SATPC0042815 Tab 04 4 SOW..pdf

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Statement of Work (SOW)

Project: SMD NASA LEADS Program

TASK TITLE:

Talent Development

FUNCTIONAL AREA:

Talent Development

The required HC functional area(s) is for the Contractor to design and execute two NASA LEADS courses.

Each course is virtual, synchronous, and 20 hours long (for a total of 40 contact hours).

SERVICE DELIVERY LEVEL:

Science Mission Directorate – Enterprise Level

GENERAL INFORMATION

1.0 Scope of Work:

The Contractor will partner with NASA to update and deliver two courses: (1) Leading in the Global Technical and Scientific Communities and (2) Leading for Technical and Scientific Innovation. These courses will be taught as part of the upcoming NASA Science Mission Directorate's NASA LEADS Program. Scope includes the course updates, course execution, and course evaluation.

2.0 Background:

This Statement of Work describes the requirements for NASA to provide these two courses, which are part of a sequence and will be taught in as part of the NASA LEADS program. A key component of these courses is that they rely on coordinating and expanding materials taught in the previous course. NASA LEADS is one of the initiatives emerging from SMD's 2020 Science Workforce Study, aiming to increase preparedness for key science positions and career paths. The program uses formal (e.g., courses), informal, and experiential learning to develop a cadre of science leaders. Coursework is targeted specifically for scientists, who often have career paths with fewer formal leadership opportunities and a more complex partnership operational environment.

3.0 Objectives:

3.1. Leading in the Global Technical and Scientific Communities Course Objectives:

Participants in the "Leading in the Global Technical and Scientific Communities" course will articulate how scientists and science leaders can enhance NASA’s global competitiveness. Participants will familiarize themselves with global trends and their impact on NASA’s current and future scientific leadership.

https://smd-cms.nasa.gov/wp-content/uploads/2023/04/FINALAgencyScienceWorkforceStudy03.02.pdf

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3.1.1. Course Area 1:

How is the NASA Science strategic planning different and what are the consequences of these differences:

• Federal government regulatory structure relevant to NASA’s innovation investments, including the role of OMB and Congress.

• Articulate how national priorities, congressionally mandated decadal surveys (51 U.S.C. 20305), mission selections, technology innovations, and major discoveries shape NASA’s science innovation portfolio.

• What makes NASA's strategy different from commercial R&D organizations

3.1.2. Course Area 2:

Discuss internal planning tools that can be used to align internal planning with high-level strategy:

• Discuss internal planning tools that can be used to align internal planning with high-level strategy

(business model canvas, SWOT, balanced scorecards; MVPs, pilots, experimentation; RFIs/proposals, announcements of opportunity, Decadal Survey prioritization) and for assessing portfolio breadth, risk, and technology readiness levels (TRL). Understand how to use these tools within the constraints of federal planning cycles and appropriations.

3.1.3. Course Area 3:

Align and integrate activities, projects, programs, and missions at different scales (e.g., funding, duration, impact) with the Agency's overarching strategy to accelerate the delivery of science:

• Align and integrate activities, projects, programs, and missions at different scales (e.g., funding, duration, impact) with the overarching strategy of the Agency and global drivers of scientific innovation and breakthroughs.

• Hone skills to develop cooperative alliances with internal and external partners at NASA, other government agencies, universities, and the private sector. Identify champions and early adopters.

• Understand and integrate rewards and workforce needs into implementation plans in ways that are aligned with strategic aims.

3.2. Leading for Technical and Scientific Innovation Course Objectives:

The "Leading for Technical and Scientific Innovation" course will include areas described in the following course areas.

3.2.1. Course Area 1:

Determine how to best use NASA’s position as a government agency to produce innovations and scientific breakthroughs:

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• Introduce techniques for assessing the breadth and mix of scientific portfolios in terms of risk, technology readiness, and level of investment.

• Understand and integrate rewards and workforce needs into implementation plans in ways that are aligned with innovation goals.

• Hone skills to develop cooperative alliances networks (with the private sector, across NASA, other government agencies, private sector, and academia), champions, and early adopters of ideas and projects.

3.2.2. Course Area 2:

Determine how to best use NASA’s position as an organization with global reach to produce innovations and scientific breakthroughs:

• Discuss what key global market structures have bearings on innovation and science breakthroughs

(e.g., commercialization of low-Earth orbit (LEO)).

• Discuss the opportunities and risks of establishing global scientific and technological partnerships

(including public-private partnerships and international partners in peer and rival nations, including

ESA, JAXA, etc.).

3.2.3. Course Area 3:

How to plan, coordinate, and communicate change to cultivate commitment to shared goals and effectively deliver science products:

• Design change campaigns based on key strategic goals and aligned with technological, financial, and time constraints.

