SATPC0038101 Tab 04 Specifications.pdf
PDF 119 KB Posted
- Attached to
- EZMaxMobile 1-year Annual Support Renewal. Federal contract opportunity
- Solicitation number
- 80NSSC25900457Q
About this file
This document is a specifications sheet for EZMaxMobile 2025 Annual Support & Maintenance Service Renewal. Code F initially acquired 25 licenses of EZMaxMobile in early FY16 after a joint project with Code V to evaluate mobile technology interfaces with IBM's Maximo suite, and has since expanded to 100 Named User Licenses. The document details a procurement request for software maintenance from InterPro Solutions, LLC covering the support term from June 1, 2025 through May 31, 2026.
The maintenance services include general technical support such as answering questions, troubleshooting code, examining logs, reviewing integration scripts, and providing bug fixes, patches, and workarounds. Support will be provided during business hours (8am to 6pm EST, Monday to Friday, excluding holidays) on a best commercial effort basis. The software has been in use for nine years and is considered critical for technicians from multiple contract areas, including CROM CPS, FORM Institutional, and TFOME Lifting Devices, who unanimously prefer this mobile solution.
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| SATPC0038101 Tab 07 Capability Statement Commercial.pdf |
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EZMaxMobile 2025 Specifications
In early FY16, Code F acquired 25 licenses of EZMaxMobile. This after a year-long joint project with Code V and Code F to evaluate vendors of mobile technology to interface with IBM’s
Maximo suite for facility maintenance and management. Since FY16, Code F has added to that number for a total of 100 Named User Licenses.
The users unanimously expressed their preference for EZMaxMobile. It met the specifications as required by the end-user. This use of this software has satisfied one of the early goals of mobile: all Technicians from the CROM CPS contract, FORM Institutional, and TFOME Lifting
Devices who want mobile are using mobile.
This PR is for 2025-2026 EZMaxMobile Annual Support & Maintenance Service Renewal for
100 Named User Licenses. Support Term: June 1, 2025 thru May 31, 2026. This software is proprietary software developed by InterPro Solutions, LLC.
EZMaxMobile software has been in use in Code F for nine years. This PR provides on-going maintenance support to this software. Maintenance is defined as new versions, patches, maintenance releases and enhancements to InterPro's Software.
• Provide General Maintenance and General Support by answering questions, troubleshooting code, examining logs, reviewing integration scripts and rules, and suggesting the implementation of code fixes and workarounds.
• Provide support to Customer in the form of a bug fix, a workaround, or a patch.
• Use reasonable, commercial efforts to correct errors in the Software which cause the
Software to materially deviate from the functionality described in the Software documentation.
• Provide correction to errors through an update or workaround, provided a full description of the suspected errors are submitted in writing to the Support Center and InterPro can replicate such errors at its facilities.
• All maintenance and support services will be provided on a best commercial effort basis.
• Answer questions regarding use of the Software by telephone, fax and/or e-mail during the hours, 8am to 6pm EST Monday to Friday except for holidays.
https://interprosoft.com/ezmax-suite/ezmaxmobile/
File details come from the government source that posted it. Updated .