OF

OFFEROR

TO SIGN OFFER (Type or print)

15B. TELEPHONE NO. (Include area code)

15C. CHECK IF REMITTANCE ADDRESS [ ]

IS DIFFERENT FROM ABOVE - ENTER

SUCH ADDRESS

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEM NUMBERED

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION:

[ ] 10 U.S.C. 2304(c)( ) [ ] 41 U.S.C. 253(c)( )

23. SUBMIT INVOICES TO ADDRESS SHOWN IN

(4 copies unless otherwise specified)

ITEM

24. ADMINISTRATION BY (If other than Item 7) CODE

25. PAYMENT WILL BE MADE BY CODE

26. NAME OF CONTRACTING OFFICER (Type or print)

27. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

28. AWARD DATE

IMPORTANT - Award will be made on this form, or on the Standard Form 26, or by other authorized official written notice.

NSN 7540-01-152-8064

STANDARD FORM 33 (REV 9-97)

PREVIOUS EDITION NOT USABLE

Prescribed by GSA

PART I – THE SCHEDULE

SECTION B - SUPPLIES OR SERVICES AND PRICES/COSTS

B.1

SCOPE OF SERVICES

The Contractor shall provide services for the U.S. Embassy, Dhaka in accordance with Section C - Description/Specifications/Work Statement and the Exhibits contained in Section J of this contract.

Nothing in this contract shall prohibit the Government, at its discretion, from using International-Through-Government-Bill-of-Lading (ITGBL) contractor(s) (door-to-door) for movement of effects to any destination covered by ITGBL tender(s) in effect. The Government reserves the right to assign these ITGBL shipments without recourse by contractors awarded a contract from this solicitation so long as the guaranteed minimum is met.

B.2

TYPE OF CONTRACT

This is a fixed-price indefinite-delivery, indefinite-quantity, type contract. Orders will be placed by firm, fixed- price task orders.

For each year of the contract, the U.S. Government guarantees a minimum order of BDT 632,000.00 or USD 8,000.00. The maximum amount of shipping/packing services each year of this contract will not exceed BDT 118,500,000.00 or USD 1,500,000.00 Individual purchases shall be documented as follows:

All services under this contract shall be performed on the basis of individual task orders “OF347”.

B.3

LEVEL OF EFFORT

(a) The Contractor shall provide the services for the base period of the contract at the rates shown in Section B and any option years exercised by the Government.

(b) The quantities of supplies and services specified in the Schedule are estimates only and are not guaranteed by this contract.

(c) The Government may issue orders requiring delivery to multiple destinations or performance at multiple locations. Except as specified in the Delivery-Order Limitations clause or in the paragraph below, there is no limit on the number of orders that may be issued/ordered.

B.4

PRICING

(a) For satisfactory performance of all the scheduled service required under this contract, the Government shall pay the Contractor a fixed-price per unit of service.

(b) The cost of Workers’ Compensation War-Hazard Insurance Overseas (See Section I, FAR 52.228-4) is not reimbursable and shall be included in the Contractor’s rates.

(c) U.S. firms are eligible to be paid in U.S. dollars. U.S. Firms desiring to be paid in U.S. dollars should submit their offers in U.S. dollars. A U.S. firm is defined as a company which operates as a corporation incorporated under the laws of a state within the United States. Any firm, which is not a U.S. firm, is a foreign firm. Any firm that does not meet the above definition of U.S. firm shall submit its prices and receive payment in local currency.

(d) VALUE ADDED TAX.

VALUE ADDED TAX (VAT). The Contractor shall include VAT as a separate charge on the Invoice and as a separate line item in Section B.

B.5 BASE PERIOD PRICES: (Base Year: November 01, 2014 to October 31, 2015)

a) EXPORT SERVICES:

Packing, transportation, storage

(contractor’s or port’s warehouse), Documents processing & shipment, customs clearance and demurrage charges (if any) etc. of

11500

11500

23000

34500

(b) IMPORT SERVICES:

Documents processing & shipment, customs clearance, transportation, storage (contractor’s or port’s warehouse), unpacking, demurrage charges etc. of :

11500

11500

34500

57500

(c) Local PACKING & UNPACKING:

115000

115000

ESTIMATED SUB TOTAL

VAT

TOTAL

*This estimated amount is based on total estimated Government requirements. This means that if more than one award is made, the estimated amount of work awarded under task order(s) to any single contractor will be less than the amount shown.

