SATPC0035122 Tab 04 4 SOW.pdf
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- Solicitation number
- 80NSSC24870854Q
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This document is a Statement of Work (SOW) for the procurement of Oracle Hyperion software and services by the NASA Shared Services Center (NSSC). The SOW describes the Hyperion software products required, which include financial reporting, management, planning, forecasting, and analytics tools that are critical to the NSSC's day-to-day operations. The period of performance is from June 18, 2024 to June 17, 2025, with the place of performance at the NSSC facility in Stennis Space Center, MS or remotely if authorized.
The related federal contract opportunity is a Special Notice for a sole source procurement of the Hyperion software from Dynamic Systems Inc. under FAR Part 12 and Part 13. NASA/NSSC intends to award a sole source contract to Dynamic Systems Inc. as the sole provider of the required Hyperion software. Interested parties may submit their capabilities and qualifications in writing by May 28, 2024 for the government to determine if a competitive procurement is warranted.
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NSSC PRODUCT STATEMENT OF WORK – ORACLE HYPERION
1. Product Description/Part Numbers/Quantities:
Hyperion Software is a business division of Oracle that is popularly known for business intelligence systems and corporate performance management. The Oracle Hyperion portfolio contains products like financial reporting, financial management, planning and forecasting, database management, financial reporting, and analytics.
This tool is crucial to day-to-day operations for the NSSC’s Program and Management Analysts.
In the case of product non-performance, the NSSC ITAM (Kevin Poe) should be notified immediately in order to liaise with the current Provider and/or the Original Equipment Manufacturer (OEM).
2. Characteristics and Scope:
Hyperion users will sign in using only their own Agency-Issued credentials and have been cautioned about never sharing sign in credentials with others.
Any problems encountered will be referred, first, to the end-user’s immediate superior. If resolution is cannot made, the end-user will initiate a ServiceNow Ticket to the Enterprise Service Desk (ESD) by calling 877-677-2123 or online via ServiceNow if available.
Whether the end-user works remotely on onsite, continual attention to the safeguarding of personal/private information is paramount.
If necessary, escalation of the reported concern/product-defect will be made to the appropriate levels of NSSC management.
3. Place of Performance:
NASA Shared Services Center, Building 1111, Stennis Space Center, MS (or remotely if authorized).
4. Period of Performance:
The period of performance will be 6/18/2024 through 6/17/2025.
5. NSSC ITAM Team Member Preparing Package:
Jeffrey Hennessey (Jeffrey.d.hennessey@nasa.gov)
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