• Gain downstream, upstream, and lateral buy-in for change aligned with NASA's science strategy.

• Map potential obstacles to strategy execution (e.g., escalating complexity, volatile environments).

• Manage the impact individuals' personalities, attitudes, motivations, team dynamics, and organizational processes have on accomplishing NASA science objectives.

• Create an environment that enables team members to adapt and thrive in the desired future state.

• Support ongoing communication and feedback from stakeholders at all levels and all stages of change initiatives.

4.0 CONTRACTOR REQUIREMENTS

4.1 Requirement Details: The Contractor shall:

• Have prior experience teaching global leadership or innovation courses for scientists. Experience teaching these materials to NASA scientists is strongly preferred.

• Plan, coordinate, integrate, and monitor the scheduling and technical performance of the courses.

• Staff the course with highly qualified and PhD-level instructor(s) to proven expertise relevant to each course as discussed in this SOW.

Please note that if the proposal does not fully demonstrate that instructors and developers have government-relevant expertise as noted below at the doctoral level (or equal levels of experience / responsibility in federal employment), the proposal will not be selected. General leadership and communications education are not sufficient for selection.

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• Ensure adherence to SOW requirements, develop solutions to program problems, and direct work of employees.

• Provide a conceptual design, develop participant materials, instructor guide, and agenda (electronic).

o Provide authorization to use copyrighted materials owned by the vendor will be granted to

Agency users. These materials will be hosted and archived on NASA servers.

o Provide progress updates during course development and be responsive to customized input and feedback and respond to required changes.

• Deliver one 20-hour, virtual, synchronous session for each course for approximately 30 participants, as described in section "3.0 Objectives" of this document.

o Provide synchronous instruction and classroom management for the duration of the course.

Each course will be approximately 20 contact hours, provided over 4-5 days in a virtual, synchronous environment. Synchronous online sessions require the course instructors and participants to meet and engage with the course content and each other at the same time, but from different locations. Note that, if needed, additional course content (beyond the 20 contact hours delivered by the vendor) might be developed and delivered by NASA personnel. If a NASA co-instructor is provided, the contractor will coordinate and optimize instruction and content with the NASA co-instructor.

o Provide a technical coordinator to manage virtual environments (MS Teams is required) and address any technical issues that course participants may experience.

o Provide learning support (e.g., answer email messages, clarify assignments, provide feedback) to course participants throughout the course (i.e., during the 4-5 days of synchronous learning).

• Provide a comprehensive program evaluation and present results within 45 days of the program's end.

The courses will be scheduled to accommodate NASA employees in all time zones (from ET to PT). Hours are between 12:00 pm-5:00 pm ET are required. A 30-minute lunch break and two mini-breaks (e.g., 10 minutes) throughout the learning sessions to be factored into the scheduled times.

4.2 Knowledge/Expertise: The Contractor shall meet the necessary position qualifications for this task.

Appropriate certifications and experience are required for each position.

Course Instructors:

• Implement NASA recommendations for course content, design, and delivery.

• Schedule, run, and evaluate courses.

• Inspire course participants to set goals, make good career decisions, and leverage personal leadership strengths.

• Build rapport with course participants through engaging presentations and answering questions during virtual, synchronous sessions.

• Establish criteria for evaluating and tracking science leadership development metrics and leads or assists in special projects or initiatives as requested.

• Fulfil educational requirements: A JD or Ph.D. in Business Administration, Sociology, Science

Technology and Society (STS), and or closely allied fields with five years of directly related experience

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(e.g., high-level federal government employment, experience teaching at the university faculty-level, research/ publication history in relevant subject matter) are required. Instructors with degrees in areas that are not directly relevant to the course and/or no prior high-level federal government employment will not be considered.

• Course-specific Instructor requirements (same as Developer requirements):

• Leading in the Global Technical and Scientific Communities:

o Doctoral-level expert knowledge of global strategic management to address technical challenges generate scientific breakthroughs, formulation and implementation of successful strategies within the federal government.

• Leading for Technical and Scientific Innovation:

o Doctoral-level expert knowledge of technical innovation management, venture creation, change management within the federal government.

** Please note that a JD or PhD education or equivalent level of experience/responsibility in the federal government is required but not sufficient for selection.

Course Developer (could be the same as the Course Instructor):

• Responsible for, but not limited to, analyzing, designing/redesigning, and implementing engaging course content for Ph.D.-level NASA LEADS participants.

• Uses mechanisms such as focus groups or interviews to support the design, development, and delivery of courses and programs to advance leadership development.

• Fulfil educational requirements: A JD or Ph.D. in Business Administration, Sociology, Science

Technology and Society (STS), and or closely allied fields with five years of directly related experience

(e.g., high-level federal government employment, experience teaching at the university-level, research/ publication history in relevant subject matter) are required. Developers with degrees in areas that are not directly relevant to the course and/or high-level federal government employment will not be considered.

