SATPC0041805 Tab 04 4 SOW.pdf
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- Attached to
- Two year extended warranty for AON M3+ machine Federal contract opportunity
- Solicitation number
- 80NSSC26938256Q
About this file
This is a Statement of Work for an Extended Warranty on the AON M3+ Additive machine required by Marshall Space Flight Center in Huntsville, Alabama.
The contractor shall provide comprehensive warranty and support services for a two-year period from July 24, 2026 through July 24, 2028. Services include expert assistance with process parameter development, material selection, material validation, and design for additive manufacturing; machine operation support and troubleshooting; scheduled preventive maintenance performed by authorized technicians; on-site repairs for non-wear and non-consumable components; replacement machine of same configuration to minimize downtime in case of major failure; access to technical documentation and operation instructions; access to the AON3D Additive Academy for on-demand training courses; provision of spare parts and replacement parts (excluding consumables) required to return the machine to operating condition; hardware and user interface updates; and replacement parts required due to manufacturing defects. All freight and parcel charges are included in the warranty coverage.
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Text version
STATEMENT OF WORK AON M3+ Extended Warranty
1. Objective/Requirements
Marshall Space Flight Center requires an Extended Warranty on the AON M3+ Additive machine, to perform repairs, upgrades, and preventive maintenance operations for one year.
2. Characteristics, Scope, and Specs
• Receive expert assistance with process parameter development, slice audits, material selection, material validation, and design for additive manufacturing.
• Receive machine operation support and troubleshooting
• An authorized technician performs scheduled maintenance to keep your machine in optimal condition.
• An authorized technician will perform on-site repairs for non-wear / non-consumable components or subsystems when necessary.
• Receive a replacement machine of same configuration to minimize downtime should a major failure occur.
• Access technical documentation for installation, preventive and corrective maintenance procedures, and service bulletins.
• Access operation instructions, material guides, validated material profiles, and G-code commands.
• Access the AON3D Additive Academy for on-demand courses, including installation, machine introduction, Simplify3D slicer tutorials, preventive maintenance, and more.
• Receive spare parts required to return your machine to operating condition.
• Freight or parcel charges included.
• Receive hardware and user interface updates.
• Get the latest hardware features, reliability improvements.
• Receive replacement parts required due to manufacturing defects.
• Receive replacement parts (excluding consumables) required to return your machine to service.
3. Place of Performance Marshall Space Flight Center in Huntsville, AL
4. Period of Performance July 24, 2026 – July 24, 2028.
File details come from the government source that posted it. Updated .