SATPC0034267 Tab 04 SOW.pdf
PDF 145 KB Posted
- Solicitation number
- 80NSSC24862049Q
About this file
This statement of work outlines requirements for an extended warranty on a Stratasys Fortus 900MC 3D printer. The contractor shall provide preventative maintenance visits, priority service scheduling, replacement of defective parts, hardware and software updates for the Stratasys Fortus machine located at Marshall Space Flight Center in Huntsville, Alabama. The period of performance for the extended warranty is from February 2024 to February 2025.
The related federal contract opportunity is a special notice for a 3-year extended warranty for the same Stratasys Fortus 900MC 3D printer currently under warranty at Marshall Space Flight Center. The soliciting agency is the National Aeronautics and Space Administration Shared Services Center.
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Other files
| File | Type | Posted |
|---|---|---|
| SATPC0034267 Tab 07 Capability Statement SAM.gov.pdf | ||
| SATPC0034267 Tab 06 RDSS..pdf |
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STATEMENT OF WORK
Stratasys Extended Warranty
1. Objective/Requirements
Marshall Space Flight Center requires an Extended Warranty on a Stratasys Fortus 900 MC additive manufacturing machine, to perform repairs, upgrades, and preventive maintenance operations for one year from the current warranty expiration in February 2024.
2. Characteristics, Scope, and Specs
The contractor shall perform the following duties on the Stratasys Fortus machine:
• Preventive Maintenance Visit o Visual check Preventative maintenance performed by certified Stratasys service representative at factory recommended maintenance intervals.
Preventative maintenance procedures may be completed in conjunction with unscheduled or emergency service visits.
• Priority Service Scheduling o Customer will receive priority scheduling of a certified field service representative after a problem is reported to the Stratasys Call Center and the need for an on-site service visit is determined.
• Parts o Replacement of all defective or worn machine parts.
• Hardware Updates o Updates / modifications as deemed necessary by Stratasys will be installed when available throughout the maintenance period.
• Software Updates o Stratasys-developed software maintenance releases provided throughout the maintenance period.
3. Place of Performance
Marshall Space Flight Center in Huntsville, AL
4. Period of Performance Warranty shall cover from February 2024 to February 2025
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