“Note: “The prices set forth herein include all storage charges. The contractor shall be responsible for payment of any and all storage charges.

The Government will not reimburse the contractor for those payments, except to the extent that those payments were included in the firm-fixed unit prices for the respective contract line items in this contract. Payments by the Government will be limited to completed and accepted work at the unit prices set forth in this contract.”

** Note: In cases of less than a container prices are determined to be measured by KG and in cases of full container shipment, prices are determined as per container sizes.

“The prices set forth herein include all customs clearance charges. The contractor shall be responsible for payment of any and all customs clearance charges and demurrage charges to the appropriate authorities. The Government will not reimburse the contractor for those payments, except to the extent that those payments were included in the firm-fixed unit prices for the respective contract line items in this contract. Payments by the Government will be limited to completed and accepted work at the unit prices set forth in this contract.”

B.6 FIRST OPTION YEAR PRICES: (November 01, 2015 to October 31, 2016)

a) EXPORT SERVICES:

Packing, transportation, storage

(contractor’s or port’s warehouse), Documents processing & shipment, customs clearance and demurrage charges (if any) etc. of

11500

11500

23000

34500

(b) IMPORT SERVICES:

Documents processing & shipment, customs clearance, transportation, storage (contractor’s or port’s warehouse), unpacking, demurrage charges etc. of :

11500

11500

34500

57500

(c) Local PACKING & UNPACKING:

115000

115000

*This estimated amount is based on total estimated Government requirements. This means that if more than one award is made, the estimated amount of work awarded under task order(s) to any single contractor will be less than the amount shown.

“Note: “The prices set forth herein include all storage charges. The contractor shall be responsible for payment of any and all storage charges.

The Government will not reimburse the contractor for those payments, except to the extent that those payments were included in the firm-fixed unit prices for the respective contract line items in this contract. Payments by the Government will be limited to completed and accepted work at the unit prices set forth in this contract.”

** Note: In cases of less than a container prices are determined to be measured by KG and in cases of full container shipment, prices are determined as per container sizes.

“The prices set forth herein include all customs clearance charges. The contractor shall be responsible for payment of any and all customs clearance charges and demurrage charges to the appropriate authorities. The Government will not reimburse the contractor for those payments, except to the extent that those payments were included in the firm-fixed unit prices for the respective contract line items in this contract. Payments by the Government will be limited to completed and accepted work at the unit prices set forth in this contract.”

B.7 SECOND OPTION YEAR PRICES: (November 01, 2016 to October 31, 2017)

a) EXPORT SERVICES:

Packing, transportation, storage

(contractor’s or port’s warehouse), Documents processing & shipment, customs clearance and demurrage charges (if any) etc. of

11500

11500

23000

34500

(b) IMPORT SERVICES:

Documents processing & shipment, customs clearance, transportation, storage (contractor’s or port’s warehouse), unpacking, demurrage charges etc. of :

11500

11500

34500

57500

(c) Local PACKING & UNPACKING:

115000

115000

*This estimated amount is based on total estimated Government requirements. This means that if more than one award is made, the estimated amount of work awarded under task order(s) to any single contractor will be less than the amount shown.

“Note: “The prices set forth herein include all storage charges. The contractor shall be responsible for payment of any and all storage charges.

The Government will not reimburse the contractor for those payments, except to the extent that those payments were included in the firm-fixed unit prices for the respective contract line items in this contract. Payments by the Government will be limited to completed and accepted work at the unit prices set forth in this contract.”

** Note: In cases of less than a container prices are determined to be measured by KG and in cases of full container shipment, prices are determined as per container sizes.

“The prices set forth herein include all customs clearance charges. The contractor shall be responsible for payment of any and all customs clearance charges and demurrage charges to the appropriate authorities. The Government will not reimburse the contractor for those payments, except to the extent that those payments were included in the firm-fixed unit prices for the respective contract line items in this contract. Payments by the Government will be limited to completed and accepted work at the unit prices set forth in this contract.”

