SATPC0040922 Tab 04 4 SOW.pdf
PDF 146 KB Posted
- Solicitation number
- 80NSSC26931078Q
About this file
This is a Statement of Work for an Extended Warranty on a Stratasys Fortus 900 MC additive manufacturing machine required by Marshall Space Flight Center in Huntsville, Alabama.
The contract covers a two-year extended warranty period from February 2026 to February 2028, commencing upon expiration of the current warranty. The contractor shall provide preventive maintenance visits performed by certified Stratasys service representatives at factory-recommended intervals, including visual checks and procedures that may be combined with unscheduled or emergency service visits. The contractor must also provide priority scheduling for certified field service representatives following problem reports to the Stratasys Call Center and determination of need for on-site service. Additional contractor obligations include replacement of all defective or worn machine parts, installation of hardware updates and modifications as deemed necessary by Stratasys throughout the maintenance period, and provision of Stratasys-developed software maintenance releases. All work shall be performed at Marshall Space Flight Center in Huntsville, Alabama.
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Other files
| File | Type | Posted |
|---|---|---|
| SATPC0040922 Tab 07 Capability Statement.pdf | ||
| SATPC0040922 Tab 06 RDSS..pdf |
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Text version
STATEMENT OF WORK
Stratasys Extended Warranty
1. Objective/Requirements
Marshall Space Flight Center requires an Extended Warranty on a Stratasys Fortus 900 MC additive manufacturing machine, to perform repairs, upgrades, and preventive maintenance operations for 2 years from the current warranty expiration in February 2026.
2. Characteristics, Scope, and Specs
The contractor shall perform the following duties on the Stratasys Fortus machine:
• Preventive Maintenance Visit o Visual check Preventative maintenance performed by certified Stratasys service representative at factory recommended maintenance intervals.
Preventative maintenance procedures may be completed in conjunction with unscheduled or emergency service visits.
• Priority Service Scheduling o Customer will receive priority scheduling of a certified field service representative after a problem is reported to the Stratasys Call Center and the need for an on-site service visit is determined.
• Parts o Replacement of all defective or worn machine parts.
• Hardware Updates o Updates / modifications as deemed necessary by Stratasys will be installed when available throughout the maintenance period.
• Software Updates o Stratasys-developed software maintenance releases provided throughout the maintenance period.
3. Place of Performance
Marshall Space Flight Center in Huntsville, AL
4. Period of Performance Warranty shall cover from February 2026 to February 2028.
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