• Course-specific Developer requirements (same as Instructor requirements):

• Leading in the Global Technical and Scientific Communities:

o Doctoral-level expert knowledge of global strategic management to address technical challenges generate scientific breakthroughs, formulation and implementation of successful strategies within the federal government.

• Leading for Technical and Scientific Innovation:

o Doctoral-level expert knowledge of technical innovation management, venture creation, change management within the federal government.

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** Please note that a JD or PhD education or equivalent level of experience/responsibility in the federal government is required but not sufficient for selection.

Course Designer:

Expert knowledge of instructional design processes to ensure effective design, implementation, and continual improvement of leadership courses.

• Utilizes instructional design skills to create compelling online learning experiences.

• Makes requested customizations for an off-the-shelf course.

• Responsible for, but not limited to, course graphic design, content chunking, creating any necessary video, digital, and/ or print content (e.g., recording, scripting, voice-overs, captioning, meeting 508 accessibility requirements, editing, embedding content), creating any necessary instructional materials, implement NASA recommendations for course content, design, and delivery.

• Education (or equivalent training and experience, if not applicable):

o Bachelor's degree and at least two years of experience in appropriate area of specialization; or a Graduate degree and at least one year of experience in relevant area of specialization.

Technical Coordinator (could be the same as the Course Designer):

Expert knowledge of collaboration platforms, ability to troubleshoot and work with course participants on connectivity issues, and answer questions regarding learning materials.

• Manages virtual environments (MS Teams is strongly preferred) and address any technical issues that course participants may experience.

4.3 Performance Standards: All services/deliverables shall be consistent with industry standards, technological capabilities, and applicable Federal, NASA, and SMD policies and guidelines. All services are to be provided in accordance with the Contractor's Quality Assurance Plan and NASA's applicable Data Requirement Documents

(DRDs).

5.0 DELIVERABLES

5.1 Delivery Schedule:

The accomplishment of the above tasks requires the delivery of the following products within mutually agreed-upon timeframes, or as specified below:

• Meetings with the Requirements/Technical Owner and Task Monitor during course development.

• Timely responses to feedback and requests for changes and customization of curriculum, course materials, and delivery methods.

• All components of the online course shall be completed and available to Requirements/Technical

Owner and Task Monitor by the end of calendar year 2028.

https://www.section508.gov/manage/laws-and-policies/ https://www.section508.gov/manage/laws-and-policies/

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• Virtual, synchronous course delivery for approximately 30 participants during a total estimated 20 hours per course. Note that, if needed, additional course content (beyond the 20 contact hours delivered by the vendor) might be developed and delivered by NASA personnel.

• Management of any technical issues that course participants may experience during the total estimated 20 hours of virtual, synchronous course delivery.

• Post-course evaluation and debrief.

5.2 Disposition of Deliverables:

NASA shall have unlimited rights to all deliverables, including but not limited to all learning materials.

6.0 TRAINING AND DEVELOPMENT

The Contractor will staff the course in accordance with requirements in section "4.0 Contractor Requirements."

7.0 GOVERNMENT-FURNISHED RESOURCES

Not applicable.

8.0 OTHER DIRECT COSTS (ODCs)

The Contractor shall propose any ODCs associated with the completion of this effort.

9.0 TRAVEL

There are no travel requirements anticipated for this task.

10.0 PERIOD OF PERFORMANCE

24 months from award date.

11.0 PLACE OF PERFORMANCE

The Contractor shall deliver three courses virtually and synchronously.

All other materials shall be delivered virtually.

All synchronous sessions will be scheduled to accommodate NASA employees in all time zones (including

PT). Preferred hours are 11:00am-5:00pm. A 30-minute lunch break and two mini-breaks (e.g., 10 minutes) throughout the learning sessions to be factored into the scheduled times.

12.0 SECURITY REQUIREMENTS

No access to Government facilities, NASA IT systems, or advanced, specialized clearances are required.

13.0 TERMS AND CONDITIONS

The task will be firm-fixed price. Terms and conditions specific to other than firm-fixed price type contracting are not applicable.

14.0 PAYMENT SCHEDULE

The Contractor shall invoice on a monthly basis.

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15.0 CONTRACTOR ROLES AND RESPONSIBILITIES

The Contractor shall furnish all personnel, training, and materials not otherwise provided by the government.

The Contractor shall maintain and notify the government of any changes to the task order contract management structure, including the roles and responsibilities of personnel and the lines of communication between contract management, any subcontractors, and NASA.

16.0 TASK POINTS OF CONTACT

Customer POC(s):

Name

Role Location (Center) Phone Number Email

Requirements/

Technical Owner

Langley

Task Monitor HQ