SATPC0043150 Tab 04 4 SOW_Redacted.pdf
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- Solicitation number
- 80NSSC27947938Q
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This is a Statement of Work for Manager Tools, LLC to provide two instructor-led, onsite training sessions for NASA LEO at Johnson Space Center in Houston, Texas. The contractor shall conduct an Effective Communicator training session on November 3, 2026, and an Effective Manager training session on November 4, 2026, each lasting 7.5 hours from 9:00 a.m. to 4:30 p.m. local time. The Effective Communicator course covers DISC fundamentals and the Observe, Analyze, and Tailor behavioral communication approach, including oral and email communication practice. The Effective Manager course teaches the proprietary Manager Tools One On Ones, Feedback, and Delegation models with rollout timing and implementation guidance. The contractor shall provide interactive practice opportunities, MTDISC assessments for all attendees, a one-year Manager Tools Annual License for each Effective Manager attendee including learning resources and support, an eight-month implementation rollout plan for each Effective Manager attendee, a pre-engagement coordination meeting with NASA sponsors and organizational leaders, and follow-up check-ins 60 to 90 days post-engagement. All contractor expenses for travel, lodging, shipping, and materials are included in the quoted fixed price.
The base price supports up to 30 attendees per session, with additional attendees above 30 requiring prior written authorization at $1,300 per additional attendee; the contractor has agreed to honor up to 36 attendees for the Effective Manager session. The standard Effective Manager training excludes the Coaching Model block, which requires a separate authorized change and additional charge if requested. Deliverables include two completed onsite training sessions, MTDISC assessment access, one-year Manager Tools Annual Licenses with sustainability resources for Effective Manager attendees, eight-month implementation rollout plans, and pre-engagement and post-engagement coordination. NASA LEO will provide the training location (Gilruth Center – Lone Star Room, 18600 Space Center Blvd, Houston, TX 77058), identify appropriate sponsors and organizational leaders, and coordinate the attendee roster. Training shall not be audio- or video-recorded.
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| File | Type | Posted |
|---|---|---|
| SATPC0043150 Tab 07 Capability Statement.pdf |
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STATEMENT OF WORK
Manager Tools Effective Manager and Effective Communicator Onsite Training
Objective/Requirements
NASA LEO has a requirement for two instructor-led, onsite training sessions from Manager Tools, LLC:
Effective Communicator training on November 3, 2026, and Effective Manager training on November 4, 2026. Each session shall be 7.5 hours and shall provide instruction, guided practice, and implementation support for the models and behaviors identified below.
Characteristics, Scope, and Specs
The contractor shall perform the following duties:
• Conduct one onsite Effective Communicator training session on November 3, 2026. The session shall cover DISC fundamentals and the Observe, Analyze, and Tailor behavioral communication approach, including oral and email communication practice.
• Conduct one onsite Effective Manager training session on November 4, 2026. The session shall teach the proprietary Manager Tools One On Ones, Feedback, and Delegation models, together with rollout timing and implementation guidance.
• Provide a 7.5-hour training day for each course. Training is planned to run from 9:00 a.m. to 4:30 p.m.
local time, unless otherwise agreed by NASA LEO and the contractor.
• Provide interactive practice opportunities. Effective Manager attendees shall practice positive and negative feedback and delegation. Effective Communicator attendees shall practice observing, analyzing, and tailoring communication behaviors.
• Provide MTDISC assessments for attendees as included in the quoted training package.
• Provide the Manager Tools Annual License for each Effective Manager attendee for one year, including the learning resources, tools, support, and content identified in the contractor quote.
• Provide each Effective Manager attendee an eight-month rollout plan for implementing the training concepts.
• Conduct a pre-engagement meeting with appropriate NASA sponsors and organizational leaders and tailor practice scenarios, when appropriate, to the audience and work discipline.
• Provide follow-up check-ins 60 to 90 days after the engagement to address participant questions.
• Provide all contractor travel, lodging, shipping, materials, and other expenses within the quoted fixed price.
• Support up to 30 attendees per session at the quoted base price. Any attendance above 30 shall require prior written authorization and shall be priced in accordance with the quote at $1,300 per additional attendee. The quote states that the contractor will honor up to 36 attendees for the Effective Manager session.
• Do not audio- or video-record the training.
• The standard Effective Manager training does not include the Coaching Model block. Any addition of that block shall require a separate authorized change and the quoted additional charge.
Deliverables
• One completed onsite Effective Communicator training session.
• One completed onsite Effective Manager training session.
• MTDISC assessment access for each attendee.
• One-year Manager Tools Annual License and associated sustainability/support resources for each
Effective Manager attendee.
• An eight-month implementation rollout plan for each Effective Manager attendee.
• Pre-engagement coordination meeting and post-engagement follow-up check-in(s).
Government-Furnished Support
• NASA LEO will provide the location, room, and facility in which the workshops will be conducted.
• NASA will identify the appropriate sponsors and organizational leaders for the pre-engagement meeting and coordinate the attendee roster.
Place of Performance
Gilruth Center – Lone Star Room
18600 Space Center Blvd, Houston, TX 77058
Johnson Space Center
Period of Performance
Primary training shall be performed November 3-4, 2026. The contractor shall also conduct pre-engagement coordination before the training and follow-up check-ins 60-90 days after the engagement, consistent with the contractor quote.
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