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This document is a specification for the renewal of a maintenance service contract for thermal analytical instruments manufactured by TA Instruments-Waters, LLC, for the National Aeronautics and Space Administration (NASA) Langley Research Center Advanced Material & Processing Branch.

The contract includes maintenance service for a Thermal Mechanical Analyzer (TMA Q400), two Differential Scanning Calorimeters (DSC25A and DSC25), and their associated cooling systems. The service contract will provide reliable analytical performance, improved instrument performance, increased uptime, and reduced cost of ownership. It includes an annual Performance Maintenance Visit, priority phone and email support, complete repair coverage, accessory coverage, a 10% discount on consumable purchases, and access to TA Instruments virtual theory and applications courses. The related federal contract opportunity has a Solicitation Number of 80NSSC24873680Q and is being issued by the NASA Shared Services Center.

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Specification of TA Instruments-Waters Service Contract Renewal

NASA Langley Research Center Advanced Material & Processing Branch (D307) needs to renew a maintenance service contract for thermal analytical instruments manufactured by TA instruments- Waters, L.L.C. The specifications of the service contract are:

(1) The instruments to be serviced are: Thermal Mechanical Analyzer or TMA Q400 (SN 0400-1669, ECN 2684594) with a cooling system (SN MCA71-5128, ECN 2684955), Differential Scanning Calorimeters or DSC DSC25A (SN DSC2A-01309, ECN 5110193) with a cooling system (SN RCS91- 6741), DSC25 (SN DSC2-01210, ECN 5110194) with a cooling system (RCS41-5103), manufactured by TA Instruments.

(2) The maintenance service contract should include the reliable maintenance service to keep reliable analytical performance. Further, the contract includes a comprehensive support plan to provide improved instrument performance, increased uptime, and reduced cost of ownership. It also includes an annual Performance Maintenance Visit (PMV), priority phone & email support, complete repair coverage (including service parts, labor, & travel), accessory coverage, a 10%discount on consumable purchases, and exclusive access to TA Instruments virtual theory and applications courses.

mailto:jin.h.kang@nasa.gov

File details come from the government source that posted it. Updated .