SATPC0039666 Tab 06 RDSS..pdf

Page 1 V2.0 3-15-2017

NATIONAL AERONAUTICS AND SPACE ADMINISTRATION

NASA SHARED SERVICES CENTER

RECOMMENDATION AND DETERMINATION TO SOLICIT FROM ONE SOURCE

OR BRAND NAME

PICK ONE

Sole Source:

☒I recommend that NASA, NASA Shared Services Center negotiate with Tyto Athene, LLC only for Tyto

Athene Vesta 911 Server Renewal. The total estimated cost of this effort is and the estimated period of performance or lead-time for delivery is 09/02/2025-09/01/2026.

OR

Brand Name Justification:

☐I recommend that NASA, NASA Shared Services Center negotiate only with vendors who can provide the subject band name from Manufacture Name for Enter Supply or Service to be procured. The total estimated cost of this effort is Enter Dollar amount and the estimated period of performance or lead-time for delivery is Date.

This recommendation is for the acquisition of supplies or services determined to be reasonably available from only one source/only one manufacture. Competition is impractical for the following reasons (please answer the questions below):

1. What are the reasons for soliciting only the suggested source/suggested brand name? Please provide the unique characteristics of the items or services along with the supporting rationale and the market research performed to substantiate your reason for the suggested source/brand name.

Renewal of support services for the Vesta Software deployed at the Kennedy Space Center (KSC)

Emergency Operations Center (EOC) / 911 Center is critical. The software plays an essential role in supporting HELO (helicopter pilot callout) operations and is fully integrated with the Cisco Unified Call

Manager telephone system via SIP trunks to ensure reliable communication during emergency situations.

Continued maintenance and support are necessary to maintain system reliability and operational readiness. A lapse in support could lead to system failure, significantly increasing the risk to personnel safety and emergency response effectiveness.

2. What is the impact to the government if another vendor/brand is used? Include any dollar, schedule, or compatibility impacts if possible.

Pursuing alternative solutions to replace the existing Vesta Software would require a comprehensive evaluation and implementation process estimated to take approximately 12 to 18 months. This timeline would include market research, compatibility assessments, cost analysis, procurement, system design, testing, and full deployment. During this period, the current system would remain unsupported, increasing the risk of a critical failure without an immediate fallback in place. Additionally, the total cost of acquiring and implementing a replacement system is currently unknown and could represent a significant financial investment. The lack of a clearly defined and vetted alternatives further emphasizes the importance of maintaining support for the existing, mission-critical infrastructure.

ADDITIONAL COMMENTS:

Failure to renew by renewal date could result in safety and emergency risks if system failure occurs.

08/012/2025

Technical User Name Date