B.8 THIRD OPTION YEAR PRICES: (November 01, 2017 to October 31, 2018)

a) EXPORT SERVICES:

Packing, transportation, storage

(contractor’s or port’s warehouse), Documents processing & shipment, customs clearance and demurrage charges (if any) etc. of

11500

11500

23000

34500

(b) IMPORT SERVICES:

Documents processing & shipment, customs clearance, transportation, storage (contractor’s or port’s warehouse), unpacking, demurrage charges etc. of :

11500

11500

34500

57500

(c) Local PACKING & UNPACKING:

115000

115000

*This estimated amount is based on total estimated Government requirements. This means that if more than one award is made, the estimated amount of work awarded under task order(s) to any single contractor will be less than the amount shown.

“Note: “The prices set forth herein include all storage charges. The contractor shall be responsible for payment of any and all storage charges.

The Government will not reimburse the contractor for those payments, except to the extent that those payments were included in the firm-fixed unit prices for the respective contract line items in this contract. Payments by the Government will be limited to completed and accepted work at the unit prices set forth in this contract.”

** Note: In cases of less than a container prices are determined to be measured by KG and in cases of full container shipment, prices are determined as per container sizes.

“The prices set forth herein include all customs clearance charges. The contractor shall be responsible for payment of any and all customs clearance charges and demurrage charges to the appropriate authorities. The Government will not reimburse the contractor for those payments, except to the extent that those payments were included in the firm-fixed unit prices for the respective contract line items in this contract. Payments by the Government will be limited to completed and accepted work at the unit prices set forth in this contract.”

B.9 FOURTH OPTION YEAR PRICES: (November 01, 2018 to October 31, 2019)

a) EXPORT SERVICES:

Packing, transportation, storage

(contractor’s or port’s warehouse), Documents processing & shipment, customs clearance and demurrage charges (if any) etc. of

11500

11500

23000

34500

(b) IMPORT SERVICES:

Documents processing & shipment, customs clearance, transportation, storage (contractor’s or port’s warehouse), unpacking, demurrage charges etc. of :

11500

11500

34500

57500

(c) Local PACKING & UNPACKING:

115000

115000

*This estimated amount is based on total estimated Government requirements. This means that if more than one award is made, the estimated amount of work awarded under task order(s) to any single contractor will be less than the amount shown.

“Note: “The prices set forth herein include all storage charges. The contractor shall be responsible for payment of any and all storage charges.

The Government will not reimburse the contractor for those payments, except to the extent that those payments were included in the firm-fixed unit prices for the respective contract line items in this contract. Payments by the Government will be limited to completed and accepted work at the unit prices set forth in this contract.”

** Note: In cases of less than a container prices are determined to be measured by KG and in cases of full container shipment, prices are determined as per container sizes.

“The prices set forth herein include all customs clearance charges. The contractor shall be responsible for payment of any and all customs clearance charges and demurrage charges to the appropriate authorities. The Government will not reimburse the contractor for those payments, except to the extent that those payments were included in the firm-fixed unit prices for the respective contract line items in this contract. Payments by the Government will be limited to completed and accepted work at the unit prices set forth in this contract.”

B.10

GRAND TOTAL

Base Year:

Option Year 1:

Option Year 2:

Option Year 3:

Option Year 4:

TOTAL (Base plus Option years):

PART I, THE SCHEDULE;

SECTION C - DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

C.1

PERFORMANCE WORK STATEMENT - SHIPPING/PACKING SERVICES

C.1 Work Requirements

C.1.1 General. The Contractor shall provide services for the United States Mission, Dhaka, Bangladesh as described. This consists of packing, freight handling, forwarding, cargo storage, document processing, customs clearance and other related services that apply to shipments originating from, consigned to, routed through, and/or moved within the geographic area(s) of Dhaka, Chittagong, Khulna, and Benapole, Bangladesh.

The Contractor shall furnish all managerial, administrative, direct labor personnel, materials and transportation and document processing that is necessary to accomplish all work as required by this contract. Contractor employees shall be on site only for performance of contractual duties and not for other business purposes. Performance requirements for required work are described below.

C.1.2 Personnel. The Contractor shall provide a qualified work force capable of providing the services specified in this contract.

C.2 Definitions

"Article" means one item, piece, or package and contents thereof received by the Contractor as listed on the inventory. It can be household effects, professional books, papers and equipment, privately owned vehicles, or general effects included in a shipment.

