SATPC0041155 TAB 04 4 SOW.pdf

PDF 192 KB Posted

Attached to
Moodle Annual License FY26 Federal contract opportunity
Solicitation number
80NSSC26933282Q
Issued by
National Aeronautics and Space Administration Shared Services Center

About this file

This is a Statement of Work for NASA Goddard Space Flight Center's procurement of a Moodle Annual License for 2,000 users to support the Applied Remote Sensing Training (ARSET) program under NASA Applied Sciences Capacity Building activities.

The required product is a Moodle Annual License configured for 2,000 active users per month with 5,000GB of storage capacity (AU 2000 WP Seat Based). The license includes comprehensive site maintenance services encompassing infrastructure support and maintenance, OS updates, infrastructure architecture improvements, stack updates for PHP, Apache, and database software, and security updates. Support services include a named client liaison or Account Manager, a ticket-based help desk system staffed Monday through Friday from 8:00 AM to 7:00 PM Eastern Time, and responsive support from Moodle's knowledgeable support team. The period of performance is July 25, 2026 through July 24, 2027, with the place of performance at NASA GSFC located at 8800 Greenbelt Road, Greenbelt, Maryland 20771.

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STATEMENT OF WORK

1. Objective/Requirements

The NASA Goddard Space Flight Center (GSFC) requires the purchase of Moodle

Annual License, 2000 Users which is required to support the continued growth and operational needs of NASA Goddard Space Flight Center’s Applied Remote Sensing

Training (ARSET) program under NASA Applied Sciences Capacity Building activities.

2. Characteristics, Scope, and Specs

Quantity Product Description

Moodle Annual License, 2000 Users

Details:

AU 2000 (WP Seat Based) 2000 Active Users Per Month; 5000GB Storage

Site Maintenance

• Infrastructure support

• Infrastructure maintenance

• Site maintenance o OS updates o Improvements to infrastructure architecture over time o Stack updates for component such as PHP, Apache, and database software o Security updates

Support Services

• You will have a named client liaison (or named Account Manager as per your contract).

• Moodle employs a ticket-based help desk system to allow our knowledgeable support team to respond to your needs as quickly as possible.

• Our support desk is currently staffed from 8am Eastern to 7pm

Eastern M-F.

3. Place of Performance

8800 Greenbelt Road

Greenbelt, MD 20771

4. Period of Performance

July 25, 2026 – July 24, 2027 mailto:melanie.cook@nasa.gov

File details come from the government source that posted it. Updated .