SATPC0041259 Tab 04 4 SOW.pdf

This is a Statement of Work for the acquisition of an Illumina NextSeq 1000 Bronze Support Plan for NASA Ames Research Center. The requirement is for one (1) unit of part number 20040640, a 12-month instrument maintenance and support service plan covering the period from July 9, 2026 through July 8, 2027. The Bronze Support Plan includes full coverage for parts, labor, and travel; remote technical support available 8 hours per day, 5 days per week with a 4-hour response time; 3 business day on-site response target; software and hardware update control; on-site applications support; discounts on advanced training; and remote monitoring capability.

The place of performance is located at NASA Ames Research Center, Building N288, Room 116, Mountain View, California 94035, with points of contact identified as Valery Boyko or Jessica Lee from the Space Microbial Culture Collection (SMCC) division. The support plan will be utilized for the Open Science Data Repository – Space Microbial Culture Collection. No pricing terms, set-asides, contract vehicles, or award dates are specified in this Statement of Work.