"Calendar Day" means the twenty-four hour period from midnight to midnight. Saturdays, Sundays and all holidays are considered calendar days.

"Cargo" means any items consigned to the Contractor under this contract for inbound or outbound shipment, whether consisting of household effects or of U.S. Government owned materials.

"Client" means all United States mission personnel for whom the required services are to be rendered.

"COR" means the Contracting Officer's Representative, appointed in accordance with Section G of this contract.

"Cube" means the cubic measure of space occupied by a given article after it has been packaged for shipment.

“Documents Processing”: “Documents Processing” includes the pick-up, transportation, delivery, preparation, and certification as needed to process official and personal shipments through local authorities including but not limited to the Ministry of Foreign Affairs, National Board of Revenue, local Customs Authorities at Ports of entry, Port Authorities, the Office of the Chief of Customs Import and Export (CCI&E), the US Embassy Customs and Shipping Office as well as the offices of local couriers such as FedEx and DHL as needed.

“ICD” means Inland Container Depot, Dhaka.

“LCL” means Less Than a Container Load Cargo.

"Estimator" means the Contractor employee who has the responsibility to evaluate and provide calculations of the price of packing work to be undertaken. This employee shall provide all calculations in writing.

"Government" means the Government of the United States of America unless specifically stated otherwise.

"Gross Weight" means the weight of the packed shipping container, including the articles packed therein and all materials used for wrapping, cushioning, banding, waterproofing, packaging, blocking and bracing the container.

"Household Effects" means those items that are the personal property of post officials, and are therefore to be packed and transported at U.S. Government expense. This includes furniture, personal effects and consumables that, because of volume and weight, are shipped via surface freight. (Note: See the clause in Section D entitled "Prohibited Items" for a listing of items which are not to be packed or transported at U.S. Government expense).

"Inventory" means a contractor-prepared list originated at the time the goods are packed. Each inventory is to be reviewed and signed by the client then turned over to the Contracting Officer's Representative.

"Lift Van" means a wooden storage crate.

“Modular Containers” – lift vans that are reduced in size to accommodate a particular shipment.

"Net Weight" means the gross weight of a shipment less its tare weight.

"Ordering Officer" means the Contracting Officer of the U.S. Post.

Packing/Unpacking: “Packing/Unpacking” shall be in accordance with U.S. Customs Regulations and includes the activities required to wrap and protect an article, properly place the article in the appropriate carton or box, and stow the article and its carton or box in a lift van of sufficient size and constructed in accordance with US Embassy specifications. This includes obtaining customes clearances and required documentation for shipping via surface or air as required. Packing/Unpacking also includes the creation of a packing list and inventory as well as a weight certificate of the subject shipment.

"Packaging" means application or use of protective measures, including appropriate protective wrappings, cushioning and interior containers.

"Professional books, papers, and equipment" means reference material, instruments, tools, and equipment peculiar to technicians, mechanics and members of the professions and special skill areas; specialized, job-related clothing not considered to be normal or usual clothing; communication equipment used by members in association with their particular specialty; and military and individually owned or specifically issued field clothing and equipment.

"Services" means the services performed, workmanship, and material furnished or utilized in the performance of the services.

"Storage Pack" means the final result of wrapping and protecting of articles, and then properly placing these articles in appropriate cartons and boxes, and then storing these articles/cartons in storage pallet boxes as loose pack storage.

"Tare Weight" means the weight of an empty shipping container, excluding all materials used for wrapping, cushioning, banding, waterproofing, packaging, blocking and bracing articles within the exterior container.

"Unaccompanied Air Baggage (UAB)" means that portion of the total weight allowance of personal property that the client is permitted to ship via airfreight. UAB typically includes those items required for short-term housekeeping, such as clothing, linen, and kitchen items.

“Demurrage charges” refers to the charges incurred by the Shipping Line and the Port Authorities if the consignment is not cleared within 4 business days from the date of arrival of the shipment at the Inland Container Depot, Dhaka & Chittagong Ports, or within a maximum 3 business days from the date of arrival of the shipment at the Hazrat Shah Jalal International Airport, Dhaka provided the contractor has received the necessary documentation as mentioned (C.18.5. a-d).

C.3

GENERAL REQUIREMENTS

Packing of client Household Effects or Government-owned materials for transportation is a highly specialized function. The measure of performance shall be the condition of packed articles upon arrival at their destination. The Contractor must appreciate the importance of family possessions and U.S. Government property and always take the greatest care in handling and packing such articles. No claim for any additional compensation shall be considered unless it has been authorized by the Government in writing in advance. The Government shall not be responsible for any work performed that is not specifically provided for under the terms of this contract or authorized by the Government in writing in advance.

C.3.1.

TASK ORDERS: All services under this contract shall be performed on the basis of individual task orders from the Contracting Officer.

C.3.2.

FIXED PRICES: The contractor warrants that the prices include all expenses incident to the services performed and materials to be provided. Payment shall be limited to actual services performed. Any services that the post may request and authorize shall be performed by the contractor at the prices in Section B of this contract for the labor and material required.

C.4

PACKING SPECIFICATIONS AND RESPONSIBILITIES

Labor employed to perform services under this contract shall be experienced and competent in the performance of such services. Those employees who perform services at the client's office or residence shall be neat and in uniform identifying them as employees of the Contractor.

C.4.1 Packing Services

C.4.1.1 The Contractor agrees to provide complete services for surveying, packing, crating, weighing, marking and documenting the inventory of household effects, surface baggage and official Government shipments of commodities including, but not limited to, household effects, office and residential furniture, vehicles, and equipment and supplies for shipment within and from Bangladesh. Such services will be performed on goods located primarily within the Dhaka metropolitan area, but also other areas of Bangladesh, as requested.

C.4.1.2 . The Contractor shall provide all necessary packing and crating material required by this specification and standard industry practice for the services under this contract.

C.4.1.3. At the request of the Contracting Officer's Representative (COR), the contractor shall survey the goods to be packed and furnish the Government with a written estimate of the weight and required number of lift vans or other containers in which to pack the goods to be shipped. The Contractor shall transport packing materials and vans to the designated location ready to perform the services required on the date and at the same time specified by the COR. The Government shall notify the Contractor 48 hours in advance unless otherwise mutually agreed. Any services performed outside of normal business hours as may be agreed upon between the parties to this contract shall be for the mutual convenience of the contracting parties and shall create no liability on the part of the Government for overtime or premium pay charges. After packing, the loaded lift vans shall be removed from the client’s residence to the contractor’s warehouse to an area reserved for the US Embassy at the contractor’s own expense.

Packed items for AIR Freight shall not exceed the following standard measurements and weights:

4.24 cubic meters or 15 cubic feet; 1.524 meters or 60 linear inches; or 90.90 kilograms or 200 pounds per carton.

C.4.1.4. The Contractor shall provide export packing and related services following the best commercial practices to insure a shipment of the least tare weight and smallest cubic measurement that is compatible with assurance of transportation to destinations without damage or pilferage to containers or contents. Export packing shall include, but shall not be limited to, the following:

· Accurate weighing of items with the use of a digital scale.

· Padding, dunnage and packing into cases, barrels or crates of all fragile items.

· Wrapping in waterproof paper and padding all items of furniture, television sets and other valuable equipment. The Contractor shall crate this item. The Contractor shall place these items in the lift vans so as to prevent damage or shifting while in transit.

· Lift vans should be well waterproofed inside and have a roof made of galvanized metal sheet.

· Padding securely all mirrors and framed pictures, electronics, marble tops, etc., in crates made to the proper size of good packing grade dry lumber with least tare weight.

· All rugs and carpets shall be mothproofed, and crated or wrapped without folding.

· Packing clothing items, linens, bedding, lampshades and similar items in containers lined with tissue paper, carefully, to prevent excessive wrinkling or folding.

· Freezers or refrigerators shall be dry inside and the Contractor shall pad and secure all removable shelving and interior parts to prevent breakage or damage.

· Applying tightly and securely adequate steel banding to all wooden cases and containers and to the outside of other appropriate containers that may be used for shipments.

· The contractor must ensure that all sea containers destined for the United States be sealed with International Organization for Standardization (ISO) 17712 seals.

C.4.2

INVENTORY SYSTEM

In conjunction with the client or his/her agent, the Contractor shall prepare six copies of an Inventory List of all articles packed, bearing the signature of the client or his/her agent together with the signature of the Contractor, both certifying to the correctness of the inventory. The Contractor shall ensure diligence in recording any unusual condition of the goods being packed by the Contractor. The inventory shall list each article. Words such as "HOUSEHOLD EFFECTS" or other general descriptive terms such as marred, scratched, soiled, worn, torn, gouged, and the like shall be avoided unless they are supplemented with a statement describing the degree and location of the exception. Care in the preparation of the initial inventory will assist in protecting the client of the property and the Contractor in the event of loss and/or damage. Inventory Lists shall specify the name of the client of the goods, the date of shipment and the name of the Contractor, and contain on the form an explanation of the condition symbols and location symbols. The original of the Inventory List will be retained by the Contractor; one copy shall be given to the client or the client's agent; and the remaining copies shall be forwarded to the COR.

C.5

FREIGHT HANDLING

C.5.1 The Contractor shall act on behalf of the Government on any selected incoming and outgoing Government cargo that may be assigned to the Contractor under this contract, including the effecting of necessary transport of Government cargo within Bangladesh. The Contractor accepts full responsibility for any and all losses and/or damage, from the time such cargo is received into the hands of the Contractor until it is released into the custody of the Government as evidenced by a signed receipt. The Contractor further agrees that in any instance involving loss or damage to the Government cargo, where the Contractor fails to exercise reasonable diligence, the Contractor shall assume full responsibility for such losses or damage including payment of claims for such losses or damage.

C.5.2 The Contractor shall transport all incoming Government cargo handled under the contract from commercial facilities at Chittagong or Hazrat Shah Jalal International Airport, Dhaka or ICD facilities to the final destination in the Dhaka area or elsewhere in Bangladesh including off-loading from the Contractor's vehicle, as specified by the COR unless otherwise directed by the COR in writing to the Contractor.

C.5.3 The Contractor shall pick up from the Government in Dhaka or elsewhere in Bangladesh in time to insure delivery to Chittagong or Hazrat Shahjalal International Airport or ICD facilities when requested for pickup. The Contractor shall not place cargo in any warehouse at Government expense without prior approval of the COR.

C.5.4 In carrying out the terms of this contract, the contractor shall be responsible for providing all necessary equipment, personnel, truck transportation and drivers for delivering the Government cargo as directed.

C.5.5 All incoming and outgoing shipments handled by the contractor shall be protected from physical damage while in transit by adequate covering or while in the contractor's warehouse, and shall be safeguarded against damage, natural elements including moisture, heat and sunlight, pilferage, or any other hazards.

C.6

CONTRACTOR RESPONSIBILITIES

C.6.1 The Contractor is responsible for strict adherence to all instructions and quality requirements stated in this contract and shall provide the appropriate management effort to ensure that all services are performed. This includes the adequate provision of safety equipment such as hand gloves, shoes, shoe covers, protective eyewear and other items to ensure the safety of personnel per industry standards.

Each packing or unpacking team shall have a team leader to supervise the workforce and serve as a liaison with the COR. This designated person shall have supervision as his/her function during the time the Contractor is in the client's facility or residence and when Household Effects, Unaccompanied Baggage, or other cargo is being loaded into lift vans or other shipping containers.

C.6.2 Work Skills and Experience. The Contractor shall ensure that all personnel assigned to this contract possess the skills and experience necessary for accomplishing their individual tasks.

C.6.3 English Language Qualifications. Each Team Leader must possess sufficient ability in reading, writing, speaking and understanding the English language to carry out the duties prescribed herein for the position. The remaining staff must be able to follow simple instructions in English, and must be able to completely understand the instructions of the Team Leader.

C.6.4 Subcontracting Services. The contractor shall not subcontract out any services under this contract.

C.6.5 Responsiveness to the Client. The packers should respond to the requests and concerns of the client whose effects are being packed. However, if a client's requests are unreasonable or contrary to the contractual guidelines, or the client becomes abusive to the packers, the contractor should immediately notify the COR.

C.6.6 Presence at the Work Site. The contractor's workforce shall be on-site for contractual duties only and not for personal business or any other purposes other than performance of this contract.

C.6.7 Professional Bearing and Courtesy.

C.6.7.1 All contractor employees shall:

Be courteous at all times;

Arrive at the work site promptly at the scheduled time, with materials necessary to properly complete the job;

Present credentials identifying themselves as employees of the company and must carry contractor’s valid identification card;

(d) Introduce themselves and review the plans for the entire packing operation with the client;

(e) Be clean and neatly dressed, and wash hands often to avoid soiling the articles being packed; and

(f) Refer any unresolvable questions to the COR or to the Post Shipping Office.

C.6.7.2 The contractor's employees shall not at any time:

Smoke in the client's facility or residence;

Arrive at the facility or residence under the influence of drugs or alcohol, or even with alcohol on the breath;

Drink alcoholic beverages on the job, even if offered;

(d) Use the client's bathroom or towels without permission;

Engage in prolonged discussion or argument regarding the job;

(f) Perform any work for the client not specified in this contract; or

(g) Request or accept any articles or currency as a gratuity from the client for work performed under this contract.

C.7

SCHEDULING AND PLANNING SHIPMENT PICKUPS

C.7.1 SCHEDULING AND PLANNING SHIPMENT PICKUPS. The COR receives requests from clients for Household Effects pack out dates, and will coordinate the scheduling of shipments with the Contractor. The COR will give the Contractor a completed "Request for Shipment" form which is the notification of scheduling and authority to proceed if "confirmed" is indicated. This form will not be given to the Contractor unless a task order has already been issued by the Contracting Officer. If "tentative" is checked, the Contractor shall contact the COR for information/instructions.

C.7.2

PRE-SHIPMENT SURVEY

Before the HHE has been packed, the Contractor shall, in connection with each instance of Household Effects services in this contract, make an on-site pre-shipment survey of the items to be shipped and/or stored to determine the approximate net weight of each category. The survey shall be conducted by an approved Estimator. The survey must list the major items of furniture, appliances and equipment which are to be included in the shipment and/or storage lot. It must also state the number of cartons and crates necessary to properly protect the loose and fragile items. The Contractor shall give a copy of each survey, signed and dated by the estimator, indicating total estimated net weight of both the export shipment and storage lot to the client immediately upon completion of the pre-shipment survey. A pre-shipment survey which deviates more than ten percent, either high or low, in either the export or storage estimates, will be documented by the COR in the Contractor's performance file. A pre-shipment survey will not normally be required for shipments other than Household Effects shipments.

C.8

DURATION OF PACKING

The Contractor shall perform all packing and/or pickup of household goods and personal effects on the date beginning and at the time agreed upon between the Contractor and the client or his/her agent. The client shall be any person the COR specifies as the client in the "Request for Shipment" form authorizing service. All services performed shall be performed on normal workdays between the hours of 08:00 a.m. and 05:30 p.m. Services may only be performed at a residence before 08:00 a.m. or after 05:30 p.m. on normal workdays, or other than normal workdays with the mutual agreement of the parties. This agreement shall create no liability on the part of the Government for overtime or premium pay or other charges to be paid to the Contractor’s employees. If the packing and/or pickup crews will arrive more than two hours later than the scheduled time agreed upon, the Contractor shall notify both the client and the COR in advance. Authorization for any changes in date and time must be authorized by the COR.

C.9

TARE WEIGHT LIMITATION

Whether for official shipments or for household effects, the tare weight shall not exceed 45% of the net weight of the articles packed. If it appears that the 45% limitation will be exceeded, the Contractor shall obtain advance approval of the COR before proceeding with the packing. The tare weight and cube of each shipment shall be the minimum that will afford adequate protection to the items being packed. Contractor shall weigh containers before packing in order to calculate net weight.

C.10.

SHIPPING WEIGHT

The Contractor will be advised in writing by the COR as to the maximum weight allowance to be shipped and/or stored. The Contractor shall not exceed these weights without the COR's consent. If the shipment portion exceeds the maximum authorized weight, the COR must be informed. The Contractor shall remove items specified by the COR at no additional cost to the Government or employee. If a shipment is forwarded which exceeds the maximum weight designated in writing by the COR, the Contractor shall be responsible for all costs on that portion of the shipment which exceeds the maximum weight designated.

C.11

RECORD KEEPING REQUIREMENTS

C.11.1 Inventory Lists. The Contractor shall prepare a complete, accurate and legible Inventory List as the articles are packed. The client will review and sign the list. The original will be retained by the Contractor; one copy shall be given to the client or the client's agent; and the remaining copies shall be forwarded to the COR immediately after the packing is completed.